Period
to 19 November 2017

The following table provides summary statistics for contract job vacancies advertised in Norfolk with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
East of England > Norfolk
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 18 11 19
Rank change year-on-year -7 +8 -2
Contract jobs citing ITIL 26 37 29
As % of all contract IT jobs advertised in Norfolk 7.56% 10.54% 7.65%
As % of the Processes & Methodologies category 9.15% 12.76% 9.83%
Number of daily rates quoted 21 26 14
Norfolk median daily rate £275 £375 £168
Median daily rate % change year-on-year -26.67% +123.88% -4.29%
10th Percentile £110 £161 £120
90th Percentile £365 £501 £373
East of England median daily rate £348 £365 £350
% change year-on-year -4.79% +4.29% -
Number of hourly rates quoted 0 4 14
Norfolk median hourly rate - £25.55 £23.00
Median hourly rate % change year-on-year - +11.09% -7.54%
East of England median hourly rate £14.45 £16.50 £14.00
% change year-on-year -12.42% +17.86% -28.21%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Norfolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Norfolk
Contract vacancies with a requirement for process or methodology skills 284 290 295
As % of all contract IT jobs advertised in Norfolk 82.56% 82.62% 77.84%
Number of daily rates quoted 199 196 219
Norfolk median daily rate £425 £375 £320
Median daily rate % change year-on-year +13.33% +17.19% -
10th Percentile £275 £200 £180
90th Percentile £513 £522 £500
East of England median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 2 8 17
Norfolk median hourly rate £11.17 £22.25 £23.00
Median hourly rate % change year-on-year -49.80% -3.26% -10.68%
10th Percentile £10.68 £14.19 £17.00
90th Percentile £11.91 £27.61 £63.90
East of England median hourly rate £31.03 £31.48 £25.00
% change year-on-year -1.41% +25.90% +3.65%

ITIL
Job Vacancy Trend in Norfolk

Job postings citing ITIL as a percentage of all IT jobs advertised in Norfolk.

Job vacancy trend for ITIL in Norfolk

ITIL
Contractor Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in Norfolk.

Contractor daily rate trend for ITIL in Norfolk

ITIL
Contractor Daily Rate Histogram in Norfolk

The daily rate distribution of IT jobs citing ITIL in Norfolk over the 6 months to 19 November 2017.

Contractor daily rate histogram for ITIL in Norfolk

ITIL
Contractor Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in Norfolk.

Contractor hourly rate trend for ITIL in Norfolk

ITIL
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the Norfolk region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich -3 10 £130 -72.14% 3
King's Lynn -2 3 £275 -42.11%
ITIL
East of England

For the 6 months to 19 November 2017, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Norfolk region with a requirement for ITIL.

1 14 (53.85%) Windows
1 14 (53.85%) Active Directory
2 13 (50.00%) Windows Server
3 12 (46.15%) Service Management
4 11 (42.31%) Microsoft
4 11 (42.31%) Management Information System
5 9 (34.62%) Business Continuity
5 9 (34.62%) Information Management
6 8 (30.77%) Citrix
6 8 (30.77%) SQL
6 8 (30.77%) SQL Server
6 8 (30.77%) Crystal Reports
7 6 (23.08%) Security Management
7 6 (23.08%) Disaster Recovery
7 6 (23.08%) Problem Management
8 4 (15.38%) SLA
8 4 (15.38%) Service Delivery
8 4 (15.38%) C++
8 4 (15.38%) Java
8 4 (15.38%) Apache
8 4 (15.38%) Python
8 4 (15.38%) Scrum
8 4 (15.38%) Agile Software Development
8 4 (15.38%) Spring
8 4 (15.38%) Maven
8 4 (15.38%) Ruby
8 4 (15.38%) SCCM
8 4 (15.38%) Hadoop
8 4 (15.38%) Windows 7
8 4 (15.38%) Office 365

