Period
to 22 September 2018

The median contractor rate for a Support Engineer was £185 per day in advertised job vacancies in the South East during the 6 months to 22 September 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
England > South East
6 months to
22 Sep 2018
Same period 2017 Same period 2016
Rank 99 96 71
Rank change year-on-year -3 -25 +2
Contract jobs requiring a Support Engineer 397 380 516
As % of all contract IT jobs advertised in the South East 2.42% 2.32% 2.96%
As % of the Job Titles category 2.55% 2.45% 3.13%
Number of daily rates quoted 203 235 290
South East median daily rate £185 £234 £275
Median daily rate % change year-on-year -20.77% -15.09% +19.57%
10th Percentile £118 £110 £128
90th Percentile £438 £438 £425
England median daily rate £195 £210 £263
% change year-on-year -7.14% -20.00% +19.32%
Number of hourly rates quoted 71 71 75
South East median hourly rate £17.00 £13.03 £15.00
Median hourly rate % change year-on-year +30.52% -13.17% -10.45%
10th Percentile £11.17 £11.25 £10.95
90th Percentile £24.25 £20.73 £24.22
England median hourly rate £17.50 £15.64 £15.50
% change year-on-year +11.89% +0.90% -3.13%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South East
Contract vacancies in the South East with a recognized job title 15,547 15,535 16,511
% of contract IT jobs with a recognized job title 94.78% 94.70% 94.57%
Number of daily rates quoted 9,304 9,190 9,937
South East median daily rate £425 £410 £400
Median daily rate % change year-on-year +3.66% +2.50% +6.67%
10th Percentile £258 £240 £235
90th Percentile £575 £556 £550
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +6.25%
Number of hourly rates quoted 685 624 759
South East median hourly rate £19.00 £18.00 £19.61
Median hourly rate % change year-on-year +5.56% -8.21% +12.06%
10th Percentile £10.75 £10.50 £10.35
90th Percentile £51.00 £48.75 £48.75
England median hourly rate £18.00 £18.70 £19.00
% change year-on-year -3.74% -1.58% +6.92%

Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Support Engineer in the South East

Support Engineer
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in the South East.

Contractor daily rate trend for Support Engineer in the South East

Support Engineer
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Support Engineer in the South East over the 6 months to 22 September 2018.

Contractor daily rate histogram for Support Engineer in the South East

Support Engineer
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in the South East.

Contractor hourly rate trend for Support Engineer in the South East

Support Engineer
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Support Engineer in the South East over the 6 months to 22 September 2018.

Contractor hourly rate histogram for Support Engineer in the South East

Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the South East region over the 6 months to 22 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +28 209 £235 +4.44% 40
Berkshire 0 95 £210 -20.00% 18
Surrey -19 76 £168 -39.09% 23
Oxfordshire +37 68 £268 +67.19% 14
Hampshire -31 68 £250 +4.17% 14
Buckinghamshire +17 46 £235 +46.88% 8
Kent +8 15 £160 -20.00% 4
East Sussex +4 12 £120 +9.09% 5
West Sussex -11 11 £150 -45.45% 8
Middlesex +10 4 £140 -49.09% 1
Sussex +6 1 - -
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 22 September 2018, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region featuring Support Engineer in the job title.

1 221 (55.67%) Windows
2 141 (35.52%) Active Directory
3 117 (29.47%) Microsoft
4 71 (17.88%) Windows Server
5 69 (17.38%) Windows 10
5 69 (17.38%) Office 365
6 57 (14.36%) Security Cleared
7 53 (13.35%) Microsoft Office
8 52 (13.10%) VMware
8 52 (13.10%) Windows 7
9 50 (12.59%) SCCM
9 50 (12.59%) SQL
10 44 (11.08%) ITIL
10 44 (11.08%) Windows Server 2012
11 43 (10.83%) Linux
12 42 (10.58%) Firewall
13 41 (10.33%) Cisco
14 40 (10.08%) DNS
15 39 (9.82%) HP
15 39 (9.82%) SLA
16 38 (9.57%) SC Cleared
17 36 (9.07%) Microsoft Azure
18 35 (8.82%) Finance
19 32 (8.06%) LAN
19 32 (8.06%) WAN
20 31 (7.81%) Apple
20 31 (7.81%) PowerShell
21 30 (7.56%) Windows Server 2008
22 29 (7.30%) Problem-Solving
23 28 (7.05%) Data Centre

Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (7.05%) MS Exchange
2 19 (4.79%) SharePoint
3 17 (4.28%) Skype for Business
4 12 (3.02%) IIS
5 7 (1.76%) Exchange Server 2010
5 7 (1.76%) Exchange Server 2013
6 4 (1.01%) Apache
6 4 (1.01%) Exchange Server 2007
7 3 (0.76%) Blackberry Enterprise Server
7 3 (0.76%) JBoss
7 3 (0.76%) SharePoint 2013
7 3 (0.76%) SharePoint Server
7 3 (0.76%) Tomcat
7 3 (0.76%) WildFly
8 2 (0.50%) BizTalk Server
8 2 (0.50%) Confluence
9 1 (0.25%) CMS
9 1 (0.25%) ColdFusion
9 1 (0.25%) nginx
9 1 (0.25%) OpenStack
Applications
1 53 (13.35%) Microsoft Office
2 8 (2.02%) Microsoft Excel
3 5 (1.26%) MS Visio
4 3 (0.76%) Microsoft PowerPoint
5 2 (0.50%) Mozilla Thunderbird
Business Applications
1 2 (0.50%) Dynamics CRM
2 1 (0.25%) Remedy ITSM
2 1 (0.25%) Sonata
Cloud Services
1 69 (17.38%) Office 365
2 36 (9.07%) Microsoft Azure
3 11 (2.77%) Akamai
4 10 (2.52%) Amazon AWS
5 6 (1.51%) IaaS
6 4 (1.01%) Cloud Computing
6 4 (1.01%) OneDrive
6 4 (1.01%) PaaS
7 3 (0.76%) Azure Data Factory
7 3 (0.76%) Mimecast
8 2 (0.50%) Azure Active Directory
8 2 (0.50%) Yammer
9 1 (0.25%) Amazon EC2
9 1 (0.25%) Azure Functions
9 1 (0.25%) G Suite
9 1 (0.25%) SaaS
9 1 (0.25%) Serverless
Communications & Networking
1 42 (10.58%) Firewall
2 40 (10.08%) DNS
3 32 (8.06%) LAN
3 32 (8.06%) WAN
4 28 (7.05%) DHCP
5 27 (6.80%) TCP/IP
6 19 (4.79%) Skype
7 16 (4.03%) VPN
8 12 (3.02%) VoIP
9 11 (2.77%) Internet
9 11 (2.77%) Wi-Fi
10 10 (2.52%) VLAN
11 9 (2.27%) Network Security
11 9 (2.27%) Remote Desktop
12 8 (2.02%) Wireless
13 7 (1.76%) BGP
13 7 (1.76%) BIG-IP
13 7 (1.76%) SAN
14 6 (1.51%) IPsec
15 5 (1.26%) Cisco ASA
Database & Business Intelligence
1 22 (5.54%) SQL Server
2 8 (2.02%) Amazon RDS
3 5 (1.26%) Relational Database
3 5 (1.26%) SQL Server 2008
4 4 (1.01%) MongoDB
5 3 (0.76%) Big Data
5 3 (0.76%) Data Lake
5 3 (0.76%) Data Warehouse
5 3 (0.76%) Hadoop
6 2 (0.50%) Azure SQL Data Warehouse
6 2 (0.50%) Cosmos DB
6 2 (0.50%) HDInsight
6 2 (0.50%) MySQL
6 2 (0.50%) PostgreSQL
6 2 (0.50%) RDBMS
6 2 (0.50%) SQL Server 2012
6 2 (0.50%) SQL Server Integration Services
7 1 (0.25%) Azure SQL Database
7 1 (0.25%) SQL Server Analysis Services
7 1 (0.25%) SQL Server Reporting Services
Development Applications
1 15 (3.78%) JIRA
2 4 (1.01%) Selenium
2 4 (1.01%) SpecFlow
3 3 (0.76%) Git (software)
3 3 (0.76%) Visual Studio
4 2 (0.50%) Jenkins
5 1 (0.25%) Artifactory
5 1 (0.25%) Bitbucket
5 1 (0.25%) Subversion
5 1 (0.25%) Team Foundation Server
