Customer Engagement
East Midlands > Northamptonshire
The table below provides summary statistics for contract job vacancies advertised in Northamptonshire requiring Customer Engagement skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Engagement over the 6 months leading up to 13 May 2025, comparing them to the same period in the previous two years.
| 6 months to 13 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | - | - | 33 |
| Rank change year-on-year | - | - | - |
| Contract jobs citing Customer Engagement | 0 | 0 | 1 |
| As % of all contract jobs advertised in Northamptonshire | - | - | 0.41% |
| As % of the Processes & Methodologies category | - | - | 0.46% |
| Number of daily rates quoted | 0 | 0 | 1 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | - | £488 |
| Median daily rate (50th Percentile) | - | - | £525 |
| 75th Percentile | - | - | £563 |
| 90th Percentile | - | - | - |
| East Midlands median daily rate | £475 | - | £525 |
| % change year-on-year | - | - | +37.25% |
All Process and Methodology Skills
Northamptonshire
Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Northamptonshire.
| Contract vacancies with a requirement for process or methodology skills | 153 | 193 | 219 |
| As % of all contract IT jobs advertised in Northamptonshire | 91.62% | 89.77% | 90.50% |
| Number of daily rates quoted | 133 | 145 | 170 |
| 10th Percentile | £268 | £307 | £190 |
| 25th Percentile | £346 | £356 | £308 |
| Median daily rate (50th Percentile) | £400 | £443 | £400 |
| Median % change year-on-year | -9.71% | +10.75% | -12.09% |
| 75th Percentile | £475 | £550 | £500 |
| 90th Percentile | £536 | £620 | £588 |
| East Midlands median daily rate | £440 | £411 | £455 |
| % change year-on-year | +7.06% | -9.78% | +3.41% |
| Number of hourly rates quoted | 4 | 17 | 17 |
| 10th Percentile | £16.04 | £10.90 | £16.44 |
| 25th Percentile | £19.48 | - | £18.13 |
| Median hourly rate | £21.39 | £14.00 | £51.00 |
| Median % change year-on-year | +52.79% | -72.55% | +79.32% |
| 75th Percentile | £29.79 | £50.71 | £51.50 |
| 90th Percentile | £44.92 | £53.90 | - |
| East Midlands median hourly rate | £18.77 | £17.00 | £20.16 |
| % change year-on-year | +10.38% | -15.67% | +0.80% |
Customer Engagement
Job Vacancy Trend in Northamptonshire
Job postings citing Customer Engagement as a proportion of all IT jobs advertised in Northamptonshire.
Customer Engagement
Contractor Daily Rate Trend in Northamptonshire
3-month moving average daily rate quoted in jobs citing Customer Engagement in Northamptonshire.