Period
to 15 November 2018

The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 15 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > North West
6 months to
15 Nov 2018
Same period 2017 Same period 2016
Rank 26 21 20
Rank change year-on-year -5 -1 0
Contract jobs citing ITIL 382 420 505
As % of all contract IT jobs advertised in the North West 6.40% 7.30% 7.23%
As % of the Processes & Methodologies category 7.70% 8.88% 8.51%
Number of daily rates quoted 224 277 336
North West median daily rate £375 £400 £375
Median daily rate % change year-on-year -6.25% +6.67% -1.96%
10th Percentile £157 £135 £208
90th Percentile £550 £600 £556
England median daily rate £400 £388 £375
% change year-on-year +3.23% +3.33% -
Number of hourly rates quoted 47 40 21
North West median hourly rate £17.41 £15.25 £14.86
Median hourly rate % change year-on-year +14.16% +2.62% -40.84%
10th Percentile £11.14 £11.27 £12.50
90th Percentile £68.50 £35.80 £53.00
England median hourly rate £17.00 £15.00 £16.50
% change year-on-year +13.33% -9.09% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Contract vacancies with a requirement for process or methodology skills 4,959 4,731 5,934
As % of all contract IT jobs advertised in the North West 83.08% 82.25% 84.92%
Number of daily rates quoted 3,145 3,018 3,808
North West median daily rate £405 £400 £400
Median daily rate % change year-on-year +1.25% - -
10th Percentile £263 £263 £260
90th Percentile £575 £578 £556
England median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% +1.19%
Number of hourly rates quoted 284 203 181
North West median hourly rate £21.76 £27.00 £21.05
Median hourly rate % change year-on-year -19.41% +28.30% -31.05%
10th Percentile £11.32 £11.73 £11.25
90th Percentile £51.18 £51.12 £53.00
England median hourly rate £22.00 £23.50 £22.84
% change year-on-year -6.38% +2.91% +3.80%

ITIL
Job Vacancy Trend in the North West

Job postings citing ITIL as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ITIL in the North West

ITIL
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the North West.

Contractor daily rate trend for ITIL in the North West

ITIL
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing ITIL in the North West over the 6 months to 15 November 2018.

Contractor daily rate histogram for ITIL in the North West

ITIL
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the North West.

Contractor hourly rate trend for ITIL in the North West

ITIL
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing ITIL in the North West over the 6 months to 15 November 2018.

Contractor hourly rate histogram for ITIL in the North West

ITIL
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the North West region over the 6 months to 15 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -5 198 £384 -9.71% 79
Cheshire -13 86 £340 -17.58% 27
Lancashire -1 41 £475 +21.02% 12
Merseyside +1 34 £405 +20.90% 21
Cumbria +1 17 £350 -17.65%
ITIL
England

For the 6 months to 15 November 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region with a requirement for ITIL.

1 115 (30.10%) Windows
2 114 (29.84%) Microsoft
3 113 (29.58%) Service Management
4 74 (19.37%) Active Directory
5 70 (18.32%) Agile Software Development
6 63 (16.49%) Problem-Solving
7 57 (14.92%) Change Management
7 57 (14.92%) Finance
8 53 (13.87%) Service Delivery
9 52 (13.61%) Office 365
10 47 (12.30%) Security Cleared
11 46 (12.04%) PowerShell
11 46 (12.04%) VMware
11 46 (12.04%) ITIL Foundation Certificate
12 43 (11.26%) Analytical Skills
12 43 (11.26%) ITIL V3
12 43 (11.26%) ITSM
13 42 (10.99%) Incident Management
14 39 (10.21%) Cisco
14 39 (10.21%) Windows Server
15 37 (9.69%) Citrix
15 37 (9.69%) Linux
16 36 (9.42%) Microsoft Certification
16 36 (9.42%) SCCM
17 35 (9.16%) SC Cleared
17 35 (9.16%) Microsoft Office
18 33 (8.64%) Oracle
18 33 (8.64%) PRINCE2
18 33 (8.64%) MS Exchange
18 33 (8.64%) Degree

