The median contractor rate for an IT Support was £163 per day in advertised job vacancies in England during the 3 months to 28 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
UK / England
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 362 342 317
Rank change year-on-year -20 -25  
Contract jobs requiring an IT Support 229 301 340
As % of all contract IT jobs advertised in England 0.53% 0.61% 0.68%
As % of the Job Titles category 0.56% 0.64% 0.71%
Number of daily rates quoted 122 143 139
Median daily rate £163 £170 £170
Median daily rate % change year-on-year -4.41% -  
90% offered a daily rate of more than £109 £104 £102
10% offered a daily rate of more than £338 £383 £325
UK excluding London median daily rate £141 £153 £158
% change year-on-year -7.37% -3.17%  
Number of hourly rates quoted 51 76 100
Median hourly rate £15.50 £14.00 £13.87
Median hourly rate % change year-on-year +10.71% +0.93%  
90% offered a hourly rate of more than £10.50 £9.63 £9.50
10% offered a hourly rate of more than £23.00 £23.75 £23.30
UK excluding London median hourly rate £13.50 £14.00 £13.79
% change year-on-year -3.57% +1.55%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
England
Contract job vacancies with a job title containing a recognized job role 40967 46994 47631
As % of all contract IT job vacancies advertised in England 94.77% 95.03% 94.86%
Number of daily rates quoted 91549 110551 112831
Median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25%  
90% offered a daily rate of more than £263 £256 £230
10% offered a daily rate of more than £625 £613 £588
UK excluding London median daily rate £400 £399 £365
% change year-on-year +0.25% +9.31%  
Number of hourly rates quoted 4078 4763 6999
Median hourly rate £18.18 £17.50 £16.50
Median hourly rate % change year-on-year +3.88% +6.06%  
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £48.75 £44.50 £41.00
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year - +9.37%  

IT Support
Job Vacancy Trend in England

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for IT Support in England

IT Support
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support in England.

Contractor daily rate trend for IT Support in England

IT Support
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing IT Support in England over the 3 months to 28 June 2017.

Contractor daily rate histogram for IT Support in England

IT Support
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support in England.

Contractor hourly rate trend for IT Support in England

IT Support
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing IT Support in England over the 3 months to 28 June 2017.

Contractor hourly rate histogram for IT Support in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the England region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -13 90 £200 +14.28% 55
South East +11 47 £148 -24.35% 62
Midlands +19 27 £125 -1.96% 22
North of England +33 24 £185 +8.82% 47
East of England -11 22 £143 +1.78% 23
South West -1 18 £225 +66.66% 19
North West +14 15 £185 -11.90% 27
West Midlands +25 14 £115 +1.09% 17
East Midlands -8 13 £150 -34.78% 5
Yorkshire +9 6 £156 +73.61% 18
North East +66 3 - - 2
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 28 June 2017, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring IT Support in the job title.

1 326 (66.40%) Windows
2 231 (47.05%) Active Directory
3 186 (37.88%) Microsoft
4 173 (35.23%) Windows 7
5 155 (31.57%) Microsoft Office
6 97 (19.76%) ITIL
7 79 (16.09%) Windows Server
8 74 (15.07%) Windows 10
8 74 (15.07%) Finance
9 67 (13.65%) Office 365
10 55 (11.20%) MS Exchange
10 55 (11.20%) VPN
11 48 (9.78%) Cisco
12 47 (9.57%) VMware
13 46 (9.37%) LAN
14 45 (9.16%) Apple
14 45 (9.16%) Windows Server 2008
15 43 (8.76%) Windows 8
16 42 (8.55%) Android
17 41 (8.35%) WAN
18 40 (8.15%) SharePoint
19 39 (7.94%) SCCM
19 39 (7.94%) Windows Server 2012
20 38 (7.74%) DNS
20 38 (7.74%) Citrix
21 37 (7.54%) Incident Management
22 36 (7.33%) SLA
22 36 (7.33%) HP
23 34 (6.92%) TCP/IP
23 34 (6.92%) DHCP

