Period
to

The median contractor rate for an IT Support was £188 per day in advertised job vacancies in England during the 6 months to 17 May 2022.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
UK > England
6 months to
17 May 2022
Same period 2021 Same period 2020
Rank 255 321 193
Rank change year-on-year +66 -128 +151
Contract jobs requiring an IT Support 746 325 630
As % of all contract jobs advertised in England 1.06% 0.72% 1.41%
As % of the Job Titles category 1.14% 0.77% 1.50%
Number of daily rates quoted 452 171 273
10th Percentile £128 £109 £113
25th Percentile £158 £132 £131
Median daily rate (50th Percentile) £188 £165 £168
Median % change year-on-year +13.64% -1.49% +3.08%
75th Percentile £250 £225 £210
90th Percentile £374 £375 £300
UK median daily rate £180 £160 £168
% change year-on-year +12.50% -4.48% +3.08%
Number of hourly rates quoted 125 89 120
10th Percentile £12.48 £10.49 £11.46
25th Percentile £14.00 £11.90 £13.00
Median hourly rate £17.50 £14.00 £15.99
Median % change year-on-year +25.00% -12.45% +6.18%
75th Percentile £20.00 £17.50 £19.06
90th Percentile £24.40 £19.64 £21.58
UK median hourly rate £17.50 £14.00 £16.00
% change year-on-year +25.00% -12.50% +12.93%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
England
Contract vacancies in England with a recognized job title 65,567 42,035 42,006
% of contract IT jobs with a recognized job title 93.27% 92.80% 93.91%
Number of daily rates quoted 46,764 29,053 28,298
10th Percentile £313 £285 £250
25th Percentile £425 £385 £363
Median daily rate (50th Percentile) £525 £488 £475
Median % change year-on-year +7.69% +2.63% -
75th Percentile £638 £588 £575
90th Percentile £738 £675 £656
UK median daily rate £525 £475 £463
% change year-on-year +10.53% +2.70% -2.63%
Number of hourly rates quoted 1,809 1,430 1,502
10th Percentile £12.50 £11.40 £11.63
25th Percentile £15.37 £14.39 £14.00
Median hourly rate £22.50 £21.50 £19.00
Median % change year-on-year +4.65% +13.16% +2.70%
75th Percentile £49.25 £43.75 £37.50
90th Percentile £65.00 £56.50 £51.75
UK median hourly rate £23.91 £22.50 £19.00
% change year-on-year +6.27% +18.42% +5.56%

IT Support
Job Vacancy Trend in England

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support in England

IT Support
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing IT Support in England.

Daily rate trend for IT Support in England

IT Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing IT Support in England over the 6 months to 17 May 2022.

Daily rate histogram for IT Support in England

IT Support
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing IT Support in England.

Hourly rate trend for IT Support in England

IT Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing IT Support in England over the 6 months to 17 May 2022.

Hourly rate histogram for IT Support in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the England region over the 6 months to 17 May 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +49 252 £210 -0.59% 91
South East +54 204 £175 +16.67% 105
North of England -15 99 £190 +40.74% 126
Midlands -14 86 £175 +25.00% 81
South West +10 62 £200 +2.56% 72
West Midlands -26 58 £175 +20.69% 33
Yorkshire -25 42 £190 +52.00% 46
North West -33 41 £200 +37.93% 64
East of England -28 35 £175 +6.06% 54
East Midlands -2 28 £225 +60.71% 48
North East +6 16 £180 +2.86% 16
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 17 May 2022, IT Support contract jobs required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring IT Support in the job title.

