Period
to 15 January 2019

The median annual salary for a Support Engineer was £32,500 in advertised job vacancies in Kent during the 6 months to 15 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South East > Kent
6 months to
15 Jan 2019
Same period 2018 Same period 2017
Rank 51 64 54
Rank change year-on-year +13 -10 -6
Permanent jobs requiring a Support Engineer 33 43 70
As % of all permanent IT jobs advertised in Kent 3.85% 3.41% 4.36%
As % of the Job Titles category 3.98% 3.47% 4.46%
Number of salaries quoted 28 29 62
Kent median annual salary £32,500 £30,000 £29,000
Median salary % change year-on-year +8.33% +3.45% -3.33%
10th Percentile £22,875 £21,250 £21,250
90th Percentile £35,900 £44,250 £38,500
South East median annual salary £30,000 £30,500 £32,000
% change year-on-year -1.64% -4.69% -1.54%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Kent
Permanent vacancies in Kent with a recognized job title 829 1,238 1,569
% of permanent IT jobs with a recognized job title 96.62% 98.10% 97.82%
Number of salaries quoted 692 1,052 1,326
Kent median annual salary £40,000 £42,500 £42,500
Median salary % change year-on-year -5.88% - +6.25%
10th Percentile £26,250 £24,000 £25,000
90th Percentile £61,125 £62,500 £61,250
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Support Engineer
Job Vacancy Trend in Kent

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Support Engineer in Kent

Support Engineer
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Kent.

Salary trend for Support Engineer in Kent

Support Engineer
Salary Histogram in Kent

The salary distribution of IT jobs citing Support Engineer in Kent over the 6 months to 15 January 2019.

Salary histogram for Support Engineer in Kent

Support Engineer
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Kent region over the 6 months to 15 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chatham +3 8 £32,500 +18.18% 4
Tunbridge Wells +18 5 £32,500 +47.73%
Maidstone 0 5 £31,000 -13.89% 3
Whitstable - 3 £37,500 -
Canterbury - 2 £27,000 - 1
Stansted +1 1 £27,500 +44.74%
Sittingbourne 0 1 £31,500 +40.00%
Tonbridge -11 1 £24,500 - 1
Support Engineer
South East

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Kent

For the 6 months to 15 January 2019, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region featuring Support Engineer in the job title.

1 20 (60.61%) Windows
1 20 (60.61%) Active Directory
2 14 (42.42%) Microsoft
3 10 (30.30%) Citrix
3 10 (30.30%) Office 365
4 8 (24.24%) Finance
4 8 (24.24%) VMware
4 8 (24.24%) SQL
5 7 (21.21%) C#
5 7 (21.21%) MS Exchange
5 7 (21.21%) ITIL
5 7 (21.21%) Windows Server
6 6 (18.18%) Microsoft Office
6 6 (18.18%) WinForms
6 6 (18.18%) API Development
7 5 (15.15%) VoIP
7 5 (15.15%) Advertising
8 4 (12.12%) Stakeholder Management
8 4 (12.12%) .NET
8 4 (12.12%) Billing
8 4 (12.12%) Incident Management
8 4 (12.12%) .NET Framework
8 4 (12.12%) JIRA
8 4 (12.12%) Windows 10
8 4 (12.12%) Self-Motivation
9 3 (9.09%) Customer Requirements
9 3 (9.09%) SCCM
9 3 (9.09%) Azure Active Directory
9 3 (9.09%) DevOps
9 3 (9.09%) Microsoft Intune

