Period
to 17 August 2018

The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 17 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > North West
6 months to
17 Aug 2018
Same period 2017 Same period 2016
Rank 75 62 31
Rank change year-on-year -13 -31 +16
Contract jobs citing CRM 168 178 384
As % of all contract IT jobs advertised in the North West 2.74% 3.10% 5.11%
As % of the Processes & Methodologies category 3.24% 3.75% 6.11%
Number of daily rates quoted 106 124 292
North West median daily rate £425 £400 £418
Median daily rate % change year-on-year +6.25% -4.19% -1.47%
10th Percentile £269 £225 £310
90th Percentile £575 £538 £513
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +6.25%
Number of hourly rates quoted 1 0 3
North West median hourly rate £6.00 - £15.00
England median hourly rate £16.45 £28.50 £23.25
% change year-on-year -42.28% +22.58% +4.82%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Contract vacancies with a requirement for process or methodology skills 5,192 4,752 6,287
As % of all contract IT jobs advertised in the North West 84.59% 82.70% 83.65%
Number of daily rates quoted 3,289 2,901 3,915
North West median daily rate £400 £400 £400
10th Percentile £263 £263 £260
90th Percentile £575 £548 £550
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +3.66%
Number of hourly rates quoted 253 200 191
North West median hourly rate £23.65 £35.00 £26.00
Median hourly rate % change year-on-year -32.43% +34.62% -5.45%
10th Percentile £11.19 £11.75 £12.17
90th Percentile £51.25 £52.55 £51.25
England median hourly rate £21.50 £24.00 £23.50
% change year-on-year -10.42% +2.13% +9.05%

CRM
Job Vacancy Trend in the North West

Job postings citing CRM as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for CRM in the North West

CRM
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the North West.

Contractor daily rate trend for CRM in the North West

CRM
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing CRM in the North West over the 6 months to 17 August 2018.

Contractor daily rate histogram for CRM in the North West

CRM
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the North West.

Contractor hourly rate trend for CRM in the North West

CRM
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the North West region over the 6 months to 17 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -28 90 £438 +3.55% 34
Cheshire +15 39 £400 +23.08% 16
Merseyside +15 16 £475 -1.30% 4
Lancashire -18 15 £288 -30.30% 10
CRM
England

For the 6 months to 17 August 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region with a requirement for CRM.

1 96 (57.14%) Dynamics CRM
2 59 (35.12%) Microsoft
3 52 (30.95%) Agile Software Development
4 48 (28.57%) C#
5 46 (27.38%) .NET
6 31 (18.45%) JavaScript
6 31 (18.45%) Dynamics 365
7 25 (14.88%) Workflow
8 24 (14.29%) ASP.NET
9 20 (11.90%) Finance
9 20 (11.90%) Migration
9 20 (11.90%) Scrum
10 18 (10.71%) Salesforce.com
10 18 (10.71%) ERP
11 17 (10.12%) MVC
11 17 (10.12%) TDD
11 17 (10.12%) Microsoft Azure
12 16 (9.52%) Stakeholder Management
12 16 (9.52%) SQL Server
13 15 (8.93%) SOAP
13 15 (8.93%) Web Services
13 15 (8.93%) ASP.NET Web API
14 14 (8.33%) Digital Transformation Programme
14 14 (8.33%) Banking
14 14 (8.33%) Data Migration
15 13 (7.74%) CSS
15 13 (7.74%) SharePoint
15 13 (7.74%) DevOps
16 12 (7.14%) Oracle
16 12 (7.14%) HTML

