The median contractor rate for a Service Desk Manager was £350 per day in advertised job vacancies in the North West during the 3 months to 23 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Service Desk Manager
England / North West
Rank 134 - 145
Rank change year-on-year - 0  
Contract jobs requiring a Service Desk Manager 3 0 2
As % of all contract IT jobs advertised in the North West 0.12% - 0.057%
As % of the Job Titles category 0.12% - 0.060%
Number of daily rates quoted 3 0 2
Median daily rate £350 - £319
UK excluding London median daily rate £425 £338 £350
% change year-on-year +25.92% -3.57%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £26.50 £34.00 £18.50
% change year-on-year -22.05% +83.78%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the North West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
North West
Contract job vacancies with a job title containing a recognized job role 2433 3598 3306
As % of all contract IT job vacancies advertised in the North West 95.04% 94.26% 94.57%
Number of daily rates quoted 1517 2142 1745
Median daily rate £375 £400 £375
Median daily rate % change year-on-year -6.25% +6.66%  
90% offered a daily rate of more than £225 £250 £250
10% offered a daily rate of more than £525 £525 £525
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 147 176 196
Median hourly rate £16.50 £26.92 £19.00
Median hourly rate % change year-on-year -38.69% +41.65%  
90% offered a hourly rate of more than £11.00 £12.50 £11.36
10% offered a hourly rate of more than £44.98 £49.00 £49.50
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

Service Desk Manager
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West that featured Service Desk Manager in the job title.

Job vacancy trend for Service Desk Manager in the North West

Service Desk Manager
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Manager in the North West.

Contractor daily rate trend for Service Desk Manager in the North West

Service Desk Manager
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing Service Desk Manager in the North West over the 3 months to 23 March 2017.

Contractor daily rate histogram for Service Desk Manager in the North West

Service Desk Manager
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Manager in the North West.

Contractor hourly rate trend for Service Desk Manager in the North West

Service Desk Manager
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Manager within the North West region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester - 2 £268 - 1
Service Desk Manager
England

Service Desk Manager Skill Set
Top 18 Related IT Skills in the North West

For the 6 months to 23 March 2017, Service Desk Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring Service Desk Manager in the job title.

1 4 (66.67%) Analytical Skills
1 4 (66.67%) ITIL
2 3 (50.00%) SLA
3 2 (33.33%) Active Directory
3 2 (33.33%) Windows
3 2 (33.33%) Service Management
3 2 (33.33%) ITSM
3 2 (33.33%) Stakeholder Management
3 2 (33.33%) Knowledge Management
3 2 (33.33%) Incident Management
3 2 (33.33%) Problem Management
3 2 (33.33%) Data Protection
3 2 (33.33%) Business Transformation
3 2 (33.33%) Service Desk Management
3 2 (33.33%) Line Management
3 2 (33.33%) Windows Server
4 1 (16.67%) Time Management
4 1 (16.67%) ITIL Certification

Service Desk Manager Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Miscellaneous
1 4 (66.67%) Analytical Skills
Operating Systems
1 2 (33.33%) Windows
1 2 (33.33%) Windows Server
Processes & Methodologies
1 4 (66.67%) ITIL
2 2 (33.33%) Business Transformation
2 2 (33.33%) Data Protection
2 2 (33.33%) Incident Management
2 2 (33.33%) ITSM
2 2 (33.33%) Knowledge Management
2 2 (33.33%) Line Management
2 2 (33.33%) Problem Management
2 2 (33.33%) Service Desk Management
2 2 (33.33%) Service Management
2 2 (33.33%) Stakeholder Management
3 1 (16.67%) Time Management
Qualifications
1 1 (16.67%) ITIL Certification
Quality Assurance & Compliance
1 3 (50.00%) SLA
System Software
1 2 (33.33%) Active Directory