The median contractor rate for a Service Manager was £450 per day in advertised job vacancies in England during the 3 months to 23 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Manager
UK / England
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 283 279 266
Rank change year-on-year -4 -13  
Contract jobs requiring a Service Manager 347 411 438
As % of all contract IT jobs advertised in England 0.81% 0.83% 0.86%
As % of the Job Titles category 0.85% 0.87% 0.90%
Number of daily rates quoted 240 274 280
Median daily rate £450 £420 £413
Median daily rate % change year-on-year +7.14% +1.81%  
90% offered a daily rate of more than £290 £325 £300
10% offered a daily rate of more than £575 £575 £570
UK excluding London median daily rate £417 £419 £400
% change year-on-year -0.47% +4.68%  
Number of hourly rates quoted 2 8 3
Median hourly rate £18.94 £29.50 £30.52
Median hourly rate % change year-on-year -35.81% -3.34%  
UK excluding London median hourly rate £14.12 £32.00 £30.52
% change year-on-year -55.87% +4.84%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
England
Contract job vacancies with a job title containing a recognized job role 40726 46972 48452
As % of all contract IT job vacancies advertised in England 94.73% 95.05% 94.81%
Number of daily rates quoted 26580 31013 30938
Median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25%  
90% offered a daily rate of more than £275 £263 £250
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 1241 1367 1887
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year +2.85% +6.06%  
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £43.25 £40.00
UK excluding London median hourly rate £17.50 £17.45 £16.14
% change year-on-year +0.28% +8.11%  

Service Manager
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Service Manager in the job title.

Job vacancy trend for Service Manager in England

Service Manager
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Manager in England.

Contractor daily rate trend for Service Manager in England

Service Manager
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Service Manager in England over the 3 months to 23 June 2017.

Contractor daily rate histogram for Service Manager in England

Service Manager
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Manager in England.

Contractor hourly rate trend for Service Manager in England

Service Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the England region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London 0 170 £500 +17.64% 35
South East +8 93 £425 +4.79% 23
North West +9 25 £400 -15.78% 9
East of England +1 19 £421 +16.20% 13
West Midlands -7 18 £375 +9.09% 10
South West -3 10 £475 +5.55% 7
East Midlands -11 9 £295 -23.87% 3
North East +67 2 - - 2
Yorkshire +12 1 - - 3
Service Manager
UK

Service Manager Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 23 June 2017, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Service Manager in the job title.

1 412 (63.68%) ITIL
2 297 (45.90%) Service Delivery
3 267 (41.27%) Service Management
4 154 (23.80%) Finance
5 123 (19.01%) Stakeholder Management
6 103 (15.92%) Project Management
7 97 (14.99%) SLA
8 93 (14.37%) Service Design
9 91 (14.06%) ITIL Certification
10 82 (12.67%) Security Cleared
11 78 (12.06%) ITIL V3
12 77 (11.90%) ITSM
13 75 (11.59%) Agile Software Development
14 68 (10.51%) Change Management
15 62 (9.58%) SC Cleared
16 57 (8.81%) Analytical Skills
17 52 (8.04%) Telecoms
18 50 (7.73%) Incident Management
18 50 (7.73%) Continuous Improvement
19 45 (6.96%) PRINCE2
20 43 (6.65%) SAP
21 38 (5.87%) Microsoft
22 34 (5.26%) CRM
22 34 (5.26%) Problem Management
23 32 (4.95%) Release Management
23 32 (4.95%) Stakeholder Engagement
23 32 (4.95%) Coaching
24 31 (4.79%) Retail
25 30 (4.64%) Microsoft Excel
26 29 (4.48%) Data Centre

