ITIL Contracts in the North West

ITIL (Information Technology Infrastructure Library)
England > North West

The table below provides summary statistics for contract job vacancies advertised in the North West requiring ITIL skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITIL over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 23 36 18
Rank change year-on-year +13 -18 +11
Contract jobs citing ITIL 144 137 245
As % of all contract jobs advertised in the North West 7.32% 4.97% 7.67%
As % of the Processes & Methodologies category 8.11% 5.76% 8.47%
Number of daily rates quoted 83 92 169
10th Percentile £152 £246 £313
25th Percentile £211 £350 £400
Median daily rate (50th Percentile) £350 £487 £484
Median % change year-on-year -28.06% +0.52% +11.33%
75th Percentile £538 £543 £560
90th Percentile £695 £703 £650
England median daily rate £468 £500 £475
% change year-on-year -6.35% +5.26% +5.56%
Number of hourly rates quoted 6 10 29
10th Percentile £13.26 £14.00 £17.45
25th Percentile £17.88 £16.63 £20.00
Median hourly rate £35.50 £29.72 £42.50
Median % change year-on-year +19.45% -30.08% +136.11%
75th Percentile £43.39 £45.35 £49.52
90th Percentile £51.34 £46.18 £65.00
England median hourly rate £21.63 £17.69 £19.94
% change year-on-year +22.24% -11.29% +26.62%

All Process and Methodology Skills
North West

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the North West.

Contract vacancies with a requirement for process or methodology skills 1,776 2,377 2,894
As % of all contract IT jobs advertised in the North West 90.24% 86.28% 90.61%
Number of daily rates quoted 1,147 1,519 2,058
10th Percentile £300 £306 £313
25th Percentile £393 £405 £413
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +5.26%
75th Percentile £575 £593 £588
90th Percentile £661 £688 £675
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 108 244 144
10th Percentile £15.97 £10.95 £16.85
25th Percentile £22.66 £13.30 £21.25
Median hourly rate £31.88 £21.00 £35.00
Median % change year-on-year +51.81% -40.00% +70.82%
75th Percentile £60.00 £45.22 £48.91
90th Percentile £83.96 £57.50 £65.00
England median hourly rate £29.07 £36.00 £37.50
% change year-on-year -19.25% -4.00% +53.06%

ITIL
Job Vacancy Trend in the North West

Job postings citing ITIL as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for ITIL in the North West

ITIL
Contractor Daily Rate Trend in the North West

3-month moving average daily rate quoted in jobs citing ITIL in the North West.

Daily rate trend for ITIL in the North West

ITIL
Daily Rate Histogram in the North West

Daily rate distribution for jobs citing ITIL in the North West over the 6 months to 1 May 2025.

Daily rate histogram for ITIL in the North West

ITIL
Contractor Hourly Rate Trend in the North West

3-month moving average hourly rates quoted in jobs citing ITIL in the North West.

Hourly rate trend for ITIL in the North West

ITIL
Hourly Rate Histogram in the North West

Hourly rate distribution of jobs citing ITIL in the North West over the 6 months to 1 May 2025.