IT Support Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (11.20%) MS Exchange
2 40 (8.15%) SharePoint
3 24 (4.89%) Exchange Server 2010
4 19 (3.87%) Skype for Business
5 16 (3.26%) IIS
6 9 (1.83%) Exchange Server 2007
7 8 (1.63%) Blackberry Enterprise Server
8 7 (1.43%) IBM Notes
9 6 (1.22%) Exchange Server 2003
9 6 (1.22%) Exchange Server 2013
10 5 (1.02%) SharePoint 2013
11 4 (0.81%) Apache
12 3 (0.61%) SharePoint 2010
13 2 (0.41%) CMS
13 2 (0.41%) Moodle
13 2 (0.41%) WebSphere
14 1 (0.20%) Apache Solr
14 1 (0.20%) Oracle Workflow
14 1 (0.20%) SAS
14 1 (0.20%) Umbraco
Applications
1 155 (31.57%) Microsoft Office
2 26 (5.30%) Microsoft Excel
3 17 (3.46%) Microsoft PowerPoint
4 9 (1.83%) Spreadsheet
5 4 (0.81%) InfoPath
6 3 (0.61%) MS Visio
7 2 (0.41%) Photoshop
8 1 (0.20%) Acrobat
8 1 (0.20%) Adobe Creative Suite
8 1 (0.20%) CINEMA 4D
Business Applications
1 5 (1.02%) Dynamics NAV
2 4 (0.81%) Pegasus Opera
3 3 (0.61%) Dynamics CRM
3 3 (0.61%) Teamcenter
3 3 (0.61%) thinkFolio
4 2 (0.41%) Dynamics GP
5 1 (0.20%) Eikon
5 1 (0.20%) Northgate Housing
5 1 (0.20%) Remedy ITSM
5 1 (0.20%) Sage 1000
5 1 (0.20%) SAP Business One
5 1 (0.20%) SAP Oil and Gas
Cloud Services
1 67 (13.65%) Office 365
2 6 (1.22%) G Suite
3 3 (0.61%) Microsoft Azure
3 3 (0.61%) OneDrive
4 2 (0.41%) Amazon AWS
4 2 (0.41%) Google Drive
5 1 (0.20%) Adobe Creative Cloud
5 1 (0.20%) Akamai
5 1 (0.20%) Yammer
Communications & Networking
1 55 (11.20%) VPN
2 46 (9.37%) LAN
3 41 (8.35%) WAN
4 38 (7.74%) DNS
5 34 (6.92%) DHCP
5 34 (6.92%) TCP/IP
6 33 (6.72%) Firewall
7 28 (5.70%) VoIP
8 23 (4.68%) Wireless
9 20 (4.07%) Internet
9 20 (4.07%) Wi-Fi
10 17 (3.46%) SAN
11 14 (2.85%) Skype
12 9 (1.83%) Network Security
13 7 (1.43%) iSCSI
14 6 (1.22%) BGP
14 6 (1.22%) OSPF
14 6 (1.22%) PBX
14 6 (1.22%) Structured Cabling
14 6 (1.22%) VXLAN
Database & Business Intelligence
1 24 (4.89%) SQL Server
2 6 (1.22%) Relational Database
2 6 (1.22%) SQL Server 2012
3 5 (1.02%) Crystal Reports
3 5 (1.02%) Oracle Reports
3 5 (1.02%) SQL Server 2008
4 4 (0.81%) SQL Server 2005
5 3 (0.61%) MS Access
5 3 (0.61%) MySQL
6 1 (0.20%) Data Warehouse
6 1 (0.20%) Electronic Patient Records
6 1 (0.20%) Essbase
6 1 (0.20%) FileMaker
6 1 (0.20%) PostgreSQL
6 1 (0.20%) SQL Server Reporting Services
Development Applications
1 10 (2.04%) JIRA
2 4 (0.81%) Team Foundation Server
3 3 (0.61%) Jenkins
3 3 (0.61%) Visual Studio
4 2 (0.41%) Eclipse
General
1 74 (15.07%) Finance
2 13 (2.65%) Retail
3 11 (2.24%) Banking
4 10 (2.04%) Telecoms
5 8 (1.63%) Advertising
5 8 (1.63%) Front Office
6 7 (1.43%) Law
6 7 (1.43%) Legal