ITIL
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (8.64%) MS Exchange
2 14 (3.66%) Exchange Server 2010
3 12 (3.14%) Skype for Business
4 10 (2.62%) Apache
4 10 (2.62%) Exchange Server 2013
4 10 (2.62%) Tomcat
5 8 (2.09%) Exchange Server 2007
5 8 (2.09%) IIS
6 7 (1.83%) SharePoint
7 6 (1.57%) WebSphere
8 5 (1.31%) Blackberry Enterprise Server
8 5 (1.31%) SAS
9 4 (1.05%) IBM Notes
9 4 (1.05%) OpenStack
10 1 (0.26%) Exchange Server 2003
10 1 (0.26%) IBM HTTP Server
10 1 (0.26%) nginx
10 1 (0.26%) Office Communications Server
10 1 (0.26%) Site Server
10 1 (0.26%) WebSphere Application Server
Applications
1 35 (9.16%) Microsoft Office
2 12 (3.14%) Microsoft Excel
3 11 (2.88%) Microsoft PowerPoint
4 6 (1.57%) Microsoft Project
Business Applications
1 15 (3.93%) Dynamics CRM
2 2 (0.52%) Elite 3E
2 2 (0.52%) Remedy ITSM
3 1 (0.26%) Dynamics AX
3 1 (0.26%) Finacle
3 1 (0.26%) Oracle EBS
3 1 (0.26%) SAP S/4HANA
Cloud Services
1 52 (13.61%) Office 365
2 32 (8.38%) Microsoft Azure
3 14 (3.66%) Amazon AWS
4 12 (3.14%) Dynamics 365
5 10 (2.62%) Google Cloud Platform
6 8 (2.09%) PaaS
7 5 (1.31%) IaaS
8 4 (1.05%) SaaS
9 3 (0.79%) Boomi
9 3 (0.79%) iPaaS
10 2 (0.52%) AWS CloudFormation
11 1 (0.26%) Azure Active Directory
11 1 (0.26%) Mimecast
11 1 (0.26%) Slack
Communications & Networking
1 30 (7.85%) DNS
1 30 (7.85%) Internet
2 27 (7.07%) Firewall
3 25 (6.54%) Intranet
4 24 (6.28%) LAN
5 20 (5.24%) TCP/IP
6 18 (4.71%) VPN
7 17 (4.45%) DHCP
7 17 (4.45%) WAN
8 16 (4.19%) Skype
9 14 (3.66%) Wireless
10 8 (2.09%) SAN
11 7 (1.83%) WLAN
12 5 (1.31%) 802.11
12 5 (1.31%) Cisco ISE
12 5 (1.31%) Cisco Wireless
12 5 (1.31%) Software-Defined Networking
12 5 (1.31%) SSL
13 4 (1.05%) FTP
13 4 (1.05%) Unified Communications
Database & Business Intelligence
1 17 (4.45%) SQL Server
2 6 (1.57%) Oracle Database
3 5 (1.31%) SQL Server 2012
3 5 (1.31%) SQL Server 2014
4 4 (1.05%) MongoDB
5 3 (0.79%) Big Data
5 3 (0.79%) MySQL
6 2 (0.52%) DB2
6 2 (0.52%) SQL Server 2016
6 2 (0.52%) SQL Server Reporting Services
7 1 (0.26%) Base SAS
7 1 (0.26%) EDRMS
7 1 (0.26%) Informix
7 1 (0.26%) Ingres
7 1 (0.26%) Oracle Database 10g
7 1 (0.26%) Oracle Database 11g
7 1 (0.26%) Oracle Reports
7 1 (0.26%) Oracle9i Database
7 1 (0.26%) PostgreSQL
7 1 (0.26%) Relational Database
Development Applications
1 13 (3.40%) MSI
2 12 (3.14%) Visual Studio
3 4 (1.05%) Jenkins
3 4 (1.05%) JIRA
4 3 (0.79%) HP UFT
5 2 (0.52%) JMeter
5 2 (0.52%) Metasploit
6 1 (0.26%) AdminStudio
6 1 (0.26%) Burp Suite
6 1 (0.26%) CA Release Automation
6 1 (0.26%) Cucumber
6 1 (0.26%) Git (software)
6 1 (0.26%) InstallShield
6 1 (0.26%) LoadRunner
6 1 (0.26%) Oracle APEX
6 1 (0.26%) Selenium
6 1 (0.26%) SoapUI
6 1 (0.26%) Travis CI
General
1 57 (14.92%) Finance
2 18 (4.71%) Banking
3 16 (4.19%) Retail
3 16 (4.19%) Telecoms