1 444 (59.52%) Windows
2 324 (43.43%) Microsoft 365
3 300 (40.21%) Active Directory
4 267 (35.79%) Windows 10
5 236 (31.64%) Microsoft
6 167 (22.39%) Social Skills
7 165 (22.12%) Microsoft Office
8 122 (16.35%) ITIL
9 100 (13.40%) Windows 7
10 96 (12.87%) Finance
11 88 (11.80%) Windows Server
12 81 (10.86%) SCCM
13 75 (10.05%) Azure
14 62 (8.31%) VMware
15 61 (8.18%) SLA
15 61 (8.18%) Problem-Solving
16 60 (8.04%) Public Sector
17 56 (7.51%) Cisco
18 52 (6.97%) NHS
19 47 (6.30%) Manufacturing
20 45 (6.03%) Apple
21 43 (5.76%) Telecoms
21 43 (5.76%) Retail
21 43 (5.76%) Apple iOS
22 42 (5.63%) Business Intelligence
23 41 (5.50%) MS Exchange
23 41 (5.50%) Citrix
23 41 (5.50%) ServiceNow
24 40 (5.36%) Microsoft Intune
24 40 (5.36%) VMware Infrastructure

IT Support Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (5.50%) MS Exchange
2 28 (3.75%) SharePoint
3 10 (1.34%) Skype for Business
4 6 (0.80%) ArcGIS
4 6 (0.80%) Exchange Server 2010
5 4 (0.54%) Confluence
6 3 (0.40%) Exchange Server 2007
7 2 (0.27%) Apache
7 2 (0.27%) CMS
7 2 (0.27%) IBM Notes
7 2 (0.27%) SharePoint Server
7 2 (0.27%) Tomcat
8 1 (0.13%) Blackberry Enterprise Server
8 1 (0.13%) Exchange Server 2003
8 1 (0.13%) IIS
8 1 (0.13%) MTS
8 1 (0.13%) Oracle Workflow
8 1 (0.13%) SharePoint 2013
8 1 (0.13%) Site Server
8 1 (0.13%) WebSphere
Applications
1 165 (22.12%) Microsoft Office
2 9 (1.21%) Microsoft Excel
3 3 (0.40%) Microsoft PowerPoint
3 3 (0.40%) Spreadsheet
4 1 (0.13%) Acrobat
4 1 (0.13%) Adobe Creative Suite
4 1 (0.13%) Microsoft Project
4 1 (0.13%) MS Visio
Business Applications
1 3 (0.40%) Remedy ITSM
1 3 (0.40%) Salesforce.com CRM
2 2 (0.27%) SAP EWM
3 1 (0.13%) Dynamics CRM
3 1 (0.13%) Elite 3E
3 1 (0.13%) NetSuite
3 1 (0.13%) Payment Gateway
3 1 (0.13%) thinkFolio
Cloud Services
1 324 (43.43%) Microsoft 365
2 75 (10.05%) Azure
3 20 (2.68%) Azure Active Directory
4 14 (1.88%) Google Workspace
5 12 (1.61%) Mimecast
6 11 (1.47%) OneDrive
6 11 (1.47%) Power Platform
7 8 (1.07%) AWS
8 7 (0.94%) Slack
9 6 (0.80%) SaaS
10 4 (0.54%) IaaS
11 3 (0.40%) PaaS
11 3 (0.40%) PowerApps
12 2 (0.27%) Dynamics 365
12 2 (0.27%) Nutanix
12 2 (0.27%) Trello
13 1 (0.13%) GCP
13 1 (0.13%) GitHub
13 1 (0.13%) Google Docs
13 1 (0.13%) Veeva
Communications & Networking
1 33 (4.42%) DHCP
2 32 (4.29%) DNS
3 25 (3.35%) TCP/IP
4 23 (3.08%) Firewall
5 22 (2.95%) VPN
6 21 (2.82%) LAN
6 21 (2.82%) VoIP
7 19 (2.55%) Wireless
8 15 (2.01%) Wi-Fi
9 14 (1.88%) WAN
10 12 (1.61%) Skype
11 10 (1.34%) Cisco IOS
11 10 (1.34%) Internet
12 9 (1.21%) Telepresence
13 8 (1.07%) Remote Desktop
14 6 (0.80%) IP Telephony
