Period
to 16 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 16 January 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 114 102 113
Rank change year-on-year -12 +11 -49
Permanent jobs citing SLA 103 141 173
As % of all permanent IT jobs advertised in Leeds 2.18% 2.67% 2.55%
As % of the Quality Assurance & Compliance category 20.89% 22.56% 21.15%
Number of salaries quoted 88 140 152
Leeds median annual salary £32,500 £25,750 £30,250
Median salary % change year-on-year +26.21% -14.88% -2.42%
10th Percentile £20,950 £19,125 £19,625
90th Percentile £59,125 £45,000 £51,125
West Yorkshire median annual salary £32,500 £30,000 £33,500
% change year-on-year +8.33% -10.45% +3.08%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Leeds
Permanent vacancies with a requirement for quality assurance or compliance skills 493 625 818
As % of all permanent IT jobs advertised in Leeds 10.42% 11.83% 12.06%
Number of salaries quoted 412 524 628
Leeds median annual salary £45,000 £40,000 £40,000
Median salary % change year-on-year +12.50% - +6.67%
10th Percentile £27,500 £21,250 £23,250
90th Percentile £64,975 £63,750 £60,000
West Yorkshire median annual salary £41,500 £40,000 £40,000
% change year-on-year +3.75% - +6.67%

SLA
Job Vacancy Trend in Leeds

Job postings citing SLA as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for SLA in Leeds

SLA
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Leeds.

Salary trend for SLA in Leeds

SLA
Salary Histogram in Leeds

The salary distribution of IT jobs citing SLA in Leeds over the 6 months to 16 January 2018.

Salary histogram for SLA in Leeds

For the 6 months to 16 January 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region with a requirement for SLA.

1 35 (33.98%) ITIL
2 34 (33.01%) Windows
3 32 (31.07%) Microsoft
4 29 (28.16%) Active Directory
5 27 (26.21%) Windows Server
6 23 (22.33%) Dell
6 23 (22.33%) DNS
6 23 (22.33%) SQL Server
7 21 (20.39%) DHCP
8 19 (18.45%) Microsoft Office
8 19 (18.45%) VMware
8 19 (18.45%) Windows Server 2012
9 18 (17.48%) Service Delivery
10 17 (16.50%) Service Management
10 17 (16.50%) SCCM
10 17 (16.50%) Continuous Improvement
11 16 (15.53%) Disaster Recovery
11 16 (15.53%) Apple
12 15 (14.56%) SharePoint
12 15 (14.56%) HP
12 15 (14.56%) Cisco
13 14 (13.59%) Electronics
13 14 (13.59%) Finance
13 14 (13.59%) Coaching
13 14 (13.59%) Xerox
14 13 (12.62%) Office 365
14 13 (12.62%) Collaborative Working
14 13 (12.62%) Linux
15 12 (11.65%) Clustering
15 12 (11.65%) Hyper-V

