The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England / North West
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 23 33 24
Rank change year-on-year +10 -9  
Contract jobs citing ITIL 164 209 241
As % of all contract IT jobs advertised in the North West 6.35% 5.43% 6.61%
As % of the Processes & Methodologies category 7.72% 6.60% 8.39%
Number of daily rates quoted 97 112 101
Median daily rate £350 £325 £400
Median daily rate % change year-on-year +7.69% -18.75%  
90% offered a daily rate of more than £136 £175 £160
10% offered a daily rate of more than £550 £522 £475
UK excluding London median daily rate £375 £350 £350
% change year-on-year +7.14% -  
Number of hourly rates quoted 24 19 27
Median hourly rate £16.00 £25.00 £27.50
Median hourly rate % change year-on-year -36.00% -9.09%  
90% offered a hourly rate of more than £12.65 £15.00 £14.00
10% offered a hourly rate of more than £38.15 £40.00 £57.00
UK excluding London median hourly rate £16.00 £17.50 £14.54
% change year-on-year -8.57% +20.39%  

ITIL is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for process and methodology skills.

Contract Process & Methodology Skills
North West
Contract job vacancies with a requirement for process and methodology skills 2125 3167 2872
As % of all contract IT job vacancies advertised in the North West 82.24% 82.32% 78.81%
Number of daily rates quoted 1345 1922 1563
Median daily rate £400 £400 £400
90% offered a daily rate of more than £275 £293 £275
10% offered a daily rate of more than £550 £538 £550
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 109 118 130
Median hourly rate £41.00 £37.50 £40.00
Median hourly rate % change year-on-year +9.33% -6.25%  
90% offered a hourly rate of more than £16.00 £16.00 £13.00
10% offered a hourly rate of more than £50.90 £50.00 £60.00
UK excluding London median hourly rate £36.00 £38.50 £30.20
% change year-on-year -6.49% +27.48%  

ITIL
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West citing ITIL as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITIL in the North West

ITIL
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the North West.

Contractor daily rate trend for ITIL in the North West

ITIL
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing ITIL in the North West over the 3 months to 28 March 2017.

Contractor daily rate histogram for ITIL in the North West

ITIL
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL in the North West.

Contractor hourly rate trend for ITIL in the North West

ITIL
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing ITIL in the North West over the 3 months to 28 March 2017.

Contractor hourly rate histogram for ITIL in the North West

ITIL
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the North West region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +8 79 £350 +9.37% 29
Cheshire +2 30 £300 -25.00% 12
Merseyside +17 26 £275 -15.38% 5
Lancashire -2 15 £638 +88.88% 4
Cumbria +6 4 - -
ITIL
England

ITIL
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 28 March 2017, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for ITIL.

1 108 (28.05%) Windows
2 106 (27.53%) Service Management
3 94 (24.42%) Microsoft
4 85 (22.08%) Change Management
5 83 (21.56%) Agile Software Development
6 71 (18.44%) PRINCE2
7 60 (15.58%) Analytical Skills
8 59 (15.32%) ITIL V3
9 58 (15.06%) Problem Management
9 58 (15.06%) Security Cleared
10 57 (14.81%) Active Directory
11 56 (14.55%) Finance
12 50 (12.99%) ServiceNow
13 46 (11.95%) SC Cleared
14 44 (11.43%) DevOps
14 44 (11.43%) Release Management
15 43 (11.17%) Linux
16 42 (10.91%) ITSM
16 42 (10.91%) Project Management
17 41 (10.65%) Unix
18 38 (9.87%) Incident Management
19 34 (8.83%) ITIL Certification
20 33 (8.57%) MS Excel
21 32 (8.31%) MS Office
21 32 (8.31%) VMware
22 30 (7.79%) Service Delivery
22 30 (7.79%) WAN
22 30 (7.79%) Cisco
22 30 (7.79%) Data Management
23 29 (7.53%) Banking

