The following table provides summary statistics for contract job vacancies advertised in the East Midlands with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 27 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Service Management
England / East Midlands
Rank 75 59 60
Rank change year-on-year -16 +1  
Contract jobs citing Service Management 24 36 38
As % of all contract IT jobs advertised in the East Midlands 1.61% 2.22% 2.27%
As % of the Processes & Methodologies category 2.02% 2.76% 2.97%
Number of daily rates quoted 18 20 12
Median daily rate £356 £400 £400
Median daily rate % change year-on-year -10.93% -  
90% offered a daily rate of more than £276 £271 £350
10% offered a daily rate of more than £473 £478 £498
UK excluding London median daily rate £403 £399 £355
% change year-on-year +0.93% +12.39%  
Number of hourly rates quoted 1 1 5
Median hourly rate £12.23 £12.00 £13.00
Median hourly rate % change year-on-year +1.87% -7.69%  
UK excluding London median hourly rate £15.90 £14.00 £13.35
% change year-on-year +13.57% +4.86%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East Midlands with a requirement for process and methodology skills.

Contract Process & Methodology Skills
East Midlands
Contract job vacancies with a requirement for process and methodology skills 1188 1304 1281
As % of all contract IT job vacancies advertised in the East Midlands 79.79% 80.35% 76.48%
Number of daily rates quoted 740 800 732
Median daily rate £386 £390 £375
Median daily rate % change year-on-year -0.96% +4.00%  
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £540 £550 £500
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 26 28 43
Median hourly rate £21.80 £31.25 £16.00
Median hourly rate % change year-on-year -30.24% +95.31%  
90% offered a hourly rate of more than £12.38 £12.00 £12.50
10% offered a hourly rate of more than £50.00 £43.50 £25.00
UK excluding London median hourly rate £36.25 £38.50 £30.20
% change year-on-year -5.84% +27.48%  

Service Management
Job Vacancy Trend in the East Midlands

The job posting trend of jobs advertised in the East Midlands citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in the East Midlands

Service Management
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in the East Midlands.

Contractor daily rate trend for Service Management in the East Midlands

Service Management
Contractor Daily Rate Histogram in the East Midlands

The daily rate distribution of IT jobs citing Service Management in the East Midlands over the 3 months to 27 March 2017.

Contractor daily rate histogram for Service Management in the East Midlands

Service Management
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management in the East Midlands.

Contractor hourly rate trend for Service Management in the East Midlands

Service Management
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -4 10 £300 -25.00%
Leicestershire -2 7 £325 - 2
Nottinghamshire +4 4 £375 +17.64%
Derbyshire -19 2 £600 +55.84%
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 27 March 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East Midlands region with a requirement for Service Management.

1 52 (77.61%) ITIL
2 32 (47.76%) ITSM
3 27 (40.30%) Finance
4 20 (29.85%) ITIL Certification
5 16 (23.88%) Service Delivery
5 16 (23.88%) Service Design
6 14 (20.90%) Change Management
6 14 (20.90%) Project Management
7 13 (19.40%) Microsoft
7 13 (19.40%) Windows
7 13 (19.40%) Stakeholder Management
8 12 (17.91%) Agile Software Development
9 9 (13.43%) PRINCE2
9 9 (13.43%) MS Excel
9 9 (13.43%) MS Office
9 9 (13.43%) SQL
9 9 (13.43%) SLA
10 8 (11.94%) BMC
10 8 (11.94%) Remedy
10 8 (11.94%) SQL Server
10 8 (11.94%) ServiceNow
10 8 (11.94%) Business Analysis
10 8 (11.94%) Remedy ITSM
11 7 (10.45%) Release Management
11 7 (10.45%) Incident Management
11 7 (10.45%) Degree
11 7 (10.45%) Analytical Skills
12 6 (8.96%) DevOps
12 6 (8.96%) COBIT
12 6 (8.96%) Problem Management

