Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Norfolk with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
East of England > Norfolk
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 49 38 47
Rank change year-on-year -11 +9 -2
Permanent jobs citing CRM 8 37 8
As % of all permanent IT jobs advertised in Norfolk 2.05% 6.40% 2.01%
As % of the Processes & Methodologies category 2.21% 7.10% 2.56%
Number of salaries quoted 7 28 5
Norfolk median annual salary £35,000 £44,500 £30,000
Median salary % change year-on-year -21.35% +48.33% -33.33%
10th Percentile £31,900 £41,250 £23,600
90th Percentile £38,750 £51,800 £35,500
East of England median annual salary £42,500 £46,000 £43,000
% change year-on-year -7.61% +6.98% -9.47%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Norfolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Norfolk
Permanent vacancies with a requirement for process or methodology skills 362 521 312
As % of all permanent IT jobs advertised in Norfolk 92.58% 90.14% 78.39%
Number of salaries quoted 267 418 248
Norfolk median annual salary £40,000 £40,000 £32,500
Median salary % change year-on-year - +23.08% -13.33%
10th Percentile £26,250 £26,250 £20,350
90th Percentile £68,500 £57,500 £47,500
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +4.65%

CRM
Job Vacancy Trend in Norfolk

Job postings citing CRM as a percentage of all IT jobs advertised in Norfolk.

Job vacancy trend for CRM in Norfolk

CRM
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Norfolk.

Salary trend for CRM in Norfolk

CRM
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Norfolk region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich -9 4 £35,000 -21.35% 1
Dereham - 3 - -
CRM
East of England

For the 6 months to 23 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Norfolk region with a requirement for CRM.

1 4 (50.00%) Finance
1 4 (50.00%) Dynamics CRM
1 4 (50.00%) Marketing
2 3 (37.50%) Teradata
2 3 (37.50%) Hadoop
2 3 (37.50%) Database Marketing
2 3 (37.50%) Analytics
2 3 (37.50%) Stakeholder Management
2 3 (37.50%) Project Management
2 3 (37.50%) SQL
2 3 (37.50%) SLA
2 3 (37.50%) Relational Database
2 3 (37.50%) Service Delivery Management
2 3 (37.50%) Service Delivery
3 2 (25.00%) ETL Development
3 2 (25.00%) ETL
3 2 (25.00%) Oracle
3 2 (25.00%) HTML
3 2 (25.00%) Informatica
3 2 (25.00%) PowerCenter
4 1 (12.50%) Retail
4 1 (12.50%) Web Development
4 1 (12.50%) Business Development
4 1 (12.50%) Adobe Campaign
4 1 (12.50%) Drupal
4 1 (12.50%) HTML5
4 1 (12.50%) Social Media
4 1 (12.50%) CSS3
4 1 (12.50%) Data Quality
4 1 (12.50%) Big Data

CRM
Co-occurring IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) Drupal
1 1 (12.50%) SAS
Business Applications
1 4 (50.00%) Dynamics CRM
2 1 (12.50%) Adobe Campaign
Database & Business Intelligence
1 3 (37.50%) Hadoop
1 3 (37.50%) Relational Database
2 2 (25.00%) PowerCenter
3 1 (12.50%) Big Data
3 1 (12.50%) RDBMS
General
1 4 (50.00%) Finance
1 4 (50.00%) Marketing
2 1 (12.50%) Games
2 1 (12.50%) Retail
Job Titles
1 3 (37.50%) Analyst
1 3 (37.50%) Business Analyst
1 3 (37.50%) Developer
2 1 (12.50%) Business Development Manager
2 1 (12.50%) Business Manager
2 1 (12.50%) Development Manager
2 1 (12.50%) Digital Developer
2 1 (12.50%) Web Developer
Libraries, Frameworks & Software Standards
1 2 (25.00%) HTML
2 1 (12.50%) CSS
2 1 (12.50%) CSS3
2 1 (12.50%) HTML5
Miscellaneous
1 1 (12.50%) Social Media
Processes & Methodologies
1 3 (37.50%) Analytics
1 3 (37.50%) Database Marketing
1 3 (37.50%) Project Management
1 3 (37.50%) Service Delivery
1 3 (37.50%) Service Delivery Management
1 3 (37.50%) Stakeholder Management
2 2 (25.00%) ETL
2 2 (25.00%) ETL Development
3 1 (12.50%) Business Development
3 1 (12.50%) Collaborative Working
3 1 (12.50%) Mentoring
3 1 (12.50%) Secure Coding
3 1 (12.50%) Web Development
Programming Languages
1 3 (37.50%) SQL
2 1 (12.50%) JavaScript
2 1 (12.50%) PHP
Quality Assurance & Compliance
1 3 (37.50%) SLA
2 1 (12.50%) Data Quality
Vendors
1 3 (37.50%) Teradata
2 2 (25.00%) Informatica
2 2 (25.00%) Oracle
3 1 (12.50%) Adobe