Period
to 21 May 2018

The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 21 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > North West
6 months to
21 May 2018
Same period 2017 Same period 2016
Rank 19 30 25
Rank change year-on-year +11 -5 -1
Contract jobs citing ITIL 430 302 463
As % of all contract IT jobs advertised in the North West 7.42% 5.60% 6.02%
As % of the Processes & Methodologies category 8.67% 6.71% 7.23%
Number of daily rates quoted 263 182 276
North West median daily rate £400 £381 £353
Median daily rate % change year-on-year +4.92% +8.16% -6.00%
10th Percentile £150 £160 £195
90th Percentile £598 £575 £575
England median daily rate £406 £400 £375
% change year-on-year +1.56% +6.67% -
Number of hourly rates quoted 51 34 35
North West median hourly rate £15.78 £16.00 £25.00
Median hourly rate % change year-on-year -1.41% -36.00% +19.22%
10th Percentile £12.50 £11.75 £15.00
90th Percentile £47.50 £43.00 £40.00
England median hourly rate £15.00 £16.00 £17.00
% change year-on-year -6.25% -5.88% +8.90%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Contract vacancies with a requirement for process or methodology skills 4,959 4,504 6,404
As % of all contract IT jobs advertised in the North West 85.51% 83.47% 83.27%
Number of daily rates quoted 3,119 2,777 3,903
North West median daily rate £400 £400 £400
10th Percentile £259 £240 £250
90th Percentile £575 £550 £556
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.94%
Number of hourly rates quoted 246 198 232
North West median hourly rate £21.70 £36.74 £29.75
Median hourly rate % change year-on-year -40.93% +23.49% +32.22%
10th Percentile £12.25 £11.75 £13.00
90th Percentile £51.25 £52.65 £49.58
England median hourly rate £22.00 £25.00 £23.20
% change year-on-year -12.00% +7.76% +8.41%

ITIL
Job Vacancy Trend in the North West

Job postings citing ITIL as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ITIL in the North West

ITIL
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the North West.

Contractor daily rate trend for ITIL in the North West

ITIL
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing ITIL in the North West over the 6 months to 21 May 2018.

Contractor daily rate histogram for ITIL in the North West

ITIL
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the North West.

Contractor hourly rate trend for ITIL in the North West

ITIL
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing ITIL in the North West over the 6 months to 21 May 2018.

Contractor hourly rate histogram for ITIL in the North West

ITIL
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the North West region over the 6 months to 21 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -3 200 £398 -0.63% 52
Cheshire +13 110 £366 +22.08% 15
Lancashire +23 73 £475 +11.76% 14
Merseyside -2 17 £400 +18.52% 10
Cumbria +2 15 - - 3
ITIL
England

For the 6 months to 21 May 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region with a requirement for ITIL.

1 128 (29.77%) Service Management
2 110 (25.58%) Microsoft
3 99 (23.02%) Windows
4 94 (21.86%) Agile Software Development
5 87 (20.23%) Active Directory
6 85 (19.77%) Finance
7 74 (17.21%) Project Management
8 71 (16.51%) ITIL Certification
9 67 (15.58%) Change Management
10 62 (14.42%) Stakeholder Management
11 60 (13.95%) Cisco
12 59 (13.72%) PRINCE2
12 59 (13.72%) ITSM
12 59 (13.72%) Problem-Solving
13 57 (13.26%) DevOps
14 55 (12.79%) ServiceNow
15 54 (12.56%) Problem Management
16 53 (12.33%) Service Delivery
17 52 (12.09%) Management Information System
18 51 (11.86%) Security Cleared
19 46 (10.70%) Analytical Skills
20 44 (10.23%) Windows Server
21 43 (10.00%) ITIL V3
21 43 (10.00%) SC Cleared
22 42 (9.77%) Incident Management
22 42 (9.77%) Degree
23 41 (9.53%) Citrix
24 38 (8.84%) Cisco Certification
24 38 (8.84%) Linux
24 38 (8.84%) Resource Management

