Customer Service Contracts in Oldham

Customer Service
Manchester > Oldham

The following table provides summary statistics for contract job vacancies advertised in Oldham with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 1 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 1 - 2
Rank change year-on-year - - +1
Contract jobs citing Customer Service 6 0 2
As % of all contract jobs advertised in Oldham 46.15% - 33.33%
As % of the Processes & Methodologies category 50.00% - 33.33%
Number of daily rates quoted 2 0 2
10th Percentile - - £116
25th Percentile £325 - £117
Median daily rate (50th Percentile) £338 - £123
75th Percentile £363 - £127
90th Percentile £370 - £127
Manchester median daily rate £350 £375 £175
% change year-on-year -6.67% +114.29% -18.60%
Number of hourly rates quoted 4 0 0
10th Percentile - - -
25th Percentile £12.50 - -
Median hourly rate £13.00 - -
75th Percentile £13.50 - -
90th Percentile - - -
Manchester median hourly rate £13.00 £16.85 £17.75
% change year-on-year -22.85% -5.07% +14.52%

All Process and Methodology Skills
Oldham

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Oldham with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 12 6 6
As % of all contract IT jobs advertised in Oldham 92.31% 75.00% 100.00%
Number of daily rates quoted 7 5 6
10th Percentile £300 £399 £119
25th Percentile £325 £400 £124
Median daily rate (50th Percentile) £350 £415 £133
Median % change year-on-year -15.66% +213.21% -67.88%
75th Percentile £450 £525 £250
90th Percentile £480 £533 £378
Manchester median daily rate £500 £500 £492
% change year-on-year - +1.73% +9.22%
Number of hourly rates quoted 5 0 0
10th Percentile - - -
25th Percentile £12.50 - -
Median hourly rate £13.00 - -
75th Percentile £13.50 - -
90th Percentile £15.25 - -
Manchester median hourly rate £25.10 £37.30 £15.50
% change year-on-year -32.72% +140.65% -3.13%

Customer Service
Job Vacancy Trend in Oldham

Job postings citing Customer Service as a proportion of all IT jobs advertised in Oldham.

Job vacancy trend for Customer Service in Oldham

Customer Service
Contractor Daily Rate Trend in Oldham

3-month moving average daily rate quoted in jobs citing Customer Service in Oldham.

Daily rate trend for Customer Service in Oldham

Customer Service
Contractor Hourly Rate Trend in Oldham

3-month moving average hourly rates quoted in jobs citing Customer Service in Oldham.

Hourly rate trend for Customer Service in Oldham

Customer Service
Co-occurring Skills and Capabilities in Oldham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) SharePoint
General
1 4 (66.67%) Law
2 2 (33.33%) Public Sector
Job Titles
1 4 (66.67%) Support Officer
2 2 (33.33%) Infrastructure Manager
Processes & Methodologies
1 2 (33.33%) Agile
1 2 (33.33%) Business Continuity
1 2 (33.33%) Change Management
1 2 (33.33%) Disaster Recovery
1 2 (33.33%) PRINCE2
1 2 (33.33%) Project Management
System Software
1 2 (33.33%) Active Directory
Vendors
1 2 (33.33%) Microsoft