Period
to 21 October 2017

The median contractor rate for a Desktop Support Engineer was £160 per day in advertised job vacancies in England during the 6 months to 21 October 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Engineer
UK > England
6 months to
21 Oct 2017
Same period 2016 Same period 2015
Rank 506 537 479
Rank change year-on-year +31 -58 -30
Contract jobs requiring a Desktop Support Engineer 350 356 443
As % of all contract IT jobs advertised in England 0.38% 0.36% 0.43%
As % of the Job Titles category 0.40% 0.38% 0.45%
Number of daily rates quoted 165 151 180
England median daily rate £160 £150 £150
Median daily rate % change year-on-year +6.67% - -9.09%
10th Percentile £108 £105 £105
90th Percentile £258 £269 £238
UK median daily rate £160 £150 £150
% change year-on-year +6.67% - -6.25%
Number of hourly rates quoted 101 92 158
England median hourly rate £15.50 £15.20 £14.75
Median hourly rate % change year-on-year +1.97% +3.05% -1.67%
10th Percentile £13.00 £11.63 £10.59
90th Percentile £20.25 £20.00 £19.83
UK median hourly rate £15.38 £15.00 £14.75
% change year-on-year +2.50% +1.69% -6.47%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
England
Contract vacancies in England with a recognized job title 86585 93294 98958
% of contract IT jobs with a recognized job title 94.78% 94.83% 95.00%
Number of daily rates quoted 57439 61416 64019
England median daily rate £450 £425 £401
Median daily rate % change year-on-year +5.88% +6.12% +0.13%
10th Percentile £263 £256 £250
90th Percentile £625 £600 £590
UK median daily rate £440 £425 £400
% change year-on-year +3.53% +6.25% -
Number of hourly rates quoted 2542 2986 3839
England median hourly rate £18.70 £18.50 £17.77
Median hourly rate % change year-on-year +1.08% +4.11% +7.70%
10th Percentile £10.86 £10.50 £10.50
90th Percentile £48.75 £46.50 £44.05
UK median hourly rate £18.70 £18.39 £18.00
% change year-on-year +1.71% +2.14% +9.09%

Desktop Support Engineer
Job Vacancy Trend in England

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Desktop Support Engineer in England

Desktop Support Engineer
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Engineer in England.

Contractor daily rate trend for Desktop Support Engineer in England

Desktop Support Engineer
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Desktop Support Engineer in England over the 6 months to 21 October 2017.

Contractor daily rate histogram for Desktop Support Engineer in England

Desktop Support Engineer
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Engineer in England.

Contractor hourly rate trend for Desktop Support Engineer in England

Desktop Support Engineer
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Desktop Support Engineer in England over the 6 months to 21 October 2017.

Contractor hourly rate histogram for Desktop Support Engineer in England

Desktop Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Engineer within the England region over the 6 months to 21 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +6 134 £155 -11.43% 7
South East -4 62 £166 +14.66% 6
South West +21 41 £165 +17.86% 1
North of England +74 40 £180 - 2
East of England -21 38 £119 -4.80% 3
Midlands +52 36 £166 +22.67% 1
North West +27 26 £180 -8.86% 1
East Midlands +9 19 £180 +44.00%
West Midlands +37 17 £155 +7.10% 1
Yorkshire +33 10 £180 - 1
North East +58 4 £169 -3.71%
Desktop Support Engineer
UK

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 21 October 2017, Desktop Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Desktop Support Engineer in the job title.

1 293 (83.71%) Windows
2 162 (46.29%) Active Directory
3 153 (43.71%) Windows 7
4 120 (34.29%) Windows 10
5 115 (32.86%) Microsoft
6 88 (25.14%) Microsoft Office
7 65 (18.57%) ITIL
8 62 (17.71%) Office 365
9 61 (17.43%) SCCM
10 60 (17.14%) Apple
11 47 (13.43%) Citrix
12 43 (12.29%) Finance
13 38 (10.86%) Windows 8
13 38 (10.86%) Windows XP
14 37 (10.57%) Blackberry
14 37 (10.57%) Android
15 36 (10.29%) Security Cleared
15 36 (10.29%) LAN
16 35 (10.00%) Migration
17 34 (9.71%) Windows Server
18 33 (9.43%) SLA
19 32 (9.14%) TCP/IP
20 31 (8.86%) Time Management
21 29 (8.29%) SC Cleared
22 28 (8.00%) WAN
23 27 (7.71%) DNS
23 27 (7.71%) Microsoft Certification
23 27 (7.71%) VMware
23 27 (7.71%) Apple iOS
24 24 (6.86%) MS Exchange

