The median contractor rate for a Support Engineer was £200 per day in advertised job vacancies in the South East during the 3 months to 25 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
England / South East
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 99 60 89
Rank change year-on-year -39 +29  
Contract jobs requiring a Support Engineer 167 281 217
As % of all contract IT jobs advertised in the South East 2.19% 3.19% 2.29%
As % of the Job Titles category 2.31% 3.36% 2.41%
Number of daily rates quoted 74 140 76
Median daily rate £200 £300 £250
Median daily rate % change year-on-year -33.33% +20.00%  
90% offered a daily rate of more than £115 £135 £130
10% offered a daily rate of more than £384 £411 £394
UK excluding London median daily rate £200 £275 £215
% change year-on-year -27.27% +27.90%  
Number of hourly rates quoted 44 44 57
Median hourly rate £15.00 £15.74 £18.50
Median hourly rate % change year-on-year -4.71% -14.90%  
90% offered a hourly rate of more than £12.65 £12.15 £13.30
10% offered a hourly rate of more than £20.25 £24.04 £28.88
UK excluding London median hourly rate £14.50 £15.70 £17.00
% change year-on-year -7.64% -7.64%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
South East
Contract job vacancies with a job title containing a recognized job role 7222 8372 8994
As % of all contract IT job vacancies advertised in the South East 94.55% 95.03% 95.05%
Number of daily rates quoted 4233 4992 5132
Median daily rate £408 £400 £375
Median daily rate % change year-on-year +1.87% +6.66%  
90% offered a daily rate of more than £250 £250 £230
10% offered a daily rate of more than £550 £525 £500
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 307 381 432
Median hourly rate £17.77 £19.61 £16.14
Median hourly rate % change year-on-year -9.38% +21.49%  
90% offered a hourly rate of more than £12.00 £11.00 £11.75
10% offered a hourly rate of more than £46.00 £46.00 £40.00
UK excluding London median hourly rate £17.50 £17.45 £16.00
% change year-on-year +0.28% +9.06%  

Support Engineer
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Support Engineer in the job title.

Job vacancy trend for Support Engineer in the South East

Support Engineer
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in the South East.

Contractor daily rate trend for Support Engineer in the South East

Support Engineer
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Support Engineer in the South East over the 3 months to 25 June 2017.

Contractor daily rate histogram for Support Engineer in the South East

Support Engineer
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in the South East.

Contractor hourly rate trend for Support Engineer in the South East

Support Engineer
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Support Engineer in the South East over the 3 months to 25 June 2017.

Contractor hourly rate histogram for Support Engineer in the South East

Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the South East region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +11 43 £208 -37.31% 17
Berkshire -39 39 £260 -25.85% 20
Buckinghamshire +6 28 £232 -11.71% 8
Oxfordshire -14 19 £150 -5.51% 7
Surrey -26 16 £275 +22.22% 9
West Sussex +24 12 £150 -59.59% 2
Kent +2 7 £241 -21.41% 4
East Sussex -5 2 £110 -68.11%
Middlesex +11 1 £275 +52.77%
Sussex - 1 £200 -
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 25 June 2017, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Support Engineer in the job title.

1 220 (61.62%) Windows
2 140 (39.22%) Active Directory
3 98 (27.45%) Windows 7
4 97 (27.17%) Microsoft
5 72 (20.17%) VMware
6 67 (18.77%) ITIL
7 62 (17.37%) Windows Server
8 57 (15.97%) Security Cleared
9 56 (15.69%) Microsoft Office
10 55 (15.41%) Linux
11 45 (12.61%) Windows 10
12 44 (12.32%) HP
13 43 (12.04%) Cisco
13 43 (12.04%) Windows Server 2008
14 42 (11.76%) Migration
15 41 (11.48%) SC Cleared
16 39 (10.92%) MS Exchange
17 38 (10.64%) Firewall
17 38 (10.64%) VMware Infrastructure
18 36 (10.08%) Office 365
19 35 (9.80%) DNS
20 34 (9.52%) TCP/IP
21 32 (8.96%) SQL
21 32 (8.96%) Windows Server 2012
22 30 (8.40%) LAN
23 29 (8.12%) WAN
23 29 (8.12%) Analytical Skills
24 27 (7.56%) SLA
25 26 (7.28%) VPN
25 26 (7.28%) Windows XP

Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (10.92%) MS Exchange
2 16 (4.48%) SharePoint
3 14 (3.92%) Drupal
3 14 (3.92%) Exchange Server 2010
4 11 (3.08%) Exchange Server 2007
5 9 (2.52%) OpenStack
6 8 (2.24%) CMS
6 8 (2.24%) Skype for Business
6 8 (2.24%) WordPress
7 7 (1.96%) Apache
8 6 (1.68%) IIS
9 5 (1.40%) Exchange Server 2003
10 4 (1.12%) Exchange Server 2013
10 4 (1.12%) IBM Notes
10 4 (1.12%) JBoss
10 4 (1.12%) Tomcat
11 3 (0.84%) PowerExchange
12 2 (0.56%) ArcGIS
12 2 (0.56%) BizTalk Server
12 2 (0.56%) GlassFish
Applications
1 56 (15.69%) Microsoft Office
2 4 (1.12%) Microsoft Excel
2 4 (1.12%) Spreadsheet
3 3 (0.84%) MS Visio
Business Applications
1 1 (0.28%) Remedy ITSM
1 1 (0.28%) SAP Oil and Gas
Cloud Services
1 36 (10.08%) Office 365
2 21 (5.88%) Amazon AWS
3 19 (5.32%) Microsoft Azure
4 8 (2.24%) Cloud Computing
5 3 (0.84%) SaaS
6 2 (0.56%) IaaS
7 1 (0.28%) Azure Active Directory
7 1 (0.28%) G Suite
7 1 (0.28%) OneDrive
7 1 (0.28%) Yammer
Communications & Networking
1 38 (10.64%) Firewall
2 35 (9.80%) DNS
3 34 (9.52%) TCP/IP
4 30 (8.40%) LAN
5 29 (8.12%) WAN
6 26 (7.28%) VPN
7 20 (5.60%) DHCP
8 12 (3.36%) Cisco ASA
9 10 (2.80%) Internet
9 10 (2.80%) Skype
10 9 (2.52%) Wireless
11 8 (2.24%) Cisco Nexus
12 7 (1.96%) 3G
12 7 (1.96%) VLAN
13 6 (1.68%) BGP
13 6 (1.68%) Ethernet
13 6 (1.68%) OSPF
13 6 (1.68%) SAN
14 5 (1.40%) ADSL
14 5 (1.40%) VoIP
Database & Business Intelligence
1 20 (5.60%) SQL Server
2 12 (3.36%) MySQL
3 5 (1.40%) Data Warehouse
4 4 (1.12%) DB2
5 3 (0.84%) PowerCenter
5 3 (0.84%) SQL Server 2012
6 2 (0.56%) EDRMS
6 2 (0.56%) Kalido
6 2 (0.56%) MongoDB
6 2 (0.56%) Oracle Database
6 2 (0.56%) Oracle Database 12c
6 2 (0.56%) PostgreSQL
6 2 (0.56%) Relational Database
6 2 (0.56%) SQL Server 2008
7 1 (0.28%) Apache Hive
7 1 (0.28%) Hadoop
7 1 (0.28%) HBase
7 1 (0.28%) IBM BigInsights
7 1 (0.28%) MS Access
7 1 (0.28%) SQL Server 2005
Development Applications
1 9 (2.52%) Jenkins
2 3 (0.84%) JIRA
3 2 (0.56%) Atlassian Bamboo
3 2 (0.56%) Subversion
4 1 (0.28%) Gradle
4 1 (0.28%) MSI
General
1 16 (4.48%) Telecoms
2 13 (3.64%) Finance
3 7 (1.96%) Back Office
4 6 (1.68%) Military
5 4 (1.12%) Electronics
5 4 (1.12%) Manufacturing
6 3 (0.84%) Advertising
6 3 (0.84%) Legal
7 2 (0.56%) Local Government
7 2 (0.56%) Publishing
7 2 (0.56%) Retail
8 1 (0.28%) Banking
8 1 (0.28%) Billing