Service Management
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (7.46%) CMS
2 2 (2.99%) Sitecore CMS
3 1 (1.49%) SharePoint
3 1 (1.49%) WebSphere
Applications
1 9 (13.43%) MS Excel
1 9 (13.43%) MS Office
Business Applications
1 8 (11.94%) Remedy ITSM
2 3 (4.48%) Unit4 Business World
3 1 (1.49%) Dynamics NAV
Cloud Services
1 1 (1.49%) IaaS
1 1 (1.49%) PaaS
1 1 (1.49%) SaaS
Communications & Networking
1 3 (4.48%) WAN
2 2 (2.99%) Firewall
2 2 (2.99%) LAN
2 2 (2.99%) Wireless
3 1 (1.49%) BGP
3 1 (1.49%) Cisco ASA
3 1 (1.49%) ICMP
3 1 (1.49%) TCP/IP
3 1 (1.49%) VoIP
Database & Business Intelligence
1 8 (11.94%) SQL Server
2 1 (1.49%) OLAP
2 1 (1.49%) Oracle OLAP
2 1 (1.49%) Oracle OWB
Development Applications
1 4 (5.97%) Talend Open Studio
2 3 (4.48%) Dreamweaver
General
1 27 (40.30%) Finance
2 5 (7.46%) Retail
3 2 (2.99%) Marketing
4 1 (1.49%) Advertising
4 1 (1.49%) Banking
Job Titles
1 16 (23.88%) Analyst
2 14 (20.90%) Service Manager
3 9 (13.43%) Architect
4 8 (11.94%) Applications Support
4 8 (11.94%) IT Manager
5 7 (10.45%) IT Analyst
6 6 (8.96%) IT Services Manager
6 6 (8.96%) Service Analyst
6 6 (8.96%) Service Architect
7 5 (7.46%) Applications Support Analyst
7 5 (7.46%) Business Analyst
7 5 (7.46%) Consultant
7 5 (7.46%) Support Analyst
8 4 (5.97%) Business IT Analyst
8 4 (5.97%) Integration Manager
8 4 (5.97%) IT Business Analyst
8 4 (5.97%) Senior Architect
8 4 (5.97%) Service Management Analyst
8 4 (5.97%) SQL Analyst
8 4 (5.97%) SQL Support Analyst
Libraries, Frameworks & Software Standards
1 6 (8.96%) Web Services
2 4 (5.97%) CSS
2 4 (5.97%) HTML
2 4 (5.97%) Middleware
3 2 (2.99%) .NET
3 2 (2.99%) XML
4 1 (1.49%) Ajax
4 1 (1.49%) ASP.NET
4 1 (1.49%) jQuery
4 1 (1.49%) LINQ
4 1 (1.49%) WCF
4 1 (1.49%) WPF
Miscellaneous
1 7 (10.45%) Analytical Skills
2 3 (4.48%) Freedom of Information
2 3 (4.48%) iPad
2 3 (4.48%) Social Media
2 3 (4.48%) User Experience
2 3 (4.48%) VLE
3 2 (2.99%) CMDB
3 2 (2.99%) Management Information System
4 1 (1.49%) Data Centre
4 1 (1.49%) Video Conferencing
4 1 (1.49%) Virtual Team
Operating Systems
1 13 (19.40%) Windows
2 3 (4.48%) Android
2 3 (4.48%) Windows 7
3 2 (2.99%) Unix
4 1 (1.49%) AIX
4 1 (1.49%) Linux
4 1 (1.49%) Windows 2000
4 1 (1.49%) Windows XP
Processes & Methodologies
1 52 (77.61%) ITIL
2 32 (47.76%) ITSM
3 16 (23.88%) Service Delivery
3 16 (23.88%) Service Design
4 14 (20.90%) Change Management
4 14 (20.90%) Project Management
5 13 (19.40%) Stakeholder Management
6 12 (17.91%) Agile Software Development
7 9 (13.43%) PRINCE2
8 8 (11.94%) Business Analysis
9 7 (10.45%) Incident Management
9 7 (10.45%) Release Management
10 6 (8.96%) DevOps
10 6 (8.96%) Problem Management
10 6 (8.96%) TOGAF
11 5 (7.46%) Data Management
11 5 (7.46%) ITIL V3
11 5 (7.46%) Statistics
12 4 (5.97%) Process Improvement
12 4 (5.97%) Technical Analysis
Programming Languages
1 9 (13.43%) SQL
2 2 (2.99%) C#
3 1 (1.49%) C
3 1 (1.49%) JavaScript
3 1 (1.49%) PL/SQL
3 1 (1.49%) Shell Script
3 1 (1.49%) T-SQL
3 1 (1.49%) VB.NET
Qualifications
1 20 (29.85%) ITIL Certification
2 7 (10.45%) Degree
3 6 (8.96%) Microsoft Certification
3 6 (8.96%) Security Cleared
4 5 (7.46%) Cisco Certification
4 5 (7.46%) SC Cleared
5 4 (5.97%) CCNA
5 4 (5.97%) ISEB
5 4 (5.97%) ITIL Foundation Certificate
5 4 (5.97%) MCSE
6 2 (2.99%) BPSS Clearance
6 2 (2.99%) DV Cleared
6 2 (2.99%) MCSD
7 1 (1.49%) CCDP
7 1 (1.49%) CCNP
7 1 (1.49%) CISSP
7 1 (1.49%) PRINCE2 Certification
Quality Assurance & Compliance
1 9 (13.43%) SLA
2 6 (8.96%) COBIT
3 1 (1.49%) Disclosure Scotland
System Software
1 1 (1.49%) Active Directory
Systems Management
1 1 (1.49%) OVSD
Vendors
1 13 (19.40%) Microsoft
2 8 (11.94%) BMC
2 8 (11.94%) Remedy
2 8 (11.94%) ServiceNow
3 4 (5.97%) Apigee
3 4 (5.97%) Intel
3 4 (5.97%) Talend
4 3 (4.48%) Blackboard
5 2 (2.99%) Oracle
5 2 (2.99%) Sitecore
5 2 (2.99%) webMethods
6 1 (1.49%) Cisco
6 1 (1.49%) Citrix
6 1 (1.49%) HP
6 1 (1.49%) Palo Alto
6 1 (1.49%) SAP