ITIL
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (6.51%) MS Exchange
2 20 (4.65%) Skype for Business
3 18 (4.19%) SharePoint
4 11 (2.56%) IIS
5 10 (2.33%) Exchange Server 2013
6 8 (1.86%) Exchange Server 2010
7 7 (1.63%) Blackberry Enterprise Server
8 5 (1.16%) Exchange Server 2007
8 5 (1.16%) OpenStack
8 5 (1.16%) SAS
9 4 (0.93%) Confluence
10 3 (0.70%) CMS
10 3 (0.70%) IBM Notes
10 3 (0.70%) WebSphere
11 1 (0.23%) CICS
11 1 (0.23%) IBM Domino
11 1 (0.23%) SharePoint 2013
11 1 (0.23%) SharePoint Server
11 1 (0.23%) Site Server
Applications
1 29 (6.74%) Microsoft Office
2 15 (3.49%) Microsoft Excel
3 10 (2.33%) Microsoft PowerPoint
4 8 (1.86%) Microsoft Project
5 3 (0.70%) MS Visio
6 1 (0.23%) Adobe Creative Suite
6 1 (0.23%) InfoPath
Business Applications
1 3 (0.70%) Unit4 Business World
2 1 (0.23%) Oracle CRM
2 1 (0.23%) Oracle EBS
2 1 (0.23%) Oracle EBS R12
2 1 (0.23%) Oracle Financials
Cloud Services
1 30 (6.98%) SaaS
2 27 (6.28%) PaaS
3 24 (5.58%) Office 365
4 22 (5.12%) Microsoft Azure
5 16 (3.72%) IaaS
6 11 (2.56%) Amazon AWS
7 2 (0.47%) Boomi
7 2 (0.47%) iPaaS
8 1 (0.23%) Amazon EC2
8 1 (0.23%) Amazon S3
8 1 (0.23%) Amazon SQS
8 1 (0.23%) AWS CloudFormation
8 1 (0.23%) Azure Active Directory
8 1 (0.23%) GitHub
8 1 (0.23%) Google Cloud Platform
8 1 (0.23%) Virtual Private Cloud
Communications & Networking
1 27 (6.28%) WAN
2 24 (5.58%) DNS
2 24 (5.58%) Firewall
3 22 (5.12%) DHCP
3 22 (5.12%) LAN
3 22 (5.12%) TCP/IP
4 20 (4.65%) VPN
5 19 (4.42%) SAN
6 17 (3.95%) Internet
7 13 (3.02%) Network Security
7 13 (3.02%) Skype
8 12 (2.79%) SMS
9 8 (1.86%) Remote Desktop
10 7 (1.63%) BGP
10 7 (1.63%) OSPF
11 6 (1.40%) IP Telephony
11 6 (1.40%) Unified Communications
12 5 (1.16%) F5 BIG-IP GTM
12 5 (1.16%) F5 BIG-IP LTM
12 5 (1.16%) Reverse Proxy
Database & Business Intelligence
1 24 (5.58%) SQL Server
2 5 (1.16%) DB2
2 5 (1.16%) MongoDB
3 4 (0.93%) Oracle Reports
4 3 (0.70%) Oracle Database
4 3 (0.70%) SQL Server 2008
4 3 (0.70%) SQL Server 2016
5 2 (0.47%) Big Data
5 2 (0.47%) BusinessObjects
5 2 (0.47%) Microsoft Analysis Services
5 2 (0.47%) Power BI
5 2 (0.47%) SQL Server Analysis Services
5 2 (0.47%) SQL Server Integration Services
5 2 (0.47%) SQL Server Reporting Services
6 1 (0.23%) Data Mining
6 1 (0.23%) Data Warehouse
6 1 (0.23%) OLAP
6 1 (0.23%) OLTP
6 1 (0.23%) SAP BW
6 1 (0.23%) Star Schema
Development Applications
1 15 (3.49%) JIRA
2 9 (2.09%) Selenium
3 7 (1.63%) MSI
4 6 (1.40%) Visual Studio
5 3 (0.70%) Jenkins
5 3 (0.70%) SonarQube
5 3 (0.70%) WinDbg
6 1 (0.23%) AdminStudio
6 1 (0.23%) Atlassian Bamboo
6 1 (0.23%) Bitbucket
6 1 (0.23%) eggPlant
General
1 85 (19.77%) Finance
2 26 (6.05%) Banking
3 14 (3.26%) Telecoms
4 13 (3.02%) Publishing
5 12 (2.79%) Legal
6 11 (2.56%) Law
7 10 (2.33%) Local Government
8 9 (2.09%) Retail
9 8 (1.86%) Investment Banking