Hourly rate histogram for ITIL in the North West

ITIL
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the North West region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Manchester +3 48 £450 +5.88% 89
Cheshire +25 35 £250 -43.69% 27
Merseyside +11 32 £175 -22.22% 6
Cumbria -6 16 £525 +6.49% 3
Lancashire -1 12 - - 32
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (21.53%) SharePoint
2 24 (16.67%) Microsoft Exchange
3 9 (6.25%) Skype for Business
4 5 (3.47%) IIS
4 5 (3.47%) Mattermost
5 4 (2.78%) Confluence
6 1 (0.69%) CICS
Applications
1 21 (14.58%) Microsoft Office
2 9 (6.25%) Microsoft PowerPoint
3 8 (5.56%) MS Visio
4 6 (4.17%) Microsoft Excel
Business Applications
1 4 (2.78%) Remedy ITSM
2 1 (0.69%) assyst
2 1 (0.69%) Dynamics CRM
2 1 (0.69%) Oracle EBS
Cloud Services
1 39 (27.08%) Microsoft 365
2 27 (18.75%) Azure
3 25 (17.36%) Entra ID
4 10 (6.94%) SaaS
5 5 (3.47%) AWS
6 2 (1.39%) Amazon EC2
6 2 (1.39%) Amazon S3
6 2 (1.39%) AWS CloudFormation
6 2 (1.39%) Cloud Computing
6 2 (1.39%) GCP
6 2 (1.39%) Nutanix
6 2 (1.39%) OneDrive
6 2 (1.39%) ShareGate
6 2 (1.39%) Virtual Private Cloud
7 1 (0.69%) Cloudflare
7 1 (0.69%) Google Workspace
7 1 (0.69%) Salesforce Service Cloud
Communications & Networking
1 20 (13.89%) DNS
2 18 (12.50%) DHCP
3 17 (11.81%) LAN
4 14 (9.72%) Firewall
4 14 (9.72%) Wi-Fi
5 13 (9.03%) WAN
6 10 (6.94%) Skype
7 9 (6.25%) BGP
7 9 (6.25%) EIGRP
7 9 (6.25%) OSPF
7 9 (6.25%) VPN
8 8 (5.56%) Wireless
8 8 (5.56%) WLAN
9 6 (4.17%) Cisco ASA
9 6 (4.17%) Cisco Firepower
9 6 (4.17%) HSRP
9 6 (4.17%) IPsec
9 6 (4.17%) Unified Communications
9 6 (4.17%) WebEx
10 5 (3.47%) SD-WAN
Database & Business Intelligence
1 6 (4.17%) SQL Server
2 2 (1.39%) InterSystems Cache
3 1 (0.69%) DB2
Development Applications
1 8 (5.56%) JIRA
2 4 (2.78%) Jenkins
3 1 (0.69%) GitLab
General
1 58 (40.28%) Social Skills
2 27 (18.75%) Analytical Skills
3 22 (15.28%) Public Sector
4 10 (6.94%) Finance
4 10 (6.94%) Presentation Skills
5 7 (4.86%) Documentation Skills
5 7 (4.86%) Military
6 6 (4.17%) Telecoms
7 5 (3.47%) Banking
7 5 (3.47%) Inclusion and Diversity
7 5 (3.47%) Manufacturing
8 3 (2.08%) Marketing
8 3 (2.08%) Organisational Skills
9 2 (1.39%) Influencing Skills
10 1 (0.69%) Financial Institution
10 1 (0.69%) Law
10 1 (0.69%) Legal
10 1 (0.69%) Local Government
10 1 (0.69%) Social Housing
Job Titles
1 37 (25.69%) Analyst
2 22 (15.28%) Support Engineer
3 21 (14.58%) Service Analyst
4 20 (13.89%) Service Desk Analyst
5 15 (10.42%) Microsoft 365 Engineer
6 14 (9.72%) Network Engineer
7 13 (9.03%) Change Manager
8 11 (7.64%) Lead
9 9 (6.25%) 2nd Line Support
9 9 (6.25%) Change and Release Manager
9 9 (6.25%) Release Manager
9 9 (6.25%) Support Analyst
10 8 (5.56%) 2nd Line Engineer
10 8 (5.56%) 2nd Line Support Engineer
10 8 (5.56%) Desktop Support
11 7 (4.86%) Technical Support
12 6 (4.17%) 2nd Line Desktop Support
12 6 (4.17%) Operations Engineer
13 5 (3.47%) 2nd Line Desktop Support Engineer
13 5 (3.47%) Messaging Support
Libraries, Frameworks & Software Standards
1 5 (3.47%) XMPP
2 1 (0.69%) LDAP
Miscellaneous
1 26 (18.06%) Management Information System
2 8 (5.56%) CMDB
3 7 (4.86%) Video Conferencing
4 4 (2.78%) Enterprise Software
5 3 (2.08%) Driving Licence
5 3 (2.08%) IVR
5 3 (2.08%) Virtual Team
6 2 (1.39%) Analytical Mindset
6 2 (1.39%) Clustering
6 2 (1.39%) Self-Motivation
