Period
to 18 November 2017

The following table provides summary statistics for contract job vacancies advertised in Merseyside with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
North West > Merseyside
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 33 30 32
Rank change year-on-year -3 +2 -2
Contract jobs citing CRM 15 25 28
As % of all contract IT jobs advertised in Merseyside 3.07% 4.15% 3.61%
As % of the Processes & Methodologies category 3.64% 5.29% 4.55%
Number of daily rates quoted 11 22 21
Merseyside median daily rate £488 £375 £338
Median daily rate % change year-on-year +30.00% +11.11% -34.78%
10th Percentile £313 £233 £225
90th Percentile £538 £486 £475
North West median daily rate £413 £400 £425
% change year-on-year +3.13% -5.88% +1.49%
Number of hourly rates quoted 0 0 0
Merseyside median hourly rate - - -
North West median hourly rate - £15.50 £34.32
% change year-on-year - -54.84% +101.82%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Merseyside with a requirement for process or methodology skills.

All Process and Methodology Skills
Merseyside
Contract vacancies with a requirement for process or methodology skills 412 473 615
As % of all contract IT jobs advertised in Merseyside 84.43% 78.57% 79.25%
Number of daily rates quoted 258 293 318
Merseyside median daily rate £388 £375 £375
Median daily rate % change year-on-year +3.33% - +7.14%
10th Percentile £254 £250 £166
90th Percentile £538 £510 £538
North West median daily rate £400 £400 £400
Number of hourly rates quoted 8 6 5
Merseyside median hourly rate £13.00 £22.42 £17.50
Median hourly rate % change year-on-year -42.02% +28.13% +12.90%
10th Percentile £11.02 £11.25 £11.20
90th Percentile £20.18 £30.76 £97.58
North West median hourly rate £27.00 £23.50 £30.52
% change year-on-year +14.89% -23.00% +64.97%

CRM
Job Vacancy Trend in Merseyside

Job postings citing CRM as a percentage of all IT jobs advertised in Merseyside.

Job vacancy trend for CRM in Merseyside

CRM
Contractor Daily Rate Trend in Merseyside

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Merseyside.

Contractor daily rate trend for CRM in Merseyside

CRM
Contractor Daily Rate Histogram in Merseyside

The daily rate distribution of IT jobs citing CRM in Merseyside over the 6 months to 18 November 2017.

Contractor daily rate histogram for CRM in Merseyside

CRM
Contractor Hourly Rate Trend in Merseyside

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Merseyside.

Contractor hourly rate trend for CRM in Merseyside

CRM
Contract Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Merseyside region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -11 13 £494 +31.67% 2
CRM
North West

For the 6 months to 18 November 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Merseyside region with a requirement for CRM.

1 8 (53.33%) Data Architecture
2 7 (46.67%) Data Management
2 7 (46.67%) Data Modelling
2 7 (46.67%) Business Intelligence
2 7 (46.67%) Case Management
3 6 (40.00%) User Experience
3 6 (40.00%) Data Warehouse
4 5 (33.33%) Project Management
4 5 (33.33%) IT Strategy
4 5 (33.33%) Data Governance
4 5 (33.33%) Enterprise Architecture
4 5 (33.33%) Logical Data Model
4 5 (33.33%) Physical Data Model
5 4 (26.67%) Service Management
6 3 (20.00%) SQL
6 3 (20.00%) Dynamics CRM
7 2 (13.33%) SQL Server Integration Services
7 2 (13.33%) SQL Server Reporting Services
7 2 (13.33%) Migration
7 2 (13.33%) Wealth Management
7 2 (13.33%) SQL Server Analysis Services
7 2 (13.33%) T-SQL
7 2 (13.33%) SQL Server
7 2 (13.33%) Windows
7 2 (13.33%) Internet
7 2 (13.33%) Active Directory
7 2 (13.33%) Business Transformation
7 2 (13.33%) Security Cleared
7 2 (13.33%) Windows Server
7 2 (13.33%) Master Data Management

