Period
to 20 July 2018

The following table provides summary statistics for contract job vacancies advertised in Norfolk with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 20 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
East of England > Norfolk
6 months to
20 Jul 2018
Same period 2017 Same period 2016
Rank 10 19 7
Rank change year-on-year +9 -12 +4
Contract jobs citing ITIL 27 27 57
As % of all contract IT jobs advertised in Norfolk 9.93% 7.44% 13.01%
As % of the Processes & Methodologies category 13.57% 8.77% 15.79%
Number of daily rates quoted 19 19 38
Norfolk median daily rate £208 £288 £348
Median daily rate % change year-on-year -27.83% -17.27% +98.57%
10th Percentile £146 £107 £126
90th Percentile £426 £447 £501
East of England median daily rate £343 £348 £350
% change year-on-year -1.44% -0.71% -
Number of hourly rates quoted 4 0 7
Norfolk median hourly rate £20.25 - £23.00
10th Percentile £13.36 - £20.45
90th Percentile £21.12 - £27.61
East of England median hourly rate £15.13 £16.00 £20.00
% change year-on-year -5.47% -20.00% +48.15%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Norfolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Norfolk
Contract vacancies with a requirement for process or methodology skills 199 308 361
As % of all contract IT jobs advertised in Norfolk 73.16% 84.85% 82.42%
Number of daily rates quoted 144 209 248
Norfolk median daily rate £450 £450 £400
Median daily rate % change year-on-year - +12.50% +29.03%
10th Percentile £201 £261 £225
90th Percentile £538 £575 £523
East of England median daily rate £435 £425 £413
% change year-on-year +2.35% +3.03% +6.45%
Number of hourly rates quoted 12 2 14
Norfolk median hourly rate £15.18 £18.24 £21.17
Median hourly rate % change year-on-year -16.78% -13.82% -3.80%
10th Percentile £10.70 £12.11 £12.03
90th Percentile £44.89 £25.95 £26.45
East of England median hourly rate £17.50 £30.00 £22.50
% change year-on-year -41.67% +33.33% -

ITIL
Job Vacancy Trend in Norfolk

Job postings citing ITIL as a percentage of all IT jobs advertised in Norfolk.

Job vacancy trend for ITIL in Norfolk

ITIL
Contractor Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in Norfolk.

Contractor daily rate trend for ITIL in Norfolk

ITIL
Contractor Daily Rate Histogram in Norfolk

The daily rate distribution of IT jobs citing ITIL in Norfolk over the 6 months to 20 July 2018.

Contractor daily rate histogram for ITIL in Norfolk

ITIL
Contractor Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in Norfolk.

Contractor hourly rate trend for ITIL in Norfolk

ITIL
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the Norfolk region over the 6 months to 20 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +20 23 £170 +65.38% 3
King's Lynn -1 1 £275 -21.43%
ITIL
East of England

For the 6 months to 20 July 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Norfolk region with a requirement for ITIL.

1 17 (62.96%) Microsoft
2 11 (40.74%) Windows
2 11 (40.74%) Service Management
3 10 (37.04%) Active Directory
3 10 (37.04%) Windows Server
4 9 (33.33%) Data Centre
5 8 (29.63%) VMware
5 8 (29.63%) ITIL V3
6 7 (25.93%) VMware Infrastructure
6 7 (25.93%) Management Information System
6 7 (25.93%) DNS
6 7 (25.93%) DHCP
6 7 (25.93%) SQL
7 6 (22.22%) SLA
7 6 (22.22%) Cisco
8 5 (18.52%) SQL Server
8 5 (18.52%) Hyper-V
9 4 (14.81%) SolarWinds
9 4 (14.81%) SolarWinds Orion
9 4 (14.81%) Finance
9 4 (14.81%) MCP
9 4 (14.81%) Cisco Certification
9 4 (14.81%) Remedy
9 4 (14.81%) Configuration Management
9 4 (14.81%) ServiceNow
9 4 (14.81%) Network Monitoring
10 3 (11.11%) Analytical Skills
10 3 (11.11%) Citrix
10 3 (11.11%) Disaster Recovery
10 3 (11.11%) Microsoft Certification

