Period
to 31 October 2020

The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 31 October 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL
England > North West
6 months to
31 Oct 2020
Same period 2019 Same period 2018
Rank 38 21 28
Rank change year-on-year -17 +7 -5
Contract jobs citing ITIL 94 369 375
As % of all contract jobs advertised in the North West 4.67% 6.84% 6.32%
As % of the Processes & Methodologies category 5.59% 8.01% 7.53%
Number of daily rates quoted 52 233 219
Median daily rate £360 £335 £361
Median daily rate % change year-on-year +7.46% -7.11% -9.84%
10th Percentile £177 £138 £155
90th Percentile £594 £500 £540
England median daily rate £425 £410 £400
% change year-on-year +3.66% +2.50% +2.89%
Number of hourly rates quoted 17 37 49
Median hourly rate £17.00 £18.00 £17.41
Median hourly rate % change year-on-year -5.56% +3.39% +31.40%
10th Percentile £11.75 £10.77 £11.32
90th Percentile £33.55 £57.50 £63.00
England median hourly rate £17.50 £18.84 £16.00
% change year-on-year -7.09% +17.72% +3.23%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Contract vacancies with a requirement for process or methodology skills 1,681 4,604 4,983
As % of all contract IT jobs advertised in the North West 83.59% 85.40% 83.97%
Number of daily rates quoted 1,054 3,001 3,130
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25% -
10th Percentile £238 £263 £263
90th Percentile £594 £575 £575
England median daily rate £475 £475 £475
Number of hourly rates quoted 88 205 293
Median hourly rate £18.50 £20.50 £22.00
Median hourly rate % change year-on-year -9.76% -6.82% -26.67%
10th Percentile £11.10 £11.53 £11.42
90th Percentile £54.73 £53.75 £51.25
Median hourly rate £34.95 £24.00 £21.02
% change year-on-year +45.63% +14.18% -10.55%

ITIL
Job Vacancy Trend in the North West

Job postings citing ITIL as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for ITIL in the North West

ITIL
Contractor Daily Rate Trend in the North West

3-month moving average daily rate quoted in jobs citing ITIL in the North West.

Daily rate trend for ITIL in the North West

ITIL
Daily Rate Histogram in the North West

Daily rate distribution for jobs citing ITIL in the North West over the 6 months to 31 October 2020.

Daily rate histogram for ITIL in the North West

ITIL
Contractor Hourly Rate Trend in the North West

3-month moving average hourly rates quoted in jobs citing ITIL in the North West.

Hourly rate trend for ITIL in the North West

ITIL
Hourly Rate Histogram in the North West

Hourly rate distribution of jobs citing ITIL in the North West over the 6 months to 31 October 2020.

Hourly rate histogram for ITIL in the North West

ITIL
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the North West region over the 6 months to 31 October 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +2 61 £350 - 23
Cheshire -13 24 £370 +23.42% 11
Cumbria -7 3 - -
Merseyside -11 2 £425 +21.43% 3
Lancashire -14 2 - - 9
ITIL
England

For the 6 months to 31 October 2020, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region with a requirement for ITIL.

1 35 (37.23%) Microsoft
2 32 (34.04%) Service Management
3 31 (32.98%) Active Directory
3 31 (32.98%) Windows
4 25 (26.60%) Problem-Solving
5 24 (25.53%) Agile Software Development
6 20 (21.28%) Azure
7 19 (20.21%) Office 365
8 16 (17.02%) Project Management
9 14 (14.89%) Windows Server
9 14 (14.89%) Azure Active Directory
10 13 (13.83%) Infrastructure Engineering
11 12 (12.77%) Finance
11 12 (12.77%) SQL
11 12 (12.77%) Windows 10
11 12 (12.77%) Analytical Skills
12 11 (11.70%) SQL Server
12 11 (11.70%) Change Management
13 10 (10.64%) Legal
13 10 (10.64%) Stakeholder Management
13 10 (10.64%) Scrum
13 10 (10.64%) SC Cleared
13 10 (10.64%) Security Cleared
14 9 (9.57%) Identity Management
14 9 (9.57%) Configuration Management
14 9 (9.57%) ITIL Certification
14 9 (9.57%) SAML
14 9 (9.57%) Strategic Roadmap
14 9 (9.57%) Single Sign-On
14 9 (9.57%) Identity Access Management

