Period
to 16 December 2017

The median annual salary for a Support Engineer was £30,000 in advertised job vacancies in Kent during the 6 months to 16 December 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South East > Kent
6 months to
16 Dec 2017
Same period 2016 Same period 2015
Rank 60 50 41
Rank change year-on-year -10 -9 +37
Permanent jobs requiring a Support Engineer 53 84 128
As % of all permanent IT jobs advertised in Kent 4.10% 4.94% 5.93%
As % of the Job Titles category 4.17% 5.04% 6.06%
Number of salaries quoted 39 72 120
Kent median annual salary £30,000 £31,500 £30,000
Median salary % change year-on-year -4.76% +5.00% -
10th Percentile £21,250 £21,250 £21,250
90th Percentile £44,000 £38,500 £42,325
South East median annual salary £30,000 £32,000 £32,500
% change year-on-year -6.25% -1.54% +6.56%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Kent
Permanent vacancies in Kent with a recognized job title 1270 1668 2111
% of permanent IT jobs with a recognized job title 98.15% 98.18% 97.73%
Number of salaries quoted 1063 1451 1905
Kent median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% -2.44%
10th Percentile £24,000 £24,000 £23,500
90th Percentile £63,750 £61,250 £57,500
South East median annual salary £45,000 £45,000 £45,000

Support Engineer
Job Vacancy Trend in Kent

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Support Engineer in Kent

Support Engineer
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Kent.

Salary trend for Support Engineer in Kent

Support Engineer
Salary Histogram in Kent

The salary distribution of IT jobs citing Support Engineer in Kent over the 6 months to 16 December 2017.

Salary histogram for Support Engineer in Kent

Support Engineer
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Kent region over the 6 months to 16 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Folkestone 0 16 £42,500 +21.43%
Dartford +1 8 £32,000 -
Maidstone - 8 £36,000 -
Chatham +5 7 £27,500 +1.85%
Sittingbourne +9 6 £22,500 -1.10%
Tunbridge Wells -3 1 £22,000 -2.22%
Stansted - 1 £19,000 -
Tonbridge - 1 £24,500 - 1
Support Engineer
South East

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Kent

For the 6 months to 16 December 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring Support Engineer in the job title.

1 48 (90.57%) Windows
2 30 (56.60%) Windows Server
3 29 (54.72%) Active Directory
4 27 (50.94%) Microsoft
5 18 (33.96%) Cisco
6 16 (30.19%) LAN
6 16 (30.19%) VMware
7 14 (26.42%) WAN
8 13 (24.53%) MCSE
8 13 (24.53%) MCSA
8 13 (24.53%) Microsoft Certification
8 13 (24.53%) Change Management
9 12 (22.64%) MS Exchange
9 12 (22.64%) Linux
10 11 (20.75%) Analytical Skills
10 11 (20.75%) ITIL
10 11 (20.75%) CCNA
10 11 (20.75%) Internet
10 11 (20.75%) Cisco Certification
11 10 (18.87%) Microsoft Office
11 10 (18.87%) Hyper-V
12 9 (16.98%) Office 365
12 9 (16.98%) Windows Server 2012
12 9 (16.98%) Firewall
13 8 (15.09%) Oracle
13 8 (15.09%) DHCP
13 8 (15.09%) DNS
13 8 (15.09%) Windows Server 2008
13 8 (15.09%) VMware Infrastructure
14 7 (13.21%) ITIL V3