7 5 (1.02%) Manufacturing
8 4 (0.81%) Electronics
8 4 (0.81%) Pharmaceutical
9 3 (0.61%) Marketing
10 2 (0.41%) Automotive
10 2 (0.41%) Games
11 1 (0.20%) French Language
11 1 (0.20%) German Language
11 1 (0.20%) Italian Language
11 1 (0.20%) Portuguese Language
11 1 (0.20%) Publishing
11 1 (0.20%) Spanish Language
Libraries, Frameworks & Software Standards
1 4 (0.81%) .NET
1 4 (0.81%) Web Services
2 2 (0.41%) WAP
3 1 (0.20%) ASP.NET
3 1 (0.20%) ASP.NET MVC
3 1 (0.20%) ASP.NET MVC 4
3 1 (0.20%) COM
3 1 (0.20%) HTML
3 1 (0.20%) IBM Integration Bus
3 1 (0.20%) J2EE
3 1 (0.20%) Software Packaging
3 1 (0.20%) WebSphere MQ
3 1 (0.20%) XML
Miscellaneous
1 29 (5.91%) Smartphone
2 27 (5.50%) Analytical Skills
3 21 (4.28%) Blackberry
3 21 (4.28%) Video Conferencing
4 17 (3.46%) Data Centre
4 17 (3.46%) Driving Licence
5 15 (3.05%) iPhone
6 12 (2.44%) iPad
6 12 (2.44%) RSA SecurID
7 7 (1.43%) Management Information System
8 6 (1.22%) Equities
8 6 (1.22%) Linux Command Line
8 6 (1.22%) NHS
9 5 (1.02%) Client/Server
9 5 (1.02%) HTC Vive
10 4 (0.81%) CMDB
10 4 (0.81%) Replication
11 3 (0.61%) CCTV
11 3 (0.61%) Clustering
11 3 (0.61%) Mainframe
Operating Systems
1 326 (66.40%) Windows
2 173 (35.23%) Windows 7
3 79 (16.09%) Windows Server
4 74 (15.07%) Windows 10
5 45 (9.16%) Windows Server 2008
6 43 (8.76%) Windows 8
7 42 (8.55%) Android
8 39 (7.94%) Windows Server 2012
9 27 (5.50%) Linux
9 27 (5.50%) Windows XP
10 25 (5.09%) Apple iOS
11 24 (4.89%) Windows Server 2003
12 14 (2.85%) Mac OS X
13 13 (2.65%) Mac OS
14 12 (2.44%) Unix
15 5 (1.02%) Windows 2000
16 4 (0.81%) SUSE
16 4 (0.81%) Ubuntu
17 3 (0.61%) CentOS
18 1 (0.20%) Red Hat Enterprise Linux
Processes & Methodologies
1 97 (19.76%) ITIL
2 37 (7.54%) Incident Management
3 27 (5.50%) Service Management
4 25 (5.09%) ITSM
4 25 (5.09%) Migration
5 24 (4.89%) Change Management
6 16 (3.26%) Break/Fix
7 14 (2.85%) Service Delivery
7 14 (2.85%) Time Management
8 11 (2.24%) Problem Management
9 10 (2.04%) Asset Management
10 9 (1.83%) Coaching
10 9 (1.83%) Investment Management
10 9 (1.83%) Project Management
10 9 (1.83%) Stakeholder Management
11 8 (1.63%) Business Continuity
11 8 (1.63%) Disaster Recovery
11 8 (1.63%) ERP
11 8 (1.63%) ITIL V3
11 8 (1.63%) Network Management
Programming Languages
1 32 (6.52%) SQL
2 9 (1.83%) C#
3 8 (1.63%) Perl
3 8 (1.63%) PowerShell
3 8 (1.63%) VB
4 7 (1.43%) C
4 7 (1.43%) Java
4 7 (1.43%) PHP
4 7 (1.43%) Shell Script
5 6 (1.22%) VBScript
6 3 (0.61%) Python
7 2 (0.41%) JavaScript
8 1 (0.20%) C++
8 1 (0.20%) COBOL
8 1 (0.20%) PL/SQL
8 1 (0.20%) VBA
Qualifications
1 28 (5.70%) Security Cleared
