The following table provides summary statistics for contract job vacancies advertised in Norfolk with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 24 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
East of England / Norfolk
Rank 13 18 21
Rank change year-on-year +5 +3  
Contract jobs citing CRM 15 13 4
As % of all contract IT jobs advertised in Norfolk 10.71% 6.84% 2.14%
As % of the Processes & Methodologies category 12.71% 8.55% 3.23%
Number of daily rates quoted 14 9 3
Median daily rate £365 £325 £373
Median daily rate % change year-on-year +12.30% -12.75%  
UK excluding London median daily rate £400 £400 £400
% change year-on-year +0.06% -  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £27.50 £16.50 £40.00
% change year-on-year +66.66% -58.75%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Norfolk with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Norfolk
Contract job vacancies with a requirement for process and methodology skills 118 152 124
As % of all contract IT job vacancies advertised in Norfolk 84.29% 80.00% 66.31%
Number of daily rates quoted 86 104 88
Median daily rate £450 £375 £381
Median daily rate % change year-on-year +20.00% -1.63%  
90% offered a daily rate of more than £300 £300 £190
10% offered a daily rate of more than £640 £500 £500
UK excluding London median daily rate £410 £400 £400
% change year-on-year +2.50% -  
Number of hourly rates quoted 1 4 15
Median hourly rate £16.50 £21.50 £22.50
Median hourly rate % change year-on-year -23.25% -4.44%  
UK excluding London median hourly rate £36.00 £39.00 £30.00
% change year-on-year -7.69% +30.00%  

CRM
Job Vacancy Trend in Norfolk

The job posting trend of jobs advertised in Norfolk citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Norfolk

CRM
Contractor Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Norfolk.

Contractor daily rate trend for CRM in Norfolk

CRM
Contractor Daily Rate Histogram in Norfolk

The daily rate distribution of IT jobs citing CRM in Norfolk over the 3 months to 24 March 2017.

Contractor daily rate histogram for CRM in Norfolk

CRM
Contractor Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM in Norfolk.

Contractor hourly rate trend for CRM in Norfolk

CRM
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Norfolk region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
King's Lynn 0 3 £368 +6.52%
Norwich +3 2 £400 - 2
CRM
East of England

CRM
Top 30 Related IT Skills in Norfolk

For the 6 months to 24 March 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Norfolk region with a requirement for CRM.

1 23 (92.00%) SQL
2 22 (88.00%) SharePoint
2 22 (88.00%) BizTalk Server
3 21 (84.00%) DNS
3 21 (84.00%) Finance
4 20 (80.00%) VMware
4 20 (80.00%) VMware ESX
4 20 (80.00%) Windows Server 2003
4 20 (80.00%) Windows
4 20 (80.00%) Avaya
4 20 (80.00%) Epicor
4 20 (80.00%) VMware Infrastructure
4 20 (80.00%) Windows 7
4 20 (80.00%) Virtual Desktop
5 19 (76.00%) ITIL
5 19 (76.00%) IIS
6 15 (60.00%) Microsoft Azure
7 5 (20.00%) Capacity Planning
7 5 (20.00%) ITSM
7 5 (20.00%) SLA
7 5 (20.00%) Disclosure Scotland
8 4 (16.00%) BPSS Clearance
9 3 (12.00%) Service Delivery
9 3 (12.00%) Microsoft
10 2 (8.00%) Business Continuity
10 2 (8.00%) Disaster Recovery
11 1 (4.00%) Continuous Improvement
11 1 (4.00%) Office 365
11 1 (4.00%) Software Delivery
11 1 (4.00%) Banking

CRM
Top Related IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (88.00%) BizTalk Server
1 22 (88.00%) SharePoint
2 19 (76.00%) IIS
Business Applications
1 1 (4.00%) Dynamics CRM
Cloud Services
1 15 (60.00%) Microsoft Azure
2 1 (4.00%) Office 365
Communications & Networking
1 21 (84.00%) DNS
General
1 21 (84.00%) Finance
2 1 (4.00%) Banking
Job Titles
1 10 (40.00%) Operations Engineer
2 5 (20.00%) Support Engineer
3 4 (16.00%) 2nd/3rd Line Support
3 4 (16.00%) 3rd Line Support
3 4 (16.00%) Analyst
3 4 (16.00%) Applications Support
3 4 (16.00%) Operations Support Engineer
3 4 (16.00%) Senior Operations Engineer
4 3 (12.00%) 3rd Line Engineer
5 2 (8.00%) 2nd/3rd Line Support Engineer
5 2 (8.00%) 3rd Line Support Engineer
5 2 (8.00%) Applications Engineer
5 2 (8.00%) Operational Support Analyst
5 2 (8.00%) Operations Analyst
5 2 (8.00%) Operations Manager
5 2 (8.00%) Operations Support Analyst
5 2 (8.00%) Senior Analyst
5 2 (8.00%) Senior Operations Analyst
5 2 (8.00%) Support Analyst
5 2 (8.00%) VMware Engineer
Libraries, Frameworks & Software Standards
1 1 (4.00%) .NET
1 1 (4.00%) ASP.NET
Operating Systems
1 20 (80.00%) Windows
1 20 (80.00%) Windows 7
1 20 (80.00%) Windows Server 2003
2 1 (4.00%) Windows Server
Processes & Methodologies
1 19 (76.00%) ITIL
2 5 (20.00%) Capacity Planning
2 5 (20.00%) ITSM
3 3 (12.00%) Service Delivery
4 2 (8.00%) Business Continuity
4 2 (8.00%) Disaster Recovery
5 1 (4.00%) Continuous Improvement
5 1 (4.00%) Software Delivery
Programming Languages
1 23 (92.00%) SQL
2 1 (4.00%) C#
2 1 (4.00%) JavaScript
Qualifications
1 4 (16.00%) BPSS Clearance
2 1 (4.00%) Security Cleared
Quality Assurance & Compliance
1 5 (20.00%) Disclosure Scotland
1 5 (20.00%) SLA
System Software
1 20 (80.00%) Virtual Desktop
1 20 (80.00%) VMware ESX
1 20 (80.00%) VMware Infrastructure
Vendors
1 20 (80.00%) Avaya
1 20 (80.00%) Epicor
1 20 (80.00%) VMware
2 3 (12.00%) Microsoft