6 of 6 Service Management Jobs in the East Midlands

Service Desk Coordinator - St Neots or North Hykeham(Lincoln), Hybrid Salary £35,000-45,000 25 days annual leave inclusive of up to 3 days December shut-down Buy or sell up to 5 days annual leave Two pension schemes to choose from Private Medical Insurance + discounts … scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We're looking for a proactive, technically capable Service Desk Coordinator to join our fast-paced IT Service Management contract. If you enjoy building strong support teams, leading by example ...

application can be reviewed. At Microlise, were looking for an exceptional Head of Support Services to define and lead our next generation of customer service strategy. This is a high-impact leadership role where you will transform our service model from reactive to proactive - leveraging insight, data … measurable customer and commercial outcomes, this is your opportunity to make a real difference. What youll be doing Own and execute the overarching Customer Service strategy, aligned with wider operational, product, and revenue goals Lead transformational initiatives including automation, self-service, demand reduction, and proactive monitoring Define ...

Company description: XPO TRANSPORT SOLUTIONS EUROPE Job description: IT Service Desk Manager Supplier & ServiceNow Product Owner (EU) Here at XPO, we take our people seriously. We are seeking a highly motivated and experienced IT Service Desk Manager to join our dynamic IT team on a full-time, permanent … days per week. This role is pivotal to how IT services are delivered across the organisation. The successful candidate will manage our outsourced service desk as a strategic supplier, ensuring high-quality, SLA-driven service delivery and outstanding customer experience. In addition, the role will own Major Incident ...

join our ICT Department. This role plays a key part in managing and supporting cloud and on-premise systems that are critical to service delivery across a multi-site organisation. You’ll work closely with colleagues, partners and suppliers to ensure systems are secure, reliable and continually improving. … system maintenance, upgrades, patching, backups and configuration reviews. Diagnose, troubleshoot and resolve incidents, problems and outages to minimise disruption. Work collaboratively with the ICT Service Desk, internal teams, external partners and suppliers. Support the rollout, testing and evaluation of new technologies and systems. Implement and maintain security best practices ...

Technical consultant required for my rapidly growing organisation. You will look after the Delivery of high-quality service and consultancy to meet customer and business requirements. Provide support to ongoing and new projects across a plethora of technologies, rapidly adapting to fulfil requirements in a fast-paced business sector. … Responsibilities Hold and Maintain a High level of Security clearance. Undertake customer project activities to deliver both company specific and third-party solutions. Management of planning, delivery and implementation of these solutions. Undertake delivery of internal or R&D projects as required. Produce accurate and comprehensive up to date ...

June Ideally you will ideally already have SC or above UK Security Clearance. Key Tasks and Responsibilities Undertake customer project activities to deliver solutions. Management of planning, delivery and implementation of these solutions. Provide technical support to the Service Desk as required. Management of support cases raised … customers through IT Service Management Tools. Undertake delivery of internal or R&D projects as required. In order to be considered you must have at least 3 years experience of the following: Infrastructure and Network topology. Linux based Operating Systems. Virtualisation technologies. Packet capture tools and their ability ...