Period
to 27 May 2018

The median contractor rate for a Support Engineer was £210 per day in advertised job vacancies in the South East during the 6 months to 27 May 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
England > South East
6 months to
27 May 2018
Same period 2017 Same period 2016
Rank 102 104 56
Rank change year-on-year +2 -48 +27
Contract jobs requiring a Support Engineer 393 337 619
As % of all contract IT jobs advertised in the South East 2.35% 2.18% 3.43%
As % of the Job Titles category 2.49% 2.32% 3.61%
Number of daily rates quoted 218 170 350
South East median daily rate £210 £173 £275
Median daily rate % change year-on-year +21.56% -37.18% +5.77%
10th Percentile £120 £110 £137
90th Percentile £438 £419 £400
England median daily rate £210 £200 £265
% change year-on-year +5.00% -24.53% +17.78%
Number of hourly rates quoted 68 69 101
South East median hourly rate £17.50 £15.00 £16.00
Median hourly rate % change year-on-year +16.67% -6.25% -3.03%
10th Percentile £12.23 £12.00 £11.25
90th Percentile £29.18 £20.50 £45.50
England median hourly rate £17.35 £15.83 £15.77
% change year-on-year +9.64% +0.36% -4.44%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South East
Contract vacancies in the South East with a recognized job title 15,771 14,534 17,139
% of contract IT jobs with a recognized job title 94.30% 94.05% 95.07%
Number of daily rates quoted 9,290 8,380 10,421
South East median daily rate £425 £405 £400
Median daily rate % change year-on-year +4.87% +1.32% +6.67%
10th Percentile £256 £244 £228
90th Percentile £575 £551 £538
England median daily rate £450 £430 £425
% change year-on-year +4.65% +1.18% +6.25%
Number of hourly rates quoted 643 702 781
South East median hourly rate £18.00 £17.50 £19.00
Median hourly rate % change year-on-year +2.86% -7.89% +8.57%
10th Percentile £10.58 £10.50 £10.29
90th Percentile £50.20 £47.50 £50.00
England median hourly rate £18.51 £19.00 £19.50
% change year-on-year -2.61% -2.56% +11.43%

Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Support Engineer in the South East

Support Engineer
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in the South East.

Contractor daily rate trend for Support Engineer in the South East

Support Engineer
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Support Engineer in the South East over the 6 months to 27 May 2018.

Contractor daily rate histogram for Support Engineer in the South East

Support Engineer
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in the South East.

Contractor hourly rate trend for Support Engineer in the South East

Support Engineer
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Support Engineer in the South East over the 6 months to 27 May 2018.

Contractor hourly rate histogram for Support Engineer in the South East

Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the South East region over the 6 months to 27 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +11 222 £225 +15.38% 58
Berkshire +8 109 £210 -23.64% 30
Hampshire -11 76 £238 +63.79% 22
Oxfordshire +18 61 £250 +66.67% 15
Buckinghamshire +4 52 £235 +0.64% 13
Surrey -46 48 £181 +13.13% 15
West Sussex +2 15 £150 -24.05% 7
Kent +17 14 £144 -0.69% 2
East Sussex +7 13 £120 +9.09% 2
Middlesex +1 4 £275 +175.00%
Sussex -1 1 - -
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 27 May 2018, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region featuring Support Engineer in the job title.

1 253 (64.38%) Windows
2 150 (38.17%) Active Directory
3 106 (26.97%) Microsoft
4 95 (24.17%) Windows 10
5 82 (20.87%) Windows Server
6 75 (19.08%) Office 365
7 72 (18.32%) Microsoft Office
8 65 (16.54%) Security Cleared
9 60 (15.27%) Windows 7
10 53 (13.49%) Cisco
11 49 (12.47%) VMware
12 46 (11.70%) Windows Server 2012
13 44 (11.20%) SCCM
14 43 (10.94%) Migration
14 43 (10.94%) ITIL
15 42 (10.69%) Linux
15 42 (10.69%) SC Cleared
16 41 (10.43%) SQL
17 39 (9.92%) DNS
17 39 (9.92%) HP
18 36 (9.16%) Microsoft Azure
19 32 (8.14%) Problem-Solving
20 31 (7.89%) PowerShell
21 28 (7.12%) VMware Infrastructure
22 27 (6.87%) Apple
22 27 (6.87%) LAN
23 26 (6.62%) Firewall
24 25 (6.36%) MS Exchange
24 25 (6.36%) WAN
24 25 (6.36%) SLA

Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (6.36%) MS Exchange
2 16 (4.07%) SharePoint
3 12 (3.05%) IIS
4 7 (1.78%) Skype for Business
5 3 (0.76%) Apache
5 3 (0.76%) IBM Notes
6 2 (0.51%) Blackberry Enterprise Server
6 2 (0.51%) Exchange Server 2007
6 2 (0.51%) SharePoint Server
6 2 (0.51%) WebSphere
7 1 (0.25%) BizTalk Server
7 1 (0.25%) Confluence
7 1 (0.25%) Documentum
7 1 (0.25%) IBM Domino
7 1 (0.25%) IBM HTTP Server
7 1 (0.25%) JBoss
7 1 (0.25%) OpenStack
7 1 (0.25%) Oracle HTTP Server
7 1 (0.25%) Tomcat
7 1 (0.25%) WebLogic
Applications
1 72 (18.32%) Microsoft Office
2 8 (2.04%) Microsoft Excel
3 4 (1.02%) MS Visio
4 2 (0.51%) Microsoft PowerPoint
5 1 (0.25%) Mozilla Thunderbird
Business Applications
1 5 (1.27%) BusinessWare
1 5 (1.27%) Dynamics CRM
2 1 (0.25%) Oracle 11i
2 1 (0.25%) Sonata
Cloud Services
1 75 (19.08%) Office 365
2 36 (9.16%) Microsoft Azure
3 15 (3.82%) Amazon AWS
4 9 (2.29%) Akamai
5 6 (1.53%) IaaS
5 6 (1.53%) OneDrive
5 6 (1.53%) PaaS
6 4 (1.02%) Azure Data Factory
6 4 (1.02%) G Suite
7 3 (0.76%) Azure Active Directory
7 3 (0.76%) OpenShift
8 2 (0.51%) Cloud Computing
9 1 (0.25%) Mimecast
9 1 (0.25%) SaaS
Communications & Networking
1 39 (9.92%) DNS
2 27 (6.87%) LAN
3 26 (6.62%) Firewall
4 25 (6.36%) WAN
5 24 (6.11%) DHCP
6 20 (5.09%) VPN
7 19 (4.83%) TCP/IP
8 12 (3.05%) Skype
9 10 (2.54%) Wireless
10 9 (2.29%) Internet
10 9 (2.29%) Remote Desktop
11 6 (1.53%) Network Security
11 6 (1.53%) Wireshark
12 5 (1.27%) BGP
12 5 (1.27%) Cisco ISE
12 5 (1.27%) OSPF
12 5 (1.27%) SAN
12 5 (1.27%) VLAN
12 5 (1.27%) VoIP
13 4 (1.02%) Wi-Fi
Database & Business Intelligence
1 16 (4.07%) SQL Server
2 10 (2.54%) Amazon RDS
3 8 (2.04%) Relational Database
4 7 (1.78%) MongoDB
5 5 (1.27%) Big Data
5 5 (1.27%) RDBMS
5 5 (1.27%) SQL Server 2008
6 4 (1.02%) Cosmos DB
6 4 (1.02%) Data Lake
6 4 (1.02%) Hadoop
6 4 (1.02%) HDInsight
7 3 (0.76%) Apache Cassandra
7 3 (0.76%) Oracle Database
8 2 (0.51%) Azure SQL Database
8 2 (0.51%) Oracle Database 12c
8 2 (0.51%) SQL Server 2012
9 1 (0.25%) DB2
9 1 (0.25%) MySQL
9 1 (0.25%) NoSQL
9 1 (0.25%) PowerCenter
Development Applications
1 10 (2.54%) JIRA
2 5 (1.27%) Jenkins
3 4 (1.02%) Selenium
3 4 (1.02%) SpecFlow
4 3 (0.76%) Visual Studio
5 2 (0.51%) Git (software)
5 2 (0.51%) SonarQube
5 2 (0.51%) Sonatype Nexus
6 1 (0.25%) Artifactory
6 1 (0.25%) Hudson
6 1 (0.25%) Oracle Forms
6 1 (0.25%) Subversion
General
1 21 (5.34%) Telecoms
2 19 (4.83%) Finance
