Period
to 20 February 2018

The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 20 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > North West
6 months to
20 Feb 2018
Same period 2017 Same period 2016
Rank 21 20 25
Rank change year-on-year -1 +5 -3
Contract jobs citing ITIL 389 442 536
As % of all contract IT jobs advertised in the North West 7.23% 7.51% 6.56%
As % of the Processes & Methodologies category 8.67% 8.91% 8.03%
Number of daily rates quoted 249 302 322
North West median daily rate £400 £400 £400
10th Percentile £135 £171 £213
90th Percentile £611 £575 £709
England median daily rate £395 £400 £384
% change year-on-year -1.38% +4.17% +2.40%
Number of hourly rates quoted 45 17 62
North West median hourly rate £17.43 £15.09 £28.48
Median hourly rate % change year-on-year +15.51% -47.01% +32.44%
10th Percentile £10.89 £13.00 £15.03
90th Percentile £47.50 £47.00 £41.80
England median hourly rate £15.25 £16.00 £16.27
% change year-on-year -4.69% -1.63% +8.43%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Contract vacancies with a requirement for process or methodology skills 4,485 4,963 6,678
As % of all contract IT jobs advertised in the North West 83.40% 84.28% 81.76%
Number of daily rates quoted 2,894 3,217 4,085
North West median daily rate £413 £400 £400
Median daily rate % change year-on-year +3.13% - +6.67%
10th Percentile £256 £259 £250
90th Percentile £600 £575 £563
England median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +4.29%
Number of hourly rates quoted 221 167 283
North West median hourly rate £21.78 £27.50 £30.15
Median hourly rate % change year-on-year -20.80% -8.79% +48.19%
10th Percentile £11.66 £12.90 £13.00
90th Percentile £55.00 £51.50 £50.64
England median hourly rate £24.09 £25.00 £23.50
% change year-on-year -3.64% +6.38% +17.50%

ITIL
Job Vacancy Trend in the North West

Job postings citing ITIL as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ITIL in the North West

ITIL
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the North West.

Contractor daily rate trend for ITIL in the North West

ITIL
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing ITIL in the North West over the 6 months to 20 February 2018.

Contractor daily rate histogram for ITIL in the North West

ITIL
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the North West.

Contractor hourly rate trend for ITIL in the North West

ITIL
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing ITIL in the North West over the 6 months to 20 February 2018.

Contractor hourly rate histogram for ITIL in the North West

ITIL
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the North West region over the 6 months to 20 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -1 183 £425 +6.92% 68
Cheshire +7 114 £400 +14.29% 43
Lancashire -12 38 £544 +28.70% 9
Merseyside +8 24 £335 -10.67% 5
Cumbria +3 14 £450 +32.35% 1
ITIL
England

For the 6 months to 20 February 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region with a requirement for ITIL.

1 131 (33.68%) Service Management
2 98 (25.19%) Windows
3 88 (22.62%) Microsoft
4 79 (20.31%) Finance
5 76 (19.54%) Active Directory
6 72 (18.51%) ITIL Certification
6 72 (18.51%) ITSM
7 66 (16.97%) PRINCE2
8 60 (15.42%) Change Management
9 53 (13.62%) Agile Software Development
10 52 (13.37%) Project Management
11 50 (12.85%) Stakeholder Management
12 49 (12.60%) Windows Server
13 48 (12.34%) Service Design
13 48 (12.34%) Service Delivery
14 46 (11.83%) Management Information System
14 46 (11.83%) Security Cleared
15 42 (10.80%) Incident Management
16 40 (10.28%) SLA
17 38 (9.77%) Problem Management
18 36 (9.25%) SC Cleared
18 36 (9.25%) ITIL V3
19 35 (9.00%) Degree
20 34 (8.74%) Cisco
21 33 (8.48%) Citrix
21 33 (8.48%) Unix
21 33 (8.48%) Linux
21 33 (8.48%) Analytical Skills
22 32 (8.23%) VMware
22 32 (8.23%) Windows 7

