Period
to 16 July 2019

The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 16 July 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > North West
6 months to
16 Jul 2019
Same period 2018 Same period 2017
Rank 56 78 50
Rank change year-on-year +22 -28 -15
Contract jobs citing CRM 184 164 198
As % of all contract IT jobs advertised in the North West 3.46% 2.66% 3.50%
As % of the Processes & Methodologies category 4.05% 3.10% 4.22%
Number of daily rates quoted 141 103 153
North West median daily rate £402 £425 £413
Median daily rate % change year-on-year -5.41% +3.03% -2.94%
10th Percentile £285 £325 £228
90th Percentile £550 £537 £565
England median daily rate £463 £450 £438
% change year-on-year +2.78% +2.86% +2.94%
Number of hourly rates quoted 0 1 1
North West median hourly rate - £6.00 £50.00
Median hourly rate % change year-on-year - -88.00% +233.33%
England median hourly rate £20.75 £15.50 £35.00
% change year-on-year +33.87% -55.71% +62.79%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Contract vacancies with a requirement for process or methodology skills 4,543 5,287 4,693
As % of all contract IT jobs advertised in the North West 85.54% 85.79% 83.00%
Number of daily rates quoted 2,970 3,318 2,867
North West median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - -
10th Percentile £263 £263 £250
90th Percentile £600 £575 £543
England median daily rate £475 £463 £450
% change year-on-year +2.70% +2.78% +5.88%
Number of hourly rates quoted 166 257 221
North West median hourly rate £25.34 £23.75 £36.00
Median hourly rate % change year-on-year +6.67% -34.03% +28.57%
10th Percentile £12.92 £11.17 £11.75
90th Percentile £53.38 £53.50 £52.50
England median hourly rate £25.00 £22.00 £25.00
% change year-on-year +13.64% -12.00% +5.26%

CRM
Job Vacancy Trend in the North West

Job postings citing CRM as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for CRM in the North West

CRM
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the North West.

Contractor daily rate trend for CRM in the North West

CRM
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing CRM in the North West over the 6 months to 16 July 2019.

Contractor daily rate histogram for CRM in the North West

CRM
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the North West.

Contractor hourly rate trend for CRM in the North West

CRM
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the North West region over the 6 months to 16 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +3 73 £388 -7.46% 57
Merseyside +11 36 £450 -5.26% 15
Cheshire +13 35 £425 +6.25% 21
Lancashire +15 29 £400 +14.29% 7
Cumbria - 1 £625 -
CRM
England

For the 6 months to 16 July 2019, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region with a requirement for CRM.

1 107 (58.15%) Dynamics CRM
2 91 (49.46%) .NET
3 86 (46.74%) C#
4 81 (44.02%) Microsoft
5 62 (33.70%) Agile Software Development
6 50 (27.17%) SQL
7 43 (23.37%) Workflow
8 41 (22.28%) Dynamics 365
9 38 (20.65%) HTML
10 37 (20.11%) Microsoft Azure
11 35 (19.02%) SQL Server
12 34 (18.48%) Case Management
13 32 (17.39%) Web Services
14 31 (16.85%) ITIL
14 31 (16.85%) ASP.NET
14 31 (16.85%) JavaScript
15 27 (14.67%) Service Management
16 25 (13.59%) SharePoint
17 24 (13.04%) CSS
18 22 (11.96%) Visual Studio
19 21 (11.41%) .NET Framework
19 21 (11.41%) User Experience
20 20 (10.87%) Continuous Integration
20 20 (10.87%) Oracle
21 19 (10.33%) Migration
21 19 (10.33%) Problem-Solving
22 18 (9.78%) Scrum
22 18 (9.78%) SOAP
23 17 (9.24%) Business Intelligence
23 17 (9.24%) Continuous Improvement