3 9 (2.29%) Retail
4 5 (1.27%) Banking
4 5 (1.27%) Mandarin Language
4 5 (1.27%) Manufacturing
5 3 (0.76%) Electronics
5 3 (0.76%) Marketing
5 3 (0.76%) Publishing
6 2 (0.51%) Advertising
6 2 (0.51%) Pharmaceutical
7 1 (0.25%) Front Office
7 1 (0.25%) Legal
7 1 (0.25%) Spanish Language
Libraries, Frameworks & Software Standards
1 11 (2.80%) Web Services
2 9 (2.29%) .NET
3 8 (2.04%) jQuery
4 7 (1.78%) .NET Framework
4 7 (1.78%) ASP.NET
4 7 (1.78%) Entity Framework
4 7 (1.78%) LINQ
4 7 (1.78%) XML
5 6 (1.53%) Twitter Bootstrap
6 5 (1.27%) ASP.NET MVC 5
6 5 (1.27%) ASP.NET Web Forms
6 5 (1.27%) SOAP
7 4 (1.02%) CSS
7 4 (1.02%) RESTful
8 3 (0.76%) AngularJS
8 3 (0.76%) Node.js
9 2 (0.51%) Ajax
9 2 (0.51%) Memcached
9 2 (0.51%) RabbitMQ
9 2 (0.51%) XSLT
Miscellaneous
1 19 (4.83%) Data Centre
2 16 (4.07%) Self-Motivation
3 14 (3.56%) Analytical Skills
4 13 (3.31%) Driving Licence
5 11 (2.80%) Smartphone
6 9 (2.29%) iPhone
7 8 (2.04%) Computer Science
7 8 (2.04%) iPad
7 8 (2.04%) NHS
7 8 (2.04%) Video Conferencing
8 7 (1.78%) Management Information System
9 6 (1.53%) Fat Client
9 6 (1.53%) Thin Client
10 5 (1.27%) PKI
11 4 (1.02%) Blog
11 4 (1.02%) Chip and PIN
11 4 (1.02%) Clustering
12 3 (0.76%) Blackberry
12 3 (0.76%) Video on Demand
13 2 (0.51%) Social Media
Operating Systems
1 253 (64.38%) Windows
2 95 (24.17%) Windows 10
3 82 (20.87%) Windows Server
4 60 (15.27%) Windows 7
5 46 (11.70%) Windows Server 2012
6 42 (10.69%) Linux
7 25 (6.36%) Windows 8
8 22 (5.60%) Windows Server 2008
9 18 (4.58%) Apple iOS
10 17 (4.33%) Windows XP
11 9 (2.29%) Mac OS
11 9 (2.29%) Unix
12 6 (1.53%) AIX
12 6 (1.53%) Android
13 3 (0.76%) Mac OS X
13 3 (0.76%) Red Hat Enterprise Linux
13 3 (0.76%) Windows Server 2003
14 2 (0.51%) Solaris
14 2 (0.51%) Windows Mobile
14 2 (0.51%) Windows NT
Processes & Methodologies
1 43 (10.94%) ITIL
1 43 (10.94%) Migration
2 32 (8.14%) Problem-Solving
3 22 (5.60%) Proactive Monitoring
4 17 (4.33%) Service Management
5 16 (4.07%) Incident Management
5 16 (4.07%) Time Management
6 15 (3.82%) DevOps
7 14 (3.56%) Change Management
8 13 (3.31%) Mobile Device Management
8 13 (3.31%) Problem Management
8 13 (3.31%) Service Delivery
9 12 (3.05%) Project Management
10 11 (2.80%) Agile Software Development
11 10 (2.54%) Break/Fix
12 9 (2.29%) Data Protection
13 8 (2.04%) ITSM
14 7 (1.78%) Continuous Improvement
14 7 (1.78%) E-Commerce
14 7 (1.78%) Virtual Environments
Programming Languages
1 41 (10.43%) SQL