5 1 (0.25%) Visual Studio Team System
General
1 35 (8.82%) Finance
2 21 (5.29%) Telecoms
3 10 (2.52%) Mandarin Language
4 6 (1.51%) Advertising
4 6 (1.51%) Electronics
4 6 (1.51%) Manufacturing
4 6 (1.51%) Marketing
5 4 (1.01%) Banking
5 4 (1.01%) Military
6 3 (0.76%) Publishing
6 3 (0.76%) Retail
7 2 (0.50%) Back Office
7 2 (0.50%) Financial Institution
7 2 (0.50%) Games
7 2 (0.50%) Law
7 2 (0.50%) Pharmaceutical
8 1 (0.25%) Automotive
8 1 (0.25%) Legal
8 1 (0.25%) Multimedia
Libraries, Frameworks & Software Standards
1 10 (2.52%) Web Services
2 9 (2.27%) .NET
3 6 (1.51%) jQuery
3 6 (1.51%) LDAP
3 6 (1.51%) SOAP
3 6 (1.51%) Twitter Bootstrap
4 5 (1.26%) .NET Framework
4 5 (1.26%) ASP.NET
4 5 (1.26%) ASP.NET MVC 5
4 5 (1.26%) ASP.NET Web Forms
4 5 (1.26%) Entity Framework
4 5 (1.26%) LINQ
4 5 (1.26%) XML
5 4 (1.01%) CSS
5 4 (1.01%) Middleware
5 4 (1.01%) RESTful
6 3 (0.76%) AngularJS
7 2 (0.50%) ADSI
7 2 (0.50%) Drools
7 2 (0.50%) J2EE
Miscellaneous
1 28 (7.05%) Data Centre
2 21 (5.29%) Computer Science
3 18 (4.53%) Analytical Skills
4 14 (3.53%) Self-Motivation
4 14 (3.53%) Video Conferencing
5 12 (3.02%) NHS
5 12 (3.02%) Smartphone
6 9 (2.27%) Driving Licence
6 9 (2.27%) iPhone
7 7 (1.76%) Clustering
7 7 (1.76%) Management Information System
8 6 (1.51%) Blackberry
8 6 (1.51%) PKI
8 6 (1.51%) Private Cloud
9 4 (1.01%) Chip and PIN
9 4 (1.01%) Fat Client
9 4 (1.01%) iPad
9 4 (1.01%) Thin Client
10 3 (0.76%) Apple TV
10 3 (0.76%) Client/Server
Operating Systems
1 221 (55.67%) Windows
2 71 (17.88%) Windows Server
3 69 (17.38%) Windows 10
4 52 (13.10%) Windows 7
5 44 (11.08%) Windows Server 2012
6 43 (10.83%) Linux
7 30 (7.56%) Windows Server 2008
8 20 (5.04%) Windows 8
9 19 (4.79%) Unix
10 17 (4.28%) Windows XP
11 16 (4.03%) Apple iOS
12 12 (3.02%) Android
12 12 (3.02%) Mac OS
13 8 (2.02%) Mac OS X
13 8 (2.02%) Windows Server 2003
14 4 (1.01%) Red Hat Enterprise Linux
14 4 (1.01%) Solaris
15 2 (0.50%) Windows Mobile
15 2 (0.50%) Windows NT
16 1 (0.25%) Windows Vista
Processes & Methodologies
1 44 (11.08%) ITIL
2 29 (7.30%) Problem-Solving
3 27 (6.80%) Migration
4 26 (6.55%) Proactive Monitoring
5 24 (6.05%) Infrastructure Engineering
6 18 (4.53%) Incident Management
7 17 (4.28%) ITSM
8 16 (4.03%) Break/Fix
9 14 (3.53%) Change Management
10 13 (3.27%) Problem Management
10 13 (3.27%) Service Delivery
10 13 (3.27%) Time Management
11 12 (3.02%) Agile Software Development
11 12 (3.02%) Service Management
12 11 (2.77%) Data Protection
13 10 (2.52%) Asset Management