SLA
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (14.56%) SharePoint
2 8 (7.77%) IIS
2 8 (7.77%) Skype for Business
3 6 (5.83%) MS Exchange
4 2 (1.94%) Exchange Server 2010
5 1 (0.97%) CMS
5 1 (0.97%) Exchange Server 2003
5 1 (0.97%) SAS
5 1 (0.97%) Tomcat
Applications
1 19 (18.45%) Microsoft Office
2 6 (5.83%) Microsoft Excel
Business Applications
1 2 (1.94%) Dynamics CRM
Cloud Services
1 13 (12.62%) Office 365
2 11 (10.68%) Microsoft Azure
3 4 (3.88%) OneDrive
4 1 (0.97%) Amazon AWS
4 1 (0.97%) AWS CloudFormation
4 1 (0.97%) Cloud Computing
4 1 (0.97%) SaaS
Communications & Networking
1 23 (22.33%) DNS
2 21 (20.39%) DHCP
3 11 (10.68%) LAN
4 10 (9.71%) SAN
5 9 (8.74%) Firewall
5 9 (8.74%) WAN
6 7 (6.80%) VoIP
7 5 (4.85%) MPLS
7 5 (4.85%) TCP/IP
8 3 (2.91%) Asterisk PBX
8 3 (2.91%) Cisco ASA
8 3 (2.91%) ISDN
8 3 (2.91%) Remote Desktop
8 3 (2.91%) Skype
8 3 (2.91%) VPN
9 2 (1.94%) IP Telephony
9 2 (1.94%) Junos
9 2 (1.94%) Network Security
9 2 (1.94%) SSL
10 1 (0.97%) iSCSI
Database & Business Intelligence
1 23 (22.33%) SQL Server
2 7 (6.80%) Amazon RDS
3 4 (3.88%) SQL Server 2012
4 3 (2.91%) Oracle Database
4 3 (2.91%) Oracle Reports
4 3 (2.91%) SQL Server 2008
5 2 (1.94%) Big Data
5 2 (1.94%) Data Warehouse
5 2 (1.94%) Hadoop
5 2 (1.94%) SQL Server Analysis Services
5 2 (1.94%) SQL Server Integration Services
5 2 (1.94%) SQL Server Reporting Services
6 1 (0.97%) MySQL
6 1 (0.97%) RDBMS
6 1 (0.97%) Relational Database
6 1 (0.97%) SAS Enterprise Guide
Development Applications
1 1 (0.97%) Bitbucket
1 1 (0.97%) Git (software)
1 1 (0.97%) JIRA
1 1 (0.97%) Selenium
1 1 (0.97%) Visual Studio
General
1 14 (13.59%) Electronics
1 14 (13.59%) Finance
2 9 (8.74%) Legal
3 6 (5.83%) Retail
4 4 (3.88%) Military
5 3 (2.91%) Telecoms
6 2 (1.94%) Local Government
6 2 (1.94%) Marketing
7 1 (0.97%) Back Office
7 1 (0.97%) Manufacturing
Job Titles
1 21 (20.39%) Analyst
2 15 (14.56%) Support Analyst
3 11 (10.68%) 2nd Line Support
4 10 (9.71%) Account Manager
5 9 (8.74%) Architect
6 8 (7.77%) Infrastructure Engineer
6 8 (7.77%) Service Manager
6 8 (7.77%) Systems Support Analyst
7 7 (6.80%) Integration Architect
7 7 (6.80%) IT Manager
7 7 (6.80%) IT Support
7 7 (6.80%) Systems Analyst
8 6 (5.83%) ITIL Manager
8 6 (5.83%) Senior Analyst
8 6 (5.83%) Senior Support Analyst
8 6 (5.83%) Senior Systems Analyst
8 6 (5.83%) Services Delivery Manager
8 6 (5.83%) Support Engineer
8 6 (5.83%) Systems Support
9 5 (4.85%) Administrator
Libraries, Frameworks & Software Standards
1 4 (3.88%) Web Services
2 2 (1.94%) .NET
2 2 (1.94%) .NET Framework
2 2 (1.94%) CSS
2 2 (1.94%) HTML
2 2 (1.94%) SOAP
3 1 (0.97%) AngularJS
3 1 (0.97%) ASP.NET Web API
3 1 (0.97%) ASP.NET Web Forms
3 1 (0.97%) Backbone.js
3 1 (0.97%) CSS3
3 1 (0.97%) Entity Framework
3 1 (0.97%) HTML5
3 1 (0.97%) jQuery
3 1 (0.97%) JSON
3 1 (0.97%) OAuth
3 1 (0.97%) OAuth2
3 1 (0.97%) Razor View Engine
3 1 (0.97%) REST
3 1 (0.97%) RESTful
Miscellaneous
1 12 (11.65%) Clustering
2 8 (7.77%) Analytical Skills
2 8 (7.77%) Management Information System
3 5 (4.85%) PKI
4 4 (3.88%) Data Centre
4 4 (3.88%) e-Learning
5 2 (1.94%) Data Structures
5 2 (1.94%) FMCG
