Customer Service Contracts in Lanarkshire

Customer Service
Scotland > Lanarkshire

The table below provides summary statistics for contract job vacancies advertised in Lanarkshire requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 7 - -
Rank change year-on-year - - -
Contract jobs citing Customer Service 1 0 0
As % of all contract jobs advertised in Lanarkshire 7.69% - -
As % of the Processes & Methodologies category 8.33% - -
Number of daily rates quoted 1 0 0
Median daily rate (50th Percentile) £130 - -
Scotland median daily rate £205 £340 £250
% change year-on-year -39.71% +36.00% +20.48%

All Process and Methodology Skills
Lanarkshire

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Lanarkshire.

Contract vacancies with a requirement for process or methodology skills 12 19 25
As % of all contract IT jobs advertised in Lanarkshire 92.31% 95.00% 89.29%
Number of daily rates quoted 9 13 20
10th Percentile £326 £370 £158
25th Percentile £488 £400 £348
Median daily rate (50th Percentile) £525 £460 £469
Median % change year-on-year +14.13% -1.87% +19.05%
75th Percentile £563 £500 £509
90th Percentile - £593 £569
Scotland median daily rate £463 £475 £475
% change year-on-year -2.63% - +2.15%

Customer Service
Job Vacancy Trend in Lanarkshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in Lanarkshire.

Job vacancy trend for Customer Service in Lanarkshire

Customer Service
Contractor Daily Rate Trend in Lanarkshire

3-month moving average daily rate quoted in jobs citing Customer Service in Lanarkshire.

Daily rate trend for Customer Service in Lanarkshire

Customer Service
Contractor Hourly Rate Trend in Lanarkshire

3-month moving average hourly rates quoted in jobs citing Customer Service in Lanarkshire.

Hourly rate trend for Customer Service in Lanarkshire

Customer Service
Co-occurring Skills and Capabilities in Lanarkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Public Sector
Job Titles
1 1 (100.00%) Analyst
1 1 (100.00%) IT Analyst
1 1 (100.00%) Service Analyst
1 1 (100.00%) Service Desk Analyst
Processes & Methodologies
1 1 (100.00%) Incident Management
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
System Software
1 1 (100.00%) Active Directory