Period
to 22 July 2017

The median annual salary for a Service Manager was £37,500 in advertised job vacancies in the North East during the 6 months to 22 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
England > North East
6 months to
22 Jul 2017
Same period 2016 Same period 2015
Rank 79 103 110
Rank change year-on-year +24 +7 -4
Permanent jobs requiring a Service Manager 25 17 12
As % of all permanent IT jobs advertised in the North East 2.06% 1.11% 0.76%
As % of the Job Titles category 2.13% 1.16% 0.79%
Number of salaries quoted 23 14 8
North East median annual salary £37,500 £47,250 £43,000
Median salary % change year-on-year -20.63% +9.88% +4.88%
10th Percentile £33,350 £31,250 £34,750
90th Percentile £44,000 £55,000 £56,250
England median annual salary £50,000 £50,000 £50,750
% change year-on-year - -1.48% -3.33%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North East
Permanent job vacancies with a job title containing a recognized job role 1173 1460 1525
As % of all permanent IT job vacancies advertised in the North East 96.54% 95.30% 96.70%
Number of salaries quoted 1037 1289 1290
North East median annual salary £37,500 £37,500 £37,500
10th Percentile £22,500 £23,480 £25,000
90th Percentile £55,000 £60,000 £57,500
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Service Manager
Job Vacancy Trend in the North East

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for Service Manager in the North East

Service Manager
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in the North East.

Salary trend for Service Manager in the North East

Service Manager
Salary Histogram in the North East

The salary distribution of IT jobs citing Service Manager in the North East over the 6 months to 22 July 2017.

Salary histogram for Service Manager in the North East

Service Manager
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the North East region over the 6 months to 22 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +34 21 £37,500 -19.35%
Durham -16 2 £37,750 -31.36%
Teesside - 2 £36,500 -
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in the North East

For the 6 months to 22 July 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring Service Manager in the job title.

1 19 (76.00%) ITIL
2 14 (56.00%) Service Management
2 14 (56.00%) Service Delivery
3 6 (24.00%) Benchmarking
3 6 (24.00%) Enterprise Architecture
4 5 (20.00%) Service Design
4 5 (20.00%) Project Management
4 5 (20.00%) SLA
4 5 (20.00%) Stakeholder Management
4 5 (20.00%) TOGAF
5 3 (12.00%) User Experience
5 3 (12.00%) Problem Management
5 3 (12.00%) Task Automation
5 3 (12.00%) Active Directory
5 3 (12.00%) Incident Management
6 2 (8.00%) Asset Management
6 2 (8.00%) Data Management
6 2 (8.00%) HP
6 2 (8.00%) ITIL Certification
6 2 (8.00%) Change Management
6 2 (8.00%) ITSM
6 2 (8.00%) Release Management
6 2 (8.00%) Performance Management
6 2 (8.00%) Master Data Management
6 2 (8.00%) Performance Metrics
7 1 (4.00%) SCOrch
7 1 (4.00%) SCSM
7 1 (4.00%) Analytical Skills
7 1 (4.00%) ITIL V3
7 1 (4.00%) Continuous Improvement

Service Manager Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (4.00%) DHCP
1 1 (4.00%) DNS
Miscellaneous
1 3 (12.00%) User Experience
2 1 (4.00%) Analytical Skills
Operating Systems
1 1 (4.00%) Windows
1 1 (4.00%) Windows Server
Processes & Methodologies
1 19 (76.00%) ITIL
2 14 (56.00%) Service Delivery
2 14 (56.00%) Service Management
3 6 (24.00%) Benchmarking
3 6 (24.00%) Enterprise Architecture
4 5 (20.00%) Project Management
4 5 (20.00%) Service Design
4 5 (20.00%) Stakeholder Management
4 5 (20.00%) TOGAF
5 3 (12.00%) Incident Management
5 3 (12.00%) Problem Management
5 3 (12.00%) Task Automation
6 2 (8.00%) Asset Management
6 2 (8.00%) Change Management
6 2 (8.00%) Data Management
6 2 (8.00%) ITSM
6 2 (8.00%) Master Data Management
6 2 (8.00%) Performance Management
6 2 (8.00%) Performance Metrics
6 2 (8.00%) Release Management
Qualifications
1 2 (8.00%) ITIL Certification
Quality Assurance & Compliance
1 5 (20.00%) SLA
System Software
1 3 (12.00%) Active Directory
Systems Management
1 1 (4.00%) SCCM
1 1 (4.00%) SCOM
1 1 (4.00%) SCOrch
1 1 (4.00%) SCSM
Vendors
1 2 (8.00%) HP
2 1 (4.00%) Microsoft
North East
Reed Technology
Salary: £33000 - £40000 per annum + bonus + benefits
Posted: 5 days ago