Period
to 18 February 2018

The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 18 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > North West
6 months to
18 Feb 2018
Same period 2017 Same period 2016
Rank 85 50 49
Rank change year-on-year -35 -1 +11
Contract jobs citing CRM 128 221 263
As % of all contract IT jobs advertised in the North West 2.42% 3.72% 3.18%
As % of the Processes & Methodologies category 2.91% 4.42% 3.89%
Number of daily rates quoted 76 179 164
North West median daily rate £425 £400 £398
Median daily rate % change year-on-year +6.25% +0.63% -10.42%
10th Percentile £263 £312 £278
90th Percentile £575 £556 £550
England median daily rate £450 £430 £425
% change year-on-year +4.65% +1.18% -
Number of hourly rates quoted 0 8 1
North West median hourly rate - £14.25 £33.64
Median hourly rate % change year-on-year - -57.64% +100.81%
England median hourly rate £18.75 £27.50 £19.75
% change year-on-year -31.82% +39.26% -1.26%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Contract vacancies with a requirement for process or methodology skills 4,400 5,001 6,766
As % of all contract IT jobs advertised in the North West 83.33% 84.28% 81.93%
Number of daily rates quoted 2,838 3,235 4,134
North West median daily rate £410 £400 £400
Median daily rate % change year-on-year +2.50% - +6.67%
10th Percentile £256 £256 £250
90th Percentile £600 £575 £563
England median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +4.29%
Number of hourly rates quoted 216 167 288
North West median hourly rate £23.17 £26.75 £32.50
Median hourly rate % change year-on-year -13.36% -17.71% +67.10%
10th Percentile £11.88 £12.90 £13.00
90th Percentile £56.25 £51.50 £51.30
England median hourly rate £24.09 £25.00 £23.50
% change year-on-year -3.64% +6.38% +17.50%

CRM
Job Vacancy Trend in the North West

Job postings citing CRM as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for CRM in the North West

CRM
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the North West.

Contractor daily rate trend for CRM in the North West

CRM
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing CRM in the North West over the 6 months to 18 February 2018.

Contractor daily rate histogram for CRM in the North West

CRM
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the North West.

Contractor hourly rate trend for CRM in the North West

CRM
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the North West region over the 6 months to 18 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -24 58 £425 +6.25% 42
Cheshire -5 40 £463 +15.63% 19
Merseyside -10 10 £363 -20.33% 11
Lancashire -2 7 £263 -30.00% 9
CRM
England

For the 6 months to 18 February 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region with a requirement for CRM.

1 53 (41.41%) .NET
2 47 (36.72%) Dynamics CRM
3 42 (32.81%) Agile Software Development
4 32 (25.00%) Microsoft
5 31 (24.22%) C#
6 28 (21.88%) ERP
7 25 (19.53%) JavaScript
8 24 (18.75%) Java
9 20 (15.63%) Middleware
9 20 (15.63%) Waterfall
10 18 (14.06%) Identity Access Management
11 16 (12.50%) Content Management
11 16 (12.50%) CMS
12 15 (11.72%) SQL Server
13 14 (10.94%) Finance
13 14 (10.94%) Business Transformation
13 14 (10.94%) Target Operating Model
14 13 (10.16%) Salesforce.com
15 12 (9.38%) SQL
16 11 (8.59%) Security Cleared
16 11 (8.59%) Business Intelligence
17 10 (7.81%) ITIL
17 10 (7.81%) Migration
17 10 (7.81%) SDLC
18 9 (7.03%) Salesforce.com CRM
18 9 (7.03%) Dynamics 365
18 9 (7.03%) Workflow
18 9 (7.03%) Manufacturing
18 9 (7.03%) ASP.NET
18 9 (7.03%) Test Automation