Support Engineer Skill Set
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (21.21%) MS Exchange
2 2 (6.06%) SharePoint
3 1 (3.03%) Exchange Server 2003
3 1 (3.03%) Exchange Server 2010
3 1 (3.03%) Exchange Server 2013
Applications
1 6 (18.18%) Microsoft Office
Cloud Services
1 10 (30.30%) Office 365
2 3 (9.09%) Azure Active Directory
2 3 (9.09%) Microsoft Azure
3 2 (6.06%) SaaS
4 1 (3.03%) Amazon AWS
Communications & Networking
1 5 (15.15%) VoIP
2 3 (9.09%) Intranet
3 2 (6.06%) Firewall
3 2 (6.06%) TCP/IP
3 2 (6.06%) WAN
4 1 (3.03%) DNS
4 1 (3.03%) Internet
4 1 (3.03%) LAN
4 1 (3.03%) SAN
4 1 (3.03%) VPN
Database & Business Intelligence
1 2 (6.06%) Big Data
2 1 (3.03%) SQL Server
Development Applications
1 4 (12.12%) JIRA
2 1 (3.03%) SQL Server Management Studio (SSMS)
2 1 (3.03%) Visual Studio
General
1 8 (24.24%) Finance
2 5 (15.15%) Advertising
3 4 (12.12%) Billing
4 3 (9.09%) Legal
5 2 (6.06%) Telecoms
6 1 (3.03%) Manufacturing
6 1 (3.03%) Marketing
6 1 (3.03%) Retail
Libraries, Frameworks & Software Standards
1 6 (18.18%) WinForms
2 4 (12.12%) .NET
2 4 (12.12%) .NET Framework
Miscellaneous
1 4 (12.12%) Self-Motivation
2 2 (6.06%) Enterprise Software
3 1 (3.03%) Analytical Skills
3 1 (3.03%) AS400
3 1 (3.03%) Blackberry
3 1 (3.03%) Client/Server
3 1 (3.03%) Clustering
3 1 (3.03%) Driving Licence
Operating Systems
1 20 (60.61%) Windows
2 7 (21.21%) Windows Server
3 4 (12.12%) Windows 10
4 3 (9.09%) AIX
4 3 (9.09%) HPUX
4 3 (9.09%) Linux
4 3 (9.09%) Red Hat Enterprise Linux
4 3 (9.09%) Solaris
4 3 (9.09%) SUSE
4 3 (9.09%) Unix
4 3 (9.09%) Windows 7
5 1 (3.03%) Android
5 1 (3.03%) Apple iOS
5 1 (3.03%) Windows 8
5 1 (3.03%) Windows Server 2008
5 1 (3.03%) Windows Server 2012
5 1 (3.03%) Windows XP
Processes & Methodologies
1 7 (21.21%) ITIL
2 6 (18.18%) API Development
3 4 (12.12%) Incident Management
3 4 (12.12%) Stakeholder Management
4 3 (9.09%) Customer Requirements
4 3 (9.09%) DevOps
4 3 (9.09%) Web Development
5 2 (6.06%) Agile Software Development
5 2 (6.06%) Project Management
6 1 (3.03%) Chat Support
6 1 (3.03%) CRM
6 1 (3.03%) E-Commerce
6 1 (3.03%) ITIL V3
6 1 (3.03%) Migration
6 1 (3.03%) Mobile Device Management
6 1 (3.03%) Network Monitoring
6 1 (3.03%) PRINCE
6 1 (3.03%) PRINCE2
6 1 (3.03%) Service Design
6 1 (3.03%) Software Engineering
Programming Languages
1 8 (24.24%) SQL
2 7 (21.21%) C#
3 3 (9.09%) Delphi
3 3 (9.09%) T-SQL
4 1 (3.03%) Bash Shell
4 1 (3.03%) Python
4 1 (3.03%) Shell Script
Qualifications
1 2 (6.06%) MCSE
1 2 (6.06%) Microsoft Certification
2 1 (3.03%) CCENT
2 1 (3.03%) CCNA
2 1 (3.03%) Cisco Certification
2 1 (3.03%) HNC
2 1 (3.03%) MCP
System Software
1 20 (60.61%) Active Directory
2 1 (3.03%) Hyper-V
Systems Management
1 3 (9.09%) Microsoft Intune
1 3 (9.09%) SCCM
Vendors
1 14 (42.42%) Microsoft
2 10 (30.30%) Citrix
3 8 (24.24%) VMware
4 3 (9.09%) Red Hat
4 3 (9.09%) Sun
5 2 (6.06%) Apple
5 2 (6.06%) Oracle
6 1 (3.03%) Avaya
6 1 (3.03%) HP
6 1 (3.03%) Sage