Period
to 20 January 2019

The following table provides summary statistics for contract job vacancies advertised in Leeds with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 20 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
6 months to
20 Jan 2019
Same period 2018 Same period 2017
Rank 118 101 108
Rank change year-on-year -17 +7 +6
Contract jobs citing SLA 20 32 32
As % of all contract IT jobs advertised in Leeds 0.86% 1.46% 1.34%
As % of the Quality Assurance & Compliance category 8.33% 11.51% 14.68%
Number of daily rates quoted 13 23 16
Leeds median daily rate £165 £100 £250
Median daily rate % change year-on-year +65.00% -60.00% -18.37%
10th Percentile £105 £100 £90
90th Percentile £300 £550 £500
West Yorkshire median daily rate £165 £118 £269
% change year-on-year +40.43% -56.28% +11.40%
Number of hourly rates quoted 1 6 5
Leeds median hourly rate £10.30 £16.00 £12.25
Median hourly rate % change year-on-year -35.66% +30.61% +3.46%
10th Percentile £9.80 £15.00 £12.13
90th Percentile £10.79 £19.75 £12.38
West Yorkshire median hourly rate £11.50 £16.50 £14.50
% change year-on-year -30.30% +13.79% +20.83%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Leeds with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Leeds
Contract vacancies with a requirement for quality assurance or compliance skills 240 278 218
As % of all contract IT jobs advertised in Leeds 10.34% 12.64% 9.10%
Number of daily rates quoted 156 185 145
Leeds median daily rate £414 £425 £425
Median daily rate % change year-on-year -2.65% - +1.19%
10th Percentile £219 £250 £239
90th Percentile £556 £558 £600
West Yorkshire median daily rate £400 £407 £400
% change year-on-year -1.60% +1.63% -
Number of hourly rates quoted 20 11 5
Leeds median hourly rate £20.25 £20.00 £12.25
Median hourly rate % change year-on-year +1.23% +63.27% -12.00%
10th Percentile £13.10 £15.00 £12.13
90th Percentile £25.15 £22.61 £12.38
West Yorkshire median hourly rate £20.24 £18.00 £14.50
% change year-on-year +12.42% +24.14% +10.18%

SLA
Job Vacancy Trend in Leeds

Job postings citing SLA as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for SLA in Leeds

SLA
Contractor Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Leeds.

Contractor daily rate trend for SLA in Leeds

SLA
Contractor Daily Rate Histogram in Leeds

The daily rate distribution of IT jobs citing SLA in Leeds over the 6 months to 20 January 2019.

Contractor daily rate histogram for SLA in Leeds

SLA
Contractor Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Leeds.

Contractor hourly rate trend for SLA in Leeds

For the 6 months to 20 January 2019, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Leeds region with a requirement for SLA.

1 10 (50.00%) Windows
2 7 (35.00%) Microsoft Office
2 7 (35.00%) Service Delivery
2 7 (35.00%) Problem-Solving
3 6 (30.00%) Windows 7
3 6 (30.00%) ServiceNow
3 6 (30.00%) ITIL
4 4 (20.00%) SQL
4 4 (20.00%) Microsoft Excel
4 4 (20.00%) Microsoft
4 4 (20.00%) Office 365
4 4 (20.00%) ITIL V3
4 4 (20.00%) Windows 10
4 4 (20.00%) Windows Server
5 3 (15.00%) DBS Check
5 3 (15.00%) Break/Fix
5 3 (15.00%) Network Management
5 3 (15.00%) Windows Server 2012
5 3 (15.00%) Windows Server 2008
5 3 (15.00%) MCDST
5 3 (15.00%) Incident Management
5 3 (15.00%) SCCM
5 3 (15.00%) Active Directory
5 3 (15.00%) Microsoft Certification
5 3 (15.00%) Cisco
5 3 (15.00%) Management Information System
5 3 (15.00%) Stakeholder Management
6 2 (10.00%) Logistics
6 2 (10.00%) Microsoft PowerPoint
6 2 (10.00%) e-Learning

