19 of 19 Customer Engagement Jobs in the East Midlands

Job Title: Customer and Insight Analyst Location: Castle Donington (Hybrid - 2 days per week in the office) Contract Length: 6 Months Salary: £500 per day (umbrella) About the Role: Our client is seeking a highly skilled Customer and Insight Analyst to join their Customer Strategy & Insight Team. This role is pivotal in driving the organisation's strategic … approach to customer engagement and satisfaction. You will be responsible for analysing customer data and insights to enhance customer journeys and overall experience. Key Responsibilities: Collaborate with the Customer Strategy and Insight Team Manager to develop and implement initiatives aligned with the organisation's Customer Strategy, aimed at improving customer journeys. Create a … sustainable model to share insights on diverse customer groups, engaging stakeholders across Customer Excellence, Connections, and Field Operations. Conduct stakeholder sentiment analysis related to customer journey enhancements. Represent the organisation externally in discussions that generate customer insights, relaying findings back into the business. analyse employee and operational data to identify satisfaction drivers and root causes of More ❯

Join Integrated Interest as our newest Customer Success Executive As one of the UK’s fastest-growing proptech platforms, Integrated Interest is transforming the way property businesses approach digital marketing, marketing automation, customer engagement, and performance-driven insights. Our technology is purpose-built for the property industry — helping agencies, developers, and marketers drive smarter, more effective campaigns … that convert. With rapid growth and an expanding client base, we're looking for an experienced Customer Success Executive (CSE) to join our dynamic Customer Success team. About the Role At Integrated Interest, our Customer Success Executives are key to driving client outcomes and building long-term partnerships. You’ll work directly with our customers to understand … ll be their go-to expert — championing their needs every step of the way. Success in this role means building strong, trusted relationships with stakeholders, promoting user adoption, improving customer satisfaction, and driving measurable results. If you're passionate about helping people, love solving problems, and thrive in a fast-paced environment — we want to hear from you. What More ❯

circa £65k plus bonus About the Role: On behalf of a leading UK wide organisation based in the East Midlands, we are looking to appoint a talented Dynamics 365 Customer Engagement (CE)/CRM Developer . This is an exciting opportunity to join a forward-thinking team where you’ll play a key role in delivering tailored D365 … services. Experience with Power Platform (PowerApps, Power Automate). Familiarity with Azure services and cloud-based architecture. Excellent problem-solving skills and attention to detail. Strong communication and stakeholder engagement skills. Ability to work independently and collaboratively within a team. Desirable: Microsoft certifications in Dynamics 365 or related technologies. Experience working in an Agile environment. What’s on Offer More ❯

circa £65k plus bonus About the Role: On behalf of a leading UK wide organisation based in the East Midlands, we are looking to appoint a talented Dynamics 365 Customer Engagement (CE)/CRM Developer . This is an exciting opportunity to join a forward-thinking team where you'll play a key role in delivering tailored D365 … services. Experience with Power Platform (PowerApps, Power Automate). Familiarity with Azure services and cloud-based architecture. Excellent problem-solving skills and attention to detail. Strong communication and stakeholder engagement skills. Ability to work independently and collaboratively within a team. Desirable: Microsoft certifications in Dynamics 365 or related technologies. Experience working in an Agile environment. What's on Offer More ❯

and produce growth forecasts and respective PLM-S strategy meeting to ensure product development occurs to meet market demand Analyze competitor portfolio to establish differentiation for portfolio across markets Customer Engagement: Attend strategic events, record and distribute key information and be an ambassador for Siemens Grow overall customer satisfaction as well as revenues from key accounts/… stakeholders Foster authentic and personal relationships with customers and stakeholders from the earliest stages of business development Be the 'voice of the customer' and ensure their outcomes, benefits and aspirations are understood and communicated effectively to inform new technology developments within Siemens Rail Infrastructure & CIS Creative thinker who is used to working under pressure and to tight/challenging … deadlines (essential) and present new commercial ideas to the rail market Bids: Lead customer focussed proposal generation through handover to bids Develop, as appropriate specific opportunity capture plans in accordance with company processes and standards Involvement in pre and post bid submission negotiations with the client encompassing technical, financial and commercial considerations Lead market & competitor analysis activities to identify More ❯

