Period
to 17 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 17 November 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
6 months to
17 Nov 2018
Same period 2017 Same period 2016
Rank 72 123 103
Rank change year-on-year +51 -20 +16
Permanent jobs citing SLA 136 105 154
As % of all permanent IT jobs advertised in Leeds 3.50% 2.12% 2.83%
As % of the Quality Assurance & Compliance category 22.15% 20.08% 22.42%
Number of salaries quoted 118 87 147
Leeds median annual salary £35,500 £35,000 £30,000
Median salary % change year-on-year +1.43% +16.67% -14.29%
10th Percentile £18,000 £18,500 £19,125
90th Percentile £57,500 £52,400 £48,000
West Yorkshire median annual salary £35,000 £30,000 £32,500
% change year-on-year +16.67% -7.69% -7.14%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Leeds
Permanent vacancies with a requirement for quality assurance or compliance skills 614 523 687
As % of all permanent IT jobs advertised in Leeds 15.82% 10.58% 12.64%
Number of salaries quoted 487 438 586
Leeds median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% -
10th Percentile £24,500 £26,250 £22,750
90th Percentile £63,750 £63,750 £64,375
West Yorkshire median annual salary £42,500 £41,500 £42,500
% change year-on-year +2.41% -2.35% +6.25%

SLA
Job Vacancy Trend in Leeds

Job postings citing SLA as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for SLA in Leeds

SLA
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Leeds.

Salary trend for SLA in Leeds

SLA
Salary Histogram in Leeds

The salary distribution of IT jobs citing SLA in Leeds over the 6 months to 17 November 2018.

Salary histogram for SLA in Leeds

For the 6 months to 17 November 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region with a requirement for SLA.

1 65 (47.79%) Microsoft
2 64 (47.06%) ITIL
3 51 (37.50%) Windows
4 49 (36.03%) Active Directory
5 44 (32.35%) ITSM
6 43 (31.62%) Problem Management
7 42 (30.88%) Finance
8 37 (27.21%) Incident Management
9 35 (25.74%) SQL
9 35 (25.74%) Windows Server
10 33 (24.26%) Management Information System
11 32 (23.53%) Microsoft Azure
12 31 (22.79%) Problem-Solving
13 30 (22.06%) Service Management
13 30 (22.06%) Microsoft Office
14 29 (21.32%) SQL Server
15 28 (20.59%) Self-Motivation
16 27 (19.85%) SharePoint
17 25 (18.38%) VMware
17 25 (18.38%) ITIL Foundation Certificate
18 24 (17.65%) Service Delivery
18 24 (17.65%) VMware Infrastructure
19 23 (16.91%) Citrix
20 22 (16.18%) Analytical Skills
21 21 (15.44%) DNS
21 21 (15.44%) DHCP
21 21 (15.44%) Root Cause Analysis
22 19 (13.97%) Risk Management
22 19 (13.97%) Replication
23 17 (12.50%) Telecoms

