Period
to 15 December 2018

The median contractor rate for a Desktop Support Engineer was £109 per day in advertised job vacancies in the North West during the 6 months to 15 December 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Engineer
England > North West
6 months to
15 Dec 2018
Same period 2017 Same period 2016
Rank 189 180 212
Rank change year-on-year -9 +32 +10
Contract jobs requiring a Desktop Support Engineer 29 33 15
As % of all contract IT jobs advertised in the North West 0.49% 0.58% 0.23%
As % of the Job Titles category 0.51% 0.61% 0.24%
Number of daily rates quoted 12 9 4
North West median daily rate £109 £180 £198
Median daily rate % change year-on-year -39.58% -8.86% -7.06%
10th Percentile £88 £143 £120
90th Percentile £172 £190 £271
England median daily rate £170 £154 £155
% change year-on-year +10.57% -0.81% +3.33%
Number of hourly rates quoted 14 16 7
North West median hourly rate £17.50 £13.00 £13.00
Median hourly rate % change year-on-year +34.62% - -
England median hourly rate £17.50 £15.50 £15.20
% change year-on-year +12.90% +1.97% +9.55%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
North West
Contract vacancies in the North West with a recognized job title 5,648 5,421 6,140
% of contract IT jobs with a recognized job title 94.65% 95.37% 94.62%
Number of daily rates quoted 3,551 3,430 3,977
North West median daily rate £400 £400 £400
10th Percentile £233 £250 £232
90th Percentile £575 £588 £556
England median daily rate £460 £450 £425
% change year-on-year +2.22% +5.88% +3.03%
Number of hourly rates quoted 340 259 214
North West median hourly rate £19.25 £19.50 £18.00
Median hourly rate % change year-on-year -1.28% +8.33% -10.00%
10th Percentile £11.25 £11.25 £11.04
90th Percentile £45.53 £48.75 £48.44
England median hourly rate £18.50 £18.70 £18.00
% change year-on-year -1.07% +3.89% +0.11%

Desktop Support Engineer
Job Vacancy Trend in the North West

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Desktop Support Engineer in the North West

Desktop Support Engineer
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Engineer in the North West.

Contractor daily rate trend for Desktop Support Engineer in the North West

Desktop Support Engineer
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing Desktop Support Engineer in the North West over the 6 months to 15 December 2018.

Contractor daily rate histogram for Desktop Support Engineer in the North West

Desktop Support Engineer
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Engineer in the North West.

Contractor hourly rate trend for Desktop Support Engineer in the North West

Desktop Support Engineer
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing Desktop Support Engineer in the North West over the 6 months to 15 December 2018.

Contractor hourly rate histogram for Desktop Support Engineer in the North West

Desktop Support Engineer
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Engineer within the North West region over the 6 months to 15 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -9 14 £133 -26.39% 1
Merseyside -5 7 £108 -40.28%
Cheshire -14 7 - - 1
Lancashire - 1 - -
Desktop Support Engineer
England

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 15 December 2018, Desktop Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region featuring Desktop Support Engineer in the job title.

1 24 (82.76%) Windows
2 14 (48.28%) Windows 7
2 14 (48.28%) Windows 10
3 12 (41.38%) Active Directory
4 10 (34.48%) Office 365
5 8 (27.59%) SCCM
6 7 (24.14%) Microsoft
6 7 (24.14%) Apple
7 6 (20.69%) Mac OS X
8 5 (17.24%) Microsoft Office
9 4 (13.79%) ITIL
9 4 (13.79%) Publishing
9 4 (13.79%) ServiceNow
9 4 (13.79%) Asset Management
10 3 (10.34%) ITSM
10 3 (10.34%) Retail
10 3 (10.34%) Software Deployment
10 3 (10.34%) Apple iOS
10 3 (10.34%) Mac OS
10 3 (10.34%) Security Cleared
10 3 (10.34%) Migration
10 3 (10.34%) Systems Management Server (SMS)
10 3 (10.34%) Windows XP
10 3 (10.34%) HP
10 3 (10.34%) Break/Fix
11 2 (6.90%) Problem-Solving
11 2 (6.90%) Technical Leadership
11 2 (6.90%) Snow
11 2 (6.90%) OneDrive
11 2 (6.90%) BitLocker