Desktop Support Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (6.86%) MS Exchange
2 14 (4.00%) Blackberry Enterprise Server
3 12 (3.43%) SharePoint
4 6 (1.71%) IBM Notes
5 5 (1.43%) Exchange Server 2007
5 5 (1.43%) Skype for Business
6 4 (1.14%) Exchange Server 2010
7 3 (0.86%) IIS
8 1 (0.29%) Exchange Server 2003
8 1 (0.29%) GroupWise
8 1 (0.29%) SharePoint 2010
8 1 (0.29%) SharePoint 2013
8 1 (0.29%) SharePoint Server
Applications
1 88 (25.14%) Microsoft Office
2 7 (2.00%) Adobe Creative Suite
3 3 (0.86%) Microsoft Excel
3 3 (0.86%) Microsoft PowerPoint
4 2 (0.57%) MS Visio
5 1 (0.29%) AutoCAD
Business Applications
1 9 (2.57%) Eikon
2 1 (0.29%) assyst
2 1 (0.29%) Remedy ITSM
Cloud Services
1 62 (17.71%) Office 365
2 4 (1.14%) OneDrive
3 2 (0.57%) G Suite
4 1 (0.29%) Mimecast
Communications & Networking
1 36 (10.29%) LAN
2 32 (9.14%) TCP/IP
3 28 (8.00%) WAN
4 27 (7.71%) DNS
5 23 (6.57%) VPN
6 16 (4.57%) DHCP
7 15 (4.29%) Wireless
8 13 (3.71%) Internet
9 7 (2.00%) WLAN
10 6 (1.71%) Broadband
11 5 (1.43%) Skype
12 4 (1.14%) Firewall
12 4 (1.14%) SMS
12 4 (1.14%) SMTP
12 4 (1.14%) Wi-Fi
13 3 (0.86%) 3G
13 3 (0.86%) Cisco IOS
13 3 (0.86%) IP Telephony
13 3 (0.86%) Remote Desktop
14 2 (0.57%) CTI
Database & Business Intelligence
1 5 (1.43%) SQL Server
2 2 (0.57%) Blockchain
Development Applications
1 1 (0.29%) MSI
1 1 (0.29%) Visual Studio
General
1 43 (12.29%) Finance
2 17 (4.86%) Banking
3 8 (2.29%) Telecoms
4 5 (1.43%) Law
4 5 (1.43%) Legal
5 4 (1.14%) Advertising
5 4 (1.14%) Financial Institution
5 4 (1.14%) Manufacturing
5 4 (1.14%) Publishing
6 3 (0.86%) Electronics
6 3 (0.86%) Investment Banking
7 2 (0.57%) Front Office
7 2 (0.57%) Local Government
7 2 (0.57%) Marketing
8 1 (0.29%) Back Office
8 1 (0.29%) French Language
8 1 (0.29%) Pharmaceutical
8 1 (0.29%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.29%) Flash
Miscellaneous
1 37 (10.57%) Blackberry
2 23 (6.57%) Analytical Skills
2 23 (6.57%) iPhone
3 21 (6.00%) Video Conferencing
4 17 (4.86%) Smartphone
5 12 (3.43%) Driving Licence
5 12 (3.43%) iPad
6 6 (1.71%) Client/Server
7 3 (0.86%) Computer Science
7 3 (0.86%) NHS
7 3 (0.86%) PDA
8 2 (0.57%) Data Centre
8 2 (0.57%) Digital Media
8 2 (0.57%) Fintech
8 2 (0.57%) Smartcard
9 1 (0.29%) CMDB
9 1 (0.29%) Fat Client
9 1 (0.29%) IBM Mainframe
9 1 (0.29%) Mainframe
9 1 (0.29%) Thin Client
Operating Systems
1 293 (83.71%) Windows
2 153 (43.71%) Windows 7
3 120 (34.29%) Windows 10
4 38 (10.86%) Windows 8
4 38 (10.86%) Windows XP
5 37 (10.57%) Android
6 34 (9.71%) Windows Server
7 27 (7.71%) Apple iOS
8 21 (6.00%) Windows Server 2012
9 20 (5.71%) Mac OS
10 17 (4.86%) Windows Server 2008