8 1 (0.28%) Front Office
8 1 (0.28%) Investment Banking
8 1 (0.28%) Marketing
Libraries, Frameworks & Software Standards
1 8 (2.24%) JSON
1 8 (2.24%) YAML
2 4 (1.12%) HTML
3 3 (0.84%) .NET
3 3 (0.84%) XML
4 2 (0.56%) Flash
4 2 (0.56%) J2EE
4 2 (0.56%) Java EE
4 2 (0.56%) Memcached
4 2 (0.56%) Middleware
4 2 (0.56%) RabbitMQ
4 2 (0.56%) REST
4 2 (0.56%) SOAP
4 2 (0.56%) Web Services
5 1 (0.28%) ActiveMQ
5 1 (0.28%) CSS
5 1 (0.28%) Kafka
5 1 (0.28%) OSGi
5 1 (0.28%) RESTful
5 1 (0.28%) Ruby on Rails
Miscellaneous
1 29 (8.12%) Analytical Skills
2 14 (3.92%) Data Centre
3 13 (3.64%) Blackberry
4 12 (3.36%) Smartphone
5 11 (3.08%) Driving Licence
6 9 (2.52%) Private Cloud
7 8 (2.24%) NHS
8 7 (1.96%) Clustering
9 6 (1.68%) AS400
9 6 (1.68%) Hybrid Cloud
9 6 (1.68%) Public Cloud
10 5 (1.40%) Management Information System
11 4 (1.12%) iPhone
11 4 (1.12%) Replication
11 4 (1.12%) RSA SecurID
11 4 (1.12%) Video Conferencing
12 3 (0.84%) Fat Client
12 3 (0.84%) Mainframe
12 3 (0.84%) Thin Client
13 2 (0.56%) Handset
Operating Systems
1 220 (61.62%) Windows
2 98 (27.45%) Windows 7
3 62 (17.37%) Windows Server
4 55 (15.41%) Linux
5 45 (12.61%) Windows 10
6 43 (12.04%) Windows Server 2008
7 32 (8.96%) Windows Server 2012
8 26 (7.28%) Windows XP
9 25 (7.00%) Unix
10 24 (6.72%) Windows Server 2003
11 18 (5.04%) Windows 8
12 12 (3.36%) Android
13 8 (2.24%) AIX
14 5 (1.40%) Apple iOS
14 5 (1.40%) Solaris
14 5 (1.40%) SUSE
15 4 (1.12%) Red Hat Enterprise Linux
16 3 (0.84%) CentOS
17 2 (0.56%) Mac OS
17 2 (0.56%) Ubuntu
Processes & Methodologies
1 67 (18.77%) ITIL
2 42 (11.76%) Migration
3 17 (4.76%) Incident Management
4 16 (4.48%) Root Cause Analysis
5 15 (4.20%) Service Delivery
6 14 (3.92%) Continuous Improvement
6 14 (3.92%) Service Management
7 13 (3.64%) Change Management
7 13 (3.64%) Time Management
8 12 (3.36%) Data Migration
8 12 (3.36%) DevOps
9 10 (2.80%) Performance Tuning
9 10 (2.80%) Problem Management
10 9 (2.52%) Code Optimisation
11 8 (2.24%) Break/Fix
11 8 (2.24%) Continuous Delivery
11 8 (2.24%) High Availability
11 8 (2.24%) Network Management
12 7 (1.96%) Software Delivery
12 7 (1.96%) Virtual Environments
Programming Languages
1 32 (8.96%) SQL
2 19 (5.32%) PowerShell
3 12 (3.36%) Python
4 11 (3.08%) Java
5 9 (2.52%) Bash Shell
6 5 (1.40%) PHP
7 4 (1.12%) RPG
7 4 (1.12%) RPG IV
8 3 (0.84%) Perl
