Period
to 21 November 2017

The median contractor rate for a Support Engineer was £213 per day in advertised job vacancies in the South East during the 6 months to 21 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
England > South East
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 91 79 69
Rank change year-on-year -12 -10 -8
Contract jobs requiring a Support Engineer 413 438 542
As % of all contract IT jobs advertised in the South East 2.45% 2.63% 2.81%
As % of the Job Titles category 2.60% 2.80% 2.96%
Number of daily rates quoted 266 261 243
South East median daily rate £213 £275 £225
Median daily rate % change year-on-year -22.73% +22.22% -13.46%
10th Percentile £111 £128 £126
90th Percentile £438 £388 £393
England median daily rate £200 £240 £215
% change year-on-year -16.67% +11.63% -4.44%
Number of hourly rates quoted 65 58 123
South East median hourly rate £14.12 £13.13 £16.00
Median hourly rate % change year-on-year +7.58% -17.97% -
10th Percentile £11.25 £11.18 £11.55
90th Percentile £20.90 £23.30 £29.69
England median hourly rate £16.47 £15.08 £15.77
% change year-on-year +9.22% -4.41% +5.13%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South East
Contract vacancies in the South East with a recognized job title 15904 15621 18300
% of contract IT jobs with a recognized job title 94.50% 93.95% 94.94%
Number of daily rates quoted 9440 9298 10742
South East median daily rate £415 £400 £388
Median daily rate % change year-on-year +3.75% +3.23% +6.90%
10th Percentile £238 £225 £230
90th Percentile £575 £550 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 646 772 917
South East median hourly rate £18.00 £19.61 £18.50
Median hourly rate % change year-on-year -8.21% +6.00% +15.63%
10th Percentile £10.75 £10.25 £10.25
90th Percentile £48.75 £48.75 £47.50
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Support Engineer in the South East

Support Engineer
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in the South East.

Contractor daily rate trend for Support Engineer in the South East

Support Engineer
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Support Engineer in the South East over the 6 months to 21 November 2017.

Contractor daily rate histogram for Support Engineer in the South East

Support Engineer
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in the South East.

Contractor hourly rate trend for Support Engineer in the South East

Support Engineer
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Support Engineer in the South East over the 6 months to 21 November 2017.

Contractor hourly rate histogram for Support Engineer in the South East

Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the South East region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -36 173 £193 -30.00% 29
Hampshire +24 101 £240 -18.37% 20
Surrey -3 95 £220 +25.71% 16
Berkshire -44 88 £255 -7.27% 12
Buckinghamshire +15 54 £155 -11.57% 4
Oxfordshire +6 31 £160 -40.19% 13
West Sussex -13 22 £275 -25.68% 2
Kent -6 15 £200 +12.27% 5
East Sussex 0 7 £125 -37.50% 3
Middlesex +9 3 £275 +71.88%
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 21 November 2017, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Support Engineer in the job title.

1 270 (65.38%) Windows
2 178 (43.10%) Active Directory
3 131 (31.72%) Microsoft
4 102 (24.70%) Windows 7
5 97 (23.49%) Windows 10
6 95 (23.00%) Windows Server
7 85 (20.58%) VMware
8 80 (19.37%) ITIL
9 76 (18.40%) Office 365
10 68 (16.46%) Microsoft Office
11 62 (15.01%) Cisco
12 60 (14.53%) Windows Server 2008
13 56 (13.56%) Windows Server 2012
14 51 (12.35%) Security Cleared
14 51 (12.35%) LAN
15 49 (11.86%) WAN
16 46 (11.14%) Linux
17 45 (10.90%) MS Exchange
18 44 (10.65%) VMware Infrastructure
18 44 (10.65%) SCCM
19 43 (10.41%) Migration
20 42 (10.17%) TCP/IP
21 39 (9.44%) SC Cleared
21 39 (9.44%) Firewall
21 39 (9.44%) DNS
21 39 (9.44%) Citrix
22 34 (8.23%) Windows 8
23 32 (7.75%) VPN
24 31 (7.51%) SLA
25 30 (7.26%) Telecoms

Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (10.90%) MS Exchange
2 21 (5.08%) SharePoint
3 20 (4.84%) Exchange Server 2010
4 15 (3.63%) Skype for Business
5 12 (2.91%) OpenStack
6 11 (2.66%) PowerExchange
7 7 (1.69%) IIS
8 6 (1.45%) Exchange Server 2013
9 4 (0.97%) Exchange Server 2007
10 3 (0.73%) Apache Spark
10 3 (0.73%) Drupal
10 3 (0.73%) Exchange Server 2003
11 2 (0.48%) Apache
11 2 (0.48%) Blackberry Enterprise Server
11 2 (0.48%) IBM HTTP Server
11 2 (0.48%) IBM Notes
11 2 (0.48%) WebSphere
12 1 (0.24%) JBoss
12 1 (0.24%) SharePoint 2013
12 1 (0.24%) Tomcat
Applications
1 68 (16.46%) Microsoft Office
2 9 (2.18%) MS Visio
3 6 (1.45%) Microsoft Excel
4 4 (0.97%) Microsoft PowerPoint
Business Applications
1 6 (1.45%) Eikon
2 4 (0.97%) Adobe Campaign
2 4 (0.97%) SAP Hybris
3 1 (0.24%) BusinessWorks
3 1 (0.24%) NetSuite
Cloud Services
1 76 (18.40%) Office 365
2 29 (7.02%) Microsoft Azure
3 21 (5.08%) Amazon AWS
4 10 (2.42%) IaaS
5 8 (1.94%) Azure Active Directory
6 6 (1.45%) Cloud Computing
6 6 (1.45%) GitHub
7 3 (0.73%) Mimecast
7 3 (0.73%) OneDrive
7 3 (0.73%) OpenShift
8 1 (0.24%) G Suite
8 1 (0.24%) SaaS
Communications & Networking
1 51 (12.35%) LAN
2 49 (11.86%) WAN
3 42 (10.17%) TCP/IP
4 39 (9.44%) DNS
4 39 (9.44%) Firewall
5 32 (7.75%) VPN
6 28 (6.78%) DHCP
7 17 (4.12%) SAN
8 12 (2.91%) Skype
9 9 (2.18%) Internet
9 9 (2.18%) VoIP
10 8 (1.94%) Remote Desktop
11 7 (1.69%) Wi-Fi
11 7 (1.69%) Wireless
12 6 (1.45%) Cisco ISE
12 6 (1.45%) VLAN
13 4 (0.97%) ADSL
13 4 (0.97%) Cisco ASA
13 4 (0.97%) SMS
13 4 (0.97%) Wireshark
Database & Business Intelligence
1 20 (4.84%) SQL Server
2 11 (2.66%) Data Warehouse
2 11 (2.66%) PowerCenter
3 4 (0.97%) DB2
3 4 (0.97%) MySQL
3 4 (0.97%) SQL Server 2008
4 3 (0.73%) Apache Hive
4 3 (0.73%) Hadoop
4 3 (0.73%) HBase
4 3 (0.73%) IBM BigInsights
4 3 (0.73%) Kalido
4 3 (0.73%) PostgreSQL
4 3 (0.73%) Sqoop
5 2 (0.48%) Azure SQL Database
5 2 (0.48%) Big Data
5 2 (0.48%) SQL Server 2005
5 2 (0.48%) SQL Server 2012
6 1 (0.24%) Oracle Database
6 1 (0.24%) Oracle Database 11g
6 1 (0.24%) Oracle Database 12c
Development Applications
1 7 (1.69%) Jenkins
2 2 (0.48%) Team Foundation Server
3 1 (0.24%) Git (software)
3 1 (0.24%) GitLab
3 1 (0.24%) JIRA
3 1 (0.24%) MSI
3 1 (0.24%) Subversion
3 1 (0.24%) Visual Studio
