IT Support Contracts in England

IT Support
UK > England

The median IT Support daily rate in England is £220, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 231 201 227
Rank change year-on-year -30 +26 +32
Contract jobs requiring an IT Support 279 429 595
As % of all contract jobs advertised in England 1.15% 1.15% 1.18%
As % of the Job Titles category 1.24% 1.24% 1.25%
Number of daily rates quoted 141 269 407
10th Percentile £150 £126 £125
25th Percentile £178 £155 £150
Median daily rate (50th Percentile) £220 £200 £200
Median % change year-on-year +10.00% - +11.11%
75th Percentile £300 £250 £255
90th Percentile £419 £325 £350
UK median daily rate £218 £200 £189
% change year-on-year +8.75% +5.82% +5.00%
Number of hourly rates quoted 49 109 63
10th Percentile £13.00 £10.95 £12.74
25th Percentile £17.44 £12.00 £15.75
Median hourly rate £18.75 £15.00 £20.00
Median % change year-on-year +25.00% -25.00% +17.65%
75th Percentile £24.66 £22.23 £25.00
90th Percentile £35.91 £25.00 £29.86
UK median hourly rate £18.51 £15.42 £19.50
% change year-on-year +20.04% -20.92% +14.71%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 22,549 34,488 47,741
% of contract IT jobs with a recognized job title 92.59% 92.73% 94.62%
Number of daily rates quoted 15,007 22,894 33,903
10th Percentile £300 £275 £313
25th Percentile £409 £413 £425
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% +4.76%
75th Percentile £638 £643 £663
90th Percentile £750 £750 £763
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 900 2,432 1,409
10th Percentile £14.20 £13.00 £14.35
25th Percentile £18.51 £16.30 £20.00
Median hourly rate £30.62 £36.31 £45.00
Median % change year-on-year -15.67% -19.32% +100.00%
75th Percentile £63.75 £61.25 £65.00
90th Percentile £75.00 £72.50 £76.60
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

IT Support
Job Vacancy Trend in England

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support in England

IT Support
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing IT Support in England.

Daily rate trend for IT Support in England

IT Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing IT Support in England over the 6 months to 1 May 2025.

Daily rate histogram for IT Support in England

IT Support
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing IT Support in England.

Hourly rate trend for IT Support in England

IT Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing IT Support in England over the 6 months to 1 May 2025.

Hourly rate histogram for IT Support in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -12 87 £238 +13.10% 112
North of England -15 62 £200 +5.26% 87
South East -6 40 £300 +51.90% 107
Midlands +22 35 £150 - 79
North West -3 33 £200 +10.34% 36
South West +37 31 £215 +6.83% 41
Yorkshire -2 25 £200 -6.98% 43
East of England +31 23 £180 -10.00% 41
West Midlands +21 22 £150 -27.27% 31
East Midlands +4 13 £175 +16.67% 46
North East -9 4 - - 10
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 1 May 2025, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring IT Support in the job title.

1 141 (50.54%) Microsoft
2 136 (48.75%) Windows
3 128 (45.88%) Social Skills
4 117 (41.94%) Microsoft 365
5 90 (32.26%) Active Directory
6 74 (26.52%) Problem-Solving
7 71 (25.45%) Customer Service
8 56 (20.07%) Microsoft Office
9 49 (17.56%) ITIL
9 49 (17.56%) Azure
9 49 (17.56%) Windows 10
10 48 (17.20%) Inclusion and Diversity
11 42 (15.05%) Entra ID
12 38 (13.62%) Service Management
13 37 (13.26%) Finance
14 31 (11.11%) VPN
15 30 (10.75%) ITSM
15 30 (10.75%) Microsoft Intune
16 29 (10.39%) Public Sector
17 28 (10.04%) Analytical Skills
18 27 (9.68%) Apple iOS
18 27 (9.68%) Security Cleared
18 27 (9.68%) Mac OS
19 26 (9.32%) SharePoint
20 25 (8.96%) ServiceNow
21 24 (8.60%) Wi-Fi
21 24 (8.60%) Degree
22 22 (7.89%) Microsoft Exchange
22 22 (7.89%) Cybersecurity
23 21 (7.53%) Google