2 31 (7.89%) PowerShell
3 19 (4.83%) Java
4 16 (4.07%) C#
5 10 (2.54%) Python
6 9 (2.29%) JavaScript
7 6 (1.53%) Shell Script
8 5 (1.27%) R
8 5 (1.27%) Scala
9 4 (1.02%) Bash Shell
9 4 (1.02%) C
9 4 (1.02%) VB
10 2 (0.51%) C++
10 2 (0.51%) Perl
10 2 (0.51%) T-SQL
11 1 (0.25%) Assembly Language
11 1 (0.25%) COBOL
11 1 (0.25%) PL/1
11 1 (0.25%) PL/SQL
11 1 (0.25%) VBScript
Qualifications
1 65 (16.54%) Security Cleared
2 42 (10.69%) SC Cleared
3 25 (6.36%) DV Cleared
4 16 (4.07%) Degree
5 13 (3.31%) Cisco Certification
6 11 (2.80%) Microsoft Certification
7 10 (2.54%) CCNP
8 7 (1.78%) CCNA
9 6 (1.53%) MCSA
10 5 (1.27%) A+ Certification
11 3 (0.76%) Computer Science Degree
11 3 (0.76%) MCSE
12 2 (0.51%) BPSS Clearance
12 2 (0.51%) CCIE
12 2 (0.51%) DBS Check
12 2 (0.51%) JNCIA
12 2 (0.51%) MCITP
12 2 (0.51%) MCP
12 2 (0.51%) VMware Certified Professional (VCP)
13 1 (0.25%) MCDST
Quality Assurance & Compliance
1 25 (6.36%) SLA
2 6 (1.53%) GDPR
3 2 (0.51%) ISO/IEC 27001
4 1 (0.25%) PCI DSS
4 1 (0.25%) Sarbanes-Oxley
System Software
1 150 (38.17%) Active Directory
2 28 (7.12%) VMware Infrastructure
3 16 (4.07%) Hyper-V
4 7 (1.78%) VMware ESXi
4 7 (1.78%) vSphere
5 6 (1.53%) Microsoft App-V
6 5 (1.27%) Virtual Machines
6 5 (1.27%) XenApp
7 4 (1.02%) BitLocker
7 4 (1.02%) Docker
7 4 (1.02%) Virtual Desktop
8 3 (0.76%) Virtual Servers
8 3 (0.76%) VMware Server
9 2 (0.51%) Citrix Presentation Server
9 2 (0.51%) Corosync
9 2 (0.51%) Forefront TMG
9 2 (0.51%) UAG
9 2 (0.51%) VirtualBox
9 2 (0.51%) XenDesktop
9 2 (0.51%) XenServer
Systems Management
1 44 (11.20%) SCCM
2 10 (2.54%) SCOM
3 9 (2.29%) Microsoft Intune
4 7 (1.78%) Puppet
5 6 (1.53%) Backup Exec
6 5 (1.27%) AirWatch
6 5 (1.27%) Ansible
6 5 (1.27%) HP ALM
6 5 (1.27%) vCenter Server
7 4 (1.02%) Norton AntiVirus
7 4 (1.02%) Single Sign-On
7 4 (1.02%) Terraform
8 3 (0.76%) NetBackup
8 3 (0.76%) SCVMM
8 3 (0.76%) Systems Management Server (SMS)
9 2 (0.51%) Oracle Enterprise Manager
9 2 (0.51%) Pacemaker
9 2 (0.51%) SCSM
10 1 (0.25%) ThinApp
10 1 (0.25%) vRealize
Vendors
1 106 (26.97%) Microsoft
2 53 (13.49%) Cisco
3 49 (12.47%) VMware
4 39 (9.92%) HP
5 27 (6.87%) Apple
6 17 (4.33%) Oracle
7 13 (3.31%) Citrix
8 12 (3.05%) Splunk
9 11 (2.80%) Veeam
10 10 (2.54%) McAfee
11 9 (2.29%) New Relic
12 8 (2.04%) Huawei
12 8 (2.04%) ServiceNow
12 8 (2.04%) SolarWinds
13 7 (1.78%) Dell
14 6 (1.53%) Symantec
15 5 (1.27%) Ab Initio
15 5 (1.27%) EMC
15 5 (1.27%) Remedy
15 5 (1.27%) Vitria