Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Shropshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
West Midlands > Shropshire
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 47 57 33
Rank change year-on-year +10 -24 +3
Permanent jobs citing Service Management 21 4 13
As % of all permanent IT jobs advertised in Shropshire 4.65% 0.70% 3.29%
As % of the Processes & Methodologies category 5.68% 0.79% 3.74%
Number of salaries quoted 16 1 3
Shropshire median annual salary £37,621 £50,000 £65,000
Median salary % change year-on-year -24.76% -23.08% +62.50%
10th Percentile £31,250 £47,500 £60,000
90th Percentile £56,375 £52,500 £70,000
West Midlands median annual salary £45,000 £42,765 £48,250
% change year-on-year +5.23% -11.37% -3.50%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Shropshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Shropshire
Permanent vacancies with a requirement for process or methodology skills 370 506 348
As % of all permanent IT jobs advertised in Shropshire 81.86% 88.15% 88.10%
Number of salaries quoted 264 380 242
Shropshire median annual salary £40,000 £38,500 £40,000
Median salary % change year-on-year +3.90% -3.75% +14.29%
10th Percentile £27,300 £24,000 £21,750
90th Percentile £70,713 £58,750 £65,432
West Midlands median annual salary £40,000 £40,000 £40,000

Service Management
Job Vacancy Trend in Shropshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Shropshire.

Job vacancy trend for Service Management in Shropshire

Service Management
Salary Trend in Shropshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Shropshire.

Salary trend for Service Management in Shropshire

Service Management
Salary Histogram in Shropshire

The salary distribution of IT jobs citing Service Management in Shropshire over the 6 months to 21 November 2017.

Salary histogram for Service Management in Shropshire

Service Management
Job Locations in Shropshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Shropshire region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Telford +9 20 £36,111 -27.78% 1
Shrewsbury - 1 £74,000 -
Service Management
West Midlands

For the 6 months to 21 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Shropshire region with a requirement for Service Management.

1 16 (76.19%) Windows
2 14 (66.67%) ITIL
3 12 (57.14%) Agile Software Development
4 9 (42.86%) Change Management
5 8 (38.10%) Service Delivery
6 7 (33.33%) Stakeholder Management
6 7 (33.33%) Clustering
6 7 (33.33%) Configuration Management
6 7 (33.33%) SQL Server
6 7 (33.33%) Java
6 7 (33.33%) Linux
7 6 (28.57%) Unix
7 6 (28.57%) MCSE
7 6 (28.57%) MCSA
7 6 (28.57%) Apache
7 6 (28.57%) WAP
7 6 (28.57%) DHCP
7 6 (28.57%) DNS
7 6 (28.57%) Quality Management
7 6 (28.57%) IBM
7 6 (28.57%) Microsoft
7 6 (28.57%) Active Directory
7 6 (28.57%) Microsoft Certification
7 6 (28.57%) SAN
7 6 (28.57%) BMC
7 6 (28.57%) Windows Server 2003
7 6 (28.57%) ClearQuest
7 6 (28.57%) Serena
7 6 (28.57%) Scrum
7 6 (28.57%) VMware

Service Management
Co-occurring IT Skills in Shropshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (28.57%) Apache
1 6 (28.57%) Confluence
2 1 (4.76%) JBoss
2 1 (4.76%) Tomcat
Cloud Services
1 3 (14.29%) Office 365
Communications & Networking
1 6 (28.57%) DHCP
1 6 (28.57%) DNS
1 6 (28.57%) NAS
1 6 (28.57%) SAN
Database & Business Intelligence
1 7 (33.33%) SQL Server
2 1 (4.76%) Relational Database
Development Applications
1 6 (28.57%) Atlassian Bamboo
1 6 (28.57%) ClearQuest
1 6 (28.57%) JIRA
1 6 (28.57%) Sonatype Nexus
1 6 (28.57%) Subversion
Job Titles
1 6 (28.57%) ITIL Manager
1 6 (28.57%) Linux Support
1 6 (28.57%) Server Support
1 6 (28.57%) Support Manager
1 6 (28.57%) Technical Leader
1 6 (28.57%) Technical Support
2 3 (14.29%) Incident Manager
2 3 (14.29%) IT Manager
2 3 (14.29%) IT Services Manager
2 3 (14.29%) Major Incident Manager
2 3 (14.29%) Service Manager
3 1 (4.76%) Analyst
3 1 (4.76%) Platform Engineer
3 1 (4.76%) PMO Analyst
3 1 (4.76%) Service Desk Team Leader
3 1 (4.76%) Team Leader
Libraries, Frameworks & Software Standards
1 6 (28.57%) WAP
Miscellaneous
1 7 (33.33%) Clustering
2 1 (4.76%) Analytical Skills
Operating Systems
1 16 (76.19%) Windows
2 7 (33.33%) Linux
3 6 (28.57%) Unix
3 6 (28.57%) Windows Server
3 6 (28.57%) Windows Server 2003
3 6 (28.57%) Windows Server 2008
4 3 (14.29%) Windows 10
5 1 (4.76%) AIX
Processes & Methodologies
1 14 (66.67%) ITIL
2 12 (57.14%) Agile Software Development
3 9 (42.86%) Change Management
4 8 (38.10%) Service Delivery
5 7 (33.33%) Configuration Management
5 7 (33.33%) Stakeholder Management
6 6 (28.57%) Infrastructure Management
6 6 (28.57%) Mentoring
6 6 (28.57%) People Management
6 6 (28.57%) Quality Management
6 6 (28.57%) Root Cause Analysis
6 6 (28.57%) Scrum
6 6 (28.57%) Workload Management
7 4 (19.05%) Incident Management
7 4 (19.05%) ITSM
8 3 (14.29%) ITIL V3
8 3 (14.29%) Problem Management
9 1 (4.76%) Continuous Improvement
9 1 (4.76%) Test Strategy
9 1 (4.76%) Vulnerability Management
Programming Languages
1 7 (33.33%) Java
2 6 (28.57%) PowerShell
3 1 (4.76%) SQL
Qualifications
1 6 (28.57%) MCITP
1 6 (28.57%) MCSA
1 6 (28.57%) MCSE
1 6 (28.57%) Microsoft Certification
2 3 (14.29%) ITIL Foundation Certificate
2 3 (14.29%) SC Cleared
2 3 (14.29%) Security Cleared
3 1 (4.76%) ITIL Certification
Quality Assurance & Compliance
1 1 (4.76%) PMO
1 1 (4.76%) SLA
System Software
1 6 (28.57%) Active Directory
1 6 (28.57%) Hyper-V
1 6 (28.57%) UAG
1 6 (28.57%) Virtual Machines
1 6 (28.57%) VMware Infrastructure
2 3 (14.29%) Virtual Desktop
Systems Management
1 6 (28.57%) Microsoft Clustering
1 6 (28.57%) Microsoft Data Protection Manager
1 6 (28.57%) SCCM
1 6 (28.57%) SCOM
1 6 (28.57%) WSUS
Vendors
1 6 (28.57%) Atlassian
1 6 (28.57%) BMC
1 6 (28.57%) CollabNet
1 6 (28.57%) IBM
1 6 (28.57%) Microsoft
1 6 (28.57%) Serena
1 6 (28.57%) Sonatype
1 6 (28.57%) VMware
2 3 (14.29%) Sun
3 1 (4.76%) Oracle