13 10 (2.52%) Mobile Device Management
14 9 (2.27%) DevOps
14 9 (2.27%) Mentoring
14 9 (2.27%) Security Management
Programming Languages
1 50 (12.59%) SQL
2 31 (7.81%) PowerShell
3 12 (3.02%) Java
4 11 (2.77%) Python
5 8 (2.02%) C#
6 6 (1.51%) C
6 6 (1.51%) VB
7 5 (1.26%) JavaScript
8 4 (1.01%) Bash Shell
8 4 (1.01%) VBScript
9 2 (0.50%) PL/SQL
9 2 (0.50%) R
9 2 (0.50%) Scala
9 2 (0.50%) T-SQL
10 1 (0.25%) Perl
10 1 (0.25%) VB.NET
Qualifications
1 57 (14.36%) Security Cleared
2 38 (9.57%) SC Cleared
3 22 (5.54%) Microsoft Certification
4 21 (5.29%) Degree
5 20 (5.04%) Cisco Certification
6 15 (3.78%) DV Cleared
7 14 (3.53%) CCNA
8 13 (3.27%) CCNP
9 9 (2.27%) MOS
10 7 (1.76%) A+ Certification
11 6 (1.51%) MCSE
12 5 (1.26%) MCSA
12 5 (1.26%) Postgraduate
13 4 (1.01%) DBS Check
13 4 (1.01%) MCITP
13 4 (1.01%) MCP
14 3 (0.76%) CCIP
14 3 (0.76%) Computer Science Degree
14 3 (0.76%) MCDST
14 3 (0.76%) Network+ Certification
Quality Assurance & Compliance
1 39 (9.82%) SLA
2 6 (1.51%) GDPR
3 2 (0.50%) Government Security Classifications
4 1 (0.25%) QA
System Software
1 141 (35.52%) Active Directory
2 25 (6.30%) VMware Infrastructure
3 23 (5.79%) Hyper-V
4 8 (2.02%) Microsoft App-V
5 7 (1.76%) VMware ESXi
5 7 (1.76%) XenApp
6 6 (1.51%) BitLocker
7 5 (1.26%) Virtual Machines
8 4 (1.01%) Citrix Presentation Server
8 4 (1.01%) Virtual Desktop
8 4 (1.01%) VMware Server
9 2 (0.50%) Samba
9 2 (0.50%) VirtualBox
9 2 (0.50%) vSphere
9 2 (0.50%) XenDesktop
9 2 (0.50%) XenServer
10 1 (0.25%) Corosync
10 1 (0.25%) DFS Replication
10 1 (0.25%) Oracle Clusterware
10 1 (0.25%) Virtual Servers
Systems Management
1 50 (12.59%) SCCM
2 10 (2.52%) Microsoft Intune
3 9 (2.27%) SCOM
4 5 (1.26%) Ansible
4 5 (1.26%) Backup Exec
5 4 (1.01%) McAfee ePO
5 4 (1.01%) Norton AntiVirus
5 4 (1.01%) Puppet
5 4 (1.01%) SCVMM
5 4 (1.01%) Single Sign-On
5 4 (1.01%) WSUS
6 3 (0.76%) NetBackup
6 3 (0.76%) vCenter Server
7 2 (0.50%) AirWatch
7 2 (0.50%) Cisco CUCM
7 2 (0.50%) Cisco Prime
7 2 (0.50%) HP ALM
7 2 (0.50%) Nagios
7 2 (0.50%) Oracle Enterprise Manager
7 2 (0.50%) SCSM
Vendors
1 117 (29.47%) Microsoft
2 52 (13.10%) VMware
3 41 (10.33%) Cisco
4 39 (9.82%) HP
5 31 (7.81%) Apple
6 24 (6.05%) Citrix
7 21 (5.29%) Oracle
8 20 (5.04%) Huawei
9 17 (4.28%) McAfee
10 16 (4.03%) Splunk
11 11 (2.77%) New Relic
12 9 (2.27%) IBM
12 9 (2.27%) Remedy
12 9 (2.27%) Sun
13 8 (2.02%) F5
14 7 (1.76%) Palo Alto
15 6 (1.51%) Juniper
15 6 (1.51%) SAP
15 6 (1.51%) SolarWinds
15 6 (1.51%) Symantec