Period
to 15 December 2018

The median contractor rate for an IT Support was £173 per day in advertised job vacancies in the North East during the 6 months to 15 December 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
England > North East
6 months to
15 Dec 2018
Same period 2017 Same period 2016
Rank 95 94 157
Rank change year-on-year -1 +63 -45
Contract jobs requiring an IT Support 12 10 10
As % of all contract IT jobs advertised in the North East 0.91% 0.81% 0.39%
As % of the Job Titles category 0.95% 0.85% 0.42%
Number of daily rates quoted 4 3 4
North East median daily rate £173 £140 £188
Median daily rate % change year-on-year +23.21% -25.33% +10.29%
10th Percentile £89 £128 £117
90th Percentile £301 £190 £299
England median daily rate £158 £160 £160
% change year-on-year -1.41% -0.16% -8.57%
Number of hourly rates quoted 4 4 5
North East median hourly rate £15.00 £9.25 £12.50
Median hourly rate % change year-on-year +62.16% -26.00% -21.88%
10th Percentile £12.25 £9.00 £9.55
90th Percentile £17.93 £11.43 £20.65
England median hourly rate £15.16 £13.50 £13.50
% change year-on-year +12.30% - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
North East
Contract vacancies in the North East with a recognized job title 1,264 1,170 2,400
% of contract IT jobs with a recognized job title 95.98% 95.12% 92.41%
Number of daily rates quoted 842 782 1,638
North East median daily rate £400 £375 £350
Median daily rate % change year-on-year +6.67% +7.14% -12.50%
10th Percentile £263 £225 £225
90th Percentile £556 £550 £525
England median daily rate £460 £450 £425
% change year-on-year +2.22% +5.88% +3.03%
Number of hourly rates quoted 55 52 120
North East median hourly rate £14.78 £17.49 £22.50
Median hourly rate % change year-on-year -15.49% -22.27% +26.62%
10th Percentile £10.42 £9.55 £10.25
90th Percentile £45.00 £47.50 £29.50
England median hourly rate £18.50 £18.70 £18.00
% change year-on-year -1.07% +3.89% +0.11%

IT Support
Job Vacancy Trend in the North East

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for IT Support in the North East

IT Support
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support in the North East.

Contractor daily rate trend for IT Support in the North East

IT Support
Contractor Daily Rate Histogram in the North East

The daily rate distribution of IT jobs citing IT Support in the North East over the 6 months to 15 December 2018.

Contractor daily rate histogram for IT Support in the North East

IT Support
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support in the North East.

Contractor hourly rate trend for IT Support in the North East

IT Support
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the North East region over the 6 months to 15 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear 0 5 £105 -23.64% 10
Durham -7 5 £268 +33.75% 4
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the North East

For the 6 months to 15 December 2018, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North East region featuring IT Support in the job title.

1 6 (50.00%) Windows
2 4 (33.33%) Windows 7
2 4 (33.33%) LAN
3 3 (25.00%) Microsoft Office
3 3 (25.00%) Microsoft
4 2 (16.67%) Active Directory
4 2 (16.67%) WLAN
4 2 (16.67%) DHCP
4 2 (16.67%) DNS
4 2 (16.67%) ITIL
4 2 (16.67%) Service Management
4 2 (16.67%) Root Cause Analysis
4 2 (16.67%) Office 365
4 2 (16.67%) Windows 10
4 2 (16.67%) Mobile Device Management
4 2 (16.67%) Problem-Solving
5 1 (8.33%) Deployment Automation
5 1 (8.33%) Mentoring
5 1 (8.33%) Coaching
5 1 (8.33%) Analytical Skills
5 1 (8.33%) People Management
5 1 (8.33%) Data Centre
5 1 (8.33%) DBS Check
5 1 (8.33%) Windows Server
5 1 (8.33%) Build Automation
5 1 (8.33%) Software Deployment
5 1 (8.33%) G Suite
5 1 (8.33%) Continuous Improvement
5 1 (8.33%) Disaster Recovery
5 1 (8.33%) Back Office

IT Support Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (25.00%) Microsoft Office
2 1 (8.33%) Microsoft Excel
2 1 (8.33%) Microsoft PowerPoint
Cloud Services
1 2 (16.67%) Office 365
2 1 (8.33%) G Suite
Communications & Networking
1 4 (33.33%) LAN
2 2 (16.67%) DHCP
2 2 (16.67%) DNS
2 2 (16.67%) WLAN
3 1 (8.33%) SMS
3 1 (8.33%) VLAN
Database & Business Intelligence
1 1 (8.33%) SQL Server
General
1 1 (8.33%) Back Office
1 1 (8.33%) Finance
1 1 (8.33%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (8.33%) .NET
Miscellaneous
1 1 (8.33%) Analytical Skills
1 1 (8.33%) Data Centre
1 1 (8.33%) NHS
Operating Systems
1 6 (50.00%) Windows
2 4 (33.33%) Windows 7
3 2 (16.67%) Windows 10
4 1 (8.33%) Windows Server
Processes & Methodologies
1 2 (16.67%) ITIL
1 2 (16.67%) Mobile Device Management
1 2 (16.67%) Problem-Solving
1 2 (16.67%) Root Cause Analysis
1 2 (16.67%) Service Management
2 1 (8.33%) Agile Software Development
2 1 (8.33%) Asset Management
2 1 (8.33%) Build Automation
2 1 (8.33%) Coaching
2 1 (8.33%) Deployment Automation
2 1 (8.33%) Disaster Recovery
2 1 (8.33%) Incident Management
2 1 (8.33%) Information Security
2 1 (8.33%) Mentoring
2 1 (8.33%) People Management
2 1 (8.33%) Performance Management
2 1 (8.33%) Problem Management
2 1 (8.33%) Software Deployment
2 1 (8.33%) Software Engineering
2 1 (8.33%) Statistics
Qualifications
1 1 (8.33%) DBS Check
Quality Assurance & Compliance
1 1 (8.33%) SLA
System Software
1 2 (16.67%) Active Directory
Systems Management
1 1 (8.33%) SCCM
Vendors
1 3 (25.00%) Microsoft
2 1 (8.33%) Cisco
2 1 (8.33%) Citrix