8 3 (0.84%) Shell Script
9 2 (0.56%) C#
10 1 (0.28%) JCL
10 1 (0.28%) PL/SQL
10 1 (0.28%) Ruby
10 1 (0.28%) VB
10 1 (0.28%) VBA
10 1 (0.28%) VBScript
Qualifications
1 57 (15.97%) Security Cleared
2 41 (11.48%) SC Cleared
3 22 (6.16%) Cisco Certification
4 20 (5.60%) DV Cleared
5 19 (5.32%) Microsoft Certification
6 15 (4.20%) CCNP
7 11 (3.08%) CCNA
8 9 (2.52%) MCSE
9 8 (2.24%) MCP
10 7 (1.96%) MCSA
11 6 (1.68%) Degree
12 4 (1.12%) DBS Check
12 4 (1.12%) HNC
12 4 (1.12%) HND
12 4 (1.12%) ITIL Foundation Certificate
13 3 (0.84%) MCTS
14 2 (0.56%) CCIP
14 2 (0.56%) Citrix Certification
14 2 (0.56%) MCITP
14 2 (0.56%) NCDA
Quality Assurance & Compliance
1 27 (7.56%) SLA
2 3 (0.84%) Sarbanes-Oxley
3 2 (0.56%) Data Quality
3 2 (0.56%) GDPR
3 2 (0.56%) PCI DSS
4 1 (0.28%) Disclosure Scotland
4 1 (0.28%) ISO/IEC 20000
System Software
1 140 (39.22%) Active Directory
2 38 (10.64%) VMware Infrastructure
3 17 (4.76%) Hyper-V
4 10 (2.80%) VMware ESXi
5 7 (1.96%) vSphere
6 6 (1.68%) Virtual Servers
7 5 (1.40%) vCloud
7 5 (1.40%) Virtual Machines
8 4 (1.12%) XenDesktop
9 3 (0.84%) Microsoft Virtual Server
9 3 (0.84%) Virtual Desktop
10 2 (0.56%) Corosync
10 2 (0.56%) ISA Server
10 2 (0.56%) Microsoft App-V
10 2 (0.56%) VMware Server
10 2 (0.56%) XenApp
10 2 (0.56%) XenServer
11 1 (0.28%) Apache Flume
11 1 (0.28%) Oracle RAC
11 1 (0.28%) Xen
Systems Management
1 24 (6.72%) SCCM
2 12 (3.36%) Puppet
3 11 (3.08%) Ansible
3 11 (3.08%) Opscode Chef
4 8 (2.24%) SCOM
5 7 (1.96%) WSUS
6 6 (1.68%) Tivoli Storage Manager
7 5 (1.40%) Unicenter
8 4 (1.12%) NetBackup
9 3 (0.84%) Backup Exec
9 3 (0.84%) Cisco CUCM
9 3 (0.84%) OpenView Configuration Management
10 2 (0.56%) AirWatch
10 2 (0.56%) EMC NetWorker
10 2 (0.56%) HP Data Protector
10 2 (0.56%) Microsoft Intune
10 2 (0.56%) Norton AntiVirus
10 2 (0.56%) Oracle Enterprise Manager
10 2 (0.56%) SCSM
10 2 (0.56%) Tivoli
Vendors
1 97 (27.17%) Microsoft
2 72 (20.17%) VMware
3 44 (12.32%) HP
4 43 (12.04%) Cisco
5 19 (5.32%) Oracle
6 18 (5.04%) Apple
7 14 (3.92%) Citrix
8 11 (3.08%) Dell
8 11 (3.08%) ServiceNow
9 9 (2.52%) IBM
10 8 (2.24%) Juniper
10 8 (2.24%) Red Hat
10 8 (2.24%) Remedy
11 7 (1.96%) F5
12 6 (1.68%) NetApp
12 6 (1.68%) Sophos
12 6 (1.68%) Symantec
13 5 (1.40%) Avaya
13 5 (1.40%) CA
13 5 (1.40%) CheckPoint
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