Period
to 16 November 2018

The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 16 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > North West
6 months to
16 Nov 2018
Same period 2017 Same period 2016
Rank 53 60 44
Rank change year-on-year +7 -16 +4
Contract jobs citing CRM 237 170 279
As % of all contract IT jobs advertised in the North West 3.99% 2.97% 4.01%
As % of the Processes & Methodologies category 4.80% 3.61% 4.72%
Number of daily rates quoted 151 109 222
North West median daily rate £450 £420 £400
Median daily rate % change year-on-year +7.14% +5.00% -5.88%
10th Percentile £275 £255 £300
90th Percentile £588 £555 £518
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +3.03%
Number of hourly rates quoted 4 0 4
North West median hourly rate £14.25 - £15.50
10th Percentile £7.95 - £12.38
90th Percentile £43.23 - £24.05
England median hourly rate £21.50 £22.00 £26.00
% change year-on-year -2.27% -15.38% +13.04%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Contract vacancies with a requirement for process or methodology skills 4,933 4,714 5,906
As % of all contract IT jobs advertised in the North West 83.01% 82.24% 84.95%
Number of daily rates quoted 3,128 3,010 3,787
North West median daily rate £405 £400 £400
Median daily rate % change year-on-year +1.25% - -
10th Percentile £263 £263 £260
90th Percentile £575 £585 £556
England median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% +1.19%
Number of hourly rates quoted 282 203 178
North West median hourly rate £21.76 £27.00 £22.00
Median hourly rate % change year-on-year -19.41% +22.73% -27.92%
10th Percentile £11.41 £11.75 £11.43
90th Percentile £51.23 £51.12 £53.00
England median hourly rate £22.00 £23.50 £22.84
% change year-on-year -6.38% +2.91% +3.80%

CRM
Job Vacancy Trend in the North West

Job postings citing CRM as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for CRM in the North West

CRM
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the North West.

Contractor daily rate trend for CRM in the North West

CRM
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing CRM in the North West over the 6 months to 16 November 2018.

Contractor daily rate histogram for CRM in the North West

CRM
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the North West.

Contractor hourly rate trend for CRM in the North West

CRM
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing CRM in the North West over the 6 months to 16 November 2018.

Contractor hourly rate histogram for CRM in the North West

CRM
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the North West region over the 6 months to 16 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -8 88 £450 - 59
Lancashire +11 49 £430 +25.09% 15
Merseyside +27 46 £468 -4.10% 7
Cheshire -1 33 £425 +25.00% 20
Cumbria -2 1 - - 3
CRM
England

For the 6 months to 16 November 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region with a requirement for CRM.

1 173 (73.00%) Dynamics CRM
2 124 (52.32%) Microsoft
3 109 (45.99%) C#
4 105 (44.30%) .NET
5 92 (38.82%) Agile Software Development
6 77 (32.49%) Dynamics 365
7 47 (19.83%) Workflow
8 45 (18.99%) JavaScript
8 45 (18.99%) Continuous Integration
9 42 (17.72%) Test Automation
10 37 (15.61%) SQL Server
11 35 (14.77%) CSS
11 35 (14.77%) TDD
11 35 (14.77%) Microsoft Azure
12 34 (14.35%) Case Management
12 34 (14.35%) SQL
13 33 (13.92%) Scrum
14 31 (13.08%) Web Services
14 31 (13.08%) DevOps
15 30 (12.66%) Visual Studio
16 29 (12.24%) HTML
17 28 (11.81%) Data Modelling
17 28 (11.81%) Finance
18 27 (11.39%) CMS
18 27 (11.39%) Collaborative Working
19 26 (10.97%) Selenium
20 25 (10.55%) SOAP
21 24 (10.13%) ASP.NET
22 23 (9.70%) SharePoint
23 22 (9.28%) Content Management

