Period
to 16 August 2018

The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 16 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > North West
6 months to
16 Aug 2018
Same period 2017 Same period 2016
Rank 21 28 26
Rank change year-on-year +7 -2 -5
Contract jobs citing ITIL 434 331 464
As % of all contract IT jobs advertised in the North West 7.11% 5.77% 6.19%
As % of the Processes & Methodologies category 8.41% 6.98% 7.39%
Number of daily rates quoted 283 199 283
North West median daily rate £375 £360 £375
Median daily rate % change year-on-year +4.17% -4.00% +7.14%
10th Percentile £173 £159 £200
90th Percentile £575 £550 £550
England median daily rate £410 £400 £375
% change year-on-year +2.50% +6.67% +3.45%
Number of hourly rates quoted 44 42 24
North West median hourly rate £16.50 £15.50 £18.75
Median hourly rate % change year-on-year +6.45% -17.33% +10.86%
10th Percentile £11.38 £11.75 £12.52
90th Percentile £78.40 £42.20 £46.83
England median hourly rate £16.00 £15.50 £17.50
% change year-on-year +3.23% -11.43% +8.43%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Contract vacancies with a requirement for process or methodology skills 5,163 4,740 6,277
As % of all contract IT jobs advertised in the North West 84.54% 82.65% 83.72%
Number of daily rates quoted 3,275 2,896 3,904
North West median daily rate £400 £400 £400
10th Percentile £263 £263 £260
90th Percentile £575 £547 £550
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.42%
Number of hourly rates quoted 249 203 191
North West median hourly rate £23.65 £35.00 £27.00
Median hourly rate % change year-on-year -32.43% +29.63% -1.82%
10th Percentile £11.17 £11.75 £12.25
90th Percentile £51.25 £52.34 £51.25
England median hourly rate £21.50 £23.50 £23.50
% change year-on-year -8.51% - +8.60%

ITIL
Job Vacancy Trend in the North West

Job postings citing ITIL as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ITIL in the North West

ITIL
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the North West.

Contractor daily rate trend for ITIL in the North West

ITIL
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing ITIL in the North West over the 6 months to 16 August 2018.

Contractor daily rate histogram for ITIL in the North West

ITIL
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the North West.

Contractor hourly rate trend for ITIL in the North West

ITIL
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing ITIL in the North West over the 6 months to 16 August 2018.

Contractor hourly rate histogram for ITIL in the North West

ITIL
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the North West region over the 6 months to 16 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -3 212 £375 - 62
Cheshire +8 107 £368 +13.08% 21
Lancashire +21 70 £462 +23.19% 14
Merseyside +9 19 £400 +11.11% 17
Cumbria +2 18 £331 -19.88%
ITIL
England

For the 6 months to 16 August 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region with a requirement for ITIL.

1 127 (29.26%) Service Management
2 110 (25.35%) Microsoft
3 101 (23.27%) Windows
4 86 (19.82%) Active Directory
4 86 (19.82%) Agile Software Development
5 75 (17.28%) Finance
6 71 (16.36%) Cisco
7 70 (16.13%) Problem-Solving
8 65 (14.98%) Change Management
9 61 (14.06%) Project Management
10 60 (13.82%) ServiceNow
11 59 (13.59%) Security Cleared
12 57 (13.13%) ITSM
13 55 (12.67%) DevOps
13 55 (12.67%) Analytical Skills
14 52 (11.98%) PRINCE2
15 51 (11.75%) ITIL Certification
15 51 (11.75%) Service Delivery
16 50 (11.52%) Stakeholder Management
16 50 (11.52%) Problem Management
16 50 (11.52%) ITIL V3
17 47 (10.83%) SC Cleared
18 44 (10.14%) Incident Management
19 43 (9.91%) Citrix
20 42 (9.68%) VMware
21 40 (9.22%) Cisco Certification
21 40 (9.22%) SCCM
22 39 (8.99%) Firewall
23 38 (8.76%) Infrastructure Engineering
24 36 (8.29%) Office 365