ITIL
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (7.01%) MS Exchange
2 17 (4.42%) SharePoint
3 14 (3.64%) Exchange Server 2010
3 14 (3.64%) WebSphere
4 13 (3.38%) IIS
5 11 (2.86%) IBM Notes
6 8 (2.08%) Apache
6 8 (2.08%) Oracle Application Server
7 6 (1.56%) JBoss
7 6 (1.56%) Tomcat
8 5 (1.30%) nginx
9 4 (1.04%) WebLogic
10 3 (0.78%) Blackberry Enterprise Server
10 3 (0.78%) Oracle 10gAS
11 2 (0.52%) Exchange Server 2003
11 2 (0.52%) Skype for Business
11 2 (0.52%) WebSphere Application Server
12 1 (0.26%) Exchange Server 2007
12 1 (0.26%) Exchange Server 2013
12 1 (0.26%) IBM HTTP Server
Applications
1 33 (8.57%) MS Excel
2 32 (8.31%) MS Office
3 14 (3.64%) MS PowerPoint
4 7 (1.82%) MS Visio
5 4 (1.04%) Adobe Captivate
5 4 (1.04%) MS Project
6 1 (0.26%) Spreadsheet
Business Applications
1 13 (3.38%) Oracle EBS
2 9 (2.34%) Oracle EBS R12
3 7 (1.82%) Dynamics CRM
4 5 (1.30%) Oracle Cash Management
4 5 (1.30%) Oracle Payables
5 4 (1.04%) Dynamics NAV
5 4 (1.04%) SAP Oil and Gas
6 3 (0.78%) Oracle General Ledger
7 2 (0.52%) Dynamics AX
8 1 (0.26%) MIS ActiveH
8 1 (0.26%) Oracle Applications
8 1 (0.26%) Oracle Financials
Cloud Services
1 24 (6.23%) PaaS
2 23 (5.97%) IaaS
2 23 (5.97%) SaaS
3 16 (4.16%) Office 365
4 7 (1.82%) Microsoft Azure
5 6 (1.56%) Amazon AWS
6 1 (0.26%) G Suite
6 1 (0.26%) Google Cloud Platform
6 1 (0.26%) OneDrive
6 1 (0.26%) Zapier
Communications & Networking
1 30 (7.79%) WAN
2 29 (7.53%) LAN
3 19 (4.94%) Firewall
4 17 (4.42%) LDAP
5 13 (3.38%) DHCP
5 13 (3.38%) DNS
5 13 (3.38%) SAN
5 13 (3.38%) Wi-Fi
6 12 (3.12%) Internet
7 11 (2.86%) SSL
8 9 (2.34%) Network Security
8 9 (2.34%) TCP/IP
9 8 (2.08%) VoIP
10 7 (1.82%) VPN
11 6 (1.56%) NAS
12 5 (1.30%) Kerberos
13 4 (1.04%) Reverse Proxy
13 4 (1.04%) Unified Communications
13 4 (1.04%) VLAN
14 3 (0.78%) Cisco IOS
Database & Business Intelligence
1 21 (5.45%) SQL Server
2 11 (2.86%) Oracle Database
3 10 (2.60%) Oracle Reports
4 9 (2.34%) Oracle Database 12c
5 6 (1.56%) Hadoop
6 5 (1.30%) SQL Server 2008
7 4 (1.04%) MySQL
7 4 (1.04%) SQL Server 2012
8 3 (0.78%) SQL Server 2005
9 2 (0.52%) Oracle Database 11g
9 2 (0.52%) SQL Server Reporting Services
10 1 (0.26%) Big Data
10 1 (0.26%) Data Mart
10 1 (0.26%) Data Warehouse
10 1 (0.26%) DB2
10 1 (0.26%) NonStop SQL
10 1 (0.26%) Oracle BI EE
10 1 (0.26%) PostgreSQL
10 1 (0.26%) SQL Server Analysis Services
10 1 (0.26%) SQL Server Integration Services
Development Applications
1 6 (1.56%) Selenium
2 3 (0.78%) StarTeam
3 2 (0.52%) JIRA
4 1 (0.26%) Bitbucket
4 1 (0.26%) Git (software)
4 1 (0.26%) Log4j
General
1 56 (14.55%) Finance
2 29 (7.53%) Banking
3 14 (3.64%) Manufacturing
4 10 (2.60%) Local Government
4 10 (2.60%) Telecoms
5 9 (2.34%) Automotive
6 5 (1.30%) General Ledger
7 3 (0.78%) Legal
