The median contractor rate for a Service Manager was £500 per day in advertised job vacancies in the North East during the 3 months to 30 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Manager
England / North East
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 73 70 58
Rank change year-on-year -3 -12  
Contract jobs requiring a Service Manager 11 3 4
As % of all contract IT jobs advertised in the North East 1.52% 0.35% 0.62%
As % of the Job Titles category 1.60% 0.36% 0.65%
Number of daily rates quoted 9 1 2
Median daily rate £500 £350 £418
Median daily rate % change year-on-year +42.85% -16.21%  
90% offered a daily rate of more than £311 £350 £391
10% offered a daily rate of more than £550 £350 £445
UK excluding London median daily rate £413 £425 £388
% change year-on-year -2.82% +9.67%  
Number of hourly rates quoted 2 0 0
Median hourly rate £26.50 - -
UK excluding London median hourly rate £26.50 £20.50 £23.00
% change year-on-year +29.26% -10.86%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the North East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
North East
Contract job vacancies with a job title containing a recognized job role 688 831 611
As % of all contract IT job vacancies advertised in the North East 94.90% 95.63% 94.14%
Number of daily rates quoted 454 553 335
Median daily rate £358 £375 £350
Median daily rate % change year-on-year -4.66% +7.14%  
90% offered a daily rate of more than £275 £265 £235
10% offered a daily rate of more than £515 £530 £515
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 27 18 35
Median hourly rate £13.13 £15.25 £13.00
Median hourly rate % change year-on-year -13.93% +17.30%  
90% offered a hourly rate of more than £9.79 £11.83 £11.00
10% offered a hourly rate of more than £37.50 £37.50 £27.50
UK excluding London median hourly rate £17.50 £19.00 £17.00
% change year-on-year -7.89% +11.76%  

Service Manager
Job Vacancy Trend in the North East

The job posting trend of jobs advertised in the North East that featured Service Manager in the job title.

Job vacancy trend for Service Manager in the North East

Service Manager
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Manager in the North East.

Contractor daily rate trend for Service Manager in the North East

Service Manager
Contractor Daily Rate Histogram in the North East

The daily rate distribution of IT jobs citing Service Manager in the North East over the 3 months to 30 March 2017.

Contractor daily rate histogram for Service Manager in the North East

Service Manager
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Manager in the North East.

Contractor hourly rate trend for Service Manager in the North East

Service Manager
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the North East region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -5 10 £510 +45.71% 2
Durham - 1 £360 -
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in the North East

For the 6 months to 30 March 2017, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region featuring Service Manager in the job title.

1 10 (50.00%) Service Management
2 9 (45.00%) ITIL
3 6 (30.00%) Service Delivery
4 5 (25.00%) Continuous Improvement
4 5 (25.00%) SLA
5 4 (20.00%) Stakeholder Management
5 4 (20.00%) ITIL V3
6 3 (15.00%) Service Design
6 3 (15.00%) Operations Management
6 3 (15.00%) Change Control
6 3 (15.00%) Finance
6 3 (15.00%) Project Management
7 2 (10.00%) Change Management
7 2 (10.00%) Unit4 Business World
7 2 (10.00%) NHS
7 2 (10.00%) Security Cleared
7 2 (10.00%) ServiceNow
7 2 (10.00%) Billing
7 2 (10.00%) Virtual Team Management
7 2 (10.00%) Virtual Team
8 1 (5.00%) Contingency Planning
8 1 (5.00%) Microsoft Clustering
8 1 (5.00%) Mitel
8 1 (5.00%) Asset Management
8 1 (5.00%) COBIT
8 1 (5.00%) QA
8 1 (5.00%) Data Protection
8 1 (5.00%) SC Cleared
8 1 (5.00%) Supplier Management
8 1 (5.00%) Capita

Service Manager Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) MS Exchange
1 1 (5.00%) Skype for Business
Business Applications
1 2 (10.00%) Unit4 Business World
2 1 (5.00%) Oracle EBS
Cloud Services
1 1 (5.00%) Yammer
Communications & Networking
1 1 (5.00%) LAN
1 1 (5.00%) PBX
1 1 (5.00%) Skype
1 1 (5.00%) VPN
1 1 (5.00%) WAN
Database & Business Intelligence
1 1 (5.00%) Data Warehouse
1 1 (5.00%) SQL Server
General
1 3 (15.00%) Finance
2 2 (10.00%) Billing
3 1 (5.00%) Telecoms
Miscellaneous
1 2 (10.00%) NHS
1 2 (10.00%) Virtual Team
2 1 (5.00%) Clustering
2 1 (5.00%) Data Centre
2 1 (5.00%) IVR
Processes & Methodologies
1 10 (50.00%) Service Management
2 9 (45.00%) ITIL
3 6 (30.00%) Service Delivery
4 5 (25.00%) Continuous Improvement
5 4 (20.00%) ITIL V3
5 4 (20.00%) Stakeholder Management
6 3 (15.00%) Change Control
6 3 (15.00%) Operations Management
6 3 (15.00%) Project Management
6 3 (15.00%) Service Design
7 2 (10.00%) Change Management
7 2 (10.00%) Virtual Team Management
8 1 (5.00%) CMMI
8 1 (5.00%) Configuration Management
8 1 (5.00%) Data Protection
8 1 (5.00%) GAP Analysis
8 1 (5.00%) ITSM
8 1 (5.00%) Migration
8 1 (5.00%) PRINCE2
8 1 (5.00%) Supplier Management
Qualifications
1 2 (10.00%) Security Cleared
2 1 (5.00%) ISEB
2 1 (5.00%) SC Cleared
Quality Assurance & Compliance
1 5 (25.00%) SLA
2 1 (5.00%) COBIT
2 1 (5.00%) PMBOK
2 1 (5.00%) QA
System Software
1 1 (5.00%) Active Directory
1 1 (5.00%) Hyper-V
1 1 (5.00%) VMware Infrastructure
Systems Management
1 1 (5.00%) Microsoft Clustering
Vendors
1 2 (10.00%) ServiceNow
2 1 (5.00%) Capita
2 1 (5.00%) Citrix
2 1 (5.00%) Microsoft
2 1 (5.00%) Mitel
2 1 (5.00%) Oracle
2 1 (5.00%) VMware