CRM
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (7.74%) SharePoint
2 8 (4.76%) CMS
3 7 (4.17%) BizTalk Server
4 3 (1.79%) Umbraco
5 2 (1.19%) Drupal
5 2 (1.19%) SharePoint 2013
6 1 (0.60%) NetWeaver
6 1 (0.60%) Oracle SOA Suite
6 1 (0.60%) Oracle Workflow
6 1 (0.60%) SAS
6 1 (0.60%) Skype for Business
Applications
1 6 (3.57%) Microsoft Excel
1 6 (3.57%) Microsoft Office
2 2 (1.19%) Microsoft Project
3 1 (0.60%) Microsoft PowerPoint
Business Applications
1 96 (57.14%) Dynamics CRM
2 4 (2.38%) Salesforce.com CRM
3 3 (1.79%) Oracle 11i
3 3 (1.79%) Oracle Applications
3 3 (1.79%) Oracle Assets
3 3 (1.79%) Oracle EBS
3 3 (1.79%) Oracle General Ledger
3 3 (1.79%) Oracle Payables
3 3 (1.79%) Oracle Receivables
4 2 (1.19%) SAP CRM
5 1 (0.60%) Dynamics AX
5 1 (0.60%) Dynamics NAV
5 1 (0.60%) Sage 1000
5 1 (0.60%) SAP CO
5 1 (0.60%) SAP FI
5 1 (0.60%) SAP FI/CO
5 1 (0.60%) SAP MM
5 1 (0.60%) SAP Oil and Gas
5 1 (0.60%) SAP SD
5 1 (0.60%) SAP SM
Cloud Services
1 31 (18.45%) Dynamics 365
2 17 (10.12%) Microsoft Azure
3 11 (6.55%) SaaS
4 4 (2.38%) Office 365
5 2 (1.19%) Boomi
5 2 (1.19%) iPaaS
5 2 (1.19%) PaaS
6 1 (0.60%) Azure Functions
6 1 (0.60%) Azure Machine Learning
6 1 (0.60%) GitHub
6 1 (0.60%) IaaS
6 1 (0.60%) Serverless
6 1 (0.60%) Veeva
Communications & Networking
1 5 (2.98%) Unified Communications
2 2 (1.19%) SMS
3 1 (0.60%) Firewall
3 1 (0.60%) HTTP
3 1 (0.60%) LAN
3 1 (0.60%) SAN
3 1 (0.60%) Skype
3 1 (0.60%) VPN
Database & Business Intelligence
1 16 (9.52%) SQL Server
2 5 (2.98%) SQL Server Integration Services
3 4 (2.38%) Big Data
3 4 (2.38%) Data Warehouse
3 4 (2.38%) EDRMS
3 4 (2.38%) SQL Server Reporting Services
4 3 (1.79%) Power BI
5 2 (1.19%) SAP HANA
6 1 (0.60%) Azure SQL Database
6 1 (0.60%) Base SAS
6 1 (0.60%) Data Mining
6 1 (0.60%) Hadoop
6 1 (0.60%) Oracle Discoverer
6 1 (0.60%) Oracle Reports
6 1 (0.60%) Qlik Sense
6 1 (0.60%) QlikView
Development Applications
1 9 (5.36%) Team Foundation Server
2 7 (4.17%) Selenium
3 5 (2.98%) Git (software)
3 5 (2.98%) Octopus Deploy
4 3 (1.79%) Bitbucket
4 3 (1.79%) gulp
4 3 (1.79%) Oracle Forms
4 3 (1.79%) Rational Rose
4 3 (1.79%) TeamCity
4 3 (1.79%) Visual Studio
5 2 (1.19%) git-flow
5 2 (1.19%) Jenkins
5 2 (1.19%) JIRA
5 2 (1.19%) JMeter
5 2 (1.19%) Oracle APEX
6 1 (0.60%) Cucumber
6 1 (0.60%) JUnit
6 1 (0.60%) LoadRunner
6 1 (0.60%) Maven
General
1 20 (11.90%) Finance
2 14 (8.33%) Banking
3 6 (3.57%) Legal
4 5 (2.98%) Manufacturing
4 5 (2.98%) Telecoms
5 4 (2.38%) Advertising
6 3 (1.79%) Investment Banking
6 3 (1.79%) Law
6 3 (1.79%) Retail
7 2 (1.19%) Marketing
8 1 (0.60%) Automotive
8 1 (0.60%) Billing
8 1 (0.60%) Front Office
8 1 (0.60%) Pharmaceutical
Job Titles
1 50 (29.76%) Analyst
2 49 (29.17%) Developer
3 27 (16.07%) Business Analyst
4 19 (11.31%) CRM Developer
4 19 (11.31%) Project Manager
5 18 (10.71%) Consultant
6 17 (10.12%) Dynamics CRM Developer
