19 of 19 IT Support Jobs in the North East

provided by NRG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. We are looking for an experienced 3rd Line IT Support Engineer to join our client’s dynamic team. This is a fantastic opportunity for a skilled IT professional with a strong background in Microsoft 365, Azure … Windows Server, VMware/Hyper-V, and networking to take on a key role in delivering high-level technical support and solutions in a growing and ambitious IT Consultancy. As a 3rd Line Engineer, you will handle complex technical escalations, assist in the design and implementation of IT infrastructure projects, and provide expert-level troubleshooting across a … range of technologies. Key Responsibilities: Provide 3rd line technical support for escalated IT issues, ensuring timely resolution. Administer and manage Microsoft 365 and Azure, including Intune, Exchange Online, and security policies. Maintain and support Windows Server environments (2016 and later), including Active Directory, Group Policies, and server roles. Manage and troubleshoot virtualisation platforms such as VMware and More ❯

Job Title: IT Support Engineer Location: Hull, UK Salary: Up to £28,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. We are based in Leeds, a … vibrant city known for its rich cultural heritage and thriving business community. Job Description - We are looking for a dynamic and customer-focused IT Support Engineer to join our team in Hull. As an IT Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged More ❯

We have an exciting opportunity for a 2nd Line IT Support Technician to work for a multi-award winning IT Managed Services company in Newcastle. Hybrid working is in-play, the successful candidate can work from home for 2 days a week, and 3 days in the office. MFK Recruitment has successfully recruited 42 candidates for this … progression opportunities. If you are looking for a role where you can learn new technologies and utilise your current skills, then this is certainly the role for you! This IT Support Technician role comes with genuine progression, my client is extremely interested in candidates looking to learn and progress. What will the 2nd Line IT Support Technician be doing day-to-day? This is an opportunity to work for a dynamic and fast-growing organisation. The purpose of the role is to install and support IT systems and infrastructure for our clients. We are looking for a capable 2nd Line Technician with a proven history supporting and maintaining on-premise and cloud environments More ❯

NRG is thrilled to be partnering with a well-established and rapidly expanding MSP in their search for a skilled 2nd Line Support Engineer. This role offers a fantastic opportunity to deliver outstanding technical support to a growing customer base. Our client is experiencing a significant period of growth and is dedicated to fostering a dynamic and ambitious … work environment, with a strong focus on the professional development of their team. Responsibilities: Deliver advanced technical support to clients, addressing and resolving a wide range of issues up to second-line level, encompassing Microsoft technologies and VoIP systems. Offer on-site support to troubleshoot and resolve technical challenges effectively, ensuring clear communication with both internal teams and … external partners. Take an active role in project delivery, including the installation and configuration of servers and networks to meet client requirements. Continuously provide insights and feedback to support the improvement of technical processes and service delivery. Log and analyse escalated issues, ensuring comprehensive resolutions are implemented to prevent recurrence. Essential Skills and Experience: Proficient in Office 365 administration More ❯

IT Support Engineer - £32,000 - Newcastle City Centre Yolk Recruitment are working with a global Maritime organisation who are on a mission to decarbonise the maritime sector utilising a range of technologies such as clean fuels, energy saving devices, electrification and carbon capture systems. The client is based in Newcastle and are looking to expand on their IT Support function. You will report directly to the IT Manager and will be responsible for providing technical IT assistance across the organisation and will have the opportunity to work on small and complex projects alongside BAU core tasks. This includes configuring and maintaining the company's endpoints, servers, networks, enterprise software and security systems. Additionally, you … will work to optimise internal IT infrastructure for greater productivity and help the company stay compliant with cybersecurity regulations. This is what you'll be doing: Creating user accounts and performing access control. Performing diagnostic tests and debugging procedures to optimize computer systems. Upgrading, installing and configuring new hardware and software to meet company objectives. Monitoring and maintaining networks More ❯

IT Support Engineer Are you an experienced IT Support Engineer looking to step into a more autonomous, client-facing role with real variety and responsibility? A growing North East-based MSP is looking for a talented engineer to join its close-knit technical team. You’ll work across multiple client environments, managing infrastructure, supporting users onsite … and playing a key role in project delivery — all while developing your skills in a highly collaborative and supportive setting. What You’ll Bring: 3+ years of hands-on IT support experience (MSP or multi-client environments preferred) Strong knowledge of Microsoft 365, Windows desktop/server, and general infrastructure Confidence troubleshooting networking issues (WiFi, firewalls, VLANs, switching … ability to build great relationships with end users and stakeholders A proactive mindset and a desire to keep learning What You’ll Be Doing: Providing both onsite and remote support to a diverse range of clients Managing infrastructure, hardware, cloud services, and systems (incl. CCTV, AV, telephony) Delivering project work, installations, and technical upgrades Escalating issues, mentoring junior staff More ❯