CRM
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.67%) CMS
1 1 (6.67%) Oracle Service Bus
1 1 (6.67%) SAS
Business Applications
1 3 (20.00%) Dynamics CRM
2 1 (6.67%) Siebel CRM
Cloud Services
1 1 (6.67%) Dynamics 365
1 1 (6.67%) Office 365
Communications & Networking
1 2 (13.33%) Internet
2 1 (6.67%) DHCP
2 1 (6.67%) DNS
2 1 (6.67%) DSL
2 1 (6.67%) Firewall
2 1 (6.67%) iSCSI
2 1 (6.67%) LAN
2 1 (6.67%) MPLS
2 1 (6.67%) Structured Cabling
2 1 (6.67%) TCP/IP
2 1 (6.67%) VRRP
2 1 (6.67%) WAN
Database & Business Intelligence
1 6 (40.00%) Data Warehouse
2 2 (13.33%) SQL Server
2 2 (13.33%) SQL Server Analysis Services
2 2 (13.33%) SQL Server Integration Services
2 2 (13.33%) SQL Server Reporting Services
3 1 (6.67%) InterSystems Cache
3 1 (6.67%) Oracle Database
3 1 (6.67%) Oracle Database 11g
General
1 1 (6.67%) Finance
Job Titles
1 9 (60.00%) Architect
2 7 (46.67%) Data Architect
3 2 (13.33%) Business Analyst
3 2 (13.33%) CRM Business Analyst
3 2 (13.33%) Developer
3 2 (13.33%) Solutions Architect
3 2 (13.33%) SQL Developer
4 1 (6.67%) Analyst
4 1 (6.67%) Applications Architect
4 1 (6.67%) Business Data Analyst
4 1 (6.67%) Business Intelligence Developer
4 1 (6.67%) CRM Manager
4 1 (6.67%) Data Analyst
4 1 (6.67%) Desktop Engineer
4 1 (6.67%) Desktop Support
4 1 (6.67%) Financial Business Analyst
4 1 (6.67%) Programme Manager
4 1 (6.67%) Programme Test Manager
4 1 (6.67%) Senior Support Engineer
4 1 (6.67%) Test Manager
Libraries, Frameworks & Software Standards
1 1 (6.67%) WebCenter
Miscellaneous
1 6 (40.00%) User Experience
2 1 (6.67%) Data Structures
2 1 (6.67%) Management Information System
2 1 (6.67%) Microsoft Licensing
Operating Systems
1 2 (13.33%) Windows
1 2 (13.33%) Windows Server
2 1 (6.67%) Windows 10
2 1 (6.67%) Windows Server 2012
Processes & Methodologies
1 8 (53.33%) Data Architecture
2 7 (46.67%) Business Intelligence
2 7 (46.67%) Case Management
2 7 (46.67%) Data Management
2 7 (46.67%) Data Modelling
3 5 (33.33%) Data Governance
3 5 (33.33%) Enterprise Architecture
3 5 (33.33%) IT Strategy
3 5 (33.33%) Logical Data Model
3 5 (33.33%) Physical Data Model
3 5 (33.33%) Project Management
4 4 (26.67%) Service Management
5 2 (13.33%) Business Transformation
5 2 (13.33%) Master Data Management
5 2 (13.33%) Migration
5 2 (13.33%) Wealth Management
6 1 (6.67%) Change Control
6 1 (6.67%) Infrastructure Management
6 1 (6.67%) Software Licensing
6 1 (6.67%) Translating Business Requirements
Programming Languages
1 3 (20.00%) SQL
2 2 (13.33%) T-SQL
Qualifications
1 2 (13.33%) Security Cleared
System Software
1 2 (13.33%) Active Directory
2 1 (6.67%) Hyper-V
2 1 (6.67%) Oracle RAC
Systems Management
1 1 (6.67%) Data Guard
1 1 (6.67%) Oracle Identity Management
1 1 (6.67%) Tivoli Identity Manager
1 1 (6.67%) vMotion
Vendors
1 1 (6.67%) Dell
1 1 (6.67%) HP
1 1 (6.67%) IBM
1 1 (6.67%) Microsoft
1 1 (6.67%) NETGEAR
1 1 (6.67%) Oracle
1 1 (6.67%) Siebel
1 1 (6.67%) SonicWALL
1 1 (6.67%) VMware