ITIL
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (5.76%) MS Exchange
2 14 (3.23%) SharePoint
2 14 (3.23%) Skype for Business
3 11 (2.53%) Blackberry Enterprise Server
4 8 (1.84%) Exchange Server 2010
4 8 (1.84%) OpenStack
5 7 (1.61%) Exchange Server 2013
5 7 (1.61%) IIS
6 5 (1.15%) SAS
7 4 (0.92%) Apache
7 4 (0.92%) Confluence
7 4 (0.92%) Exchange Server 2007
7 4 (0.92%) IBM Notes
7 4 (0.92%) Tomcat
8 2 (0.46%) Site Server
9 1 (0.23%) CICS
9 1 (0.23%) IBM Domino
9 1 (0.23%) nginx
9 1 (0.23%) SharePoint 2013
9 1 (0.23%) WebSphere
Applications
1 31 (7.14%) Microsoft Office
2 22 (5.07%) Microsoft Excel
3 18 (4.15%) Microsoft PowerPoint
4 8 (1.84%) Microsoft Project
5 2 (0.46%) MS Visio
6 1 (0.23%) Adobe Creative Suite
Business Applications
1 1 (0.23%) Dynamics AX
1 1 (0.23%) Oracle EBS
1 1 (0.23%) Remedy ITSM
1 1 (0.23%) SAP S/4HANA
Cloud Services
1 36 (8.29%) Office 365
2 26 (5.99%) Microsoft Azure
3 18 (4.15%) PaaS
3 18 (4.15%) SaaS
4 11 (2.53%) Amazon AWS
5 9 (2.07%) IaaS
6 3 (0.69%) AWS CloudFormation
7 1 (0.23%) Boomi
7 1 (0.23%) iPaaS
Communications & Networking
1 39 (8.99%) Firewall
2 33 (7.60%) DNS
3 32 (7.37%) WAN
4 30 (6.91%) DHCP
5 29 (6.68%) LAN
5 29 (6.68%) TCP/IP
6 26 (5.99%) VPN
7 24 (5.53%) Internet
8 17 (3.92%) Skype
9 16 (3.69%) Network Security
9 16 (3.69%) SAN
10 12 (2.76%) Intranet
11 10 (2.30%) Wireless
12 9 (2.07%) IP Telephony
12 9 (2.07%) SMS
12 9 (2.07%) Unified Communications
13 8 (1.84%) VoIP
14 7 (1.61%) BGP
14 7 (1.61%) OSPF
15 6 (1.38%) MPLS
Database & Business Intelligence
1 13 (3.00%) SQL Server
2 7 (1.61%) Oracle Database
3 6 (1.38%) MongoDB
4 5 (1.15%) DB2
5 4 (0.92%) Big Data
5 4 (0.92%) Oracle Reports
5 4 (0.92%) SQL Server 2016
6 3 (0.69%) SQL Server 2008
7 2 (0.46%) Microsoft Analysis Services
7 2 (0.46%) Power BI
7 2 (0.46%) SQL Server Analysis Services
7 2 (0.46%) SQL Server Integration Services
7 2 (0.46%) SQL Server Reporting Services
8 1 (0.23%) Data Mining
8 1 (0.23%) Data Warehouse
8 1 (0.23%) Ingres
8 1 (0.23%) MySQL
8 1 (0.23%) Oracle Database 10g
8 1 (0.23%) Oracle Database 11g
8 1 (0.23%) Oracle9i Database
Development Applications
1 13 (3.00%) JIRA
2 10 (2.30%) MSI
3 8 (1.84%) Selenium
4 3 (0.69%) Jenkins
5 2 (0.46%) AdminStudio
5 2 (0.46%) HP UFT
5 2 (0.46%) SonarQube
6 1 (0.23%) Atlassian Bamboo
6 1 (0.23%) Bitbucket
6 1 (0.23%) Cucumber
6 1 (0.23%) eggPlant
6 1 (0.23%) JMeter
6 1 (0.23%) Oracle APEX
6 1 (0.23%) SoapUI
6 1 (0.23%) Travis CI
6 1 (0.23%) Visual Studio
General
1 75 (17.28%) Finance
2 24 (5.53%) Telecoms
3 18 (4.15%) Banking
4 11 (2.53%) Retail
5 9 (2.07%) Law
5 9 (2.07%) Legal
6 8 (1.84%) Billing
7 7 (1.61%) Automotive
8 6 (1.38%) Local Government
9 5 (1.15%) Investment Banking
10 3 (0.69%) Manufacturing
11 2 (0.46%) Publishing
12 1 (0.23%) Back Office
