The median contractor rate for a Service Manager was £425 per day in advertised job vacancies in England during the 3 months to 24 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Services Manager
UK / England
Rank 300 263 244
Rank change year-on-year -37 -19  
Contract jobs requiring a Service Manager 301 432 430
As % of all contract IT jobs advertised in England 0.72% 0.88% 0.90%
As % of the Job Titles category 0.76% 0.93% 0.95%
Number of daily rates quoted 204 278 263
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £300 £322 £275
10% offered a daily rate of more than £550 £555 £542
UK excluding London median daily rate £425 £420 £398
% change year-on-year +1.19% +5.66%  
Number of hourly rates quoted 5 3 5
Median hourly rate £26.50 £30.00 £18.50
Median hourly rate % change year-on-year -11.66% +62.16%  
90% offered a hourly rate of more than £17.10 £27.60 £18.00
10% offered a hourly rate of more than £28.00 £33.20 £114.20
UK excluding London median hourly rate £26.50 £20.50 £23.00
% change year-on-year +29.26% -10.86%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
England
Contract job vacancies with a job title containing a recognized job role 39640 46520 45346
As % of all contract IT job vacancies advertised in England 94.83% 95.21% 94.82%
Number of daily rates quoted 25778 30491 27853
Median daily rate £431 £425 £400
Median daily rate % change year-on-year +1.29% +6.25%  
90% offered a daily rate of more than £265 £263 £245
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1372 1455 1828
Median hourly rate £18.50 £18.70 £18.00
Median hourly rate % change year-on-year -1.06% +3.88%  
90% offered a hourly rate of more than £11.33 £11.32 £11.00
10% offered a hourly rate of more than £47.00 £47.83 £42.50
UK excluding London median hourly rate £17.50 £20.00 £17.38
% change year-on-year -12.50% +15.10%  

Service Manager
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Service Manager in the job title.

Job vacancy trend for Service Manager in England

Service Manager
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Manager in England.

Contractor daily rate trend for Service Manager in England

Service Manager
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Service Manager in England over the 3 months to 24 March 2017.

Contractor daily rate histogram for Service Manager in England

Service Manager
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager in England.

Contractor hourly rate trend for Service Manager in England

Service Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the England region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -17 134 £450 - 27
South East +6 68 £429 +7.18% 17
West Midlands +9 31 £393 -18.22% 5
North West +15 18 £450 +32.35% 3
East of England -14 17 £444 -1.38% 7
North East -7 11 £500 -5.66% 1
Yorkshire -2 8 £425 -3.95% 6
East Midlands -12 5 £378 -2.58% 4
South West -16 5 £388 -8.82% 7
Service Manager
UK

Service Manager Skill Set
Top 30 Related IT Skills in England

For the 6 months to 24 March 2017, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Service Manager in the job title.

1 357 (56.13%) ITIL
2 277 (43.55%) Service Delivery
3 256 (40.25%) Service Management
4 137 (21.54%) Finance
5 113 (17.77%) Stakeholder Management
6 109 (17.14%) SLA
7 100 (15.72%) Project Management
7 100 (15.72%) Service Design
8 90 (14.15%) Security Cleared
9 83 (13.05%) Agile Software Development
10 78 (12.26%) SC Cleared
11 77 (12.11%) ITIL V3
12 70 (11.01%) ITIL Certification
13 65 (10.22%) Change Management
14 61 (9.59%) Analytical Skills
15 58 (9.12%) PRINCE2
16 53 (8.33%) ITSM
17 45 (7.08%) Continuous Improvement
18 44 (6.92%) Telecoms
19 43 (6.76%) Problem Management
20 39 (6.13%) SAP
21 38 (5.97%) Incident Management
22 34 (5.35%) CRM
22 34 (5.35%) ServiceNow
23 30 (4.72%) Microsoft
24 29 (4.56%) Supplier Management
25 28 (4.40%) Release Management
26 26 (4.09%) Stakeholder Engagement
26 26 (4.09%) Windows
27 25 (3.93%) Data Centre

