The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England / North West
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 49 34 35
Rank change year-on-year -15 +1  
Contract jobs citing CRM 91 187 151
As % of all contract IT jobs advertised in the North West 3.14% 4.98% 4.06%
As % of the Processes & Methodologies category 3.87% 6.06% 5.16%
Number of daily rates quoted 70 145 94
Median daily rate £400 £425 £400
Median daily rate % change year-on-year -5.88% +6.25%  
90% offered a daily rate of more than £250 £325 £298
10% offered a daily rate of more than £526 £540 £570
UK excluding London median daily rate £413 £400 £385
% change year-on-year +3.12% +3.89%  
Number of hourly rates quoted 0 1 1
Median hourly rate - £16.00 £35.00
Median hourly rate % change year-on-year - -54.28%  
UK excluding London median hourly rate £35.75 £20.00 £16.00
% change year-on-year +78.75% +25.00%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for process and methodology skills.

Contract Process & Methodology Skills
North West
Contract job vacancies with a requirement for process and methodology skills 2349 3084 2925
As % of all contract IT job vacancies advertised in the North West 81.00% 82.20% 78.65%
Number of daily rates quoted 1388 1942 1710
Median daily rate £410 £415 £380
Median daily rate % change year-on-year -1.20% +9.21%  
90% offered a daily rate of more than £300 £300 £275
10% offered a daily rate of more than £550 £575 £540
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 98 77 125
Median hourly rate £40.00 £29.25 £33.50
Median hourly rate % change year-on-year +36.75% -12.68%  
90% offered a hourly rate of more than £13.00 £12.58 £14.50
10% offered a hourly rate of more than £55.00 £53.00 £54.67
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

CRM
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in the North West

CRM
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the North West.

Contractor daily rate trend for CRM in the North West

CRM
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing CRM in the North West over the 3 months to 25 June 2017.

Contractor daily rate histogram for CRM in the North West

CRM
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the North West.

Contractor hourly rate trend for CRM in the North West

CRM
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the North West region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -6 50 £425 - 27
Merseyside -6 13 £475 +26.66% 3
Lancashire -10 10 £413 +1.22% 1
Cheshire -17 6 £350 -22.22% 10
Cumbria +2 3 £225 -10.00%
CRM
England

For the 6 months to 25 June 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for CRM.

1 124 (62.94%) Dynamics CRM
2 90 (45.69%) Microsoft
3 47 (23.86%) Agile Software Development
4 41 (20.81%) .NET
5 40 (20.30%) SQL
6 33 (16.75%) C#
7 31 (15.74%) Project Management
7 31 (15.74%) Migration
8 27 (13.71%) JavaScript
9 25 (12.69%) SQL Server
10 23 (11.68%) Stakeholder Management
11 22 (11.17%) Marketing
12 20 (10.15%) Scrum
13 17 (8.63%) Finance
13 17 (8.63%) HTML
13 17 (8.63%) PRINCE2
14 16 (8.12%) Analytical Skills
15 15 (7.61%) Case Management
15 15 (7.61%) Dynamics 365
15 15 (7.61%) Business Intelligence
16 12 (6.09%) Workflow
16 12 (6.09%) Windows
16 12 (6.09%) SAP
16 12 (6.09%) ASP.NET
16 12 (6.09%) Windows Server 2012
16 12 (6.09%) Windows Server
17 11 (5.58%) IT Strategy
17 11 (5.58%) Security Cleared
17 11 (5.58%) CSS
17 11 (5.58%) Java