12 1 (0.23%) Financial Institution
12 1 (0.23%) Games
12 1 (0.23%) Military
Job Titles
1 88 (20.28%) Analyst
2 49 (11.29%) Service Analyst
3 42 (9.68%) Service Manager
4 34 (7.83%) Service Desk Analyst
5 29 (6.68%) Architect
6 28 (6.45%) Infrastructure Engineer
7 21 (4.84%) Project Manager
8 18 (4.15%) Network Engineer
9 17 (3.92%) IT Manager
10 16 (3.69%) Delivery Manager
10 16 (3.69%) ITIL Manager
11 15 (3.46%) 1st Line Support
11 15 (3.46%) Support Analyst
11 15 (3.46%) Transition Manager
12 14 (3.23%) Developer
12 14 (3.23%) Security Engineer
12 14 (3.23%) Service Transition Manager
13 13 (3.00%) Applications Support
14 12 (2.76%) IT Analyst
14 12 (2.76%) Senior Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 11 (2.53%) Web Services
2 7 (1.61%) XML
3 6 (1.38%) LDAP
4 5 (1.15%) .NET
5 4 (0.92%) AngularJS
5 4 (0.92%) REST
6 3 (0.69%) ASP.NET
6 3 (0.69%) CSS
6 3 (0.69%) EDI
6 3 (0.69%) HTML
6 3 (0.69%) Middleware
7 2 (0.46%) Ajax
7 2 (0.46%) SOAP
7 2 (0.46%) Twitter Bootstrap
8 1 (0.23%) .NET Framework
8 1 (0.23%) ASP.NET Web API
8 1 (0.23%) ASP.NET Web Forms
8 1 (0.23%) Elastic Stack
8 1 (0.23%) JSON
8 1 (0.23%) Oracle GoldenGate
Miscellaneous
1 55 (12.67%) Analytical Skills
2 35 (8.06%) Data Centre
3 34 (7.83%) Management Information System
4 15 (3.46%) Blackberry
5 13 (3.00%) Computer Science
6 12 (2.76%) CMDB
7 10 (2.30%) NHS
7 10 (2.30%) Private Cloud
7 10 (2.30%) User Experience
8 8 (1.84%) Clustering
8 8 (1.84%) Self-Motivation
9 7 (1.61%) PKI
9 7 (1.61%) Web 2.0
10 5 (1.15%) Driving Licence
10 5 (1.15%) PMI
11 4 (0.92%) Public Cloud
11 4 (0.92%) Replication
11 4 (0.92%) Smartphone
11 4 (0.92%) Video Conferencing
11 4 (0.92%) Virtual Team
Operating Systems
1 101 (23.27%) Windows
2 35 (8.06%) Linux
2 35 (8.06%) Windows Server
3 25 (5.76%) Windows 7
4 20 (4.61%) Unix
5 17 (3.92%) Windows Server 2008
6 15 (3.46%) Windows 10
7 14 (3.23%) Windows Server 2012
8 11 (2.53%) Windows Server 2003
9 9 (2.07%) Red Hat Enterprise Linux
10 7 (1.61%) AIX
10 7 (1.61%) Mac OS
10 7 (1.61%) Solaris
11 6 (1.38%) Windows XP
12 5 (1.15%) HPUX
13 3 (0.69%) SUSE
14 2 (0.46%) Windows 8
15 1 (0.23%) CentOS
15 1 (0.23%) Windows NT
15 1 (0.23%) Windows Vista
Processes & Methodologies
1 127 (29.26%) Service Management
2 86 (19.82%) Agile Software Development
3 70 (16.13%) Problem-Solving
4 65 (14.98%) Change Management
5 61 (14.06%) Project Management
6 57 (13.13%) ITSM
7 55 (12.67%) DevOps
8 52 (11.98%) PRINCE2
9 51 (11.75%) Service Delivery
10 50 (11.52%) ITIL V3
10 50 (11.52%) Problem Management
10 50 (11.52%) Stakeholder Management
11 44 (10.14%) Incident Management
12 38 (8.76%) Infrastructure Engineering
13 30 (6.91%) Scrum
14 29 (6.68%) Configuration Management
15 27 (6.22%) Resource Management
16 26 (5.99%) SFIA
17 23 (5.30%) Disaster Recovery
