Period
to 15 October 2018

The following table provides summary statistics for contract job vacancies advertised in Norfolk with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 15 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
East of England > Norfolk
6 months to
15 Oct 2018
Same period 2017 Same period 2016
Rank 10 21 14
Rank change year-on-year +11 -7 +5
Contract jobs citing ITIL 26 25 34
As % of all contract IT jobs advertised in Norfolk 9.70% 6.81% 9.60%
As % of the Processes & Methodologies category 13.13% 7.79% 11.15%
Number of daily rates quoted 17 20 24
Norfolk median daily rate £275 £275 £205
Median daily rate % change year-on-year - +34.15% +43.86%
10th Percentile £163 £109 £112
90th Percentile £333 £365 £502
East of England median daily rate £369 £350 £350
% change year-on-year +5.36% - -
Number of hourly rates quoted 2 0 4
Norfolk median hourly rate £12.00 - £25.55
10th Percentile £10.70 - £21.56
90th Percentile £13.30 - £27.61
East of England median hourly rate £15.00 £16.00 £16.50
% change year-on-year -6.25% -3.03% +22.22%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Norfolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Norfolk
Contract vacancies with a requirement for process or methodology skills 198 321 305
As % of all contract IT jobs advertised in Norfolk 73.88% 87.47% 86.16%
Number of daily rates quoted 128 206 204
Norfolk median daily rate £425 £425 £375
Median daily rate % change year-on-year - +13.33% +25.00%
10th Percentile £209 £275 £170
90th Percentile £527 £500 £525
East of England median daily rate £438 £425 £400
% change year-on-year +2.94% +6.25% +3.90%
Number of hourly rates quoted 11 3 10
Norfolk median hourly rate £13.00 £11.48 £21.54
Median hourly rate % change year-on-year +13.24% -46.70% -6.35%
10th Percentile £10.50 £10.71 £11.61
90th Percentile £47.50 £24.40 £27.60
East of England median hourly rate £17.50 £31.50 £26.94
% change year-on-year -44.44% +16.94% +5.64%

ITIL
Job Vacancy Trend in Norfolk

Job postings citing ITIL as a percentage of all IT jobs advertised in Norfolk.

Job vacancy trend for ITIL in Norfolk

ITIL
Contractor Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in Norfolk.

Contractor daily rate trend for ITIL in Norfolk

ITIL
Contractor Daily Rate Histogram in Norfolk

The daily rate distribution of IT jobs citing ITIL in Norfolk over the 6 months to 15 October 2018.

Contractor daily rate histogram for ITIL in Norfolk

ITIL
Contractor Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in Norfolk.

Contractor hourly rate trend for ITIL in Norfolk

ITIL
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the Norfolk region over the 6 months to 15 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +21 22 £275 +167.52% 3
King's Lynn -1 1 £275 -
ITIL
East of England

For the 6 months to 15 October 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Norfolk region with a requirement for ITIL.

1 10 (38.46%) ITIL Certification
1 10 (38.46%) Configuration Management
2 8 (30.77%) Microsoft
3 6 (23.08%) Software Asset Management
3 6 (23.08%) Windows Server
3 6 (23.08%) Peer-to-Peer Networking
3 6 (23.08%) Software Packaging
3 6 (23.08%) Wireshark
3 6 (23.08%) IBM
3 6 (23.08%) zOS
3 6 (23.08%) JCL
3 6 (23.08%) SQL
3 6 (23.08%) Windows
3 6 (23.08%) TCP/IP
3 6 (23.08%) SNA
3 6 (23.08%) Asset Management
3 6 (23.08%) APPN
3 6 (23.08%) Mainframe
3 6 (23.08%) Disaster Recovery
3 6 (23.08%) Firewall
4 5 (19.23%) VMware
4 5 (19.23%) Active Directory
4 5 (19.23%) ITIL V3
5 4 (15.38%) Microsoft Azure
5 4 (15.38%) PowerShell
5 4 (15.38%) Office 365
5 4 (15.38%) SQL Server
5 4 (15.38%) Agile Software Development
5 4 (15.38%) Service Management
6 3 (11.54%) Management Information System