CRM
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (5.08%) CMS
2 9 (4.57%) BizTalk Server
3 7 (3.55%) SharePoint
4 5 (2.54%) Exchange Server 2010
4 5 (2.54%) MS Exchange
4 5 (2.54%) SAS
5 4 (2.03%) Exchange Server 2013
6 1 (0.51%) Exchange Server 2003
6 1 (0.51%) Exchange Server 2007
6 1 (0.51%) Oracle SOA Suite
6 1 (0.51%) SharePoint 2013
6 1 (0.51%) Sitecore CMS
6 1 (0.51%) Skype for Business
6 1 (0.51%) Umbraco
6 1 (0.51%) WebSphere
Applications
1 6 (3.05%) Microsoft Excel
1 6 (3.05%) MS Visio
2 4 (2.03%) Microsoft Office
2 4 (2.03%) Microsoft PowerPoint
3 2 (1.02%) Microsoft Project
Business Applications
1 124 (62.94%) Dynamics CRM
2 7 (3.55%) SAP CRM
3 4 (2.03%) SAP Oil and Gas
4 3 (1.52%) Dynamics AX
5 2 (1.02%) Dynamics NAV
6 1 (0.51%) Oracle EBS
6 1 (0.51%) Oracle Retail
6 1 (0.51%) SAP Business One
6 1 (0.51%) SAP Hybris
6 1 (0.51%) Siebel CRM
6 1 (0.51%) Unica
Cloud Services
1 15 (7.61%) Dynamics 365
2 9 (4.57%) Office 365
3 6 (3.05%) Force.com
4 4 (2.03%) Microsoft Azure
5 3 (1.52%) OneDrive
6 2 (1.02%) Amazon AWS
7 1 (0.51%) Amazon S3
7 1 (0.51%) Amazon SQS
7 1 (0.51%) Azure Active Directory
7 1 (0.51%) GitHub
7 1 (0.51%) Mimecast
Communications & Networking
1 5 (2.54%) DHCP
1 5 (2.54%) DNS
2 4 (2.03%) Firewall
3 3 (1.52%) DSL
3 3 (1.52%) Internet
3 3 (1.52%) iSCSI
3 3 (1.52%) MPLS
3 3 (1.52%) Structured Cabling
3 3 (1.52%) VRRP
4 2 (1.02%) Intranet
5 1 (0.51%) HTTP
5 1 (0.51%) Network Security
5 1 (0.51%) Skype
Database & Business Intelligence
1 25 (12.69%) SQL Server
2 10 (5.08%) SQL Server 2014
2 10 (5.08%) SQL Server Reporting Services
3 9 (4.57%) Data Warehouse
4 8 (4.06%) SQL Server 2012
5 7 (3.55%) SQL Server Integration Services
6 3 (1.52%) IDOL
6 3 (1.52%) Power BI
6 3 (1.52%) QlikView
6 3 (1.52%) SQL Server 2008
7 2 (1.02%) Data Mining
7 2 (1.02%) SQL Server 2016
7 2 (1.02%) SQL Server Analysis Services
8 1 (0.51%) Base SAS
8 1 (0.51%) Microsoft Analysis Services
8 1 (0.51%) MS Access
8 1 (0.51%) MySQL
8 1 (0.51%) Oracle BI EE
8 1 (0.51%) SAP BW
8 1 (0.51%) SQL Server 2005
Development Applications
1 9 (4.57%) JIRA
2 8 (4.06%) Git (software)
2 8 (4.06%) Visual Studio
3 6 (3.05%) Grunt
3 6 (3.05%) Subversion
4 4 (2.03%) Visual Studio Team System
5 2 (1.02%) Jenkins
5 2 (1.02%) QAComplete
5 2 (1.02%) Ranorex
5 2 (1.02%) Team Foundation Server
5 2 (1.02%) TeamCity
6 1 (0.51%) Bitbucket
6 1 (0.51%) Eclipse
6 1 (0.51%) GitLab
6 1 (0.51%) Gradle
6 1 (0.51%) gulp
6 1 (0.51%) Octopus Deploy
6 1 (0.51%) Oracle APEX
6 1 (0.51%) Selenium
General
1 22 (11.17%) Marketing
2 17 (8.63%) Finance
3 8 (4.06%) Advertising
4 5 (2.54%) Manufacturing
5 4 (2.03%) Retail
6 3 (1.52%) Banking
6 3 (1.52%) Billing
6 3 (1.52%) Legal
7 1 (0.51%) Financial Institution
7 1 (0.51%) Games
7 1 (0.51%) Law
7 1 (0.51%) Local Government
Job Titles
1 81 (41.12%) Developer
2 56 (28.43%) CRM Developer
3 47 (23.86%) Analyst
4 39 (19.80%) Dynamics CRM Developer
5 28 (14.21%) Business Analyst
6 22 (11.17%) Architect
6 22 (11.17%) Microsoft Developer
7 18 (9.14%) Project Manager
8 14 (7.11%) CRM Analyst
8 14 (7.11%) CRM Business Analyst
9 13 (6.60%) Consultant
9 13 (6.60%) CRM Manager
10 12 (6.09%) CRM Project Manager
11 9 (4.57%) CRM Consultant
12 8 (4.06%) Data Architect
13 7 (3.55%) Email Developer
13 7 (3.55%) Salesforce Developer