A forward thinking technology partner, establishment in the late 1990s, have been at the forefront of delivering cutting-edge solutions in the ever-evolving technical landscape are seeking an IT Support Engineer to join their team in East Yorkshire. They pride themselves in offering a comprehensive suite of services across four key areas: Software, IT Managed Services … Development, and Cloud Hosting. Whether you're seeking innovative software solutions, reliable IT management, bespoke development, or secure cloud hosting, they are only to willing and able to sort a solution for their clients. As the IT Support Engineer you will: Visit client sites on an ad hoc basis. Any training needed to successfully deliver a seamless … support service will be given as required. Work within a team of like-minded tech people. From managing service tickets end-to-end to optimizing network and server maintenance, you'll ensure seamless tech operations. Track, troubleshoot, and resolve requests while meeting SLAs. Key to success is a wealth of knowledge spanning various technologies and ability to use these More ❯

WHAT IS IN IT FOR YOU? Salary £27.5K-£28.5K per annum Permanent role Gateshead location 33 days holiday Employer Pension contribution Annual Bonus based on Company and individual performance Health & Wellbeing services (Remote GPs, Mental Health Support, Physio) Life Assurance Cover THE BUSINESS Westray Recruitment Group is looking to recruit a 1st Line Support Engineer to work … within a busy IT team based in the Gateshead area. The successful candidate will resolve support tickets that are raised by their colleagues and work closely with our IT team to ensure business objectives are met. You will work to support the continuity of service for all IT equipment and services across the business. This … software and hardware, a crucial part of this role would be ensuring that objectives are achieved whilst adhering to our security protocols. THE ROLE Monitoring the helpdesk and resolving IT issues efficiently Following and maintaining documentation Triaging tickets and following escalation procedures Upgrading or repairing hardware when required Configuring and rolling out machines for new and existing users Installing More ❯

IT Support Engineer - £32,000 – Newcastle City Centre Yolk Recruitment are working with a global Maritime organisation who are on a mission to decarbonise the maritime sector utilising a range of technologies such as clean fuels, energy saving devices, electrification and carbon capture systems. The client is based in Newcastle and are looking to expand on their IT Support function. You will report directly to the IT Manager and will be responsible for providing technical IT assistance across the organisation and will have the opportunity to work on small and complex projects alongside BAU core tasks. This includes configuring and maintaining the company's endpoints, servers, networks, enterprise software and security systems. Additionally, you … will work to optimise internal IT infrastructure for greater productivity and help the company stay compliant with cybersecurity regulations. This is what you’ll be doing: Creating user accounts and performing access control. Performing diagnostic tests and debugging procedures to optimize computer systems. Upgrading, installing and configuring new hardware and software to meet company objectives. Monitoring and maintaining networks More ❯

IT Support Analyst (Shift Work) On-site in Sunderland £33,000 + Shift Allowance Join a well-established and respected manufacturing company in Sunderland, a company that prides itself on innovation and operational excellence. We are looking for an IT Support Analyst to become an integral part of their Operations team, providing essential on-site technical … support. This is more than just a job; it's an opportunity to contribute to the success of a thriving organisation and build a rewarding career. Key Responsibilities: Manage and maintain critical IT infrastructure, including servers, network appliances, and PCs. Provide expert technical support for manufacturing systems (MES) and corporate systems (Microsoft 365). Deliver exceptional helpdesk … services, resolving incidents and fulfilling requests efficiently. Collaborate with the wider IT team to develop and implement innovative solutions. Contribute to the development and maintenance of robust IT policies and procedures. Essential Skills and Experience: Proven IT support experience, particularly in infrastructure and IS systems. Strong troubleshooting and problem-solving abilities. Excellent communication and interpersonal skills. More ❯

run business established in the 1950s with 34 betting shops located throughout the North East of England and Cumbria. Through our association with the Bookmakers Technology Consortium we provide IT services to over 500 shops in the UK and Ireland. We are looking for a full time IT Support Technician to join our team based at our … Company head office in Ashington, Northumberland. The role will primarily involve providing technical support to our customers across Chisholm and BTC client estates . You will configure & test new hardware/software for use in a production environment and carry out routine maintenance and effective housekeeping on current I.T. systems and infrastructures. This is an excellent opportunity for someone … with 1 to 2 years experience working within IT who has a genuine interest in technology and wants to progress their career within this field. Main duties and responsibilities: To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, and the service desk ticketing system. To provide More ❯

