The following table provides summary statistics for contract job vacancies advertised in Merseyside with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 24 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
North West / Merseyside
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 32 27 29
Rank change year-on-year -5 +2  
Contract jobs citing CRM 13 18 13
As % of all contract IT jobs advertised in Merseyside 3.95% 5.42% 3.37%
As % of the Processes & Methodologies category 4.87% 6.55% 4.80%
Number of daily rates quoted 11 16 10
Median daily rate £475 £375 £331
Median daily rate % change year-on-year +26.66% +13.20%  
90% offered a daily rate of more than £325 £274 £257
10% offered a daily rate of more than £525 £513 £533
UK excluding London median daily rate £413 £400 £375
% change year-on-year +3.12% +6.66%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £35.75 £20.00 £16.00
% change year-on-year +78.75% +25.00%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Merseyside with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Merseyside
Contract job vacancies with a requirement for process and methodology skills 267 275 271
As % of all contract IT job vacancies advertised in Merseyside 81.16% 82.83% 70.21%
Number of daily rates quoted 182 160 132
Median daily rate £425 £380 £468
Median daily rate % change year-on-year +11.84% -18.71%  
90% offered a daily rate of more than £325 £275 £265
10% offered a daily rate of more than £550 £525 £675
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 1 2 1
Median hourly rate £13.50 £18.80 £51.67
Median hourly rate % change year-on-year -28.19% -63.61%  
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

CRM
Job Vacancy Trend in Merseyside

The job posting trend of jobs advertised in Merseyside citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Merseyside

CRM
Contractor Daily Rate Trend in Merseyside

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Merseyside.

Contractor daily rate trend for CRM in Merseyside

CRM
Contractor Daily Rate Histogram in Merseyside

The daily rate distribution of IT jobs citing CRM in Merseyside over the 3 months to 24 June 2017.

Contractor daily rate histogram for CRM in Merseyside

CRM
Contractor Hourly Rate Trend in Merseyside

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Merseyside.

Contractor hourly rate trend for CRM in Merseyside

CRM
Contract Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Merseyside region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -3 13 £475 +26.66% 3
CRM
North West

For the 6 months to 24 June 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Merseyside region with a requirement for CRM.

1 21 (63.64%) Dynamics CRM
2 20 (60.61%) Microsoft
3 14 (42.42%) Agile Software Development
4 12 (36.36%) Case Management
5 11 (33.33%) Project Management
6 7 (21.21%) Data Modelling
6 7 (21.21%) Finance
6 7 (21.21%) Process Improvement
6 7 (21.21%) Data Architecture
7 6 (18.18%) Waterfall
7 6 (18.18%) User Experience
7 6 (18.18%) Data Management
7 6 (18.18%) Migration
7 6 (18.18%) JavaScript
8 5 (15.15%) .NET
8 5 (15.15%) Workflow
8 5 (15.15%) Logical Data Model
8 5 (15.15%) Physical Data Model
8 5 (15.15%) BPSS Clearance
8 5 (15.15%) Data Governance
8 5 (15.15%) Enterprise Architecture
8 5 (15.15%) IT Strategy
9 4 (12.12%) Time Management
9 4 (12.12%) SC Cleared
9 4 (12.12%) Security Cleared
9 4 (12.12%) Enterprise Software
9 4 (12.12%) Management Information System
9 4 (12.12%) Service Management
9 4 (12.12%) Business Intelligence
9 4 (12.12%) SLA

