Service Desk Analyst Contracts in Norfolk

Service Desk Analyst
East of England > Norfolk

The median Service Desk Analyst daily rate in Norfolk is £115, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 5 8 5
Rank change year-on-year +3 -3 +10
Contract jobs requiring a Service Desk Analyst 4 5 15
As % of all contract jobs advertised in Norfolk 12.90% 10.42% 16.67%
As % of the Job Titles category 13.79% 11.90% 17.44%
Number of daily rates quoted 1 0 10
10th Percentile - - £120
25th Percentile - - £121
Median daily rate (50th Percentile) £115 - £162
Median % change year-on-year - - +78.02%
75th Percentile - - £231
90th Percentile - - £275
East of England median daily rate £225 £145 £163
% change year-on-year +55.17% -10.77% +21.50%
Number of hourly rates quoted 3 5 4
10th Percentile £14.01 - £11.41
25th Percentile £14.01 - £12.51
Median hourly rate £14.06 £12.86 £17.63
Median % change year-on-year +9.29% -27.04% +12.84%
75th Percentile £14.94 - £21.29
90th Percentile £15.46 £15.94 £21.43
East of England median hourly rate £15.29 £14.80 £14.50
% change year-on-year +3.31% +2.07% -

All Contract IT Job Vacancies
Norfolk

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Norfolk. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Norfolk with a recognized job title 29 42 86
% of contract IT jobs with a recognized job title 93.55% 87.50% 95.56%
Number of daily rates quoted 13 25 62
10th Percentile £143 £185 £106
25th Percentile £200 £206 £151
Median daily rate (50th Percentile) £275 £306 £225
Median % change year-on-year -10.27% +36.21% +15.50%
75th Percentile £450 £475 £384
90th Percentile - £538 £475
East of England median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% +5.56%
Number of hourly rates quoted 7 15 14
10th Percentile £14.02 - £11.41
25th Percentile £14.35 £12.86 £13.56
Median hourly rate £15.33 £15.00 £18.57
Median % change year-on-year +2.20% -19.20% +7.65%
75th Percentile £17.49 £17.63 £21.44
90th Percentile £20.04 £26.25 £28.89
East of England median hourly rate £50.00 £43.00 £35.40
% change year-on-year +16.28% +21.47% +128.39%

Service Desk Analyst
Job Vacancy Trend in Norfolk

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Norfolk.

Job vacancy trend for Service Desk Analyst in Norfolk

Service Desk Analyst
Contractor Daily Rate Trend in Norfolk

3-month moving average daily rate quoted in jobs citing Service Desk Analyst in Norfolk.

Daily rate trend for Service Desk Analyst in Norfolk

Service Desk Analyst
Contractor Hourly Rate Trend in Norfolk

3-month moving average hourly rates quoted in jobs citing Service Desk Analyst in Norfolk.

Hourly rate trend for Service Desk Analyst in Norfolk

Service Desk Analyst
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Norfolk region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Norwich +2 2 £115 - 3
Great Yarmouth 0 1 - -
King's Lynn - 1 - -
Service Desk Analyst
East of England

Service Desk Analyst Skill Set
Top 13 Co-occurring Skills and Capabilities in Norfolk

For the 6 months to 1 May 2025, Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Norfolk region featuring Service Desk Analyst in the job title.

1 3 (75.00%) Customer Service
2 2 (50.00%) Back Office
3 1 (25.00%) Information Security
3 1 (25.00%) Incident Management
3 1 (25.00%) Degree
3 1 (25.00%) Driving Licence
3 1 (25.00%) Windows Server
3 1 (25.00%) Customer-Centricity
3 1 (25.00%) Social Skills
3 1 (25.00%) Customer Experience
3 1 (25.00%) Service Management
3 1 (25.00%) Windows
3 1 (25.00%) Active Directory

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 2 (50.00%) Back Office
2 1 (25.00%) Social Skills
Miscellaneous
1 1 (25.00%) Driving Licence
Operating Systems
1 1 (25.00%) Windows
1 1 (25.00%) Windows Server
Processes & Methodologies
1 3 (75.00%) Customer Service
2 1 (25.00%) Customer Experience
2 1 (25.00%) Customer-Centricity
2 1 (25.00%) Incident Management
2 1 (25.00%) Information Security
2 1 (25.00%) Service Management
Qualifications
1 1 (25.00%) Degree
System Software
1 1 (25.00%) Active Directory