Period
to 22 November 2017

The following table provides summary statistics for contract job vacancies advertised in Shropshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
West Midlands > Shropshire
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 48 23 14
Rank change year-on-year -25 -9 +12
Contract jobs citing Service Management 12 58 39
As % of all contract IT jobs advertised in Shropshire 3.05% 7.36% 9.97%
As % of the Processes & Methodologies category 3.29% 8.16% 11.08%
Number of daily rates quoted 5 20 13
Shropshire median daily rate £515 £450 £430
Median daily rate % change year-on-year +14.44% +4.65% +4.24%
10th Percentile £413 £324 £361
90th Percentile £555 £646 £498
West Midlands median daily rate £425 £395 £400
% change year-on-year +7.59% -1.25% +11.89%
Number of hourly rates quoted 1 0 4
Shropshire median hourly rate £35.00 - £16.03
West Midlands median hourly rate £12.75 £15.46 £20.00
% change year-on-year -17.54% -22.69% +33.33%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Shropshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Shropshire
Contract vacancies with a requirement for process or methodology skills 365 711 352
As % of all contract IT jobs advertised in Shropshire 92.88% 90.23% 90.03%
Number of daily rates quoted 184 284 112
Shropshire median daily rate £461 £420 £400
Median daily rate % change year-on-year +9.82% +5.00% +14.29%
10th Percentile £358 £310 £263
90th Percentile £589 £571 £555
West Midlands median daily rate £400 £400 £375
% change year-on-year - +6.67% +6.38%
Number of hourly rates quoted 4 1 17
Shropshire median hourly rate £30.06 £43.50 £25.00
Median hourly rate % change year-on-year -30.90% +74.00% +91.50%
10th Percentile £22.59 £42.75 £12.35
90th Percentile £38.68 £44.25 £40.87
West Midlands median hourly rate £25.00 £18.00 £20.00
% change year-on-year +38.89% -10.00% -

Service Management
Job Vacancy Trend in Shropshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Shropshire.

Job vacancy trend for Service Management in Shropshire

Service Management
Contractor Daily Rate Trend in Shropshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Shropshire.

Contractor daily rate trend for Service Management in Shropshire

Service Management
Contractor Daily Rate Histogram in Shropshire

The daily rate distribution of IT jobs citing Service Management in Shropshire over the 6 months to 22 November 2017.

Contractor daily rate histogram for Service Management in Shropshire

Service Management
Contractor Hourly Rate Trend in Shropshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Shropshire.

Contractor hourly rate trend for Service Management in Shropshire

Service Management
Contract Job Locations in Shropshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Shropshire region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Telford -22 10 £533 +18.33% 1
Service Management
West Midlands

For the 6 months to 22 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Shropshire region with a requirement for Service Management.

1 12 (100.00%) ITIL
2 8 (66.67%) Microsoft
3 6 (50.00%) ITSM
4 5 (41.67%) Microsoft PowerPoint
4 5 (41.67%) Microsoft Excel
4 5 (41.67%) Microsoft Office
5 4 (33.33%) SLA
6 3 (25.00%) COBIT
6 3 (25.00%) SharePoint
6 3 (25.00%) Test Scripting
6 3 (25.00%) ITIL V3
6 3 (25.00%) Process Improvement
6 3 (25.00%) Operational Acceptance Testing
6 3 (25.00%) Analytical Skills
6 3 (25.00%) Scenario Testing
7 2 (16.67%) Non-Functional Testing
7 2 (16.67%) SC Cleared
7 2 (16.67%) Security Cleared
7 2 (16.67%) Service Delivery
7 2 (16.67%) Microsoft Azure
7 2 (16.67%) Amazon AWS
7 2 (16.67%) MS Visio
7 2 (16.67%) WAN
8 1 (8.33%) Cisco
8 1 (8.33%) IBM
8 1 (8.33%) Wireless
8 1 (8.33%) Risk Management
8 1 (8.33%) Network Load Balancing
8 1 (8.33%) QA
8 1 (8.33%) Integration Testing