Support Engineer Skill Set
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (22.64%) MS Exchange
2 3 (5.66%) Skype for Business
3 2 (3.77%) Blackberry Enterprise Server
4 1 (1.89%) Exchange Server 2003
4 1 (1.89%) Exchange Server 2010
Applications
1 10 (18.87%) Microsoft Office
2 2 (3.77%) Microsoft Excel
3 1 (1.89%) Microsoft PowerPoint
3 1 (1.89%) MS Visio
Business Applications
1 2 (3.77%) Remedy ITSM
Cloud Services
1 9 (16.98%) Office 365
2 1 (1.89%) Microsoft Azure
Communications & Networking
1 16 (30.19%) LAN
2 14 (26.42%) WAN
3 11 (20.75%) Internet
4 9 (16.98%) Firewall
5 8 (15.09%) DHCP
5 8 (15.09%) DNS
6 7 (13.21%) VPN
7 4 (7.55%) SAN
7 4 (7.55%) VLAN
7 4 (7.55%) VoIP
8 3 (5.66%) Skype
8 3 (5.66%) TCP/IP
9 1 (1.89%) ADSL
9 1 (1.89%) Fibre Channel
9 1 (1.89%) IP Telephony
9 1 (1.89%) iSCSI
9 1 (1.89%) Junos
9 1 (1.89%) MPLS
9 1 (1.89%) Wi-Fi
9 1 (1.89%) WLAN
Database & Business Intelligence
1 6 (11.32%) SQL Server
2 1 (1.89%) SQL Server 2008
General
1 5 (9.43%) Finance
2 4 (7.55%) Advertising
3 2 (3.77%) Games
4 1 (1.89%) Banking
Libraries, Frameworks & Software Standards
1 2 (3.77%) .NET
2 1 (1.89%) COM
2 1 (1.89%) WSH
2 1 (1.89%) XML
Miscellaneous
1 11 (20.75%) Analytical Skills
2 7 (13.21%) Management Information System
3 6 (11.32%) Enterprise Software
4 3 (5.66%) Blackberry
5 2 (3.77%) Driving Licence
6 1 (1.89%) AS400
6 1 (1.89%) Clustering
6 1 (1.89%) Computer Science
Operating Systems
1 48 (90.57%) Windows
2 30 (56.60%) Windows Server
3 12 (22.64%) Linux
4 9 (16.98%) Windows Server 2012
5 8 (15.09%) Windows Server 2008
6 7 (13.21%) Unix
7 6 (11.32%) Oracle Linux
7 6 (11.32%) Windows 10
8 5 (9.43%) Windows 7
9 4 (7.55%) Windows 8
10 3 (5.66%) Windows Server 2003
11 1 (1.89%) Mac OS
11 1 (1.89%) Windows XP
Processes & Methodologies
1 13 (24.53%) Change Management
2 11 (20.75%) ITIL
3 7 (13.21%) Collaborative Working
3 7 (13.21%) Continuous Improvement
3 7 (13.21%) Information Security
3 7 (13.21%) ITIL V3
3 7 (13.21%) Strategic Planning
3 7 (13.21%) Time Management
4 6 (11.32%) DevOps
4 6 (11.32%) Software Engineering
5 5 (9.43%) Service Delivery
6 4 (7.55%) Incident Management
6 4 (7.55%) ITSM
6 4 (7.55%) Project Management
7 3 (5.66%) Capacity Management
7 3 (5.66%) Patch Management
8 2 (3.77%) Change Control
8 2 (3.77%) Network Monitoring
8 2 (3.77%) Office Automation
8 2 (3.77%) Problem Management
Programming Languages
1 3 (5.66%) PowerShell
1 3 (5.66%) SQL
2 2 (3.77%) C#
3 1 (1.89%) C++
3 1 (1.89%) Delphi
3 1 (1.89%) Java
3 1 (1.89%) Python
3 1 (1.89%) Shell Script
3 1 (1.89%) VBScript
Qualifications
1 13 (24.53%) MCSA
1 13 (24.53%) MCSE
1 13 (24.53%) Microsoft Certification
2 11 (20.75%) CCNA
2 11 (20.75%) Cisco Certification
3 4 (7.55%) ITIL Certification
4 3 (5.66%) MCITP
4 3 (5.66%) MCP
4 3 (5.66%) MCTS
4 3 (5.66%) Security Cleared
4 3 (5.66%) VCAP
4 3 (5.66%) VMware Certified Professional (VCP)
5 2 (3.77%) SC Cleared
6 1 (1.89%) A+ Certification
6 1 (1.89%) CCNP
6 1 (1.89%) Degree
6 1 (1.89%) JNCIA
6 1 (1.89%) JNCIP
6 1 (1.89%) JNCIS
Quality Assurance & Compliance
1 2 (3.77%) SLA
System Software
1 29 (54.72%) Active Directory
2 10 (18.87%) Hyper-V
3 8 (15.09%) VMware Infrastructure
4 3 (5.66%) vSphere
5 2 (3.77%) Forefront TMG
5 2 (3.77%) Terminal Services
5 2 (3.77%) VMware ESXi
Systems Management
1 5 (9.43%) SCCM
1 5 (9.43%) vCenter Server
2 2 (3.77%) BMC PATROL
Vendors
1 27 (50.94%) Microsoft
2 18 (33.96%) Cisco
3 16 (30.19%) VMware
4 8 (15.09%) Oracle
5 6 (11.32%) Citrix
5 6 (11.32%) Red Hat
6 4 (7.55%) HP
7 3 (5.66%) Capita
7 3 (5.66%) SolarWinds
8 2 (3.77%) Amdocs
8 2 (3.77%) Avaya
8 2 (3.77%) BMC
8 2 (3.77%) Forcepoint
8 2 (3.77%) IBM
8 2 (3.77%) Nimsoft
8 2 (3.77%) Remedy
9 1 (1.89%) Dell
9 1 (1.89%) Google
9 1 (1.89%) Juniper
9 1 (1.89%) SonicWALL