7 3 (0.78%) Retail
8 2 (0.52%) Electronics
8 2 (0.52%) French Language
8 2 (0.52%) German Language
8 2 (0.52%) Marketing
8 2 (0.52%) Swedish Language
9 1 (0.26%) Back Office
9 1 (0.26%) Law
Job Titles
1 102 (26.49%) Analyst
2 32 (8.31%) Service Analyst
3 27 (7.01%) Service Desk Analyst
4 26 (6.75%) Architect
5 25 (6.49%) Service Manager
6 24 (6.23%) Developer
7 20 (5.19%) Support Analyst
8 19 (4.94%) Business Analyst
8 19 (4.94%) Project Manager
9 18 (4.68%) Operations Engineer
10 16 (4.16%) 1st Line Service Desk Analyst
10 16 (4.16%) 2nd Line Support
11 15 (3.90%) ITIL Manager
11 15 (3.90%) Support Engineer
12 14 (3.64%) Infrastructure Architect
13 12 (3.12%) IT Analyst
13 12 (3.12%) ServiceNow Developer
14 11 (2.86%) Applications Support
14 11 (2.86%) Senior Operations Engineer
14 11 (2.86%) Technical Analyst
Libraries, Frameworks & Software Standards
1 18 (4.68%) Web Services
2 16 (4.16%) Twitter Bootstrap
3 14 (3.64%) Middleware
4 12 (3.12%) AngularJS
5 9 (2.34%) HTML
6 8 (2.08%) .NET
6 8 (2.08%) Velocity
7 7 (1.82%) XML
8 6 (1.56%) Regular Expression
9 5 (1.30%) CSS
9 5 (1.30%) Oracle Fusion
10 4 (1.04%) ASP.NET
11 2 (0.52%) .NET Framework
11 2 (0.52%) ADO.NET
11 2 (0.52%) Classic ASP
11 2 (0.52%) jQuery
11 2 (0.52%) LAMP
11 2 (0.52%) LINQ
11 2 (0.52%) SOAP
11 2 (0.52%) WCF
Miscellaneous
1 60 (15.58%) Analytical Skills
2 25 (6.49%) Management Information System
3 23 (5.97%) Data Centre
4 15 (3.90%) User Experience
5 12 (3.12%) Tandem
6 11 (2.86%) Life Science
7 10 (2.60%) Web 2.0
8 8 (2.08%) Computer Science
9 7 (1.82%) Blackberry
9 7 (1.82%) Clustering
10 6 (1.56%) iPhone
10 6 (1.56%) Video Conferencing
11 5 (1.30%) Mainframe
11 5 (1.30%) NHS
11 5 (1.30%) Virtual Team
12 4 (1.04%) CMDB
12 4 (1.04%) Data Structures
12 4 (1.04%) e-Learning
12 4 (1.04%) Linux Command Line
12 4 (1.04%) PKI
Operating Systems
1 108 (28.05%) Windows
2 43 (11.17%) Linux
3 41 (10.65%) Unix
4 29 (7.53%) Windows 7
4 29 (7.53%) Windows Server
5 27 (7.01%) AIX
6 23 (5.97%) Windows Server 2008
6 23 (5.97%) Windows XP
7 19 (4.94%) Windows Server 2003
8 17 (4.42%) Windows 10
9 14 (3.64%) Windows Server 2012
10 13 (3.38%) Solaris
10 13 (3.38%) Windows 2000
11 12 (3.12%) Red Hat Enterprise Linux
12 11 (2.86%) HPUX
13 8 (2.08%) Windows 8
14 7 (1.82%) VME
15 2 (0.52%) Android
15 2 (0.52%) Apple iOS
16 1 (0.26%) CentOS
Processes & Methodologies
1 106 (27.53%) Service Management
2 85 (22.08%) Change Management
3 83 (21.56%) Agile Software Development
4 71 (18.44%) PRINCE2
5 59 (15.32%) ITIL V3
6 58 (15.06%) Problem Management
7 44 (11.43%) DevOps
7 44 (11.43%) Release Management
8 42 (10.91%) ITSM
8 42 (10.91%) Project Management
9 38 (9.87%) Incident Management
10 30 (7.79%) Data Management
10 30 (7.79%) Service Delivery
11 25 (6.49%) Stakeholder Management
