Period
to 25 February 2018

The median contractor rate for a Service Desk Analyst was £81 per day in advertised job vacancies in Northern Ireland during the 6 months to 25 February 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
UK > Northern Ireland
6 months to
25 Feb 2018
Same period 2017 Same period 2016
Rank 53 - -
Rank change year-on-year - - -
Contract jobs requiring a Service Desk Analyst 6 0 0
As % of all contract IT jobs advertised in Northern Ireland 1.25% - -
As % of the Job Titles category 1.30% - -
Number of daily rates quoted 2 0 0
Northern Ireland median daily rate £81 - -
UK median daily rate £137 £140 £135
% change year-on-year -2.14% +3.70% -3.57%
Number of hourly rates quoted 4 0 0
Northern Ireland median hourly rate £11.50 - -
UK median hourly rate £12.92 £12.50 £13.17
% change year-on-year +3.32% -5.09% +1.31%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Northern Ireland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Northern Ireland
Contract vacancies in Northern Ireland with a recognized job title 460 381 174
% of contract IT jobs with a recognized job title 95.63% 97.19% 94.57%
Number of daily rates quoted 312 266 86
Northern Ireland median daily rate £430 £375 £325
Median daily rate % change year-on-year +14.67% +15.38% +3.59%
10th Percentile £288 £239 £113
90th Percentile £538 £556 £488
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 13 28 5
Northern Ireland median hourly rate £15.00 £12.17 £15.25
Median hourly rate % change year-on-year +23.25% -20.20% +4.38%
10th Percentile £10.65 £10.00 £13.30
90th Percentile £22.15 £23.08 £31.11
UK median hourly rate £18.70 £18.00 £19.00
% change year-on-year +3.89% -5.26% +15.15%

Service Desk Analyst
Job Vacancy Trend in Northern Ireland

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Northern Ireland.

Job vacancy trend for Service Desk Analyst in Northern Ireland

Service Desk Analyst
Contractor Daily Rate Trend in Northern Ireland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in Northern Ireland.

Contractor daily rate trend for Service Desk Analyst in Northern Ireland

Service Desk Analyst
Contractor Hourly Rate Trend in Northern Ireland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in Northern Ireland.

Contractor hourly rate trend for Service Desk Analyst in Northern Ireland

Service Desk Analyst
Contract Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Northern Ireland region over the 6 months to 25 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim - 6 £81 -
Service Desk Analyst
UK

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Northern Ireland

For the 6 months to 25 February 2018, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Northern Ireland region featuring Service Desk Analyst in the job title.

1 6 (100.00%) Microsoft
2 5 (83.33%) Active Directory
2 5 (83.33%) Microsoft Office
2 5 (83.33%) ITIL
2 5 (83.33%) Windows
3 4 (66.67%) MS Exchange
3 4 (66.67%) Windows Server
3 4 (66.67%) Finance
4 2 (33.33%) Incident Management
5 1 (16.67%) Statistics
5 1 (16.67%) Windows Vista
5 1 (16.67%) Problem Management
5 1 (16.67%) VMware Infrastructure
5 1 (16.67%) SolarWinds
5 1 (16.67%) Windows 7
5 1 (16.67%) VMware
5 1 (16.67%) Banking
5 1 (16.67%) Meridio
5 1 (16.67%) Investment Banking
5 1 (16.67%) Firewall
5 1 (16.67%) LAN
5 1 (16.67%) VoIP
5 1 (16.67%) WAN
5 1 (16.67%) DHCP
5 1 (16.67%) SNMP
5 1 (16.67%) DNS
5 1 (16.67%) SLA
5 1 (16.67%) Cisco
5 1 (16.67%) Citrix
5 1 (16.67%) Microsoft Certification

Service Desk Analyst Skill Set
Co-occurring IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (66.67%) MS Exchange
Applications
1 5 (83.33%) Microsoft Office
Communications & Networking
1 1 (16.67%) DHCP
1 1 (16.67%) DNS
1 1 (16.67%) Firewall
1 1 (16.67%) LAN
1 1 (16.67%) SNMP
1 1 (16.67%) VoIP
1 1 (16.67%) WAN
Database & Business Intelligence
1 1 (16.67%) SQL Server
General
1 4 (66.67%) Finance
2 1 (16.67%) Banking
2 1 (16.67%) Investment Banking
Operating Systems
1 5 (83.33%) Windows
2 4 (66.67%) Windows Server
3 1 (16.67%) Windows 7
3 1 (16.67%) Windows Vista
Processes & Methodologies
1 5 (83.33%) ITIL
2 2 (33.33%) Incident Management
3 1 (16.67%) Problem Management
3 1 (16.67%) Statistics
Programming Languages
1 1 (16.67%) SQL
Qualifications
1 1 (16.67%) ITIL Certification
1 1 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 5 (83.33%) Active Directory
2 1 (16.67%) VMware Infrastructure
Vendors
1 6 (100.00%) Microsoft
2 1 (16.67%) Avaya
2 1 (16.67%) Cisco
2 1 (16.67%) Citrix
2 1 (16.67%) CommVault
2 1 (16.67%) Compuware
2 1 (16.67%) Meridio
2 1 (16.67%) SolarWinds
2 1 (16.67%) VMware