Period
to 24 November 2017

The median annual salary for an IT Support was £21,000 in advertised job vacancies in the North East during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
England > North East
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 103 87 98
Rank change year-on-year -16 +11 +2
Permanent jobs requiring an IT Support 9 30 25
As % of all permanent IT jobs advertised in the North East 0.64% 1.98% 1.61%
As % of the Job Titles category 0.66% 2.09% 1.66%
Number of salaries quoted 9 29 22
North East median annual salary £21,000 £22,500 £26,000
Median salary % change year-on-year -6.67% -13.46% -1.89%
10th Percentile £19,000 £20,900 £17,825
90th Percentile £25,750 £34,000 £34,375
England median annual salary £26,500 £27,500 £25,500
% change year-on-year -3.64% +7.84% -4.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North East
Permanent vacancies in the North East with a recognized job title 1355 1432 1502
% of permanent IT jobs with a recognized job title 96.72% 94.58% 96.90%
Number of salaries quoted 1169 1224 1299
North East median annual salary £39,000 £38,500 £37,500
Median salary % change year-on-year +1.30% +2.67% +5.63%
10th Percentile £22,500 £23,500 £24,500
90th Percentile £60,000 £57,500 £57,500
England median annual salary £50,000 £47,500 £46,500
% change year-on-year +5.26% +2.15% +3.33%

IT Support
Job Vacancy Trend in the North East

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for IT Support in the North East

IT Support
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in the North East.

Salary trend for IT Support in the North East

IT Support
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North East region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -4 6 £22,500 -
Durham -13 3 £20,000 -25.93%
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the North East

For the 6 months to 24 November 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring IT Support in the job title.

1 8 (88.89%) Windows
2 6 (66.67%) Active Directory
3 5 (55.56%) VMware
4 4 (44.44%) Microsoft
4 4 (44.44%) Hyper-V
5 3 (33.33%) Firewall
5 3 (33.33%) Windows Server
5 3 (33.33%) SMS
5 3 (33.33%) Systems Management Server (SMS)
6 2 (22.22%) MS Exchange
7 1 (11.11%) Windows Server 2008
7 1 (11.11%) Remote Desktop
7 1 (11.11%) Change Management
7 1 (11.11%) Cisco Certification
7 1 (11.11%) Microsoft Certification
7 1 (11.11%) VoIP
7 1 (11.11%) WAN
7 1 (11.11%) DHCP
7 1 (11.11%) TCP/IP
7 1 (11.11%) VPN
7 1 (11.11%) DNS
7 1 (11.11%) SLA
7 1 (11.11%) Cisco
7 1 (11.11%) CCNA
7 1 (11.11%) SharePoint
7 1 (11.11%) C
7 1 (11.11%) Java
7 1 (11.11%) SQL
7 1 (11.11%) SQL Server
7 1 (11.11%) Microsoft Office

IT Support Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (22.22%) MS Exchange
2 1 (11.11%) SharePoint
Applications
1 1 (11.11%) Microsoft Office
Communications & Networking
1 3 (33.33%) Firewall
1 3 (33.33%) SMS
2 1 (11.11%) DHCP
2 1 (11.11%) DNS
2 1 (11.11%) Remote Desktop
2 1 (11.11%) TCP/IP
2 1 (11.11%) VoIP
2 1 (11.11%) VPN
2 1 (11.11%) WAN
Database & Business Intelligence
1 1 (11.11%) SQL Server
Operating Systems
1 8 (88.89%) Windows
2 3 (33.33%) Windows Server
3 1 (11.11%) Windows Server 2008
Processes & Methodologies
1 1 (11.11%) Change Management
Programming Languages
1 1 (11.11%) C
1 1 (11.11%) Java
1 1 (11.11%) SQL
Qualifications
1 1 (11.11%) CCNA
1 1 (11.11%) Cisco Certification
1 1 (11.11%) Microsoft Certification
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 6 (66.67%) Active Directory
2 4 (44.44%) Hyper-V
Systems Management
1 3 (33.33%) Systems Management Server (SMS)
Vendors
1 5 (55.56%) VMware
2 4 (44.44%) Microsoft
3 1 (11.11%) Cisco