Period
to 12 July 2020

The median contractor rate for a Desktop Support Engineer was £140 per day in advertised job vacancies in England during the 6 months to 12 July 2020.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Engineer
UK > England
6 months to
12 Jul 2020
Same period 2019 Same period 2018
Rank 396 478 456
Rank change year-on-year +82 -22 +103
Contract jobs requiring a Desktop Support Engineer 180 393 456
As % of all contract jobs advertised in England 0.49% 0.46% 0.48%
As % of the Job Titles category 0.53% 0.48% 0.51%
Number of daily rates quoted 99 232 213
Median daily rate £140 £165 £175
Median daily rate % change year-on-year -15.15% -5.71% +16.67%
10th Percentile £120 £115 £119
90th Percentile £232 £260 £256
UK median daily rate £140 £165 £170
% change year-on-year -15.15% -2.94% +13.14%
Number of hourly rates quoted 39 91 163
Median hourly rate £18.00 £17.00 £15.86
Median hourly rate % change year-on-year +5.88% +7.19% -0.88%
10th Percentile £12.50 £13.00 £11.17
90th Percentile £35.00 £22.93 £20.00
UK median hourly rate £18.00 £16.62 £15.08
% change year-on-year +8.34% +10.18% -4.92%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
England
Contract vacancies in England with a recognized job title 34,261 81,069 89,798
% of contract IT jobs with a recognized job title 93.75% 94.53% 94.79%
Number of daily rates quoted 21,871 53,977 59,350
Median daily rate £475 £475 £450
Median daily rate % change year-on-year - +5.56% +2.86%
10th Percentile £263 £275 £275
90th Percentile £675 £650 £638
UK median daily rate £475 £470 £450
% change year-on-year +1.06% +4.44% +5.88%
Number of hourly rates quoted 1,350 2,576 2,902
Median hourly rate £22.67 £20.00 £18.70
Median hourly rate % change year-on-year +13.36% +6.95% +0.08%
10th Percentile £12.13 £11.17 £11.17
90th Percentile £52.50 £52.50 £48.75
Median hourly rate £22.50 £19.65 £18.00
% change year-on-year +14.53% +9.14% -3.74%

Desktop Support Engineer
Job Vacancy Trend in England

Job postings that featured Desktop Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support Engineer in England

Desktop Support Engineer
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Desktop Support Engineer in England.

Daily rate trend for Desktop Support Engineer in England

Desktop Support Engineer
Daily Rate Histogram in England

Daily rate distribution for jobs citing Desktop Support Engineer in England over the 6 months to 12 July 2020.

Daily rate histogram for Desktop Support Engineer in England

Desktop Support Engineer
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Desktop Support Engineer in England.

Hourly rate trend for Desktop Support Engineer in England

Desktop Support Engineer
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Desktop Support Engineer in England over the 6 months to 12 July 2020.

Hourly rate histogram for Desktop Support Engineer in England

Desktop Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Engineer within the England region over the 6 months to 12 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +137 56 £140 -15.15%
London +85 45 £160 -12.45%
South West +65 26 £150 +1.69% 1
Midlands +82 18 £128 -12.07% 2
East of England +62 18 £136 +8.40% 1
North of England +77 17 £200 +33.33% 1
West Midlands +79 15 £130 -22.04% 2
North West +56 9 £160 +12.28% 1
Yorkshire +67 8 £234 +46.41%
East Midlands +48 3 £113 -18.18%
Desktop Support Engineer
UK

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 12 July 2020, Desktop Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Desktop Support Engineer in the job title.

