Customer Experience Contracts in Lancashire

Customer Experience (CX)
North West > Lancashire

The following table provides summary statistics for contract job vacancies advertised in Lancashire with a requirement for Customer Experience skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Experience over the 6 months to 3 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 26 35 -
Rank change year-on-year +9 - -
Contract jobs citing Customer Experience 4 2 0
As % of all contract jobs advertised in Lancashire 2.05% 0.84% -
As % of the Processes & Methodologies category 2.58% 0.97% -
Number of daily rates quoted 4 1 0
10th Percentile - - -
25th Percentile £450 - -
Median daily rate (50th Percentile) £500 £1,000 -
Median % change year-on-year -50.00% - -
75th Percentile £563 - -
90th Percentile £585 - -
North West median daily rate £500 £538 £525
% change year-on-year -6.98% +2.38% +6.87%

All Process and Methodology Skills
Lancashire

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Lancashire with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 155 207 234
As % of all contract IT jobs advertised in Lancashire 79.49% 86.97% 91.76%
Number of daily rates quoted 75 114 152
10th Percentile £313 £313 £230
25th Percentile £413 £413 £372
Median daily rate (50th Percentile) £538 £525 £475
Median % change year-on-year +2.38% +10.53% +18.75%
75th Percentile £650 £625 £578
90th Percentile £746 £700 £710
North West median daily rate £500 £500 £475
% change year-on-year - +5.26% +11.76%
Number of hourly rates quoted 52 42 45
10th Percentile - £24.14 £14.23
25th Percentile £16.06 £29.30 £16.87
Median hourly rate £22.39 £42.50 £36.75
Median % change year-on-year -47.32% +15.65% +26.72%
75th Percentile £45.96 £50.07 £44.03
90th Percentile £47.82 £53.43 £61.13
North West median hourly rate £22.11 £36.00 £21.00
% change year-on-year -38.58% +71.43% +15.93%

Customer Experience
Job Vacancy Trend in Lancashire

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Lancashire.

Job vacancy trend for Customer Experience in Lancashire

Customer Experience
Contractor Daily Rate Trend in Lancashire

3-month moving average daily rate quoted in jobs citing Customer Experience in Lancashire.

Daily rate trend for Customer Experience in Lancashire

Customer Experience
Contractor Hourly Rate Trend in Lancashire

3-month moving average hourly rates quoted in jobs citing Customer Experience in Lancashire.

Hourly rate trend for Customer Experience in Lancashire

Customer Experience
Co-occurring Skills and Capabilities in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (25.00%) Salesforce CRM
Cloud Services
1 1 (25.00%) Oracle CX
General
1 3 (75.00%) Local Government
1 3 (75.00%) Public Sector
2 1 (25.00%) Retail
2 1 (25.00%) Social Skills
Job Titles
1 3 (75.00%) Consultant
1 3 (75.00%) Data Consultant
1 3 (75.00%) Data Engineer
2 1 (25.00%) Project Manager
2 1 (25.00%) Salesforce Project Manager
2 1 (25.00%) Senior
2 1 (25.00%) Senior Manager
2 1 (25.00%) Senior Project Manager
Processes & Methodologies
1 4 (100.00%) Data Migration
1 4 (100.00%) Migration
2 3 (75.00%) Data Analysis
2 3 (75.00%) Data Cleansing
2 3 (75.00%) Data Transformation
2 3 (75.00%) Housing Management
3 1 (25.00%) CRM
3 1 (25.00%) Logistics
Quality Assurance & Compliance
1 1 (25.00%) GDPR
Vendors
1 1 (25.00%) Oracle
1 1 (25.00%) Salesforce