The median contractor rate for a IT Support was £165 per day in advertised job vacancies in England during the 3 months to 25 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
IT Support
UK / England
Rank 327 338 285
Rank change year-on-year +11 -53  
Contract jobs requiring an IT Support 271 302 354
As % of all contract IT jobs advertised in England 0.65% 0.62% 0.74%
As % of the Job Titles category 0.68% 0.65% 0.78%
Number of daily rates quoted 126 134 137
Median daily rate £165 £180 £160
Median daily rate % change year-on-year -8.33% +12.50%  
90% offered a daily rate of more than £100 £110 £100
10% offered a daily rate of more than £325 £350 £300
UK excluding London median daily rate £150 £160 £150
% change year-on-year -6.25% +6.66%  
Number of hourly rates quoted 59 87 111
Median hourly rate £14.50 £14.50 £14.00
Median hourly rate % change year-on-year - +3.57%  
90% offered a hourly rate of more than £10.46 £9.00 £10.30
10% offered a hourly rate of more than £21.60 £19.00 £22.50
UK excluding London median hourly rate £13.50 £15.00 £13.87
% change year-on-year -10.00% +8.14%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
England
Contract job vacancies with a job title containing a recognized job role 39636 46701 45542
As % of all contract IT job vacancies advertised in England 94.83% 95.21% 94.82%
Number of daily rates quoted 25783 30610 27944
Median daily rate £433 £425 £400
Median daily rate % change year-on-year +1.76% +6.25%  
90% offered a daily rate of more than £265 £263 £245
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1372 1458 1840
Median hourly rate £18.50 £18.75 £17.87
Median hourly rate % change year-on-year -1.33% +4.95%  
90% offered a hourly rate of more than £11.33 £11.30 £11.00
10% offered a hourly rate of more than £47.00 £47.50 £42.50
UK excluding London median hourly rate £17.50 £20.00 £17.22
% change year-on-year -12.50% +16.14%  

IT Support
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured IT Support in the job title.

Job vacancy trend for IT Support in England

IT Support
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support in England.

Contractor daily rate trend for IT Support in England

IT Support
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing IT Support in England over the 3 months to 25 March 2017.

Contractor daily rate histogram for IT Support in England

IT Support
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support in England.

Contractor hourly rate trend for IT Support in England

IT Support
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing IT Support in England over the 3 months to 25 March 2017.

Contractor hourly rate histogram for IT Support in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the England region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +9 89 £185 -15.42% 40
South East -15 70 £150 -14.28% 55
South West +17 28 £208 +80.43% 13
East of England +2 27 £175 +2.94% 24
North West +32 17 £100 -9.09% 26
West Midlands +12 13 £120 -40.29% 17
Yorkshire +17 11 £164 +5.64% 22
East Midlands -6 11 £125 +13.63% 7
North East -9 5 - - 4
IT Support
UK

IT Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 March 2017, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring IT Support in the job title.

1 359 (62.87%) Windows
2 269 (47.11%) Active Directory
3 228 (39.93%) Microsoft
4 191 (33.45%) Windows 7
5 173 (30.30%) MS Office
6 128 (22.42%) MS Excel
7 103 (18.04%) ITIL
8 88 (15.41%) Windows 10
9 76 (13.31%) Windows Server
9 76 (13.31%) MS Exchange
10 71 (12.43%) Finance
11 67 (11.73%) Office 365
12 60 (10.51%) Windows Server 2008
13 58 (10.16%) VMware
14 56 (9.81%) Apple
15 55 (9.63%) Windows 8
16 50 (8.76%) Citrix
17 46 (8.06%) Windows Server 2012
18 43 (7.53%) VPN
19 42 (7.36%) SharePoint
20 41 (7.18%) SCCM
21 40 (7.01%) Windows XP
21 40 (7.01%) WAN
21 40 (7.01%) SLA
22 39 (6.83%) Cisco
23 38 (6.65%) Incident Management
23 38 (6.65%) Android
24 37 (6.48%) Smartphone
25 36 (6.30%) LAN
26 35 (6.13%) Firewall

