Period
to 23 January 2018

The median contractor rate for a Help Desk Support was £135 per day in advertised job vacancies in the North West during the 6 months to 23 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Support
England > North West
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 192 195 233
Rank change year-on-year +3 +38 -46
Contract jobs requiring a Help Desk Support 6 15 14
As % of all contract IT jobs advertised in the North West 0.11% 0.25% 0.17%
As % of the Job Titles category 0.12% 0.26% 0.18%
Number of daily rates quoted 3 10 10
North West median daily rate £135 £129 £140
Median daily rate % change year-on-year +4.85% -8.04% +16.67%
10th Percentile £102 £95 £93
90th Percentile £176 £189 £348
England median daily rate £135 £150 £145
% change year-on-year -10.00% +3.45% +7.41%
Number of hourly rates quoted 2 2 3
North West median hourly rate £13.00 £11.75 £15.00
Median hourly rate % change year-on-year +10.64% -21.67% +30.43%
10th Percentile £11.85 £9.53 £9.80
90th Percentile £14.15 £13.78 £25.82
England median hourly rate £13.50 £13.85 £12.50
% change year-on-year -2.53% +10.80% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
North West
Contract vacancies in the North West with a recognized job title 5,199 5,729 7,893
% of contract IT jobs with a recognized job title 95.62% 94.30% 94.92%
Number of daily rates quoted 3,314 3,687 4,766
North West median daily rate £400 £400 £400
10th Percentile £235 £236 £225
90th Percentile £596 £575 £561
England median daily rate £450 £425 £415
% change year-on-year +5.88% +2.41% +3.75%
Number of hourly rates quoted 270 219 392
North West median hourly rate £17.62 £17.00 £21.40
Median hourly rate % change year-on-year +3.65% -20.56% +29.70%
10th Percentile £11.25 £11.03 £11.25
90th Percentile £48.75 £47.50 £47.71
England median hourly rate £18.38 £18.42 £18.50
% change year-on-year -0.24% -0.43% +12.12%

Help Desk Support
Job Vacancy Trend in the North West

Job postings that featured Help Desk Support in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Help Desk Support in the North West

Help Desk Support
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Support in the North West.

Contractor daily rate trend for Help Desk Support in the North West

Help Desk Support
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Help Desk Support in the North West.

Contractor hourly rate trend for Help Desk Support in the North West

Help Desk Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the North West region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -7 4 £118 -8.74% 3
Cheshire +2 1 - - 5
Merseyside - 1 £185 - 1
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 23 January 2018, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region featuring Help Desk Support in the job title.

1 3 (50.00%) ITIL
1 3 (50.00%) Windows
1 3 (50.00%) Microsoft
2 2 (33.33%) Active Directory
2 2 (33.33%) Internet
2 2 (33.33%) Automotive
2 2 (33.33%) Retail
2 2 (33.33%) VMware
2 2 (33.33%) SQL
3 1 (16.67%) Banking
3 1 (16.67%) Windows 7
3 1 (16.67%) Apple iOS
3 1 (16.67%) Google Drive
3 1 (16.67%) Data Centre
3 1 (16.67%) VMware Workstation
3 1 (16.67%) MOS
3 1 (16.67%) Investment Banking
3 1 (16.67%) Microsoft PowerPoint
3 1 (16.67%) Google
3 1 (16.67%) Smartphone
3 1 (16.67%) Incident Management
3 1 (16.67%) JIRA
3 1 (16.67%) SCCM
3 1 (16.67%) Video Conferencing
3 1 (16.67%) SC Cleared
3 1 (16.67%) CTC Cleared
3 1 (16.67%) Security Cleared
3 1 (16.67%) VMware Infrastructure
3 1 (16.67%) Android
3 1 (16.67%) Law

Help Desk Support Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (16.67%) Microsoft Excel
1 1 (16.67%) Microsoft PowerPoint
Cloud Services
1 1 (16.67%) Google Drive
Communications & Networking
1 2 (33.33%) Internet
2 1 (16.67%) LAN
2 1 (16.67%) WAN
2 1 (16.67%) Wi-Fi
Development Applications
1 1 (16.67%) JIRA
General
1 2 (33.33%) Automotive
1 2 (33.33%) Retail
2 1 (16.67%) Banking
2 1 (16.67%) Investment Banking
2 1 (16.67%) Law
2 1 (16.67%) Legal
Miscellaneous
1 1 (16.67%) Data Centre
1 1 (16.67%) Smartphone
1 1 (16.67%) Video Conferencing
Operating Systems
1 3 (50.00%) Windows
2 1 (16.67%) Android
2 1 (16.67%) Apple iOS
2 1 (16.67%) Windows 7
Processes & Methodologies
1 3 (50.00%) ITIL
2 1 (16.67%) Incident Management
Programming Languages
1 2 (33.33%) SQL
Qualifications
1 1 (16.67%) CTC Cleared
1 1 (16.67%) ITIL Certification
1 1 (16.67%) MOS
1 1 (16.67%) SC Cleared
1 1 (16.67%) Security Cleared
System Software
1 2 (33.33%) Active Directory
2 1 (16.67%) VMware Infrastructure
2 1 (16.67%) VMware Workstation
Systems Management
1 1 (16.67%) SCCM
Vendors
1 3 (50.00%) Microsoft
2 2 (33.33%) VMware
3 1 (16.67%) Apple
3 1 (16.67%) Citrix
3 1 (16.67%) Google