Period
to 24 July 2017

The median contractor rate for a Help Desk Support was £163 per day in advertised job vacancies in Manchester during the 6 months to 24 July 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Support
North West > Manchester
6 months to
24 Jul 2017
Same period 2016 Same period 2015
Rank 125 135 132
Rank change year-on-year +10 -3 -14
Contract jobs requiring a Help Desk Support 14 15 14
As % of all contract IT jobs advertised in Manchester 0.50% 0.41% 0.43%
As % of the Job Titles category 0.53% 0.43% 0.45%
Number of daily rates quoted 2 4 0
Manchester median daily rate £163 £131 -
Median daily rate % change year-on-year +23.81% - -
North West median daily rate £180 £188 £160
% change year-on-year -4.00% +17.19% +33.33%
Number of hourly rates quoted 10 4 9
Manchester median hourly rate £12.50 £10.75 £10.01
Median hourly rate % change year-on-year +16.28% +7.45% -24.49%
10th Percentile £11.75 £9.00 £9.80
90th Percentile £14.00 £12.53 £14.55
North West median hourly rate £12.50 £11.00 £10.50
% change year-on-year +13.64% +4.74% +0.91%

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in Manchester. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
Manchester
Contract job vacancies with a job title containing a recognized job role 2629 3487 3122
As % of all contract IT job vacancies advertised in Manchester 93.99% 94.96% 95.21%
Number of daily rates quoted 1591 2063 1744
Manchester median daily rate £375 £395 £355
Median daily rate % change year-on-year -5.06% +11.27% +5.19%
10th Percentile £216 £225 £214
90th Percentile £545 £538 £525
North West median daily rate £400 £400 £375
% change year-on-year - +6.67% +7.14%
Number of hourly rates quoted 95 81 121
Manchester median hourly rate £15.50 £15.00 £14.00
Median hourly rate % change year-on-year +3.33% +7.14% -6.67%
10th Percentile £10.85 £10.25 £10.00
90th Percentile £43.75 £36.00 £36.25
North West median hourly rate £22.00 £19.00 £18.47
% change year-on-year +15.79% +2.87% +8.65%

Help Desk Support
Job Vacancy Trend in Manchester

Job postings that featured Help Desk Support in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Help Desk Support in Manchester

Help Desk Support
Contractor Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Support in Manchester.

Contractor daily rate trend for Help Desk Support in Manchester

Help Desk Support
Contractor Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Help Desk Support in Manchester.

Contractor hourly rate trend for Help Desk Support in Manchester

Help Desk Support Skill Set
Top 23 Co-occurring IT Skills in Manchester

For the 6 months to 24 July 2017, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Manchester region featuring Help Desk Support in the job title.

1 13 (92.86%) ITIL
2 10 (71.43%) SQL
2 10 (71.43%) Microsoft
2 10 (71.43%) Internet
2 10 (71.43%) Automotive
3 4 (28.57%) Google
4 3 (21.43%) Windows
5 2 (14.29%) TCP/IP
5 2 (14.29%) DNS
5 2 (14.29%) Cisco
5 2 (14.29%) Active Directory
5 2 (14.29%) Remedy
5 2 (14.29%) ServiceNow
6 1 (7.14%) Banking
6 1 (7.14%) MOS
6 1 (7.14%) Investment Banking
6 1 (7.14%) Law
6 1 (7.14%) Legal
6 1 (7.14%) Ticket Management
6 1 (7.14%) Windows 7
6 1 (7.14%) Finance
6 1 (7.14%) ITIL Certification
6 1 (7.14%) SAP

Help Desk Support Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 10 (71.43%) Internet
2 2 (14.29%) DNS
2 2 (14.29%) TCP/IP
General
1 10 (71.43%) Automotive
2 1 (7.14%) Banking
2 1 (7.14%) Finance
2 1 (7.14%) Investment Banking
2 1 (7.14%) Law
2 1 (7.14%) Legal
Operating Systems
1 3 (21.43%) Windows
2 1 (7.14%) Windows 7
Processes & Methodologies
1 13 (92.86%) ITIL
2 1 (7.14%) Ticket Management
Programming Languages
1 10 (71.43%) SQL
Qualifications
1 1 (7.14%) ITIL Certification
1 1 (7.14%) MOS
System Software
1 2 (14.29%) Active Directory
Vendors
1 10 (71.43%) Microsoft
2 4 (28.57%) Google
3 2 (14.29%) Cisco
3 2 (14.29%) Remedy
3 2 (14.29%) ServiceNow
4 1 (7.14%) SAP