1 151 (83.89%) Windows
2 109 (60.56%) Windows 10
3 75 (41.67%) Active Directory
4 73 (40.56%) Office 365
5 68 (37.78%) Windows 7
6 55 (30.56%) Microsoft
7 38 (21.11%) SCCM
8 33 (18.33%) Microsoft Office
9 23 (12.78%) NHS
10 21 (11.67%) Public Sector
11 18 (10.00%) ITIL
12 17 (9.44%) Migration
13 16 (8.89%) VoIP
14 15 (8.33%) Mac OS
14 15 (8.33%) Problem-Solving
15 14 (7.78%) Apple
16 13 (7.22%) Citrix
16 13 (7.22%) Finance
17 12 (6.67%) VPN
17 12 (6.67%) Windows Server
18 11 (6.11%) Security Cleared
18 11 (6.11%) MS Exchange
19 10 (5.56%) Windows XP
19 10 (5.56%) Telecoms
20 9 (5.00%) VMware
20 9 (5.00%) TCP/IP
20 9 (5.00%) Microsoft Certification
20 9 (5.00%) A+ Certification
20 9 (5.00%) Break/Fix
21 8 (4.44%) SLA

Desktop Support Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (6.11%) MS Exchange
2 3 (1.67%) Exchange Server 2007
3 2 (1.11%) Exchange Server 2013
3 2 (1.11%) SharePoint
4 1 (0.56%) Blackberry Enterprise Server
4 1 (0.56%) Exchange Server 2010
4 1 (0.56%) IBM Notes
4 1 (0.56%) Skype for Business
Applications
1 33 (18.33%) Microsoft Office
2 3 (1.67%) Microsoft Excel
3 1 (0.56%) AutoCAD
3 1 (0.56%) Microsoft PowerPoint
Cloud Services
1 73 (40.56%) Office 365
2 3 (1.67%) OneDrive
3 1 (0.56%) AWS
3 1 (0.56%) Azure
3 1 (0.56%) G Suite
Communications & Networking
1 16 (8.89%) VoIP
2 12 (6.67%) VPN
3 9 (5.00%) TCP/IP
4 8 (4.44%) DNS
5 7 (3.89%) Wi-Fi
6 6 (3.33%) LAN
7 5 (2.78%) DHCP
8 4 (2.22%) Skype
8 4 (2.22%) WAN
9 3 (1.67%) Firewall
9 3 (1.67%) Network Security
9 3 (1.67%) Remote Desktop
10 2 (1.11%) Internet
11 1 (0.56%) Broadband
11 1 (0.56%) Cisco IOS
11 1 (0.56%) NAS
11 1 (0.56%) PBX
11 1 (0.56%) VLAN
11 1 (0.56%) WebEx
11 1 (0.56%) Wireless
Development Applications
1 3 (1.67%) Hudson
General
1 21 (11.67%) Public Sector
2 13 (7.22%) Finance
3 10 (5.56%) Telecoms
4 6 (3.33%) Electronics
4 6 (3.33%) Manufacturing
4 6 (3.33%) Marketing
5 2 (1.11%) Banking
6 1 (0.56%) Front Office
6 1 (0.56%) Investment Banking
6 1 (0.56%) Local Government
Libraries, Frameworks & Software Standards
1 1 (0.56%) FIX Protocol
Miscellaneous
1 23 (12.78%) NHS
2 5 (2.78%) Analytical Skills
2 5 (2.78%) Driving Licence
3 4 (2.22%) Video Conferencing
4 3 (1.67%) Blackberry
4 3 (1.67%) Data Centre
4 3 (1.67%) Management Information System
5 2 (1.11%) BYOD
5 2 (1.11%) Self-Motivation
6 1 (0.56%) Fat Client
6 1 (0.56%) FMCG
6 1 (0.56%) iPad
6 1 (0.56%) iPhone
6 1 (0.56%) RSA SecurID
6 1 (0.56%) Smartphone
6 1 (0.56%) Thin Client
Operating Systems