ITIL
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (6.17%) MS Exchange
2 12 (3.08%) SharePoint
2 12 (3.08%) Skype for Business
3 9 (2.31%) IIS
4 7 (1.80%) Exchange Server 2010
5 5 (1.29%) CMS
5 5 (1.29%) Exchange Server 2013
6 4 (1.03%) IBM Notes
6 4 (1.03%) WebSphere
7 3 (0.77%) Confluence
7 3 (0.77%) Exchange Server 2007
7 3 (0.77%) SAS
8 2 (0.51%) Apache
8 2 (0.51%) Tomcat
9 1 (0.26%) Blackberry Enterprise Server
9 1 (0.26%) CICS
9 1 (0.26%) EPiServer
9 1 (0.26%) JBoss
9 1 (0.26%) SharePoint Server
9 1 (0.26%) WebLogic
Applications
1 19 (4.88%) Microsoft Office
2 2 (0.51%) Microsoft Excel
2 2 (0.51%) MS Visio
3 1 (0.26%) InfoPath
Business Applications
1 14 (3.60%) Unit4 Business World
2 2 (0.51%) Oracle EBS
3 1 (0.26%) CSG Singleview
3 1 (0.26%) Magento
3 1 (0.26%) Oracle CRM
3 1 (0.26%) Oracle EBS R12
3 1 (0.26%) Oracle Financials
Cloud Services
1 20 (5.14%) Office 365
2 18 (4.63%) Amazon AWS
3 16 (4.11%) Microsoft Azure
3 16 (4.11%) SaaS
4 14 (3.60%) PaaS
5 10 (2.57%) IaaS
6 3 (0.77%) Azure Active Directory
7 2 (0.51%) Boomi
7 2 (0.51%) iPaaS
7 2 (0.51%) Slack
7 2 (0.51%) Trello
8 1 (0.26%) Amazon EC2
8 1 (0.26%) Amazon S3
8 1 (0.26%) Amazon SQS
8 1 (0.26%) GitHub
8 1 (0.26%) Google Cloud Platform
8 1 (0.26%) OneDrive
8 1 (0.26%) Virtual Private Cloud
Communications & Networking
1 21 (5.40%) DNS
2 17 (4.37%) DHCP
3 16 (4.11%) LAN
4 14 (3.60%) WAN
5 12 (3.08%) SAN
5 12 (3.08%) SMS
6 11 (2.83%) Firewall
7 10 (2.57%) TCP/IP
7 10 (2.57%) VPN
8 9 (2.31%) Skype
9 8 (2.06%) Internet
9 8 (2.06%) SNMP
10 7 (1.80%) ADSL
10 7 (1.80%) FTP
11 6 (1.54%) ISDN
12 5 (1.29%) MPLS
12 5 (1.29%) NAS
12 5 (1.29%) Network Security
12 5 (1.29%) Remote Desktop
12 5 (1.29%) Reverse Proxy
Database & Business Intelligence
1 21 (5.40%) SQL Server
2 11 (2.83%) Oracle Database
3 5 (1.29%) MongoDB
3 5 (1.29%) PostgreSQL
4 4 (1.03%) DB2
4 4 (1.03%) OLAP
4 4 (1.03%) OLTP
4 4 (1.03%) Star Schema
5 3 (0.77%) Oracle Reports
5 3 (0.77%) Relational Database
6 2 (0.51%) BusinessObjects
6 2 (0.51%) MySQL
6 2 (0.51%) RDBMS
6 2 (0.51%) SQL Server 2012
7 1 (0.26%) Data Warehouse
7 1 (0.26%) GIS
7 1 (0.26%) Ingres
7 1 (0.26%) InterSystems Cache
7 1 (0.26%) Oracle Database 12c
7 1 (0.26%) SAP BW
Development Applications
1 6 (1.54%) HP UFT
1 6 (1.54%) JIRA
2 5 (1.29%) Visual Studio
3 4 (1.03%) JMeter
4 3 (0.77%) MSI
4 3 (0.77%) WinDbg
5 2 (0.51%) Jenkins
5 2 (0.51%) Selenium
6 1 (0.26%) SonarQube
General
1 79 (20.31%) Finance
2 32 (8.23%) Banking
3 17 (4.37%) Local Government
3 17 (4.37%) Publishing
4 14 (3.60%) Back Office
5 10 (2.57%) Telecoms
6 9 (2.31%) Retail
7 8 (2.06%) Retail Banking
8 6 (1.54%) Investment Banking
9 5 (1.29%) Legal
9 5 (1.29%) Manufacturing
10 4 (1.03%) Law
11 3 (0.77%) Marketing
12 1 (0.26%) Electronics
12 1 (0.26%) German Language
