The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 22 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
England / North West
Rank 41 39 64
Rank change year-on-year -2 +25  
Contract jobs citing CRM 109 168 90
As % of all contract IT jobs advertised in the North West 4.26% 4.38% 2.59%
As % of the Processes & Methodologies category 5.18% 5.30% 3.30%
Number of daily rates quoted 85 119 37
Median daily rate £420 £413 £425
Median daily rate % change year-on-year +1.81% -2.94%  
90% offered a daily rate of more than £270 £313 £298
10% offered a daily rate of more than £550 £500 £560
UK excluding London median daily rate £401 £400 £400
% change year-on-year +0.12% -  
Number of hourly rates quoted 5 1 2
Median hourly rate £11.00 £10.00 £25.75
Median hourly rate % change year-on-year +10.00% -61.16%  
UK excluding London median hourly rate £27.50 £18.00 £45.00
% change year-on-year +52.79% -60.00%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for process and methodology skills.

Contract Process & Methodology Skills
North West
Contract job vacancies with a requirement for process and methodology skills 2106 3169 2731
As % of all contract IT job vacancies advertised in the North West 82.33% 82.55% 78.48%
Number of daily rates quoted 1335 1905 1506
Median daily rate £400 £400 £400
90% offered a daily rate of more than £283 £290 £275
10% offered a daily rate of more than £550 £538 £550
UK excluding London median daily rate £409 £400 £398
% change year-on-year +2.25% +0.62%  
Number of hourly rates quoted 107 128 128
Median hourly rate £40.00 £39.00 £40.00
Median hourly rate % change year-on-year +2.56% -2.50%  
90% offered a hourly rate of more than £16.00 £16.84 £13.00
10% offered a hourly rate of more than £50.70 £50.00 £60.00
UK excluding London median hourly rate £36.00 £39.00 £30.00
% change year-on-year -7.69% +30.00%  

CRM
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in the North West

CRM
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the North West.

Contractor daily rate trend for CRM in the North West

CRM
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing CRM in the North West over the 3 months to 22 March 2017.

Contractor daily rate histogram for CRM in the North West

CRM
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM in the North West.

Contractor hourly rate trend for CRM in the North West

CRM
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing CRM in the North West over the 3 months to 22 March 2017.

Contractor hourly rate histogram for CRM in the North West

CRM
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the North West region over the 3 months to 22 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -1 48 £400 +1.26% 30
Merseyside -9 21 £465 +6.28% 2
Lancashire +33 14 £375 -18.91% 2
Cheshire +1 10 £494 +31.66% 5
Cumbria - 1 £220 -
CRM
England

CRM
Top 30 Related IT Skills in the North West

For the 6 months to 22 March 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for CRM.

1 135 (67.16%) Dynamics CRM
2 105 (52.24%) Microsoft
3 59 (29.35%) .NET
4 47 (23.38%) C#
5 38 (18.91%) SQL
6 35 (17.41%) Migration
7 32 (15.92%) Agile Software Development
8 30 (14.93%) JavaScript
9 27 (13.43%) Advertising
10 25 (12.44%) Project Management
11 24 (11.94%) Stakeholder Management
11 24 (11.94%) SQL Server
12 23 (11.44%) MS Excel
13 21 (10.45%) Finance
14 17 (8.46%) SQL Server Reporting Services
15 16 (7.96%) BizTalk Server
15 16 (7.96%) HTML
16 15 (7.46%) C++
16 15 (7.46%) ASP.NET
16 15 (7.46%) Marketing
17 13 (6.47%) Security Cleared
17 13 (6.47%) Scrum
17 13 (6.47%) PRINCE2
17 13 (6.47%) Analytical Skills
18 12 (5.97%) SQL Server Integration Services
19 11 (5.47%) ITIL
19 11 (5.47%) CSS
19 11 (5.47%) Business Intelligence
20 10 (4.98%) ISEB
20 10 (4.98%) Business Analysis