CRM
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (12.50%) CMS
2 7 (5.47%) SharePoint
3 2 (1.56%) BizTalk Server
3 2 (1.56%) SharePoint 2013
3 2 (1.56%) SugarCRM
4 1 (0.78%) Apache
4 1 (0.78%) Apache Spark
4 1 (0.78%) Oracle Service Bus
4 1 (0.78%) Umbraco
Applications
1 1 (0.78%) Microsoft Excel
1 1 (0.78%) Spreadsheet
Business Applications
1 47 (36.72%) Dynamics CRM
2 9 (7.03%) Salesforce.com CRM
3 5 (3.91%) BPCS
4 4 (3.13%) Dynamics NAV
5 2 (1.56%) Oracle 11i
5 2 (1.56%) Oracle Applications
5 2 (1.56%) Oracle Assets
5 2 (1.56%) Oracle EBS
5 2 (1.56%) Oracle Financials
5 2 (1.56%) Oracle Payables
5 2 (1.56%) Oracle Receivables
6 1 (0.78%) Adobe Campaign
6 1 (0.78%) CSG Singleview
6 1 (0.78%) Oracle CRM
6 1 (0.78%) Oracle EBS R12
6 1 (0.78%) Oracle General Ledger
6 1 (0.78%) Siebel CRM
Cloud Services
1 9 (7.03%) Dynamics 365
2 5 (3.91%) Microsoft Azure
3 3 (2.34%) GitHub
3 3 (2.34%) Office 365
4 2 (1.56%) Amazon AWS
4 2 (1.56%) BrowserStack
5 1 (0.78%) Amazon S3
5 1 (0.78%) Amazon SQS
5 1 (0.78%) FinancialForce
5 1 (0.78%) SaaS
5 1 (0.78%) Salesforce Service Cloud
Communications & Networking
1 5 (3.91%) Unified Communications
2 3 (2.34%) Internet
3 2 (1.56%) LAN
3 2 (1.56%) TCP/IP
3 2 (1.56%) WAN
4 1 (0.78%) CTI
4 1 (0.78%) HTTP
Database & Business Intelligence
1 15 (11.72%) SQL Server
2 5 (3.91%) Data Warehouse
2 5 (3.91%) DB2
2 5 (3.91%) SQL Server Reporting Services
3 4 (3.13%) SQL Server Integration Services
4 3 (2.34%) SQL Server Analysis Services
5 2 (1.56%) EDRMS
5 2 (1.56%) MySQL
5 2 (1.56%) Power BI
6 1 (0.78%) Amazon DynamoDB
6 1 (0.78%) Amazon RDS
6 1 (0.78%) Oracle BI Publisher
6 1 (0.78%) Oracle Database
6 1 (0.78%) Oracle Database 11g
6 1 (0.78%) Qlik Sense
6 1 (0.78%) RDBMS
6 1 (0.78%) Relational Database
6 1 (0.78%) SQL Server 2012
Development Applications
1 6 (4.69%) Visual Studio
2 5 (3.91%) Git (software)
3 4 (3.13%) Jenkins
3 4 (3.13%) Rational Rose
3 4 (3.13%) Selenium
4 3 (2.34%) gulp
4 3 (2.34%) TeamCity
5 2 (1.56%) JMeter
5 2 (1.56%) Oracle APEX
5 2 (1.56%) Oracle Forms
5 2 (1.56%) SpecFlow
5 2 (1.56%) WebDriver
5 2 (1.56%) webpack
6 1 (0.78%) Bitbucket
6 1 (0.78%) Fiddler
6 1 (0.78%) FogBugz
6 1 (0.78%) GitLab
6 1 (0.78%) JIRA
6 1 (0.78%) Octopus Deploy
General
1 14 (10.94%) Finance
2 9 (7.03%) Manufacturing
3 8 (6.25%) Banking
4 2 (1.56%) Legal
4 2 (1.56%) Local Government
4 2 (1.56%) Retail
5 1 (0.78%) Advertising
5 1 (0.78%) Marketing
5 1 (0.78%) Retail Banking
5 1 (0.78%) Telecoms
Job Titles
1 60 (46.88%) Developer
2 29 (22.66%) CRM Developer
3 25 (19.53%) Dynamics CRM Developer
4 23 (17.97%) Analyst
5 13 (10.16%) Consultant
5 13 (10.16%) Lead Developer
6 12 (9.38%) Architect
6 12 (9.38%) Microsoft Developer
7 9 (7.03%) Agile Developer
7 9 (7.03%) Business Analyst
7 9 (7.03%) Senior Agile Developer
7 9 (7.03%) Senior Developer
8 8 (6.25%) Service Analyst
8 8 (6.25%) Service Desk Analyst