IT Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 76 (13.31%) MS Exchange
2 42 (7.36%) SharePoint
3 30 (5.25%) Exchange Server 2010
4 19 (3.33%) Skype for Business
5 12 (2.10%) Exchange Server 2007
5 12 (2.10%) IIS
6 11 (1.93%) Exchange Server 2013
7 10 (1.75%) IBM Notes
8 9 (1.58%) Blackberry Enterprise Server
9 6 (1.05%) Exchange Server 2003
10 4 (0.70%) SharePoint 2013
11 2 (0.35%) Apache
11 2 (0.35%) SharePoint 2010
12 1 (0.18%) IBM Domino
12 1 (0.18%) Moodle
12 1 (0.18%) Oracle SOA Suite
12 1 (0.18%) WebSphere
Applications
1 173 (30.30%) MS Office
2 128 (22.42%) MS Excel
3 25 (4.38%) MS PowerPoint
4 9 (1.58%) Spreadsheet
5 5 (0.88%) MS Visio
6 4 (0.70%) InfoPath
7 3 (0.53%) Adobe Creative Suite
8 2 (0.35%) Adobe Illustrator
8 2 (0.35%) InDesign
8 2 (0.35%) Photoshop
8 2 (0.35%) SOLIDWORKS
9 1 (0.18%) CINEMA 4D
Business Applications
1 4 (0.70%) Dynamics NAV
1 4 (0.70%) Pegasus Opera
2 3 (0.53%) Dynamics CRM
2 3 (0.53%) Remedy ITSM
3 2 (0.35%) Dynamics GP
3 2 (0.35%) SAP Oil and Gas
3 2 (0.35%) Teamcenter
4 1 (0.18%) Eikon
4 1 (0.18%) Global One
4 1 (0.18%) Minerva
4 1 (0.18%) SAP Business One
4 1 (0.18%) Sentinel
4 1 (0.18%) Summit
4 1 (0.18%) Tesseract
4 1 (0.18%) Unit4 Business World
Cloud Services
1 67 (11.73%) Office 365
2 10 (1.75%) Microsoft Azure
3 7 (1.23%) OneDrive
4 5 (0.88%) G Suite
5 4 (0.70%) Google Drive
6 3 (0.53%) Adobe Creative Cloud
6 3 (0.53%) Azure Active Directory
7 2 (0.35%) SaaS
8 1 (0.18%) Cloud Computing
Communications & Networking
1 43 (7.53%) VPN
2 40 (7.01%) WAN
3 36 (6.30%) LAN
4 35 (6.13%) Firewall
5 27 (4.73%) DNS
6 25 (4.38%) DHCP
7 21 (3.68%) Wi-Fi
8 20 (3.50%) Internet
9 19 (3.33%) Wireless
10 17 (2.98%) TCP/IP
11 15 (2.63%) VoIP
12 14 (2.45%) SAN
13 11 (1.93%) Remote Desktop
13 11 (1.93%) Skype
14 7 (1.23%) IP Telephony
15 6 (1.05%) PBX
15 6 (1.05%) SNMP
16 5 (0.88%) ADSL
16 5 (0.88%) Network Security
16 5 (0.88%) WebEx
Database & Business Intelligence
1 28 (4.90%) SQL Server
2 9 (1.58%) SQL Server 2012
3 8 (1.40%) SQL Server 2008
4 6 (1.05%) Relational Database
5 5 (0.88%) Oracle Reports
6 4 (0.70%) Crystal Reports
7 3 (0.53%) MS Access
8 2 (0.35%) FileMaker
8 2 (0.35%) MySQL
8 2 (0.35%) Oracle Database
8 2 (0.35%) SQL Server 2005
9 1 (0.18%) Electronic Patient Records
9 1 (0.18%) Oracle Database 11g
9 1 (0.18%) RDBMS
Development Applications
1 6 (1.05%) JIRA
2 2 (0.35%) Jenkins
2 2 (0.35%) SQL Server Management Studio (SSMS)
2 2 (0.35%) Team Foundation Server
3 1 (0.18%) Oracle Forms
3 1 (0.18%) Visual Studio
General
1 71 (12.43%) Finance
2 16 (2.80%) Banking
2 16 (2.80%) Telecoms
3 14 (2.45%) Retail
4 12 (2.10%) Advertising
5 11 (1.93%) Legal
6 10 (1.75%) Front Office
7 8 (1.40%) Marketing
8 7 (1.23%) Manufacturing
9 5 (0.88%) Law
10 4 (0.70%) Electronics
10 4 (0.70%) Pharmaceutical
11 2 (0.35%) Aerospace
11 2 (0.35%) Automotive
11 2 (0.35%) Back Office
11 2 (0.35%) Financial Institution
11 2 (0.35%) German Language
11 2 (0.35%) Investment Banking
11 2 (0.35%) Military
12 1 (0.18%) Italian Language
