Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 120 96 114
Rank change year-on-year -24 +18 -42
Permanent jobs citing SLA 102 151 175
As % of all permanent IT jobs advertised in Leeds 2.09% 2.80% 2.52%
As % of the Quality Assurance & Compliance category 19.88% 22.27% 21.96%
Number of salaries quoted 85 146 141
Leeds median annual salary £35,000 £29,500 £35,000
Median salary % change year-on-year +18.64% -15.71% +6.06%
10th Percentile £19,100 £19,125 £19,250
90th Percentile £52,850 £48,000 £53,750
West Yorkshire median annual salary £30,000 £32,500 £35,000
% change year-on-year -7.69% -7.14% +7.69%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Leeds
Permanent vacancies with a requirement for quality assurance or compliance skills 513 678 797
As % of all permanent IT jobs advertised in Leeds 10.50% 12.59% 11.48%
Number of salaries quoted 429 578 609
Leeds median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +12.17%
10th Percentile £26,250 £22,750 £24,700
90th Percentile £63,750 £65,000 £60,000
West Yorkshire median annual salary £41,500 £42,500 £40,000
% change year-on-year -2.35% +6.25% +9.59%

SLA
Job Vacancy Trend in Leeds

Job postings citing SLA as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for SLA in Leeds

SLA
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Leeds.

Salary trend for SLA in Leeds

SLA
Salary Histogram in Leeds

The salary distribution of IT jobs citing SLA in Leeds over the 6 months to 19 November 2017.

Salary histogram for SLA in Leeds

For the 6 months to 19 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region with a requirement for SLA.

1 32 (31.37%) SQL Server
2 28 (27.45%) Windows
3 27 (26.47%) ITIL
4 25 (24.51%) Microsoft Office
4 25 (24.51%) VMware
5 21 (20.59%) Microsoft
5 21 (20.59%) Disaster Recovery
6 20 (19.61%) Dell
7 19 (18.63%) Windows Server
8 18 (17.65%) Cisco
8 18 (17.65%) SQL
9 17 (16.67%) Apple
9 17 (16.67%) Service Delivery
9 17 (16.67%) Active Directory
9 17 (16.67%) Xerox
9 17 (16.67%) Continuous Improvement
10 16 (15.69%) Microsoft Certification
10 16 (15.69%) Linux
10 16 (15.69%) Electronics
11 15 (14.71%) Finance
12 14 (13.73%) VMware Infrastructure
13 12 (11.76%) Citrix
13 12 (11.76%) Collaborative Working
14 11 (10.78%) Hyper-V
14 11 (10.78%) Analytics
14 11 (10.78%) DNS
14 11 (10.78%) LAN
14 11 (10.78%) Management Information System
15 10 (9.80%) Firewall
15 10 (9.80%) VPN