CRM
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.06%) SAS
1 2 (6.06%) SharePoint
2 1 (3.03%) CMS
Applications
1 1 (3.03%) Microsoft Project
Business Applications
1 21 (63.64%) Dynamics CRM
2 1 (3.03%) Unica
Cloud Services
1 3 (9.09%) Office 365
2 1 (3.03%) Dynamics 365
2 1 (3.03%) Microsoft Azure
Communications & Networking
1 2 (6.06%) Intranet
2 1 (3.03%) DHCP
2 1 (3.03%) DNS
2 1 (3.03%) DSL
2 1 (3.03%) Firewall
2 1 (3.03%) Internet
2 1 (3.03%) iSCSI
2 1 (3.03%) MPLS
2 1 (3.03%) Structured Cabling
2 1 (3.03%) VRRP
Database & Business Intelligence
1 4 (12.12%) Data Warehouse
2 2 (6.06%) SQL Server
3 1 (3.03%) Base SAS
3 1 (3.03%) SQL Server 2005
3 1 (3.03%) SQL Server 2014
3 1 (3.03%) SQL Server 2016
3 1 (3.03%) SQL Server Integration Services
Development Applications
1 3 (9.09%) Visual Studio
1 3 (9.09%) Visual Studio Team System
General
1 7 (21.21%) Finance
2 3 (9.09%) Banking
3 1 (3.03%) Advertising
Job Titles
1 11 (33.33%) Analyst
2 9 (27.27%) Architect
3 7 (21.21%) Data Architect
4 6 (18.18%) Project Manager
5 5 (15.15%) Business Analyst
6 4 (12.12%) CRM Developer
6 4 (12.12%) Developer
6 4 (12.12%) Dynamics CRM Developer
6 4 (12.12%) Service Analyst
6 4 (12.12%) Service Desk Analyst
7 3 (9.09%) CRM Architect
7 3 (9.09%) Digital Analyst
7 3 (9.09%) Digital Business Analyst
7 3 (9.09%) Digital Project Manager
7 3 (9.09%) Dynamics CRM Architect
7 3 (9.09%) Microsoft Developer
8 2 (6.06%) CRM Analyst
8 2 (6.06%) CRM Manager
8 2 (6.06%) CRM Project Manager
8 2 (6.06%) Lead Developer
Libraries, Frameworks & Software Standards
1 5 (15.15%) .NET
2 4 (12.12%) HTML
3 3 (9.09%) .NET Framework
3 3 (9.09%) ASP.NET Web API
3 3 (9.09%) CSS
3 3 (9.09%) WCF
4 1 (3.03%) jQuery
4 1 (3.03%) Web Services
Miscellaneous
1 6 (18.18%) User Experience
2 4 (12.12%) Enterprise Software
2 4 (12.12%) Management Information System
3 3 (9.09%) Analytical Skills
4 1 (3.03%) Greenfield Project
4 1 (3.03%) Microsoft Licensing
Operating Systems
1 1 (3.03%) Windows
1 1 (3.03%) Windows Server
1 1 (3.03%) Windows Server 2012
Processes & Methodologies
1 14 (42.42%) Agile Software Development
2 12 (36.36%) Case Management
3 11 (33.33%) Project Management
4 7 (21.21%) Data Architecture
4 7 (21.21%) Data Modelling
4 7 (21.21%) Process Improvement
5 6 (18.18%) Data Management
5 6 (18.18%) Migration
5 6 (18.18%) Waterfall
6 5 (15.15%) Data Governance
6 5 (15.15%) Enterprise Architecture
6 5 (15.15%) IT Strategy
6 5 (15.15%) Logical Data Model
6 5 (15.15%) Physical Data Model
6 5 (15.15%) Workflow
7 4 (12.12%) Business Intelligence
7 4 (12.12%) Scrum
7 4 (12.12%) Service Management
7 4 (12.12%) Time Management
8 3 (9.09%) Use Case
Programming Languages
1 6 (18.18%) JavaScript
2 2 (6.06%) C#
3 1 (3.03%) SQL
Qualifications
1 5 (15.15%) BPSS Clearance
2 4 (12.12%) SC Cleared
2 4 (12.12%) Security Cleared
3 2 (6.06%) APMP
3 2 (6.06%) ISEB
Quality Assurance & Compliance
1 4 (12.12%) SLA
System Software
1 1 (3.03%) Active Directory
1 1 (3.03%) Hyper-V
Systems Management
1 1 (3.03%) vMotion
Vendors
1 20 (60.61%) Microsoft
2 1 (3.03%) Dell
2 1 (3.03%) HP
2 1 (3.03%) IBM
2 1 (3.03%) NETGEAR
2 1 (3.03%) SonicWALL
2 1 (3.03%) VMware