ITIL
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (8.51%) BizTalk Server
1 8 (8.51%) MS Exchange
2 4 (4.26%) CMS
2 4 (4.26%) Confluence
3 3 (3.19%) SharePoint
3 3 (3.19%) Skype for Business
4 2 (2.13%) Apache
4 2 (2.13%) Elasticsearch
4 2 (2.13%) IIS
4 2 (2.13%) JBoss
4 2 (2.13%) nginx
4 2 (2.13%) Tomcat
4 2 (2.13%) WebLogic
5 1 (1.06%) Exchange Server 2007
5 1 (1.06%) Exchange Server 2010
5 1 (1.06%) Exchange Server 2013
5 1 (1.06%) Office Communications Server
Applications
1 5 (5.32%) Microsoft Office
2 3 (3.19%) Microsoft Excel
3 2 (2.13%) MS Visio
Business Applications
1 1 (1.06%) Dynamics AX
1 1 (1.06%) Dynamics CRM
Cloud Services
1 20 (21.28%) Azure
2 19 (20.21%) Office 365
3 14 (14.89%) Azure Active Directory
4 7 (7.45%) AWS
5 4 (4.26%) GCP
5 4 (4.26%) GitHub
6 2 (2.13%) BrowserStack
6 2 (2.13%) Slack
7 1 (1.06%) Logic Apps
7 1 (1.06%) Power Automate
7 1 (1.06%) SaaS
Communications & Networking
1 6 (6.38%) WAN
2 5 (5.32%) DNS
2 5 (5.32%) IP Telephony
2 5 (5.32%) Skype
2 5 (5.32%) VoIP
3 4 (4.26%) SSL
4 3 (3.19%) LAN
4 3 (3.19%) Network Security
4 3 (3.19%) SAN
5 2 (2.13%) DHCP
5 2 (2.13%) MPLS
6 1 (1.06%) Cisco IOS
6 1 (1.06%) VPN
Database & Business Intelligence
1 11 (11.70%) SQL Server
2 7 (7.45%) Oracle Database
3 2 (2.13%) BusinessObjects
3 2 (2.13%) MongoDB
3 2 (2.13%) Oracle Database 11g
3 2 (2.13%) Oracle Discoverer
3 2 (2.13%) Oracle Reports
4 1 (1.06%) Oracle BI EE
4 1 (1.06%) Qlik Sense
Development Applications
1 8 (8.51%) JIRA
2 6 (6.38%) Git (software)
3 2 (2.13%) Burp Suite
3 2 (2.13%) Cucumber
3 2 (2.13%) HP UFT
3 2 (2.13%) Jenkins
3 2 (2.13%) JMeter
3 2 (2.13%) LoadRunner
3 2 (2.13%) Oracle APEX
3 2 (2.13%) Selenium
3 2 (2.13%) SoapUI
3 2 (2.13%) Visual Studio
3 2 (2.13%) Zephyr
4 1 (1.06%) Jasmine
4 1 (1.06%) MSI
General
1 12 (12.77%) Finance
2 10 (10.64%) Legal
3 8 (8.51%) Public Sector
4 5 (5.32%) Banking
4 5 (5.32%) Telecoms
5 2 (2.13%) Local Government
5 2 (2.13%) Retail
6 1 (1.06%) Law
Job Titles
1 28 (29.79%) Analyst
2 13 (13.83%) Infrastructure Engineer
2 13 (13.83%) Service Analyst
3 10 (10.64%) Service Manager
4 7 (7.45%) Architect
4 7 (7.45%) Service Desk Analyst
4 7 (7.45%) Solutions Architect
5 5 (5.32%) 2nd Line Support
5 5 (5.32%) IT Manager
5 5 (5.32%) Release Manager
6 4 (4.26%) 1st/2nd Line Support
6 4 (4.26%) 1st/2nd Line Support Analyst
6 4 (4.26%) 2nd Line Support Analyst
6 4 (4.26%) Change Analyst
6 4 (4.26%) Change and Release Analyst
6 4 (4.26%) Platform Engineer
6 4 (4.26%) Release Analyst
6 4 (4.26%) Service Desk Engineer
7 3 (3.19%) Service Transition Manager
7 3 (3.19%) Transition Manager
Libraries, Frameworks & Software Standards
1 9 (9.57%) SAML
2 4 (4.26%) .NET
2 4 (4.26%) SOAP
3 2 (2.13%) .NET Framework
3 2 (2.13%) AngularJS
3 2 (2.13%) Middleware
3 2 (2.13%) REST
3 2 (2.13%) Twitter Bootstrap
3 2 (2.13%) Web Services
Miscellaneous
1 12 (12.77%) Analytical Skills
2 8 (8.51%) Management Information System
2 8 (8.51%) Smartcard
3 5 (5.32%) CMDB
3 5 (5.32%) Mainframe
3 5 (5.32%) PKI
4 4 (4.26%) NHS
4 4 (4.26%) Self-Motivation
5 3 (3.19%) Video Conferencing
6 2 (2.13%) Blackberry
