The following table provides summary statistics for permanent job vacancies advertised in Shropshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 29 March 2017 with a comparison to the same period in the previous 2 years.

Service Management
West Midlands / Shropshire
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 33 24 31
Rank change year-on-year -9 +7  
Permanent jobs citing Service Management 6 12 2
As % of all permanent IT jobs advertised in Shropshire 3.26% 5.61% 1.00%
As % of the Processes & Methodologies category 3.85% 6.22% 1.20%
Number of salaries quoted 5 12 2
Median salary £37,626 £31,750 £27,750
Median salary % change year-on-year +18.50% +14.41%  
90% offered a salary of more than £28,000 £27,600 £18,750
10% offered a salary of more than £39,050 £60,000 £36,750
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Shropshire with a requirement for process and methodology skills.

Process & Methodology Skills
Shropshire
Permanent job vacancies with a requirement for process and methodology skills 156 193 167
As % of all permanent IT job vacancies advertised in Shropshire 84.78% 90.19% 83.50%
Number of salaries quoted 110 174 125
Median salary £36,500 £35,000 £39,000
Median salary % change year-on-year +4.28% -10.25%  
90% offered a salary of more than £26,000 £26,000 £21,500
10% offered a salary of more than £53,500 £70,000 £62,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in Shropshire

The job posting trend of jobs advertised in Shropshire citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Shropshire

Service Management
Salary Trend in Shropshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Shropshire.

Salary trend for Service Management in Shropshire

Service Management
Salary Histogram in Shropshire

The salary distribution of IT jobs citing Service Management in Shropshire over the 3 months to 29 March 2017.

Salary histogram for Service Management in Shropshire

Service Management
Job Locations in Shropshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Shropshire region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Telford -10 6 £37,626 -19.51% 1
Service Management
West Midlands

For the 6 months to 29 March 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Shropshire region with a requirement for Service Management.

1 7 (77.78%) ITIL
2 5 (55.56%) Service Delivery
3 3 (33.33%) ITIL V3
3 3 (33.33%) Case Management
4 2 (22.22%) Continuous Improvement
4 2 (22.22%) Process Improvement
4 2 (22.22%) Incident Management
4 2 (22.22%) Agile Software Development
4 2 (22.22%) Change Management
4 2 (22.22%) ITSM
5 1 (11.11%) Balanced Scorecard
5 1 (11.11%) Telecoms
5 1 (11.11%) Stakeholder Management
5 1 (11.11%) CRM
5 1 (11.11%) ISO 9001
5 1 (11.11%) SLA
5 1 (11.11%) Billing
5 1 (11.11%) Marketing
5 1 (11.11%) ISO/IEC 27001
5 1 (11.11%) Problem Management
5 1 (11.11%) SC Cleared
5 1 (11.11%) Security Cleared
5 1 (11.11%) Trend Analysis
5 1 (11.11%) Analytical Skills
5 1 (11.11%) Target Operating Model
5 1 (11.11%) Translating Business Requirements
5 1 (11.11%) Supplier Management
5 1 (11.11%) Knowledge Management
5 1 (11.11%) Scorecard
5 1 (11.11%) IT Strategy

Service Management
Co-occurring IT Skills in Shropshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (11.11%) Billing
1 1 (11.11%) Marketing
1 1 (11.11%) Telecoms
Job Titles
1 3 (33.33%) Analyst
1 3 (33.33%) Business Manager
1 3 (33.33%) Service Manager
2 2 (22.22%) Change Analyst
2 2 (22.22%) ITIL Manager
2 2 (22.22%) Relationships Manager
3 1 (11.11%) Customer Relationship Manager
3 1 (11.11%) Incident Analyst
3 1 (11.11%) Incident Manager
3 1 (11.11%) IT Manager
3 1 (11.11%) IT Relationships Manager
3 1 (11.11%) ITIL Incident Manager
3 1 (11.11%) Major Incident Manager
3 1 (11.11%) Senior IT Manager
3 1 (11.11%) Senior Manager
3 1 (11.11%) Senior Relationships Manager
3 1 (11.11%) Supplier Manager
3 1 (11.11%) Supplier Relationship Manager
Miscellaneous
1 1 (11.11%) Analytical Skills
Processes & Methodologies
1 7 (77.78%) ITIL
2 5 (55.56%) Service Delivery
3 3 (33.33%) Case Management
3 3 (33.33%) ITIL V3
4 2 (22.22%) Agile Software Development
4 2 (22.22%) Change Management
4 2 (22.22%) Continuous Improvement
4 2 (22.22%) Incident Management
4 2 (22.22%) ITSM
4 2 (22.22%) Process Improvement
5 1 (11.11%) Balanced Scorecard
5 1 (11.11%) CRM
5 1 (11.11%) IT Strategy
5 1 (11.11%) Knowledge Management
5 1 (11.11%) Problem Management
5 1 (11.11%) Scorecard
5 1 (11.11%) Stakeholder Management
5 1 (11.11%) Supplier Management
5 1 (11.11%) Target Operating Model
5 1 (11.11%) Trend Analysis
Qualifications
1 1 (11.11%) SC Cleared
1 1 (11.11%) Security Cleared
Quality Assurance & Compliance
1 1 (11.11%) ISO 9001
1 1 (11.11%) ISO/IEC 27001
1 1 (11.11%) SLA
Telford, UK
Revenue & Customs Digital Technology Services (RCDTS)
Salary: £64125 - £70875
Posted: Yesterday