The following table provides summary statistics for contract job vacancies advertised in Newcastle upon Tyne with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
Tyne and Wear / Newcastle upon Tyne
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 30 96 51
Rank change year-on-year +66 -45  
Contract jobs citing CRM 13 25 8
As % of all contract IT jobs advertised in Newcastle upon Tyne 3.81% 1.88% 1.39%
As % of the Processes & Methodologies category 4.35% 2.13% 1.73%
Number of daily rates quoted 12 14 6
Median daily rate £485 £325 £409
Median daily rate % change year-on-year +49.23% -20.48%  
90% offered a daily rate of more than £360 £201 £338
10% offered a daily rate of more than £519 £407 £426
UK excluding London median daily rate £413 £400 £385
% change year-on-year +3.12% +3.89%  
Number of hourly rates quoted 0 7 0
Median hourly rate - £27.00 -
UK excluding London median hourly rate £35.75 £20.00 £16.00
% change year-on-year +78.75% +25.00%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Newcastle upon Tyne with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Newcastle upon Tyne
Contract job vacancies with a requirement for process and methodology skills 299 1176 463
As % of all contract IT job vacancies advertised in Newcastle upon Tyne 87.68% 88.62% 80.66%
Number of daily rates quoted 211 797 308
Median daily rate £380 £325 £395
Median daily rate % change year-on-year +16.92% -17.72%  
90% offered a daily rate of more than £275 £225 £250
10% offered a daily rate of more than £575 £500 £550
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 18 62 31
Median hourly rate £35.00 £28.00 £15.00
Median hourly rate % change year-on-year +25.00% +86.66%  
90% offered a hourly rate of more than £17.50 £26.00 £12.14
10% offered a hourly rate of more than £55.00 £36.00 £38.30
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

CRM
Job Vacancy Trend in Newcastle upon Tyne

The job posting trend of jobs advertised in Newcastle upon Tyne citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Newcastle upon Tyne

CRM
Contractor Daily Rate Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Newcastle upon Tyne.

Contractor daily rate trend for CRM in Newcastle upon Tyne

CRM
Contractor Daily Rate Histogram in Newcastle upon Tyne

The daily rate distribution of IT jobs citing CRM in Newcastle upon Tyne over the 3 months to 25 June 2017.

Contractor daily rate histogram for CRM in Newcastle upon Tyne

CRM
Contractor Hourly Rate Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Newcastle upon Tyne.

Contractor hourly rate trend for CRM in Newcastle upon Tyne

For the 6 months to 25 June 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Newcastle upon Tyne region with a requirement for CRM.

1 19 (59.38%) Dynamics CRM
2 14 (43.75%) Microsoft
3 9 (28.13%) BPSS Clearance
4 8 (25.00%) Translating Business Requirements
5 7 (21.88%) Project Governance
6 6 (18.75%) Business Analysis
6 6 (18.75%) Degree
6 6 (18.75%) Presales
6 6 (18.75%) Internet
6 6 (18.75%) .NET
6 6 (18.75%) Unix
7 5 (15.63%) Project Management
7 5 (15.63%) ISEB
7 5 (15.63%) IVR
7 5 (15.63%) Security Cleared
8 4 (12.50%) ISTQB
8 4 (12.50%) SC Cleared
8 4 (12.50%) Mentoring
8 4 (12.50%) Mobile App
8 4 (12.50%) DevOps
8 4 (12.50%) Siebel CRM
8 4 (12.50%) Handset
8 4 (12.50%) Finance
8 4 (12.50%) PMP
8 4 (12.50%) PMI Certification
8 4 (12.50%) Red Hat
8 4 (12.50%) CTI
8 4 (12.50%) Siebel
8 4 (12.50%) ERP
8 4 (12.50%) Web Services