Service Manager Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (1.08%) SharePoint
2 4 (0.62%) Skype for Business
3 3 (0.46%) MS Exchange
4 2 (0.31%) Blackberry Enterprise Server
4 2 (0.31%) SAS
4 2 (0.31%) WebSphere
5 1 (0.15%) Apache
5 1 (0.15%) CloudStack
5 1 (0.15%) Confluence
5 1 (0.15%) Exchange Server 2013
5 1 (0.15%) OpenStack
Applications
1 30 (4.64%) Microsoft Excel
2 24 (3.71%) Microsoft PowerPoint
3 22 (3.40%) Microsoft Office
4 6 (0.93%) Microsoft Project
5 5 (0.77%) MS Visio
6 2 (0.31%) Open Workbench
6 2 (0.31%) Spreadsheet
7 1 (0.15%) S-PLUS
Business Applications
1 11 (1.70%) Dynamics CRM
2 8 (1.24%) Remedy ITSM
3 4 (0.62%) SAP GRC
4 3 (0.46%) SAP Oil and Gas
5 2 (0.31%) Oracle EBS
6 1 (0.15%) Oracle ERP
6 1 (0.15%) Oracle Retail
6 1 (0.15%) Unit4 Business World
Cloud Services
1 19 (2.94%) Office 365
2 16 (2.47%) SuccessFactors
3 9 (1.39%) Cloud Computing
4 5 (0.77%) Amazon AWS
5 3 (0.46%) SaaS
6 2 (0.31%) IaaS
6 2 (0.31%) Microsoft Azure
6 2 (0.31%) PaaS
7 1 (0.15%) Veeva
Communications & Networking
1 12 (1.85%) WAN
2 11 (1.70%) LAN
3 7 (1.08%) MPLS
4 6 (0.93%) SMS
5 5 (0.77%) Internet
6 4 (0.62%) Firewall
6 4 (0.62%) Skype
6 4 (0.62%) VoIP
7 3 (0.46%) 3G
7 3 (0.46%) Broadband
7 3 (0.46%) Radio Access Network
7 3 (0.46%) TCP/IP
8 2 (0.31%) 4G
8 2 (0.31%) DNS
8 2 (0.31%) Network Security
8 2 (0.31%) Unified Communications
8 2 (0.31%) VoLTE
8 2 (0.31%) Wi-Fi
9 1 (0.15%) PABX
9 1 (0.15%) Software-Defined Networking
Database & Business Intelligence
1 4 (0.62%) Big Data
1 4 (0.62%) SAP HANA
2 3 (0.46%) Data Warehouse
3 2 (0.31%) Hadoop
3 2 (0.31%) SQL Server
4 1 (0.15%) Blockchain
4 1 (0.15%) BusinessObjects
4 1 (0.15%) BusinessObjects XI
4 1 (0.15%) MySQL
4 1 (0.15%) SQL Server 2008
4 1 (0.15%) SQL Server 2014
Development Applications
1 6 (0.93%) JIRA
General
1 154 (23.80%) Finance
2 52 (8.04%) Telecoms
3 31 (4.79%) Retail
4 25 (3.86%) Banking
5 21 (3.25%) Legal
6 10 (1.55%) Back Office
6 10 (1.55%) Billing
7 9 (1.39%) Law
8 7 (1.08%) Advertising
8 7 (1.08%) Investment Banking
8 7 (1.08%) Marketing
8 7 (1.08%) Pharmaceutical
9 5 (0.77%) Manufacturing
9 5 (0.77%) Publishing
10 4 (0.62%) Electronics
10 4 (0.62%) Financial Institution
10 4 (0.62%) Local Government
11 2 (0.31%) Automotive
11 2 (0.31%) Games
11 2 (0.31%) Retail Banking
Libraries, Frameworks & Software Standards
1 8 (1.24%) Web Services
2 1 (0.15%) CSS
2 1 (0.15%) HTML
2 1 (0.15%) LAMP
2 1 (0.15%) Oracle Fusion
2 1 (0.15%) Velocity
2 1 (0.15%) WS-I
2 1 (0.15%) XML
2 1 (0.15%) XML Messaging
Miscellaneous
1 57 (8.81%) Analytical Skills
2 29 (4.48%) Data Centre
3 21 (3.25%) Management Information System
4 18 (2.78%) Virtual Team
5 15 (2.32%) CMDB
6 9 (1.39%) Data Protection Act
7 8 (1.24%) Smart Meter
7 8 (1.24%) User Experience
8 3 (0.46%) Blackberry
8 3 (0.46%) Digital TV
8 3 (0.46%) Greenfield Project
8 3 (0.46%) NHS
9 2 (0.31%) Computer Science
9 2 (0.31%) EPoS
9 2 (0.31%) IVR
9 2 (0.31%) Life Science
9 2 (0.31%) N-Tier
9 2 (0.31%) Public Cloud
9 2 (0.31%) Reinsurance
9 2 (0.31%) Social Media
Operating Systems
1 23 (3.55%) Windows
2 8 (1.24%) Windows 7
2 8 (1.24%) Windows Server
3 5 (0.77%) Windows Server 2008
4 4 (0.62%) Windows 10
5 3 (0.46%) Android
5 3 (0.46%) Unix
5 3 (0.46%) Windows 8
5 3 (0.46%) Windows Server 2012
6 2 (0.31%) Apple iOS
6 2 (0.31%) Linux