General
1 30 (7.26%) Telecoms
2 18 (4.36%) Finance
3 13 (3.15%) Manufacturing
4 11 (2.66%) Marketing
5 9 (2.18%) Banking
6 6 (1.45%) Back Office
7 5 (1.21%) Publishing
8 4 (0.97%) Military
9 3 (0.73%) Advertising
10 2 (0.48%) Electronics
10 2 (0.48%) Retail
11 1 (0.24%) Automotive
11 1 (0.24%) Billing
11 1 (0.24%) French Language
11 1 (0.24%) Retail Banking
Libraries, Frameworks & Software Standards
1 11 (2.66%) REST
2 8 (1.94%) HTML
3 7 (1.69%) X-Windows
4 3 (0.73%) Kafka
5 2 (0.48%) .NET
6 1 (0.24%) 802.1X
6 1 (0.24%) CSS
6 1 (0.24%) LAMP
6 1 (0.24%) LAPP Stack
6 1 (0.24%) Oracle GoldenGate
6 1 (0.24%) Ruby on Rails
6 1 (0.24%) SOAP
6 1 (0.24%) XML
Miscellaneous
1 18 (4.36%) Analytical Skills
2 16 (3.87%) Data Centre
3 10 (2.42%) Driving Licence
4 9 (2.18%) Blackberry
4 9 (2.18%) Hybrid Cloud
5 7 (1.69%) iPad
5 7 (1.69%) Smartphone
6 6 (1.45%) AS400
6 6 (1.45%) Video Conferencing
7 5 (1.21%) iPhone
7 5 (1.21%) NHS
7 5 (1.21%) Public Cloud
8 4 (0.97%) Clustering
8 4 (0.97%) EPoS
8 4 (0.97%) PKI
8 4 (0.97%) Replication
9 2 (0.48%) CMDB
9 2 (0.48%) Fat Client
9 2 (0.48%) PDA
9 2 (0.48%) Thin Client
Operating Systems
1 270 (65.38%) Windows
2 102 (24.70%) Windows 7
3 97 (23.49%) Windows 10
4 95 (23.00%) Windows Server
5 60 (14.53%) Windows Server 2008
6 56 (13.56%) Windows Server 2012
7 46 (11.14%) Linux
8 34 (8.23%) Windows 8
9 23 (5.57%) Windows XP
10 20 (4.84%) Windows Server 2003
11 17 (4.12%) Android
12 16 (3.87%) Unix
13 9 (2.18%) Apple iOS
14 5 (1.21%) Red Hat Enterprise Linux
15 4 (0.97%) Solaris
15 4 (0.97%) Windows Vista
16 3 (0.73%) Mac OS
16 3 (0.73%) Mac OS X
16 3 (0.73%) Ubuntu
16 3 (0.73%) Windows Phone
Processes & Methodologies
1 80 (19.37%) ITIL
2 43 (10.41%) Migration
3 23 (5.57%) Root Cause Analysis
4 22 (5.33%) Continuous Improvement
5 17 (4.12%) Performance Tuning
5 17 (4.12%) Service Delivery
6 16 (3.87%) Code Optimisation
6 16 (3.87%) Runbook
6 16 (3.87%) Time Management
7 15 (3.63%) DevOps
7 15 (3.63%) Network Management
8 13 (3.15%) Incident Management
8 13 (3.15%) Load Balancing
9 12 (2.91%) Data Integration
10 11 (2.66%) ETL
10 11 (2.66%) Microservices
11 10 (2.42%) Patch Management
12 9 (2.18%) Break/Fix
12 9 (2.18%) Proactive Monitoring
12 9 (2.18%) Virtual Environments
Programming Languages
1 29 (7.02%) SQL
2 12 (2.91%) PowerShell
