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The median contractor rate for a Service Desk Analyst was £145 per day in advertised job vacancies during the 6 months to 12 November 2019. The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.
| Service Desk Analyst UK |
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6 months to
12 Nov 2019 |
Same period 2018 |
Same period 2017 |
| Rank |
261 |
279 |
316 |
| Rank change year-on-year |
+18 |
+37 |
-23 |
| Contract jobs requiring a Service Desk Analyst |
832 |
961 |
847 |
| As % of all contract IT jobs advertised in the UK |
0.99% |
0.93% |
0.84% |
| As % of the Job Titles category |
1.05% |
0.99% |
0.88% |
| Number of daily rates quoted |
441 |
510 |
430 |
| UK median daily rate |
£145 |
£133 |
£135 |
| Median daily rate % change year-on-year |
+9.43% |
-1.85% |
+4.85% |
| 10th Percentile |
£104 |
£100 |
£100 |
| 90th Percentile |
£225 |
£230 |
£214 |
| UK excluding London median daily rate |
£130 |
£125 |
£126 |
| % change year-on-year |
+4.00% |
-0.99% |
+1.00% |
| Number of hourly rates quoted |
206 |
234 |
234 |
| UK median hourly rate |
£14.00 |
£14.00 |
£13.50 |
| Median hourly rate % change year-on-year |
- |
+3.70% |
+3.85% |
| 10th Percentile |
£10.27 |
£11.00 |
£10.00 |
| 90th Percentile |
£19.00 |
£18.26 |
£18.18 |
| UK excluding London median hourly rate |
£14.00 |
£14.00 |
£12.50 |
| % change year-on-year |
- |
+12.00% |
- |
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| All Contract IT Job Vacancies UK |
| Contract vacancies in the UK with a recognized job title |
79,002 |
97,477 |
96,213 |
| % of contract IT jobs with a recognized job title |
94.11% |
94.78% |
94.96% |
| Number of daily rates quoted |
51,771 |
64,287 |
63,359 |
| UK median daily rate |
£463 |
£450 |
£445 |
| Median daily rate % change year-on-year |
+2.78% |
+1.12% |
+4.71% |
| 10th Percentile |
£256 |
£269 |
£262 |
| 90th Percentile |
£644 |
£638 |
£625 |
| UK excluding London median daily rate |
£425 |
£423 |
£400 |
| % change year-on-year |
+0.59% |
+5.63% |
+2.56% |
| Number of hourly rates quoted |
2,924 |
3,064 |
2,870 |
| UK median hourly rate |
£19.92 |
£18.00 |
£18.70 |
| Median hourly rate % change year-on-year |
+10.68% |
-3.74% |
+3.89% |
| 10th Percentile |
£11.17 |
£11.00 |
£10.92 |
| 90th Percentile |
£52.50 |
£48.75 |
£47.83 |
| UK excluding London median hourly rate |
£18.00 |
£17.50 |
£18.00 |
| % change year-on-year |
+2.86% |
-2.78% |
+2.86% |
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Service Desk Analyst
Job Vacancy Trend
Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised.
Service Desk Analyst
Contractor Daily Rate Trend
This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst.
Service Desk Analyst
Contractor Daily Rate Histogram
The daily rate distribution of IT jobs citing Service Desk Analyst over the 6 months to 12 November 2019.
Service Desk Analyst
Contractor Hourly Rate Trend
This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst.
Service Desk Analyst
Contractor Hourly Rate Histogram
The hourly rate distribution of IT jobs citing Service Desk Analyst over the 6 months to 12 November 2019.
Service Desk Analyst
Top 17 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the UK over the 6 months to 12 November 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills
For the 6 months to 12 November 2019, Service Desk Analyst contract jobs required the following IT skills in order of popularity.
The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Service Desk Analyst in the job title.
Service Desk Analyst Skill Set
Co-occurring IT Skills by Category
The follow tables expand on the table above by listing co-occurrences grouped by category.
The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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