Period
to 15 October 2018

The median contractor rate for a Support Engineer was £160 per day in advertised job vacancies in Kent during the 6 months to 15 October 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
South East > Kent
6 months to
15 Oct 2018
Same period 2017 Same period 2016
Rank 42 42 45
Rank change year-on-year 0 +3 +6
Contract jobs requiring a Support Engineer 13 18 9
As % of all contract IT jobs advertised in Kent 2.95% 3.59% 1.77%
As % of the Job Titles category 3.04% 3.78% 1.79%
Number of daily rates quoted 8 15 8
Kent median daily rate £160 £200 £178
Median daily rate % change year-on-year -20.00% +12.27% +61.94%
10th Percentile £115 £108 £174
90th Percentile £299 £321 £192
South East median daily rate £180 £232 £275
% change year-on-year -22.33% -15.73% +22.22%
Number of hourly rates quoted 4 3 0
Kent median hourly rate £24.25 £13.00 -
Median hourly rate % change year-on-year +86.54% - -
South East median hourly rate £17.50 £15.00 £14.10
% change year-on-year +16.67% +6.38% -14.55%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Kent
Contract vacancies in Kent with a recognized job title 427 476 503
% of contract IT jobs with a recognized job title 97.05% 95.01% 98.82%
Number of daily rates quoted 271 365 341
Kent median daily rate £400 £350 £375
Median daily rate % change year-on-year +14.29% -6.67% +11.11%
10th Percentile £170 £169 £180
90th Percentile £600 £575 £563
South East median daily rate £425 £413 £400
% change year-on-year +3.03% +3.13% +4.58%
Number of hourly rates quoted 32 16 18
Kent median hourly rate £36.50 £25.69 £18.00
Median hourly rate % change year-on-year +42.08% +42.72% +10.77%
10th Percentile £11.35 £12.88 £10.63
90th Percentile £55.13 £132.44 £69.95
South East median hourly rate £20.00 £18.00 £19.44
% change year-on-year +11.11% -7.38% +7.97%

Support Engineer
Job Vacancy Trend in Kent

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Support Engineer in Kent

Support Engineer
Contractor Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in Kent.

Contractor daily rate trend for Support Engineer in Kent

Support Engineer
Contractor Daily Rate Histogram in Kent

The daily rate distribution of IT jobs citing Support Engineer in Kent over the 6 months to 15 October 2018.

Contractor daily rate histogram for Support Engineer in Kent

Support Engineer
Contractor Hourly Rate Trend in Kent

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in Kent.

Contractor hourly rate trend for Support Engineer in Kent

Support Engineer
Contractor Hourly Rate Histogram in Kent

The hourly rate distribution of IT jobs citing Support Engineer in Kent over the 6 months to 15 October 2018.

Contractor hourly rate histogram for Support Engineer in Kent

Support Engineer
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the Kent region over the 6 months to 15 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidstone +12 2 £258 +11.96%
Tunbridge Wells - 2 £145 -
Tonbridge 0 1 £275 +67.94%
Sandwich - 1 - -
Support Engineer
South East

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Kent

For the 6 months to 15 October 2018, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Kent region featuring Support Engineer in the job title.

1 11 (84.62%) Windows
2 8 (61.54%) Active Directory
3 6 (46.15%) Office 365
4 5 (38.46%) Citrix
4 5 (38.46%) Windows 10
5 3 (23.08%) Microsoft Office
5 3 (23.08%) Windows 7
6 2 (15.38%) Mac OS X
6 2 (15.38%) Apple
6 2 (15.38%) HP
6 2 (15.38%) VMware
6 2 (15.38%) SLA
6 2 (15.38%) Microsoft
6 2 (15.38%) Infrastructure Engineering
7 1 (7.69%) Server Management
7 1 (7.69%) Virtual Environments
7 1 (7.69%) Microsoft Clustering
7 1 (7.69%) Break/Fix
7 1 (7.69%) DBS Check
7 1 (7.69%) Windows Server
7 1 (7.69%) Infrastructure Transformation
7 1 (7.69%) Mitel
7 1 (7.69%) Retail
7 1 (7.69%) Multimedia
7 1 (7.69%) Knowledge Management
7 1 (7.69%) Microsoft PowerPoint
7 1 (7.69%) Problem Management
7 1 (7.69%) SCCM
7 1 (7.69%) SC Cleared
7 1 (7.69%) Security Cleared

Support Engineer Skill Set
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) MS Exchange
1 1 (7.69%) SharePoint
1 1 (7.69%) Skype for Business
Applications
1 3 (23.08%) Microsoft Office
2 1 (7.69%) Microsoft Excel
2 1 (7.69%) Microsoft PowerPoint
2 1 (7.69%) MS Visio
Cloud Services
1 6 (46.15%) Office 365
Communications & Networking
1 1 (7.69%) Firewall
1 1 (7.69%) Skype
1 1 (7.69%) VoIP
General
1 1 (7.69%) Advertising
1 1 (7.69%) Finance
1 1 (7.69%) Legal
1 1 (7.69%) Multimedia
1 1 (7.69%) Pharmaceutical
1 1 (7.69%) Retail
Miscellaneous
1 1 (7.69%) Clustering
1 1 (7.69%) Data Centre
1 1 (7.69%) Driving Licence
1 1 (7.69%) EPoS
1 1 (7.69%) FMCG
Operating Systems
1 11 (84.62%) Windows
2 5 (38.46%) Windows 10
3 3 (23.08%) Windows 7
4 2 (15.38%) Mac OS X
5 1 (7.69%) Android
5 1 (7.69%) Apple iOS
5 1 (7.69%) Windows 8
5 1 (7.69%) Windows Server
Processes & Methodologies
1 2 (15.38%) Infrastructure Engineering
2 1 (7.69%) Break/Fix
2 1 (7.69%) Change Management
2 1 (7.69%) Data Security
2 1 (7.69%) Disaster Recovery
2 1 (7.69%) High Availability
2 1 (7.69%) Infrastructure Transformation
2 1 (7.69%) ITIL
2 1 (7.69%) Knowledge Management
2 1 (7.69%) Line Management
2 1 (7.69%) Mentoring
2 1 (7.69%) Problem Management
2 1 (7.69%) Server Management
2 1 (7.69%) Ticket Management
2 1 (7.69%) Virtual Environments
Programming Languages
1 1 (7.69%) PowerShell
Qualifications
1 1 (7.69%) DBS Check
1 1 (7.69%) SC Cleared
1 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 2 (15.38%) SLA
System Software
1 8 (61.54%) Active Directory
2 1 (7.69%) VMware Infrastructure
Systems Management
1 1 (7.69%) Microsoft Clustering
1 1 (7.69%) SCCM
Vendors
1 5 (38.46%) Citrix
2 2 (15.38%) Apple
2 2 (15.38%) HP
2 2 (15.38%) Microsoft
2 2 (15.38%) VMware
3 1 (7.69%) Mitel
3 1 (7.69%) Remedy
3 1 (7.69%) ServiceNow