Period
to 22 November 2017

The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > North West
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 22 19 20
Rank change year-on-year -3 +1 +2
Contract jobs citing ITIL 410 499 623
As % of all contract IT jobs advertised in the North West 7.18% 7.28% 7.34%
As % of the Processes & Methodologies category 8.86% 8.68% 9.03%
Number of daily rates quoted 271 328 364
North West median daily rate £400 £375 £400
Median daily rate % change year-on-year +6.67% -6.25% +23.08%
10th Percentile £135 £213 £195
90th Percentile £600 £556 £600
England median daily rate £388 £375 £375
% change year-on-year +3.33% - +0.33%
Number of hourly rates quoted 39 21 61
North West median hourly rate £14.50 £14.86 £25.12
Median hourly rate % change year-on-year -2.42% -40.84% +56.22%
10th Percentile £11.19 £12.50 £11.25
90th Percentile £36.60 £53.00 £41.80
England median hourly rate £15.00 £16.50 £16.50
% change year-on-year -9.09% - +10.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Contract vacancies with a requirement for process or methodology skills 4628 5750 6896
As % of all contract IT jobs advertised in the North West 81.06% 83.83% 81.22%
Number of daily rates quoted 2961 3702 4181
North West median daily rate £400 £400 £400
10th Percentile £263 £263 £255
90th Percentile £588 £556 £575
England median daily rate £450 £425 £423
% change year-on-year +5.88% +0.47% +5.75%
Number of hourly rates quoted 202 166 282
North West median hourly rate £27.00 £22.42 £30.52
Median hourly rate % change year-on-year +20.41% -26.53% +74.40%
10th Percentile £11.56 £12.13 £12.37
90th Percentile £53.00 £53.00 £52.47
England median hourly rate £24.00 £24.43 £22.50
% change year-on-year -1.76% +8.58% +18.42%

ITIL
Job Vacancy Trend in the North West

Job postings citing ITIL as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ITIL in the North West

ITIL
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the North West.

Contractor daily rate trend for ITIL in the North West

ITIL
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing ITIL in the North West over the 6 months to 22 November 2017.

Contractor daily rate histogram for ITIL in the North West

ITIL
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the North West.

Contractor hourly rate trend for ITIL in the North West

ITIL
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing ITIL in the North West over the 6 months to 22 November 2017.

Contractor hourly rate histogram for ITIL in the North West

ITIL
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the North West region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +10 219 £400 +14.29% 37
Cheshire +9 110 £413 +3.45% 16
Merseyside +11 32 £335 -4.29% 6
Lancashire -23 22 £360 -14.29% 6
Cumbria +4 14 £425 +25.00% 1
ITIL
England

For the 6 months to 22 November 2017, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for ITIL.

1 121 (29.51%) Windows
2 120 (29.27%) Service Management
3 95 (23.17%) Microsoft
4 94 (22.93%) Finance
5 84 (20.49%) Active Directory
6 62 (15.12%) ITIL Certification
6 62 (15.12%) ITSM
7 57 (13.90%) Change Management
8 53 (12.93%) Project Management
8 53 (12.93%) PRINCE2
9 51 (12.44%) DNS
10 49 (11.95%) Agile Software Development
11 48 (11.71%) Incident Management
11 48 (11.71%) Stakeholder Management
12 47 (11.46%) Windows Server
13 46 (11.22%) Security Cleared
14 43 (10.49%) Service Design
15 40 (9.76%) Cisco
16 39 (9.51%) SQL
17 38 (9.27%) DHCP
18 37 (9.02%) Unix
18 37 (9.02%) Microsoft Office
18 37 (9.02%) Service Delivery
18 37 (9.02%) Management Information System
18 37 (9.02%) Banking
18 37 (9.02%) SC Cleared
18 37 (9.02%) ITIL V3
18 37 (9.02%) ServiceNow
18 37 (9.02%) Analytical Skills
19 36 (8.78%) SCCM