CRM
Co-occurring IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.25%) Oracle Workflow
Applications
1 1 (3.13%) Microsoft Excel
1 1 (3.13%) MS Visio
Business Applications
1 19 (59.38%) Dynamics CRM
2 4 (12.50%) Siebel CRM
3 2 (6.25%) Oracle EBS
3 2 (6.25%) Oracle iRecruitment
4 1 (3.13%) Oracle EBS R12
4 1 (3.13%) Oracle HRMS
Communications & Networking
1 6 (18.75%) Internet
2 4 (12.50%) CTI
Database & Business Intelligence
1 2 (6.25%) Oracle Discoverer
1 2 (6.25%) SQL Server
2 1 (3.13%) SQL Server 2008
2 1 (3.13%) SQL Server 2012
Development Applications
1 3 (9.38%) Git (software)
1 3 (9.38%) Jenkins
2 2 (6.25%) JMeter
2 2 (6.25%) Toad
General
1 4 (12.50%) Finance
2 2 (6.25%) Manufacturing
2 2 (6.25%) Retail
2 2 (6.25%) Telecoms
3 1 (3.13%) Advertising
3 1 (3.13%) Legal
Job Titles
1 8 (25.00%) Architect
2 7 (21.88%) Solutions Architect
3 6 (18.75%) Analyst
3 6 (18.75%) CRM Architect
4 5 (15.63%) Administrator
4 5 (15.63%) Consultant
4 5 (15.63%) CRM Solutions Architect
4 5 (15.63%) Project Manager
5 4 (12.50%) Siebel Administrator
5 4 (12.50%) Test Analyst
6 3 (9.38%) CRM Consultant
6 3 (9.38%) Dynamics CRM Architect
6 3 (9.38%) Dynamics CRM Consultant
6 3 (9.38%) Microsoft Consultant
6 3 (9.38%) Microsoft CRM Consultant
7 2 (6.25%) CRM Analyst
7 2 (6.25%) Functional Analyst
7 2 (6.25%) Functional Test Analyst
7 2 (6.25%) Non-Functional Test Analyst
7 2 (6.25%) SC Cleared Project Manager
Libraries, Frameworks & Software Standards
1 6 (18.75%) .NET
2 4 (12.50%) Web Services
3 1 (3.13%) HTML
Miscellaneous
1 5 (15.63%) IVR
2 4 (12.50%) Handset
2 4 (12.50%) Mobile App
3 2 (6.25%) Data Structures
Operating Systems
1 6 (18.75%) Unix
Processes & Methodologies
1 8 (25.00%) Translating Business Requirements
2 7 (21.88%) Project Governance
3 6 (18.75%) Business Analysis
3 6 (18.75%) Presales
4 5 (15.63%) Project Management
5 4 (12.50%) DevOps
5 4 (12.50%) ERP
5 4 (12.50%) Mentoring
6 3 (9.38%) Agile Software Development
6 3 (9.38%) Matrix Organization
7 2 (6.25%) Change Management
7 2 (6.25%) Functional Testing
7 2 (6.25%) Non-Functional Testing
7 2 (6.25%) Process Management
7 2 (6.25%) Scrum
7 2 (6.25%) User Acceptance Testing
7 2 (6.25%) Workflow
8 1 (3.13%) Integration Testing
8 1 (3.13%) Kanban
8 1 (3.13%) System Testing
Programming Languages
1 3 (9.38%) SQL
2 2 (6.25%) C#
2 2 (6.25%) PL/SQL
2 2 (6.25%) Shell Script
3 1 (3.13%) T-SQL
3 1 (3.13%) VB
Qualifications
1 9 (28.13%) BPSS Clearance
2 6 (18.75%) Degree
3 5 (15.63%) ISEB
3 5 (15.63%) Security Cleared
4 4 (12.50%) ISTQB
4 4 (12.50%) PMI Certification
4 4 (12.50%) PMP
4 4 (12.50%) SC Cleared
5 2 (6.25%) ISTQB Advanced Certification
5 2 (6.25%) ISTQB Foundation Certification
6 1 (3.13%) HND
Systems Management
1 3 (9.38%) Packer
1 3 (9.38%) Puppet
2 1 (3.13%) Cisco IPCC
Vendors
1 14 (43.75%) Microsoft
2 4 (12.50%) Red Hat
2 4 (12.50%) Siebel
3 3 (9.38%) HP
3 3 (9.38%) Informatica
4 2 (6.25%) Oracle