The median annual salary for a Service Manager was £37,500 in advertised job vacancies in the North East during the 3 months to 30 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
England / North East
3 months to
30 Apr 2017
Same period 2016 Same period 2015
Rank 63 75 85
Rank change year-on-year +12 +10  
Permanent jobs requiring a Service Manager 14 8 3
As % of all permanent IT jobs advertised in the North East 2.09% 1.08% 0.38%
As % of the Job Titles category 2.19% 1.11% 0.40%
Number of salaries quoted 13 6 2
Median salary £37,500 £53,750 £48,750
Median salary % change year-on-year -30.23% +10.25%  
UK excluding London median salary £45,000 £47,500 £47,500
% change year-on-year -5.26% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North East
Permanent job vacancies with a job title containing a recognized job role 640 719 751
As % of all permanent IT job vacancies advertised in the North East 95.52% 96.64% 96.28%
Number of salaries quoted 583 626 633
Median salary £37,500 £36,000 £37,500
Median salary % change year-on-year +4.16% -4.00%  
90% offered a salary of more than £25,000 £24,000 £25,500
10% offered a salary of more than £47,500 £57,500 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Manager
Job Vacancy Trend in the North East

The job posting trend of jobs advertised in the North East that featured Service Manager in the job title.

Job vacancy trend for Service Manager in the North East

Service Manager
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in the North East.

Salary trend for Service Manager in the North East

Service Manager
Salary Histogram in the North East

The salary distribution of IT jobs citing Service Manager in the North East over the 3 months to 30 April 2017.

Salary histogram for Service Manager in the North East

Service Manager
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the North East region over the 3 months to 30 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +23 10 £37,500 -26.47% 1
Durham -6 2 £37,750 -31.36%
Teesside - 2 £36,500 -
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in the North East

For the 6 months to 30 April 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring Service Manager in the job title.

1 17 (80.95%) ITIL
2 15 (71.43%) Service Delivery
3 9 (42.86%) Problem Management
4 7 (33.33%) Change Management
4 7 (33.33%) Incident Management
5 6 (28.57%) Service Delivery Management
5 6 (28.57%) Service Management
6 5 (23.81%) SLA
6 5 (23.81%) Stakeholder Management
7 4 (19.05%) Benchmarking
8 3 (14.29%) Service Design
9 2 (9.52%) Performance Metrics
9 2 (9.52%) Enterprise Architecture
9 2 (9.52%) User Experience
9 2 (9.52%) Master Data Management
9 2 (9.52%) Asset Management
9 2 (9.52%) Data Management
9 2 (9.52%) TOGAF
9 2 (9.52%) Release Management
9 2 (9.52%) Performance Management
9 2 (9.52%) ITSM
9 2 (9.52%) Project Management
9 2 (9.52%) Active Directory
9 2 (9.52%) HP
9 2 (9.52%) ITIL Certification
10 1 (4.76%) Root Cause Analysis
10 1 (4.76%) Capacity Management
10 1 (4.76%) Kanban
10 1 (4.76%) Agile Software Development
10 1 (4.76%) DevOps

Service Manager Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Development Applications
1 1 (4.76%) JIRA
Miscellaneous
1 2 (9.52%) User Experience
2 1 (4.76%) Analytical Skills
Processes & Methodologies
1 17 (80.95%) ITIL
2 15 (71.43%) Service Delivery
3 9 (42.86%) Problem Management
4 7 (33.33%) Change Management
4 7 (33.33%) Incident Management
5 6 (28.57%) Service Delivery Management
5 6 (28.57%) Service Management
6 5 (23.81%) Stakeholder Management
7 4 (19.05%) Benchmarking
8 3 (14.29%) Service Design
9 2 (9.52%) Asset Management
9 2 (9.52%) Data Management
9 2 (9.52%) Enterprise Architecture
9 2 (9.52%) ITSM
9 2 (9.52%) Master Data Management
9 2 (9.52%) Performance Management
9 2 (9.52%) Performance Metrics
9 2 (9.52%) Project Management
9 2 (9.52%) Release Management
9 2 (9.52%) TOGAF
Qualifications
1 2 (9.52%) ITIL Certification
Quality Assurance & Compliance
1 5 (23.81%) SLA
System Software
1 2 (9.52%) Active Directory
Vendors
1 2 (9.52%) HP
Newcastle upon Tyne
Home Group
Salary: £34,500 to £54,000 per annum
Posted: 10 days ago