Period
to 22 May 2018

The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 22 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > North West
6 months to
22 May 2018
Same period 2017 Same period 2016
Rank 87 52 39
Rank change year-on-year -35 -13 +18
Contract jobs citing CRM 149 196 357
As % of all contract IT jobs advertised in the North West 2.56% 3.62% 4.64%
As % of the Processes & Methodologies category 2.99% 4.33% 5.57%
Number of daily rates quoted 98 153 254
North West median daily rate £425 £413 £416
Median daily rate % change year-on-year +3.03% -0.90% -3.20%
10th Percentile £318 £250 £311
90th Percentile £575 £575 £513
England median daily rate £450 £440 £424
% change year-on-year +2.27% +3.83% +5.81%
Number of hourly rates quoted 0 6 1
North West median hourly rate - £13.50 £10.00
Median hourly rate % change year-on-year - +35.00% -71.43%
England median hourly rate £15.75 £32.50 £20.00
% change year-on-year -51.54% +62.50% -9.83%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Contract vacancies with a requirement for process or methodology skills 4,979 4,528 6,404
As % of all contract IT jobs advertised in the North West 85.68% 83.57% 83.27%
Number of daily rates quoted 3,128 2,794 3,903
North West median daily rate £400 £400 £400
10th Percentile £263 £241 £250
90th Percentile £575 £550 £556
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.42%
Number of hourly rates quoted 247 200 232
North West median hourly rate £21.70 £35.50 £29.75
Median hourly rate % change year-on-year -38.87% +19.33% +32.22%
10th Percentile £12.25 £11.75 £13.00
90th Percentile £51.25 £52.55 £49.58
England median hourly rate £22.00 £25.00 £23.00
% change year-on-year -12.00% +8.70% +8.75%

CRM
Job Vacancy Trend in the North West

Job postings citing CRM as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for CRM in the North West

CRM
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the North West.

Contractor daily rate trend for CRM in the North West

CRM
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing CRM in the North West over the 6 months to 22 May 2018.

Contractor daily rate histogram for CRM in the North West

CRM
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the North West.

Contractor hourly rate trend for CRM in the North West

CRM
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the North West region over the 6 months to 22 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -47 65 £425 +6.25% 34
Cheshire +21 50 £400 -17.95% 17
Merseyside +1 12 £450 -3.23% 8
Lancashire -15 11 £300 -20.00% 12
CRM
England

For the 6 months to 22 May 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region with a requirement for CRM.

1 72 (48.32%) Dynamics CRM
2 50 (33.56%) .NET
2 50 (33.56%) Agile Software Development
3 44 (29.53%) Microsoft
4 29 (19.46%) C#
5 28 (18.79%) ERP
6 24 (16.11%) Waterfall
7 23 (15.44%) Java
7 23 (15.44%) Migration
8 21 (14.09%) Workflow
9 20 (13.42%) Salesforce.com
10 19 (12.75%) Identity Access Management
11 18 (12.08%) Middleware
11 18 (12.08%) JavaScript
12 17 (11.41%) Finance
12 17 (11.41%) SQL Server
13 16 (10.74%) MVC
14 15 (10.07%) ASP.NET
15 14 (9.40%) CMS
15 14 (9.40%) Content Management
15 14 (9.40%) Digital Transformation Programme
15 14 (9.40%) Dynamics 365
15 14 (9.40%) SDLC
16 13 (8.72%) Data Migration
17 12 (8.05%) Oracle
17 12 (8.05%) TDD
18 11 (7.38%) Banking
18 11 (7.38%) Data Management
18 11 (7.38%) Web Services
18 11 (7.38%) Target Operating Model