Job Specification: IT Support Technician Location: Newton Aycliffe Department: IT Support Purpose of the Role To provide responsive, effective desktop and systems support across Octric Semiconductors Ltd. This includes routine IT tasks, diagnostics, hardware/software support, and resolving technical issues under the direction of senior IT staff. Key Responsibilities Provide end … user support for hardware, software, systems, and access issues. Respond to technical support requests via telephone, email, and face-to-face. Troubleshoot and resolve issues using Service Desk tools. Install and configure hardware/software (e.g., PCs, printers, business software). Conduct user account tasks (e.g., creation/deletion in Active Directory). Monitor and maintain computer systems … and networks. Document all activities and participate in regular IT team meetings. Main Tasks Log and track IT issues through the IT Helpdesk. Liaise directly with users to determine and resolve issues or discuss solutions. Work independently or as part of a team in a fast-paced environment. Adapt to shifting priorities and demonstrate flexibility under pressure. More ❯

Job Title: IT Support Engineer Salary: Up to £26,000 Type: Full-Time About the Role: We are seeking an experienced and driven IT Support Engineer to join our growing team. In this pivotal role, you will play a key part in the success of our IT department, combining hands-on technical support, field … support and working in an ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems* Resolving incidents and service requests in a timely manner* Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting … TCP/IP, DNS, DHCP)* Proficiency in diagnosing and troubleshooting hardware and software issues* Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a fast-paced environment, we would love to hear from you! This is an incredible opportunity to join a growing company More ❯

Job Title: IT Support Engineer Salary: Up to £26,000 Type: Full-Time About the Role: We are seeking an experienced and driven IT Support Engineer to join our growing team. In this pivotal role, you will play a key part in the success of our IT department, combining hands-on technical support, field … support and working in an ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting … TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a fast-paced environment, we would love to hear from you! This is an incredible opportunity to join a growing company More ❯

IT Support Engineer Vacancy - Middleton, North Manchester - Up to £28,000 plus profit share This is an office based role with some travel required across the North West and North Wales. JW Lees have an exciting opportunity for a IT Support Engineer to join our IT Team based at the JW Lees Brewery in Middleton … supporting with everything tech and IT within our support office and managed estate. What we offer our IT Support Engineers: Private medical with BUPA 30% discount on food and drink across our pubs and inns for you and friends and family Discounted stays in our hotels and inns Annual profit share, ensuring you share in the … success of the company Wellbeing support with our Employee Assistant Programme Great opportunities to grow in your role and progress your career IT Support Engineer Role Specification: Experience in understanding business needs in relation to IT. Support and management of the organisation’s user-based IT environment, both hardware and software. The operation of the More ❯

Halma plc Newcastle Upon Tyne, England, United Kingdom Join or sign in to find your next job Join to apply for the IT Support Officer role at Halma plc Halma plc Newcastle Upon Tyne, England, United Kingdom Join to apply for the IT Support Officer role at Halma plc Our team members are passionate, driven and … up for a challenge. If you have ambition to make a difference, then please read on. Key Responsibilities Providing first line support to our staff (via email, Teams, phone and face-to-face) to resolve incidents and fulfil service requests. Managing a number of open tickets appropriately to reflect priorities and meet customer expectations – triaging and escalating to other … members of the IT team or suppliers as necessary. Proactive maintenance and monitoring of our infrastructure, systems and devices to maintain accurate records, prevent issues and ensure Advanced is protected against cyber attacks. Supporting the implementation of projects and initiatives – for example, undertaking testing and developing user training and documentation. Skills And Knowledge Required An understanding of technology, underpinned More ❯

IT Support Engineer Full time 37.5 hours per week. £25,000 per annum Plus non contractual bonus of up to 10% Based at our brand new offices in Hesslewood Office Park, Hessle. We are looking for an experienced IT Support Engineer to join the John Good Group Central Services IT Team on a permanent basis. … of the Year and Best Social Impact. Founded on family values, we put our people, planet, and communities at the heart of everything we do. The role As an IT Support Engineer you will be responsible for providing technical support to employees working onsite and/or remotely, assisting in the maintenance of IT hardware, installation … of software and undertaking project work. You may, on occasions, be also required to visit other office locations to provide support in person. The role will include: Providing support both in person and remotely as needed for the Group and its Operating Companies Working with external third parties to provide resolution when necessary Assist in managing onsite systems More ❯

Join a leading telecommunications company as an IT Support Technician ! Perfect for IT students or recent graduates, this entry-level role offers hands-on experience in desktop hardware setup and support across customer sites. Gain valuable exposure to real-world IT environments while building your technical and customer service skills. Job Overview: As an IT Support Technician , where you'll be responsible for setting up desktop hardware and peripherals as part of IT roll-out projects. This role involves on-site work, basic technical tasks, and excellent customer service, making it perfect for someone who enjoys practical, structured work in dynamic environments. Contract Rate: £19,266 per annum (will be revised … and connect desktop hardware and peripherals at user workstations. Perform basic power-on self-tests and initiate automated system builds. Connect network cables from desktop clients to network points. Support on-site desktop moves and peripheral maintenance tasks. Log technical calls and update records using ServiceNow. Follow scripts and procedures to ensure consistent service delivery. Provide excellent customer service More ❯

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