17 23 (5.30%) Infrastructure Management
Programming Languages
1 29 (6.68%) PowerShell
2 26 (5.99%) SQL
3 13 (3.00%) VB
4 11 (2.53%) Java
5 10 (2.30%) JavaScript
5 10 (2.30%) VBScript
6 4 (0.92%) C#
7 3 (0.69%) C
8 2 (0.46%) Python
9 1 (0.23%) COBOL
9 1 (0.23%) Perl
9 1 (0.23%) PHP
9 1 (0.23%) Shell Script
9 1 (0.23%) VB.NET
9 1 (0.23%) XPath
Qualifications
1 59 (13.59%) Security Cleared
2 51 (11.75%) ITIL Certification
3 47 (10.83%) SC Cleared
4 40 (9.22%) Cisco Certification
5 35 (8.06%) Degree
6 30 (6.91%) ITIL Foundation Certificate
6 30 (6.91%) PRINCE2 Certification
7 27 (6.22%) CCNP
7 27 (6.22%) Microsoft Certification
8 21 (4.84%) CISSP
8 21 (4.84%) MCSE
9 20 (4.61%) CISM
10 17 (3.92%) CCNA
11 16 (3.69%) CCDP
11 16 (3.69%) Chartered Engineer
12 13 (3.00%) PRINCE2 Practitioner
13 9 (2.07%) CCIE
13 9 (2.07%) MCSA
14 8 (1.84%) ISEB
14 8 (1.84%) MCP
Quality Assurance & Compliance
1 28 (6.45%) SLA
2 16 (3.69%) QA
3 8 (1.84%) ISO/IEC 27001
4 5 (1.15%) COBIT
5 3 (0.69%) ISO/IEC 20000
6 2 (0.46%) COSO
6 2 (0.46%) Disclosure Scotland
6 2 (0.46%) GDPR
6 2 (0.46%) P3O
7 1 (0.23%) Data Quality
7 1 (0.23%) HMG Security Policy Framework
7 1 (0.23%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 1 (0.23%) PCI DSS
7 1 (0.23%) PMO
7 1 (0.23%) Sarbanes-Oxley
System Software
1 86 (19.82%) Active Directory
2 30 (6.91%) VMware Infrastructure
3 17 (3.92%) Hyper-V
4 15 (3.46%) vSphere
4 15 (3.46%) XenApp
4 15 (3.46%) XenDesktop
5 14 (3.23%) Microsoft App-V
6 9 (2.07%) Virtual Machines
7 6 (1.38%) ProxySG
7 6 (1.38%) VMware NSX
8 5 (1.15%) Forefront TMG
9 3 (0.69%) Terminal Services
9 3 (0.69%) Virtual Servers
9 3 (0.69%) VMware ESXi
10 2 (0.46%) Citrix Presentation Server
10 2 (0.46%) Microsoft Virtual Server
10 2 (0.46%) vCloud
11 1 (0.23%) Docker
11 1 (0.23%) VMware Server
11 1 (0.23%) XenServer
Systems Management
1 40 (9.22%) SCCM
2 10 (2.30%) Single Sign-On
3 8 (1.84%) Microsoft Clustering
3 8 (1.84%) Systems Management Server (SMS)
4 7 (1.61%) SCOM
4 7 (1.61%) vCenter Server
5 6 (1.38%) NetBackup
5 6 (1.38%) Puppet
6 5 (1.15%) Microsoft Intune
6 5 (1.15%) SafeCom
6 5 (1.15%) WSUS
7 4 (0.92%) Failover Clustering
7 4 (0.92%) Opscode Chef
7 4 (0.92%) ServiceCenter
8 3 (0.69%) Cisco IPCC
8 3 (0.69%) Forefront Identity Manager
8 3 (0.69%) IBM BigFix
8 3 (0.69%) Norton AntiVirus
8 3 (0.69%) Terraform
9 2 (0.46%) Grafana
Vendors
1 110 (25.35%) Microsoft
2 71 (16.36%) Cisco
3 60 (13.82%) ServiceNow
4 43 (9.91%) Citrix
5 42 (9.68%) VMware
6 21 (4.84%) Oracle
7 14 (3.23%) CheckPoint
7 14 (3.23%) EMC
7 14 (3.23%) NetApp
8 13 (3.00%) HP
9 12 (2.76%) Ivanti
10 11 (2.53%) Juniper
11 8 (1.84%) Red Hat
12 7 (1.61%) Bomgar
12 7 (1.61%) Brocade
12 7 (1.61%) Capita
13 6 (1.38%) Blue Coat
13 6 (1.38%) F5
13 6 (1.38%) Fortinet
13 6 (1.38%) Veritas