7 16 (9.52%) .NET Developer
7 16 (9.52%) CRM Analyst
8 10 (5.95%) Architect
9 8 (4.76%) CRM Manager
10 7 (4.17%) Administrator
10 7 (4.17%) CRM Project Manager
10 7 (4.17%) Microsoft Developer
10 7 (4.17%) Senior Analyst
11 6 (3.57%) Backend Developer
11 6 (3.57%) C# Developer
11 6 (3.57%) Salesforce Administrator
11 6 (3.57%) Technical Analyst
11 6 (3.57%) Technical Business Analyst
Libraries, Frameworks & Software Standards
1 46 (27.38%) .NET
2 24 (14.29%) ASP.NET
3 15 (8.93%) ASP.NET Web API
3 15 (8.93%) SOAP
3 15 (8.93%) Web Services
4 13 (7.74%) CSS
5 12 (7.14%) HTML
6 10 (5.95%) REST
7 9 (5.36%) WCF
8 8 (4.76%) WPF
9 7 (4.17%) .NET Framework
9 7 (4.17%) ASP.NET MVC
9 7 (4.17%) XML
10 5 (2.98%) Ajax
10 5 (2.98%) DOM
10 5 (2.98%) Node.js
10 5 (2.98%) SAX
10 5 (2.98%) XML Schema
11 3 (1.79%) JSON
11 3 (1.79%) WinForms
Miscellaneous
1 8 (4.76%) Greenfield Project
2 7 (4.17%) Enterprise Software
2 7 (4.17%) Management Information System
3 6 (3.57%) User Experience
4 5 (2.98%) Life Science
5 4 (2.38%) Analytical Skills
6 3 (1.79%) Fintech
7 2 (1.19%) Social Media
8 1 (0.60%) Computer Science
8 1 (0.60%) FMCG
8 1 (0.60%) Self-Motivation
Operating Systems
1 3 (1.79%) Windows
Processes & Methodologies
1 52 (30.95%) Agile Software Development
2 25 (14.88%) Workflow
3 20 (11.90%) Migration
3 20 (11.90%) Scrum
4 18 (10.71%) ERP
5 17 (10.12%) MVC
5 17 (10.12%) TDD
6 16 (9.52%) Stakeholder Management
7 14 (8.33%) Data Migration
7 14 (8.33%) Digital Transformation Programme
8 13 (7.74%) DevOps
9 12 (7.14%) Business Analysis
9 12 (7.14%) Continuous Integration
9 12 (7.14%) Project Management
10 11 (6.55%) Data Modelling
11 10 (5.95%) Case Management
11 10 (5.95%) Waterfall
12 9 (5.36%) Business Intelligence
12 9 (5.36%) Change Management
12 9 (5.36%) Test Automation
Programming Languages
1 48 (28.57%) C#
2 31 (18.45%) JavaScript
3 12 (7.14%) SQL
4 9 (5.36%) Java
5 3 (1.79%) PL/SQL
5 3 (1.79%) VB.NET
6 2 (1.19%) C
6 2 (1.19%) PHP
6 2 (1.19%) PowerShell
7 1 (0.60%) Python
7 1 (0.60%) R
7 1 (0.60%) Scala
7 1 (0.60%) TypeScript
Qualifications
1 7 (4.17%) Security Cleared
2 6 (3.57%) Degree
3 3 (1.79%) Microsoft Certification
4 2 (1.19%) SC Cleared
5 1 (0.60%) BC Cleared
5 1 (0.60%) Computer Science Degree
5 1 (0.60%) ISEB
5 1 (0.60%) ITIL Certification
5 1 (0.60%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (4.17%) GDPR
2 4 (2.38%) Data Quality
2 4 (2.38%) QA
2 4 (2.38%) SLA
3 1 (0.60%) ISO/IEC 27001
3 1 (0.60%) PMO
Systems Management
1 2 (1.19%) Systems Management Server (SMS)
Vendors
1 59 (35.12%) Microsoft
2 18 (10.71%) Salesforce.com
3 12 (7.14%) Oracle
4 7 (4.17%) SAP
5 3 (1.79%) Casewise
5 3 (1.79%) Informatica
6 2 (1.19%) Adobe
6 2 (1.19%) Dell
6 2 (1.19%) Ivanti
6 2 (1.19%) MuleSoft
6 2 (1.19%) Pega
6 2 (1.19%) Sage
6 2 (1.19%) ServiceNow
6 2 (1.19%) Sitecore
6 2 (1.19%) SmartCo
7 1 (0.60%) Google
7 1 (0.60%) HP
7 1 (0.60%) Progress