Period
to 21 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 21 July 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
6 months to
21 Jul 2018
Same period 2017 Same period 2016
Rank 86 140 88
Rank change year-on-year +54 -52 +20
Permanent jobs citing SLA 138 89 180
As % of all permanent IT jobs advertised in Leeds 2.90% 1.74% 3.00%
As % of the Quality Assurance & Compliance category 20.20% 15.42% 22.78%
Number of salaries quoted 124 74 148
Leeds median annual salary £38,500 £30,000 £31,750
Median salary % change year-on-year +28.33% -5.51% -9.29%
10th Percentile £18,000 £19,163 £21,000
90th Percentile £48,750 £46,000 £48,750
West Yorkshire median annual salary £38,000 £30,000 £33,000
% change year-on-year +26.67% -9.09% -2.94%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Leeds
Permanent vacancies with a requirement for quality assurance or compliance skills 683 577 790
As % of all permanent IT jobs advertised in Leeds 14.36% 11.29% 13.15%
Number of salaries quoted 553 489 638
Leeds median annual salary £43,500 £41,500 £39,750
Median salary % change year-on-year +4.82% +4.40% -0.63%
10th Percentile £25,000 £25,750 £24,000
90th Percentile £62,500 £61,250 £65,000
West Yorkshire median annual salary £42,500 £41,500 £40,000
% change year-on-year +2.41% +3.75% -

SLA
Job Vacancy Trend in Leeds

Job postings citing SLA as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for SLA in Leeds

SLA
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Leeds.

Salary trend for SLA in Leeds

SLA
Salary Histogram in Leeds

The salary distribution of IT jobs citing SLA in Leeds over the 6 months to 21 July 2018.

Salary histogram for SLA in Leeds

For the 6 months to 21 July 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region with a requirement for SLA.

1 73 (52.90%) ITIL
2 54 (39.13%) Problem Management
3 51 (36.96%) Management Information System
4 50 (36.23%) Problem-Solving
5 46 (33.33%) Finance
6 43 (31.16%) Windows
6 43 (31.16%) Incident Management
7 37 (26.81%) Disaster Recovery
8 36 (26.09%) Microsoft Office
8 36 (26.09%) Microsoft
9 31 (22.46%) ITSM
10 30 (21.74%) Active Directory
10 30 (21.74%) Microsoft Excel
11 29 (21.01%) Service Management
12 27 (19.57%) Root Cause Analysis
12 27 (19.57%) Windows Server
13 26 (18.84%) Service Delivery
14 25 (18.12%) Process Improvement
15 23 (16.67%) Mathematics
15 23 (16.67%) Logistics
15 23 (16.67%) SharePoint
16 22 (15.94%) Xerox
16 22 (15.94%) Coaching
16 22 (15.94%) Analytical Skills
17 21 (15.22%) C
17 21 (15.22%) DHCP
17 21 (15.22%) DNS
18 20 (14.49%) Windows Server 2012
19 18 (13.04%) Cisco
20 17 (12.32%) SQL