ITIL
Co-occurring IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.41%) SharePoint
1 2 (7.41%) Skype for Business
Applications
1 2 (7.41%) Microsoft Office
Business Applications
1 1 (3.70%) Dynamics AX
1 1 (3.70%) Servitor
Cloud Services
1 2 (7.41%) IaaS
1 2 (7.41%) Microsoft Azure
1 2 (7.41%) Office 365
1 2 (7.41%) PaaS
1 2 (7.41%) SaaS
Communications & Networking
1 7 (25.93%) DHCP
1 7 (25.93%) DNS
2 2 (7.41%) APPN
2 2 (7.41%) Firewall
2 2 (7.41%) FTP
2 2 (7.41%) OSPF
2 2 (7.41%) Peer-to-Peer Networking
2 2 (7.41%) SAN
2 2 (7.41%) Skype
2 2 (7.41%) SMTP
2 2 (7.41%) SNA
2 2 (7.41%) SNMP
2 2 (7.41%) SSL
2 2 (7.41%) TCP/IP
2 2 (7.41%) Telnet
2 2 (7.41%) Wireshark
3 1 (3.70%) Wi-Fi
Database & Business Intelligence
1 5 (18.52%) SQL Server
2 2 (7.41%) Crystal Reports
General
1 4 (14.81%) Finance
Job Titles
1 8 (29.63%) Analyst
2 7 (25.93%) Infrastructure Technician
3 3 (11.11%) Architect
3 3 (11.11%) Infrastructure Architect
3 3 (11.11%) Service Analyst
3 3 (11.11%) Service Desk Analyst
3 3 (11.11%) Support Engineer
4 2 (7.41%) Applications Support
4 2 (7.41%) Change Analyst
4 2 (7.41%) Desktop Support
4 2 (7.41%) IT Support
4 2 (7.41%) ITIL Change Analyst
4 2 (7.41%) Mainframe Programmer
4 2 (7.41%) Operations Engineer
4 2 (7.41%) Programmer
4 2 (7.41%) Support Analyst
5 1 (3.70%) ITIL Service Architect
5 1 (3.70%) Mainframe Systems Programmer
5 1 (3.70%) Windows Consultant
5 1 (3.70%) Windows Infrastructure Architect
Libraries, Frameworks & Software Standards
1 2 (7.41%) Software Packaging
Miscellaneous
1 9 (33.33%) Data Centre
2 7 (25.93%) Management Information System
3 3 (11.11%) Analytical Skills
4 2 (7.41%) Mainframe
5 1 (3.70%) IBM Mainframe
5 1 (3.70%) NHS
Operating Systems
1 11 (40.74%) Windows
2 10 (37.04%) Windows Server
3 2 (7.41%) zOS
4 1 (3.70%) Windows 2000
4 1 (3.70%) Windows 7
4 1 (3.70%) Windows XP
Processes & Methodologies
1 11 (40.74%) Service Management
2 8 (29.63%) ITIL V3
3 4 (14.81%) Configuration Management
3 4 (14.81%) Network Monitoring
4 3 (11.11%) Asset Management
4 3 (11.11%) Disaster Recovery
4 3 (11.11%) Information Management
4 3 (11.11%) ITSM
5 2 (7.41%) Agile Software Development
5 2 (7.41%) Enterprise Architecture
5 2 (7.41%) Process Improvement
5 2 (7.41%) Service Design
5 2 (7.41%) Software Asset Management
5 2 (7.41%) Waterfall
6 1 (3.70%) Demand Management
6 1 (3.70%) Due Diligence
6 1 (3.70%) ITIL V2
6 1 (3.70%) Problem Management
6 1 (3.70%) Root Cause Analysis
6 1 (3.70%) Stakeholder Engagement
Programming Languages
1 7 (25.93%) SQL
2 2 (7.41%) JCL
2 2 (7.41%) PowerShell
3 1 (3.70%) T-SQL
Qualifications
1 4 (14.81%) Cisco Certification
1 4 (14.81%) MCP
2 3 (11.11%) CCNA
2 3 (11.11%) Degree
2 3 (11.11%) ITIL Certification
2 3 (11.11%) MCSE
2 3 (11.11%) Microsoft Certification
2 3 (11.11%) Security Cleared
3 1 (3.70%) CTC Cleared
3 1 (3.70%) DBS Check
3 1 (3.70%) EMC Certification
Quality Assurance & Compliance
1 6 (22.22%) SLA
System Software
1 10 (37.04%) Active Directory
2 7 (25.93%) VMware Infrastructure
3 5 (18.52%) Hyper-V
4 1 (3.70%) XenApp
Systems Management
1 4 (14.81%) SolarWinds Orion
2 1 (3.70%) SCCM
2 1 (3.70%) Systems Management Server (SMS)
Vendors
1 17 (62.96%) Microsoft
2 8 (29.63%) VMware
3 6 (22.22%) Cisco
4 4 (14.81%) Remedy
4 4 (14.81%) ServiceNow
4 4 (14.81%) SolarWinds
5 3 (11.11%) Citrix
6 2 (7.41%) EMC
6 2 (7.41%) Forcepoint
6 2 (7.41%) HP
6 2 (7.41%) IBM
6 2 (7.41%) Symantec
7 1 (3.70%) Civica
7 1 (3.70%) Orchard
7 1 (3.70%) SAP