Service Management
Co-occurring IT Skills in Shropshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (25.00%) SharePoint
2 1 (8.33%) WildFly
Applications
1 5 (41.67%) Microsoft Excel
1 5 (41.67%) Microsoft Office
1 5 (41.67%) Microsoft PowerPoint
2 2 (16.67%) MS Visio
Cloud Services
1 2 (16.67%) Amazon AWS
1 2 (16.67%) Microsoft Azure
Communications & Networking
1 2 (16.67%) WAN
2 1 (8.33%) BGP
2 1 (8.33%) Firewall
2 1 (8.33%) HSRP
2 1 (8.33%) Internet
2 1 (8.33%) Intrusion Detection
2 1 (8.33%) LAN
2 1 (8.33%) MPLS
2 1 (8.33%) OSPF
2 1 (8.33%) VLAN
2 1 (8.33%) VPN
2 1 (8.33%) Wireless
Job Titles
1 4 (33.33%) Service Manager
2 3 (25.00%) Service Assurance Manager
3 2 (16.67%) Analyst
3 2 (16.67%) Support Engineer
3 2 (16.67%) Test Leader
4 1 (8.33%) 2nd Line Support
4 1 (8.33%) Architect
4 1 (8.33%) Business Analyst
4 1 (8.33%) Infrastructure Solutions Architect
4 1 (8.33%) Infrastructure Technical Architect
4 1 (8.33%) IT Manager
4 1 (8.33%) Network Engineer
4 1 (8.33%) Service Analyst
4 1 (8.33%) Services Delivery Manager
4 1 (8.33%) Solutions Architect
4 1 (8.33%) Technical Architect
4 1 (8.33%) Technical Infrastructure Architect
4 1 (8.33%) Test Analyst
4 1 (8.33%) Test Manager
4 1 (8.33%) Tester
Miscellaneous
1 3 (25.00%) Analytical Skills
Operating Systems
1 1 (8.33%) Linux
1 1 (8.33%) Windows
Processes & Methodologies
1 12 (100.00%) ITIL
2 6 (50.00%) ITSM
3 3 (25.00%) ITIL V3
3 3 (25.00%) Operational Acceptance Testing
3 3 (25.00%) Process Improvement
3 3 (25.00%) Scenario Testing
3 3 (25.00%) Test Scripting
4 2 (16.67%) Non-Functional Testing
4 2 (16.67%) Service Delivery
5 1 (8.33%) Agile Software Development
5 1 (8.33%) DevOps
5 1 (8.33%) Enterprise Architecture
5 1 (8.33%) Integration Testing
5 1 (8.33%) Line Management
5 1 (8.33%) Network Load Balancing
5 1 (8.33%) OpenUP
5 1 (8.33%) Risk Management
5 1 (8.33%) Technical Architecture
5 1 (8.33%) Ticket Management
5 1 (8.33%) TOGAF
Programming Languages
1 1 (8.33%) VBA
Qualifications
1 2 (16.67%) SC Cleared
1 2 (16.67%) Security Cleared
2 1 (8.33%) CCIE
2 1 (8.33%) CCNP
2 1 (8.33%) Check Point Certification
2 1 (8.33%) Cisco Certification
2 1 (8.33%) CISSP
2 1 (8.33%) MCP
2 1 (8.33%) MCSA
2 1 (8.33%) Microsoft Certification
Quality Assurance & Compliance
1 4 (33.33%) SLA
2 3 (25.00%) COBIT
3 1 (8.33%) QA
System Software
1 1 (8.33%) XenApp
Vendors
1 8 (66.67%) Microsoft
2 1 (8.33%) Blue Coat
2 1 (8.33%) BMC
2 1 (8.33%) CheckPoint
2 1 (8.33%) Cisco
2 1 (8.33%) Citrix
2 1 (8.33%) F5
2 1 (8.33%) Fortinet
2 1 (8.33%) IBM
2 1 (8.33%) McAfee