Service Manager Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (3.30%) SharePoint
2 8 (1.26%) SAS
3 7 (1.10%) Skype for Business
4 3 (0.47%) MS Exchange
5 1 (0.16%) Apache
5 1 (0.16%) CloudStack
5 1 (0.16%) CMS
5 1 (0.16%) Confluence
5 1 (0.16%) IIS
5 1 (0.16%) OpenStack
5 1 (0.16%) WebSphere
Applications
1 22 (3.46%) MS Excel
2 18 (2.83%) MS PowerPoint
3 16 (2.52%) MS Office
4 3 (0.47%) MS Project
4 3 (0.47%) MS Visio
4 3 (0.47%) Spreadsheet
Business Applications
1 11 (1.73%) Remedy ITSM
2 10 (1.57%) Dynamics CRM
3 3 (0.47%) SAP Oil and Gas
4 2 (0.31%) Unit4 Business World
5 1 (0.16%) Oracle EBS
5 1 (0.16%) Oracle Retail
5 1 (0.16%) SAP Business ByDesign
Cloud Services
1 15 (2.36%) SuccessFactors
2 13 (2.04%) Office 365
3 5 (0.79%) Cloud Computing
3 5 (0.79%) IaaS
4 4 (0.63%) PaaS
5 2 (0.31%) Amazon AWS
5 2 (0.31%) Microsoft Azure
6 1 (0.16%) SaaS
6 1 (0.16%) Veeva
6 1 (0.16%) Yammer
Communications & Networking
1 13 (2.04%) WAN
2 12 (1.89%) LAN
3 8 (1.26%) MPLS
4 5 (0.79%) DHCP
4 5 (0.79%) DNS
4 5 (0.79%) Internet
4 5 (0.79%) TCP/IP
5 4 (0.63%) Firewall
5 4 (0.63%) Network Security
6 3 (0.47%) 3G
6 3 (0.47%) 4G
7 2 (0.31%) PBX
7 2 (0.31%) Skype
7 2 (0.31%) SMS
8 1 (0.16%) Broadband
8 1 (0.16%) HTTP
8 1 (0.16%) LTE
8 1 (0.16%) PABX
8 1 (0.16%) VPN
8 1 (0.16%) WLAN
Database & Business Intelligence
1 10 (1.57%) Data Warehouse
2 8 (1.26%) Hadoop
3 3 (0.47%) BusinessObjects
3 3 (0.47%) SQL Server
4 2 (0.31%) MySQL
5 1 (0.16%) Big Data
5 1 (0.16%) MongoDB
5 1 (0.16%) SQL Server 2008
Development Applications
1 2 (0.31%) JIRA
General
1 137 (21.54%) Finance
2 44 (6.92%) Telecoms
3 19 (2.99%) Banking
4 15 (2.36%) Legal
4 15 (2.36%) Retail
5 11 (1.73%) Billing
6 10 (1.57%) Marketing
7 7 (1.10%) Back Office
8 5 (0.79%) Advertising
8 5 (0.79%) Law
8 5 (0.79%) Manufacturing
8 5 (0.79%) Pharmaceutical
9 4 (0.63%) Electronics
10 3 (0.47%) Financial Institution
10 3 (0.47%) French Language
10 3 (0.47%) Military
11 2 (0.31%) Automotive
11 2 (0.31%) Investment Banking
11 2 (0.31%) Local Government
12 1 (0.16%) General Ledger
Libraries, Frameworks & Software Standards
1 11 (1.73%) Web Services
2 6 (0.94%) HTML
3 5 (0.79%) CSS
4 3 (0.47%) .NET
4 3 (0.47%) XML
5 2 (0.31%) Ajax
5 2 (0.31%) SOAP
6 1 (0.16%) .NET Framework
6 1 (0.16%) JSON
6 1 (0.16%) LAMP
6 1 (0.16%) Oracle Fusion
6 1 (0.16%) Velocity
6 1 (0.16%) WS-I
Miscellaneous
1 61 (9.59%) Analytical Skills
2 25 (3.93%) Data Centre
3 22 (3.46%) Virtual Team
4 15 (2.36%) CMDB
5 13 (2.04%) Management Information System
6 9 (1.42%) Smart Meter
7 7 (1.10%) User Experience
8 4 (0.63%) NHS
9 3 (0.47%) Driving Licence
9 3 (0.47%) e-Learning
9 3 (0.47%) IVR
9 3 (0.47%) Mobile App
9 3 (0.47%) Replication
9 3 (0.47%) Social Media
10 2 (0.31%) Data Structures
10 2 (0.31%) Fat Client
10 2 (0.31%) Hedge funds
10 2 (0.31%) Private Cloud
10 2 (0.31%) Reinsurance
10 2 (0.31%) Thin Client
Operating Systems
1 26 (4.09%) Windows
2 8 (1.26%) Linux
2 8 (1.26%) Windows Server
3 7 (1.10%) Windows 7
4 6 (0.94%) Unix
5 3 (0.47%) Android
5 3 (0.47%) Windows Server 2008
6 2 (0.31%) Mac OS
6 2 (0.31%) Windows 10
6 2 (0.31%) Windows XP
7 1 (0.16%) Apple iOS
7 1 (0.16%) Mac OS X
7 1 (0.16%) MVS