12 1 (0.26%) Pharmaceutical
12 1 (0.26%) Private Banking
Job Titles
1 94 (24.16%) Analyst
2 59 (15.17%) Service Analyst
3 42 (10.80%) Service Desk Analyst
4 33 (8.48%) Architect
5 31 (7.97%) Service Manager
6 29 (7.46%) IT Manager
7 24 (6.17%) IT Analyst
7 24 (6.17%) ITIL Manager
8 23 (5.91%) Infrastructure Engineer
9 21 (5.40%) Support Analyst
10 19 (4.88%) Developer
11 18 (4.63%) Delivery Manager
12 17 (4.37%) Consultant
13 16 (4.11%) IT Services Manager
14 15 (3.86%) Service Architect
15 12 (3.08%) Programme Manager
15 12 (3.08%) Project Manager
15 12 (3.08%) Services Delivery Manager
16 11 (2.83%) Administrator
16 11 (2.83%) Senior Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 15 (3.86%) XML
2 14 (3.60%) Web Services
3 13 (3.34%) .NET
3 13 (3.34%) REST
4 10 (2.57%) Middleware
5 8 (2.06%) SOAP
6 6 (1.54%) CSS
6 6 (1.54%) HTML
6 6 (1.54%) ISPF
7 5 (1.29%) .NET Framework
8 4 (1.03%) Hibernate
8 4 (1.03%) XSD
8 4 (1.03%) XSLT
9 3 (0.77%) ASP.NET
9 3 (0.77%) XML Messaging
10 2 (0.51%) ADO.NET
10 2 (0.51%) JSON
10 2 (0.51%) LINQ
10 2 (0.51%) WCF
10 2 (0.51%) XSL
Miscellaneous
1 46 (11.83%) Management Information System
2 33 (8.48%) Analytical Skills
3 19 (4.88%) Data Centre
4 17 (4.37%) CMDB
5 13 (3.34%) User Experience
6 9 (2.31%) Blackberry
6 9 (2.31%) Mainframe
7 8 (2.06%) Public Cloud
8 7 (1.80%) Enterprise Software
9 6 (1.54%) Greenfield Project
9 6 (1.54%) NHS
10 5 (1.29%) Computer Science
11 4 (1.03%) Client/Server
11 4 (1.03%) Clustering
11 4 (1.03%) PKI
12 3 (0.77%) Mobile App
12 3 (0.77%) Reference Data
12 3 (0.77%) Replication
12 3 (0.77%) Smartphone
12 3 (0.77%) Virtual Team
Operating Systems
1 98 (25.19%) Windows
2 49 (12.60%) Windows Server
3 33 (8.48%) Linux
3 33 (8.48%) Unix
4 32 (8.23%) Windows 7
5 21 (5.40%) Windows Server 2008
6 20 (5.14%) Windows Server 2012
7 18 (4.63%) Windows 10
8 12 (3.08%) Windows Server 2003
9 11 (2.83%) AIX
10 7 (1.80%) Red Hat Enterprise Linux
11 5 (1.29%) Windows 8
12 4 (1.03%) SUSE
13 3 (0.77%) Solaris
13 3 (0.77%) Windows Vista
14 2 (0.51%) Android
14 2 (0.51%) Apple iOS
14 2 (0.51%) Mac OS X
14 2 (0.51%) Windows XP
15 1 (0.26%) Mac OS
Processes & Methodologies
1 131 (33.68%) Service Management
2 72 (18.51%) ITSM
3 66 (16.97%) PRINCE2
4 60 (15.42%) Change Management
5 53 (13.62%) Agile Software Development
6 52 (13.37%) Project Management
7 50 (12.85%) Stakeholder Management
8 48 (12.34%) Service Delivery
8 48 (12.34%) Service Design
9 42 (10.80%) Incident Management
10 38 (9.77%) Problem Management
11 36 (9.25%) ITIL V3
12 28 (7.20%) SFIA
13 27 (6.94%) Programme Management
14 24 (6.17%) Data Management
14 24 (6.17%) Infrastructure Management
15 23 (5.91%) Configuration Management
15 23 (5.91%) Migration
16 21 (5.40%) Asset Management
16 21 (5.40%) Continuous Improvement