4 13 (3.40%) Billing
5 9 (2.36%) Law
6 7 (1.83%) Legal
7 5 (1.31%) Investment Banking
8 4 (1.05%) Automotive
8 4 (1.05%) Marketing
9 3 (0.79%) Manufacturing
10 2 (0.52%) Local Government
11 1 (0.26%) Financial Institution
11 1 (0.26%) French Language
11 1 (0.26%) German Language
Job Titles
1 82 (21.47%) Analyst
2 50 (13.09%) Service Analyst
3 40 (10.47%) Service Desk Analyst
4 36 (9.42%) Service Manager
5 27 (7.07%) Architect
6 21 (5.50%) Support Engineer
7 19 (4.97%) Delivery Manager
8 18 (4.71%) Applications Engineer
9 16 (4.19%) Infrastructure Engineer
10 14 (3.66%) Network Engineer
10 14 (3.66%) Technical Engineer
10 14 (3.66%) Transition Manager
11 13 (3.40%) Project Manager
11 13 (3.40%) Service Transition Manager
12 12 (3.14%) Applications Support
13 11 (2.88%) 1st Line Support
13 11 (2.88%) Consultant
13 11 (2.88%) Developer
14 10 (2.62%) Business Analyst
14 10 (2.62%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 21 (5.50%) Web Services
2 17 (4.45%) .NET
3 14 (3.66%) Node.js
4 12 (3.14%) .NET Framework
4 12 (3.14%) HTML
4 12 (3.14%) RESTful
5 11 (2.88%) CSS
6 10 (2.62%) Middleware
6 10 (2.62%) Twitter Bootstrap
7 7 (1.83%) XML
8 5 (1.31%) 802.1X
8 5 (1.31%) SOAP
8 5 (1.31%) WebSphere MQ
9 4 (1.05%) REST
10 3 (0.79%) AngularJS
10 3 (0.79%) ASP.NET
10 3 (0.79%) EDI
11 2 (0.52%) Ajax
11 2 (0.52%) JSP
12 1 (0.26%) Oracle Streams
Miscellaneous
1 43 (11.26%) Analytical Skills
2 25 (6.54%) Management Information System
3 21 (5.50%) User Experience
4 19 (4.97%) Data Centre
4 19 (4.97%) NHS
5 16 (4.19%) Private Cloud
6 15 (3.93%) Computer Science
7 10 (2.62%) Blackberry
8 7 (1.83%) Driving Licence
8 7 (1.83%) Self-Motivation
9 6 (1.57%) PMI
9 6 (1.57%) Smartphone
10 4 (1.05%) Enterprise Software
10 4 (1.05%) Virtual Team
11 3 (0.79%) PKI
12 2 (0.52%) CMDB
12 2 (0.52%) Public Cloud
12 2 (0.52%) Smart Meter
12 2 (0.52%) Video Conferencing
13 1 (0.26%) Enterprise Cloud
Operating Systems
1 115 (30.10%) Windows
2 39 (10.21%) Windows Server
3 37 (9.69%) Linux
4 29 (7.59%) Windows 10
5 28 (7.33%) Unix
5 28 (7.33%) Windows 7
5 28 (7.33%) Windows Server 2012
6 11 (2.88%) Windows Server 2008
7 8 (2.09%) Red Hat Enterprise Linux
8 7 (1.83%) Windows Server 2003
9 6 (1.57%) Windows XP
10 5 (1.31%) Mac OS
11 4 (1.05%) AIX
11 4 (1.05%) HPUX
11 4 (1.05%) Solaris
11 4 (1.05%) Windows 8
12 1 (0.26%) Apple iOS
12 1 (0.26%) CentOS
12 1 (0.26%) Oracle Linux
12 1 (0.26%) Windows Phone
Processes & Methodologies
1 113 (29.58%) Service Management
2 70 (18.32%) Agile Software Development
3 63 (16.49%) Problem-Solving
4 57 (14.92%) Change Management
5 53 (13.87%) Service Delivery
6 43 (11.26%) ITIL V3
6 43 (11.26%) ITSM
7 42 (10.99%) Incident Management
8 33 (8.64%) PRINCE2
9 30 (7.85%) Stakeholder Management
10 29 (7.59%) Problem Management
11 25 (6.54%) Migration