CRM
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (11.39%) CMS
2 23 (9.70%) SharePoint
3 17 (7.17%) BizTalk Server
4 12 (5.06%) Umbraco
5 7 (2.95%) Drupal
6 3 (1.27%) Exchange Server 2010
6 3 (1.27%) Exchange Server 2013
6 3 (1.27%) MS Exchange
7 2 (0.84%) IIS
7 2 (0.84%) SAS
8 1 (0.42%) K2 blackpearl
8 1 (0.42%) SugarCRM
Applications
1 16 (6.75%) Microsoft Office
2 3 (1.27%) Microsoft Excel
3 2 (0.84%) Microsoft Project
Business Applications
1 173 (73.00%) Dynamics CRM
2 4 (1.69%) Oracle EBS
3 3 (1.27%) Dynamics AX
4 2 (0.84%) Elite 3E
4 2 (0.84%) Oracle 11i
4 2 (0.84%) Oracle Applications
4 2 (0.84%) Oracle Assets
4 2 (0.84%) Oracle CRM
4 2 (0.84%) Oracle ERP
4 2 (0.84%) Oracle Financials
4 2 (0.84%) Oracle General Ledger
4 2 (0.84%) Oracle Payables
4 2 (0.84%) Oracle Receivables
5 1 (0.42%) Dynamics NAV
5 1 (0.42%) Sage 1000
5 1 (0.42%) Salesforce.com CRM
Cloud Services
1 77 (32.49%) Dynamics 365
2 35 (14.77%) Microsoft Azure
3 12 (5.06%) SaaS
4 11 (4.64%) Office 365
5 7 (2.95%) Boomi
6 6 (2.53%) Azure Active Directory
7 4 (1.69%) Azure Functions
7 4 (1.69%) Serverless
8 3 (1.27%) BrowserStack
9 2 (0.84%) Azure Data Factory
10 1 (0.42%) iPaaS
Communications & Networking
1 4 (1.69%) LAN
2 3 (1.27%) WAN
3 2 (0.84%) Internet
3 2 (0.84%) VPN
4 1 (0.42%) HTTP
4 1 (0.42%) PBX
4 1 (0.42%) Remote Desktop
4 1 (0.42%) SMS
4 1 (0.42%) Unified Communications
Database & Business Intelligence
1 37 (15.61%) SQL Server
2 15 (6.33%) SQL Server Integration Services
3 10 (4.22%) Azure SQL Database
4 8 (3.38%) SQL Server Reporting Services
5 7 (2.95%) Power BI
6 3 (1.27%) Big Data
6 3 (1.27%) ZAP BI
7 2 (0.84%) SQL Server 2012
7 2 (0.84%) SQL Server 2014
8 1 (0.42%) BusinessObjects
8 1 (0.42%) Data Warehouse
8 1 (0.42%) EDRMS
8 1 (0.42%) Geospatial Data
8 1 (0.42%) Hadoop
8 1 (0.42%) MySQL
8 1 (0.42%) OLTP
8 1 (0.42%) Qlik Sense
8 1 (0.42%) QlikView
8 1 (0.42%) SQL Server Analysis Services
8 1 (0.42%) SSDT
Development Applications
1 30 (12.66%) Visual Studio
2 26 (10.97%) Selenium
3 18 (7.59%) Git (software)
4 17 (7.17%) Octopus Deploy
5 15 (6.33%) TeamCity
6 14 (5.91%) Bitbucket
6 14 (5.91%) gulp
7 9 (3.80%) Jenkins
7 9 (3.80%) JMeter
8 8 (3.38%) Cucumber
8 8 (3.38%) JUnit
9 7 (2.95%) Maven
9 7 (2.95%) Visual Studio Team System
10 3 (1.27%) JIRA
10 3 (1.27%) Team Foundation Server
11 2 (0.84%) git-flow
11 2 (0.84%) Oracle APEX
11 2 (0.84%) Oracle Forms
12 1 (0.42%) Hudson
12 1 (0.42%) Rational Rose
General
1 28 (11.81%) Finance
2 13 (5.49%) Back Office
3 11 (4.64%) Banking
4 10 (4.22%) Law
5 7 (2.95%) Retail
6 6 (2.53%) Legal
7 5 (2.11%) Manufacturing
7 5 (2.11%) Marketing
8 4 (1.69%) Billing
9 3 (1.27%) Investment Banking
10 2 (0.84%) Electronics
10 2 (0.84%) Telecoms
11 1 (0.42%) Advertising
11 1 (0.42%) Automotive
11 1 (0.42%) Front Office
11 1 (0.42%) Local Government
Job Titles
1 103 (43.46%) Developer
2 50 (21.10%) CRM Developer
3 47 (19.83%) Dynamics CRM Developer
4 40 (16.88%) Analyst
5 33 (13.92%) Microsoft Developer
6 23 (9.70%) .NET Developer
6 23 (9.70%) Business Analyst
6 23 (9.70%) Consultant
7 12 (5.06%) SQL Developer
8 11 (4.64%) Architect
9 10 (4.22%) Azure Developer
10 9 (3.80%) C# Developer
10 9 (3.80%) Functional Consultant
11 8 (3.38%) Azure Consultant
11 8 (3.38%) C# .NET Developer
11 8 (3.38%) CRM Analyst
11 8 (3.38%) CRM Consultant
11 8 (3.38%) Dynamics CRM Consultant