5 2 (1.94%) Replication
6 1 (0.97%) Digital Signage
6 1 (0.97%) Driving Licence
6 1 (0.97%) iPad
6 1 (0.97%) Mobile App
6 1 (0.97%) Robotics
6 1 (0.97%) Video Conferencing
6 1 (0.97%) Video\Live Streaming
6 1 (0.97%) Virtual Team
Operating Systems
1 34 (33.01%) Windows
2 27 (26.21%) Windows Server
3 19 (18.45%) Windows Server 2012
4 13 (12.62%) Linux
5 11 (10.68%) Windows Server 2008
6 9 (8.74%) Windows Server 2003
7 8 (7.77%) Unix
8 6 (5.83%) Windows 7
9 4 (3.88%) Windows 10
10 3 (2.91%) Solaris
10 3 (2.91%) Windows XP
11 2 (1.94%) Mac OS
11 2 (1.94%) Windows 8
11 2 (1.94%) Windows Vista
12 1 (0.97%) Android
12 1 (0.97%) Apple iOS
12 1 (0.97%) CentOS
12 1 (0.97%) Red Hat Enterprise Linux
Processes & Methodologies
1 35 (33.98%) ITIL
2 18 (17.48%) Service Delivery
3 17 (16.50%) Continuous Improvement
3 17 (16.50%) Service Management
4 16 (15.53%) Disaster Recovery
5 14 (13.59%) Coaching
6 13 (12.62%) Collaborative Working
7 11 (10.68%) Incident Management
8 10 (9.71%) Analytics
8 10 (9.71%) Campaign Management
8 10 (9.71%) Workflow
9 8 (7.77%) Business Intelligence
9 8 (7.77%) Patch Management
10 7 (6.80%) Capacity Management
10 7 (6.80%) Project Management
11 6 (5.83%) Change Management
11 6 (5.83%) Migration
12 5 (4.85%) Agile Software Development
12 5 (4.85%) CRM
12 5 (4.85%) ITSM
Programming Languages
1 9 (8.74%) SQL
2 5 (4.85%) C
3 3 (2.91%) PowerShell
4 2 (1.94%) C#
4 2 (1.94%) JavaScript
5 1 (0.97%) Java
5 1 (0.97%) Python
5 1 (0.97%) Shell Script
5 1 (0.97%) T-SQL
5 1 (0.97%) XPath
5 1 (0.97%) XQuery
Qualifications
1 11 (10.68%) Microsoft Certification
2 9 (8.74%) ITIL Certification
3 7 (6.80%) SC Cleared
3 7 (6.80%) Security Cleared
4 5 (4.85%) CCNA
4 5 (4.85%) Cisco Certification
5 4 (3.88%) A+ Certification
5 4 (3.88%) MCDST
6 3 (2.91%) MCSA
7 2 (1.94%) CCSA
7 2 (1.94%) JNCIA
8 1 (0.97%) ITIL Foundation Certificate
8 1 (0.97%) JNCIS
8 1 (0.97%) MCSE
Quality Assurance & Compliance
1 4 (3.88%) ISO 9001
1 4 (3.88%) ISO/IEC 27001
2 3 (2.91%) PCI DSS
2 3 (2.91%) PMO
3 2 (1.94%) ISO 14001
4 1 (0.97%) QA
System Software
1 29 (28.16%) Active Directory
2 12 (11.65%) Hyper-V
3 11 (10.68%) VMware Infrastructure
4 8 (7.77%) XenApp
4 8 (7.77%) XenDesktop
4 8 (7.77%) XenServer
5 5 (4.85%) Virtual Servers
6 3 (2.91%) OpenSIPS
6 3 (2.91%) vSphere
7 2 (1.94%) Terminal Server
8 1 (0.97%) Terminal Services
Systems Management
1 17 (16.50%) SCCM
2 9 (8.74%) ServiceCenter
3 8 (7.77%) Backup Exec
3 8 (7.77%) Microsoft Data Protection Manager
3 8 (7.77%) SCOM
4 6 (5.83%) Puppet
5 3 (2.91%) Ansible
5 3 (2.91%) Nagios
5 3 (2.91%) Red Hat Satellite
5 3 (2.91%) vCenter Server
6 2 (1.94%) LiteSpeed
7 1 (0.97%) AirWatch
7 1 (0.97%) DameWare
7 1 (0.97%) Microsoft Intune
7 1 (0.97%) WSUS
Vendors
1 32 (31.07%) Microsoft
2 23 (22.33%) Dell
3 19 (18.45%) VMware
4 16 (15.53%) Apple
5 15 (14.56%) Cisco
5 15 (14.56%) HP
6 14 (13.59%) Xerox
7 8 (7.77%) CommVault
7 8 (7.77%) Veeam
8 7 (6.80%) Red Hat
9 5 (4.85%) Citrix
9 5 (4.85%) Oracle
10 4 (3.88%) Avaya
11 3 (2.91%) CheckPoint
11 3 (2.91%) Dynatrace
11 3 (2.91%) F5
11 3 (2.91%) Huawei
12 2 (1.94%) Fortinet
12 2 (1.94%) Hitachi
12 2 (1.94%) Palo Alto