7 1 (0.16%) Red Hat Enterprise Linux
7 1 (0.16%) Windows 8
7 1 (0.16%) Windows Server 2003
7 1 (0.16%) Windows Server 2012
Processes & Methodologies
1 357 (56.13%) ITIL
2 277 (43.55%) Service Delivery
3 256 (40.25%) Service Management
4 113 (17.77%) Stakeholder Management
5 100 (15.72%) Project Management
5 100 (15.72%) Service Design
6 83 (13.05%) Agile Software Development
7 77 (12.11%) ITIL V3
8 65 (10.22%) Change Management
9 58 (9.12%) PRINCE2
10 53 (8.33%) ITSM
11 45 (7.08%) Continuous Improvement
12 43 (6.76%) Problem Management
13 38 (5.97%) Incident Management
14 34 (5.35%) CRM
15 29 (4.56%) Supplier Management
16 28 (4.40%) Release Management
17 26 (4.09%) Stakeholder Engagement
18 24 (3.77%) Line Management
18 24 (3.77%) Transition Management
Programming Languages
1 9 (1.42%) C
2 7 (1.10%) SQL
3 3 (0.47%) PHP
4 2 (0.31%) C#
4 2 (0.31%) JavaScript
4 2 (0.31%) Python
5 1 (0.16%) Java
Qualifications
1 90 (14.15%) Security Cleared
2 78 (12.26%) SC Cleared
3 70 (11.01%) ITIL Certification
4 20 (3.14%) Degree
5 12 (1.89%) DV Cleared
6 11 (1.73%) ISEB
6 11 (1.73%) PRINCE2 Certification
7 8 (1.26%) PMP
8 6 (0.94%) PRINCE2 Practitioner
9 5 (0.79%) ITIL Foundation Certificate
10 4 (0.63%) BPSS Clearance
11 3 (0.47%) CCNA
11 3 (0.47%) Cisco Certification
11 3 (0.47%) Microsoft Certification
12 2 (0.31%) CCNP
12 2 (0.31%) MCSA
12 2 (0.31%) PMI Certification
12 2 (0.31%) Six Sigma Green Belt
13 1 (0.16%) MCSE
13 1 (0.16%) Postgraduate
Quality Assurance & Compliance
1 109 (17.14%) SLA
2 14 (2.20%) QA
3 7 (1.10%) Disclosure Scotland
4 6 (0.94%) COBIT
4 6 (0.94%) ISO/IEC 27001
4 6 (0.94%) PMO
5 3 (0.47%) GAMP
5 3 (0.47%) GxP
6 2 (0.31%) ISO 9001
6 2 (0.31%) PMBOK
7 1 (0.16%) Data Quality
7 1 (0.16%) ISO/IEC 20000
7 1 (0.16%) PCI DSS
System Software
1 22 (3.46%) Active Directory
2 7 (1.10%) VMware Infrastructure
3 2 (0.31%) Hyper-V
4 1 (0.16%) Shibboleth
4 1 (0.16%) Terminal Server
4 1 (0.16%) XenDesktop
Systems Management
1 3 (0.47%) OpenView Configuration Management
2 2 (0.31%) Opscode Chef
2 2 (0.31%) Puppet
3 1 (0.16%) CA Spectrum
3 1 (0.16%) Graphite
3 1 (0.16%) Microsoft Clustering
3 1 (0.16%) NetBackup
3 1 (0.16%) Norton AntiVirus
3 1 (0.16%) Opsview
3 1 (0.16%) SCCM
3 1 (0.16%) SCOrch
3 1 (0.16%) SCSM
3 1 (0.16%) Tivoli Storage Manager
Vendors
1 39 (6.13%) SAP
2 34 (5.35%) ServiceNow
3 30 (4.72%) Microsoft
4 16 (2.52%) Remedy
5 14 (2.20%) BMC
6 11 (1.73%) Cisco
7 10 (1.57%) Citrix
7 10 (1.57%) HP
7 10 (1.57%) VMware
8 6 (0.94%) Oracle
9 5 (0.79%) CA
9 5 (0.79%) IBM
9 5 (0.79%) MicroStrategy
10 4 (0.63%) Apple
11 2 (0.31%) Mitel
12 1 (0.16%) BT
12 1 (0.16%) Capita
12 1 (0.16%) IBM Sterling
12 1 (0.16%) JD Edwards
12 1 (0.16%) Wyse
North London
Plan-net
Rate: Competitive rate
Posted: 3 days ago
Letchworth Garden City, Hertfordshire
Deerfoot IT Resources Ltd
Posted: 4 days ago
Milton Keynes
aap3
Rate: £260.00 - £300.00 per day
Posted: 5 days ago
Leeds, West Yorkshire
Spring Technology
Posted: 3 days ago
Oxfordshire
IntaPeople
Rate: £400 - £500 per annum
Posted: 4 days ago
Oxford, Oxfordshire
Understanding Recruitment
Rate: £450.00 - £500.00 per day
Posted: 4 days ago
Bracknell, Berkshire
Lorien Resourcing
Posted: 4 days ago