6 2 (2.13%) Data Protection Act
6 2 (2.13%) EFT
6 2 (2.13%) Public Cloud
6 2 (2.13%) Tandem
6 2 (2.13%) User Experience
7 1 (1.06%) Data Centre
7 1 (1.06%) Data Structures
7 1 (1.06%) Mobile App
Operating Systems
1 31 (32.98%) Windows
2 14 (14.89%) Windows Server
3 12 (12.77%) Windows 10
4 7 (7.45%) Apple iOS
5 6 (6.38%) Linux
5 6 (6.38%) Windows Server 2012
6 5 (5.32%) Windows Server 2016
7 4 (4.26%) Solaris
7 4 (4.26%) Windows 7
8 2 (2.13%) Android
8 2 (2.13%) Windows Server 2008
9 1 (1.06%) Mac OS
9 1 (1.06%) Windows 8
9 1 (1.06%) Windows Server 2003
9 1 (1.06%) Windows Server 2019
Processes & Methodologies
1 32 (34.04%) Service Management
2 25 (26.60%) Problem-Solving
3 24 (25.53%) Agile Software Development
4 16 (17.02%) Project Management
5 13 (13.83%) Infrastructure Engineering
6 11 (11.70%) Change Management
7 10 (10.64%) Scrum
7 10 (10.64%) Stakeholder Management
8 9 (9.57%) Configuration Management
8 9 (9.57%) Identity Access Management
8 9 (9.57%) Identity Management
8 9 (9.57%) Multi-Factor Authentication
8 9 (9.57%) Strategic Roadmap
9 8 (8.51%) ITSM
9 8 (8.51%) PRINCE2
9 8 (8.51%) Problem Management
9 8 (8.51%) Two-Factor Authentication
10 7 (7.45%) ITIL V3
10 7 (7.45%) Release Management
10 7 (7.45%) Service Delivery
Programming Languages
1 12 (12.77%) SQL
2 8 (8.51%) PowerShell
3 5 (5.32%) VBA
4 4 (4.26%) Bash Shell
4 4 (4.26%) Java
4 4 (4.26%) Perl
5 2 (2.13%) C
5 2 (2.13%) JavaScript
5 2 (2.13%) PL/SQL
5 2 (2.13%) T-SQL
Qualifications
1 10 (10.64%) SC Cleared
1 10 (10.64%) Security Cleared
2 9 (9.57%) ITIL Certification
3 8 (8.51%) Degree
4 6 (6.38%) Microsoft Certification
5 5 (5.32%) Oracle Certification
6 3 (3.19%) Cisco Certification
6 3 (3.19%) MCP
6 3 (3.19%) MCSE
6 3 (3.19%) TOGAF Certification
7 2 (2.13%) ISTQB
7 2 (2.13%) ISTQB Foundation Certification
7 2 (2.13%) MCSA
7 2 (2.13%) PMP
8 1 (1.06%) MCITP
8 1 (1.06%) MCTS
8 1 (1.06%) PMI Certification
8 1 (1.06%) PRINCE2 Certification
8 1 (1.06%) PRINCE2 Practitioner
8 1 (1.06%) Six Sigma Green Belt
Quality Assurance & Compliance
1 5 (5.32%) SLA
2 2 (2.13%) GDPR
2 2 (2.13%) ISO/IEC 27001
2 2 (2.13%) QA
2 2 (2.13%) SNOMED CT
2 2 (2.13%) WCAG
System Software
1 31 (32.98%) Active Directory
2 9 (9.57%) Active Directory Lightweight Directory Services
3 7 (7.45%) VMware Infrastructure
4 2 (2.13%) Hyper-V
4 2 (2.13%) Oracle RAC
5 1 (1.06%) Microsoft App-V
5 1 (1.06%) VMware ESXi
5 1 (1.06%) XenApp
Systems Management
1 9 (9.57%) Single Sign-On
2 6 (6.38%) Microsoft Intune
3 5 (5.32%) SCCM
4 3 (3.19%) SafeCom
5 2 (2.13%) Nessus
5 2 (2.13%) Oracle Enterprise Manager
5 2 (2.13%) Oracle RMAN
6 1 (1.06%) HP ALM
6 1 (1.06%) SCOrch
6 1 (1.06%) Tivoli
6 1 (1.06%) Tivoli Storage Manager
6 1 (1.06%) vCenter Server
Vendors
1 35 (37.23%) Microsoft
2 8 (8.51%) Oracle
2 8 (8.51%) VMware
3 7 (7.45%) Cisco
3 7 (7.45%) HP
4 6 (6.38%) Remedy
5 5 (5.32%) Apple
5 5 (5.32%) ServiceNow
6 4 (4.26%) Citrix
6 4 (4.26%) IBM
6 4 (4.26%) Ivanti
7 3 (3.19%) Canon
7 3 (3.19%) Palo Alto
8 2 (2.13%) Capita
8 2 (2.13%) EMC
8 2 (2.13%) Meraki
8 2 (2.13%) Polycom
8 2 (2.13%) Snow
8 2 (2.13%) TOWER Software
8 2 (2.13%) Veeam