6 2 (1.39%) Smartphone
7 1 (0.69%) Blog
7 1 (0.69%) Cloud Native
7 1 (0.69%) Data Centre
7 1 (0.69%) Data Protection Act
7 1 (0.69%) Mainframe
7 1 (0.69%) Mobile App
7 1 (0.69%) Onboarding
7 1 (0.69%) Product Ownership
7 1 (0.69%) Security Posture
Operating Systems
1 48 (33.33%) Windows
2 26 (18.06%) Windows Server
3 17 (11.81%) Windows 10
4 15 (10.42%) Linux
5 13 (9.03%) Windows Server 2016
6 10 (6.94%) VMS
7 8 (5.56%) Windows Server 2003
7 8 (5.56%) Windows Server 2012
8 6 (4.17%) Windows Server 2019
9 5 (3.47%) Android
9 5 (3.47%) Windows 8
9 5 (3.47%) Windows Server 2008
9 5 (3.47%) Windows XP
10 2 (1.39%) Apple iOS
10 2 (1.39%) CentOS
10 2 (1.39%) Windows 7
11 1 (0.69%) Mac OS
Processes & Methodologies
1 50 (34.72%) Problem-Solving
2 33 (22.92%) ITSM
3 28 (19.44%) Change Management
4 27 (18.75%) Agile
4 27 (18.75%) Problem Management
5 22 (15.28%) DevOps
6 21 (14.58%) Service Management
7 20 (13.89%) Service Delivery
8 19 (13.19%) Incident Management
9 18 (12.50%) Customer Service
10 17 (11.81%) Stakeholder Management
11 16 (11.11%) Asset Management
12 15 (10.42%) Infrastructure Engineering
13 14 (9.72%) Project Management
14 11 (7.64%) Collaborative Working
14 11 (7.64%) Process Improvement
15 10 (6.94%) Continuous Improvement
15 10 (6.94%) Root Cause Analysis
16 9 (6.25%) Business Case
16 9 (6.25%) Project Delivery
Programming Languages
1 11 (7.64%) PowerShell
2 6 (4.17%) SQL
3 2 (1.39%) MUMPS
4 1 (0.69%) Python
Qualifications
1 36 (25.00%) Security Cleared
2 30 (20.83%) SC Cleared
3 20 (13.89%) Degree
4 18 (12.50%) ITIL Certification
5 13 (9.03%) Microsoft Certification
6 9 (6.25%) Cisco Certification
7 6 (4.17%) CCNA
8 3 (2.08%) CCNP
8 3 (2.08%) ITIL Foundation Certificate
8 3 (2.08%) PMI Certification
8 3 (2.08%) PMP
9 2 (1.39%) A+ Certification
9 2 (1.39%) Network+ Certification
10 1 (0.69%) APMP
10 1 (0.69%) DBS Check
10 1 (0.69%) Master's Degree
10 1 (0.69%) MCP
10 1 (0.69%) MCSA
10 1 (0.69%) MCSE
Quality Assurance & Compliance
1 24 (16.67%) SLA
2 3 (2.08%) ISO 22301
2 3 (2.08%) ISO 31000
2 3 (2.08%) ISO/IEC 27001
3 2 (1.39%) ISO/IEC 20000
3 2 (1.39%) PCI DSS
4 1 (0.69%) Accessibility
4 1 (0.69%) COBIT
4 1 (0.69%) QA
4 1 (0.69%) Software Quality Assurance
System Software
1 57 (39.58%) Active Directory
2 7 (4.86%) VMware Infrastructure
3 5 (3.47%) VMware ESXi
4 4 (2.78%) Virtual Machines
5 3 (2.08%) Hyper-V
5 3 (2.08%) Microsoft Virtual Server
5 3 (2.08%) Virtual Servers
6 2 (1.39%) VMware NSX
Systems Management
1 17 (11.81%) Microsoft Intune
2 15 (10.42%) WSUS
3 7 (4.86%) SCCM
3 7 (4.86%) Single Sign-On
4 6 (4.17%) Terraform
4 6 (4.17%) vCenter Server
5 5 (3.47%) SCOM
6 3 (2.08%) Active Directory Federation Services
6 3 (2.08%) Ansible
6 3 (2.08%) Backup Exec
6 3 (2.08%) Grafana
6 3 (2.08%) Microsoft Clustering
6 3 (2.08%) Nagios
6 3 (2.08%) NetApp OnCommand
6 3 (2.08%) vMotion
6 3 (2.08%) ZABBIX
7 2 (1.39%) Prometheus
8 1 (0.69%) Cisco Prime
8 1 (0.69%) Kubernetes
Vendors
1 63 (43.75%) Microsoft
2 27 (18.75%) Cisco
3 26 (18.06%) ServiceNow
4 19 (13.19%) VMware
5 11 (7.64%) SolarWinds
6 8 (5.56%) Splunk
7 7 (4.86%) Palo Alto
8 6 (4.17%) CheckPoint
9 5 (3.47%) Canon
9 5 (3.47%) Red Hat
9 5 (3.47%) Remedy
10 4 (2.78%) Apple
10 4 (2.78%) BMC
11 3 (2.08%) Huawei
11 3 (2.08%) Oracle
11 3 (2.08%) Symantec
11 3 (2.08%) Veeam
12 2 (1.39%) Fortinet
12 2 (1.39%) Google
12 2 (1.39%) IBM