Period
to 24 November 2017

The median contractor rate for a 2nd Line Support was £114 per day in advertised job vacancies in Shropshire during the 6 months to 24 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
West Midlands > Shropshire
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 51 74 51
Rank change year-on-year +23 -23 -28
Contract jobs requiring a 2nd Line Support 4 6 1
As % of all contract IT jobs advertised in Shropshire 1.02% 0.77% 0.25%
As % of the Job Titles category 1.05% 0.81% 0.26%
Number of daily rates quoted 1 0 0
Shropshire median daily rate £114 - -
West Midlands median daily rate £140 £135 £140
% change year-on-year +3.70% -3.57% -15.15%
Number of hourly rates quoted 0 0 1
Shropshire median hourly rate - - £17.00
West Midlands median hourly rate £12.50 £14.88 £14.25
% change year-on-year -15.97% +4.39% +9.62%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Shropshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Shropshire
Contract vacancies in Shropshire with a recognized job title 380 737 386
% of contract IT jobs with a recognized job title 96.69% 94.97% 95.31%
Number of daily rates quoted 194 304 126
Shropshire median daily rate £452 £438 £378
Median daily rate % change year-on-year +3.40% +15.89% +14.39%
10th Percentile £325 £305 £239
90th Percentile £589 £559 £509
West Midlands median daily rate £400 £400 £375
% change year-on-year - +6.67% +7.14%
Number of hourly rates quoted 3 4 18
Shropshire median hourly rate £35.00 £21.47 £33.75
Median hourly rate % change year-on-year +63.06% -36.40% +68.75%
10th Percentile £24.20 £21.46 £14.55
90th Percentile £39.20 £37.42 £40.87
West Midlands median hourly rate £17.38 £15.21 £17.00
% change year-on-year +14.22% -10.51% +5.20%

2nd Line Support
Job Vacancy Trend in Shropshire

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Shropshire.

Job vacancy trend for 2nd Line Support in Shropshire

2nd Line Support
Contractor Daily Rate Trend in Shropshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in Shropshire.

Contractor daily rate trend for 2nd Line Support in Shropshire

2nd Line Support
Contractor Hourly Rate Trend in Shropshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in Shropshire.

Contractor hourly rate trend for 2nd Line Support in Shropshire

2nd Line Support
Contract Job Locations in Shropshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Shropshire region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Telford +19 3 £114 - 4
2nd Line Support
West Midlands

2nd Line Support Skill Set
Top 28 Co-occurring IT Skills in Shropshire

For the 6 months to 24 November 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Shropshire region featuring 2nd Line Support in the job title.

1 3 (75.00%) SLA
1 3 (75.00%) Windows
2 2 (50.00%) Line Management
2 2 (50.00%) Ticket Management
2 2 (50.00%) MCP
3 1 (25.00%) Collaborative Working
3 1 (25.00%) Java
3 1 (25.00%) Microsoft Office
3 1 (25.00%) ITIL
3 1 (25.00%) XenApp
3 1 (25.00%) Windows 7
3 1 (25.00%) ITIL V3
3 1 (25.00%) IBM Notes
3 1 (25.00%) MCSA
3 1 (25.00%) Windows XP
3 1 (25.00%) LAN
3 1 (25.00%) WAN
3 1 (25.00%) TCP/IP
3 1 (25.00%) Service Management
3 1 (25.00%) Wireless
3 1 (25.00%) Knowledge Management
3 1 (25.00%) Incident Management
3 1 (25.00%) HP
3 1 (25.00%) Dell
3 1 (25.00%) Citrix
3 1 (25.00%) Microsoft Certification
3 1 (25.00%) Lotus
3 1 (25.00%) Internet

2nd Line Support Skill Set
Co-occurring IT Skills in Shropshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) IBM Notes
Applications
1 1 (25.00%) Microsoft Office
Communications & Networking
1 1 (25.00%) Internet
1 1 (25.00%) LAN
1 1 (25.00%) TCP/IP
1 1 (25.00%) WAN
1 1 (25.00%) Wireless
Operating Systems
1 3 (75.00%) Windows
2 1 (25.00%) Windows 7
2 1 (25.00%) Windows XP
Processes & Methodologies
1 2 (50.00%) Line Management
1 2 (50.00%) Ticket Management
2 1 (25.00%) Collaborative Working
2 1 (25.00%) Incident Management
2 1 (25.00%) ITIL
2 1 (25.00%) ITIL V3
2 1 (25.00%) Knowledge Management
2 1 (25.00%) Service Management
Programming Languages
1 1 (25.00%) Java
Qualifications
1 2 (50.00%) MCP
2 1 (25.00%) MCSA
2 1 (25.00%) Microsoft Certification
Quality Assurance & Compliance
1 3 (75.00%) SLA
System Software
1 1 (25.00%) XenApp
Vendors
1 1 (25.00%) Citrix
1 1 (25.00%) Dell
1 1 (25.00%) HP
1 1 (25.00%) Lotus