face meetings required - just your ability to build trust, educate, and advise in a fast-moving IT landscape. You'll work closely with vendors and distributors, delivering a polished, customer-centric experience while identifying new opportunities and guiding clients toward tailored solutions. Established in the 80's, XMA has grown to become one of the top ten largest value … added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define … adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Inside Sales Representative Customer Engagement: Respond to inbound enquiries, conduct cadence meetings, and build strong stakeholder relationships. Proactive Sales: Drive new business through outreach, upselling, and vendor engagement. Sales Operations: Manage quoting, order processing (especially over £2,500), and ensure More ❯

You will manage and mentor a team of project managers, ensure complex SaaS and automation projects land successfully, and be a key part of how we help organisations transform customer engagement. Why join us? A leadership role where you can make a visible impact on both the team and the business. The chance to own the end-to-end … your eye for detail and numbers to keep delivery on track. What we’re looking for A strong background in SaaS project delivery , ideally with exposure to automation or customer engagement platforms. Experience leading and developing project managers. A confident communicator who builds trust quickly. Highly organised, detail-focused, and comfortable working with data (Excel/Power BI More ❯

of the top ten largest value-added resellers in the UK. Today, they are an independent UK company with full geographic coverage, and our skilled workforce serves a diverse customer base across the public and private sector. They have won awards for their ability to help organisations and users achieve more with technology. They specialise in realising individual ambitions … and stay up to date with HP product developments. Champion strategic HP programmes and initiatives. What We’re Looking For: HP Product Sales Specialist Essential: Strong communication, negotiation, and customer engagement skills. Familiarity with partner portals and quoting tools. Educated to Level 3 (A Levels or equivalent). A proactive, motivated attitude and a strong work ethic. Desirable More ❯

of the top ten largest value-added resellers in the UK. Today, they are an independent UK company with full geographic coverage, and our skilled workforce serves a diverse customer base across the public and private sector. They have won awards for their ability to help organisations and users achieve more with technology. They specialise in realising individual ambitions … and stay up to date with HP product developments. Champion strategic HP programmes and initiatives. What We're Looking For: HP Product Sales Specialist Essential: Strong communication, negotiation, and customer engagement skills. Familiarity with partner portals and quoting tools. Educated to Level 3 (A Levels or equivalent). A proactive, motivated attitude and a strong work ethic. Desirable More ❯

forward-thinking software provider based in Derby is looking for an experienced Full Stack Developer to join their collaborative and talented team. You'll be working on industry-leading customer engagement software, used by high-profile businesses worldwide. This is an exciting opportunity to be part of a small, agile team where your ideas will be heard and More ❯

C#, MVC) you will be focusing on working on their innovative projects whilst utilising some of the latest technologies. As part of the role, you will be developing their customer engagement software which is used by well-known businesses across the globe. As well as working on their innovative software products, you will be focusing on migrating their More ❯

act as the Private Cloud sales specialist and lead, driving growth across Private Cloud services including colocation, managed hosting, and virtual hosting environments, by providing expertise, leadership, and strategic customer engagement. Experience Proven track record in selling data centre, co-location, or managed hosting services to mid-market or lower enterprise customers. Experience in solution-selling and consultative sales More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

roles to join our growing Digital Operations team. Each role will be aligned to a specific category, working closely with category teams to drive online performance and improve the customer journey. As the Digital Merchandising Manager, you will be responsible for driving online sales performance by optimising the presentation, categorisation, and discover ability of products across digital platforms. You … influence at all levels across the business. You will be responsible for Develop and implement digital merchandising strategies tailored to your category, with a focus on driving conversion and customer engagement. Manage and maintain product listings, ensuring accuracy, completeness, and SEO optimisation of images, descriptions, and attributes. Optimise onsite search, filtering, and navigation to support different customer missions … experience and support continuous improvement. Drive personalisation and product recommendation strategies using available tools and data. Conduct A/B testing to evaluate merchandising approaches and refine based on customer behaviour. Stay up to date with competitor activity, industry trends, and emerging technologies in digital merchandising and eCommerce. You will need A background in Digital Marketing, Digital Trading or More ❯