CRM
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (7.96%) BizTalk Server
2 8 (3.98%) CMS
3 6 (2.99%) SharePoint
4 3 (1.49%) EPiServer
5 2 (1.00%) MS Exchange
5 2 (1.00%) SAS
5 2 (1.00%) Umbraco
6 1 (0.50%) Apache
6 1 (0.50%) Content Management Server
6 1 (0.50%) Exchange Server 2010
6 1 (0.50%) Exchange Server 2013
6 1 (0.50%) IIS
6 1 (0.50%) Oracle SOA Suite
6 1 (0.50%) Sitecore CMS
6 1 (0.50%) WebSphere
Applications
1 23 (11.44%) MS Excel
2 7 (3.48%) MS Office
3 6 (2.99%) MS PowerPoint
3 6 (2.99%) MS Visio
4 3 (1.49%) MS Project
Business Applications
1 135 (67.16%) Dynamics CRM
2 3 (1.49%) Dynamics AX
2 3 (1.49%) Dynamics NAV
2 3 (1.49%) SAP Oil and Gas
3 2 (1.00%) OPENContractor
3 2 (1.00%) Salesforce.com CRM
3 2 (1.00%) SAP BPC
4 1 (0.50%) NetSuite
4 1 (0.50%) Oracle Retail
4 1 (0.50%) SAP Business One
Cloud Services
1 6 (2.99%) Office 365
2 5 (2.49%) Microsoft Azure
3 1 (0.50%) Azure Active Directory
3 1 (0.50%) PaaS
Communications & Networking
1 2 (1.00%) Firewall
1 2 (1.00%) MPLS
1 2 (1.00%) Network Security
2 1 (0.50%) Broadband
2 1 (0.50%) CTI
2 1 (0.50%) DHCP
2 1 (0.50%) DNS
2 1 (0.50%) DSL
2 1 (0.50%) H.323
2 1 (0.50%) HTTP
2 1 (0.50%) Internet
2 1 (0.50%) iSCSI
2 1 (0.50%) PBX
2 1 (0.50%) Skype
2 1 (0.50%) Structured Cabling
2 1 (0.50%) Unified Communications
2 1 (0.50%) VoIP
2 1 (0.50%) VRRP
2 1 (0.50%) Wi-Fi
Database & Business Intelligence
1 24 (11.94%) SQL Server
2 17 (8.46%) SQL Server Reporting Services
3 12 (5.97%) SQL Server Integration Services
4 9 (4.48%) SQL Server 2012
5 8 (3.98%) SQL Server 2014
6 6 (2.99%) SQL Server 2008
7 3 (1.49%) Power BI
7 3 (1.49%) QlikView
8 2 (1.00%) Data Warehouse
8 2 (1.00%) MySQL
8 2 (1.00%) Relational Database
9 1 (0.50%) BusinessObjects
9 1 (0.50%) Crystal Reports
9 1 (0.50%) Data Mining
9 1 (0.50%) Enterprise Data Warehouse
9 1 (0.50%) Hadoop
9 1 (0.50%) MS Access
9 1 (0.50%) Oracle Database
9 1 (0.50%) Oracle ODI
9 1 (0.50%) Oracle Reports
Development Applications
1 8 (3.98%) Visual Studio
2 4 (1.99%) Git (software)
2 4 (1.99%) JIRA
2 4 (1.99%) Visual Studio Team System
3 3 (1.49%) Subversion
3 3 (1.49%) Team Foundation Server
4 2 (1.00%) Eclipse
4 2 (1.00%) Gradle
4 2 (1.00%) Grunt
4 2 (1.00%) Octopus Deploy
4 2 (1.00%) TeamCity
5 1 (0.50%) Bitbucket
5 1 (0.50%) gulp
5 1 (0.50%) Oracle APEX
5 1 (0.50%) Selenium
General
1 27 (13.43%) Advertising
2 21 (10.45%) Finance
3 15 (7.46%) Marketing
4 6 (2.99%) Manufacturing
5 5 (2.49%) Retail
6 3 (1.49%) Billing
7 2 (1.00%) Banking
8 1 (0.50%) Financial Institution
8 1 (0.50%) Law
8 1 (0.50%) Legal
8 1 (0.50%) Local Government
Job Titles
1 90 (44.78%) Developer
2 74 (36.82%) CRM Developer
3 59 (29.35%) Dynamics CRM Developer
4 37 (18.41%) Analyst
5 33 (16.42%) Microsoft Developer
6 26 (12.94%) Business Analyst
7 20 (9.95%) Project Manager
8 19 (9.45%) Architect
9 16 (7.96%) Consultant
10 13 (6.47%) CRM Analyst
10 13 (6.47%) CRM Manager
11 12 (5.97%) CRM Business Analyst
12 11 (5.47%) CRM Consultant
12 11 (5.47%) CRM Project Manager
12 11 (5.47%) Solutions Architect