ITIL
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (7.07%) MS Exchange
2 14 (3.41%) Exchange Server 2010
3 13 (3.17%) SharePoint
4 8 (1.95%) IIS
4 8 (1.95%) Skype for Business
5 6 (1.46%) WebSphere
6 5 (1.22%) CMS
7 4 (0.98%) Apache
7 4 (0.98%) Blackberry Enterprise Server
7 4 (0.98%) Tomcat
8 3 (0.73%) Confluence
8 3 (0.73%) IBM Notes
8 3 (0.73%) SAS
9 2 (0.49%) Exchange Server 2013
9 2 (0.49%) JBoss
9 2 (0.49%) NetWeaver
9 2 (0.49%) Oracle Self-Service HR
9 2 (0.49%) SAP Portal
9 2 (0.49%) SharePoint 2010
9 2 (0.49%) SharePoint 2013
Applications
1 37 (9.02%) Microsoft Office
2 6 (1.46%) Microsoft Excel
3 3 (0.73%) Microsoft PowerPoint
4 2 (0.49%) MS Visio
Business Applications
1 11 (2.68%) Unit4 Business World
2 5 (1.22%) Oracle EBS
3 3 (0.73%) Oracle EBS R12
4 2 (0.49%) Dynamics CRM
4 2 (0.49%) Oracle Applications
4 2 (0.49%) Oracle HRMS
4 2 (0.49%) Oracle Payroll
4 2 (0.49%) Remedy ITSM
5 1 (0.24%) CSG Singleview
5 1 (0.24%) Magento
5 1 (0.24%) Oracle General Ledger
5 1 (0.24%) Oracle Payables
5 1 (0.24%) Oracle Receivables
Cloud Services
1 34 (8.29%) Office 365
2 14 (3.41%) Amazon AWS
2 14 (3.41%) Microsoft Azure
3 11 (2.68%) PaaS
4 6 (1.46%) Yammer
5 4 (0.98%) Azure Active Directory
5 4 (0.98%) OneDrive
5 4 (0.98%) SaaS
6 2 (0.49%) Cloud Computing
6 2 (0.49%) IaaS
6 2 (0.49%) Slack
6 2 (0.49%) SuccessFactors
6 2 (0.49%) Trello
7 1 (0.24%) Google Cloud Platform
Communications & Networking
1 51 (12.44%) DNS
2 38 (9.27%) DHCP
3 25 (6.10%) LAN
3 25 (6.10%) WAN
4 24 (5.85%) Firewall
5 18 (4.39%) TCP/IP
6 15 (3.66%) MPLS
7 14 (3.41%) VPN
8 12 (2.93%) ISDN
9 11 (2.68%) SAN
10 9 (2.20%) ADSL
10 9 (2.20%) Internet
10 9 (2.20%) Network Security
10 9 (2.20%) Skype
11 8 (1.95%) Junos
11 8 (1.95%) SSL
12 7 (1.71%) SNMP
12 7 (1.71%) VLAN
12 7 (1.71%) VoIP
13 6 (1.46%) SMS
Database & Business Intelligence
1 22 (5.37%) SQL Server
2 12 (2.93%) Oracle Database
3 8 (1.95%) Hadoop
3 8 (1.95%) Relational Database
4 5 (1.22%) MongoDB
4 5 (1.22%) Oracle Reports
4 5 (1.22%) PostgreSQL
5 4 (0.98%) Data Warehouse
5 4 (0.98%) DB2
5 4 (0.98%) OLAP
5 4 (0.98%) OLTP
5 4 (0.98%) SQL Server Reporting Services
5 4 (0.98%) Star Schema
6 3 (0.73%) Big Data
6 3 (0.73%) SQL Server 2012
7 2 (0.49%) RDBMS
7 2 (0.49%) SAP HANA
7 2 (0.49%) SQL Server 2014
7 2 (0.49%) SQL Server Analysis Services
7 2 (0.49%) SQL Server Integration Services
Development Applications
1 7 (1.71%) JIRA
2 6 (1.46%) HP UFT
3 4 (0.98%) JMeter
4 1 (0.24%) Oracle Forms
4 1 (0.24%) Team Foundation Server
General
1 94 (22.93%) Finance
2 37 (9.02%) Banking
3 18 (4.39%) Retail
4 14 (3.41%) Back Office
5 13 (3.17%) Telecoms
6 12 (2.93%) Local Government
7 8 (1.95%) Automotive
8 7 (1.71%) Law
8 7 (1.71%) Legal
8 7 (1.71%) Manufacturing
8 7 (1.71%) Retail Banking