12 23 (6.02%) Kalman Filter
12 23 (6.02%) Project Management
13 22 (5.76%) Web Filtering
14 21 (5.50%) DevOps
15 20 (5.24%) Service Design
16 19 (4.97%) CRM
16 19 (4.97%) Infrastructure Engineering
17 17 (4.45%) Supplier Management
Programming Languages
1 46 (12.04%) PowerShell
2 27 (7.07%) SQL
3 20 (5.24%) Java
4 14 (3.66%) C#
5 11 (2.88%) JavaScript
5 11 (2.88%) Python
6 10 (2.62%) VB
7 9 (2.36%) Ruby
7 9 (2.36%) Scala
8 7 (1.83%) VBScript
9 2 (0.52%) PHP
9 2 (0.52%) Shell Script
10 1 (0.26%) C
10 1 (0.26%) Perl
10 1 (0.26%) PL/SQL
10 1 (0.26%) T-SQL
10 1 (0.26%) VB.NET
Qualifications
1 47 (12.30%) Security Cleared
2 46 (12.04%) ITIL Foundation Certificate
3 36 (9.42%) Microsoft Certification
4 35 (9.16%) SC Cleared
5 33 (8.64%) Degree
6 30 (7.85%) ITIL Certification
7 29 (7.59%) MCSE
8 28 (7.33%) MCSA
9 19 (4.97%) PRINCE2 Certification
10 14 (3.66%) MCP
11 12 (3.14%) Cisco Certification
12 8 (2.09%) CCNP
13 7 (1.83%) CISSP
13 7 (1.83%) MCTS
13 7 (1.83%) PMI Certification
14 6 (1.57%) BPSS Clearance
15 5 (1.31%) CCNA
15 5 (1.31%) ISEB
15 5 (1.31%) MCITP
16 4 (1.05%) CISM
Quality Assurance & Compliance
1 23 (6.02%) SLA
2 7 (1.83%) ISO/IEC 27001
3 6 (1.57%) COBIT
3 6 (1.57%) QA
4 4 (1.05%) COSO
5 3 (0.79%) GDPR
5 3 (0.79%) P3O
6 2 (0.52%) ISO/IEC 20000
7 1 (0.26%) Data Quality
7 1 (0.26%) HMG Security Policy Framework
7 1 (0.26%) PCI DSS
7 1 (0.26%) WCAG
System Software
1 74 (19.37%) Active Directory
2 23 (6.02%) VMware Infrastructure
3 14 (3.66%) Microsoft App-V
4 10 (2.62%) Hyper-V
5 8 (2.09%) XenApp
6 7 (1.83%) vSphere
7 6 (1.57%) XenDesktop
8 5 (1.31%) Virtual Desktop
8 5 (1.31%) VMware ESXi
9 4 (1.05%) Terminal Services
9 4 (1.05%) Virtual Machines
10 3 (0.79%) Forefront TMG
10 3 (0.79%) ProxySG
10 3 (0.79%) vCloud
11 1 (0.26%) Citrix Presentation Server
11 1 (0.26%) Virtual Servers
11 1 (0.26%) VMware NSX
11 1 (0.26%) XenServer
Systems Management
1 36 (9.42%) SCCM
2 6 (1.57%) Systems Management Server (SMS)
3 5 (1.31%) Cisco Prime
3 5 (1.31%) Microsoft Intune
3 5 (1.31%) Puppet
3 5 (1.31%) SafeCom
4 4 (1.05%) Grafana
4 4 (1.05%) Prometheus
4 4 (1.05%) SCOM
4 4 (1.05%) ServiceCenter
4 4 (1.05%) ZABBIX
5 3 (0.79%) Opscode Chef
5 3 (0.79%) vCenter Server
6 2 (0.52%) Failover Clustering
6 2 (0.52%) McAfee ePO
6 2 (0.52%) NetBackup
6 2 (0.52%) OpenView
6 2 (0.52%) QRadar
6 2 (0.52%) Terraform
7 1 (0.26%) Oracle RMAN
Vendors
1 114 (29.84%) Microsoft
2 46 (12.04%) VMware
3 39 (10.21%) Cisco
4 37 (9.69%) Citrix
5 33 (8.64%) Oracle
6 28 (7.33%) ServiceNow
7 17 (4.45%) HP
8 13 (3.40%) Google
9 10 (2.62%) McAfee
10 7 (1.83%) BMC
10 7 (1.83%) Red Hat
11 6 (1.57%) Avaya
12 5 (1.31%) Altiris
12 5 (1.31%) CheckPoint
12 5 (1.31%) MobileIron
12 5 (1.31%) SolarWinds
13 4 (1.05%) Dynatrace
13 4 (1.05%) NetApp
13 4 (1.05%) Splunk
13 4 (1.05%) Veeam