ITSM Contract Job Trends in Northern Ireland

IT Service Management (ITSM)
UK > Northern Ireland

The table below provides summary statistics and contractor rates for jobs advertised in Northern Ireland requiring ITSM skills. It covers contract job vacancies from the 6 months leading up to 7 October 2025, with comparisons to the same periods in the previous two years.

6 months to
7 Oct 2025
Same period 2024 Same period 2023
Rank 32 26 25
Rank change year-on-year -6 -1 +9
Contract jobs citing ITSM 8 4 4
As % of all contract jobs in Northern Ireland 3.23% 2.14% 2.30%
As % of the Processes & Methodologies category 3.57% 2.74% 2.61%
Number of daily rates quoted 1 1 1
10th Percentile - - -
25th Percentile - - £176
Median daily rate (50th Percentile) £150 £550 £178
Median % change year-on-year -72.73% +209.86% -64.48%
75th Percentile - - £179
90th Percentile - - -
UK median daily rate £475 £500 £525
% change year-on-year -5.00% -4.76% +5.00%
Number of hourly rates quoted 4 2 0
10th Percentile £17.93 - -
25th Percentile £20.23 £34.75 -
Median hourly rate £23.00 £37.50 -
Median % change year-on-year -38.67% - -
75th Percentile £26.04 £40.25 -
90th Percentile £28.81 - -
UK median hourly rate £21.28 £19.79 £16.53
% change year-on-year +7.56% +19.67% +18.09%

All Process and Methodology Skills
Northern Ireland

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Northern Ireland.

Contract vacancies with a requirement for process or methodology skills 224 146 153
As % of all contract IT jobs advertised in Northern Ireland 90.32% 78.07% 87.93%
Number of daily rates quoted 92 67 81
10th Percentile £251 £147 £200
25th Percentile £325 £169 £350
Median daily rate (50th Percentile) £475 £450 £400
Median % change year-on-year +5.56% +12.50% -19.15%
75th Percentile £588 £575 £525
90th Percentile £636 £635 £625
UK median daily rate £500 £525 £540
% change year-on-year -4.76% -2.78% -1.82%
Number of hourly rates quoted 56 17 12
10th Percentile £12.66 £21.19 £11.19
25th Percentile £14.60 - £12.98
Median hourly rate £17.15 £24.18 £13.69
Median % change year-on-year -29.07% +76.69% +24.69%
75th Percentile £25.15 - £14.43
90th Percentile - £41.15 £17.80
UK median hourly rate £25.15 £41.50 £42.75
% change year-on-year -39.40% -2.92% +43.84%

ITSM
Job Vacancy Trend in Northern Ireland

Historical trend showing the proportion of contract IT job postings citing ITSM relative to all contract IT jobs advertised in Northern Ireland.

ITSM job vacancy trend in Northern Ireland

ITSM
Daily Rate Trend in Northern Ireland

Contractor daily rate distribution trend for jobs in Northern Ireland citing ITSM.

Contractor daily rate distribution trend for jobs in Northern Ireland citing ITSM

ITSM
Hourly Rate Trend in Northern Ireland

Contractor hourly rate distribution trend for jobs in Northern Ireland citing ITSM.

Contractor hourly rate distribution trend for jobs in Northern Ireland citing ITSM

ITSM
Contract Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Northern Ireland region over the 6 months to 7 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
County Antrim -4 6 £150 - 3
County Londonderry - 2 - -
ITSM
UK

ITSM
Co-Occurring Skills & Capabilities in Northern Ireland by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 2 (25.00%) Microsoft Office
Cloud Services
1 3 (37.50%) Microsoft 365
General
1 5 (62.50%) Social Skills
2 3 (37.50%) Manufacturing
2 3 (37.50%) Telecoms
3 2 (25.00%) Analytical Skills
4 1 (12.50%) Banking
4 1 (12.50%) Finance
4 1 (12.50%) Public Sector
Job Titles
1 4 (50.00%) Analyst
1 4 (50.00%) IT Analyst
2 2 (25.00%) 2nd Line Support
2 2 (25.00%) 2nd Line Support Technician
2 2 (25.00%) ICT Support
2 2 (25.00%) ICT Support Technician
2 2 (25.00%) ICT Technician
2 2 (25.00%) Support Technician
3 1 (12.50%) Desktop Engineer
3 1 (12.50%) Desktop Support
3 1 (12.50%) Desktop Support Engineer
3 1 (12.50%) IT Support
3 1 (12.50%) IT Support Analyst
3 1 (12.50%) Support Analyst
3 1 (12.50%) Support Engineer
3 1 (12.50%) Systems Manager
Miscellaneous
1 1 (12.50%) Driving Licence
1 1 (12.50%) Management Information System
Operating Systems
1 4 (50.00%) Windows
Processes & Methodologies
1 6 (75.00%) ITIL
2 4 (50.00%) Change Management
2 4 (50.00%) Service Management
3 3 (37.50%) Customer Service
4 2 (25.00%) Infrastructure Management
4 2 (25.00%) Problem Management
4 2 (25.00%) Project Management
4 2 (25.00%) Server Management
5 1 (12.50%) Asset Management
5 1 (12.50%) Data Protection
5 1 (12.50%) High Availability
5 1 (12.50%) Information Assurance
5 1 (12.50%) Inventory Management
5 1 (12.50%) Service Delivery
Qualifications
1 5 (62.50%) Degree
2 1 (12.50%) A+ Certification
Quality Assurance & Compliance
1 3 (37.50%) Sarbanes-Oxley
2 1 (12.50%) ISO/IEC 20000
2 1 (12.50%) SLA
Vendors
1 5 (62.50%) Microsoft