Period
to 24 November 2017

The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > North West
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 64 46 46
Rank change year-on-year -18 0 +18
Contract jobs citing CRM 170 264 297
As % of all contract IT jobs advertised in the North West 2.99% 3.88% 3.45%
As % of the Processes & Methodologies category 3.68% 4.63% 4.25%
Number of daily rates quoted 111 209 174
North West median daily rate £403 £400 £423
Median daily rate % change year-on-year +0.63% -5.33% +0.90%
10th Percentile £250 £300 £263
90th Percentile £550 £503 £600
England median daily rate £425 £425 £415
% change year-on-year - +2.41% -2.35%
Number of hourly rates quoted 0 4 2
North West median hourly rate - £15.50 £34.32
Median hourly rate % change year-on-year - -54.84% +101.82%
England median hourly rate £22.00 £26.25 £24.00
% change year-on-year -16.19% +9.38% +20.54%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Contract vacancies with a requirement for process or methodology skills 4619 5702 6982
As % of all contract IT jobs advertised in the North West 81.18% 83.75% 81.20%
Number of daily rates quoted 2959 3672 4232
North West median daily rate £400 £400 £400
10th Percentile £263 £263 £255
90th Percentile £588 £556 £575
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +6.25%
Number of hourly rates quoted 205 167 284
North West median hourly rate £25.00 £22.00 £30.52
Median hourly rate % change year-on-year +13.64% -27.92% +74.40%
10th Percentile £11.52 £11.85 £12.40
90th Percentile £52.70 £53.00 £52.47
England median hourly rate £24.00 £24.00 £22.50
% change year-on-year - +6.67% +18.42%

CRM
Job Vacancy Trend in the North West

Job postings citing CRM as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for CRM in the North West

CRM
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the North West.

Contractor daily rate trend for CRM in the North West

CRM
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing CRM in the North West over the 6 months to 24 November 2017.

Contractor daily rate histogram for CRM in the North West

CRM
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the North West.

Contractor hourly rate trend for CRM in the North West

CRM
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the North West region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +4 87 £430 +4.24% 23
Cheshire -28 32 £340 -12.26% 15
Merseyside -3 15 £488 +30.00% 3
Lancashire -3 13 £413 -4.35% 1
Cumbria -4 1 £225 -35.71%
CRM
England

For the 6 months to 24 November 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for CRM.

1 86 (50.59%) Dynamics CRM
2 61 (35.88%) Microsoft
3 47 (27.65%) .NET
4 42 (24.71%) Agile Software Development
5 36 (21.18%) SQL
6 34 (20.00%) C#
7 27 (15.88%) JavaScript
8 23 (13.53%) Finance
9 22 (12.94%) SQL Server
10 19 (11.18%) Business Intelligence
10 19 (11.18%) Dynamics 365
11 15 (8.82%) Java
11 15 (8.82%) ASP.NET
11 15 (8.82%) CMS
12 14 (8.24%) Stakeholder Management
12 14 (8.24%) Visual Studio
12 14 (8.24%) Project Management
13 13 (7.65%) Data Management
13 13 (7.65%) SQL Server Reporting Services
14 12 (7.06%) Migration
14 12 (7.06%) Salesforce.com
14 12 (7.06%) Data Warehouse
14 12 (7.06%) Security Cleared
14 12 (7.06%) Test Automation
15 11 (6.47%) User Experience
15 11 (6.47%) Content Management
16 10 (5.88%) Workflow
16 10 (5.88%) ERP
16 10 (5.88%) SharePoint
16 10 (5.88%) ITIL

