The following table provides summary statistics for contract job vacancies advertised in Norfolk with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 26 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
East of England / Norfolk
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 29 33 8
Rank change year-on-year +4 -25  
Contract jobs citing CRM 2 2 30
As % of all contract IT jobs advertised in Norfolk 1.16% 0.93% 17.24%
As % of the Processes & Methodologies category 1.41% 1.15% 22.06%
Number of daily rates quoted 1 0 30
Median daily rate £425 - £175
UK excluding London median daily rate £413 £400 £385
% change year-on-year +3.12% +3.89%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £35.75 £20.00 £16.00
% change year-on-year +78.75% +25.00%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Norfolk with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Norfolk
Contract job vacancies with a requirement for process and methodology skills 142 174 136
As % of all contract IT job vacancies advertised in Norfolk 82.08% 81.31% 78.16%
Number of daily rates quoted 98 123 104
Median daily rate £450 £425 £350
Median daily rate % change year-on-year +5.88% +21.42%  
90% offered a daily rate of more than £325 £250 £175
10% offered a daily rate of more than £475 £545 £500
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 1 5 7
Median hourly rate £25.00 £22.88 £33.00
Median hourly rate % change year-on-year +9.28% -30.68%  
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

CRM
Job Vacancy Trend in Norfolk

The job posting trend of jobs advertised in Norfolk citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Norfolk

CRM
Contractor Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Norfolk.

Contractor daily rate trend for CRM in Norfolk

CRM
Contractor Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Norfolk.

Contractor hourly rate trend for CRM in Norfolk

CRM
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Norfolk region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich - 1 - - 1
CRM
East of England

For the 6 months to 26 June 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Norfolk region with a requirement for CRM.

1 14 (82.35%) SQL
2 12 (70.59%) SharePoint
2 12 (70.59%) BizTalk Server
2 12 (70.59%) Finance
3 11 (64.71%) VMware Infrastructure
3 11 (64.71%) VMware ESXi
3 11 (64.71%) Windows Server 2003
3 11 (64.71%) Avaya
3 11 (64.71%) DNS
3 11 (64.71%) Windows
3 11 (64.71%) VMware
3 11 (64.71%) Windows 7
3 11 (64.71%) Virtual Desktop
4 10 (58.82%) ITIL
4 10 (58.82%) IIS
4 10 (58.82%) Epicor
5 9 (52.94%) Microsoft Azure
6 4 (23.53%) Microsoft
6 4 (23.53%) BPSS Clearance
7 3 (17.65%) Disclosure Scotland
7 3 (17.65%) Capacity Planning
7 3 (17.65%) ITSM
8 2 (11.76%) Dynamics CRM
9 1 (5.88%) Campaign Management
9 1 (5.88%) Adobe Campaign
9 1 (5.88%) Software Delivery
9 1 (5.88%) Translating Business Requirements
9 1 (5.88%) Windows Server
9 1 (5.88%) Regulatory Compliance
9 1 (5.88%) Marketing

CRM
Co-occurring IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (70.59%) BizTalk Server
1 12 (70.59%) SharePoint
2 10 (58.82%) IIS
Business Applications
1 2 (11.76%) Dynamics CRM
2 1 (5.88%) Adobe Campaign
Cloud Services
1 9 (52.94%) Microsoft Azure
2 1 (5.88%) Office 365
Communications & Networking
1 11 (64.71%) DNS
General
1 12 (70.59%) Finance
2 1 (5.88%) Law
2 1 (5.88%) Legal
2 1 (5.88%) Marketing
Job Titles
1 7 (41.18%) Operations Engineer
2 4 (23.53%) Senior Operations Engineer
3 3 (17.65%) 2nd/3rd Line Support
3 3 (17.65%) 3rd Line Support
3 3 (17.65%) Applications Support
3 3 (17.65%) Support Engineer
4 2 (11.76%) Analyst
4 2 (11.76%) Applications Engineer
4 2 (11.76%) CRM Developer
4 2 (11.76%) Developer
4 2 (11.76%) Operations Support Engineer
4 2 (11.76%) Support Analyst
5 1 (5.88%) 3rd Line Support Engineer
5 1 (5.88%) Dynamics CRM Developer
5 1 (5.88%) Operational Support Analyst
5 1 (5.88%) Operations Support Analyst
5 1 (5.88%) Senior Infrastructure Analyst
5 1 (5.88%) Senior Infrastructure Support Analyst
5 1 (5.88%) VMware Engineer
5 1 (5.88%) Windows Engineer
Libraries, Frameworks & Software Standards
1 1 (5.88%) .NET
1 1 (5.88%) ASP.NET
1 1 (5.88%) HTML
Operating Systems
1 11 (64.71%) Windows
1 11 (64.71%) Windows 7
1 11 (64.71%) Windows Server 2003
2 1 (5.88%) Windows Server
Processes & Methodologies
1 10 (58.82%) ITIL
2 3 (17.65%) Capacity Planning
2 3 (17.65%) ITSM
3 1 (5.88%) Analytics
3 1 (5.88%) Business Continuity
3 1 (5.88%) Campaign Management
3 1 (5.88%) Continuous Improvement
3 1 (5.88%) Data Analysis
3 1 (5.88%) Data Mapping
3 1 (5.88%) Database Marketing
3 1 (5.88%) Disaster Recovery
3 1 (5.88%) Regulatory Compliance
3 1 (5.88%) Service Delivery
3 1 (5.88%) Software Delivery
3 1 (5.88%) Translating Business Requirements
Programming Languages
1 14 (82.35%) SQL
2 1 (5.88%) C#
2 1 (5.88%) JavaScript
Qualifications
1 4 (23.53%) BPSS Clearance
2 1 (5.88%) Security Cleared
Quality Assurance & Compliance
1 3 (17.65%) Disclosure Scotland
2 1 (5.88%) Data Quality
System Software
1 11 (64.71%) Virtual Desktop
1 11 (64.71%) VMware ESXi
1 11 (64.71%) VMware Infrastructure
Vendors
1 11 (64.71%) Avaya
1 11 (64.71%) VMware
2 10 (58.82%) Epicor
3 4 (23.53%) Microsoft
4 1 (5.88%) Adobe