Period
to 20 February 2018

The median contractor rate for a Support Engineer was £186 per day in advertised job vacancies in the South East during the 6 months to 20 February 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
England > South East
6 months to
20 Feb 2018
Same period 2017 Same period 2016
Rank 107 93 58
Rank change year-on-year -14 -35 +11
Contract jobs requiring a Support Engineer 380 361 575
As % of all contract IT jobs advertised in the South East 2.26% 2.35% 3.15%
As % of the Job Titles category 2.40% 2.50% 3.32%
Number of daily rates quoted 239 192 310
South East median daily rate £186 £200 £239
Median daily rate % change year-on-year -7.00% -16.23% -11.57%
10th Percentile £114 £121 £134
90th Percentile £420 £393 £380
England median daily rate £190 £200 £225
% change year-on-year -5.00% -11.11% -
Number of hourly rates quoted 51 62 112
South East median hourly rate £17.25 £14.63 £16.00
Median hourly rate % change year-on-year +17.95% -8.59% -0.99%
10th Percentile £13.00 £11.00 £11.25
90th Percentile £23.75 £19.98 £45.40
England median hourly rate £17.30 £15.25 £16.00
% change year-on-year +13.44% -4.69% +3.23%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South East
Contract vacancies in the South East with a recognized job title 15,819 14,423 17,300
% of contract IT jobs with a recognized job title 94.04% 93.71% 94.80%
Number of daily rates quoted 9,471 8,439 10,194
South East median daily rate £425 £400 £390
Median daily rate % change year-on-year +6.25% +2.56% +4.00%
10th Percentile £250 £220 £230
90th Percentile £575 £550 £538
England median daily rate £450 £425 £420
% change year-on-year +5.88% +1.19% +5.00%
Number of hourly rates quoted 593 769 888
South East median hourly rate £18.00 £17.50 £19.50
Median hourly rate % change year-on-year +2.86% -10.24% +20.65%
10th Percentile £11.00 £10.29 £10.25
90th Percentile £48.75 £47.50 £51.33
England median hourly rate £18.70 £18.50 £18.50
% change year-on-year +1.08% - +11.45%

Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Support Engineer in the South East

Support Engineer
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in the South East.

Contractor daily rate trend for Support Engineer in the South East

Support Engineer
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Support Engineer in the South East over the 6 months to 20 February 2018.

Contractor daily rate histogram for Support Engineer in the South East

Support Engineer
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in the South East.

Contractor hourly rate trend for Support Engineer in the South East

Support Engineer
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Support Engineer in the South East over the 6 months to 20 February 2018.

Contractor hourly rate histogram for Support Engineer in the South East

Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the South East region over the 6 months to 20 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -5 168 £210 -5.62% 73
Surrey -20 86 £178 +18.27% 25
Berkshire -24 84 £210 -23.64% 27
Hampshire +1 82 £180 -20.00% 25
Buckinghamshire +12 56 £215 +43.33% 25
Oxfordshire -17 28 £170 +13.33% 21
East Sussex -1 14 £125 -34.21% 4
Kent -1 14 £190 +31.03% 4
West Sussex -12 12 £313 -15.54% 10
Middlesex +2 4 £275 +111.54%
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 20 February 2018, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region featuring Support Engineer in the job title.

1 258 (67.89%) Windows
2 175 (46.05%) Active Directory
3 121 (31.84%) Microsoft
4 96 (25.26%) Windows 10
5 91 (23.95%) Windows 7
6 81 (21.32%) Windows Server
7 80 (21.05%) Microsoft Office
8 79 (20.79%) Office 365
9 63 (16.58%) VMware
10 60 (15.79%) Cisco
11 59 (15.53%) Security Cleared
12 53 (13.95%) ITIL
13 42 (11.05%) Windows Server 2012
14 41 (10.79%) SC Cleared
15 39 (10.26%) SCCM
16 36 (9.47%) Migration
16 36 (9.47%) LAN
17 35 (9.21%) Linux
17 35 (9.21%) Microsoft Azure
18 34 (8.95%) Windows Server 2008
19 33 (8.68%) DNS
19 33 (8.68%) WAN
20 32 (8.42%) SLA
20 32 (8.42%) VMware Infrastructure
21 31 (8.16%) Windows 8
22 29 (7.63%) MS Exchange
23 27 (7.11%) TCP/IP
23 27 (7.11%) Citrix
23 27 (7.11%) Apple
24 26 (6.84%) Firewall

Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (7.63%) MS Exchange
2 19 (5.00%) SharePoint
3 9 (2.37%) Exchange Server 2010
4 8 (2.11%) Skype for Business
5 7 (1.84%) IIS
5 7 (1.84%) OpenStack
6 5 (1.32%) Exchange Server 2013
6 5 (1.32%) IBM Notes
7 4 (1.05%) Exchange Server 2007
8 3 (0.79%) WebSphere
9 2 (0.53%) IBM HTTP Server
10 1 (0.26%) Apache
10 1 (0.26%) Blackberry Enterprise Server
10 1 (0.26%) Documentum
10 1 (0.26%) IBM Domino
10 1 (0.26%) JBoss
10 1 (0.26%) PowerExchange
10 1 (0.26%) SharePoint 2013
10 1 (0.26%) SharePoint Server
Applications
1 80 (21.05%) Microsoft Office
2 7 (1.84%) Microsoft Excel
3 6 (1.58%) MS Visio
4 5 (1.32%) Microsoft PowerPoint
Business Applications
1 5 (1.32%) BusinessWare
2 4 (1.05%) Adobe Campaign
2 4 (1.05%) SAP Hybris
3 3 (0.79%) Dynamics CRM
4 1 (0.26%) Eikon
4 1 (0.26%) NetSuite
4 1 (0.26%) Oracle 11i
Cloud Services
1 79 (20.79%) Office 365
2 35 (9.21%) Microsoft Azure
3 15 (3.95%) Amazon AWS
4 8 (2.11%) IaaS
5 6 (1.58%) Azure Active Directory
6 4 (1.05%) Azure Data Factory
6 4 (1.05%) G Suite
6 4 (1.05%) OneDrive
6 4 (1.05%) OpenShift
6 4 (1.05%) PaaS
7 3 (0.79%) Cloud Computing
8 2 (0.53%) GitHub
9 1 (0.26%) SaaS
Communications & Networking
1 36 (9.47%) LAN
2 33 (8.68%) DNS
2 33 (8.68%) WAN
3 27 (7.11%) TCP/IP
4 26 (6.84%) Firewall
5 24 (6.32%) DHCP
6 22 (5.79%) VPN
7 12 (3.16%) Skype
8 8 (2.11%) Wireless
9 7 (1.84%) VoIP
9 7 (1.84%) Wi-Fi
10 6 (1.58%) Remote Desktop
10 6 (1.58%) SAN
10 6 (1.58%) SMS
11 5 (1.32%) Internet
11 5 (1.32%) VLAN
12 4 (1.05%) Cisco ASA
12 4 (1.05%) Cisco ISE
13 3 (0.79%) PBX
13 3 (0.79%) Wireshark
Database & Business Intelligence
1 7 (1.84%) Relational Database
1 7 (1.84%) SQL Server
2 5 (1.32%) Big Data
3 4 (1.05%) Cosmos DB
3 4 (1.05%) Data Lake
3 4 (1.05%) Hadoop
3 4 (1.05%) HDInsight
3 4 (1.05%) MongoDB
3 4 (1.05%) RDBMS
4 3 (0.79%) Apache Cassandra
4 3 (0.79%) Azure SQL Database
5 2 (0.53%) Amazon RDS
5 2 (0.53%) Oracle Database
5 2 (0.53%) PowerCenter
6 1 (0.26%) Data Warehouse
6 1 (0.26%) GIS
6 1 (0.26%) NoSQL
6 1 (0.26%) Oracle Database 12c
6 1 (0.26%) PostgreSQL
6 1 (0.26%) SQL Server 2012
Development Applications
1 6 (1.58%) Jenkins
2 2 (0.53%) SonarQube
2 2 (0.53%) Sonatype Nexus
3 1 (0.26%) Artifactory
3 1 (0.26%) Git (software)
3 1 (0.26%) Visual Studio