10 5 (1.16%) Automotive
11 4 (0.93%) Back Office
12 3 (0.70%) Manufacturing
13 2 (0.47%) Marketing
13 2 (0.47%) Retail Banking
14 1 (0.23%) Billing
14 1 (0.23%) Games
14 1 (0.23%) Military
Job Titles
1 103 (23.95%) Analyst
2 63 (14.65%) Service Analyst
3 46 (10.70%) Service Desk Analyst
4 35 (8.14%) Service Manager
5 33 (7.67%) Infrastructure Engineer
6 26 (6.05%) IT Manager
7 23 (5.35%) Architect
7 23 (5.35%) ITIL Manager
7 23 (5.35%) Project Manager
8 22 (5.12%) IT Analyst
9 21 (4.88%) Developer
10 20 (4.65%) Delivery Manager
10 20 (4.65%) Support Analyst
11 17 (3.95%) Senior Infrastructure Engineer
12 15 (3.49%) 1st Line Support
13 14 (3.26%) Systems Engineer
14 13 (3.02%) Consultant
14 13 (3.02%) ITIL Service Manager
14 13 (3.02%) Service Desk Support
15 12 (2.79%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 13 (3.02%) Web Services
2 9 (2.09%) REST
2 9 (2.09%) XML
3 8 (1.86%) .NET
4 6 (1.40%) .NET Framework
4 6 (1.40%) LDAP
5 5 (1.16%) ISPF
5 5 (1.16%) Middleware
6 4 (0.93%) ASP.NET
6 4 (0.93%) CSS
6 4 (0.93%) HTML
7 3 (0.70%) ADO.NET
7 3 (0.70%) ASP.NET Web API
7 3 (0.70%) ASP.NET Web Forms
7 3 (0.70%) JSON
7 3 (0.70%) LINQ
7 3 (0.70%) SOAP
7 3 (0.70%) WCF
8 2 (0.47%) XSLT
9 1 (0.23%) MSMQ
Miscellaneous
1 52 (12.09%) Management Information System
2 46 (10.70%) Analytical Skills
3 33 (7.67%) Data Centre
4 18 (4.19%) Self-Motivation
5 16 (3.72%) Blackberry
6 13 (3.02%) CMDB
7 10 (2.33%) Clustering
7 10 (2.33%) Computer Science
8 9 (2.09%) PKI
9 8 (1.86%) User Experience
10 7 (1.63%) Mainframe
10 7 (1.63%) Web 2.0
11 6 (1.40%) Enterprise Software
11 6 (1.40%) PMI
12 5 (1.16%) Replication
13 4 (0.93%) Client/Server
13 4 (0.93%) Greenfield Project
13 4 (0.93%) Public Cloud
13 4 (0.93%) Virtual Team
14 3 (0.70%) NHS
Operating Systems
1 99 (23.02%) Windows
2 44 (10.23%) Windows Server
3 38 (8.84%) Linux
4 24 (5.58%) Unix
4 24 (5.58%) Windows 7
5 20 (4.65%) Windows Server 2012
6 19 (4.42%) Windows Server 2008
7 13 (3.02%) Windows Server 2003
8 12 (2.79%) AIX
9 10 (2.33%) Windows 10
10 9 (2.09%) Red Hat Enterprise Linux
11 7 (1.63%) Mac OS
11 7 (1.63%) Solaris
12 4 (0.93%) HPUX
12 4 (0.93%) SUSE
12 4 (0.93%) Windows 8
13 3 (0.70%) Windows Vista
14 1 (0.23%) Android
14 1 (0.23%) Windows NT
14 1 (0.23%) Windows XP
Processes & Methodologies
1 128 (29.77%) Service Management
2 94 (21.86%) Agile Software Development
3 74 (17.21%) Project Management
4 67 (15.58%) Change Management
5 62 (14.42%) Stakeholder Management
6 59 (13.72%) ITSM
6 59 (13.72%) PRINCE2
6 59 (13.72%) Problem-Solving
7 57 (13.26%) DevOps
8 54 (12.56%) Problem Management
9 53 (12.33%) Service Delivery
10 43 (10.00%) ITIL V3
11 42 (9.77%) Incident Management
12 38 (8.84%) Resource Management
13 37 (8.60%) SFIA
14 35 (8.14%) Scrum
15 33 (7.67%) Data Management
16 32 (7.44%) Configuration Management