CRM
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (13.59%) SharePoint
2 9 (4.89%) CMS
3 7 (3.80%) BizTalk Server
4 4 (2.17%) IIS
5 3 (1.63%) SharePoint 2013
5 3 (1.63%) Umbraco
6 2 (1.09%) Confluence
6 2 (1.09%) GroupWise
7 1 (0.54%) Drupal
7 1 (0.54%) Oracle SOA Suite
7 1 (0.54%) Oracle Workflow
Applications
1 3 (1.63%) Microsoft Office
2 2 (1.09%) Microsoft Excel
3 1 (0.54%) MS Visio
3 1 (0.54%) Photoshop
Business Applications
1 107 (58.15%) Dynamics CRM
2 3 (1.63%) Oracle 11i
2 3 (1.63%) Oracle Applications
2 3 (1.63%) Oracle Assets
2 3 (1.63%) Oracle EBS
2 3 (1.63%) Oracle General Ledger
2 3 (1.63%) Oracle Payables
2 3 (1.63%) Oracle Receivables
3 2 (1.09%) Salesforce.com CRM
3 2 (1.09%) SAP Oil and Gas
3 2 (1.09%) Siebel CRM
4 1 (0.54%) Dynamics AX
4 1 (0.54%) Oracle Financials
4 1 (0.54%) SAP CRM
4 1 (0.54%) Unit4 Business World
Cloud Services
1 41 (22.28%) Dynamics 365
2 37 (20.11%) Microsoft Azure
3 16 (8.70%) Office 365
4 15 (8.15%) Amazon AWS
5 11 (5.98%) Serverless
6 10 (5.43%) Azure Active Directory
6 10 (5.43%) Azure Functions
6 10 (5.43%) Power Platform
7 3 (1.63%) Veeva
8 2 (1.09%) SaaS
8 2 (1.09%) Salesforce Sales Cloud
9 1 (0.54%) Boomi
9 1 (0.54%) GitHub
9 1 (0.54%) PaaS
9 1 (0.54%) Yarn
Communications & Networking
1 4 (2.17%) HTTP
2 2 (1.09%) DHCP
2 2 (1.09%) DNS
2 2 (1.09%) PBX
3 1 (0.54%) Internet
Database & Business Intelligence
1 35 (19.02%) SQL Server
2 10 (5.43%) Power BI
3 4 (2.17%) Data Warehouse
4 3 (1.63%) Azure SQL Database
4 3 (1.63%) MS Access
4 3 (1.63%) Oracle BI EE
4 3 (1.63%) Oracle Reports
5 2 (1.09%) Oracle Database
5 2 (1.09%) Oracle8/8i Database
5 2 (1.09%) Oracle9i Database
6 1 (0.54%) Azure SQL Data Warehouse
6 1 (0.54%) Big Data
6 1 (0.54%) BusinessObjects Business Intelligence
6 1 (0.54%) Data Mining
6 1 (0.54%) MySQL
6 1 (0.54%) Oracle Discoverer
6 1 (0.54%) SAP HANA
6 1 (0.54%) SQL Server 2016
6 1 (0.54%) SQL Server Integration Services
6 1 (0.54%) SQL Server Reporting Services
Development Applications
1 22 (11.96%) Visual Studio
2 10 (5.43%) Visual Studio Team System
3 9 (4.89%) Git (software)
4 7 (3.80%) JIRA
4 7 (3.80%) Selenium
5 6 (3.26%) Bitbucket
5 6 (3.26%) gulp
6 5 (2.72%) Octopus Deploy
6 5 (2.72%) TeamCity
7 3 (1.63%) Oracle Forms
8 2 (1.09%) Oracle APEX
9 1 (0.54%) Bugzilla
9 1 (0.54%) CruiseControl
9 1 (0.54%) Eclipse
9 1 (0.54%) JMeter
9 1 (0.54%) LoadRunner
9 1 (0.54%) Mocha
9 1 (0.54%) ReSharper
9 1 (0.54%) Subversion
9 1 (0.54%) Team Foundation Server
General
1 12 (6.52%) Finance
2 9 (4.89%) Billing
3 8 (4.35%) Retail
4 6 (3.26%) Banking
4 6 (3.26%) Marketing
5 4 (2.17%) Manufacturing
6 1 (0.54%) Advertising
6 1 (0.54%) Automotive
6 1 (0.54%) Back Office
6 1 (0.54%) Front Office
6 1 (0.54%) Legal
6 1 (0.54%) Pharmaceutical
6 1 (0.54%) Private Banking
Job Titles
1 84 (45.65%) Developer
2 33 (17.93%) Analyst
3 26 (14.13%) CRM Developer
3 26 (14.13%) Microsoft Developer
4 21 (11.41%) .NET Developer
4 21 (11.41%) Business Analyst
5 18 (9.78%) C# Developer
5 18 (9.78%) Dynamics CRM Developer
6 15 (8.15%) C# .NET Developer
6 15 (8.15%) Team Leader
7 12 (6.52%) Consultant
8 11 (5.98%) CRM Analyst
8 11 (5.98%) CRM Business Analyst
