Period
to 25 October 2021

The following table provides summary statistics for contract job vacancies advertised in Norfolk with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 25 October 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
East of England > Norfolk
6 months to
25 Oct 2021
Same period 2020 Same period 2019
Rank 19 12 26
Rank change year-on-year -7 +14 +8
Contract jobs citing CRM 7 1 3
As % of all contract jobs advertised in Norfolk 5.83% 1.59% 1.59%
As % of the Processes & Methodologies category 7.69% 3.23% 2.22%
Number of daily rates quoted 4 0 3
10th Percentile " " "
25th Percentile £363 " £219
Median daily rate (50th Percentile) £375 - £238
75th Percentile £388 " £273
90th Percentile " " £283
East of England median daily rate £375 £300 £475
% change year-on-year +25.00% -36.84% +11.76%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Norfolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Norfolk
Contract vacancies with a requirement for process or methodology skills 91 31 135
As % of all contract IT jobs advertised in Norfolk 75.83% 49.21% 71.43%
Number of daily rates quoted 64 21 96
10th Percentile £118 £125 £219
25th Percentile £185 £137 £300
Median daily rate (50th Percentile) £331 £165 £390
Median % change year-on-year +100.76% -57.69% -4.88%
75th Percentile £402 £350 £525
90th Percentile £536 £406 £644
East of England median daily rate £450 £427 £440
% change year-on-year +5.32% -2.90% +0.57%
Number of hourly rates quoted 4 1 7
Median hourly rate £12.50 £26.00 £52.50
Median % change year-on-year -51.92% -50.48% +288.89%
East of England median hourly rate £17.25 £33.00 £17.50
% change year-on-year -47.73% +88.57% -

CRM
Job Vacancy Trend in Norfolk

Job postings citing CRM as a proportion of all IT jobs advertised in Norfolk.

Job vacancy trend for CRM in Norfolk

CRM
Contractor Daily Rate Trend in Norfolk

3-month moving average daily rate quoted in jobs citing CRM in Norfolk.

Daily rate trend for CRM in Norfolk

CRM
Contractor Hourly Rate Trend in Norfolk

3-month moving average hourly rates quoted in jobs citing CRM in Norfolk.

Hourly rate trend for CRM in Norfolk

CRM
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Norfolk region over the 6 months to 25 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich - 6 £375 - 1
CRM
East of England

For the 6 months to 25 October 2021, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Norfolk region with a requirement for CRM.

1 6 (85.71%) Microsoft
2 4 (57.14%) Service Delivery
2 4 (57.14%) Finance
2 4 (57.14%) C#
2 4 (57.14%) JavaScript
2 4 (57.14%) SQL Server
2 4 (57.14%) SharePoint
2 4 (57.14%) Dynamics CRM
2 4 (57.14%) Marketing
2 4 (57.14%) Azure
2 4 (57.14%) DevOps
2 4 (57.14%) Power Platform
2 4 (57.14%) PowerApps
2 4 (57.14%) Power Automate
2 4 (57.14%) Project Delivery
2 4 (57.14%) Azure Logic Apps
2 4 (57.14%) Dynamics 365
3 3 (42.86%) Social Skills
3 3 (42.86%) Computer Science Degree
3 3 (42.86%) Degree
3 3 (42.86%) Computer Science
4 2 (28.57%) Asset Management
4 2 (28.57%) Web Development
4 2 (28.57%) Open Source
4 2 (28.57%) Social Media
4 2 (28.57%) Data Cleansing
4 2 (28.57%) Responsive Web Design
4 2 (28.57%) Presentation Skills
4 2 (28.57%) Organisational Skills
4 2 (28.57%) E-Commerce

CRM
Co-occurring IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (57.14%) SharePoint
2 2 (28.57%) CMS
Business Applications
1 4 (57.14%) Dynamics CRM
Cloud Services
1 4 (57.14%) Azure
1 4 (57.14%) Azure Logic Apps
1 4 (57.14%) Dynamics 365
1 4 (57.14%) Power Automate
1 4 (57.14%) Power Platform
1 4 (57.14%) PowerApps
2 1 (14.29%) Salesforce Sales Cloud
Communications & Networking
1 2 (28.57%) Extranet
1 2 (28.57%) Internet
1 2 (28.57%) Intranet
1 2 (28.57%) LAN
1 2 (28.57%) SAN
1 2 (28.57%) WAN
Database & Business Intelligence
1 4 (57.14%) SQL Server
General
1 4 (57.14%) Finance
1 4 (57.14%) Marketing
2 3 (42.86%) Social Skills
3 2 (28.57%) Organisational Skills
3 2 (28.57%) Presentation Skills
3 2 (28.57%) Telecoms
4 1 (14.29%) Analytical Skills
4 1 (14.29%) Automotive
Job Titles
1 5 (71.43%) Analyst
2 2 (28.57%) CRM Analyst
2 2 (28.57%) Financial Analyst
2 2 (28.57%) IT Manager
2 2 (28.57%) Support Analyst
3 1 (14.29%) Business Analyst
3 1 (14.29%) Cloud Consultant
3 1 (14.29%) Consultant
3 1 (14.29%) Implementation Analyst
3 1 (14.29%) Implementation Consultant
3 1 (14.29%) Sales Analyst
3 1 (14.29%) Sales Business Analyst
3 1 (14.29%) Sales Business Consultant
3 1 (14.29%) Sales Consultant
3 1 (14.29%) Salesforce Analyst
3 1 (14.29%) Salesforce Business Analyst
3 1 (14.29%) Salesforce Consultant
Libraries, Frameworks & Software Standards
1 2 (28.57%) EDI
Miscellaneous
1 2 (28.57%) Management Information System
1 2 (28.57%) Social Media
1 2 (28.57%) W3C
2 1 (14.29%) Life Science
2 1 (14.29%) Renewable Energy
2 1 (14.29%) Virtual Team
Operating Systems
1 2 (28.57%) Linux
1 2 (28.57%) Unix
Processes & Methodologies
1 4 (57.14%) DevOps
1 4 (57.14%) Project Delivery
1 4 (57.14%) Service Delivery
2 3 (42.86%) Computer Science
3 2 (28.57%) Asset Management
3 2 (28.57%) Data Cleansing
3 2 (28.57%) E-Commerce
3 2 (28.57%) Open Source
3 2 (28.57%) PRINCE2
3 2 (28.57%) Project Management
3 2 (28.57%) Quality Management
3 2 (28.57%) Responsive Web Design
3 2 (28.57%) Risk Management
3 2 (28.57%) Web Development
4 1 (14.29%) Agile Software Development
4 1 (14.29%) Business Process Analysis
4 1 (14.29%) Configure, Price, Quote (CPQ)
4 1 (14.29%) Problem-Solving
4 1 (14.29%) Project Planning
4 1 (14.29%) Scaled Agile Framework
Programming Languages
1 4 (57.14%) C#
1 4 (57.14%) JavaScript
Qualifications
1 3 (42.86%) Computer Science Degree
1 3 (42.86%) Degree
Vendors
1 6 (85.71%) Microsoft
2 2 (28.57%) Apple
3 1 (14.29%) Salesforce.com