CRM
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (9.40%) CMS
2 10 (6.71%) SharePoint
3 4 (2.68%) SharePoint 2013
4 3 (2.01%) BizTalk Server
5 1 (0.67%) NetWeaver
5 1 (0.67%) Oracle SOA Suite
5 1 (0.67%) Oracle Workflow
5 1 (0.67%) SAS
5 1 (0.67%) Skype for Business
Applications
1 4 (2.68%) Microsoft Excel
2 3 (2.01%) Microsoft Office
3 1 (0.67%) Microsoft PowerPoint
Business Applications
1 72 (48.32%) Dynamics CRM
2 7 (4.70%) Salesforce.com CRM
3 5 (3.36%) BPCS
4 3 (2.01%) Oracle EBS
5 2 (1.34%) Oracle 11i
5 2 (1.34%) Oracle Applications
5 2 (1.34%) Oracle Assets
5 2 (1.34%) Oracle General Ledger
5 2 (1.34%) Oracle Payables
5 2 (1.34%) Oracle Receivables
5 2 (1.34%) SAP CRM
6 1 (0.67%) Adobe Campaign
6 1 (0.67%) Oracle EBS R12
6 1 (0.67%) Oracle Financials
6 1 (0.67%) SAP CO
6 1 (0.67%) SAP FI
6 1 (0.67%) SAP FI/CO
6 1 (0.67%) SAP MM
6 1 (0.67%) SAP SD
6 1 (0.67%) SAP SM
Cloud Services
1 14 (9.40%) Dynamics 365
2 7 (4.70%) Microsoft Azure
3 6 (4.03%) Office 365
4 3 (2.01%) GitHub
5 2 (1.34%) BrowserStack
5 2 (1.34%) PaaS
5 2 (1.34%) SaaS
6 1 (0.67%) Azure Machine Learning
6 1 (0.67%) FinancialForce
6 1 (0.67%) IaaS
6 1 (0.67%) iPaaS
6 1 (0.67%) Salesforce Service Cloud
6 1 (0.67%) Veeva
Communications & Networking
1 9 (6.04%) Unified Communications
2 1 (0.67%) Firewall
2 1 (0.67%) SAN
2 1 (0.67%) Skype
2 1 (0.67%) SMS
2 1 (0.67%) VPN
Database & Business Intelligence
1 17 (11.41%) SQL Server
2 5 (3.36%) DB2
2 5 (3.36%) EDRMS
3 3 (2.01%) Data Warehouse
4 2 (1.34%) SAP HANA
4 2 (1.34%) SQL Server Integration Services
5 1 (0.67%) Azure SQL Database
5 1 (0.67%) Base SAS
5 1 (0.67%) Big Data
5 1 (0.67%) Data Mining
5 1 (0.67%) Oracle BI Publisher
5 1 (0.67%) Oracle Discoverer
5 1 (0.67%) Oracle Reports
5 1 (0.67%) Power BI
Development Applications
1 7 (4.70%) Rational Rose
2 6 (4.03%) Team Foundation Server
3 4 (2.68%) Jenkins
4 2 (1.34%) JMeter
4 2 (1.34%) Oracle Forms
4 2 (1.34%) Selenium
4 2 (1.34%) Visual Studio
4 2 (1.34%) WebDriver
5 1 (0.67%) Git (software)
5 1 (0.67%) LoadRunner
5 1 (0.67%) Oracle APEX
General
1 17 (11.41%) Finance
2 11 (7.38%) Banking
3 8 (5.37%) Manufacturing
4 5 (3.36%) Telecoms
5 3 (2.01%) Advertising
5 3 (2.01%) Marketing
5 3 (2.01%) Retail
6 2 (1.34%) Legal
7 1 (0.67%) Billing
7 1 (0.67%) Pharmaceutical
7 1 (0.67%) Retail Banking
Job Titles
1 54 (36.24%) Developer
2 34 (22.82%) Analyst
3 22 (14.77%) CRM Developer
4 19 (12.75%) Dynamics CRM Developer
5 18 (12.08%) Consultant
6 14 (9.40%) Architect
6 14 (9.40%) Business Analyst
7 13 (8.72%) Project Manager
8 12 (8.05%) CRM Analyst
9 11 (7.38%) .NET Developer
10 10 (6.71%) Lead Developer
