1 to 25 of 27 Customer Engagement Jobs in the East Midlands

strong blend of technical understanding, commercial awareness and stakeholder management , with the credibility to engage effectively from engineering and architecture teams through to senior customer and business stakeholders. Key Responsibilities Product Management & Ownership Act as the Product Owner/Product Manager for interoperability programmes and customer-facing delivery … projects. Work with the wider organisation to refine and develop the Interoperability Strategy . Capture and analyse high-level customer requirements, understanding the what, why and when behind customer needs. Translate high-level requirements into detailed requirements, goals, priorities and delivery outcomes. Develop and clearly communicate Product Goals ...

Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across their … brands, using insight, segmentation and personalisation to strengthen engagement, retention and loyalty. This is a commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity ...

Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across their … brands, using insight, segmentation and personalisation to strengthen engagement, retention and loyalty. This is a commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity ...

wider CRM function of 7, and youll be reporting to the head of division. Its a commercially focused role, looking to drive customer engagement and incremental revenue through data-led marketing programmes covering the whole consumer lifecycle. You will lead the delivery of lifecycle communications across channels such … email, app and direct messaging , leveraging rich data sets to create highly personalised journeys that guide customers from initial inspiration through booking, in-stay engagement and future re-booking. If you enjoy combining hands-on technical CRM operations with strategic thinking which drive commercial outcomes , this role offers ...

projects. The Sales & Quotations Executive job, based in Nottingham, is office-based with hybrid working available and will play a key role in supporting customer enquiries, developing quotations, coordinating with technical teams, and proactively managing a portfolio of customer accounts. The successful candidate will work closely with … wider sales function to ensure customers receive a responsive, professional, and consistent service. This role offers an excellent blend of sales support, account management, customer engagement, and commercial coordination, making it ideal for candidates looking to develop their career within a technical and customer-focused environment. Ideal ...

Internal Sales Engineer Location: Bedfordshire Working Pattern: Predominantly office-based, with occasional UK travel for customer visits, exhibitions and industry events. The Opportunity An exciting opportunity has arisen for a technically minded and commercially focused Internal Sales Engineer to join a growing team within the engineering and technology sector. … This is a varied role combining technical sales, customer engagement, lead qualification, business development and marketing support . It would suit someone with an engineering or technical background who enjoys working with customers and is interested in developing their career within technical sales. ...

source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking for people who are curious about or fluid with AI, open to change, and excited to learn … quota, manage pipeline performance, and play a key role in shaping our sales strategy as we scale. You will collaborate closely with Marketing, Customer Success, and Product to improve conversion, retention, and overall customer experience, ensuring our go‐to‐market engine runs smoothly end‐to‐end. Key Responsibilities ...

ultimately delivered into operational use. This is a strategic, hands-on role where you'll sit at the intersection of architecture, systems engineering, customer engagement, and innovation. Rather than focusing on a single programme, you'll work across a portfolio of defence experimentation and demonstration activities, helping customers … challenges, helping customers adopt emerging capabilities in ways that deliver real value rather than simply following the latest trends. This is also a highly customer-facing role. You'll build relationships with senior stakeholders across the MOD, Strategic Command, DE&S, Dstl, NATO organisations, allied nations, and industry partners ...

Executive to plan, create and deliver data-led marketing campaigns. Using Microsoft Dynamics 365, youll build and deploy global email journeys that drive customer engagement, sales, re-engagement and win-back activity. Youll deliver CRM campaigns and automations from build to launch, while supporting communications for global … research projects and recall notices. Working with the Global CRM & Lifecycle Manager and CRM Assistant, you'll help deliver accurate, timely CRM communications, optimise customer journeys and identify new automation opportunities. This is a great opportunity for a proactive CRM professional to drive personalised customer experiences and measurable ...

supporting the implementation and integration of an e-commerce platform with Microsoft Dynamics 365. This is a hands-on role that demands excellent stakeholder engagement and previous experience on digital transformation programmes. ABOUT THE CLIENT Our client is an award-winning digital transformation consultancy specialising in innovative software solutions … Dynamics 365 solutions and their integration with e-commerce platforms Analyse data flows, integrations and business processes Work alongside e-commerce specialists to improve customer journeys and online purchasing experiences Support backlog refinement, prioritisation and User Acceptance Testing (UAT) Identify risks, dependencies and business impacts throughout the lifecycle Support ...

field-based role with remote and hybrid working supported and will play a key role in identifying new business opportunities, developing strategic customer relationships, and driving sales growth across both existing and emerging market sectors. The successful candidate will work closely with the wider Sales & Business Development team, technical … stakeholders, delivery functions, technology partners, and senior leadership to develop opportunities and convert customer requirements into project and service revenues. This role offers an excellent blend of business development, customer engagement, commercial strategy, and solution selling, making it ideal for candidates looking to develop their career within ...

across Europe, Middle East and Africa within the Asset and Item Readers segment. This role focuses on driving growth through a combination of direct customer engagement and partner-led execution, working closely with system integrators, OEMs and solution providers. Success in this position requires a commercially driven … forecasting accuracy across all opportunities. Work closely with Product Management, Engineering and Marketing to support solution positioning and market adoption. Monitor market trends, customer requirements and competitive activity to support ongoing refinement of the vertical approach. Represent HID in customer engagements, partner interactions and industry events within ...