General
1 20 (5.26%) Telecoms
2 16 (4.21%) Manufacturing
3 13 (3.42%) Marketing
4 11 (2.89%) Finance
5 9 (2.37%) Banking
6 8 (2.11%) Retail
7 4 (1.05%) Electronics
8 2 (0.53%) Advertising
8 2 (0.53%) Back Office
9 1 (0.26%) Automotive
9 1 (0.26%) Billing
9 1 (0.26%) French Language
9 1 (0.26%) Publishing
Libraries, Frameworks & Software Standards
1 4 (1.05%) CSS
1 4 (1.05%) REST
2 3 (0.79%) Node.js
3 2 (0.53%) .NET
3 2 (0.53%) X-Windows
4 1 (0.26%) HTML
4 1 (0.26%) HTML5
4 1 (0.26%) LDAP
4 1 (0.26%) Oracle GoldenGate
Miscellaneous
1 15 (3.95%) Analytical Skills
1 15 (3.95%) Driving Licence
2 13 (3.42%) Data Centre
3 12 (3.16%) Smartphone
4 11 (2.89%) iPhone
5 10 (2.63%) iPad
6 8 (2.11%) Hybrid Cloud
7 6 (1.58%) NHS
8 5 (1.32%) Blackberry
8 5 (1.32%) Video Conferencing
9 4 (1.05%) Computer Science
9 4 (1.05%) PKI
9 4 (1.05%) Public Cloud
10 3 (0.79%) Blog
10 3 (0.79%) Enterprise Cloud
10 3 (0.79%) EPoS
10 3 (0.79%) Video on Demand
11 2 (0.53%) Clustering
11 2 (0.53%) Replication
11 2 (0.53%) Thin Client
Operating Systems
1 258 (67.89%) Windows
2 96 (25.26%) Windows 10
3 91 (23.95%) Windows 7
4 81 (21.32%) Windows Server
5 42 (11.05%) Windows Server 2012
6 35 (9.21%) Linux
7 34 (8.95%) Windows Server 2008
8 31 (8.16%) Windows 8
9 20 (5.26%) Windows XP
10 15 (3.95%) Android
10 15 (3.95%) Apple iOS
11 10 (2.63%) Windows Server 2003
12 9 (2.37%) Unix
13 6 (1.58%) AIX
13 6 (1.58%) Mac OS
14 4 (1.05%) Mac OS X
14 4 (1.05%) Red Hat Enterprise Linux
14 4 (1.05%) Windows Vista
15 3 (0.79%) Solaris
16 1 (0.26%) HPUX
Processes & Methodologies
1 53 (13.95%) ITIL
2 36 (9.47%) Migration
3 15 (3.95%) Time Management
4 13 (3.42%) Incident Management
5 12 (3.16%) Service Delivery
6 10 (2.63%) DevOps
7 9 (2.37%) Change Management
7 9 (2.37%) Service Management
8 8 (2.11%) Data Management
8 8 (2.11%) Digital Marketing
8 8 (2.11%) ITIL V3
8 8 (2.11%) Mobile Device Management
8 8 (2.11%) Problem Management
9 7 (1.84%) Asset Management
9 7 (1.84%) Break/Fix
9 7 (1.84%) Network Management
9 7 (1.84%) Project Management
10 6 (1.58%) ETL
10 6 (1.58%) Hardware Maintenance
10 6 (1.58%) Proactive Monitoring
Programming Languages
1 25 (6.58%) PowerShell
2 21 (5.53%) SQL
3 17 (4.47%) Java
4 9 (2.37%) Shell Script
5 8 (2.11%) Python
6 7 (1.84%) C#
7 6 (1.58%) Bash Shell