11 8 (3.38%) Project Manager
12 7 (2.95%) Tester
Libraries, Frameworks & Software Standards
1 105 (44.30%) .NET
2 35 (14.77%) CSS
3 31 (13.08%) Web Services
4 29 (12.24%) HTML
5 25 (10.55%) SOAP
6 24 (10.13%) ASP.NET
7 21 (8.86%) ASP.NET Web API
8 18 (7.59%) XML
9 17 (7.17%) .NET Framework
10 14 (5.91%) AngularJS
10 14 (5.91%) RESTful
11 13 (5.49%) REST
12 10 (4.22%) Node.js
12 10 (4.22%) Twitter Bootstrap
12 10 (4.22%) XHTML
13 9 (3.80%) JSON
14 7 (2.95%) Lucene
14 7 (2.95%) WSDL
15 5 (2.11%) WCF
16 4 (1.69%) Gherkin
Miscellaneous
1 20 (8.44%) User Experience
2 9 (3.80%) Enterprise Software
2 9 (3.80%) Management Information System
3 8 (3.38%) Greenfield Project
4 3 (1.27%) Analytical Skills
4 3 (1.27%) Life Science
4 3 (1.27%) Smartphone
5 2 (0.84%) Computer Science
5 2 (0.84%) iPhone
5 2 (0.84%) IVR
5 2 (0.84%) Social Media
6 1 (0.42%) Clustering
6 1 (0.42%) FMCG
6 1 (0.42%) iPad
6 1 (0.42%) Replication
Operating Systems
1 9 (3.80%) Windows
2 3 (1.27%) Windows 10
2 3 (1.27%) Windows 7
2 3 (1.27%) Windows 8
2 3 (1.27%) Windows Phone
2 3 (1.27%) Windows Server
2 3 (1.27%) Windows Server 2012
3 1 (0.42%) Linux
Processes & Methodologies
1 92 (38.82%) Agile Software Development
2 47 (19.83%) Workflow
3 45 (18.99%) Continuous Integration
4 42 (17.72%) Test Automation
5 35 (14.77%) TDD
6 34 (14.35%) Case Management
7 33 (13.92%) Scrum
8 31 (13.08%) DevOps
9 28 (11.81%) Data Modelling
10 27 (11.39%) Collaborative Working
11 22 (9.28%) Content Management
12 21 (8.86%) Deployment Automation
13 20 (8.44%) ERP
13 20 (8.44%) Stakeholder Management
14 19 (8.02%) Business Intelligence
14 19 (8.02%) ITIL
15 18 (7.59%) Business Analysis
15 18 (7.59%) Continuous Deployment
16 17 (7.17%) Continuous Improvement
17 16 (6.75%) Service Management
Programming Languages
1 109 (45.99%) C#
2 45 (18.99%) JavaScript
3 34 (14.35%) SQL
4 19 (8.02%) Java
5 9 (3.80%) Python
5 9 (3.80%) Ruby
5 9 (3.80%) Scala
6 4 (1.69%) C
6 4 (1.69%) T-SQL
7 3 (1.27%) PHP
7 3 (1.27%) PL/SQL
7 3 (1.27%) TypeScript
7 3 (1.27%) VB
7 3 (1.27%) VB.NET
7 3 (1.27%) VB6
8 2 (0.84%) PowerShell
9 1 (0.42%) Bash Shell
9 1 (0.42%) Data Analysis Expressions (DAX)
Qualifications
1 13 (5.49%) Degree
2 8 (3.38%) Microsoft Certification
2 8 (3.38%) Security Cleared
3 4 (1.69%) SC Cleared
4 2 (0.84%) PRINCE2 Certification
5 1 (0.42%) BC Cleared
5 1 (0.42%) BPSS Clearance
5 1 (0.42%) Computer Science Degree
5 1 (0.42%) DBS Check
5 1 (0.42%) ITIL Certification
5 1 (0.42%) MCSE
Quality Assurance & Compliance
1 14 (5.91%) QA
2 6 (2.53%) SLA
3 5 (2.11%) Actionable Recommendations
4 3 (1.27%) GDPR
5 2 (0.84%) Data Quality
6 1 (0.42%) ISO/IEC 27001
6 1 (0.42%) PMO
System Software
1 6 (2.53%) Active Directory
2 3 (1.27%) Docker
2 3 (1.27%) VMware Infrastructure
3 2 (0.84%) Virtual Machines
4 1 (0.42%) Terminal Services
Systems Management
1 3 (1.27%) Kubernetes
2 2 (0.84%) Oracle Enterprise Manager
3 1 (0.42%) AirWatch
Vendors
1 124 (52.32%) Microsoft
2 16 (6.75%) Oracle
3 14 (5.91%) Salesforce.com
4 8 (3.38%) Informatica
5 7 (2.95%) Dell
5 7 (2.95%) MuleSoft
6 5 (2.11%) SAP
7 4 (1.69%) Pega
8 3 (1.27%) Nortel
8 3 (1.27%) Twitter
8 3 (1.27%) VMware
9 2 (0.84%) Intapp
9 2 (0.84%) Ivanti
9 2 (0.84%) PeopleSoft
9 2 (0.84%) Reuters
9 2 (0.84%) Sitecore
10 1 (0.42%) Avaya
10 1 (0.42%) Facebook
10 1 (0.42%) SmartCo
10 1 (0.42%) Tableau