8 11 (5.98%) Project Manager
9 8 (4.35%) CRM Manager
9 8 (4.35%) CRM Project Manager
10 7 (3.80%) Architect
11 6 (3.26%) SQL Developer
12 5 (2.72%) Applications Developer
12 5 (2.72%) Test Analyst
Libraries, Frameworks & Software Standards
1 91 (49.46%) .NET
2 38 (20.65%) HTML
3 32 (17.39%) Web Services
4 31 (16.85%) ASP.NET
5 24 (13.04%) CSS
6 21 (11.41%) .NET Framework
7 18 (9.78%) SOAP
8 13 (7.07%) Node.js
8 13 (7.07%) Twitter Bootstrap
9 12 (6.52%) XML
10 11 (5.98%) REST
11 10 (5.43%) ADO.NET
11 10 (5.43%) RESTful
12 8 (4.35%) ADO
13 7 (3.80%) AngularJS
13 7 (3.80%) ASP.NET Web API
13 7 (3.80%) XHTML
14 6 (3.26%) ASP.NET MVC
14 6 (3.26%) ASP.NET Web Forms
14 6 (3.26%) jQuery
Miscellaneous
1 21 (11.41%) User Experience
2 7 (3.80%) Greenfield Project
3 5 (2.72%) Analytical Skills
4 4 (2.17%) Data Protection Act
4 4 (2.17%) Life Science
4 4 (2.17%) Management Information System
4 4 (2.17%) Self-Motivation
5 3 (1.63%) Enterprise Software
6 2 (1.09%) Mobile App
6 2 (1.09%) NHS
6 2 (1.09%) Virtual Team
6 2 (1.09%) VLE
7 1 (0.54%) Online Banking
7 1 (0.54%) RIA
Operating Systems
1 12 (6.52%) Windows
Processes & Methodologies
1 62 (33.70%) Agile Software Development
2 43 (23.37%) Workflow
3 34 (18.48%) Case Management
4 31 (16.85%) ITIL
5 27 (14.67%) Service Management
6 20 (10.87%) Continuous Integration
7 19 (10.33%) Migration
7 19 (10.33%) Problem-Solving
8 18 (9.78%) Scrum
9 17 (9.24%) Business Intelligence
9 17 (9.24%) Continuous Improvement
10 15 (8.15%) Collaborative Working
11 14 (7.61%) API Development
11 14 (7.61%) API Integration
11 14 (7.61%) Data Migration
12 13 (7.07%) Software Engineering
13 12 (6.52%) Continuous Deployment
13 12 (6.52%) Data Modelling
13 12 (6.52%) Front End Development
13 12 (6.52%) Project Management
Programming Languages
1 86 (46.74%) C#
2 50 (27.17%) SQL
3 31 (16.85%) JavaScript
4 13 (7.07%) Java
5 12 (6.52%) VB.NET
6 9 (4.89%) PL/SQL
6 9 (4.89%) Python
6 9 (4.89%) Ruby
6 9 (4.89%) T-SQL
7 7 (3.80%) Scala
8 5 (2.72%) C
8 5 (2.72%) VB
8 5 (2.72%) VBA
9 4 (2.17%) VB6
10 2 (1.09%) Apex Code
10 2 (1.09%) PowerShell
11 1 (0.54%) TypeScript
11 1 (0.54%) XPath
Qualifications
1 8 (4.35%) Security Cleared
2 7 (3.80%) SC Cleared
3 5 (2.72%) ISEB
4 2 (1.09%) DBS Check
4 2 (1.09%) ITIL Certification
4 2 (1.09%) Microsoft Certification
5 1 (0.54%) Degree
5 1 (0.54%) IIBA
5 1 (0.54%) ISTQB
Quality Assurance & Compliance
1 4 (2.17%) QA
1 4 (2.17%) SLA
2 2 (1.09%) PMO
2 2 (1.09%) PSD2
3 1 (0.54%) COBIT
3 1 (0.54%) Data Quality
3 1 (0.54%) GDPR
3 1 (0.54%) PMBOK
System Software
1 12 (6.52%) Active Directory
2 10 (5.43%) Docker
3 2 (1.09%) VMware Infrastructure
4 1 (0.54%) Virtual Machines
Systems Management
1 10 (5.43%) Kubernetes
2 1 (0.54%) HP ALM
2 1 (0.54%) HP Quality Center
Vendors
1 81 (44.02%) Microsoft
2 20 (10.87%) Oracle
3 9 (4.89%) Salesforce.com
4 5 (2.72%) SAP
5 4 (2.17%) IBM
5 4 (2.17%) Informatica
5 4 (2.17%) Siebel
6 3 (1.63%) Tableau
7 2 (1.09%) Citrix
7 2 (1.09%) HP
7 2 (1.09%) OpenText
7 2 (1.09%) ServiceNow
7 2 (1.09%) VMware
7 2 (1.09%) Workday
8 1 (0.54%) Adobe
8 1 (0.54%) Cognos
8 1 (0.54%) Dell
8 1 (0.54%) Google
8 1 (0.54%) PeopleSoft
8 1 (0.54%) Sage