IT Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (9.32%) SharePoint
2 22 (7.89%) Microsoft Exchange
3 2 (0.72%) Apache
3 2 (0.72%) IIS
3 2 (0.72%) Tomcat
4 1 (0.36%) Confluence
4 1 (0.36%) IBM Notes
4 1 (0.36%) SharePoint 2013
Applications
1 56 (20.07%) Microsoft Office
2 4 (1.43%) Microsoft Excel
3 2 (0.72%) Microsoft PowerPoint
3 2 (0.72%) Microsoft Project
4 1 (0.36%) AutoCAD
4 1 (0.36%) MS Visio
4 1 (0.36%) Spreadsheet
Business Applications
1 1 (0.36%) assyst
1 1 (0.36%) BambooHR
1 1 (0.36%) NetSuite
1 1 (0.36%) Remedy ITSM
Cloud Services
1 117 (41.94%) Microsoft 365
2 49 (17.56%) Azure
3 42 (15.05%) Entra ID
4 15 (5.38%) Asana
5 14 (5.02%) Google Workspace
6 12 (4.30%) OneDrive
6 12 (4.30%) Slack
7 9 (3.23%) SaaS
8 5 (1.79%) AWS
9 4 (1.43%) GCP
10 2 (0.72%) Mimecast
10 2 (0.72%) Power Platform
10 2 (0.72%) WhatsApp
11 1 (0.36%) Cloud Computing
11 1 (0.36%) Dynamics 365
11 1 (0.36%) Google Docs
11 1 (0.36%) Google Sheets
11 1 (0.36%) ShareGate
11 1 (0.36%) Smartsheet
Communications & Networking
1 31 (11.11%) VPN
2 24 (8.60%) Wi-Fi
3 16 (5.73%) Firewall
4 15 (5.38%) TCP/IP
4 15 (5.38%) VLAN
5 14 (5.02%) DNS
6 13 (4.66%) DHCP
7 11 (3.94%) LAN
8 6 (2.15%) Remote Desktop
8 6 (2.15%) WAN
9 5 (1.79%) VoIP
10 4 (1.43%) Wireless
11 3 (1.08%) Skype
12 2 (0.72%) Internet
12 2 (0.72%) NAS
12 2 (0.72%) Network Security
12 2 (0.72%) SAN
12 2 (0.72%) Softphone
13 1 (0.36%) Intrusion Detection
13 1 (0.36%) Unified Communications
Database & Business Intelligence
1 2 (0.72%) MySQL
1 2 (0.72%) Power BI
1 2 (0.72%) SQL Server
2 1 (0.36%) Oracle Reports
2 1 (0.36%) Power Query
Development Applications
1 8 (2.87%) JIRA
2 2 (0.72%) Jenkins
General
1 128 (45.88%) Social Skills
2 48 (17.20%) Inclusion and Diversity
3 37 (13.26%) Finance
4 29 (10.39%) Public Sector
5 28 (10.04%) Analytical Skills
6 11 (3.94%) Retail
7 10 (3.58%) Organisational Skills
8 9 (3.23%) Law
9 6 (2.15%) Manufacturing
10 5 (1.79%) Telecoms
11 4 (1.43%) Automotive
11 4 (1.43%) Banking
11 4 (1.43%) French Language
12 3 (1.08%) Electronics
12 3 (1.08%) Local Government
12 3 (1.08%) Marketing
13 2 (0.72%) Billing
13 2 (0.72%) Korean Language
13 2 (0.72%) Legal
13 2 (0.72%) Military
Libraries, Frameworks & Software Standards
1 2 (0.72%) .NET
1 2 (0.72%) LAMP
Miscellaneous
1 20 (7.17%) Onboarding
2 15 (5.38%) iPhone
3 14 (5.02%) Driving Licence
4 13 (4.66%) Video Conferencing
5 11 (3.94%) Management Information System
5 11 (3.94%) Smartphone
6 7 (2.51%) Enterprise Software
7 5 (1.79%) Self-Motivation
8 4 (1.43%) iPad
8 4 (1.43%) Legacy Systems
8 4 (1.43%) Molecular Biology
9 3 (1.08%) Data Centre
10 2 (0.72%) Fat Client
10 2 (0.72%) Hedge funds
10 2 (0.72%) NHS
10 2 (0.72%) Public Cloud