Libraries, Frameworks & Software Standards
1 4 (0.70%) .NET
1 4 (0.70%) XML
2 3 (0.53%) HTML
2 3 (0.53%) WAP
2 3 (0.53%) Web Services
3 1 (0.18%) .NET Framework
3 1 (0.18%) FIX Protocol
3 1 (0.18%) IBM Integration Bus
3 1 (0.18%) jQuery
3 1 (0.18%) Software Packaging
3 1 (0.18%) WebSphere MQ
Miscellaneous
1 37 (6.48%) Smartphone
2 33 (5.78%) Analytical Skills
3 21 (3.68%) Blackberry
4 20 (3.50%) Video Conferencing
5 19 (3.33%) Data Centre
6 14 (2.45%) iPad
6 14 (2.45%) iPhone
7 12 (2.10%) NHS
8 11 (1.93%) Driving Licence
9 10 (1.75%) CMDB
9 10 (1.75%) RSA SecurID
10 8 (1.40%) EPoS
10 8 (1.40%) Equities
11 5 (0.88%) Computer Science
11 5 (0.88%) HTC Vive
11 5 (0.88%) Linux Command Line
12 4 (0.70%) Derivative
12 4 (0.70%) Mobile App
13 3 (0.53%) Handset
13 3 (0.53%) Market Risk
Operating Systems
1 359 (62.87%) Windows
2 191 (33.45%) Windows 7
3 88 (15.41%) Windows 10
4 76 (13.31%) Windows Server
5 60 (10.51%) Windows Server 2008
6 55 (9.63%) Windows 8
7 46 (8.06%) Windows Server 2012
8 40 (7.01%) Windows XP
9 38 (6.65%) Android
10 23 (4.03%) Apple iOS
10 23 (4.03%) Linux
11 22 (3.85%) Windows Server 2003
12 21 (3.68%) Mac OS X
13 16 (2.80%) Mac OS
14 13 (2.28%) Unix
15 5 (0.88%) Windows Mobile
16 3 (0.53%) CentOS
16 3 (0.53%) SUSE
16 3 (0.53%) Ubuntu
17 2 (0.35%) Windows Vista
Processes & Methodologies
1 103 (18.04%) ITIL
2 38 (6.65%) Incident Management
3 30 (5.25%) Service Management
4 21 (3.68%) Time Management
5 20 (3.50%) Change Management
6 19 (3.33%) Asset Management
7 18 (3.15%) Migration
7 18 (3.15%) Service Delivery
8 12 (2.10%) ITSM
9 10 (1.75%) Configuration Management
9 10 (1.75%) ITIL V3
9 10 (1.75%) Problem Management
10 9 (1.58%) Disaster Recovery
10 9 (1.58%) Network Management
10 9 (1.58%) Project Management
11 8 (1.40%) ERP
11 8 (1.40%) Risk Management
12 7 (1.23%) CRM
12 7 (1.23%) Stakeholder Management
12 7 (1.23%) Workflow
Programming Languages
1 33 (5.78%) SQL
2 12 (2.10%) PowerShell
3 9 (1.58%) C#
4 8 (1.40%) C
5 7 (1.23%) Perl
5 7 (1.23%) VBScript
6 6 (1.05%) Java
6 6 (1.05%) PHP
6 6 (1.05%) Shell Script
7 5 (0.88%) VB
8 4 (0.70%) VBA
9 3 (0.53%) JavaScript
10 2 (0.35%) C++
10 2 (0.35%) PL/SQL
10 2 (0.35%) T-SQL
11 1 (0.18%) Bash Shell
11 1 (0.18%) Delphi
Qualifications
1 30 (5.25%) Microsoft Certification
2 26 (4.55%) DBS Check
3 24 (4.20%) Security Cleared
4 17 (2.98%) MCSE
5 15 (2.63%) Degree
5 15 (2.63%) SC Cleared
6 14 (2.45%) ITIL Certification
7 11 (1.93%) Cisco Certification
8 10 (1.75%) CCNA
8 10 (1.75%) MCP
9 4 (0.70%) CCNP
9 4 (0.70%) ECDL
9 4 (0.70%) MCSA
9 4 (0.70%) MCTS
10 3 (0.53%) DV Cleared
10 3 (0.53%) ITIL Foundation Certificate
11 2 (0.35%) MCITP
12 1 (0.18%) CTC Cleared
12 1 (0.18%) MCPD
12 1 (0.18%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 40 (7.01%) SLA
2 7 (1.23%) PMO
3 4 (0.70%) Sarbanes-Oxley
4 2 (0.35%) Disclosure Scotland
4 2 (0.35%) Dodd-Frank
4 2 (0.35%) QA
5 1 (0.18%) Data Quality
5 1 (0.18%) ISO 9001
System Software
1 269 (47.11%) Active Directory