SLA
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (19.85%) SharePoint
2 11 (8.09%) IIS
3 9 (6.62%) Apache Solr
3 9 (6.62%) Elasticsearch
4 5 (3.68%) Exchange Server 2013
4 5 (3.68%) MS Exchange
5 4 (2.94%) Skype for Business
6 3 (2.21%) Tomcat
6 3 (2.21%) WebSphere
7 2 (1.47%) CMS
8 1 (0.74%) Oracle Workflow
Applications
1 30 (22.06%) Microsoft Office
2 10 (7.35%) Microsoft Excel
3 3 (2.21%) MS Visio
4 2 (1.47%) Microsoft PowerPoint
Business Applications
1 4 (2.94%) Dynamics CRM
2 1 (0.74%) Tesseract
Cloud Services
1 32 (23.53%) Microsoft Azure
2 17 (12.50%) Office 365
3 16 (11.76%) Amazon AWS
4 15 (11.03%) SaaS
5 8 (5.88%) Dynamics 365
5 8 (5.88%) IaaS
6 4 (2.94%) PaaS
7 1 (0.74%) Cloud Computing
Communications & Networking
1 21 (15.44%) DHCP
1 21 (15.44%) DNS
2 16 (11.76%) TCP/IP
3 11 (8.09%) Intranet
4 5 (3.68%) LAN
4 5 (3.68%) WAN
5 4 (2.94%) Internet
6 3 (2.21%) FTP
6 3 (2.21%) HTTP
6 3 (2.21%) HTTPS
6 3 (2.21%) ICMP
6 3 (2.21%) Remote Desktop
6 3 (2.21%) SAN
6 3 (2.21%) SMTP
6 3 (2.21%) SNMP
7 2 (1.47%) VPN
8 1 (0.74%) Extranet
8 1 (0.74%) Firewall
8 1 (0.74%) Wi-Fi
8 1 (0.74%) Wireshark
Database & Business Intelligence
1 29 (21.32%) SQL Server
2 3 (2.21%) BusinessObjects
2 3 (2.21%) Microsoft Analysis Services
2 3 (2.21%) PerformancePoint
2 3 (2.21%) PowerPivot
2 3 (2.21%) SAP Data Services
2 3 (2.21%) SQL Server Analysis Services
2 3 (2.21%) SQL Server Integration Services
2 3 (2.21%) SQL Server Reporting Services
3 2 (1.47%) GIS
3 2 (1.47%) RDBMS
3 2 (1.47%) Relational Database
4 1 (0.74%) Amazon RDS
4 1 (0.74%) SQL Server 2005
Development Applications
1 9 (6.62%) Visual Studio
2 5 (3.68%) Git (software)
2 5 (3.68%) SQL Server Management Studio (SSMS)
2 5 (3.68%) Team Foundation Server
2 5 (3.68%) Visual Studio Tools for Office
3 2 (1.47%) Visual Studio Team System
4 1 (0.74%) JIRA
General
1 42 (30.88%) Finance
2 17 (12.50%) Telecoms
3 4 (2.94%) Retail
4 3 (2.21%) Legal
4 3 (2.21%) Local Government
5 2 (1.47%) Electronics
5 2 (1.47%) Military
6 1 (0.74%) Back Office
Job Titles
1 41 (30.15%) Analyst
2 25 (18.38%) Service Analyst
3 24 (17.65%) Service Desk Analyst
4 16 (11.76%) Support Analyst
5 13 (9.56%) Support Engineer
6 12 (8.82%) Applications Support
7 11 (8.09%) 3rd Line Support
8 10 (7.35%) 3rd Line Support Analyst
8 10 (7.35%) Incident Manager
9 9 (6.62%) IT Manager
10 8 (5.88%) Applications Engineer
10 8 (5.88%) Applications Support Engineer
10 8 (5.88%) Azure Engineer
10 8 (5.88%) IT Engineer
11 7 (5.15%) 1st Line Service Desk Analyst
11 7 (5.15%) 2nd Line Support
11 7 (5.15%) IT Support
11 7 (5.15%) Service Desk Engineer
12 5 (3.68%) 1st Line Engineer
12 5 (3.68%) Technical Engineer
Libraries, Frameworks & Software Standards
1 9 (6.62%) Elastic Stack
1 9 (6.62%) Lucene
2 7 (5.15%) Web Services
3 5 (3.68%) .NET
3 5 (3.68%) ASP.NET
4 3 (2.21%) MDX
Miscellaneous
1 33 (24.26%) Management Information System
2 28 (20.59%) Self-Motivation
3 22 (16.18%) Analytical Skills
4 19 (13.97%) Replication
5 12 (8.82%) e-Learning
6 9 (6.62%) NHS
7 5 (3.68%) Data Centre
