Period
to 20 January 2018

The following table provides summary statistics for contract job vacancies advertised in Norfolk with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 20 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
East of England > Norfolk
6 months to
20 Jan 2018
Same period 2017 Same period 2016
Rank 28 6 22
Rank change year-on-year -22 +16 -1
Contract jobs citing ITIL 17 30 24
As % of all contract IT jobs advertised in Norfolk 5.11% 13.33% 6.23%
As % of the Processes & Methodologies category 6.18% 16.39% 8.28%
Number of daily rates quoted 14 25 4
Norfolk median daily rate £275 £365 £138
Median daily rate % change year-on-year -24.66% +165.45% -21.43%
East of England median daily rate £315 £350 £360
% change year-on-year -10.00% -2.78% +2.86%
Number of hourly rates quoted 2 0 13
Norfolk median hourly rate £20.11 - £23.00
10th Percentile £13.83 - £17.00
90th Percentile £27.17 - £27.80
East of England median hourly rate £14.00 £15.25 £15.00
% change year-on-year -8.20% +1.67% -6.25%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Norfolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Norfolk
Contract vacancies with a requirement for process or methodology skills 275 183 290
As % of all contract IT jobs advertised in Norfolk 82.58% 81.33% 75.32%
Number of daily rates quoted 196 128 210
Norfolk median daily rate £425 £373 £400
Median daily rate % change year-on-year +13.94% -6.75% +23.08%
10th Percentile £247 £181 £213
90th Percentile £540 £543 £501
East of England median daily rate £425 £400 £400
% change year-on-year +6.25% - +1.59%
Number of hourly rates quoted 4 2 15
Norfolk median hourly rate £12.26 £16.50 £23.00
Median hourly rate % change year-on-year -25.70% -28.26% +21.05%
10th Percentile £10.99 £15.25 £17.00
90th Percentile £24.02 £17.75 £26.60
East of England median hourly rate £34.50 £33.50 £30.00
% change year-on-year +2.99% +11.67% +18.23%

ITIL
Job Vacancy Trend in Norfolk

Job postings citing ITIL as a percentage of all IT jobs advertised in Norfolk.

Job vacancy trend for ITIL in Norfolk

ITIL
Contractor Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in Norfolk.

Contractor daily rate trend for ITIL in Norfolk

ITIL
Contractor Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in Norfolk.

Contractor hourly rate trend for ITIL in Norfolk

ITIL
Contractor Hourly Rate Histogram in Norfolk

The hourly rate distribution of IT jobs citing ITIL in Norfolk over the 6 months to 20 January 2018.

Contractor hourly rate histogram for ITIL in Norfolk

ITIL
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the Norfolk region over the 6 months to 20 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich -13 7 £151 -63.39% 15
King's Lynn 0 3 £256 -2.38%
ITIL
East of England

For the 6 months to 20 January 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Norfolk region with a requirement for ITIL.

1 14 (82.35%) Active Directory
2 13 (76.47%) Windows
3 12 (70.59%) Windows Server
4 11 (64.71%) Microsoft
5 9 (52.94%) Management Information System
5 9 (52.94%) Information Management
6 8 (47.06%) SQL
6 8 (47.06%) SQL Server
6 8 (47.06%) Crystal Reports
6 8 (47.06%) Citrix
7 7 (41.18%) Service Management
8 6 (35.29%) Business Continuity
9 3 (17.65%) SLA
9 3 (17.65%) VMware
9 3 (17.65%) SCCM
9 3 (17.65%) VMware Infrastructure
10 2 (11.76%) Windows 7
10 2 (11.76%) Data Centre
10 2 (11.76%) Office 365
10 2 (11.76%) Security Cleared
10 2 (11.76%) DNS
10 2 (11.76%) Hyper-V
10 2 (11.76%) Cisco
10 2 (11.76%) DHCP
10 2 (11.76%) Cisco Certification
10 2 (11.76%) NHS
11 1 (5.88%) Project Management
11 1 (5.88%) CCNA
11 1 (5.88%) Service Delivery
11 1 (5.88%) Change Management