CRM
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (8.82%) CMS
2 10 (5.88%) SharePoint
3 5 (2.94%) BizTalk Server
4 4 (2.35%) IIS
4 4 (2.35%) Umbraco
5 2 (1.18%) Oracle Self-Service HR
5 2 (1.18%) SugarCRM
6 1 (0.59%) Apache
6 1 (0.59%) Apache Spark
6 1 (0.59%) Exchange Server 2010
6 1 (0.59%) Exchange Server 2013
6 1 (0.59%) MS Exchange
6 1 (0.59%) Oracle Service Bus
6 1 (0.59%) SAS
6 1 (0.59%) SharePoint 2013
Applications
1 6 (3.53%) Microsoft Excel
2 2 (1.18%) Microsoft Office
3 1 (0.59%) Spreadsheet
Business Applications
1 86 (50.59%) Dynamics CRM
2 5 (2.94%) Salesforce.com CRM
3 4 (2.35%) Dynamics AX
3 4 (2.35%) Dynamics NAV
3 4 (2.35%) Oracle Applications
3 4 (2.35%) Oracle EBS
4 2 (1.18%) Oracle 11i
4 2 (1.18%) Oracle Assets
4 2 (1.18%) Oracle EBS R12
4 2 (1.18%) Oracle HRMS
4 2 (1.18%) Oracle Payables
4 2 (1.18%) Oracle Payroll
4 2 (1.18%) Oracle Receivables
5 1 (0.59%) CSG Singleview
5 1 (0.59%) Oracle CRM
5 1 (0.59%) Oracle Financials
5 1 (0.59%) Oracle General Ledger
5 1 (0.59%) SAP CRM
5 1 (0.59%) SAP Oil and Gas
5 1 (0.59%) Siebel CRM
Cloud Services
1 19 (11.18%) Dynamics 365
2 10 (5.88%) Office 365
3 9 (5.29%) Microsoft Azure
4 5 (2.94%) OneDrive
4 5 (2.94%) Veeva
5 4 (2.35%) GitHub
6 3 (1.76%) Amazon AWS
7 2 (1.18%) Amazon S3
7 2 (1.18%) Amazon SQS
7 2 (1.18%) BrowserStack
7 2 (1.18%) Force.com
8 1 (0.59%) Azure Active Directory
8 1 (0.59%) SaaS
Communications & Networking
1 4 (2.35%) Internet
2 2 (1.18%) LAN
2 2 (1.18%) TCP/IP
2 2 (1.18%) WAN
3 1 (0.59%) CTI
3 1 (0.59%) DHCP
3 1 (0.59%) DNS
3 1 (0.59%) DSL
3 1 (0.59%) Firewall
3 1 (0.59%) HTTP
3 1 (0.59%) iSCSI
3 1 (0.59%) MPLS
3 1 (0.59%) Skype
3 1 (0.59%) Structured Cabling
3 1 (0.59%) Unified Communications
3 1 (0.59%) VRRP
Database & Business Intelligence
1 22 (12.94%) SQL Server
2 13 (7.65%) SQL Server Reporting Services
3 12 (7.06%) Data Warehouse
4 9 (5.29%) SQL Server Integration Services
5 7 (4.12%) SQL Server Analysis Services
6 6 (3.53%) IDOL
7 5 (2.94%) Power BI
8 3 (1.76%) SQL Server 2012
9 2 (1.18%) Amazon DynamoDB
9 2 (1.18%) Amazon RDS
9 2 (1.18%) MS Access
9 2 (1.18%) MySQL
9 2 (1.18%) QlikView
9 2 (1.18%) SQL Server 2014
10 1 (0.59%) EDRMS
10 1 (0.59%) InterSystems Cache
10 1 (0.59%) Microsoft Analysis Services
10 1 (0.59%) RDBMS
10 1 (0.59%) SQL Server 2016
10 1 (0.59%) SQLPlus
Development Applications
1 14 (8.24%) Visual Studio
2 6 (3.53%) Git (software)
2 6 (3.53%) Selenium
3 5 (2.94%) gulp
3 5 (2.94%) TeamCity
4 4 (2.35%) Jenkins
5 3 (1.76%) Bitbucket
5 3 (1.76%) Octopus Deploy
5 3 (1.76%) Oracle APEX
6 2 (1.18%) GitLab
6 2 (1.18%) JIRA
6 2 (1.18%) JMeter
6 2 (1.18%) Oracle Forms
6 2 (1.18%) SpecFlow
6 2 (1.18%) Team Foundation Server
6 2 (1.18%) WebDriver
6 2 (1.18%) webpack
7 1 (0.59%) Fiddler
7 1 (0.59%) FogBugz
7 1 (0.59%) Talend Open Studio
General
1 23 (13.53%) Finance
2 9 (5.29%) Legal
3 8 (4.71%) Banking
3 8 (4.71%) Marketing
4 5 (2.94%) Manufacturing
5 4 (2.35%) Advertising
5 4 (2.35%) Retail
6 3 (1.76%) Pharmaceutical
7 2 (1.18%) Billing
7 2 (1.18%) Local Government
7 2 (1.18%) Telecoms
8 1 (0.59%) Law
Job Titles
1 68 (40.00%) Developer
2 38 (22.35%) Analyst
2 38 (22.35%) CRM Developer
3 26 (15.29%) Dynamics CRM Developer
4 19 (11.18%) Architect
5 16 (9.41%) Business Analyst
6 15 (8.82%) Project Manager
7 14 (8.24%) Microsoft Developer
8 11 (6.47%) Consultant
8 11 (6.47%) CRM Analyst
9 8 (4.71%) CRM Business Analyst