2 25 (5.09%) Microsoft Certification
3 20 (4.07%) SC Cleared
4 11 (2.24%) Degree
5 10 (2.04%) CCNA
5 10 (2.04%) Cisco Certification
5 10 (2.04%) ITIL Certification
6 9 (1.83%) DBS Check
6 9 (1.83%) MCSE
7 8 (1.63%) MCP
8 7 (1.43%) CCNP
9 5 (1.02%) A+ Certification
9 5 (1.02%) MCTS
10 4 (0.81%) CTC Cleared
10 4 (0.81%) ITIL Foundation Certificate
10 4 (0.81%) MCITP
11 3 (0.61%) DV Cleared
11 3 (0.61%) ECDL
11 3 (0.61%) MCSA
12 2 (0.41%) CCA
Quality Assurance & Compliance
1 36 (7.33%) SLA
2 7 (1.43%) PMO
3 6 (1.22%) Sarbanes-Oxley
4 3 (0.61%) Dodd-Frank
5 2 (0.41%) Disclosure Scotland
5 2 (0.41%) QA
6 1 (0.20%) ISO/IEC 27001
6 1 (0.20%) PCI DSS
System Software
1 231 (47.05%) Active Directory
2 21 (4.28%) VMware Infrastructure
3 17 (3.46%) Hyper-V
4 8 (1.63%) VMware ESXi
5 7 (1.43%) vSphere
6 6 (1.22%) XenApp
7 5 (1.02%) XenDesktop
8 4 (0.81%) Virtual Desktop
8 4 (0.81%) Virtual Machines
9 3 (0.61%) Terminal Services
10 2 (0.41%) VMware Server
11 1 (0.20%) BitLocker
11 1 (0.20%) ISA Server
11 1 (0.20%) VMware Workstation
Systems Management
1 39 (7.94%) SCCM
2 5 (1.02%) WSUS
3 4 (0.81%) Jamf Pro
3 4 (0.81%) Tivoli
3 4 (0.81%) Tivoli Storage Manager
4 3 (0.61%) AirWatch
4 3 (0.61%) Dollar Universe
4 3 (0.61%) McAfee ePO
4 3 (0.61%) NetBackup
4 3 (0.61%) SCOM
4 3 (0.61%) Systems Management Server (SMS)
4 3 (0.61%) Unicenter
5 2 (0.41%) Backup Exec
5 2 (0.41%) Host Intrusion Detection System
6 1 (0.20%) Cisco CME
6 1 (0.20%) Microsoft Clustering
6 1 (0.20%) SCOrch
6 1 (0.20%) SolarWinds Orion
6 1 (0.20%) Symantec Endpoint Protection
6 1 (0.20%) vCenter Server
Vendors
1 186 (37.88%) Microsoft
2 48 (9.78%) Cisco
3 47 (9.57%) VMware
4 45 (9.16%) Apple
5 38 (7.74%) Citrix
6 36 (7.33%) HP
7 19 (3.87%) Google
8 17 (3.46%) Dell
9 12 (2.44%) ServiceNow
10 11 (2.24%) Oracle
10 11 (2.24%) SAP
11 10 (2.04%) Toshiba
12 9 (1.83%) McAfee
12 9 (1.83%) Sophos
13 7 (1.43%) Fortinet
13 7 (1.43%) IBM
13 7 (1.43%) Lotus
13 7 (1.43%) Remedy
13 7 (1.43%) SolarWinds
14 6 (1.22%) Adobe
Guildford, Surrey
Ashdown IT
Rate: £175 - £200 per day
Posted: Yesterday
Central London / West End
Eligo Recruitment Ltd
Rate: £28000 - £30000 per annum + great benefits
Posted: Yesterday
City, London
Comtecs
Rate: £180 - £200 Per Day to £200 p/day
Posted: 5 days ago
London
Square One Resources
Rate: £130 per day
Posted: 5 days ago
Doncaster, South Yorkshire
Premier IT
Posted: 6 days ago
Leeds
Hays Specialist Recruitment
Rate: £10.00 - £12.00 per hour
Posted: 7 days ago
Wimborne, Dorset
AMS contingency
Rate: Negotiable
Posted: 21 days ago
London
St Francis Xavier Sixth Form College
Posted: 2 days ago