15 4 (0.54%) HTTP
15 4 (0.54%) VLAN
16 3 (0.40%) ADSL
16 3 (0.40%) WLAN
Database & Business Intelligence
1 9 (1.21%) Power BI
1 9 (1.21%) SQL Server
2 6 (0.80%) GIS
3 3 (0.40%) Qlik Sense
4 2 (0.27%) Data Warehouse
4 2 (0.27%) PostgreSQL
5 1 (0.13%) Cognos Impromptu
5 1 (0.13%) Electronic Patient Records
5 1 (0.13%) QlikView
5 1 (0.13%) Relational Database
5 1 (0.13%) SQL Server Reporting Services
Development Applications
1 10 (1.34%) JIRA
2 1 (0.13%) Git (software)
General
1 167 (22.39%) Social Skills
2 96 (12.87%) Finance
3 60 (8.04%) Public Sector
4 47 (6.30%) Manufacturing
5 43 (5.76%) Retail
5 43 (5.76%) Telecoms
6 38 (5.09%) Marketing
7 34 (4.56%) Electronics
8 28 (3.75%) Analytical Skills
9 26 (3.49%) French Language
10 20 (2.68%) Law
11 12 (1.61%) Financial Institution
11 12 (1.61%) Japanese Language
12 11 (1.47%) Organisational Skills
13 9 (1.21%) Local Government
13 9 (1.21%) Presentation Skills
14 8 (1.07%) German Language
15 7 (0.94%) Banking
16 4 (0.54%) Legal
16 4 (0.54%) Publishing
Libraries, Frameworks & Software Standards
1 5 (0.67%) SOAP
1 5 (0.67%) Web Services
2 2 (0.27%) Software Packaging
3 1 (0.13%) CSS
3 1 (0.13%) HTML
3 1 (0.13%) LDAP
3 1 (0.13%) RESTful
3 1 (0.13%) SAML
3 1 (0.13%) STL
3 1 (0.13%) XML
Miscellaneous
1 52 (6.97%) NHS
2 31 (4.16%) Self-Motivation
3 30 (4.02%) Video Conferencing
4 24 (3.22%) Driving Licence
5 12 (1.61%) Management Information System
6 10 (1.34%) Smartphone
7 7 (0.94%) iPhone
8 6 (0.80%) iPad
9 5 (0.67%) Blackberry
9 5 (0.67%) Data Protection Act
10 4 (0.54%) Analytical Mindset
10 4 (0.54%) Data Centre
10 4 (0.54%) Fat Client
10 4 (0.54%) Life Science
10 4 (0.54%) PKI
10 4 (0.54%) Thin Client
10 4 (0.54%) User Experience
11 3 (0.40%) CCTV
11 3 (0.40%) Renewable Energy
12 2 (0.27%) Digital Signage
Operating Systems
1 444 (59.52%) Windows
2 267 (35.79%) Windows 10
3 100 (13.40%) Windows 7
4 88 (11.80%) Windows Server
5 43 (5.76%) Apple iOS
6 40 (5.36%) Android
7 36 (4.83%) Windows Server 2012
8 31 (4.16%) Mac OS
9 29 (3.89%) Mac OS X
10 27 (3.62%) Windows Server 2008
11 25 (3.35%) Linux
12 23 (3.08%) Windows Server 2016
13 22 (2.95%) Windows 8
14 14 (1.88%) Windows XP
15 8 (1.07%) Unix
16 7 (0.94%) Windows Server 2003
17 5 (0.67%) Windows Vista
18 2 (0.27%) Ubuntu
18 2 (0.27%) Windows Phone
18 2 (0.27%) Windows Server 2019
Processes & Methodologies
1 122 (16.35%) ITIL
2 61 (8.18%) Problem-Solving
3 42 (5.63%) Business Intelligence
4 40 (5.36%) Incident Management
5 38 (5.09%) Change Management
6 36 (4.83%) Digital Marketing
6 36 (4.83%) Programme Management
6 36 (4.83%) Service Delivery
7 23 (3.08%) Migration