3 6 (1.45%) Bash Shell
3 6 (1.45%) Shell Script
4 4 (0.97%) Java
4 4 (0.97%) Perl
4 4 (0.97%) RPG
4 4 (0.97%) RPG IV
5 3 (0.73%) C
5 3 (0.73%) PHP
5 3 (0.73%) Python
6 2 (0.48%) PL/SQL
7 1 (0.24%) Bourne shell
7 1 (0.24%) C++
7 1 (0.24%) Korn
7 1 (0.24%) Ruby
Qualifications
1 51 (12.35%) Security Cleared
2 39 (9.44%) SC Cleared
3 27 (6.54%) Microsoft Certification
4 20 (4.84%) Cisco Certification
5 14 (3.39%) CCNA
6 13 (3.15%) DV Cleared
7 9 (2.18%) MCP
8 8 (1.94%) MCSA
9 7 (1.69%) MCSE
10 6 (1.45%) CCNP
10 6 (1.45%) DBS Check
10 6 (1.45%) Degree
11 3 (0.73%) A+ Certification
11 3 (0.73%) CCA
11 3 (0.73%) Citrix Certification
11 3 (0.73%) VMware Certified Professional (VCP)
12 2 (0.48%) ACSA
12 2 (0.48%) CCIE
12 2 (0.48%) HNC
12 2 (0.48%) HND
Quality Assurance & Compliance
1 31 (7.51%) SLA
2 2 (0.48%) ISO/IEC 27001
3 1 (0.24%) HIPAA
3 1 (0.24%) QA
System Software
1 178 (43.10%) Active Directory
2 44 (10.65%) VMware Infrastructure
3 17 (4.12%) Hyper-V
3 17 (4.12%) vSphere
4 14 (3.39%) Virtual Machines
5 9 (2.18%) VMware ESXi
6 8 (1.94%) Microsoft App-V
7 6 (1.45%) Docker
8 5 (1.21%) Virtual Servers
8 5 (1.21%) XenApp
9 4 (0.97%) BitLocker
9 4 (0.97%) VMware Server
9 4 (0.97%) XenServer
10 3 (0.73%) Apache Flume
10 3 (0.73%) HDFS
11 2 (0.48%) Terminal Services
11 2 (0.48%) Virtual Desktop
11 2 (0.48%) VMware NSX
11 2 (0.48%) VMware Workstation
11 2 (0.48%) XenDesktop
Systems Management
1 44 (10.65%) SCCM
2 13 (3.15%) SCOM
3 9 (2.18%) NetBackup
4 8 (1.94%) Puppet
4 8 (1.94%) SCSM
4 8 (1.94%) WSUS
5 6 (1.45%) AirWatch
6 4 (0.97%) SCVMM
7 3 (0.73%) Ansible
7 3 (0.73%) Hadoop YARN
7 3 (0.73%) Symantec Enterprise Vault
8 2 (0.48%) Ambari
8 2 (0.48%) Backup Exec
8 2 (0.48%) Cisco CUCM
8 2 (0.48%) Microsoft Clustering
8 2 (0.48%) MOM
8 2 (0.48%) Opscode Chef
8 2 (0.48%) PowerCLI
8 2 (0.48%) Systems Management Server (SMS)
8 2 (0.48%) vCenter Server
Vendors
1 131 (31.72%) Microsoft
2 85 (20.58%) VMware
3 62 (15.01%) Cisco
4 39 (9.44%) Citrix
5 28 (6.78%) HP
6 19 (4.60%) Apple
7 12 (2.91%) SolarWinds
8 11 (2.66%) Dell
8 11 (2.66%) Informatica
9 9 (2.18%) F5
9 9 (2.18%) IBM
9 9 (2.18%) SAP
9 9 (2.18%) ServiceNow
10 8 (1.94%) Veeam
11 7 (1.69%) Juniper
11 7 (1.69%) NetApp
11 7 (1.69%) Red Hat
12 6 (1.45%) Bloomberg
12 6 (1.45%) FactSet
12 6 (1.45%) Oracle