into deliverable solutions. The opportunity As Interoperability Product Owner/Product Manager, you'll sit at the heart of the product lifecycle, bringing together customer needs, commercial priorities, technical considerations and strategic objectives. You'll work with customers and internal stakeholders to understand what they need, why they need … with Technical Architects and Delivery Managers across multiple programmes, helping teams understand priorities, making sure progress is visible and ensuring development remains aligned with customer expectations, delivery plans and wider portfolio objectives. You'll also take ownership of product releases from planning through to completion. This will include defining ...

marketing content, and other tools to help your team qualify and close new deals. As a strong coach, you significantly impact your team's customer engagement and sales effectiveness. You excel at developing strategic sales plans, collaborating closely with marketing to create impactful assets, and using CRM tools … essential — we value your ability to lead and innovate in sales strategiesDay-to-day, you will: Lead a team of Account Managers, managing customer relationships and overseeing a substantial portfolio of existing accounts. Develop and execute sales campaigns, adapting strategies based on data and market conditions. Work closely with ...

product requirements, engineering activity, documentation, implementation and deployment, ultimately accepting completed releases and communicating updates across the wider business. You'll also have significant customer interaction. You'll present products and their benefits, understand customer needs, gather feedback and use those insights to help shape and prioritise future … development. Where required, you'll work with customers to develop and manage customer-specific backlogs. Beyond individual releases, you'll help shape the long-term product lifecycle. This includes contributing to quarterly delivery plans, forecasts and costs, working with the wider portfolio team to maintain a coherent roadmap ...

define where it needs to go and bring people with you as you implement that change. You will bring: Good understanding of pharmaceutical sales, customer engagement models and the NHS. Significant experience in commercial analytics, business insights or sales force effectiveness. Experience creating and implementing an insights, analytics ...

close Follow up quotes and leads to maximise conversion rates Maintain regular contact with prospects to progress deals Meet and exceed individual revenue targets Customer Engagement Confidently engage decision makers via phone, email and online channels Understand customer needs and position appropriate solutions (full training provided) Build ...

consistent brand messaging across all channels Digital Marketing & Website Management Manage website content, landing pages and digital updates Support social media activity and online engagement Improve digital visibility and campaign performance Website design and coding experience (HTML/CSS or similar) is desirable Design & Video Content Produce marketing materials … maximise opportunities Track campaign performance within CRM systems Email Marketing & Collateral Create email campaigns and marketing templates Produce presentations, brochures and digital assets Support customer engagement activity Events & Exhibitions Attend UK-wide events, exhibitions and demonstrations Support planning, setup and post-event follow-up Capture content during events ...

exciting opportunity exists for an experienced Automation or Systems Integration professional to become a key technical lead within the business. You'll work across customer engagement, solution design, systems architecture and project delivery, supporting both greenfield and brownfield automation projects. A key focus will be defining how automation … equipment, controls, software platforms and existing customer systems integrate into one complete solution. Technology exposure will include AMRs, AGVs, ASRS, conveyors, robotics and sortation, alongside WMS, WES, WCS, RCS and ERP environments. You don't need to be an expert across every area of automation. What's important ...

IR35 Initial 3-month contract We're looking for experienced D365 CE Developers to support a business delivering enhancements across a Microsoft Dynamics 365 Customer Engagement environment. This is a hands-on development role, focused on building secure, scalable and maintainable solutions across D365 CE, Azure integrations ...

Derby is looking for an experienced Full Stack Developer to join their collaborative and talented team. You'll be working on industry-leading customer engagement software, used by high-profile businesses worldwide. This is an exciting opportunity to be part of a small, agile team where your ideas ...

assigned Route(s), and flag areas of concern and ideas for future improvements to the relevant Service Manager and Route Manager(s) Support local customer engagement and communication activities, working closely with Route Managers and Service Delivery colleagues to identify and address service delivery requests and/… keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond ...

talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement.We provide insurance to nearly four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading … creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities ...

owned business and one of the UK's leading providers of materials handling equipment and associated solutions. With a long-standing reputation for exceptional customer service and employee development, they continue to grow and invest in their people. Due to ongoing expansion, they are seeking an ambitious and driven … Role Working closely with the wider sales team, you will be responsible for identifying and developing new business opportunities through proactive prospecting, networking and customer engagement. You will build and manage a healthy sales pipeline, identify customer requirements, prepare quotations and progress sales opportunities. Larger projects will ...

innovative, automation-led warehouse solutions. Working closely with commercial and operational stakeholders, you will design scalable, high-performance distribution solutions that improve efficiency, deliver customer value, and support long-term business objectives. This is an excellent opportunity for someone who enjoys combining technical expertise with commercial awareness to shape … develop warehouse layouts, workflows, and material handling solutions that maximise operational efficiency, capacity, and scalability. Work alongside commercial and sales teams to support customer engagements, bid submissions, tender responses, and solution presentations. Conduct customer site assessments to understand operational challenges and translate requirements into practical, cost-effective warehouse ...