Desktop Support Engineer Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.45%) IBM Notes
Applications
1 5 (17.24%) Microsoft Office
2 1 (3.45%) MS Visio
Cloud Services
1 10 (34.48%) Office 365
2 2 (6.90%) OneDrive
Communications & Networking
1 2 (6.90%) DNS
2 1 (3.45%) LAN
2 1 (3.45%) TCP/IP
2 1 (3.45%) VPN
2 1 (3.45%) WAN
General
1 4 (13.79%) Publishing
2 3 (10.34%) Retail
3 2 (6.90%) Automotive
4 1 (3.45%) Marketing
Miscellaneous
1 1 (3.45%) Analytical Skills
1 1 (3.45%) Blackberry
1 1 (3.45%) Fat Client
1 1 (3.45%) Smartphone
1 1 (3.45%) Thin Client
Operating Systems
1 24 (82.76%) Windows
2 14 (48.28%) Windows 10
2 14 (48.28%) Windows 7
3 6 (20.69%) Mac OS X
4 3 (10.34%) Apple iOS
4 3 (10.34%) Mac OS
4 3 (10.34%) Windows XP
5 2 (6.90%) Windows Server 2012
6 1 (3.45%) Windows 8
6 1 (3.45%) Windows Server
6 1 (3.45%) Windows Server 2008
6 1 (3.45%) Windows Vista
Processes & Methodologies
1 4 (13.79%) Asset Management
1 4 (13.79%) ITIL
2 3 (10.34%) Break/Fix
2 3 (10.34%) ITSM
2 3 (10.34%) Migration
2 3 (10.34%) Software Deployment
3 2 (6.90%) Problem-Solving
3 2 (6.90%) Technical Leadership
4 1 (3.45%) Change Management
4 1 (3.45%) Continuous Improvement
4 1 (3.45%) Customer Requirements
4 1 (3.45%) Hardware Maintenance
4 1 (3.45%) Information Security
4 1 (3.45%) Matrix Organization
4 1 (3.45%) Network Virtualisation
4 1 (3.45%) OOD
4 1 (3.45%) Proactive Monitoring
Programming Languages
1 1 (3.45%) SQL
Qualifications
1 3 (10.34%) Security Cleared
2 1 (3.45%) A+ Certification
2 1 (3.45%) MCP
2 1 (3.45%) MCSE
2 1 (3.45%) Microsoft Certification
Quality Assurance & Compliance
1 2 (6.90%) SLA
System Software
1 12 (41.38%) Active Directory
2 2 (6.90%) BitLocker
3 1 (3.45%) Virtual Desktop
3 1 (3.45%) VMware Infrastructure
3 1 (3.45%) VMware NSX
3 1 (3.45%) vSphere
Systems Management
1 8 (27.59%) SCCM
2 3 (10.34%) Systems Management Server (SMS)
3 1 (3.45%) NetBackup
3 1 (3.45%) vMotion
3 1 (3.45%) vRealize
Vendors
1 7 (24.14%) Apple
1 7 (24.14%) Microsoft
2 4 (13.79%) ServiceNow
3 3 (10.34%) HP
4 2 (6.90%) Ivanti
4 2 (6.90%) Snow
5 1 (3.45%) Adobe
5 1 (3.45%) Altiris
5 1 (3.45%) Citrix
5 1 (3.45%) Dell
5 1 (3.45%) Google
5 1 (3.45%) Lotus
5 1 (3.45%) Mitel
5 1 (3.45%) Polycom
5 1 (3.45%) Remedy
5 1 (3.45%) Sophos
5 1 (3.45%) VMware
5 1 (3.45%) Xerox