The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for CTI skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CTI over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Computer Telephony Integration (CTI)
England / South East
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 247 267 264
Rank change year-on-year +20 -3  
Contract jobs citing CTI 3 4 6
As % of all contract IT jobs advertised in the South East 0.039% 0.044% 0.063%
As % of the Communications & Networking category 0.22% 0.22% 0.33%
Number of daily rates quoted 2 3 2
Median daily rate £375 £480 £400
Median daily rate % change year-on-year -21.87% +20.00%  
UK excluding London median daily rate £375 £455 £400
% change year-on-year -17.58% +13.75%  
Number of hourly rates quoted 1 0 0
Median hourly rate £22.50 - -
UK excluding London median hourly rate £22.50 - -

CTI is in the communications and computer networking skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for communications and computer networking skills.

Contract Communications & Computer Network Skills
South East
Contract job vacancies with a requirement for communications and computer networking skills 1336 1791 1832
As % of all contract IT job vacancies advertised in the South East 17.20% 19.85% 19.38%
Number of daily rates quoted 719 990 901
Median daily rate £400 £375 £375
Median daily rate % change year-on-year +6.66% -  
90% offered a daily rate of more than £269 £250 £225
10% offered a daily rate of more than £525 £500 £500
UK excluding London median daily rate £375 £365 £347
% change year-on-year +2.73% +5.04%  
Number of hourly rates quoted 84 124 115
Median hourly rate £22.38 £38.50 £30.00
Median hourly rate % change year-on-year -41.88% +28.33%  
90% offered a hourly rate of more than £12.00 £12.50 £14.00
10% offered a hourly rate of more than £45.00 £48.00 £40.00
UK excluding London median hourly rate £27.50 £32.50 £26.00
% change year-on-year -15.38% +25.00%  

CTI
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East citing CTI as a proportion of all contract or permanent IT jobs with a match in the Communications & Networking category.

Job vacancy trend for CTI in the South East

CTI
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CTI in the South East.

Contractor daily rate trend for CTI in the South East

CTI
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CTI in the South East.

Contractor hourly rate trend for CTI in the South East

CTI
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CTI within the South East region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey - 2 £400 -
Oxfordshire - 1 - -
West Sussex - 1 £375 -
CTI
England

For the 6 months to 22 June 2017, IT contractor jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for CTI.

1 13 (100.00%) IVR
2 7 (53.85%) WFM
3 6 (46.15%) VoIP
4 5 (38.46%) Cisco
4 5 (38.46%) Microsoft Office
4 5 (38.46%) Verint
5 4 (30.77%) Cisco CUCM
5 4 (30.77%) PCI DSS
5 4 (30.77%) Project Management
5 4 (30.77%) ITSM
5 4 (30.77%) Telecoms
6 3 (23.08%) Finance
6 3 (23.08%) Avaya
6 3 (23.08%) Genesys
6 3 (23.08%) Cisco ICM
6 3 (23.08%) Cisco IPCC
6 3 (23.08%) Dependency Management
6 3 (23.08%) Cisco ICM Scripting
7 2 (15.38%) Matrix Management
7 2 (15.38%) High Availability
7 2 (15.38%) Cisco UCCE
7 2 (15.38%) Cisco UCCX
7 2 (15.38%) Analytics
7 2 (15.38%) Cisco IPT
7 2 (15.38%) IP Telephony
7 2 (15.38%) Speech Recognition
7 2 (15.38%) JIRA
7 2 (15.38%) PMP
7 2 (15.38%) PMI Certification
7 2 (15.38%) CCIE

CTI
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (38.46%) Microsoft Office
Communications & Networking
1 6 (46.15%) VoIP
2 3 (23.08%) Cisco ICM
3 2 (15.38%) Cisco IPT
3 2 (15.38%) IP Telephony
3 2 (15.38%) LAN
3 2 (15.38%) WAN
4 1 (7.69%) PBX
4 1 (7.69%) PSTN
4 1 (7.69%) Unified Communications
Database & Business Intelligence
1 1 (7.69%) Apache Cassandra
Development Applications
1 2 (15.38%) JIRA
General
1 4 (30.77%) Telecoms
2 3 (23.08%) Finance
3 1 (7.69%) Banking
Job Titles
1 4 (30.77%) Telephony Manager
2 3 (23.08%) Consultant
2 3 (23.08%) Project Manager
2 3 (23.08%) Telephony Project Manager
3 2 (15.38%) Cisco Specialist
3 2 (15.38%) IP Specialist
3 2 (15.38%) Senior Manager
3 2 (15.38%) Senior Project Manager
3 2 (15.38%) Unified Communications Engineer
4 1 (7.69%) Cisco IPT Specialist
4 1 (7.69%) Cloud Administrator
4 1 (7.69%) Delivery Manager
4 1 (7.69%) Design Engineer
4 1 (7.69%) Genesys Consultant
4 1 (7.69%) Genesys Engineer
4 1 (7.69%) Nortel Consultant
4 1 (7.69%) Telephony Administrator
4 1 (7.69%) Telephony Specialist
4 1 (7.69%) Telephony Support
4 1 (7.69%) Test Engineer
Miscellaneous
1 13 (100.00%) IVR
Processes & Methodologies
1 7 (53.85%) WFM
2 4 (30.77%) ITSM
2 4 (30.77%) Project Management
3 3 (23.08%) Cisco ICM Scripting
3 3 (23.08%) Dependency Management
4 2 (15.38%) Analytics
4 2 (15.38%) BCP
4 2 (15.38%) Biometrics
4 2 (15.38%) Change Management
4 2 (15.38%) CRM
4 2 (15.38%) Customer Requirements
4 2 (15.38%) High Availability
4 2 (15.38%) ITIL
4 2 (15.38%) Matrix Management
4 2 (15.38%) Migration
4 2 (15.38%) PRINCE2
4 2 (15.38%) Speech Recognition
4 2 (15.38%) Stakeholder Management
5 1 (7.69%) Disaster Recovery
5 1 (7.69%) Mobile Engagement
Qualifications
1 2 (15.38%) CCIE
1 2 (15.38%) CCNP
1 2 (15.38%) Cisco Certification
1 2 (15.38%) PMI Certification
1 2 (15.38%) PMP
2 1 (7.69%) CCNA
Quality Assurance & Compliance
1 4 (30.77%) PCI DSS
System Software
1 1 (7.69%) XenApp
Systems Management
1 4 (30.77%) Cisco CUCM
2 3 (23.08%) Cisco IPCC
3 2 (15.38%) Cisco UCCE
3 2 (15.38%) Cisco UCCX
Vendors
1 5 (38.46%) Cisco
1 5 (38.46%) Verint
2 3 (23.08%) Avaya
2 3 (23.08%) Genesys
3 2 (15.38%) Nortel
4 1 (7.69%) Infor
4 1 (7.69%) Microsoft
4 1 (7.69%) NICE Systems
4 1 (7.69%) Salesforce.com