7 1 (0.15%) Mac OS X
7 1 (0.15%) Windows 2000 Server
Processes & Methodologies
1 412 (63.68%) ITIL
2 297 (45.90%) Service Delivery
3 267 (41.27%) Service Management
4 123 (19.01%) Stakeholder Management
5 103 (15.92%) Project Management
6 93 (14.37%) Service Design
7 78 (12.06%) ITIL V3
8 77 (11.90%) ITSM
9 75 (11.59%) Agile Software Development
10 68 (10.51%) Change Management
11 50 (7.73%) Continuous Improvement
11 50 (7.73%) Incident Management
12 45 (6.96%) PRINCE2
13 34 (5.26%) CRM
13 34 (5.26%) Problem Management
14 32 (4.95%) Coaching
14 32 (4.95%) Release Management
14 32 (4.95%) Stakeholder Engagement
15 28 (4.33%) Line Management
16 27 (4.17%) Supplier Management
Programming Languages
1 5 (0.77%) C
2 3 (0.46%) SQL
3 2 (0.31%) VBA
4 1 (0.15%) PHP
Qualifications
1 91 (14.06%) ITIL Certification
2 82 (12.67%) Security Cleared
3 62 (9.58%) SC Cleared
4 27 (4.17%) Degree
5 13 (2.01%) DV Cleared
5 13 (2.01%) ITIL Foundation Certificate
6 12 (1.85%) BPSS Clearance
7 9 (1.39%) PRINCE2 Certification
8 7 (1.08%) PMP
9 6 (0.93%) Master's Degree
10 3 (0.46%) CCNA
10 3 (0.46%) Cisco Certification
10 3 (0.46%) Microsoft Certification
10 3 (0.46%) PMI Certification
10 3 (0.46%) PRINCE2 Practitioner
11 2 (0.31%) ISEB
11 2 (0.31%) MCSE
12 1 (0.15%) CTC Cleared
12 1 (0.15%) MBA
12 1 (0.15%) Six Sigma Green Belt
Quality Assurance & Compliance
1 97 (14.99%) SLA
2 14 (2.16%) ISO/IEC 20000
3 13 (2.01%) ISO/IEC 27001
3 13 (2.01%) QA
4 12 (1.85%) COBIT
5 8 (1.24%) Disclosure Scotland
6 6 (0.93%) Sarbanes-Oxley
7 5 (0.77%) PMO
8 4 (0.62%) GAMP
8 4 (0.62%) ISO 9001
9 3 (0.46%) GxP
10 1 (0.15%) Data Quality
10 1 (0.15%) ISO 20022
System Software
1 18 (2.78%) Active Directory
2 2 (0.31%) Hyper-V
2 2 (0.31%) VMware Infrastructure
3 1 (0.15%) Firmware
3 1 (0.15%) VMware Workstation
Systems Management
1 5 (0.77%) SCCM
1 5 (0.77%) SCOM
2 3 (0.46%) SCOrch
2 3 (0.46%) SCSM
3 1 (0.15%) AirWatch
3 1 (0.15%) Cisco CUCM
3 1 (0.15%) Cisco IPCC
3 1 (0.15%) NetBackup
3 1 (0.15%) Tivoli Storage Manager
Vendors
1 43 (6.65%) SAP
2 38 (5.87%) Microsoft
3 27 (4.17%) ServiceNow
4 12 (1.85%) Cisco
4 12 (1.85%) Remedy
5 9 (1.39%) HP
5 9 (1.39%) IBM
6 6 (0.93%) Apple
6 6 (0.93%) Oracle
7 5 (0.77%) BMC
7 5 (0.77%) VMware
8 4 (0.62%) Motorola
9 3 (0.46%) Citrix
9 3 (0.46%) Salesforce.com
9 3 (0.46%) SolarWinds
10 2 (0.31%) ArcSight
10 2 (0.31%) Capita
10 2 (0.31%) IBM Sterling
10 2 (0.31%) JD Edwards
10 2 (0.31%) Mitel
Manchester, Lancashire
Spring Technology
Posted: 23 hours ago
London
Vertus Partners
Rate: Up to £800 per day
Posted: 19 hours ago
Bromley, Kent
JM
Rate: £400 - £450 per day
Posted: 19 hours ago
London
McGregor Boyall
Rate: £650 - £800 per day
Posted: 22 hours ago
Eastleigh, Hampshire
Lorien Resourcing
Rate: £300 per annum
Posted: 19 hours ago
Guildford, Surrey
Experis Ltd
Posted: Yesterday
London
onezeero.
Rate: £200 - £300 per annum
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Reed Technology
Rate: £14.12 per hour
Posted: 6 days ago
Wiltshire
Synergize Consulting
Posted: 2 days ago
Southampton
TDA Group
Rate: £350 - £400 per day
Posted: 6 days ago
London
Ebury
Rate: £300.00 - £350.00 per day
Posted: 6 days ago
London
Computer Futures
Rate: competitive
Posted: 6 days ago
Birmingham, West Midlands (County)
Roc Search
Rate: £300 - £350 per day
Posted: 3 days ago