2 30 (5.25%) VMware Infrastructure
3 22 (3.85%) Hyper-V
4 6 (1.05%) BitLocker
4 6 (1.05%) Virtual Desktop
4 6 (1.05%) vSphere
4 6 (1.05%) XenApp
4 6 (1.05%) XenDesktop
5 5 (0.88%) Terminal Services
6 4 (0.70%) VMware ESX
6 4 (0.70%) VMware ESXi
7 3 (0.53%) Virtual Machines
8 2 (0.35%) Virtual Servers
8 2 (0.35%) VMware Server
9 1 (0.18%) DFS Replication
9 1 (0.18%) Firmware
9 1 (0.18%) Microsoft App-V
9 1 (0.18%) Terminal Server
9 1 (0.18%) VMware Workstation
Systems Management
1 41 (7.18%) SCCM
2 4 (0.70%) AirWatch
2 4 (0.70%) Backup Exec
2 4 (0.70%) WSUS
3 3 (0.53%) McAfee ePO
3 3 (0.53%) Microsoft Intune
3 3 (0.53%) Tivoli
3 3 (0.53%) Tivoli Storage Manager
3 3 (0.53%) Unicenter
4 2 (0.35%) Dollar Universe
4 2 (0.35%) Host Intrusion Detection System
4 2 (0.35%) NetBackup
4 2 (0.35%) SCOM
4 2 (0.35%) Symantec Endpoint Protection
5 1 (0.18%) Forefront Identity Manager
5 1 (0.18%) Microsoft Data Protection Manager
5 1 (0.18%) SCSM
5 1 (0.18%) ServiceCenter
5 1 (0.18%) Sysprep
5 1 (0.18%) ThinApp
Vendors
1 228 (39.93%) Microsoft
2 58 (10.16%) VMware
3 56 (9.81%) Apple
4 50 (8.76%) Citrix
5 39 (6.83%) Cisco
6 32 (5.60%) HP
7 21 (3.68%) Google
8 18 (3.15%) Dell
9 15 (2.63%) Oracle
10 11 (1.93%) Intel Security
10 11 (1.93%) Lotus
11 10 (1.75%) Adobe
11 10 (1.75%) ServiceNow
11 10 (1.75%) Toshiba
12 9 (1.58%) SAP
12 9 (1.58%) Sophos
13 8 (1.40%) Bloomberg
13 8 (1.40%) Remedy
14 7 (1.23%) Reuters
15 6 (1.05%) LANDesk
Southend-On-Sea, Essex
Pure Resourcing Solutions
Rate: £22000 - £24000 per annum
Posted: 23 hours ago
London
HAYS INFORMATION TECHNOLOGY
Rate: £150.00 - £250.00 per day
Posted: 22 hours ago
Cambridgeshire
Pure Resourcing Solutions
Rate: £10 - £15 per hour
Posted: 19 hours ago
Manchester
Computer Futures
Rate: competitive
Posted: 2 days ago
London
Opus Recruitment Solutions Ltd
Rate: £150 - £250 per day
Posted: 21 hours ago
Norwich, Norfolk
Pure Resourcing Solutions
Rate: £15000 - £20000 per annum
Posted: Yesterday
Cheshire
Venturi
Rate: £14 - £17 per hour + likelihood of extension
Posted: Yesterday
Weybridge, Surrey
onezeero.
Rate: £100 - £110 per day
Posted: 3 days ago
Peterborough, Cambridgeshire
Premier IT
Posted: 2 days ago
City, London
Digital Gurus
Rate: £160 - £180 Per Day
Posted: 2 days ago
Chelmsford, Essex
Streamline Connections
Rate: £225 - £250 per day
Posted: 2 days ago
Coventry, West Midlands (County)
Devonshire Hayes Recruitment Specialists Ltd
Rate: From £130 to £140 per day
Posted: 3 days ago
Buckinghamshire
Verticality Ltd
Rate: £20000 - £25250 per annum
Posted: 4 days ago
City, London
Deerfoot IT Resources Ltd
Rate: £300 - £350 per day
Posted: 5 days ago
Leeds, West Yorkshire
People Source Consulting
Rate: £120 - £140 per day
Posted: 3 days ago
Nottingham
Recruitment Genius Ltd
Rate: £18000 - £22000 per annum
Posted: 4 days ago
City, London
Harvey Nash plc
Rate: £450 - £500 per day + None
Posted: 4 days ago
Bristol
Bluetown Online LTD
Posted: 24 days ago
Abingdon, Oxfordshire
Experis Ltd
Rate: £12.00 per hour
Posted: 5 days ago