Period
to 23 January 2018

The median annual salary for a Support Engineer was £31,250 in advertised job vacancies in Kent during the 6 months to 23 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South East > Kent
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 68 63 48
Rank change year-on-year -5 -15 +18
Permanent jobs requiring a Support Engineer 42 66 112
As % of all permanent IT jobs advertised in Kent 3.25% 4.09% 5.20%
As % of the Job Titles category 3.31% 4.18% 5.32%
Number of salaries quoted 28 58 108
Kent median annual salary £31,250 £27,500 £30,000
Median salary % change year-on-year +13.64% -8.33% -
10th Percentile £21,250 £21,250 £21,250
90th Percentile £44,500 £38,500 £43,750
South East median annual salary £30,500 £32,000 £32,500
% change year-on-year -4.69% -1.54% +4.84%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Kent
Permanent vacancies in Kent with a recognized job title 1,269 1,578 2,105
% of permanent IT jobs with a recognized job title 98.07% 97.89% 97.82%
Number of salaries quoted 1,079 1,325 1,894
Kent median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% -3.61%
10th Percentile £24,000 £25,000 £24,000
90th Percentile £61,500 £61,250 £57,500
South East median annual salary £45,000 £45,000 £45,000

Support Engineer
Job Vacancy Trend in Kent

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Support Engineer in Kent

Support Engineer
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Kent.

Salary trend for Support Engineer in Kent

Support Engineer
Salary Histogram in Kent

The salary distribution of IT jobs citing Support Engineer in Kent over the 6 months to 23 January 2018.

Salary histogram for Support Engineer in Kent

Support Engineer
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Kent region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Folkestone +7 15 £42,500 +21.43%
Maidstone - 7 £36,000 - 3
Dartford - 7 £32,500 -
Chatham +2 5 £27,500 +1.85%
Sittingbourne +11 3 £22,500 -1.10%
Tunbridge Wells -8 1 £22,000 -31.25%
Stansted - 1 £19,000 -
Tonbridge - 1 £24,500 -
Support Engineer
South East

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Kent

For the 6 months to 23 January 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring Support Engineer in the job title.

1 37 (88.10%) Windows
2 23 (54.76%) Microsoft
3 20 (47.62%) Active Directory
4 19 (45.24%) Windows Server
5 14 (33.33%) VMware
6 13 (30.95%) Change Management
7 12 (28.57%) Cisco
7 12 (28.57%) Linux
8 10 (23.81%) Analytical Skills
9 9 (21.43%) Microsoft Certification
9 9 (21.43%) Internet
9 9 (21.43%) MCSE
9 9 (21.43%) MCSA
9 9 (21.43%) Microsoft Office
9 9 (21.43%) LAN
9 9 (21.43%) WAN
10 8 (19.05%) CCNA
10 8 (19.05%) Cisco Certification
10 8 (19.05%) ITIL
10 8 (19.05%) Oracle
10 8 (19.05%) VMware Infrastructure
11 7 (16.67%) Time Management
11 7 (16.67%) Continuous Improvement
11 7 (16.67%) Strategic Planning
11 7 (16.67%) Unix
11 7 (16.67%) VPN
11 7 (16.67%) Collaborative Working
12 6 (14.29%) DevOps
12 6 (14.29%) Red Hat
12 6 (14.29%) Firewall

