IT Support Contract Job Trends in England

IT Support
UK > England

The median IT Support daily rate in England is £200, according to job vacancies posted in the 6 months leading up to 13 August 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
13 Aug 2026
Same period 2025 Same period 2024
Rank 191 186 265
Rank change year-on-year -5 +79 -27
Contract jobs requiring an IT Support 660 420 298
As % of all contract jobs in England 1.45% 1.52% 0.89%
As % of the Job Titles category 1.57% 1.66% 0.96%
Number of daily rates quoted 328 213 181
10th Percentile £156 £138 £123
25th Percentile £166 £153 £155
Median daily rate (50th Percentile) £200 £200 £193
Median % change year-on-year - +3.90% -3.75%
75th Percentile £250 £275 £244
90th Percentile £341 £413 £338
UK median daily rate £200 £200 £188
% change year-on-year - +6.67% -6.25%
Number of hourly rates quoted 155 97 47
10th Percentile £13.12 £13.00 £10.95
25th Percentile £15.24 £13.75 £13.73
Median hourly rate £17.73 £18.26 £18.46
Median % change year-on-year -2.90% -1.11% -5.33%
75th Percentile £20.69 £23.00 £23.80
90th Percentile £26.60 £27.85 £25.12
UK median hourly rate £18.25 £18.26 £18.38
% change year-on-year -0.03% -0.65% -4.20%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 42,146 25,333 30,967
% of contract IT jobs with a recognized job title 92.50% 91.63% 92.87%
Number of daily rates quoted 25,503 16,397 20,301
10th Percentile £325 £283 £300
25th Percentile £425 £402 £413
Median daily rate (50th Percentile) £525 £512 £525
Median % change year-on-year +2.54% -2.48% -4.55%
75th Percentile £627 £625 £638
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -1.87%
Number of hourly rates quoted 3,173 1,332 1,801
10th Percentile £15.25 £13.51 £14.16
25th Percentile £21.25 £17.48 £21.25
Median hourly rate £43.56 £25.15 £45.00
Median % change year-on-year +73.20% -44.11% +7.66%
75th Percentile £68.00 £55.00 £66.00
90th Percentile £80.00 £74.88 £75.00
UK median hourly rate £42.31 £25.15 £43.00
% change year-on-year +68.21% -41.51% +2.38%

IT Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised in England.

IT Support job vacancy trend in England

IT Support
Daily Rate Trend in England

Contractor daily rate distribution trend for IT Support job vacancies in England.

Contractor daily rate distribution trend for IT Support job vacancies in England

IT Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing IT Support in England over the 6 months to 13 August 2026.

Daily rate histogram for IT Support in England

IT Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for IT Support job vacancies in England.

Contractor hourly rate distribution trend for IT Support job vacancies in England

IT Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing IT Support in England over the 6 months to 13 August 2026.

Hourly rate histogram for IT Support in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the England region over the 6 months to 13 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -38 163 £223 -0.89% 60
South East -11 152 £210 +5.00% 86
North of England -27 126 £190 +18.75% 68
East of England +14 96 £175 +2.34% 46
North West +1 82 £190 -9.52% 29
Midlands -35 64 £185 - 58
South West -29 56 £225 +7.14% 31
Yorkshire -40 42 £145 -3.33% 34
West Midlands -33 34 £183 -1.35% 34
East Midlands -9 29 £200 +17.65% 24
North East -45 2 £188 - 5
IT Support
UK

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 13 August 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring IT Support in the job title.

1 370 (56.06%) Windows
2 359 (54.39%) Microsoft
3 343 (51.97%) Microsoft 365
4 254 (38.48%) Active Directory
5 253 (38.33%) Customer Service
6 191 (28.94%) Problem-Solving
7 152 (23.03%) ITIL
8 143 (21.67%) Windows 10
9 96 (14.55%) ServiceNow
10 94 (14.24%) Microsoft Intune
11 91 (13.79%) Azure
12 88 (13.33%) ITSM
13 85 (12.88%) SharePoint
14 70 (10.61%) Entra ID
15 59 (8.94%) Degree
16 56 (8.48%) VPN
17 51 (7.73%) Wi-Fi
18 49 (7.42%) User Experience
19 48 (7.27%) DNS
19 48 (7.27%) Security Cleared
20 47 (7.12%) Apple iOS
20 47 (7.12%) JIRA
21 46 (6.97%) Asset Management
22 45 (6.82%) DHCP
23 44 (6.67%) Microsoft Exchange
24 43 (6.52%) SLA
25 40 (6.06%) Mac OS
25 40 (6.06%) OneDrive
25 40 (6.06%) Service Delivery
25 40 (6.06%) Service Management