9 6 (1.46%) Publishing
10 5 (1.22%) Pharmaceutical
11 4 (0.98%) Investment Banking
12 3 (0.73%) Marketing
13 1 (0.24%) Billing
13 1 (0.24%) Electronics
13 1 (0.24%) German Language
13 1 (0.24%) Private Banking
Job Titles
1 92 (22.44%) Analyst
2 41 (10.00%) Service Analyst
3 36 (8.78%) Architect
3 36 (8.78%) Service Manager
4 30 (7.32%) Service Desk Analyst
5 29 (7.07%) Support Analyst
6 26 (6.34%) IT Manager
7 23 (5.61%) ITIL Manager
8 18 (4.39%) IT Analyst
8 18 (4.39%) IT Services Manager
9 17 (4.15%) Consultant
9 17 (4.15%) Desktop Support
10 16 (3.90%) Developer
10 16 (3.90%) Network Engineer
11 15 (3.66%) Administrator
11 15 (3.66%) Infrastructure Engineer
12 14 (3.41%) Delivery Manager
12 14 (3.41%) IT Support
12 14 (3.41%) Programme Manager
13 13 (3.17%) Applications Support
Libraries, Frameworks & Software Standards
1 17 (4.15%) .NET
2 16 (3.90%) Web Services
3 12 (2.93%) XML
4 11 (2.68%) Middleware
5 7 (1.71%) CSS
5 7 (1.71%) HTML
6 6 (1.46%) REST
6 6 (1.46%) SOAP
7 5 (1.22%) .NET Framework
7 5 (1.22%) MSMQ
7 5 (1.22%) RabbitMQ
8 4 (0.98%) Hibernate
8 4 (0.98%) Twitter Bootstrap
8 4 (0.98%) XSD
8 4 (0.98%) XSLT
9 3 (0.73%) ASP.NET
9 3 (0.73%) XML Messaging
10 2 (0.49%) AngularJS
10 2 (0.49%) CSS3
10 2 (0.49%) WAP
Miscellaneous
1 37 (9.02%) Analytical Skills
1 37 (9.02%) Management Information System
2 21 (5.12%) Data Centre
3 17 (4.15%) CMDB
4 16 (3.90%) Blackberry
5 11 (2.68%) Public Cloud
6 9 (2.20%) User Experience
7 7 (1.71%) Computer Science
7 7 (1.71%) iPhone
7 7 (1.71%) Mainframe
8 6 (1.46%) Smartphone
9 5 (1.22%) Greenfield Project
9 5 (1.22%) Life Science
9 5 (1.22%) Mobile App
10 4 (0.98%) Enterprise Software
10 4 (0.98%) Reference Data
10 4 (0.98%) Replication
11 3 (0.73%) Clustering
11 3 (0.73%) NHS
11 3 (0.73%) PMI
Operating Systems
1 121 (29.51%) Windows
2 47 (11.46%) Windows Server
3 37 (9.02%) Unix
4 34 (8.29%) Windows 7
5 25 (6.10%) Linux
6 21 (5.12%) Windows Server 2008
7 18 (4.39%) Windows Server 2012
8 17 (4.15%) Windows 10
9 12 (2.93%) AIX
10 8 (1.95%) Apple iOS
11 7 (1.71%) Windows Server 2003
12 5 (1.22%) Red Hat Enterprise Linux
13 4 (0.98%) Android
13 4 (0.98%) SUSE
13 4 (0.98%) Windows 8
13 4 (0.98%) Windows XP
14 2 (0.49%) Mac OS
14 2 (0.49%) Mac OS X
14 2 (0.49%) Solaris
14 2 (0.49%) Windows 2000
Processes & Methodologies
1 120 (29.27%) Service Management
2 62 (15.12%) ITSM
3 57 (13.90%) Change Management
4 53 (12.93%) PRINCE2
4 53 (12.93%) Project Management
5 49 (11.95%) Agile Software Development
6 48 (11.71%) Incident Management
6 48 (11.71%) Stakeholder Management
7 43 (10.49%) Service Design
8 37 (9.02%) ITIL V3
8 37 (9.02%) Service Delivery
9 29 (7.07%) Problem Management
10 23 (5.61%) Configuration Management
11 21 (5.12%) Continuous Improvement
12 20 (4.88%) SFIA