9 6 (4.69%) .NET Developer
9 6 (4.69%) Functional Consultant
9 6 (4.69%) Project Manager
10 4 (3.13%) Business Process Analyst
10 4 (3.13%) C# Developer
10 4 (3.13%) Process Analyst
Libraries, Frameworks & Software Standards
1 53 (41.41%) .NET
2 20 (15.63%) Middleware
3 9 (7.03%) ASP.NET
4 7 (5.47%) CSS
4 7 (5.47%) HTML
5 5 (3.91%) EDI
6 4 (3.13%) .NET Framework
6 4 (3.13%) Web Services
7 3 (2.34%) AngularJS
7 3 (2.34%) ASP.NET Web API
7 3 (2.34%) jQuery
7 3 (2.34%) Node.js
7 3 (2.34%) Visualforce
8 2 (1.56%) ASP.NET MVC
8 2 (1.56%) KnockoutJS
8 2 (1.56%) Ninject
8 2 (1.56%) OAuth2
9 1 (0.78%) REST
9 1 (0.78%) Spring
9 1 (0.78%) WebCenter
Miscellaneous
1 7 (5.47%) Enterprise Software
2 4 (3.13%) Client/Server
2 4 (3.13%) Mainframe
2 4 (3.13%) User Experience
3 3 (2.34%) Analytical Skills
3 3 (2.34%) Life Science
4 2 (1.56%) Greenfield Project
4 2 (1.56%) Internet of Things
4 2 (1.56%) Management Information System
5 1 (0.78%) Data Structures
5 1 (0.78%) Linux Command Line
5 1 (0.78%) Reference Data
5 1 (0.78%) Smartcard
Operating Systems
1 6 (4.69%) Windows
2 4 (3.13%) Windows Server
3 2 (1.56%) Windows 10
3 2 (1.56%) Windows Server 2012
Processes & Methodologies
1 42 (32.81%) Agile Software Development
2 28 (21.88%) ERP
3 20 (15.63%) Waterfall
4 18 (14.06%) Identity Access Management
5 16 (12.50%) Content Management
6 14 (10.94%) Business Transformation
6 14 (10.94%) Target Operating Model
7 11 (8.59%) Business Intelligence
8 10 (7.81%) ITIL
8 10 (7.81%) Migration
8 10 (7.81%) SDLC
9 9 (7.03%) Test Automation
9 9 (7.03%) Workflow
10 8 (6.25%) Business Analysis
10 8 (6.25%) Data Management
10 8 (6.25%) MVC
11 7 (5.47%) Scrum
12 6 (4.69%) Enterprise Architecture
12 6 (4.69%) Project Management
12 6 (4.69%) TOGAF
Programming Languages
1 31 (24.22%) C#
2 25 (19.53%) JavaScript
3 24 (18.75%) Java
4 12 (9.38%) SQL
5 5 (3.91%) RPG
5 5 (3.91%) RPG IV
6 4 (3.13%) T-SQL
7 3 (2.34%) Apex Code
7 3 (2.34%) PL/SQL
7 3 (2.34%) TypeScript
8 2 (1.56%) C
8 2 (1.56%) PHP
8 2 (1.56%) PowerShell
9 1 (0.78%) Bash Shell
9 1 (0.78%) VB
9 1 (0.78%) VB.NET
Qualifications
1 11 (8.59%) Security Cleared
2 7 (5.47%) SC Cleared
3 5 (3.91%) ITIL Certification
4 1 (0.78%) Degree
4 1 (0.78%) MCSD
4 1 (0.78%) MCSE
4 1 (0.78%) Microsoft Certification
4 1 (0.78%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (5.47%) SLA
2 2 (1.56%) GDPR
3 1 (0.78%) PMO
System Software
1 3 (2.34%) Active Directory
2 1 (0.78%) Oracle RAC
Systems Management
1 1 (0.78%) Data Guard
1 1 (0.78%) Oracle Identity Management
1 1 (0.78%) Tivoli Identity Manager
Vendors
1 32 (25.00%) Microsoft
2 13 (10.16%) Salesforce.com
3 7 (5.47%) Oracle
4 5 (3.91%) Conga
4 5 (3.91%) Infor
5 4 (3.13%) Casewise
6 3 (2.34%) Adobe
7 2 (1.56%) Siebel
8 1 (0.78%) Chordiant
8 1 (0.78%) Citrix
8 1 (0.78%) HP
8 1 (0.78%) IBM
8 1 (0.78%) JD Edwards
8 1 (0.78%) Pardot
8 1 (0.78%) Sitecore
8 1 (0.78%) Tableau
8 1 (0.78%) Talend