IT Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 85 (12.88%) SharePoint
2 44 (6.67%) Microsoft Exchange
3 3 (0.45%) Confluence
4 1 (0.15%) CMS
Applications
1 35 (5.30%) Microsoft Office
2 12 (1.82%) Microsoft Excel
3 3 (0.45%) Microsoft PowerPoint
4 1 (0.15%) Acrobat
4 1 (0.15%) Chatbot
Business Applications
1 11 (1.67%) Remedy ITSM
2 3 (0.45%) HFM
Cloud Services
1 343 (51.97%) Microsoft 365
2 91 (13.79%) Azure
3 70 (10.61%) Entra ID
4 40 (6.06%) OneDrive
5 15 (2.27%) AWS
5 15 (2.27%) Azure DevOps
6 8 (1.21%) SaaS
7 7 (1.06%) Google Workspace
8 4 (0.61%) IaaS
9 3 (0.45%) Mimecast
10 2 (0.30%) Azure Sentinel
10 2 (0.30%) Power Platform
10 2 (0.30%) PowerApps
11 1 (0.15%) Amazon EC2
11 1 (0.15%) Amazon S3
11 1 (0.15%) AWS CloudFormation
11 1 (0.15%) Nutanix
11 1 (0.15%) Power Automate
11 1 (0.15%) Slack
11 1 (0.15%) Virtual Private Cloud
Communications & Networking
1 56 (8.48%) VPN
2 51 (7.73%) Wi-Fi
3 48 (7.27%) DNS
4 45 (6.82%) DHCP
5 34 (5.15%) LAN
6 32 (4.85%) TCP/IP
7 27 (4.09%) WAN
8 22 (3.33%) Firewall
9 14 (2.12%) SAN
10 12 (1.82%) VLAN
11 9 (1.36%) Internet
12 8 (1.21%) Network Security
13 5 (0.76%) WLAN
14 4 (0.61%) NGFW
14 4 (0.61%) VoIP
14 4 (0.61%) Wireless
15 3 (0.45%) Remote Desktop
15 3 (0.45%) Skype
16 2 (0.30%) PABX
16 2 (0.30%) PSTN
Database & Business Intelligence
1 3 (0.45%) SQL Server
2 1 (0.15%) Oracle Database
2 1 (0.15%) Power BI
Development Applications
1 47 (7.12%) JIRA
2 6 (0.91%) Git
3 2 (0.30%) SQL Server Management Studio (SSMS)
General
1 327 (49.55%) Social Skills
2 62 (9.39%) Analytical Skills
3 50 (7.58%) Finance
4 36 (5.45%) Manufacturing
5 26 (3.94%) Organisational Skills
6 16 (2.42%) Inclusion and Diversity
7 15 (2.27%) Public Sector
8 14 (2.12%) Retail
9 11 (1.67%) Banking
9 11 (1.67%) Legal
9 11 (1.67%) Telecoms
10 9 (1.36%) Law
11 8 (1.21%) Marketing
12 4 (0.61%) Local Government
13 3 (0.45%) Billing
13 3 (0.45%) Documentation Skills
13 3 (0.45%) Front Office
14 1 (0.15%) Back Office
14 1 (0.15%) Investment Banking
14 1 (0.15%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 6 (0.91%) CSS
2 3 (0.45%) Oracle Fusion
3 2 (0.30%) ODBC
4 1 (0.15%) .NET
4 1 (0.15%) .NET Core
4 1 (0.15%) .NET Framework
4 1 (0.15%) HTML
4 1 (0.15%) React
Miscellaneous
1 85 (12.88%) Onboarding
2 25 (3.79%) Data Centre
3 23 (3.48%) Driving Licence
4 22 (3.33%) Video Conferencing
5 17 (2.58%) Analytical Mindset
6 14 (2.12%) Self-Motivation
7 9 (1.36%) iPad
7 9 (1.36%) Operational Technology
8 8 (1.21%) iPhone
9 5 (0.76%) Enterprise Software
10 4 (0.61%) CCTV
10 4 (0.61%) CMDB
10 4 (0.61%) EPoS
10 4 (0.61%) Mobile App
10 4 (0.61%) Virtual Team
11 3 (0.45%) Housing Association
11 3 (0.45%) Smartphone
12 2 (0.30%) BYOD
12 2 (0.30%) Legacy Systems
12 2 (0.30%) Team-Oriented Environment
Operating Systems
1 370 (56.06%) Windows
2 143 (21.67%) Windows 10