17 31 (7.21%) Infrastructure Management
18 29 (6.74%) Migration
Programming Languages
1 31 (7.21%) SQL
2 23 (5.35%) PowerShell
3 12 (2.79%) JavaScript
4 10 (2.33%) C
4 10 (2.33%) Shell Script
5 9 (2.09%) VBScript
6 7 (1.63%) C#
6 7 (1.63%) VB
7 6 (1.40%) Java
8 5 (1.16%) JCL
8 5 (1.16%) Python
9 3 (0.70%) PL/SQL
10 2 (0.47%) COBOL
10 2 (0.47%) XPath
11 1 (0.23%) C++
11 1 (0.23%) Go
11 1 (0.23%) Scala
Qualifications
1 71 (16.51%) ITIL Certification
2 51 (11.86%) Security Cleared
3 43 (10.00%) SC Cleared
4 42 (9.77%) Degree
5 38 (8.84%) Cisco Certification
6 29 (6.74%) CCNP
6 29 (6.74%) CISSP
6 29 (6.74%) PRINCE2 Certification
7 27 (6.28%) CISM
8 21 (4.88%) CCDP
8 21 (4.88%) Chartered Engineer
9 20 (4.65%) ITIL Foundation Certificate
9 20 (4.65%) PRINCE2 Practitioner
10 16 (3.72%) Microsoft Certification
11 14 (3.26%) CCNA
12 13 (3.02%) CCIE
12 13 (3.02%) MCP
13 12 (2.79%) MCSE
14 7 (1.63%) Citrix Certification
15 6 (1.40%) PMI Certification
Quality Assurance & Compliance
1 32 (7.44%) SLA
2 12 (2.79%) COBIT
2 12 (2.79%) QA
3 10 (2.33%) ISO/IEC 27001
4 6 (1.40%) GDPR
5 4 (0.93%) PMO
6 3 (0.70%) Disclosure Scotland
7 2 (0.47%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 2 (0.47%) PCI DSS
7 2 (0.47%) Sarbanes-Oxley
8 1 (0.23%) COSO
8 1 (0.23%) GMP
8 1 (0.23%) ISO/IEC 20000
8 1 (0.23%) P3O
System Software
1 87 (20.23%) Active Directory
2 23 (5.35%) VMware Infrastructure
3 19 (4.42%) XenApp
4 18 (4.19%) vSphere
5 17 (3.95%) Hyper-V
6 16 (3.72%) Microsoft App-V
6 16 (3.72%) XenDesktop
7 8 (1.86%) Virtual Machines
8 5 (1.16%) Citrix Presentation Server
8 5 (1.16%) ProxySG
8 5 (1.16%) Time Sharing Option
8 5 (1.16%) VMware NSX
9 4 (0.93%) Forefront TMG
10 3 (0.70%) Virtual Desktop
10 3 (0.70%) Virtual Servers
10 3 (0.70%) VMware ESXi
11 2 (0.47%) Firmware
11 2 (0.47%) Microsoft Virtual Server
11 2 (0.47%) Terminal Server
12 1 (0.23%) VMware Server
Systems Management
1 26 (6.05%) SCCM
2 11 (2.56%) Single Sign-On
3 10 (2.33%) Microsoft Clustering
3 10 (2.33%) SCOM
4 9 (2.09%) vCenter Server
4 9 (2.09%) WSUS
5 8 (1.86%) Systems Management Server (SMS)
6 5 (1.16%) McAfee ePO
6 5 (1.16%) NetBackup
7 4 (0.93%) Forefront Identity Manager
7 4 (0.93%) HP SIM
7 4 (0.93%) IBM BigFix
7 4 (0.93%) Microsoft Intune
7 4 (0.93%) Opscode Chef
7 4 (0.93%) Puppet
7 4 (0.93%) SmoothWall
8 3 (0.70%) Cisco IPCC
8 3 (0.70%) Failover Clustering
8 3 (0.70%) HP ALM
8 3 (0.70%) vMotion
Vendors
1 110 (25.58%) Microsoft
2 60 (13.95%) Cisco
3 55 (12.79%) ServiceNow
4 41 (9.53%) Citrix
5 36 (8.37%) VMware
6 20 (4.65%) Ivanti
7 16 (3.72%) Oracle
8 14 (3.26%) IBM
8 14 (3.26%) NetApp
9 13 (3.02%) CheckPoint
9 13 (3.02%) EMC
10 11 (2.56%) HP
11 10 (2.33%) Juniper
12 9 (2.09%) Brocade
13 8 (1.86%) Red Hat
14 6 (1.40%) Avaya
14 6 (1.40%) F5
14 6 (1.40%) Informatica
14 6 (1.40%) IronPort
14 6 (1.40%) Veritas