ITIL
Co-occurring IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.85%) SharePoint
1 1 (3.85%) Skype for Business
Applications
1 1 (3.85%) Microsoft Office
Cloud Services
1 4 (15.38%) Microsoft Azure
1 4 (15.38%) Office 365
2 2 (7.69%) IaaS
2 2 (7.69%) PaaS
2 2 (7.69%) SaaS
Communications & Networking
1 6 (23.08%) APPN
1 6 (23.08%) Firewall
1 6 (23.08%) Peer-to-Peer Networking
1 6 (23.08%) SNA
1 6 (23.08%) TCP/IP
1 6 (23.08%) Wireshark
2 3 (11.54%) DHCP
2 3 (11.54%) DNS
3 2 (7.69%) FTP
3 2 (7.69%) OSPF
3 2 (7.69%) SMTP
3 2 (7.69%) SNMP
3 2 (7.69%) SSL
3 2 (7.69%) Telnet
4 1 (3.85%) SAN
4 1 (3.85%) Skype
Database & Business Intelligence
1 4 (15.38%) SQL Server
2 2 (7.69%) Cosmos DB
2 2 (7.69%) Crystal Reports
2 2 (7.69%) Data Warehouse
Job Titles
1 10 (38.46%) Analyst
2 8 (30.77%) Change Analyst
2 8 (30.77%) ITIL Change Analyst
3 6 (23.08%) Configuration Analyst
3 6 (23.08%) Configuration Management Analyst
4 4 (15.38%) Mainframe Programmer
4 4 (15.38%) Programmer
5 3 (11.54%) Desktop Support
5 3 (11.54%) Mainframe Systems Programmer
5 3 (11.54%) Network Programmer
5 3 (11.54%) Support Engineer
5 3 (11.54%) Systems Programmer
6 2 (7.69%) Desktop Engineer
6 2 (7.69%) Infrastructure Technician
6 2 (7.69%) IT Engineer
6 2 (7.69%) IT Support
6 2 (7.69%) Operations Engineer
6 2 (7.69%) Senior Analyst
6 2 (7.69%) Senior DevOps
6 2 (7.69%) Software Programmer
Libraries, Frameworks & Software Standards
1 6 (23.08%) Software Packaging
Miscellaneous
1 6 (23.08%) Mainframe
2 3 (11.54%) Analytical Skills
2 3 (11.54%) Management Information System
3 2 (7.69%) Data Centre
4 1 (3.85%) IBM Mainframe
Operating Systems
1 6 (23.08%) Windows
1 6 (23.08%) Windows Server
1 6 (23.08%) zOS
2 2 (7.69%) Windows 2000
2 2 (7.69%) Windows 7
2 2 (7.69%) Windows XP
Processes & Methodologies
1 10 (38.46%) Configuration Management
2 6 (23.08%) Asset Management
2 6 (23.08%) Disaster Recovery
2 6 (23.08%) Software Asset Management
3 5 (19.23%) ITIL V3
4 4 (15.38%) Agile Software Development
4 4 (15.38%) Service Management
5 3 (11.54%) Information Management
6 2 (7.69%) Artefact Management
6 2 (7.69%) DevOps
6 2 (7.69%) ITIL V2
6 2 (7.69%) Waterfall
7 1 (3.85%) Business Continuity
7 1 (3.85%) Infrastructure Engineering
7 1 (3.85%) Network Monitoring
7 1 (3.85%) Process Improvement
7 1 (3.85%) Process Management
7 1 (3.85%) Project Management
7 1 (3.85%) Service Delivery
7 1 (3.85%) Software Engineering
Programming Languages
1 6 (23.08%) JCL
1 6 (23.08%) SQL
2 4 (15.38%) PowerShell
3 2 (7.69%) Bash Shell
3 2 (7.69%) Python
Qualifications
1 10 (38.46%) ITIL Certification
2 2 (7.69%) Security Cleared
3 1 (3.85%) CCNA
3 1 (3.85%) Cisco Certification
3 1 (3.85%) CTC Cleared
3 1 (3.85%) Degree
3 1 (3.85%) EMC Certification
3 1 (3.85%) MCSE
3 1 (3.85%) Microsoft Certification
Quality Assurance & Compliance
1 1 (3.85%) SLA
System Software
1 5 (19.23%) Active Directory
2 3 (11.54%) Hyper-V
2 3 (11.54%) VMware Infrastructure
3 2 (7.69%) Docker
Systems Management
1 2 (7.69%) Ansible
1 2 (7.69%) Opscode Chef
1 2 (7.69%) Puppet
2 1 (3.85%) SCCM
2 1 (3.85%) SolarWinds Orion
Vendors
1 8 (30.77%) Microsoft
2 6 (23.08%) IBM
3 5 (19.23%) VMware
4 3 (11.54%) Cisco
5 2 (7.69%) Citrix
6 1 (3.85%) EMC
6 1 (3.85%) Forcepoint
6 1 (3.85%) HP
6 1 (3.85%) SAP
6 1 (3.85%) SolarWinds
6 1 (3.85%) Symantec