3 47 (7.12%) Apple iOS
4 40 (6.06%) Mac OS
5 30 (4.55%) Windows Server
6 22 (3.33%) Android
7 6 (0.91%) Linux
8 4 (0.61%) Windows 7
9 3 (0.45%) Windows Server 2008
10 1 (0.15%) Windows Server 2012
10 1 (0.15%) Windows Server 2016
10 1 (0.15%) Windows Server 2019
Processes & Methodologies
1 253 (38.33%) Customer Service
2 191 (28.94%) Problem-Solving
3 152 (23.03%) ITIL
4 88 (13.33%) ITSM
5 49 (7.42%) User Experience
6 46 (6.97%) Asset Management
7 40 (6.06%) Service Delivery
7 40 (6.06%) Service Management
8 39 (5.91%) Continuous Improvement
9 36 (5.45%) Migration
10 25 (3.79%) Computer Science
11 24 (3.64%) Data Protection
12 23 (3.48%) Inventory Management
13 22 (3.33%) Problem Management
14 20 (3.03%) Change Management
14 20 (3.03%) Incident Management
14 20 (3.03%) Root Cause Analysis
14 20 (3.03%) Time Management
15 19 (2.88%) Break/Fix
16 17 (2.58%) DevOps
Programming Languages
1 28 (4.24%) PowerShell
2 18 (2.73%) SQL
3 15 (2.27%) C#
4 3 (0.45%) Python
5 2 (0.30%) Java
5 2 (0.30%) JavaScript
5 2 (0.30%) T-SQL
6 1 (0.15%) TypeScript
Qualifications
1 59 (8.94%) Degree
2 48 (7.27%) Security Cleared
3 38 (5.76%) SC Cleared
4 36 (5.45%) Microsoft Certification
5 31 (4.70%) A+ Certification
6 26 (3.94%) Network+ Certification
7 24 (3.64%) Computer Science Degree
8 13 (1.97%) CCNA
8 13 (1.97%) Cisco Certification
8 13 (1.97%) MCSE
9 10 (1.52%) BPSS Clearance
10 7 (1.06%) DV Cleared
11 5 (0.76%) ITIL Certification
11 5 (0.76%) Microsoft Certified Professional
12 4 (0.61%) DBS Check
12 4 (0.61%) ITIL Foundation Certificate
13 1 (0.15%) Azure Certification
13 1 (0.15%) MCSA
Quality Assurance & Compliance
1 43 (6.52%) SLA
2 6 (0.91%) ISO/IEC 27001
3 5 (0.76%) COBIT
4 3 (0.45%) GDPR
4 3 (0.45%) PMO
4 3 (0.45%) Sarbanes-Oxley
5 1 (0.15%) Cyber Essentials
5 1 (0.15%) GxP
5 1 (0.15%) ITGC
5 1 (0.15%) NCSC
5 1 (0.15%) PCI DSS
System Software
1 254 (38.48%) Active Directory
2 15 (2.27%) VMware Infrastructure
3 11 (1.67%) Hyper-V
4 2 (0.30%) Virtual Machines
5 1 (0.15%) Docker
5 1 (0.15%) Virtual Desktop
5 1 (0.15%) vSphere
Systems Management
1 94 (14.24%) Microsoft Intune
2 22 (3.33%) SCCM
3 19 (2.88%) Jamf Pro
4 4 (0.61%) Clonezilla
5 3 (0.45%) Single Sign-On
6 2 (0.30%) WSUS
7 1 (0.15%) AirWatch
7 1 (0.15%) Dell DRAC
7 1 (0.15%) Failover Clustering
7 1 (0.15%) Kubernetes
7 1 (0.15%) Microsoft Clustering
7 1 (0.15%) ServiceCenter
7 1 (0.15%) Terraform
7 1 (0.15%) vCenter Server
Vendors
1 359 (54.39%) Microsoft
2 96 (14.55%) ServiceNow
3 30 (4.55%) Apple
4 19 (2.88%) VMware
5 18 (2.73%) Dell
6 13 (1.97%) Remedy
7 12 (1.82%) Meraki
8 11 (1.67%) Avaya
8 11 (1.67%) Mitel
9 8 (1.21%) Palo Alto
10 7 (1.06%) Cisco
10 7 (1.06%) Google
10 7 (1.06%) Samsung
11 6 (0.91%) Citrix
11 6 (0.91%) HP
11 6 (0.91%) Siemens
12 5 (0.76%) Bomgar
12 5 (0.76%) iManage
13 4 (0.61%) Oracle
14 3 (0.45%) SAP