13 19 (4.63%) Programme Management
13 19 (4.63%) TOGAF
14 18 (4.39%) DevOps
15 16 (3.90%) Enterprise Architecture
15 16 (3.90%) Release Management
Programming Languages
1 39 (9.51%) SQL
2 22 (5.37%) PowerShell
2 22 (5.37%) Shell Script
3 20 (4.88%) Java
4 11 (2.68%) JavaScript
5 8 (1.95%) C#
6 6 (1.46%) VBScript
7 5 (1.22%) C++
7 5 (1.22%) Go
7 5 (1.22%) Python
7 5 (1.22%) Scala
7 5 (1.22%) VB
8 4 (0.98%) C
8 4 (0.98%) PL/SQL
8 4 (0.98%) VB.NET
8 4 (0.98%) XPath
9 2 (0.49%) Bash Shell
9 2 (0.49%) JCL
9 2 (0.49%) PHP
9 2 (0.49%) R
Qualifications
1 62 (15.12%) ITIL Certification
2 46 (11.22%) Security Cleared
3 37 (9.02%) SC Cleared
4 32 (7.80%) Degree
4 32 (7.80%) Microsoft Certification
5 24 (5.85%) Cisco Certification
6 20 (4.88%) MCSE
7 19 (4.63%) CCNA
8 18 (4.39%) MCSA
9 15 (3.66%) CISSP
9 15 (3.66%) PRINCE2 Practitioner
10 12 (2.93%) CCNP
10 12 (2.93%) CISM
10 12 (2.93%) MCP
11 10 (2.44%) CCIE
12 9 (2.20%) ISEB
12 9 (2.20%) ITIL Foundation Certificate
13 7 (1.71%) MCITP
14 5 (1.22%) CCDP
14 5 (1.22%) Chartered Engineer
Quality Assurance & Compliance
1 32 (7.80%) SLA
2 23 (5.61%) COBIT
3 7 (1.71%) ISO/IEC 27001
4 6 (1.46%) Data Quality
4 6 (1.46%) PMO
5 5 (1.22%) Sarbanes-Oxley
6 4 (0.98%) COSO
7 3 (0.73%) Disclosure Scotland
7 3 (0.73%) QA
8 1 (0.24%) GDPR
8 1 (0.24%) ISO 9001
8 1 (0.24%) ISO/IEC 20000
System Software
1 84 (20.49%) Active Directory
2 18 (4.39%) VMware Infrastructure
3 17 (4.15%) Hyper-V
4 11 (2.68%) XenApp
5 8 (1.95%) Microsoft App-V
6 7 (1.71%) VMware ESXi
7 6 (1.46%) XenDesktop
8 4 (0.98%) Oracle RAC
8 4 (0.98%) ProxySG
9 2 (0.49%) PowerHA
9 2 (0.49%) Time Sharing Option
9 2 (0.49%) UAG
9 2 (0.49%) vSphere
9 2 (0.49%) XenServer
10 1 (0.24%) Docker
10 1 (0.24%) Forefront TMG
10 1 (0.24%) GPFS
10 1 (0.24%) iptables
10 1 (0.24%) Squid
10 1 (0.24%) Virtual Desktop
Systems Management
1 36 (8.78%) SCCM
2 11 (2.68%) SCOM
3 9 (2.20%) Ansible
4 7 (1.71%) HP Quality Center
5 6 (1.46%) WSUS
6 5 (1.22%) Mesos
6 5 (1.22%) Systems Management Server (SMS)
7 4 (0.98%) Data Guard
7 4 (0.98%) NetBackup
7 4 (0.98%) Oracle RMAN
8 3 (0.73%) Backup Exec
8 3 (0.73%) Forefront Identity Manager
8 3 (0.73%) McAfee ePO
8 3 (0.73%) Nagios
8 3 (0.73%) Tivoli
8 3 (0.73%) Tivoli Storage Manager
9 2 (0.49%) EdgeSight
9 2 (0.49%) Puppet
9 2 (0.49%) Symantec Enterprise Vault
10 1 (0.24%) Kubernetes
Vendors
1 95 (23.17%) Microsoft
2 40 (9.76%) Cisco
3 37 (9.02%) ServiceNow
4 35 (8.54%) Citrix
5 33 (8.05%) VMware
6 25 (6.10%) Oracle
7 22 (5.37%) HP
8 14 (3.41%) IBM
8 14 (3.41%) Juniper
9 12 (2.93%) CheckPoint
9 12 (2.93%) SAP
10 9 (2.20%) Red Hat
10 9 (2.20%) SolarWinds
11 8 (1.95%) Fortinet
11 8 (1.95%) Siebel
12 6 (1.46%) Apple
12 6 (1.46%) Snow
12 6 (1.46%) Symantec
13 5 (1.22%) AppSense
13 5 (1.22%) Palo Alto