11 9 (2.57%) Mac OS X
12 8 (2.29%) Linux
13 7 (2.00%) Windows Vista
14 4 (1.14%) Unix
14 4 (1.14%) Windows Server 2003
15 3 (0.86%) Ubuntu
15 3 (0.86%) Windows Mobile
16 1 (0.29%) Windows 2000
16 1 (0.29%) Windows 2000 Server
Processes & Methodologies
1 65 (18.57%) ITIL
2 35 (10.00%) Migration
3 31 (8.86%) Time Management
4 15 (4.29%) Mobile Device Management
5 14 (4.00%) Asset Management
5 14 (4.00%) Break/Fix
6 13 (3.71%) Information Security
7 12 (3.43%) Service Delivery
8 11 (3.14%) Root Cause Analysis
8 11 (3.14%) Service Management
9 10 (2.86%) Incident Management
10 8 (2.29%) Data Migration
11 7 (2.00%) Quality Management
11 7 (2.00%) Software Deployment
12 6 (1.71%) Problem Management
13 4 (1.14%) Coaching
13 4 (1.14%) ITSM
13 4 (1.14%) Knowledge Management
13 4 (1.14%) Line Management
13 4 (1.14%) Software Distribution
Programming Languages
1 6 (1.71%) SQL
2 2 (0.57%) Java
3 1 (0.29%) C
3 1 (0.29%) Korn
3 1 (0.29%) Perl
3 1 (0.29%) VB
3 1 (0.29%) VBScript
Qualifications
1 36 (10.29%) Security Cleared
2 29 (8.29%) SC Cleared
3 27 (7.71%) Microsoft Certification
4 18 (5.14%) MCSE
5 11 (3.14%) Degree
5 11 (3.14%) MCP
6 7 (2.00%) MCSA
7 6 (1.71%) A+ Certification
8 5 (1.43%) MCDST
8 5 (1.43%) MCITP
9 4 (1.14%) DBS Check
10 3 (0.86%) DV Cleared
10 3 (0.86%) ITIL Certification
11 2 (0.57%) Computer Science Degree
11 2 (0.57%) DCSE
12 1 (0.29%) ACMT
12 1 (0.29%) BC Cleared
12 1 (0.29%) CTC Cleared
12 1 (0.29%) MCTS
12 1 (0.29%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 33 (9.43%) SLA
2 8 (2.29%) ISO/IEC 27001
3 7 (2.00%) ISO 9001
4 1 (0.29%) PMO
System Software
1 162 (46.29%) Active Directory
2 15 (4.29%) VMware Infrastructure
3 11 (3.14%) Microsoft App-V
4 10 (2.86%) Virtual Desktop
5 5 (1.43%) Hyper-V
5 5 (1.43%) Virtual Machines
6 3 (0.86%) XenApp
6 3 (0.86%) XenDesktop
7 2 (0.57%) vSphere
8 1 (0.29%) Firmware
8 1 (0.29%) Terminal Services
8 1 (0.29%) VMware Workstation
8 1 (0.29%) XenServer
Systems Management
1 61 (17.43%) SCCM
2 5 (1.43%) AirWatch
3 3 (0.86%) Microsoft Data Protection Manager
3 3 (0.86%) WSUS
4 2 (0.57%) Backup Exec
4 2 (0.57%) DameWare
4 2 (0.57%) Norton AntiVirus
4 2 (0.57%) SCOM
4 2 (0.57%) Systems Management Server (SMS)
5 1 (0.29%) SafeCom
5 1 (0.29%) Symantec Enterprise Vault
Vendors
1 115 (32.86%) Microsoft
2 60 (17.14%) Apple
3 47 (13.43%) Citrix
4 27 (7.71%) VMware
5 22 (6.29%) HP
6 17 (4.86%) Bloomberg
6 17 (4.86%) Cisco
7 16 (4.57%) Dell
8 11 (3.14%) FactSet
9 8 (2.29%) Adobe
9 8 (2.29%) Reuters
9 8 (2.29%) Symantec
10 6 (1.71%) Lotus
10 6 (1.71%) ServiceNow
11 5 (1.43%) Oracle
12 4 (1.14%) Avaya
12 4 (1.14%) Google
12 4 (1.14%) Remedy
12 4 (1.14%) Veeam
12 4 (1.14%) Wyse