SLA
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (7.84%) SharePoint
2 7 (6.86%) MS Exchange
3 4 (3.92%) IIS
3 4 (3.92%) Skype for Business
4 3 (2.94%) Office Communications Server
4 3 (2.94%) SharePoint 2010
4 3 (2.94%) SharePoint 2013
4 3 (2.94%) WebSphere
5 2 (1.96%) CMS
5 2 (1.96%) Exchange Server 2003
5 2 (1.96%) Exchange Server 2007
5 2 (1.96%) Exchange Server 2010
5 2 (1.96%) Tomcat
6 1 (0.98%) SAS
Applications
1 25 (24.51%) Microsoft Office
2 9 (8.82%) Microsoft Excel
Business Applications
1 2 (1.96%) Dynamics CRM
Cloud Services
1 7 (6.86%) Microsoft Azure
2 3 (2.94%) Amazon AWS
2 3 (2.94%) Office 365
3 1 (0.98%) CallidusCloud
3 1 (0.98%) Cloud Computing
3 1 (0.98%) OneDrive
Communications & Networking
1 11 (10.78%) DNS
1 11 (10.78%) LAN
2 10 (9.80%) Firewall
2 10 (9.80%) VPN
3 9 (8.82%) DHCP
3 9 (8.82%) WAN
4 8 (7.84%) SAN
5 5 (4.90%) VoIP
6 3 (2.94%) Cisco ASA
6 3 (2.94%) ISDN
6 3 (2.94%) MPLS
6 3 (2.94%) Network Security
7 2 (1.96%) Junos
7 2 (1.96%) NAS
8 1 (0.98%) Asterisk PBX
8 1 (0.98%) DMVPN
8 1 (0.98%) Fibre Channel
8 1 (0.98%) HSRP
8 1 (0.98%) Skype
8 1 (0.98%) Spanning Tree
Database & Business Intelligence
1 32 (31.37%) SQL Server
2 7 (6.86%) SQL Server 2008
3 5 (4.90%) Oracle Database
3 5 (4.90%) SQL Server 2012
3 5 (4.90%) SQL Server Integration Services
4 3 (2.94%) Amazon RDS
4 3 (2.94%) MySQL
4 3 (2.94%) Oracle Database 11g
4 3 (2.94%) Oracle9i Database
5 2 (1.96%) Big Data
5 2 (1.96%) Data Warehouse
5 2 (1.96%) Hadoop
5 2 (1.96%) Oracle Reports
5 2 (1.96%) Relational Database
5 2 (1.96%) SQL Server 2005
5 2 (1.96%) SQL Server Analysis Services
5 2 (1.96%) SQL Server Reporting Services
6 1 (0.98%) BusinessObjects
6 1 (0.98%) RDBMS
6 1 (0.98%) SAS Enterprise Guide
Development Applications
1 1 (0.98%) Bitbucket
1 1 (0.98%) Git (software)
1 1 (0.98%) JIRA
1 1 (0.98%) Selenium
1 1 (0.98%) Visual Studio
General
1 16 (15.69%) Electronics
2 15 (14.71%) Finance
3 9 (8.82%) Legal
4 6 (5.88%) Military
4 6 (5.88%) Retail
5 5 (4.90%) Back Office
6 3 (2.94%) Marketing
7 2 (1.96%) Local Government
7 2 (1.96%) Telecoms
8 1 (0.98%) Automotive
8 1 (0.98%) Billing
8 1 (0.98%) Pharmaceutical
Job Titles
1 18 (17.65%) Analyst
2 12 (11.76%) 2nd Line Support
3 10 (9.80%) Account Manager
3 10 (9.80%) IT Manager
4 8 (7.84%) DBA
4 8 (7.84%) Support Analyst
5 7 (6.86%) ITIL Manager
6 5 (4.90%) Architect
6 5 (4.90%) SQL DBA
6 5 (4.90%) SQL Server DBA
6 5 (4.90%) Technical Engineer
7 4 (3.92%) Applications Support
7 4 (3.92%) Developer
7 4 (3.92%) Infrastructure Manager
7 4 (3.92%) IT Services Manager
7 4 (3.92%) IT Support
7 4 (3.92%) Network Engineer
7 4 (3.92%) Service Manager
7 4 (3.92%) Support Engineer
7 4 (3.92%) Team Leader
Libraries, Frameworks & Software Standards
1 4 (3.92%) Web Services
2 3 (2.94%) Oracle Fusion
3 2 (1.96%) .NET
3 2 (1.96%) .NET Framework
3 2 (1.96%) CSS
3 2 (1.96%) HTML
3 2 (1.96%) SOAP
4 1 (0.98%) ADO.NET
4 1 (0.98%) Backbone.js
4 1 (0.98%) CSS3
4 1 (0.98%) Entity Framework
4 1 (0.98%) HTML5
4 1 (0.98%) jQuery
4 1 (0.98%) OAuth
4 1 (0.98%) Razor View Engine
4 1 (0.98%) REST
4 1 (0.98%) RESTful
4 1 (0.98%) XML
4 1 (0.98%) XSD
4 1 (0.98%) XSLT
Miscellaneous
1 11 (10.78%) Management Information System
2 10 (9.80%) Analytical Skills
3 9 (8.82%) Data Centre
4 6 (5.88%) Clustering
4 6 (5.88%) e-Learning
