Period
to 19 November 2017

The median contractor rate for a Help Desk Support Analyst was £185 per day in advertised job vacancies in the North West during the 6 months to 19 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Support Analyst
England > North West
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 187 219 234
Rank change year-on-year +32 +15 -44
Contract jobs requiring a Help Desk Support Analyst 12 4 10
As % of all contract IT jobs advertised in the North West 0.21% 0.059% 0.12%
As % of the Job Titles category 0.22% 0.062% 0.12%
Number of daily rates quoted 3 1 5
North West median daily rate £185 £100 £120
Median daily rate % change year-on-year +84.50% -16.67% +20.00%
10th Percentile £139 £95 £104
90th Percentile £193 £105 £140
England median daily rate £150 £150 £160
% change year-on-year - -6.25% +25.49%
Number of hourly rates quoted 7 0 4
North West median hourly rate £12.50 - £10.00
10th Percentile £11.75 - £8.95
90th Percentile £14.10 - £19.10
England median hourly rate £13.50 £16.00 £12.50
% change year-on-year -15.63% +28.00% -6.89%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
North West
Contract vacancies in the North West with a recognized job title 5360 6447 8142
% of contract IT jobs with a recognized job title 94.88% 94.39% 94.66%
Number of daily rates quoted 3373 4157 4871
North West median daily rate £400 £400 £400
10th Percentile £250 £250 £233
90th Percentile £588 £550 £572
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 252 236 404
North West median hourly rate £18.75 £16.00 £20.50
Median hourly rate % change year-on-year +17.19% -21.95% +27.81%
10th Percentile £11.25 £11.02 £11.25
90th Percentile £47.50 £45.38 £50.00
England median hourly rate £18.63 £18.50 £18.00
% change year-on-year +0.68% +2.78% +9.09%

Help Desk Support Analyst
Job Vacancy Trend in the North West

Job postings that featured Help Desk Support Analyst in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Help Desk Support Analyst in the North West

Help Desk Support Analyst
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Support Analyst in the North West.

Contractor daily rate trend for Help Desk Support Analyst in the North West

Help Desk Support Analyst
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Help Desk Support Analyst in the North West.

Contractor hourly rate trend for Help Desk Support Analyst in the North West

Help Desk Support Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support Analyst within the North West region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +32 11 £163 +62.50%
Merseyside - 1 £185 -
Help Desk Support Analyst
England

Help Desk Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 19 November 2017, Help Desk Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring Help Desk Support Analyst in the job title.

1 10 (83.33%) ITIL
2 8 (66.67%) Microsoft
3 7 (58.33%) SQL
3 7 (58.33%) Internet
3 7 (58.33%) Automotive
3 7 (58.33%) Retail
4 4 (33.33%) Windows
5 3 (25.00%) Active Directory
5 3 (25.00%) Google
6 2 (16.67%) ServiceNow
6 2 (16.67%) Remedy
6 2 (16.67%) TCP/IP
6 2 (16.67%) DNS
6 2 (16.67%) Cisco
7 1 (8.33%) Banking
7 1 (8.33%) MOS
7 1 (8.33%) Investment Banking
7 1 (8.33%) Microsoft PowerPoint
7 1 (8.33%) Law
7 1 (8.33%) Legal
7 1 (8.33%) Finance
7 1 (8.33%) ITIL Certification
7 1 (8.33%) Apple
7 1 (8.33%) Microsoft Excel
7 1 (8.33%) SAP
7 1 (8.33%) Windows 7
7 1 (8.33%) Apple iOS
7 1 (8.33%) Google Drive
7 1 (8.33%) Ticket Management
7 1 (8.33%) Smartphone

Help Desk Support Analyst Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (8.33%) Microsoft Excel
1 1 (8.33%) Microsoft PowerPoint
Cloud Services
1 1 (8.33%) Google Drive
Communications & Networking
1 7 (58.33%) Internet
2 2 (16.67%) DNS
2 2 (16.67%) TCP/IP
Development Applications
1 1 (8.33%) JIRA
General
1 7 (58.33%) Automotive
1 7 (58.33%) Retail
2 1 (8.33%) Banking
2 1 (8.33%) Finance
2 1 (8.33%) Investment Banking
2 1 (8.33%) Law
2 1 (8.33%) Legal
Miscellaneous
1 1 (8.33%) Smartphone
Operating Systems
1 4 (33.33%) Windows
2 1 (8.33%) Android
2 1 (8.33%) Apple iOS
2 1 (8.33%) Windows 7
Processes & Methodologies
1 10 (83.33%) ITIL
2 1 (8.33%) Incident Management
2 1 (8.33%) Ticket Management
Programming Languages
1 7 (58.33%) SQL
Qualifications
1 1 (8.33%) CTC Cleared
1 1 (8.33%) ITIL Certification
1 1 (8.33%) MOS
1 1 (8.33%) SC Cleared
1 1 (8.33%) Security Cleared
System Software
1 3 (25.00%) Active Directory
Vendors
1 8 (66.67%) Microsoft
2 3 (25.00%) Google
3 2 (16.67%) Cisco
3 2 (16.67%) Remedy
3 2 (16.67%) ServiceNow
4 1 (8.33%) Apple
4 1 (8.33%) SAP