10 2 (0.72%) Team-Oriented Environment
10 2 (0.72%) Thin Client
11 1 (0.36%) Handset
11 1 (0.36%) Replication
Operating Systems
1 136 (48.75%) Windows
2 49 (17.56%) Windows 10
3 27 (9.68%) Apple iOS
3 27 (9.68%) Mac OS
4 19 (6.81%) Android
5 9 (3.23%) Windows Server
6 8 (2.87%) Linux
6 8 (2.87%) Windows 7
7 1 (0.36%) VMS
7 1 (0.36%) Windows Server 2008
7 1 (0.36%) Windows Server 2012
Processes & Methodologies
1 74 (26.52%) Problem-Solving
2 71 (25.45%) Customer Service
3 49 (17.56%) ITIL
4 38 (13.62%) Service Management
5 30 (10.75%) ITSM
6 22 (7.89%) Cybersecurity
7 20 (7.17%) Service Delivery
8 18 (6.45%) Asset Management
8 18 (6.45%) Collaborative Working
8 18 (6.45%) Mobile Device Management
9 15 (5.38%) Logistics
10 14 (5.02%) Incident Management
10 14 (5.02%) Project Management
11 13 (4.66%) Computer Science
12 12 (4.30%) Break/Fix
13 11 (3.94%) Stakeholder Management
14 10 (3.58%) Proactive Monitoring
14 10 (3.58%) Software Licensing
15 9 (3.23%) IT Strategy
16 7 (2.51%) IT Asset Management
Programming Languages
1 5 (1.79%) SQL
2 4 (1.43%) PowerShell
3 2 (0.72%) PHP
4 1 (0.36%) Data Analysis Expressions
Qualifications
1 27 (9.68%) Security Cleared
2 24 (8.60%) Degree
3 17 (6.09%) Microsoft Certification
3 17 (6.09%) SC Cleared
4 16 (5.73%) A+ Certification
5 12 (4.30%) DBS Check
6 10 (3.58%) DV Cleared
7 5 (1.79%) MCP
8 4 (1.43%) Network+ Certification
9 3 (1.08%) CCENT
9 3 (1.08%) CCNA
9 3 (1.08%) Cisco Certification
9 3 (1.08%) ITIL Certification
9 3 (1.08%) ITIL Foundation Certificate
10 2 (0.72%) BPSS Clearance
10 2 (0.72%) Computer Science Degree
10 2 (0.72%) Dell Certification
10 2 (0.72%) MCSA
Quality Assurance & Compliance
1 11 (3.94%) SLA
2 8 (2.87%) Accessibility
3 1 (0.36%) Cyber Essentials
3 1 (0.36%) Cyber Essentials PLUS
3 1 (0.36%) Data Quality
3 1 (0.36%) GDPR
3 1 (0.36%) PCI DSS
System Software
1 90 (32.26%) Active Directory
2 4 (1.43%) VMware Infrastructure
3 3 (1.08%) Virtual Desktop
3 3 (1.08%) vSphere
4 2 (0.72%) Docker
4 2 (0.72%) Firmware
4 2 (0.72%) Hyper-V
5 1 (0.36%) BitLocker
5 1 (0.36%) VMware Workstation
5 1 (0.36%) XenApp
Systems Management
1 30 (10.75%) Microsoft Intune
2 11 (3.94%) SCCM
3 9 (3.23%) Jamf Pro
4 2 (0.72%) CASB
4 2 (0.72%) Kubernetes
4 2 (0.72%) Malwarebytes
5 1 (0.36%) Plesk
5 1 (0.36%) SCOM
5 1 (0.36%) WSUS
Vendors
1 141 (50.54%) Microsoft
2 25 (8.96%) ServiceNow
3 21 (7.53%) Google
4 19 (6.81%) Apple
5 9 (3.23%) Dell
6 8 (2.87%) Cisco
6 8 (2.87%) Palo Alto
6 8 (2.87%) Zscaler
7 6 (2.15%) HP
7 6 (2.15%) SAP
7 6 (2.15%) VMware
8 5 (1.79%) Salesforce
9 4 (1.43%) Citrix
9 4 (1.43%) Meraki
10 3 (1.08%) Atlassian
11 2 (0.72%) IBM
11 2 (0.72%) Ivanti
11 2 (0.72%) Nexthink
12 1 (0.36%) Liquidlogic
12 1 (0.36%) MobileIron