5 4 (3.92%) PKI
6 3 (2.94%) Data Structures
7 2 (1.96%) Replication
8 1 (0.98%) Digital Signage
8 1 (0.98%) iPad
8 1 (0.98%) Mobile App
8 1 (0.98%) NHS
8 1 (0.98%) Reference Data
8 1 (0.98%) Robotics
8 1 (0.98%) Video Conferencing
8 1 (0.98%) Video\Live Streaming
8 1 (0.98%) Virtual Team
Operating Systems
1 28 (27.45%) Windows
2 19 (18.63%) Windows Server
3 16 (15.69%) Linux
4 9 (8.82%) Unix
5 7 (6.86%) Windows 7
6 4 (3.92%) Solaris
6 4 (3.92%) Windows 10
6 4 (3.92%) Windows Server 2003
6 4 (3.92%) Windows Server 2012
7 3 (2.94%) Red Hat Enterprise Linux
7 3 (2.94%) Windows Server 2008
8 2 (1.96%) Android
8 2 (1.96%) Mac OS
8 2 (1.96%) Windows 8
8 2 (1.96%) Windows XP
9 1 (0.98%) Apple iOS
9 1 (0.98%) CentOS
Processes & Methodologies
1 27 (26.47%) ITIL
2 21 (20.59%) Disaster Recovery
3 17 (16.67%) Continuous Improvement
3 17 (16.67%) Service Delivery
4 12 (11.76%) Collaborative Working
5 11 (10.78%) Analytics
6 10 (9.80%) Campaign Management
6 10 (9.80%) Process Improvement
6 10 (9.80%) Workflow
7 9 (8.82%) Mathematics
7 9 (8.82%) Service Management
8 8 (7.84%) Incident Management
8 8 (7.84%) Project Management
9 7 (6.86%) Change Management
9 7 (6.86%) Coaching
9 7 (6.86%) Logistics
9 7 (6.86%) Mentoring
10 6 (5.88%) Capacity Management
11 5 (4.90%) Change Control
11 5 (4.90%) Line Management
Programming Languages
1 18 (17.65%) SQL
2 8 (7.84%) C
3 2 (1.96%) C#
3 2 (1.96%) Java
3 2 (1.96%) JavaScript
3 2 (1.96%) T-SQL
4 1 (0.98%) Python
4 1 (0.98%) XPath
4 1 (0.98%) XQuery
Qualifications
1 16 (15.69%) Microsoft Certification
2 10 (9.80%) SC Cleared
2 10 (9.80%) Security Cleared
3 6 (5.88%) A+ Certification
3 6 (5.88%) MCDST
4 5 (4.90%) CCNA
4 5 (4.90%) Cisco Certification
5 4 (3.92%) MCP
5 4 (3.92%) MCSE
6 3 (2.94%) Degree
7 2 (1.96%) CCSA
7 2 (1.96%) ITIL Certification
7 2 (1.96%) JNCIA
8 1 (0.98%) CCNP
8 1 (0.98%) ITIL Foundation Certificate
8 1 (0.98%) JNCIS
8 1 (0.98%) MCSA
8 1 (0.98%) MOS
Quality Assurance & Compliance
1 4 (3.92%) ISO/IEC 27001
2 3 (2.94%) ISO 9001
2 3 (2.94%) PCI DSS
3 2 (1.96%) ISO 14001
3 2 (1.96%) PMO
4 1 (0.98%) Data Quality
System Software
1 17 (16.67%) Active Directory
2 14 (13.73%) VMware Infrastructure
3 11 (10.78%) Hyper-V
4 4 (3.92%) Terminal Server
4 4 (3.92%) vSphere
4 4 (3.92%) XenDesktop
5 3 (2.94%) Oracle RAC
5 3 (2.94%) Virtual Servers
5 3 (2.94%) VMware ESXi
5 3 (2.94%) XenApp
6 1 (0.98%) OpenSIPS
6 1 (0.98%) Terminal Services
6 1 (0.98%) XenServer
Systems Management
1 7 (6.86%) LiteSpeed
2 6 (5.88%) Microsoft Data Protection Manager
3 5 (4.90%) ServiceCenter
4 4 (3.92%) SCCM
4 4 (3.92%) SCOM
5 3 (2.94%) Puppet
5 3 (2.94%) WSUS
6 2 (1.96%) Norton AntiVirus
6 2 (1.96%) Opsview
7 1 (0.98%) AirWatch
7 1 (0.98%) Ansible
7 1 (0.98%) Backup Exec
7 1 (0.98%) DameWare
7 1 (0.98%) Microsoft Intune
7 1 (0.98%) Nagios
7 1 (0.98%) Red Hat Satellite
7 1 (0.98%) SmoothWall
7 1 (0.98%) vCenter Server
Vendors
1 25 (24.51%) VMware
2 21 (20.59%) Microsoft
3 20 (19.61%) Dell
4 18 (17.65%) Cisco
5 17 (16.67%) Apple
5 17 (16.67%) Xerox
6 12 (11.76%) Citrix
7 10 (9.80%) Oracle
8 9 (8.82%) HP
9 7 (6.86%) Red Hat
10 6 (5.88%) CommVault
10 6 (5.88%) Veeam
11 5 (4.90%) CheckPoint
12 3 (2.94%) Avaya
12 3 (2.94%) Huawei
13 2 (1.96%) Fortinet
13 2 (1.96%) Juniper
13 2 (1.96%) NetApp
13 2 (1.96%) Peregrine
13 2 (1.96%) Salesforce.com