7 6 (1.58%) C
8 5 (1.32%) JavaScript
8 5 (1.32%) R
8 5 (1.32%) Scala
9 4 (1.05%) Perl
10 2 (0.53%) C++
11 1 (0.26%) Assembly Language
11 1 (0.26%) Bourne shell
11 1 (0.26%) COBOL
11 1 (0.26%) Korn
11 1 (0.26%) PL/1
11 1 (0.26%) PL/SQL
Qualifications
1 59 (15.53%) Security Cleared
2 41 (10.79%) SC Cleared
3 19 (5.00%) DV Cleared
3 19 (5.00%) Microsoft Certification
4 13 (3.42%) Cisco Certification
5 11 (2.89%) Degree
6 8 (2.11%) MCSA
7 7 (1.84%) CCNA
7 7 (1.84%) MCP
8 6 (1.58%) CCNP
9 5 (1.32%) DBS Check
9 5 (1.32%) VMware Certified Professional (VCP)
10 4 (1.05%) MCSE
11 3 (0.79%) A+ Certification
11 3 (0.79%) CCA
11 3 (0.79%) Citrix Certification
12 2 (0.53%) Computer Science Degree
13 1 (0.26%) BPSS Clearance
13 1 (0.26%) Master's Degree
13 1 (0.26%) VCP6
Quality Assurance & Compliance
1 32 (8.42%) SLA
2 4 (1.05%) ISO/IEC 27001
3 1 (0.26%) PCI DSS
System Software
1 175 (46.05%) Active Directory
2 32 (8.42%) VMware Infrastructure
3 15 (3.95%) Hyper-V
3 15 (3.95%) vSphere
4 10 (2.63%) Virtual Machines
5 6 (1.58%) Docker
5 6 (1.58%) XenApp
6 5 (1.32%) VMware ESXi
7 2 (0.53%) Forefront TMG
7 2 (0.53%) Microsoft App-V
7 2 (0.53%) Terminal Services
7 2 (0.53%) UAG
7 2 (0.53%) XenDesktop
8 1 (0.26%) ISA Server
8 1 (0.26%) ProxySG
8 1 (0.26%) Sendmail
8 1 (0.26%) Veritas Cluster Server
8 1 (0.26%) Veritas Volume Manager
8 1 (0.26%) Virtual Servers
8 1 (0.26%) VMware Server
Systems Management
1 39 (10.26%) SCCM
2 8 (2.11%) SCOM
3 6 (1.58%) AirWatch
3 6 (1.58%) NetBackup
4 4 (1.05%) Backup Exec
5 3 (0.79%) Microsoft Intune
5 3 (0.79%) MOM
5 3 (0.79%) Puppet
6 2 (0.53%) SCSM
6 2 (0.53%) Single Sign-On
6 2 (0.53%) Symantec Enterprise Vault
6 2 (0.53%) Systems Management Server (SMS)
6 2 (0.53%) WSUS
7 1 (0.26%) Cisco IPCC
7 1 (0.26%) DameWare
7 1 (0.26%) EdgeSight
7 1 (0.26%) Norton AntiVirus
7 1 (0.26%) PowerCLI
7 1 (0.26%) SCVMM
7 1 (0.26%) vCenter Server
Vendors
1 121 (31.84%) Microsoft
2 63 (16.58%) VMware
3 60 (15.79%) Cisco
4 27 (7.11%) Apple
4 27 (7.11%) Citrix
5 24 (6.32%) HP
6 11 (2.89%) Oracle
6 11 (2.89%) SAP
6 11 (2.89%) ServiceNow
7 9 (2.37%) Veeam
8 8 (2.11%) Dell
9 6 (1.58%) Google
9 6 (1.58%) Lotus
9 6 (1.58%) McAfee
9 6 (1.58%) SolarWinds
10 5 (1.32%) Ab Initio
10 5 (1.32%) Adobe
10 5 (1.32%) NetApp
10 5 (1.32%) Vitria
10 5 (1.32%) webMethods