13 7 (3.48%) CRM Architect
13 7 (3.48%) Dynamics CRM Consultant
13 7 (3.48%) IT Manager
14 6 (2.99%) DBA
14 6 (2.99%) SQL DBA
Libraries, Frameworks & Software Standards
1 59 (29.35%) .NET
2 16 (7.96%) HTML
3 15 (7.46%) ASP.NET
4 11 (5.47%) CSS
5 6 (2.99%) ASP.NET Web API
5 6 (2.99%) Middleware
6 5 (2.49%) HTML5
6 5 (2.49%) jQuery
6 5 (2.49%) Web Services
7 4 (1.99%) .NET Framework
7 4 (1.99%) WCF
8 2 (1.00%) ASP.NET MVC
8 2 (1.00%) CSS3
8 2 (1.00%) Hibernate
8 2 (1.00%) LESS
8 2 (1.00%) Sass
8 2 (1.00%) Spring
8 2 (1.00%) XML
8 2 (1.00%) ZK
9 1 (0.50%) AngularJS
Miscellaneous
1 13 (6.47%) Analytical Skills
2 5 (2.49%) Enterprise Software
2 5 (2.49%) Management Information System
2 5 (2.49%) Replication
3 4 (1.99%) Data Centre
4 3 (1.49%) Life Science
4 3 (1.49%) Mobile App
5 2 (1.00%) Data Structures
5 2 (1.00%) Digital Media
5 2 (1.00%) Mainframe
5 2 (1.00%) User Experience
6 1 (0.50%) Computer Science
6 1 (0.50%) iPad
6 1 (0.50%) IVR
6 1 (0.50%) Microsoft Licensing
6 1 (0.50%) Smartphone
6 1 (0.50%) Social Media
6 1 (0.50%) Virtual Team
Operating Systems
1 8 (3.98%) Windows
1 8 (3.98%) Windows Server
1 8 (3.98%) Windows Server 2012
2 5 (2.49%) Windows Server 2008
3 1 (0.50%) Windows 10
Processes & Methodologies
1 35 (17.41%) Migration
2 32 (15.92%) Agile Software Development
3 25 (12.44%) Project Management
4 24 (11.94%) Stakeholder Management
5 13 (6.47%) PRINCE2
5 13 (6.47%) Scrum
6 11 (5.47%) Business Intelligence
6 11 (5.47%) ITIL
7 10 (4.98%) Business Analysis
8 9 (4.48%) ERP
8 9 (4.48%) Process Improvement
8 9 (4.48%) Workflow
9 8 (3.98%) Case Management
9 8 (3.98%) Change Management
9 8 (3.98%) Data Migration
10 7 (3.48%) Test Scripting
10 7 (3.48%) Waterfall
11 6 (2.99%) GAP Analysis
11 6 (2.99%) Single Customer View
11 6 (2.99%) Supplier Management
Programming Languages
1 47 (23.38%) C#
2 38 (18.91%) SQL
3 30 (14.93%) JavaScript
4 15 (7.46%) C++
5 4 (1.99%) Java
6 2 (1.00%) T-SQL
7 1 (0.50%) C
7 1 (0.50%) PHP
7 1 (0.50%) PL/SQL
7 1 (0.50%) PowerShell
7 1 (0.50%) R
Qualifications
1 13 (6.47%) Security Cleared
2 10 (4.98%) ISEB
3 9 (4.48%) SC Cleared
4 7 (3.48%) DBS Check
5 6 (2.99%) BPSS Clearance
6 5 (2.49%) Degree
7 3 (1.49%) ITIL Certification
8 2 (1.00%) APMP
8 2 (1.00%) ISTQB
9 1 (0.50%) PMI Certification
9 1 (0.50%) PMP
Quality Assurance & Compliance
1 5 (2.49%) PMO
1 5 (2.49%) QA
1 5 (2.49%) SLA
2 4 (1.99%) Data Quality
System Software
1 4 (1.99%) Active Directory
2 1 (0.50%) Hyper-V
2 1 (0.50%) VMware Infrastructure
Systems Management
1 1 (0.50%) EMC NetWorker
1 1 (0.50%) SCCM
1 1 (0.50%) SCOM
1 1 (0.50%) SCOrch
1 1 (0.50%) vMotion
Vendors
1 105 (52.24%) Microsoft
2 9 (4.48%) SAP
3 5 (2.49%) Salesforce.com
4 4 (1.99%) Oracle
4 4 (1.99%) Tableau
5 3 (1.49%) hybris
6 2 (1.00%) Capita
6 2 (1.00%) Cisco
6 2 (1.00%) Citrix
6 2 (1.00%) Civica
6 2 (1.00%) Siebel
6 2 (1.00%) Sitecore
6 2 (1.00%) VMware
7 1 (0.50%) Avaya
7 1 (0.50%) Dell
7 1 (0.50%) EMC
7 1 (0.50%) HP
7 1 (0.50%) IBM
7 1 (0.50%) SonicWALL
7 1 (0.50%) Sun
Manchester, Lancashire
Rullion
Posted: Yesterday