12 24 (6.23%) Open Source
12 24 (6.23%) Scrum
13 23 (5.97%) Continuous Improvement
14 22 (5.71%) SDLC
15 21 (5.45%) Disaster Recovery
15 21 (5.45%) Migration
Programming Languages
1 26 (6.75%) SQL
2 25 (6.49%) JavaScript
3 23 (5.97%) Java
4 19 (4.94%) Perl
5 15 (3.90%) PowerShell
6 14 (3.64%) Python
7 9 (2.34%) Shell Script
8 8 (2.08%) C#
9 6 (1.56%) Bourne shell
9 6 (1.56%) Korn
9 6 (1.56%) VBScript
10 4 (1.04%) C++
10 4 (1.04%) Scala
10 4 (1.04%) T-SQL
11 3 (0.78%) C
11 3 (0.78%) PHP
11 3 (0.78%) Ruby
11 3 (0.78%) VB.NET
12 2 (0.52%) VB
13 1 (0.26%) ActionScript
Qualifications
1 58 (15.06%) Security Cleared
2 46 (11.95%) SC Cleared
3 34 (8.83%) ITIL Certification
4 20 (5.19%) Cisco Certification
5 18 (4.68%) Microsoft Certification
6 17 (4.42%) CCNA
6 17 (4.42%) MCSE
7 16 (4.16%) Degree
7 16 (4.16%) ISEB
8 12 (3.12%) BPSS Clearance
8 12 (3.12%) MCP
9 9 (2.34%) CCNP
10 7 (1.82%) MCSA
11 6 (1.56%) CCIE
11 6 (1.56%) CISSP
12 5 (1.30%) PRINCE2 Certification
13 4 (1.04%) CCDA
13 4 (1.04%) CCDP
13 4 (1.04%) CISA
13 4 (1.04%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 25 (6.49%) SLA
2 16 (4.16%) QA
3 8 (2.08%) Disclosure Scotland
4 6 (1.56%) Sarbanes-Oxley
5 5 (1.30%) COBIT
5 5 (1.30%) ISO/IEC 27001
5 5 (1.30%) PMO
6 1 (0.26%) BS25999
6 1 (0.26%) COSO
6 1 (0.26%) Data Quality
6 1 (0.26%) PCI DSS
System Software
1 57 (14.81%) Active Directory
2 17 (4.42%) VMware Infrastructure
3 6 (1.56%) vSphere
4 4 (1.04%) Hyper-V
4 4 (1.04%) Virtual Machines
4 4 (1.04%) XenApp
5 3 (0.78%) Microsoft Virtual Server
5 3 (0.78%) Virtual Servers
5 3 (0.78%) VMware ESX
6 1 (0.26%) BitLocker
6 1 (0.26%) Citrix Presentation Server
6 1 (0.26%) Docker
6 1 (0.26%) MetaFrame
6 1 (0.26%) Tivoli Workload Scheduler
6 1 (0.26%) Virtual Desktop
6 1 (0.26%) VMware ESXi
Systems Management
1 18 (4.68%) SCCM
2 16 (4.16%) SCOM
3 12 (3.12%) Netcool
4 10 (2.60%) Systems Management Server (SMS)
4 10 (2.60%) Tivoli
5 7 (1.82%) Ansible
5 7 (1.82%) Opscode Chef
5 7 (1.82%) Puppet
6 6 (1.56%) Backup Exec
6 6 (1.56%) HP SiteScope
7 5 (1.30%) NetBackup
8 4 (1.04%) IBM BigFix
8 4 (1.04%) Microsoft Clustering
8 4 (1.04%) WSUS
9 3 (0.78%) Forefront Identity Manager
10 2 (0.52%) AirWatch
10 2 (0.52%) McAfee ePO
10 2 (0.52%) SCOrch
10 2 (0.52%) SmoothWall
10 2 (0.52%) Symantec Endpoint Protection
Vendors
1 94 (24.42%) Microsoft
2 50 (12.99%) ServiceNow
3 32 (8.31%) VMware
4 30 (7.79%) Cisco
5 28 (7.27%) Citrix
5 28 (7.27%) Oracle
6 20 (5.19%) HP
7 18 (4.68%) IBM
8 11 (2.86%) Lotus
9 10 (2.60%) CA
9 10 (2.60%) Snow
10 9 (2.34%) Juniper
11 8 (2.08%) Intel Security
11 8 (2.08%) Red Hat
11 8 (2.08%) SAP
12 7 (1.82%) ICL
13 6 (1.56%) Polycom
14 4 (1.04%) Fujitsu
14 4 (1.04%) Remedy
14 4 (1.04%) Webroot
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