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The median contractor rate for a Service Desk Analyst was £135 per day in advertised job vacancies during the 6 months to 29 May 2020. The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.
| Service Desk Analyst UK |
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6 months to
29 May 2020 |
Same period 2019 |
Same period 2018 |
| Rank |
247 |
329 |
284 |
| Rank change year-on-year |
+82 |
-45 |
+49 |
| Contract jobs requiring a Service Desk Analyst |
458 |
715 |
906 |
| As % of all contract jobs advertised in the UK |
0.99% |
0.79% |
0.90% |
| As % of the Job Titles category |
1.05% |
0.83% |
0.95% |
| Number of daily rates quoted |
211 |
366 |
434 |
| Median daily rate |
£135 |
£150 |
£130 |
| Median daily rate % change year-on-year |
-10.00% |
+15.38% |
-3.70% |
| 10th Percentile |
£88 |
£103 |
£98 |
| 90th Percentile |
£209 |
£238 |
£200 |
| UK excluding London median daily rate |
£130 |
£136 |
£125 |
| % change year-on-year |
-4.59% |
+9.00% |
- |
| Number of hourly rates quoted |
126 |
182 |
272 |
| Median hourly rate |
£14.00 |
£13.50 |
£13.00 |
| Median hourly rate % change year-on-year |
+3.70% |
+3.85% |
-3.70% |
| 10th Percentile |
£11.00 |
£10.00 |
£10.29 |
| 90th Percentile |
£18.20 |
£18.00 |
£18.66 |
| UK excluding London median hourly rate |
£14.00 |
£13.50 |
£13.00 |
| % change year-on-year |
+3.70% |
+3.85% |
- |
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| All Contract IT Job Vacancies UK |
| Contract vacancies in the UK with a recognized job title |
43,508 |
85,901 |
95,720 |
| % of contract IT jobs with a recognized job title |
93.60% |
94.53% |
94.84% |
| Number of daily rates quoted |
27,362 |
56,507 |
62,750 |
| Median daily rate |
£466 |
£473 |
£450 |
| Median daily rate % change year-on-year |
-1.37% |
+5.00% |
+5.88% |
| 10th Percentile |
£250 |
£275 |
£266 |
| 90th Percentile |
£650 |
£650 |
£635 |
| UK excluding London median daily rate |
£425 |
£425 |
£413 |
| % change year-on-year |
- |
+3.03% |
+3.13% |
| Number of hourly rates quoted |
1,806 |
2,766 |
3,004 |
| Median hourly rate |
£21.50 |
£19.00 |
£18.19 |
| Median hourly rate % change year-on-year |
+13.16% |
+4.47% |
-4.18% |
| 10th Percentile |
£12.00 |
£11.17 |
£10.89 |
| 90th Percentile |
£52.50 |
£50.00 |
£47.83 |
| Median hourly rate |
£19.50 |
£18.00 |
£17.50 |
| % change year-on-year |
+8.33% |
+2.86% |
-2.78% |
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Service Desk Analyst
Job Vacancy Trend
Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised.
Service Desk Analyst
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Service Desk Analyst.
Service Desk Analyst
Daily Rate Histogram
Daily rate distribution for jobs citing Service Desk Analyst over the 6 months to 29 May 2020.
Service Desk Analyst
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Service Desk Analyst.
Service Desk Analyst
Hourly Rate Histogram
Hourly rate distribution of jobs citing Service Desk Analyst over the 6 months to 29 May 2020.
Service Desk Analyst
Top 17 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the UK over the 6 months to 29 May 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills
For the 6 months to 29 May 2020, Service Desk Analyst contract jobs required the following IT skills in order of popularity.
The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Service Desk Analyst in the job title.
Service Desk Analyst Skill Set
Co-occurring IT Skills by Category
The follow tables expand on the table above by listing co-occurrences grouped by category.
The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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