Customer Journey Map Contracts in the North of England

Customer Journey Mapping
England > North of England

The table below provides summary statistics for contract job vacancies advertised in the North of England requiring Customer Journey Map skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Journey Map over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 162 182 210
Rank change year-on-year +20 +28 +23
Contract jobs citing Customer Journey Map 4 3 10
As % of all contract jobs advertised in the North of England 0.12% 0.063% 0.17%
As % of the Processes & Methodologies category 0.13% 0.073% 0.19%
Number of daily rates quoted 3 1 5
10th Percentile £312 - £403
25th Percentile £329 £325 £425
Median daily rate (50th Percentile) £358 £350 £450
Median % change year-on-year +2.29% -22.22% -35.71%
75th Percentile £502 £375 £475
90th Percentile £588 - £603
England median daily rate £513 £550 £525
% change year-on-year -6.82% +4.76% -2.96%

All Process and Methodology Skills
North of England

Customer Journey Map falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the North of England.

Contract vacancies with a requirement for process or methodology skills 2,966 4,089 5,288
As % of all contract IT jobs advertised in the North of England 90.02% 85.76% 90.72%
Number of daily rates quoted 1,908 2,506 3,674
10th Percentile £263 £300 £302
25th Percentile £378 £400 £413
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +5.26%
75th Percentile £563 £588 £600
90th Percentile £650 £675 £688
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 154 355 207
10th Percentile £13.83 £11.03 £10.63
25th Percentile £18.20 £12.45 £15.25
Median hourly rate £28.75 £17.50 £27.70
Median % change year-on-year +64.29% -36.82% +49.73%
75th Percentile £55.76 £44.41 £45.05
90th Percentile £82.56 £53.90 £65.00
England median hourly rate £29.07 £36.00 £37.50
% change year-on-year -19.25% -4.00% +53.06%

Customer Journey Map
Job Vacancy Trend in the North of England

Job postings citing Customer Journey Map as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Customer Journey Map in the North of England

Customer Journey Map
Contractor Daily Rate Trend in the North of England

3-month moving average daily rate quoted in jobs citing Customer Journey Map in the North of England.

Daily rate trend for Customer Journey Map in the North of England

Customer Journey Map
Daily Rate Histogram in the North of England

Daily rate distribution for jobs citing Customer Journey Map in the North of England over the 6 months to 1 May 2025.

Daily rate histogram for Customer Journey Map in the North of England

Customer Journey Map
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Journey Map within the North of England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +8 3 £465 +32.86%
North West - 1 £358 - 4
Customer Journey Map
England

Customer Journey Map
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (25.00%) SAP GRC
General
1 1 (25.00%) Analytical Skills
1 1 (25.00%) Local Government
1 1 (25.00%) Public Sector
1 1 (25.00%) Social Skills
Job Titles
1 3 (75.00%) Analyst
1 3 (75.00%) Business Analyst
2 1 (25.00%) Change Analyst
2 1 (25.00%) Lead
2 1 (25.00%) Payments Analyst
2 1 (25.00%) Payments Business Analyst
2 1 (25.00%) Senior
2 1 (25.00%) Senior Analyst
2 1 (25.00%) Senior Business Analyst
2 1 (25.00%) Service Analyst
2 1 (25.00%) Service Transformation Analyst
2 1 (25.00%) Transformation Analyst
Processes & Methodologies
1 4 (100.00%) Journey Map
2 2 (50.00%) Change Management
2 2 (50.00%) Problem-Solving
2 2 (50.00%) Stakeholder Management
3 1 (25.00%) Actionable Insight
3 1 (25.00%) Agile
3 1 (25.00%) Business Analysis
3 1 (25.00%) Data Analysis
3 1 (25.00%) GAP Analysis
3 1 (25.00%) Impact Analysis
3 1 (25.00%) Impact Assessments
3 1 (25.00%) PRINCE2
3 1 (25.00%) Process Improvement
3 1 (25.00%) Process Management
3 1 (25.00%) Project Management
3 1 (25.00%) Requirements Gathering
3 1 (25.00%) Risk Management
3 1 (25.00%) Traceability Matrix
3 1 (25.00%) Workflow
Qualifications
1 1 (25.00%) CBAP
Quality Assurance & Compliance
1 1 (25.00%) Actionable Recommendations
Vendors
1 1 (25.00%) SAP