1 151 (83.89%) Windows
2 109 (60.56%) Windows 10
3 68 (37.78%) Windows 7
4 15 (8.33%) Mac OS
5 12 (6.67%) Windows Server
6 10 (5.56%) Windows XP
7 7 (3.89%) Apple iOS
8 6 (3.33%) Windows 8
9 5 (2.78%) Linux
10 4 (2.22%) Android
10 4 (2.22%) Mac OS X
10 4 (2.22%) Windows Server 2012
11 2 (1.11%) Windows Server 2016
12 1 (0.56%) Unix
Processes & Methodologies
1 18 (10.00%) ITIL
2 17 (9.44%) Migration
3 15 (8.33%) Problem-Solving
4 9 (5.00%) Break/Fix
5 6 (3.33%) Application Packaging
5 6 (3.33%) Business Intelligence
5 6 (3.33%) Digital Marketing
5 6 (3.33%) Infrastructure Engineering
5 6 (3.33%) Programme Management
6 5 (2.78%) ITSM
6 5 (2.78%) Service Management
6 5 (2.78%) Time Management
7 4 (2.22%) Service Delivery
8 3 (1.67%) Office Automation
8 3 (1.67%) Patch Management
9 2 (1.11%) Cybersecurity
9 2 (1.11%) Data Protection
9 2 (1.11%) Line Management
9 2 (1.11%) Network Monitoring
9 2 (1.11%) Virtual Infrastructure
Programming Languages
1 1 (0.56%) C
1 1 (0.56%) PowerShell
1 1 (0.56%) SQL
Qualifications
1 11 (6.11%) Security Cleared
2 9 (5.00%) A+ Certification
2 9 (5.00%) Microsoft Certification
3 5 (2.78%) SC Cleared
4 4 (2.22%) ACSP
4 4 (2.22%) MCITP
4 4 (2.22%) MCTS
5 3 (1.67%) CCNA
5 3 (1.67%) Cisco Certification
5 3 (1.67%) DBS Check
5 3 (1.67%) Degree
5 3 (1.67%) MCP
5 3 (1.67%) MCSA
5 3 (1.67%) MCSE
5 3 (1.67%) Network+ Certification
6 2 (1.11%) CompTIA Security+
7 1 (0.56%) ITIL Foundation Certificate
7 1 (0.56%) MCDST
7 1 (0.56%) MOS
7 1 (0.56%) NVQ Level 3
Quality Assurance & Compliance
1 8 (4.44%) SLA
2 1 (0.56%) Sarbanes-Oxley
2 1 (0.56%) SSAE 16
System Software
1 75 (41.67%) Active Directory
2 5 (2.78%) Virtual Machines
2 5 (2.78%) VMware Infrastructure
3 4 (2.22%) Virtual Desktop
4 3 (1.67%) vSphere
5 1 (0.56%) BitLocker
5 1 (0.56%) Hyper-V
5 1 (0.56%) Terminal Server
Systems Management
1 38 (21.11%) SCCM
2 6 (3.33%) AirWatch
3 4 (2.22%) Jamf Pro
3 4 (2.22%) Single Sign-On
4 3 (1.67%) Microsoft Intune
5 1 (0.56%) Backup Exec
5 1 (0.56%) McAfee ePO
5 1 (0.56%) Systems Management Server (SMS)
5 1 (0.56%) WSUS
Vendors
1 55 (30.56%) Microsoft
2 14 (7.78%) Apple
3 13 (7.22%) Citrix
4 9 (5.00%) VMware
5 7 (3.89%) ServiceNow
6 6 (3.33%) Cisco
6 6 (3.33%) Ivanti
6 6 (3.33%) SAP
7 5 (2.78%) Twitter
8 4 (2.22%) HP
9 3 (1.67%) Bloomberg
9 3 (1.67%) Dell
9 3 (1.67%) Facebook
9 3 (1.67%) Instagram
9 3 (1.67%) Snow
10 2 (1.11%) Adobe
10 2 (1.11%) Avaya
10 2 (1.11%) MobileIron
10 2 (1.11%) Remedy
11 1 (0.56%) Fidessa