The median annual salary for a IT Support was £20,910 in advertised job vacancies in the North East during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
England / North East
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 65 71 73
Rank change year-on-year +6 +2  
Permanent jobs requiring an IT Support 5 7 5
As % of all permanent IT jobs advertised in the North East 0.77% 1.06% 0.70%
As % of the Job Titles category 0.81% 1.10% 0.72%
Number of salaries quoted 5 6 1
Median salary £20,910 £23,750 £18,500
Median salary % change year-on-year -11.95% +28.37%  
UK excluding London median salary £25,000 £25,000 £24,500
% change year-on-year - +2.04%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North East
Permanent job vacancies with a job title containing a recognized job role 619 636 692
As % of all permanent IT job vacancies advertised in the North East 95.82% 96.66% 97.05%
Number of salaries quoted 566 541 591
Median salary £35,000 £36,000 £37,500
Median salary % change year-on-year -2.77% -4.00%  
90% offered a salary of more than £25,000 £23,500 £25,000
10% offered a salary of more than £47,500 £59,000 £55,000
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

IT Support
Job Vacancy Trend in the North East

The job posting trend of jobs advertised in the North East that featured IT Support in the job title.

Job vacancy trend for IT Support in the North East

IT Support
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in the North East.

Salary trend for IT Support in the North East

IT Support
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North East region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +8 5 £20,910 -7.06% 2
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the North East

For the 6 months to 29 March 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring IT Support in the job title.

1 27 (81.82%) Active Directory
2 26 (78.79%) Windows
3 18 (54.55%) VMware
4 12 (36.36%) ITIL
5 11 (33.33%) MCP
6 10 (30.30%) SLA
7 9 (27.27%) Microsoft
8 8 (24.24%) CCNP
8 8 (24.24%) CCNA
8 8 (24.24%) DHCP
8 8 (24.24%) DNS
8 8 (24.24%) Cisco Certification
8 8 (24.24%) Hyper-V
8 8 (24.24%) VMware Certified Professional (VCP)
8 8 (24.24%) VMware Infrastructure
8 8 (24.24%) Windows Server
9 7 (21.21%) MS Excel
9 7 (21.21%) Citrix
9 7 (21.21%) Incident Management
10 6 (18.18%) Apple
10 6 (18.18%) Windows 7
11 5 (15.15%) Patch Management
11 5 (15.15%) Driving Licence
11 5 (15.15%) Finance
11 5 (15.15%) MS Office
12 4 (12.12%) IIS
12 4 (12.12%) Systems Management Server (SMS)
12 4 (12.12%) Investment Management
13 3 (9.09%) Banking
13 3 (9.09%) Windows Server 2012

IT Support Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (12.12%) IIS
2 2 (6.06%) MS Exchange
2 2 (6.06%) SharePoint
3 1 (3.03%) Apache
3 1 (3.03%) Exchange Server 2003
3 1 (3.03%) Exchange Server 2013
Applications
1 7 (21.21%) MS Excel
2 5 (15.15%) MS Office
Cloud Services
1 2 (6.06%) Office 365
2 1 (3.03%) Microsoft Azure
Communications & Networking
1 8 (24.24%) DHCP
1 8 (24.24%) DNS
2 1 (3.03%) Firewall
2 1 (3.03%) Network Security
2 1 (3.03%) TCP/IP
Database & Business Intelligence
1 1 (3.03%) MySQL
1 1 (3.03%) SQL Server
1 1 (3.03%) SQL Server Analysis Services
1 1 (3.03%) SQL Server Integration Services
1 1 (3.03%) SQL Server Reporting Services
Development Applications
1 1 (3.03%) Visual Studio
General
1 5 (15.15%) Finance
2 3 (9.09%) Banking
3 2 (6.06%) Telecoms
4 1 (3.03%) Financial Institution
Libraries, Frameworks & Software Standards
1 1 (3.03%) LAMP
1 1 (3.03%) Web Services
1 1 (3.03%) XML
Miscellaneous
1 5 (15.15%) Driving Licence
2 2 (6.06%) Blackberry
2 2 (6.06%) iPhone
Operating Systems
1 26 (78.79%) Windows
2 8 (24.24%) Windows Server
3 6 (18.18%) Windows 7
4 3 (9.09%) Windows Server 2012
5 2 (6.06%) Windows 8
5 2 (6.06%) Windows XP
6 1 (3.03%) Android
6 1 (3.03%) Linux
6 1 (3.03%) Windows 10
6 1 (3.03%) Windows Server 2003
6 1 (3.03%) Windows Server 2008
6 1 (3.03%) Windows Vista
Processes & Methodologies
1 12 (36.36%) ITIL
2 7 (21.21%) Incident Management
3 5 (15.15%) Patch Management
4 4 (12.12%) Investment Management
5 2 (6.06%) Coaching
5 2 (6.06%) Network Management
6 1 (3.03%) Analytics
6 1 (3.03%) Change Control
6 1 (3.03%) Change Management
6 1 (3.03%) Data Protection
6 1 (3.03%) Knowledge Management
6 1 (3.03%) Problem Management
6 1 (3.03%) Server Virtualisation
Programming Languages
1 2 (6.06%) SQL
2 1 (3.03%) C
2 1 (3.03%) Java
2 1 (3.03%) PHP
Qualifications
1 11 (33.33%) MCP
2 8 (24.24%) CCNA
2 8 (24.24%) CCNP
2 8 (24.24%) Cisco Certification
2 8 (24.24%) VMware Certified Professional (VCP)
3 2 (6.06%) ITIL Foundation Certificate
3 2 (6.06%) MCDST
3 2 (6.06%) MCSA
3 2 (6.06%) Microsoft Certification
4 1 (3.03%) Degree
4 1 (3.03%) MCITP
4 1 (3.03%) SC Cleared
4 1 (3.03%) Security Cleared
Quality Assurance & Compliance
1 10 (30.30%) SLA
System Software
1 27 (81.82%) Active Directory
2 8 (24.24%) Hyper-V
2 8 (24.24%) VMware Infrastructure
3 2 (6.06%) Virtual Desktop
Systems Management
1 4 (12.12%) Systems Management Server (SMS)
Vendors
1 18 (54.55%) VMware
2 9 (27.27%) Microsoft
3 7 (21.21%) Citrix
4 6 (18.18%) Apple
5 2 (6.06%) ServiceNow
6 1 (3.03%) Bloomberg
6 1 (3.03%) Dell
6 1 (3.03%) Fidessa
6 1 (3.03%) HP
6 1 (3.03%) LANDesk
6 1 (3.03%) NetApp
6 1 (3.03%) Reuters
Newcastle Upon Tyne, Tyne and Wear
SYSTEM RECRUITMENT LTD
Salary: £25000 - £26000 per annum
Posted: 5 days ago
Newcastle upon Tyne
Recruitment Genius Ltd
Salary: £17000 - £19000 per annum
Posted: 12 days ago