The following table provides summary statistics for contract job vacancies advertised in Norfolk with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 3 months to 23 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
East of England / Norfolk
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 21 16 15
Rank change year-on-year -5 -1  
Contract jobs citing ITIL 11 16 18
As % of all contract IT jobs advertised in Norfolk 6.32% 7.31% 10.06%
As % of the Processes & Methodologies category 7.69% 8.94% 13.04%
Number of daily rates quoted 10 9 13
Median daily rate £233 £164 £180
Median daily rate % change year-on-year +42.66% -9.16%  
90% offered a daily rate of more than £96 £107 £130
10% offered a daily rate of more than £362 £355 £495
UK excluding London median daily rate £375 £350 £350
% change year-on-year +7.14% -  
Number of hourly rates quoted 0 3 4
Median hourly rate - £23.50 £25.75
Median hourly rate % change year-on-year - -8.73%  
UK excluding London median hourly rate £16.00 £20.50 £15.25
% change year-on-year -21.95% +34.42%  

ITIL is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Norfolk with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Norfolk
Contract job vacancies with a requirement for process and methodology skills 143 179 138
As % of all contract IT job vacancies advertised in Norfolk 82.18% 81.74% 77.09%
Number of daily rates quoted 99 128 105
Median daily rate £450 £403 £350
Median daily rate % change year-on-year +11.80% +15.00%  
90% offered a daily rate of more than £326 £250 £175
10% offered a daily rate of more than £475 £545 £500
UK excluding London median daily rate £415 £400 £383
% change year-on-year +3.75% +4.57%  
Number of hourly rates quoted 1 5 7
Median hourly rate £25.00 £22.88 £33.00
Median hourly rate % change year-on-year +9.28% -30.68%  
UK excluding London median hourly rate £33.50 £28.50 £30.00
% change year-on-year +17.54% -5.00%  

ITIL
Job Vacancy Trend in Norfolk

The job posting trend of jobs advertised in Norfolk citing ITIL as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITIL in Norfolk

ITIL
Contractor Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in Norfolk.

Contractor daily rate trend for ITIL in Norfolk

ITIL
Contractor Daily Rate Histogram in Norfolk

The daily rate distribution of IT jobs citing ITIL in Norfolk over the 3 months to 23 June 2017.

Contractor daily rate histogram for ITIL in Norfolk

ITIL
Contractor Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in Norfolk.

Contractor hourly rate trend for ITIL in Norfolk

ITIL
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the Norfolk region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich -1 3 £96 -53.37% 2
King's Lynn - 1 £350 -
ITIL
East of England

For the 6 months to 23 June 2017, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Norfolk region with a requirement for ITIL.

1 17 (54.84%) Windows
2 15 (48.39%) Windows 7
3 12 (38.71%) SQL
4 11 (35.48%) Windows Server 2003
5 10 (32.26%) Epicor
5 10 (32.26%) BizTalk Server
5 10 (32.26%) Service Delivery
5 10 (32.26%) CRM
5 10 (32.26%) SharePoint
5 10 (32.26%) DNS
5 10 (32.26%) Finance
6 9 (29.03%) VMware
6 9 (29.03%) Avaya
6 9 (29.03%) VMware Infrastructure
6 9 (29.03%) VMware ESXi
6 9 (29.03%) Virtual Desktop
7 8 (25.81%) Microsoft
7 8 (25.81%) Microsoft Certification
7 8 (25.81%) IIS
7 8 (25.81%) Service Management
7 8 (25.81%) Problem Management
8 7 (22.58%) Microsoft Azure
9 6 (19.35%) OneDrive
9 6 (19.35%) SCCM
9 6 (19.35%) Active Directory
10 5 (16.13%) Disaster Recovery
10 5 (16.13%) MCSE
10 5 (16.13%) ITIL Certification
10 5 (16.13%) Migration
10 5 (16.13%) Security Management