ITIL
Co-occurring IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (11.76%) Office 365
2 1 (5.88%) Microsoft Azure
2 1 (5.88%) OneDrive
Communications & Networking
1 2 (11.76%) DHCP
1 2 (11.76%) DNS
2 1 (5.88%) Firewall
2 1 (5.88%) LAN
2 1 (5.88%) SAN
2 1 (5.88%) VoIP
2 1 (5.88%) VPN
2 1 (5.88%) WAN
Database & Business Intelligence
1 8 (47.06%) Crystal Reports
1 8 (47.06%) SQL Server
General
1 1 (5.88%) Finance
Job Titles
1 6 (35.29%) Infrastructure Engineer
2 5 (29.41%) Analyst
2 5 (29.41%) DBA
2 5 (29.41%) SQL DBA
2 5 (29.41%) SQL Server DBA
3 3 (17.65%) Applications Support
3 3 (17.65%) Applications Support Analyst
3 3 (17.65%) Infrastructure Technician
3 3 (17.65%) Support Analyst
4 1 (5.88%) 2nd Line Support Analyst
4 1 (5.88%) Change Analyst
4 1 (5.88%) Change Management Analyst
4 1 (5.88%) Desktop Engineer
4 1 (5.88%) Infrastructure Analyst
4 1 (5.88%) Operations Analyst
4 1 (5.88%) Operations Engineer
4 1 (5.88%) Server Engineer
4 1 (5.88%) Windows Engineer
4 1 (5.88%) Windows Infrastructure Engineer
4 1 (5.88%) Windows Server Engineer
Miscellaneous
1 9 (52.94%) Management Information System
2 2 (11.76%) Data Centre
2 2 (11.76%) NHS
3 1 (5.88%) Analytical Skills
3 1 (5.88%) PACS
Operating Systems
1 13 (76.47%) Windows
2 12 (70.59%) Windows Server
3 2 (11.76%) Windows 7
4 1 (5.88%) Windows 10
Processes & Methodologies
1 9 (52.94%) Information Management
2 7 (41.18%) Service Management
3 6 (35.29%) Business Continuity
4 1 (5.88%) Asset Management
4 1 (5.88%) Change Control
4 1 (5.88%) Change Management
4 1 (5.88%) Disaster Recovery
4 1 (5.88%) Incident Management
4 1 (5.88%) Information Governance
4 1 (5.88%) ITIL V3
4 1 (5.88%) Migration
4 1 (5.88%) Network Monitoring
4 1 (5.88%) PRINCE2
4 1 (5.88%) Problem Management
4 1 (5.88%) Project Management
4 1 (5.88%) Security Management
4 1 (5.88%) Service Delivery
4 1 (5.88%) Stakeholder Management
Programming Languages
1 8 (47.06%) SQL
Qualifications
1 2 (11.76%) Cisco Certification
1 2 (11.76%) Security Cleared
2 1 (5.88%) BPSS Clearance
2 1 (5.88%) CCNA
2 1 (5.88%) DBS Check
2 1 (5.88%) ITIL Certification
2 1 (5.88%) Microsoft Certification
2 1 (5.88%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (17.65%) SLA
2 1 (5.88%) Disclosure Scotland
System Software
1 14 (82.35%) Active Directory
2 3 (17.65%) VMware Infrastructure
3 2 (11.76%) Hyper-V
Systems Management
1 3 (17.65%) SCCM
2 1 (5.88%) SolarWinds Orion
Vendors
1 11 (64.71%) Microsoft
2 8 (47.06%) Citrix
3 3 (17.65%) VMware
4 2 (11.76%) Cisco
5 1 (5.88%) Palo Alto
5 1 (5.88%) SolarWinds