Period
to 20 November 2017

The median contractor rate for a Service Desk Analyst was £175 per day in advertised job vacancies in Leicestershire during the 6 months to 20 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
East Midlands > Leicestershire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 37 40 47
Rank change year-on-year +3 +7 +9
Contract jobs requiring a Service Desk Analyst 27 18 17
As % of all contract IT jobs advertised in Leicestershire 4.81% 3.42% 3.24%
As % of the Job Titles category 4.95% 3.58% 3.39%
Number of daily rates quoted 3 14 9
Leicestershire median daily rate £175 £83 £110
Median daily rate % change year-on-year +112.12% -25.00% +46.67%
10th Percentile £143 £77 £95
90th Percentile £208 £85 £117
East Midlands median daily rate £136 £85 £110
% change year-on-year +60.47% -22.73% +61.76%
Number of hourly rates quoted 16 6 5
Leicestershire median hourly rate £10.00 £9.13 £10.44
Median hourly rate % change year-on-year +9.59% -12.60% -5.09%
10th Percentile £8.44 £8.44 £10.01
90th Percentile £11.39 £9.56 £12.74
East Midlands median hourly rate £11.17 £10.54 £11.75
% change year-on-year +5.95% -10.28% +5.24%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Leicestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Leicestershire
Contract vacancies in Leicestershire with a recognized job title 546 503 501
% of contract IT jobs with a recognized job title 97.33% 95.63% 95.43%
Number of daily rates quoted 323 308 274
Leicestershire median daily rate £340 £338 £313
Median daily rate % change year-on-year +0.74% +8.00% -3.85%
10th Percentile £214 £131 £126
90th Percentile £536 £500 £475
East Midlands median daily rate £390 £390 £375
% change year-on-year - +4.00% +7.14%
Number of hourly rates quoted 42 22 40
Leicestershire median hourly rate £13.75 £14.00 £12.38
Median hourly rate % change year-on-year -1.79% +13.13% -38.13%
10th Percentile £9.75 £8.69 £9.93
90th Percentile £43.63 £37.10 £34.25
East Midlands median hourly rate £14.50 £13.50 £13.00
% change year-on-year +7.41% +3.85% -3.70%

Service Desk Analyst
Job Vacancy Trend in Leicestershire

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Leicestershire.

Job vacancy trend for Service Desk Analyst in Leicestershire

Service Desk Analyst
Contractor Daily Rate Trend in Leicestershire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in Leicestershire.

Contractor daily rate trend for Service Desk Analyst in Leicestershire

Service Desk Analyst
Contractor Hourly Rate Trend in Leicestershire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in Leicestershire.

Contractor hourly rate trend for Service Desk Analyst in Leicestershire

Service Desk Analyst
Contract Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Leicestershire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Kegworth +3 23 - -
Leicester -1 2 £188 +120.59%
Ashby-de-la-Zouch - 1 - -
Service Desk Analyst
East Midlands

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Leicestershire

For the 6 months to 20 November 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Leicestershire region featuring Service Desk Analyst in the job title.

1 19 (70.37%) Wireless
2 16 (59.26%) Windows
3 15 (55.56%) Microsoft Office
3 15 (55.56%) Microsoft
4 13 (48.15%) Internet
5 10 (37.04%) Finance
5 10 (37.04%) Financial Institution
6 3 (11.11%) ITIL
7 2 (7.41%) SQL
7 2 (7.41%) SQL Server
7 2 (7.41%) Active Directory
7 2 (7.41%) Microsoft Certification
7 2 (7.41%) MS Exchange
7 2 (7.41%) LAN
7 2 (7.41%) WAN
7 2 (7.41%) SLA
7 2 (7.41%) VMware
7 2 (7.41%) vSphere
7 2 (7.41%) Customer-Centric Approach
7 2 (7.41%) Customer-Centricity
7 2 (7.41%) Time Management
7 2 (7.41%) Windows Server
7 2 (7.41%) Remedy
8 1 (3.70%) SolarWinds
8 1 (3.70%) Skype for Business
8 1 (3.70%) Office 365
8 1 (3.70%) Exchange Server 2013
8 1 (3.70%) Mentoring
8 1 (3.70%) Software Licensing
8 1 (3.70%) Skype

Service Desk Analyst Skill Set
Co-occurring IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.41%) MS Exchange
2 1 (3.70%) Exchange Server 2013
2 1 (3.70%) SharePoint
2 1 (3.70%) Skype for Business
Applications
1 15 (55.56%) Microsoft Office
Cloud Services
1 1 (3.70%) Office 365
Communications & Networking
1 19 (70.37%) Wireless
2 13 (48.15%) Internet
3 2 (7.41%) LAN
3 2 (7.41%) WAN
4 1 (3.70%) IP Telephony
4 1 (3.70%) Skype
Database & Business Intelligence
1 2 (7.41%) SQL Server
General
1 10 (37.04%) Finance
1 10 (37.04%) Financial Institution
Miscellaneous
1 1 (3.70%) Driving Licence
Operating Systems
1 16 (59.26%) Windows
2 2 (7.41%) Windows Server
3 1 (3.70%) Windows 10
Processes & Methodologies
1 3 (11.11%) ITIL
2 2 (7.41%) Customer-Centric Approach
2 2 (7.41%) Customer-Centricity
2 2 (7.41%) Time Management
3 1 (3.70%) Asset Management
3 1 (3.70%) CRM
3 1 (3.70%) Mentoring
3 1 (3.70%) Service Management
3 1 (3.70%) Software Licensing
Programming Languages
1 2 (7.41%) SQL
Qualifications
1 2 (7.41%) Microsoft Certification
2 1 (3.70%) MCP
2 1 (3.70%) MCSA
2 1 (3.70%) MCTS
Quality Assurance & Compliance
1 2 (7.41%) SLA
System Software
1 2 (7.41%) Active Directory
1 2 (7.41%) vSphere
Systems Management
1 1 (3.70%) Systems Management Server (SMS)
Vendors
1 15 (55.56%) Microsoft
2 2 (7.41%) Remedy
2 2 (7.41%) VMware
3 1 (3.70%) Cisco
3 1 (3.70%) SolarWinds