ITIL
Co-occurring IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (32.26%) BizTalk Server
1 10 (32.26%) SharePoint
2 8 (25.81%) IIS
Applications
1 2 (6.45%) MS Visio
Cloud Services
1 7 (22.58%) Microsoft Azure
2 6 (19.35%) OneDrive
3 3 (9.68%) Office 365
Communications & Networking
1 10 (32.26%) DNS
2 2 (6.45%) SAN
Database & Business Intelligence
1 2 (6.45%) SQL Server
1 2 (6.45%) SQL Server 2000
1 2 (6.45%) SQL Server 2005
1 2 (6.45%) SQL Server 2008
1 2 (6.45%) SQL Server Analysis Services
1 2 (6.45%) SQL Server Integration Services
1 2 (6.45%) SQL Server Reporting Services
Development Applications
1 2 (6.45%) Team Foundation Server
General
1 10 (32.26%) Finance
2 3 (9.68%) Local Government
Job Titles
1 10 (32.26%) Service Desk Team Leader
1 10 (32.26%) Team Leader
2 6 (19.35%) Desktop Engineer
2 6 (19.35%) Desktop Support
2 6 (19.35%) Operations Engineer
3 5 (16.13%) Support Engineer
4 3 (9.68%) 2nd/3rd Line Support
4 3 (9.68%) 3rd Line Support
4 3 (9.68%) Desktop Support Engineer
4 3 (9.68%) Senior Operations Engineer
5 2 (6.45%) Applications Engineer
5 2 (6.45%) Applications Support
5 2 (6.45%) Architect
5 2 (6.45%) DBA
5 2 (6.45%) Senior DBA
5 2 (6.45%) Senior SQL DBA
5 2 (6.45%) Solutions Architect
5 2 (6.45%) SQL DBA
6 1 (3.23%) Senior Desktop Engineer
6 1 (3.23%) Senior Desktop Support
Miscellaneous
1 4 (12.90%) Management Information System
2 3 (9.68%) Analytical Skills
2 3 (9.68%) Virtual Team
3 2 (6.45%) Clustering
Operating Systems
1 17 (54.84%) Windows
2 15 (48.39%) Windows 7
3 11 (35.48%) Windows Server 2003
4 3 (9.68%) Windows Server
5 2 (6.45%) Windows Server 2008
Processes & Methodologies
1 10 (32.26%) CRM
1 10 (32.26%) Service Delivery
2 8 (25.81%) Problem Management
2 8 (25.81%) Service Management
3 5 (16.13%) Disaster Recovery
3 5 (16.13%) Migration
3 5 (16.13%) Security Management
4 3 (9.68%) Business Continuity
4 3 (9.68%) Continuous Improvement
4 3 (9.68%) Contract Management
5 2 (6.45%) Capacity Planning
5 2 (6.45%) Data Protection
5 2 (6.45%) High Availability
5 2 (6.45%) Information Management
5 2 (6.45%) ITIL V3
5 2 (6.45%) ITSM
5 2 (6.45%) Performance Monitoring
5 2 (6.45%) SOA
5 2 (6.45%) TOGAF
5 2 (6.45%) UML
Programming Languages
1 12 (38.71%) SQL
2 2 (6.45%) PowerShell
2 2 (6.45%) T-SQL
Qualifications
1 8 (25.81%) Microsoft Certification
2 5 (16.13%) ITIL Certification
2 5 (16.13%) MCSE
3 3 (9.68%) BPSS Clearance
3 3 (9.68%) MCP
4 2 (6.45%) MCITP
5 1 (3.23%) Degree
5 1 (3.23%) Security Cleared
Quality Assurance & Compliance
1 5 (16.13%) Disclosure Scotland
2 4 (12.90%) SLA
System Software
1 9 (29.03%) Virtual Desktop
1 9 (29.03%) VMware ESXi
1 9 (29.03%) VMware Infrastructure
2 6 (19.35%) Active Directory
3 2 (6.45%) Hyper-V
Systems Management
1 6 (19.35%) SCCM
2 2 (6.45%) Failover Clustering
2 2 (6.45%) Microsoft Data Protection Manager
3 1 (3.23%) AirWatch
Vendors
1 10 (32.26%) Epicor
2 9 (29.03%) Avaya
2 9 (29.03%) VMware
3 8 (25.81%) Microsoft