SLA
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) Confluence
1 1 (5.00%) MS Exchange
1 1 (5.00%) SharePoint
Applications
1 7 (35.00%) Microsoft Office
2 4 (20.00%) Microsoft Excel
3 2 (10.00%) Microsoft PowerPoint
4 1 (5.00%) MS Visio
Cloud Services
1 4 (20.00%) Office 365
2 1 (5.00%) Amazon AWS
2 1 (5.00%) Microsoft Azure
2 1 (5.00%) SaaS
Communications & Networking
1 1 (5.00%) LAN
1 1 (5.00%) TCP/IP
1 1 (5.00%) WAN
Database & Business Intelligence
1 1 (5.00%) SQL Server
Development Applications
1 1 (5.00%) JIRA
General
1 2 (10.00%) Electronics
1 2 (10.00%) Telecoms
2 1 (5.00%) Finance
2 1 (5.00%) Legal
Job Titles
1 5 (25.00%) Support Engineer
2 3 (15.00%) 2nd Line Support
2 3 (15.00%) Analyst
2 3 (15.00%) Customer Engineer
2 3 (15.00%) Customer Support Engineer
2 3 (15.00%) Incident Manager
2 3 (15.00%) IT Engineer
2 3 (15.00%) IT Support
2 3 (15.00%) Server Engineer
2 3 (15.00%) Server Support
3 2 (10.00%) 2nd Line Technical Support
3 2 (10.00%) IT Support Engineer
3 2 (10.00%) Technical Support
3 2 (10.00%) Windows Engineer
4 1 (5.00%) 1st Line Support
4 1 (5.00%) Data Analyst
4 1 (5.00%) Field Engineer
4 1 (5.00%) Field Service Engineer
4 1 (5.00%) Service Analyst
4 1 (5.00%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 1 (5.00%) HTML
Miscellaneous
1 3 (15.00%) Management Information System
2 2 (10.00%) e-Learning
3 1 (5.00%) Analytical Skills
3 1 (5.00%) Data Centre
3 1 (5.00%) Self-Motivation
Operating Systems
1 10 (50.00%) Windows
2 6 (30.00%) Windows 7
3 4 (20.00%) Windows 10
3 4 (20.00%) Windows Server
4 3 (15.00%) Windows Server 2008
4 3 (15.00%) Windows Server 2012
5 2 (10.00%) Apple iOS
5 2 (10.00%) Mac OS
6 1 (5.00%) Linux
6 1 (5.00%) Red Hat Enterprise Linux
6 1 (5.00%) Unix
6 1 (5.00%) Windows XP
Processes & Methodologies
1 7 (35.00%) Problem-Solving
1 7 (35.00%) Service Delivery
2 6 (30.00%) ITIL
3 4 (20.00%) ITIL V3
4 3 (15.00%) Break/Fix
4 3 (15.00%) Incident Management
4 3 (15.00%) Network Management
4 3 (15.00%) Stakeholder Management
5 2 (10.00%) Logistics
5 2 (10.00%) Mathematics
5 2 (10.00%) Process Improvement
5 2 (10.00%) Service Management
6 1 (5.00%) Capacity Planning
6 1 (5.00%) Collaborative Working
6 1 (5.00%) Continuous Improvement
6 1 (5.00%) Infrastructure Engineering
6 1 (5.00%) IT Strategy
6 1 (5.00%) Matrix Organization
6 1 (5.00%) Regulatory Compliance
6 1 (5.00%) Time Management
Programming Languages
1 4 (20.00%) SQL
2 2 (10.00%) C
Qualifications
1 3 (15.00%) DBS Check
1 3 (15.00%) MCDST
1 3 (15.00%) Microsoft Certification
2 2 (10.00%) A+ Certification
2 2 (10.00%) SC Cleared
2 2 (10.00%) Security Cleared
3 1 (5.00%) ITIL Foundation Certificate
3 1 (5.00%) MCP
Quality Assurance & Compliance
1 1 (5.00%) Data Quality
1 1 (5.00%) ISO/IEC 27001
1 1 (5.00%) PCI DSS
1 1 (5.00%) QA
System Software
1 3 (15.00%) Active Directory
2 1 (5.00%) VMware Infrastructure
Systems Management
1 3 (15.00%) SCCM
2 1 (5.00%) Puppet
Vendors
1 6 (30.00%) ServiceNow
2 4 (20.00%) Microsoft
3 3 (15.00%) Cisco
4 2 (10.00%) Apple
4 2 (10.00%) Dell
4 2 (10.00%) Xerox
5 1 (5.00%) Citrix
5 1 (5.00%) Red Hat
5 1 (5.00%) VMware