14 6 (3.05%) Dynamics CRM Project Manager
14 6 (3.05%) Salesforce Architect
14 6 (3.05%) Service Analyst
Libraries, Frameworks & Software Standards
1 41 (20.81%) .NET
2 17 (8.63%) HTML
3 12 (6.09%) ASP.NET
4 11 (5.58%) CSS
5 7 (3.55%) HTML5
5 7 (3.55%) SOAP
6 6 (3.05%) ASP.NET Web API
6 6 (3.05%) LESS
6 6 (3.05%) Sass
6 6 (3.05%) Web Services
6 6 (3.05%) XML
7 5 (2.54%) .NET Framework
7 5 (2.54%) Middleware
7 5 (2.54%) Node.js
8 4 (2.03%) WCF
9 3 (1.52%) ASP.NET MVC
9 3 (1.52%) jQuery
10 2 (1.02%) AngularJS
11 1 (0.51%) Entity Framework
11 1 (0.51%) Oracle Fusion
Miscellaneous
1 16 (8.12%) Analytical Skills
2 7 (3.55%) Management Information System
2 7 (3.55%) User Experience
3 6 (3.05%) Enterprise Software
3 6 (3.05%) Smartphone
4 4 (2.03%) Greenfield Project
4 4 (2.03%) Life Science
5 3 (1.52%) Driving Licence
5 3 (1.52%) Microsoft Licensing
5 3 (1.52%) Replication
6 2 (1.02%) Mobile App
7 1 (0.51%) Blackberry
7 1 (0.51%) Data Centre
7 1 (0.51%) Digital Media
7 1 (0.51%) FMCG
7 1 (0.51%) iPad
7 1 (0.51%) Mainframe
7 1 (0.51%) Reference Data
7 1 (0.51%) Smart Meter
7 1 (0.51%) Social Media
Operating Systems
1 12 (6.09%) Windows
1 12 (6.09%) Windows Server
1 12 (6.09%) Windows Server 2012
2 4 (2.03%) Windows 10
2 4 (2.03%) Windows Server 2008
3 1 (0.51%) CentOS
3 1 (0.51%) Linux
3 1 (0.51%) Windows 7
3 1 (0.51%) Windows 8
3 1 (0.51%) Windows Server 2003
Processes & Methodologies
1 47 (23.86%) Agile Software Development
2 31 (15.74%) Migration
2 31 (15.74%) Project Management
3 23 (11.68%) Stakeholder Management
4 20 (10.15%) Scrum
5 17 (8.63%) PRINCE2
6 15 (7.61%) Business Intelligence
6 15 (7.61%) Case Management
7 12 (6.09%) Workflow
8 11 (5.58%) Change Management
8 11 (5.58%) IT Strategy
9 10 (5.08%) Data Migration
9 10 (5.08%) ETL
9 10 (5.08%) ITIL
10 9 (4.57%) Data Modelling
10 9 (4.57%) TDD
11 8 (4.06%) Change Control
11 8 (4.06%) ERP
11 8 (4.06%) Process Improvement
11 8 (4.06%) Test Automation
Programming Languages
1 40 (20.30%) SQL
2 33 (16.75%) C#
3 27 (13.71%) JavaScript
4 11 (5.58%) Java
5 9 (4.57%) C++
6 7 (3.55%) PowerShell
6 7 (3.55%) T-SQL
7 1 (0.51%) C
7 1 (0.51%) PHP
7 1 (0.51%) PL/SQL
7 1 (0.51%) Ruby
7 1 (0.51%) VB.NET
7 1 (0.51%) VBA
Qualifications
1 11 (5.58%) Security Cleared
2 10 (5.08%) ISEB
3 7 (3.55%) SC Cleared
4 6 (3.05%) ISTQB
5 5 (2.54%) BPSS Clearance
6 4 (2.03%) DBS Check
6 4 (2.03%) ITIL Certification
7 3 (1.52%) Degree
8 2 (1.02%) APMP
8 2 (1.02%) Microsoft Certification
9 1 (0.51%) MCP
9 1 (0.51%) MCSE
Quality Assurance & Compliance
1 8 (4.06%) QA
1 8 (4.06%) SLA
2 4 (2.03%) PMO
3 2 (1.02%) Data Quality
System Software
1 8 (4.06%) Active Directory
2 5 (2.54%) VMware Infrastructure
3 3 (1.52%) Hyper-V
4 1 (0.51%) BitLocker
Systems Management
1 5 (2.54%) SCCM
1 5 (2.54%) SCOM
2 4 (2.03%) EMC NetWorker
2 4 (2.03%) SCOrch
3 3 (1.52%) vMotion
4 1 (0.51%) Puppet
Vendors
1 90 (45.69%) Microsoft
2 12 (6.09%) SAP
3 11 (5.58%) Salesforce.com
4 8 (4.06%) VMware
5 5 (2.54%) Cisco
5 5 (2.54%) PayPal
6 4 (2.03%) EMC
6 4 (2.03%) HP
6 4 (2.03%) Oracle
6 4 (2.03%) Siebel
7 3 (1.52%) Dell
7 3 (1.52%) hybris
7 3 (1.52%) IBM
7 3 (1.52%) iManage
7 3 (1.52%) Interwoven
7 3 (1.52%) NETGEAR
7 3 (1.52%) Reuters
7 3 (1.52%) SonicWALL
8 1 (0.51%) CA Agile Central
8 1 (0.51%) Canon