The following table provides summary statistics for contract job vacancies advertised in Oxford with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 30 April 2024 with a comparison to the same period in the previous 2 years.
Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Oxford with a requirement for process or methodology skills.
Contract vacancies with a requirement for process or methodology skills
87
110
117
As % of all contract IT jobs advertised in Oxford
83.65%
85.27%
79.59%
Number of daily rates quoted
58
85
97
10th Percentile
£250
£300
£154
25th Percentile
£363
£350
£226
Median daily rate (50th Percentile)
£450
£450
£500
Median % change year-on-year
-
-10.00%
+17.65%
75th Percentile
£525
£550
£575
90th Percentile
£575
£678
£622
Oxfordshire median daily rate
£425
£473
£450
% change year-on-year
-10.05%
+5.00%
+3.45%
Number of hourly rates quoted
16
2
4
10th Percentile
£12.75
£22.05
-
25th Percentile
£13.00
£22.13
£17.42
Median hourly rate
£21.00
£24.50
£18.71
Median % change year-on-year
-14.29%
+30.95%
-58.42%
75th Percentile
£39.13
£27.13
£20.00
90th Percentile
£65.00
£27.35
-
Oxfordshire median hourly rate
£19.50
£26.00
£18.71
% change year-on-year
-25.00%
+38.96%
-58.42%
Customer Service Job Vacancy Trend in Oxford
Job postings citing Customer Service as a proportion of all IT jobs advertised in Oxford.
Customer Service Contractor Daily Rate Trend in Oxford
3-month moving average daily rate quoted in jobs citing Customer Service in Oxford.
Customer Service Contractor Hourly Rate Trend in Oxford
3-month moving average hourly rates quoted in jobs citing Customer Service in Oxford.
Customer Service Top 20 Co-occurring Skills and Capabilities in Oxford
For the 6 months to 30 April 2024, contractor job vacancies citing Customer Service also mentioned the following skills and capabilities in order of popularity.
The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Oxford region with a requirement for Customer Service.
Customer Service Co-occurring Skills and Capabilities in Oxford by Category
The follow tables expand on the table above by listing co-occurrences grouped by category.
The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