9 8 (4.71%) CRM Manager
10 7 (4.12%) .NET Developer
10 7 (4.12%) C# .NET Developer
10 7 (4.12%) C# Developer
10 7 (4.12%) CRM Project Manager
10 7 (4.12%) Data Architect
11 6 (3.53%) Solutions Architect
12 5 (2.94%) Lead Developer
12 5 (2.94%) Service Analyst
Libraries, Frameworks & Software Standards
1 47 (27.65%) .NET
2 15 (8.82%) ASP.NET
3 10 (5.88%) HTML
4 9 (5.29%) Web Services
5 8 (4.71%) CSS
6 7 (4.12%) ASP.NET Web API
7 5 (2.94%) jQuery
7 5 (2.94%) Middleware
7 5 (2.94%) SOAP
8 4 (2.35%) AngularJS
9 3 (1.76%) Node.js
10 2 (1.18%) ASP.NET MVC
10 2 (1.18%) KnockoutJS
10 2 (1.18%) Ninject
10 2 (1.18%) OAuth2
10 2 (1.18%) XML
11 1 (0.59%) EDI
11 1 (0.59%) Kafka
11 1 (0.59%) WebCenter
11 1 (0.59%) XHTML
Miscellaneous
1 11 (6.47%) User Experience
2 8 (4.71%) Management Information System
3 7 (4.12%) Analytical Skills
4 4 (2.35%) Enterprise Software
4 4 (2.35%) Life Science
5 2 (1.18%) Data Structures
5 2 (1.18%) Greenfield Project
5 2 (1.18%) Internet of Things
5 2 (1.18%) N-Tier
5 2 (1.18%) Reference Data
6 1 (0.59%) Analytical Mindset
6 1 (0.59%) Driving Licence
6 1 (0.59%) Linux Command Line
6 1 (0.59%) Microsoft Licensing
6 1 (0.59%) NHS
6 1 (0.59%) Smart Meter
Operating Systems
1 10 (5.88%) Windows
2 7 (4.12%) Windows Server
3 5 (2.94%) Windows Server 2012
4 3 (1.76%) Windows 10
Processes & Methodologies
1 42 (24.71%) Agile Software Development
2 19 (11.18%) Business Intelligence
3 14 (8.24%) Project Management
3 14 (8.24%) Stakeholder Management
4 13 (7.65%) Data Management
5 12 (7.06%) Migration
5 12 (7.06%) Test Automation
6 11 (6.47%) Content Management
7 10 (5.88%) ERP
7 10 (5.88%) ITIL
7 10 (5.88%) Workflow
8 9 (5.29%) MVC
9 8 (4.71%) Case Management
9 8 (4.71%) Change Control
9 8 (4.71%) Data Architecture
9 8 (4.71%) Data Modelling
9 8 (4.71%) Scrum
9 8 (4.71%) Service Management
9 8 (4.71%) User Stories
10 7 (4.12%) IT Strategy
Programming Languages
1 36 (21.18%) SQL
2 34 (20.00%) C#
3 27 (15.88%) JavaScript
4 15 (8.82%) Java
5 10 (5.88%) T-SQL
6 7 (4.12%) PowerShell
7 3 (1.76%) C++
7 3 (1.76%) TypeScript
8 2 (1.18%) PHP
8 2 (1.18%) PL/SQL
8 2 (1.18%) VB.NET
8 2 (1.18%) VBA
8 2 (1.18%) X++
9 1 (0.59%) Bash Shell
9 1 (0.59%) C
9 1 (0.59%) VB
Qualifications
1 12 (7.06%) Security Cleared
2 5 (2.94%) SC Cleared
3 3 (1.76%) Microsoft Certification
4 2 (1.18%) Degree
4 2 (1.18%) MCSE
4 2 (1.18%) PRINCE2 Certification
5 1 (0.59%) ISTQB
5 1 (0.59%) ITIL Certification
5 1 (0.59%) MCSD
Quality Assurance & Compliance
1 4 (2.35%) SLA
2 2 (1.18%) Data Quality
2 2 (1.18%) ISO/IEC 27001
2 2 (1.18%) QA
3 1 (0.59%) ISO/IEC 20000
3 1 (0.59%) PMO
System Software
1 5 (2.94%) Active Directory
2 1 (0.59%) Hyper-V
2 1 (0.59%) Oracle RAC
2 1 (0.59%) VMware Infrastructure
Systems Management
1 1 (0.59%) Data Guard
1 1 (0.59%) EMC NetWorker
1 1 (0.59%) Oracle Identity Management
1 1 (0.59%) SCCM
1 1 (0.59%) SCOM
1 1 (0.59%) SCOrch
1 1 (0.59%) Tivoli Identity Manager
1 1 (0.59%) vMotion
Vendors
1 61 (35.88%) Microsoft
2 12 (7.06%) Salesforce.com
3 9 (5.29%) Oracle
4 6 (3.53%) iManage
5 5 (2.94%) Interwoven
5 5 (2.94%) Reuters
6 3 (1.76%) Siebel
7 2 (1.18%) HP
7 2 (1.18%) Tableau
7 2 (1.18%) VMware
8 1 (0.59%) Capita
8 1 (0.59%) Dell
8 1 (0.59%) EMC
8 1 (0.59%) Lagan
8 1 (0.59%) NETGEAR
8 1 (0.59%) Salesforce Marketing Cloud
8 1 (0.59%) Sitecore
8 1 (0.59%) SonicWALL
8 1 (0.59%) Talend
8 1 (0.59%) Verint