Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
North West > Merseyside
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 69 59 48
Rank change year-on-year -10 -11 +31
Permanent jobs citing CRM 18 49 37
As % of all permanent IT jobs advertised in Merseyside 1.82% 3.78% 3.94%
As % of the Processes & Methodologies category 2.01% 4.26% 4.50%
Number of salaries quoted 16 33 37
Merseyside median annual salary £31,500 £38,000 £55,000
Median salary % change year-on-year -17.11% -30.91% +14.58%
10th Percentile £28,750 £27,250 £26,700
90th Percentile £45,625 £55,000 £75,000
North West median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% -2.60%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for process or methodology skills.

All Process and Methodology Skills
Merseyside
Permanent vacancies with a requirement for process or methodology skills 894 1149 823
As % of all permanent IT jobs advertised in Merseyside 90.58% 88.52% 87.65%
Number of salaries quoted 666 777 621
Merseyside median annual salary £41,000 £40,000 £40,000
Median salary % change year-on-year +2.50% - -
10th Percentile £27,261 £26,250 £25,500
90th Percentile £66,250 £57,500 £65,000
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +1.27%

CRM
Job Vacancy Trend in Merseyside

Job postings citing CRM as a percentage of all IT jobs advertised in Merseyside.

Job vacancy trend for CRM in Merseyside

CRM
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Merseyside.

Salary trend for CRM in Merseyside

CRM
Salary Histogram in Merseyside

The salary distribution of IT jobs citing CRM in Merseyside over the 6 months to 18 November 2017.

Salary histogram for CRM in Merseyside

CRM
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Merseyside region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -10 15 £31,500 -17.11% 2
Birkenhead - 3 £32,000 -
CRM
North West

For the 6 months to 18 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region with a requirement for CRM.

1 10 (55.56%) SQL
1 10 (55.56%) Microsoft
1 10 (55.56%) Business Intelligence
2 9 (50.00%) SQL Server
2 9 (50.00%) SQL Server Reporting Services
2 9 (50.00%) Analytical Skills
3 8 (44.44%) Spreadsheet
3 8 (44.44%) Data Analysis
3 8 (44.44%) VB
3 8 (44.44%) Microsoft Excel
3 8 (44.44%) MySQL
3 8 (44.44%) Data Mining
3 8 (44.44%) B2B
3 8 (44.44%) Management Information System
4 4 (22.22%) Information Security Management
4 4 (22.22%) Security Management
4 4 (22.22%) Information Security
5 2 (11.11%) Patch Management
5 2 (11.11%) Windows Server
5 2 (11.11%) Manufacturing
5 2 (11.11%) Active Directory
5 2 (11.11%) ERP
5 2 (11.11%) ITIL
5 2 (11.11%) Windows
5 2 (11.11%) C#
5 2 (11.11%) .NET
5 2 (11.11%) Dynamics NAV
5 2 (11.11%) Dynamics CRM
6 1 (5.56%) SQL Server Integration Services
6 1 (5.56%) Marketing

CRM
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) K2 blackpearl
1 1 (5.56%) SharePoint
Applications
1 8 (44.44%) Microsoft Excel
1 8 (44.44%) Spreadsheet
Business Applications
1 2 (11.11%) Dynamics CRM
1 2 (11.11%) Dynamics NAV
Cloud Services
1 1 (5.56%) Microsoft Azure
Communications & Networking
1 1 (5.56%) SMS
Database & Business Intelligence
1 9 (50.00%) SQL Server
1 9 (50.00%) SQL Server Reporting Services
2 8 (44.44%) Data Mining
2 8 (44.44%) MySQL
3 1 (5.56%) Data Warehouse
3 1 (5.56%) Event Store
3 1 (5.56%) SQL Server Analysis Services
3 1 (5.56%) SQL Server Integration Services
Development Applications
1 1 (5.56%) Axure RP
1 1 (5.56%) Octopus Deploy
1 1 (5.56%) Selenium
1 1 (5.56%) TeamCity
General
1 2 (11.11%) Manufacturing
2 1 (5.56%) Banking
2 1 (5.56%) Finance
2 1 (5.56%) Marketing
2 1 (5.56%) Retail
Job Titles
1 8 (44.44%) Analyst
2 7 (38.89%) Developer
3 5 (27.78%) SQL Developer
4 4 (22.22%) Data Analyst
4 4 (22.22%) SQL Analyst
4 4 (22.22%) SQL Data Analyst
5 2 (11.11%) Support Analyst
6 1 (5.56%) Business Intelligence Developer
6 1 (5.56%) C# .NET Developer
6 1 (5.56%) C# ASP.NET Developer
6 1 (5.56%) CRM Business Analyst
6 1 (5.56%) Data Manager
6 1 (5.56%) Dynamics CRM Developer
6 1 (5.56%) Information Manager
6 1 (5.56%) IT Analyst
6 1 (5.56%) Lead C# Developer
6 1 (5.56%) Lead Developer
6 1 (5.56%) SQL BI Developer
6 1 (5.56%) Systems Manager
6 1 (5.56%) Technical Support
Libraries, Frameworks & Software Standards
1 2 (11.11%) .NET
2 1 (5.56%) ASP.NET
2 1 (5.56%) LINQ
2 1 (5.56%) WCF
2 1 (5.56%) WF
2 1 (5.56%) WPF
Miscellaneous
1 9 (50.00%) Analytical Skills
2 8 (44.44%) Management Information System
Operating Systems
1 2 (11.11%) Windows
1 2 (11.11%) Windows Server
Processes & Methodologies
1 10 (55.56%) Business Intelligence
2 8 (44.44%) B2B
2 8 (44.44%) Data Analysis
3 4 (22.22%) Information Security
3 4 (22.22%) Information Security Management
3 4 (22.22%) Security Management
4 2 (11.11%) ERP
4 2 (11.11%) ITIL
4 2 (11.11%) Patch Management
5 1 (5.56%) Agile Software Development
5 1 (5.56%) Business Analysis
5 1 (5.56%) Continuous Integration
5 1 (5.56%) Data Strategy
5 1 (5.56%) Defect Management
5 1 (5.56%) Kanban
5 1 (5.56%) Mentoring
5 1 (5.56%) MVC
5 1 (5.56%) Test Automation
5 1 (5.56%) User Acceptance Testing
5 1 (5.56%) Wealth Management
Programming Languages
1 10 (55.56%) SQL
2 8 (44.44%) VB
3 2 (11.11%) C#
4 1 (5.56%) PowerShell
4 1 (5.56%) T-SQL
4 1 (5.56%) VB.NET
System Software
1 2 (11.11%) Active Directory
Systems Management
1 1 (5.56%) SCCM
Vendors
1 10 (55.56%) Microsoft
2 1 (5.56%) VMware