ITIL
Co-occurring IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (15.38%) Apache
1 4 (15.38%) Apache Spark
Cloud Services
1 4 (15.38%) Office 365
1 4 (15.38%) OneDrive
2 1 (3.85%) Microsoft Azure
Communications & Networking
1 2 (7.69%) DHCP
1 2 (7.69%) DNS
2 1 (3.85%) Firewall
Database & Business Intelligence
1 8 (30.77%) Crystal Reports
1 8 (30.77%) SQL Server
2 4 (15.38%) Apache Cassandra
2 4 (15.38%) Big Data
2 4 (15.38%) Hadoop
Development Applications
1 4 (15.38%) Maven
General
1 1 (3.85%) Finance
1 1 (3.85%) Local Government
Job Titles
1 5 (19.23%) DBA
1 5 (19.23%) Infrastructure Engineer
1 5 (19.23%) Service Desk Team Leader
1 5 (19.23%) SQL DBA
1 5 (19.23%) SQL Server DBA
1 5 (19.23%) Team Leader
2 4 (15.38%) Analyst
2 4 (15.38%) Desktop Engineer
2 4 (15.38%) Desktop Support
3 3 (11.54%) Applications Support
3 3 (11.54%) Applications Support Analyst
3 3 (11.54%) Infrastructure Technician
3 3 (11.54%) Support Analyst
4 1 (3.85%) 2nd Line Support
4 1 (3.85%) 2nd Line Support Analyst
4 1 (3.85%) Desktop Support Engineer
4 1 (3.85%) ICT Manager
4 1 (3.85%) Infrastructure Analyst
4 1 (3.85%) Operations Engineer
4 1 (3.85%) Support Engineer
Libraries, Frameworks & Software Standards
1 4 (15.38%) Kafka
1 4 (15.38%) Spring
Miscellaneous
1 11 (42.31%) Management Information System
2 3 (11.54%) Virtual Team
3 2 (7.69%) Data Centre
4 1 (3.85%) Analytical Skills
Operating Systems
1 14 (53.85%) Windows
2 13 (50.00%) Windows Server
3 4 (15.38%) Windows 7
Processes & Methodologies
1 12 (46.15%) Service Management
2 9 (34.62%) Business Continuity
2 9 (34.62%) Information Management
3 6 (23.08%) Disaster Recovery
3 6 (23.08%) Problem Management
3 6 (23.08%) Security Management
4 4 (15.38%) Agile Software Development
4 4 (15.38%) Scrum
4 4 (15.38%) Service Delivery
5 3 (11.54%) Migration
6 1 (3.85%) Asset Management
6 1 (3.85%) Change Control
6 1 (3.85%) Information Governance
6 1 (3.85%) Network Monitoring
Programming Languages
1 8 (30.77%) SQL
2 4 (15.38%) C++
2 4 (15.38%) Java
2 4 (15.38%) Python
2 4 (15.38%) Ruby
Qualifications
1 2 (7.69%) Security Cleared
2 1 (3.85%) BPSS Clearance
2 1 (3.85%) Cisco Certification
2 1 (3.85%) DBS Check
2 1 (3.85%) ITIL Certification
2 1 (3.85%) MCP
2 1 (3.85%) MCSE
2 1 (3.85%) Microsoft Certification
Quality Assurance & Compliance
1 4 (15.38%) SLA
2 2 (7.69%) Disclosure Scotland
System Software
1 14 (53.85%) Active Directory
2 2 (7.69%) Hyper-V
2 2 (7.69%) VMware Infrastructure
Systems Management
1 4 (15.38%) SCCM
2 2 (7.69%) AirWatch
3 1 (3.85%) SolarWinds Orion
Vendors
1 11 (42.31%) Microsoft
2 8 (30.77%) Citrix
3 4 (15.38%) Cloudera
4 2 (7.69%) VMware
5 1 (3.85%) Cisco
5 1 (3.85%) Palo Alto
5 1 (3.85%) SolarWinds