Support Engineer Skill Set
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (11.90%) MS Exchange
2 2 (4.76%) Skype for Business
Applications
1 9 (21.43%) Microsoft Office
2 2 (4.76%) Microsoft Excel
3 1 (2.38%) Microsoft PowerPoint
3 1 (2.38%) MS Visio
Business Applications
1 2 (4.76%) Remedy ITSM
Cloud Services
1 6 (14.29%) Office 365
2 1 (2.38%) Microsoft Azure
Communications & Networking
1 9 (21.43%) Internet
1 9 (21.43%) LAN
1 9 (21.43%) WAN
2 7 (16.67%) VPN
3 6 (14.29%) Firewall
4 4 (9.52%) DHCP
4 4 (9.52%) DNS
5 3 (7.14%) SAN
5 3 (7.14%) VoIP
6 2 (4.76%) Skype
6 2 (4.76%) VLAN
7 1 (2.38%) ADSL
7 1 (2.38%) IP Telephony
7 1 (2.38%) Junos
7 1 (2.38%) TCP/IP
7 1 (2.38%) WLAN
Database & Business Intelligence
1 2 (4.76%) SQL Server
General
1 4 (9.52%) Finance
2 2 (4.76%) Advertising
2 2 (4.76%) Games
3 1 (2.38%) Banking
3 1 (2.38%) Electronics
Libraries, Frameworks & Software Standards
1 1 (2.38%) XML
Miscellaneous
1 10 (23.81%) Analytical Skills
2 6 (14.29%) Enterprise Software
2 6 (14.29%) Management Information System
3 2 (4.76%) Driving Licence
4 1 (2.38%) AS400
4 1 (2.38%) Computer Science
4 1 (2.38%) Embedded Systems
Operating Systems
1 37 (88.10%) Windows
2 19 (45.24%) Windows Server
3 12 (28.57%) Linux
4 7 (16.67%) Unix
5 6 (14.29%) Oracle Linux
6 5 (11.90%) Windows Server 2012
7 4 (9.52%) Windows 10
7 4 (9.52%) Windows 7
8 3 (7.14%) Windows Server 2008
9 2 (4.76%) Windows 8
Processes & Methodologies
1 13 (30.95%) Change Management
2 8 (19.05%) ITIL
3 7 (16.67%) Collaborative Working
3 7 (16.67%) Continuous Improvement
3 7 (16.67%) Strategic Planning
3 7 (16.67%) Time Management
4 6 (14.29%) DevOps
4 6 (14.29%) Information Security
4 6 (14.29%) ITIL V3
4 6 (14.29%) Software Engineering
5 5 (11.90%) Service Delivery
6 4 (9.52%) Incident Management
6 4 (9.52%) ITSM
6 4 (9.52%) Project Management
7 3 (7.14%) Capacity Management
8 2 (4.76%) Change Control
8 2 (4.76%) Network Monitoring
8 2 (4.76%) Office Automation
8 2 (4.76%) Problem Management
9 1 (2.38%) Mentoring
Programming Languages
1 3 (7.14%) SQL
2 2 (4.76%) PowerShell
3 1 (2.38%) C++
3 1 (2.38%) Java
3 1 (2.38%) Python
3 1 (2.38%) Shell Script
Qualifications
1 9 (21.43%) MCSA
1 9 (21.43%) MCSE
1 9 (21.43%) Microsoft Certification
2 8 (19.05%) CCNA
2 8 (19.05%) Cisco Certification
3 4 (9.52%) ITIL Certification
4 3 (7.14%) MCP
4 3 (7.14%) Security Cleared
5 2 (4.76%) Degree
5 2 (4.76%) MCITP
5 2 (4.76%) MCTS
5 2 (4.76%) SC Cleared
5 2 (4.76%) VCAP
5 2 (4.76%) VMware Certified Professional (VCP)
6 1 (2.38%) A+ Certification
6 1 (2.38%) CCNP
6 1 (2.38%) JNCIA
6 1 (2.38%) JNCIP
6 1 (2.38%) JNCIS
Quality Assurance & Compliance
1 2 (4.76%) SLA
System Software
1 20 (47.62%) Active Directory
2 8 (19.05%) VMware Infrastructure
3 6 (14.29%) Hyper-V
4 2 (4.76%) Forefront TMG
4 2 (4.76%) Terminal Services
4 2 (4.76%) VMware ESXi
4 2 (4.76%) vSphere
Systems Management
1 4 (9.52%) vCenter Server
2 2 (4.76%) BMC PATROL
2 2 (4.76%) SCCM
Vendors
1 23 (54.76%) Microsoft
2 14 (33.33%) VMware
3 12 (28.57%) Cisco
4 8 (19.05%) Oracle
5 6 (14.29%) Red Hat
6 4 (9.52%) Citrix
6 4 (9.52%) HP
7 3 (7.14%) Capita
8 2 (4.76%) Amdocs
8 2 (4.76%) BMC
8 2 (4.76%) Forcepoint
8 2 (4.76%) IBM
8 2 (4.76%) Nimsoft
8 2 (4.76%) Remedy
8 2 (4.76%) SolarWinds
9 1 (2.38%) Google
9 1 (2.38%) Juniper