Period
to 18 December 2018

The median contractor rate for a 1st Line Support was £148 per day in advertised job vacancies in the North East during the 6 months to 18 December 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

First Line Support
England > North East
6 months to
18 Dec 2018
Same period 2017 Same period 2016
Rank 95 93 148
Rank change year-on-year -2 +55 -31
Contract jobs requiring a 1st Line Support 11 6 15
As % of all contract IT jobs advertised in the North East 0.83% 0.49% 0.59%
As % of the Job Titles category 0.86% 0.52% 0.63%
Number of daily rates quoted 6 0 1
North East median daily rate £148 - £93
10th Percentile £89 - £91
90th Percentile £173 - £94
England median daily rate £120 £120 £115
% change year-on-year - +4.35% -4.17%
Number of hourly rates quoted 4 2 9
North East median hourly rate £9.78 £13.75 £10.00
Median hourly rate % change year-on-year -28.91% +37.50% -16.67%
10th Percentile £8.89 £10.75 £8.20
90th Percentile £11.60 £16.75 £10.80
England median hourly rate £13.00 £12.13 £12.00
% change year-on-year +7.17% +1.08% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
North East
Contract vacancies in the North East with a recognized job title 1,276 1,161 2,363
% of contract IT jobs with a recognized job title 96.01% 95.09% 92.41%
Number of daily rates quoted 850 773 1,621
North East median daily rate £400 £375 £350
Median daily rate % change year-on-year +6.67% +7.14% -12.50%
10th Percentile £263 £225 £225
90th Percentile £557 £550 £525
England median daily rate £462 £450 £425
% change year-on-year +2.67% +5.88% +3.03%
Number of hourly rates quoted 55 53 116
North East median hourly rate £14.78 £17.48 £22.50
Median hourly rate % change year-on-year -15.45% -22.31% +26.62%
10th Percentile £10.42 £9.60 £10.28
90th Percentile £45.00 £47.50 £29.50
England median hourly rate £18.69 £18.70 £18.00
% change year-on-year -0.05% +3.89% -

1st Line Support
Job Vacancy Trend in the North East

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for 1st Line Support in the North East

1st Line Support
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 1st Line Support in the North East.

Contractor daily rate trend for 1st Line Support in the North East

1st Line Support
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 1st Line Support in the North East.

Contractor hourly rate trend for 1st Line Support in the North East

1st Line Support
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the North East region over the 6 months to 18 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +7 11 £148 -
1st Line Support
England

1st Line Support Skill Set
Top 22 Co-occurring IT Skills in the North East

For the 6 months to 18 December 2018, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North East region featuring 1st Line Support in the job title.

1 5 (45.45%) Active Directory
2 4 (36.36%) Windows
2 4 (36.36%) Microsoft
3 3 (27.27%) Decision-Making
3 3 (27.27%) Problem-Solving
3 3 (27.27%) NHS
3 3 (27.27%) Microsoft Office
4 2 (18.18%) ITIL
4 2 (18.18%) ITSM
5 1 (9.09%) Proactive Management
5 1 (9.09%) Banking
5 1 (9.09%) Asset Management
5 1 (9.09%) Dynamics CRM
5 1 (9.09%) VLAN
5 1 (9.09%) ServiceNow
5 1 (9.09%) Windows 10
5 1 (9.09%) DBS Check
5 1 (9.09%) Stakeholder Management
5 1 (9.09%) Service Management
5 1 (9.09%) CRM
5 1 (9.09%) SharePoint
5 1 (9.09%) MS Exchange

1st Line Support Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) MS Exchange
1 1 (9.09%) SharePoint
Applications
1 3 (27.27%) Microsoft Office
Business Applications
1 1 (9.09%) Dynamics CRM
Communications & Networking
1 1 (9.09%) VLAN
General
1 1 (9.09%) Banking
Miscellaneous
1 3 (27.27%) NHS
Operating Systems
1 4 (36.36%) Windows
2 1 (9.09%) Windows 10
Processes & Methodologies
1 3 (27.27%) Decision-Making
1 3 (27.27%) Problem-Solving
2 2 (18.18%) ITIL
2 2 (18.18%) ITSM
3 1 (9.09%) Asset Management
3 1 (9.09%) CRM
3 1 (9.09%) Proactive Management
3 1 (9.09%) Service Management
3 1 (9.09%) Stakeholder Management
Qualifications
1 1 (9.09%) DBS Check
System Software
1 5 (45.45%) Active Directory
Vendors
1 4 (36.36%) Microsoft
2 1 (9.09%) ServiceNow