Service Desk Analyst Contract Job Trends in Norfolk

Service Desk Analyst
East of England > Norfolk

The median Service Desk Analyst daily rate in Norfolk is £110, according to job vacancies posted in the 6 months leading up to 22 September 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
22 Sep 2026
Same period 2025 Same period 2024
Rank 22 18 -
Rank change year-on-year -4 - -
Contract jobs requiring a Service Desk Analyst 7 3 0
As % of all contract jobs in Norfolk 3.38% 3.19% -
As % of the Job Titles category 3.50% 4.29% -
Number of daily rates quoted 6 0 0
10th Percentile - - -
25th Percentile - - -
Median daily rate (50th Percentile) £110 - -
75th Percentile - - -
90th Percentile £117 - -
East of England median daily rate £161 £190 £220
% change year-on-year -15.13% -13.64% +22.22%
Number of hourly rates quoted 1 3 0
Median hourly rate £17.21 £19.27 -
Median % change year-on-year -10.69% - -
East of England median hourly rate £15.84 £16.00 £16.30
% change year-on-year -1.00% -1.84% +5.16%

All Contract IT Job Roles
Norfolk

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Norfolk. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Norfolk with a recognized job title 200 70 54
% of contract IT jobs with a recognized job title 96.62% 74.47% 94.74%
Number of daily rates quoted 110 24 19
10th Percentile £163 - £121
25th Percentile £183 £171 £197
Median daily rate (50th Percentile) £425 £475 £450
Median % change year-on-year -10.53% +5.56% +63.64%
75th Percentile £519 £538 £538
90th Percentile £569 £550 £570
East of England median daily rate £500 £500 £450
% change year-on-year - +11.11% -7.69%
Number of hourly rates quoted 35 21 8
10th Percentile £14.85 £12.97 £13.60
25th Percentile £17.00 £13.65 £15.89
Median hourly rate £35.00 £19.27 £20.00
Median % change year-on-year +81.63% -3.65% -25.40%
75th Percentile £45.00 £21.60 -
90th Percentile £67.50 £28.75 £20.17
East of England median hourly rate £50.00 £37.50 £47.50
% change year-on-year +33.33% -21.05% +6.74%

Service Desk Analyst
Job Vacancy Trend in Norfolk

Historical trend showing the proportion of contract IT job postings featuring 'Service Desk Analyst' in the job title relative to all contract IT jobs advertised in Norfolk.

Service Desk Analyst job vacancy trend in Norfolk

Service Desk Analyst
Daily Rate Trend in Norfolk

Contractor daily rate distribution trend for Service Desk Analyst job vacancies in Norfolk.

Contractor daily rate distribution trend for Service Desk Analyst job vacancies in Norfolk

Service Desk Analyst
Hourly Rate Trend in Norfolk

Contractor hourly rate distribution trend for Service Desk Analyst job vacancies in Norfolk.

Contractor hourly rate distribution trend for Service Desk Analyst job vacancies in Norfolk

Service Desk Analyst
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Norfolk region over the 6 months to 22 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Norwich - 7 £110 - 9
Service Desk Analyst
East of England

Service Desk Analyst Skill Set
Top 11 Co-Occurring Skills & Capabilities in Norfolk

For the 6 months to 22 September 2026, Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the Norfolk region featuring Service Desk Analyst in the job title.

1 3 (42.86%) Customer Service
1 3 (42.86%) Microsoft
1 3 (42.86%) Microsoft 365
1 3 (42.86%) Windows
2 2 (28.57%) ITIL
2 2 (28.57%) Microsoft Office
2 2 (28.57%) Problem-Solving
2 2 (28.57%) Service Management
2 2 (28.57%) Windows 10
3 1 (14.29%) Conflict Resolution
3 1 (14.29%) Data Quality

Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Norfolk by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 2 (28.57%) Microsoft Office
Cloud Services
1 3 (42.86%) Microsoft 365
General
1 2 (28.57%) Social Skills
2 1 (14.29%) Analytical Skills
2 1 (14.29%) Public Sector
Miscellaneous
1 5 (71.43%) NHS
2 1 (14.29%) Self-Motivation
Operating Systems
1 3 (42.86%) Windows
2 2 (28.57%) Windows 10
Processes & Methodologies
1 3 (42.86%) Customer Service
2 2 (28.57%) ITIL
2 2 (28.57%) Problem-Solving
2 2 (28.57%) Service Management
3 1 (14.29%) Conflict Resolution
Quality Assurance & Compliance
1 1 (14.29%) Data Quality
Vendors
1 3 (42.86%) Microsoft