8 22 (2.95%) Asset Management
9 19 (2.55%) Mobile Device Management
10 17 (2.28%) Continuous Improvement
11 15 (2.01%) Break/Fix
11 15 (2.01%) Proactive Monitoring
11 15 (2.01%) Service Management
12 14 (1.88%) Infrastructure Engineering
13 13 (1.74%) ITSM
14 12 (1.61%) Information Security
14 12 (1.61%) Process Management
14 12 (1.61%) Stakeholder Management
Programming Languages
1 26 (3.49%) SQL
2 18 (2.41%) PowerShell
3 5 (0.67%) JavaScript
3 5 (0.67%) Python
4 4 (0.54%) Bash
4 4 (0.54%) VBScript
5 2 (0.27%) Perl
6 1 (0.13%) Java
6 1 (0.13%) Shell Script
6 1 (0.13%) VB
6 1 (0.13%) VBA
Qualifications
1 39 (5.23%) Security Cleared
2 34 (4.56%) SC Cleared
3 16 (2.14%) Degree
4 14 (1.88%) Microsoft Certification
5 12 (1.61%) DBS Check
5 12 (1.61%) ITIL Foundation Certificate
6 11 (1.47%) A+ Certification
7 7 (0.94%) MCSE
8 6 (0.80%) ITIL Certification
9 4 (0.54%) Computer Science Degree
9 4 (0.54%) DV Cleared
9 4 (0.54%) MCP
10 3 (0.40%) CCNA
10 3 (0.40%) Cisco Certification
11 2 (0.27%) BPSS Clearance
11 2 (0.27%) CCA
11 2 (0.27%) ECDL
11 2 (0.27%) MCSA
11 2 (0.27%) MOS
11 2 (0.27%) Network+ Certification
Quality Assurance & Compliance
1 61 (8.18%) SLA
2 4 (0.54%) Sarbanes-Oxley
3 2 (0.27%) Accessibility
3 2 (0.27%) PMO
3 2 (0.27%) QA
4 1 (0.13%) GDPR
System Software
1 300 (40.21%) Active Directory
2 40 (5.36%) VMware Infrastructure
3 27 (3.62%) Hyper-V
4 7 (0.94%) Virtual Servers
5 6 (0.80%) Virtual Machines
5 6 (0.80%) vSphere
6 5 (0.67%) Virtual Desktop
7 4 (0.54%) BitLocker
8 2 (0.27%) NFS
8 2 (0.27%) Terminal Services
8 2 (0.27%) VMware ESXi
9 1 (0.13%) Firmware
9 1 (0.13%) Microsoft App-V
9 1 (0.13%) NDS
9 1 (0.13%) Xen
9 1 (0.13%) XenApp
Systems Management
1 81 (10.86%) SCCM
2 40 (5.36%) Microsoft Intune
3 14 (1.88%) Jamf Pro
4 5 (0.67%) Single Sign-On
5 3 (0.40%) AirWatch
5 3 (0.40%) vCenter Server
6 2 (0.27%) Active Directory Federation Services
6 2 (0.27%) Backup Exec
6 2 (0.27%) Cisco CUCM
6 2 (0.27%) Control-M
6 2 (0.27%) Norton AntiVirus
6 2 (0.27%) Systems Management Server (SMS)
7 1 (0.13%) Autotask
7 1 (0.13%) FortiGate
7 1 (0.13%) Grafana
7 1 (0.13%) Nagios
7 1 (0.13%) SCOM
7 1 (0.13%) ServiceCenter
7 1 (0.13%) Sysprep
7 1 (0.13%) WSUS
Vendors
1 236 (31.64%) Microsoft
2 62 (8.31%) VMware
3 56 (7.51%) Cisco
4 45 (6.03%) Apple
5 41 (5.50%) Citrix
5 41 (5.50%) ServiceNow
6 37 (4.96%) SAP
7 19 (2.55%) Dell
8 17 (2.28%) HP
9 14 (1.88%) Remedy
10 12 (1.61%) Google
10 12 (1.61%) Meraki
11 11 (1.47%) Veeam
12 9 (1.21%) Polycom
13 8 (1.07%) Juniper
14 7 (0.94%) Okta
14 7 (0.94%) Salesforce.com
15 6 (0.80%) Adobe
15 6 (0.80%) ESRI
15 6 (0.80%) SolarWinds