10 10 (6.71%) Microsoft Developer
11 9 (6.04%) Senior Developer
11 9 (6.04%) Service Analyst
12 7 (4.70%) Agile Developer
12 7 (4.70%) C# Developer
12 7 (4.70%) Senior Agile Developer
13 6 (4.03%) C# .NET Developer
13 6 (4.03%) Salesforce Administrator
13 6 (4.03%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 50 (33.56%) .NET
2 18 (12.08%) Middleware
3 15 (10.07%) ASP.NET
4 11 (7.38%) Web Services
5 9 (6.04%) ASP.NET MVC
5 9 (6.04%) SOAP
6 8 (5.37%) .NET Framework
7 7 (4.70%) CSS
7 7 (4.70%) HTML
7 7 (4.70%) WPF
8 5 (3.36%) ASP.NET Web API
8 5 (3.36%) EDI
8 5 (3.36%) Node.js
8 5 (3.36%) REST
8 5 (3.36%) XML
9 4 (2.68%) Ajax
9 4 (2.68%) DOM
9 4 (2.68%) SAX
9 4 (2.68%) WCF
9 4 (2.68%) XML Schema
Miscellaneous
1 10 (6.71%) Enterprise Software
2 8 (5.37%) Management Information System
2 8 (5.37%) User Experience
3 5 (3.36%) Greenfield Project
4 4 (2.68%) Client/Server
4 4 (2.68%) Mainframe
5 3 (2.01%) Fintech
5 3 (2.01%) Life Science
6 2 (1.34%) Social Media
7 1 (0.67%) Analytical Skills
7 1 (0.67%) Self-Motivation
7 1 (0.67%) Smartcard
Operating Systems
1 2 (1.34%) Windows
Processes & Methodologies
1 50 (33.56%) Agile Software Development
2 28 (18.79%) ERP
3 24 (16.11%) Waterfall
4 23 (15.44%) Migration
5 21 (14.09%) Workflow
6 19 (12.75%) Identity Access Management
7 16 (10.74%) MVC
8 14 (9.40%) Content Management
8 14 (9.40%) Digital Transformation Programme
8 14 (9.40%) SDLC
9 13 (8.72%) Data Migration
10 12 (8.05%) TDD
11 11 (7.38%) Business Transformation
11 11 (7.38%) Data Management
11 11 (7.38%) Target Operating Model
12 10 (6.71%) Business Analysis
12 10 (6.71%) Scrum
12 10 (6.71%) UML
13 9 (6.04%) Project Management
13 9 (6.04%) Stakeholder Management
Programming Languages
1 29 (19.46%) C#
2 23 (15.44%) Java
3 18 (12.08%) JavaScript
4 6 (4.03%) SQL
5 5 (3.36%) RPG
5 5 (3.36%) RPG IV
6 4 (2.68%) PowerShell
7 3 (2.01%) Apex Code
7 3 (2.01%) PL/SQL
7 3 (2.01%) VB.NET
8 2 (1.34%) C
9 1 (0.67%) Python
9 1 (0.67%) R
9 1 (0.67%) Scala
Qualifications
1 9 (6.04%) Security Cleared
2 6 (4.03%) SC Cleared
3 5 (3.36%) ITIL Certification
4 1 (0.67%) ISEB
4 1 (0.67%) Microsoft Certification
Quality Assurance & Compliance
1 8 (5.37%) SLA
2 7 (4.70%) GDPR
3 2 (1.34%) Data Quality
3 2 (1.34%) QA
Systems Management
1 2 (1.34%) Systems Management Server (SMS)
Vendors
1 44 (29.53%) Microsoft
2 20 (13.42%) Salesforce.com
3 12 (8.05%) Oracle
4 7 (4.70%) Casewise
5 6 (4.03%) SAP
6 5 (3.36%) Conga
6 5 (3.36%) Infor
7 4 (2.68%) Adobe
8 2 (1.34%) ServiceNow
9 1 (0.67%) Google
9 1 (0.67%) HP
9 1 (0.67%) Pardot
9 1 (0.67%) Progress
9 1 (0.67%) Sage
9 1 (0.67%) SmartCo