Period
to 22 November 2017

The median annual salary for a Help Desk Support was £22,500 in advertised job vacancies in Manchester during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Support
North West > Manchester
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 283 252 240
Rank change year-on-year -31 -12 +26
Permanent jobs requiring a Help Desk Support 11 27 26
As % of all permanent IT jobs advertised in Manchester 0.14% 0.36% 0.35%
As % of the Job Titles category 0.14% 0.37% 0.36%
Number of salaries quoted 9 26 17
Manchester median annual salary £22,500 £20,000 £20,000
Median salary % change year-on-year +12.50% - -9.09%
10th Percentile £18,200 £18,500 £18,500
90th Percentile £25,750 £24,500 £25,700
North West median annual salary £20,750 £21,000 £20,000
% change year-on-year -1.19% +5.00% -8.05%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 7767 7309 7124
% of permanent IT jobs with a recognized job title 97.39% 97.44% 96.60%
Number of salaries quoted 6454 6278 5936
Manchester median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% +6.67%
10th Percentile £26,000 £26,250 £24,500
90th Percentile £65,000 £62,500 £58,835
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +6.67%

Help Desk Support
Job Vacancy Trend in Manchester

Job postings that featured Help Desk Support in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Help Desk Support in Manchester

Help Desk Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support in Manchester.

Salary trend for Help Desk Support in Manchester

Help Desk Support
Salary Histogram in Manchester

The salary distribution of IT jobs citing Help Desk Support in Manchester over the 6 months to 22 November 2017.

Salary histogram for Help Desk Support in Manchester

Help Desk Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Manchester region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury - 3 £22,500 -
Sale +9 1 £20,000 +8.11%
Help Desk Support
North West

Help Desk Support Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 22 November 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring Help Desk Support in the job title.

1 5 (45.45%) Retail
2 4 (36.36%) SQL
3 3 (27.27%) Payment Gateway
3 3 (27.27%) Crystal Reports
3 3 (27.27%) Microsoft Office
3 3 (27.27%) CSS
3 3 (27.27%) Windows
3 3 (27.27%) Active Directory
3 3 (27.27%) HTML
3 3 (27.27%) Uniface
3 3 (27.27%) SQL Server Integration Services
3 3 (27.27%) Telesales
3 3 (27.27%) SQL Server Reporting Services
4 2 (18.18%) VMware
4 2 (18.18%) Google
4 2 (18.18%) Apple
4 2 (18.18%) Cisco
4 2 (18.18%) Microsoft
4 2 (18.18%) LAN
4 2 (18.18%) WAN
4 2 (18.18%) ITIL
4 2 (18.18%) Office 365
4 2 (18.18%) Hyper-V
4 2 (18.18%) Analytical Skills
4 2 (18.18%) Windows Server
5 1 (9.09%) Virtual Environments
5 1 (9.09%) Linux Command Line
5 1 (9.09%) Workload Management
5 1 (9.09%) Proactive Monitoring
5 1 (9.09%) Active Listening

Help Desk Support Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) MS Exchange
Applications
1 3 (27.27%) Microsoft Office
2 1 (9.09%) Microsoft Excel
Business Applications
1 3 (27.27%) Payment Gateway
2 1 (9.09%) Magento
Cloud Services
1 2 (18.18%) Office 365
2 1 (9.09%) G Suite
Communications & Networking
1 2 (18.18%) LAN
1 2 (18.18%) WAN
2 1 (9.09%) Firewall
2 1 (9.09%) Internet
2 1 (9.09%) TCP/IP
2 1 (9.09%) Wi-Fi
Database & Business Intelligence
1 3 (27.27%) Crystal Reports
1 3 (27.27%) SQL Server Integration Services
1 3 (27.27%) SQL Server Reporting Services
Development Applications
1 1 (9.09%) Git (software)
1 1 (9.09%) JIRA
General
1 5 (45.45%) Retail
2 1 (9.09%) Automotive
2 1 (9.09%) Finance
Libraries, Frameworks & Software Standards
1 3 (27.27%) CSS
1 3 (27.27%) HTML
Miscellaneous
1 2 (18.18%) Analytical Skills
2 1 (9.09%) EPoS
2 1 (9.09%) Linux Command Line
2 1 (9.09%) Management Information System
Operating Systems
1 3 (27.27%) Windows
2 2 (18.18%) Windows Server
3 1 (9.09%) Linux
3 1 (9.09%) Windows 10
3 1 (9.09%) Windows 7
3 1 (9.09%) Windows 8
3 1 (9.09%) Windows Server 2008
3 1 (9.09%) Windows Server 2012
Processes & Methodologies
1 3 (27.27%) Telesales
2 2 (18.18%) ITIL
3 1 (9.09%) Active Listening
3 1 (9.09%) Asset Management
3 1 (9.09%) E-Commerce
3 1 (9.09%) Open Source
3 1 (9.09%) Proactive Monitoring
3 1 (9.09%) Ticket Management
3 1 (9.09%) Virtual Environments
3 1 (9.09%) Workflow
3 1 (9.09%) Workload Management
Programming Languages
1 4 (36.36%) SQL
2 3 (27.27%) Uniface
Qualifications
1 1 (9.09%) MCP
1 1 (9.09%) MCSA
1 1 (9.09%) MCSE
1 1 (9.09%) Microsoft Certification
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 3 (27.27%) Active Directory
2 2 (18.18%) Hyper-V
3 1 (9.09%) VMware Infrastructure
Vendors
1 2 (18.18%) Apple
1 2 (18.18%) Cisco
1 2 (18.18%) Google
1 2 (18.18%) Microsoft
1 2 (18.18%) VMware
2 1 (9.09%) Citrix