Programming Languages
1 27 (6.94%) SQL
2 25 (6.43%) PowerShell
3 19 (4.88%) Shell Script
4 15 (3.86%) Java
5 11 (2.83%) JavaScript
6 10 (2.57%) C
6 10 (2.57%) C#
7 8 (2.06%) VBScript
8 6 (1.54%) JCL
8 6 (1.54%) PL/SQL
8 6 (1.54%) VB
9 5 (1.29%) Python
10 4 (1.03%) VB.NET
10 4 (1.03%) XPath
11 2 (0.51%) COBOL
11 2 (0.51%) R
12 1 (0.26%) Bash Shell
12 1 (0.26%) C++
12 1 (0.26%) Go
12 1 (0.26%) Scala
Qualifications
1 72 (18.51%) ITIL Certification
2 46 (11.83%) Security Cleared
3 36 (9.25%) SC Cleared
4 35 (9.00%) Degree
5 22 (5.66%) PRINCE2 Practitioner
6 21 (5.40%) Cisco Certification
7 20 (5.14%) Microsoft Certification
8 18 (4.63%) MCP
9 17 (4.37%) CISSP
10 16 (4.11%) CISM
11 15 (3.86%) CCNP
11 15 (3.86%) ITIL Foundation Certificate
12 14 (3.60%) MCSA
13 13 (3.34%) CCIE
13 13 (3.34%) MCSE
14 11 (2.83%) CCNA
15 10 (2.57%) CCDP
15 10 (2.57%) Chartered Engineer
15 10 (2.57%) PRINCE2 Certification
16 8 (2.06%) ISEB
Quality Assurance & Compliance
1 40 (10.28%) SLA
2 26 (6.68%) COBIT
3 11 (2.83%) ISO/IEC 27001
4 7 (1.80%) PMO
5 4 (1.03%) GDPR
5 4 (1.03%) Sarbanes-Oxley
6 3 (0.77%) Data Quality
7 1 (0.26%) Disclosure Scotland
7 1 (0.26%) GMP
7 1 (0.26%) ISO 9001
7 1 (0.26%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 1 (0.26%) P3O
7 1 (0.26%) PCI DSS
7 1 (0.26%) QA
System Software
1 76 (19.54%) Active Directory
2 17 (4.37%) VMware Infrastructure
3 16 (4.11%) XenApp
4 15 (3.86%) Hyper-V
5 11 (2.83%) Microsoft App-V
6 7 (1.80%) VMware ESXi
6 7 (1.80%) XenDesktop
7 6 (1.54%) Time Sharing Option
7 6 (1.54%) vSphere
8 4 (1.03%) Virtual Desktop
9 3 (0.77%) Citrix Presentation Server
10 2 (0.51%) Oracle RAC
10 2 (0.51%) Virtual Machines
11 1 (0.26%) Firmware
11 1 (0.26%) Forefront TMG
11 1 (0.26%) GPFS
11 1 (0.26%) iptables
11 1 (0.26%) ISA Server
11 1 (0.26%) Terminal Server
Systems Management
1 32 (8.23%) SCCM
2 15 (3.86%) SCOM
3 8 (2.06%) WSUS
4 7 (1.80%) HP Quality Center
5 6 (1.54%) McAfee ePO
5 6 (1.54%) Systems Management Server (SMS)
6 5 (1.29%) NetBackup
7 4 (1.03%) Forefront Identity Manager
8 3 (0.77%) EdgeSight
8 3 (0.77%) HP SIM
8 3 (0.77%) SmoothWall
8 3 (0.77%) Tivoli
8 3 (0.77%) Tivoli Storage Manager
8 3 (0.77%) vCenter Server
9 2 (0.51%) Backup Exec
9 2 (0.51%) Microsoft Clustering
9 2 (0.51%) Nagios
9 2 (0.51%) OpenView Configuration Management
9 2 (0.51%) Single Sign-On
9 2 (0.51%) Symantec Enterprise Vault
Vendors
1 88 (22.62%) Microsoft
2 34 (8.74%) Cisco
3 33 (8.48%) Citrix
4 32 (8.23%) VMware
5 30 (7.71%) ServiceNow
6 24 (6.17%) HP
7 19 (4.88%) Oracle
8 15 (3.86%) IBM
9 13 (3.34%) Ivanti
10 8 (2.06%) Red Hat
10 8 (2.06%) Siebel
10 8 (2.06%) Snow
10 8 (2.06%) SolarWinds
11 7 (1.80%) Fortinet
11 7 (1.80%) McAfee
11 7 (1.80%) NetApp
12 6 (1.54%) Juniper
12 6 (1.54%) SAP
12 6 (1.54%) Symantec
13 4 (1.03%) Lotus