SLA
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (16.67%) SharePoint
2 10 (7.25%) IIS
3 8 (5.80%) Skype for Business
4 7 (5.07%) Exchange Server 2013
5 3 (2.17%) MS Exchange
5 3 (2.17%) WebSphere
6 2 (1.45%) Apache Solr
6 2 (1.45%) Elasticsearch
7 1 (0.72%) CMS
7 1 (0.72%) Exchange Server 2003
7 1 (0.72%) Exchange Server 2007
7 1 (0.72%) Exchange Server 2010
7 1 (0.72%) Exchange Server 5.5
Applications
1 36 (26.09%) Microsoft Office
2 30 (21.74%) Microsoft Excel
3 3 (2.17%) MS Visio
Business Applications
1 2 (1.45%) Dynamics CRM
Cloud Services
1 13 (9.42%) Microsoft Azure
2 11 (7.97%) Office 365
3 7 (5.07%) IaaS
4 5 (3.62%) SaaS
5 4 (2.90%) Amazon AWS
5 4 (2.90%) Dynamics 365
6 3 (2.17%) PaaS
7 2 (1.45%) AWS CloudFormation
8 1 (0.72%) Azure Active Directory
8 1 (0.72%) OneDrive
Communications & Networking
1 21 (15.22%) DHCP
1 21 (15.22%) DNS
2 11 (7.97%) TCP/IP
3 9 (6.52%) SAN
4 7 (5.07%) HTTP
4 7 (5.07%) Internet
5 5 (3.62%) FTP
5 5 (3.62%) HTTPS
5 5 (3.62%) ICMP
5 5 (3.62%) Intranet
5 5 (3.62%) SMTP
5 5 (3.62%) SNMP
6 4 (2.90%) LAN
6 4 (2.90%) Remote Desktop
7 3 (2.17%) WAN
8 2 (1.45%) Firewall
8 2 (1.45%) Reverse Proxy
8 2 (1.45%) Skype
8 2 (1.45%) SSL
8 2 (1.45%) VoIP
Database & Business Intelligence
1 15 (10.87%) SQL Server
2 3 (2.17%) Amazon RDS
2 3 (2.17%) BusinessObjects
2 3 (2.17%) Microsoft Analysis Services
2 3 (2.17%) PerformancePoint
2 3 (2.17%) PowerPivot
2 3 (2.17%) SAP Data Services
2 3 (2.17%) SQL Server Analysis Services
2 3 (2.17%) SQL Server Integration Services
2 3 (2.17%) SQL Server Reporting Services
3 2 (1.45%) RDBMS
3 2 (1.45%) Relational Database
3 2 (1.45%) SQL Server 2012
Development Applications
1 4 (2.90%) Visual Studio
2 2 (1.45%) Git (software)
2 2 (1.45%) SQL Server Management Studio (SSMS)
2 2 (1.45%) Team Foundation Server
2 2 (1.45%) Visual Studio Tools for Office
General
1 46 (33.33%) Finance
2 12 (8.70%) Electronics
3 10 (7.25%) Back Office
3 10 (7.25%) Billing
4 9 (6.52%) Military
5 7 (5.07%) Retail
6 2 (1.45%) Automotive
6 2 (1.45%) Legal
6 2 (1.45%) Marketing
6 2 (1.45%) Telecoms
7 1 (0.72%) Law
7 1 (0.72%) Local Government
Job Titles
1 25 (18.12%) Analyst
2 21 (15.22%) Incident Manager
3 19 (13.77%) Service Analyst
4 18 (13.04%) Service Desk Analyst
5 12 (8.70%) 2nd Line Support
5 12 (8.70%) Support Engineer
6 10 (7.25%) Infrastructure Engineer
7 9 (6.52%) Applications Support
7 9 (6.52%) Team Leader
8 7 (5.07%) Applications Engineer
8 7 (5.07%) Applications Support Engineer
8 7 (5.07%) Service Desk Team Leader
9 6 (4.35%) IT Support
9 6 (4.35%) Support Analyst
10 5 (3.62%) 3rd Line Support
10 5 (3.62%) IT Engineer
10 5 (3.62%) Security Specialist
10 5 (3.62%) Wintel Engineer
10 5 (3.62%) Wintel Infrastructure Engineer
11 4 (2.90%) 3rd Line Engineer
Libraries, Frameworks & Software Standards
1 7 (5.07%) Web Services
2 3 (2.17%) MDX
3 2 (1.45%) .NET
3 2 (1.45%) ASP.NET
3 2 (1.45%) Elastic Stack
3 2 (1.45%) JSON
3 2 (1.45%) Lucene