7 5 (3.68%) Robotics
8 3 (2.21%) Mobile App
9 2 (1.47%) Driving Licence
9 2 (1.47%) HP Storage
10 1 (0.74%) Analytical Mindset
10 1 (0.74%) Hybrid Cloud
10 1 (0.74%) PKI
Operating Systems
1 51 (37.50%) Windows
2 35 (25.74%) Windows Server
3 14 (10.29%) Linux
4 12 (8.82%) Windows Server 2008
4 12 (8.82%) Windows Server 2012
5 7 (5.15%) Windows 10
5 7 (5.15%) Windows 7
6 6 (4.41%) Windows 8
7 3 (2.21%) Windows Server 2003
8 2 (1.47%) Unix
9 1 (0.74%) CentOS
Processes & Methodologies
1 64 (47.06%) ITIL
2 44 (32.35%) ITSM
3 43 (31.62%) Problem Management
4 37 (27.21%) Incident Management
5 31 (22.79%) Problem-Solving
6 30 (22.06%) Service Management
7 24 (17.65%) Service Delivery
8 21 (15.44%) Root Cause Analysis
9 19 (13.97%) Risk Management
10 16 (11.76%) Disaster Recovery
11 15 (11.03%) Capacity Planning
11 15 (11.03%) Information Security
12 12 (8.82%) Change Management
12 12 (8.82%) Process Improvement
13 11 (8.09%) Data Management
13 11 (8.09%) Migration
13 11 (8.09%) Time Management
14 10 (7.35%) Business Continuity
15 9 (6.62%) Change Control
16 8 (5.88%) Robotic Process Automation
Programming Languages
1 35 (25.74%) SQL
2 15 (11.03%) PowerShell
3 5 (3.68%) C#
3 5 (3.68%) T-SQL
3 5 (3.68%) VBA
4 3 (2.21%) Data Analysis Expressions (DAX)
4 3 (2.21%) Java
4 3 (2.21%) Python
5 2 (1.47%) C
6 1 (0.74%) Bash Shell
Qualifications
1 25 (18.38%) ITIL Foundation Certificate
2 7 (5.15%) ITIL Certification
3 4 (2.94%) Microsoft Certification
3 4 (2.94%) SC Cleared
3 4 (2.94%) Security Cleared
4 2 (1.47%) A+ Certification
4 2 (1.47%) CISMP
4 2 (1.47%) CISSP
4 2 (1.47%) Degree
4 2 (1.47%) MCDST
4 2 (1.47%) MCITP
4 2 (1.47%) MCSA
4 2 (1.47%) PRINCE2 Practitioner
5 1 (0.74%) CCIE
5 1 (0.74%) CCNP
5 1 (0.74%) CCSE
5 1 (0.74%) CISA
5 1 (0.74%) Cisco Certification
5 1 (0.74%) CISM
5 1 (0.74%) JNCIP
Quality Assurance & Compliance
1 17 (12.50%) QA
2 14 (10.29%) ISO/IEC 27001
3 7 (5.15%) ISO/IEC 20000
4 3 (2.21%) Cyber Essentials
5 2 (1.47%) Sarbanes-Oxley
6 1 (0.74%) Data Quality
6 1 (0.74%) PCI DSS
System Software
1 49 (36.03%) Active Directory
2 24 (17.65%) VMware Infrastructure
3 14 (10.29%) Hyper-V
4 9 (6.62%) Docker
5 6 (4.41%) XenApp
6 3 (2.21%) Firmware
6 3 (2.21%) Terminal Server
7 2 (1.47%) BitLocker
7 2 (1.47%) Terminal Services
8 1 (0.74%) VMware ESXi
8 1 (0.74%) vSphere
8 1 (0.74%) XenDesktop
Systems Management
1 15 (11.03%) SCCM
2 10 (7.35%) ServiceCenter
3 7 (5.15%) Backup Exec
3 7 (5.15%) HP Data Protector
4 3 (2.21%) DameWare
4 3 (2.21%) NetBackup
4 3 (2.21%) Single Sign-On
5 2 (1.47%) Oracle Identity Manager
6 1 (0.74%) Nagios
6 1 (0.74%) RANCID
6 1 (0.74%) SCOM
Vendors
1 65 (47.79%) Microsoft
2 25 (18.38%) VMware
3 23 (16.91%) Citrix
4 15 (11.03%) Cisco
5 14 (10.29%) HP
6 10 (7.35%) Blue Prism
7 8 (5.88%) Asigra
7 8 (5.88%) UiPath
7 8 (5.88%) Veeam
8 7 (5.15%) Oracle
9 4 (2.94%) Dell
10 3 (2.21%) Bomgar
10 3 (2.21%) IBM
10 3 (2.21%) Nintex
10 3 (2.21%) Salesforce.com
10 3 (2.21%) SAP
10 3 (2.21%) Symantec
11 2 (1.47%) Apple
11 2 (1.47%) ServiceNow
11 2 (1.47%) Xerox