3 2 (1.45%) SOAP
3 2 (1.45%) WSDL
3 2 (1.45%) XML
Miscellaneous
1 51 (36.96%) Management Information System
2 22 (15.94%) Analytical Skills
3 16 (11.59%) Self-Motivation
4 11 (7.97%) e-Learning
5 7 (5.07%) Data Centre
6 6 (4.35%) Clustering
7 5 (3.62%) Replication
8 4 (2.90%) NHS
9 3 (2.17%) HP Storage
10 2 (1.45%) PKI
10 2 (1.45%) Robotics
11 1 (0.72%) Analytical Mindset
11 1 (0.72%) Computer Science
11 1 (0.72%) Driving Licence
11 1 (0.72%) Enterprise Software
Operating Systems
1 43 (31.16%) Windows
2 27 (19.57%) Windows Server
3 20 (14.49%) Windows Server 2012
4 17 (12.32%) Windows Server 2008
5 11 (7.97%) Windows Server 2003
6 10 (7.25%) Unix
7 8 (5.80%) Linux
8 2 (1.45%) Red Hat Enterprise Linux
9 1 (0.72%) Windows 2000
Processes & Methodologies
1 73 (52.90%) ITIL
2 54 (39.13%) Problem Management
3 50 (36.23%) Problem-Solving
4 43 (31.16%) Incident Management
5 37 (26.81%) Disaster Recovery
6 31 (22.46%) ITSM
7 29 (21.01%) Service Management
8 27 (19.57%) Root Cause Analysis
9 26 (18.84%) Service Delivery
10 25 (18.12%) Process Improvement
11 23 (16.67%) Logistics
11 23 (16.67%) Mathematics
12 22 (15.94%) Coaching
13 16 (11.59%) Time Management
14 13 (9.42%) Workflow
15 11 (7.97%) Patch Management
16 10 (7.25%) Business Continuity
16 10 (7.25%) Change Management
16 10 (7.25%) Infrastructure Management
16 10 (7.25%) Kaizen
Programming Languages
1 21 (15.22%) C
2 17 (12.32%) SQL
3 3 (2.17%) Data Analysis Expressions (DAX)
3 3 (2.17%) PowerShell
3 3 (2.17%) VBA
4 2 (1.45%) C#
4 2 (1.45%) Python
4 2 (1.45%) Shell Script
4 2 (1.45%) T-SQL
Qualifications
1 14 (10.14%) ITIL Certification
2 13 (9.42%) SC Cleared
2 13 (9.42%) Security Cleared
3 12 (8.70%) ITIL Foundation Certificate
3 12 (8.70%) Microsoft Certification
4 11 (7.97%) A+ Certification
4 11 (7.97%) MCDST
5 3 (2.17%) Cisco Certification
6 2 (1.45%) Degree
7 1 (0.72%) CCNA
7 1 (0.72%) MCSE
Quality Assurance & Compliance
1 10 (7.25%) ISO/IEC 27001
1 10 (7.25%) QA
2 5 (3.62%) PCI DSS
3 3 (2.17%) Cyber Essentials
4 2 (1.45%) ISO/IEC 20000
System Software
1 30 (21.74%) Active Directory
2 13 (9.42%) VMware Infrastructure
3 11 (7.97%) XenApp
4 9 (6.52%) Hyper-V
5 5 (3.62%) Firmware
6 4 (2.90%) vSphere
7 3 (2.17%) XenDesktop
7 3 (2.17%) XenServer
8 2 (1.45%) Docker
9 1 (0.72%) VMware ESXi
Systems Management
1 14 (10.14%) SCCM
2 10 (7.25%) Single Sign-On
3 5 (3.62%) NetBackup
4 3 (2.17%) Backup Exec
4 3 (2.17%) Microsoft Data Protection Manager
4 3 (2.17%) SCOM
4 3 (2.17%) ServiceCenter
5 2 (1.45%) Opscode Chef
5 2 (1.45%) Puppet
Vendors
1 36 (26.09%) Microsoft
2 22 (15.94%) Xerox
3 18 (13.04%) Cisco
4 17 (12.32%) VMware
5 16 (11.59%) Dell
6 10 (7.25%) Apple
7 9 (6.52%) Citrix
8 6 (4.35%) HP
9 5 (3.62%) Symantec
10 4 (2.90%) Blue Prism
10 4 (2.90%) UiPath
11 3 (2.17%) CommVault
11 3 (2.17%) IBM
11 3 (2.17%) Nintex
11 3 (2.17%) SAP
11 3 (2.17%) Veeam
12 2 (1.45%) Oracle
12 2 (1.45%) Red Hat
12 2 (1.45%) ServiceNow
13 1 (0.72%) Avaya