The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for CTI skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CTI over the 3 months to 27 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Computer Telephony Integration (CTI)
England / South East
Rank 243 257 268
Rank change year-on-year +14 +11  
Contract jobs citing CTI 10 8 3
As % of all contract IT jobs advertised in the South East 0.13% 0.087% 0.030%
As % of the Communications & Networking category 0.68% 0.39% 0.15%
Number of daily rates quoted 9 6 1
Median daily rate £425 £338 £400
Median daily rate % change year-on-year +25.92% -15.62%  
UK excluding London median daily rate £425 £438 £400
% change year-on-year -2.85% +9.37%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

CTI is in the communications and computer networking skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for communications and computer networking skills.

Contract Communications & Computer Network Skills
South East
Contract job vacancies with a requirement for communications and computer networking skills 1465 2039 2052
As % of all contract IT job vacancies advertised in the South East 18.80% 22.11% 20.60%
Number of daily rates quoted 840 1128 994
Median daily rate £400 £352 £343
Median daily rate % change year-on-year +13.63% +2.77%  
90% offered a daily rate of more than £250 £225 £175
10% offered a daily rate of more than £525 £500 £475
UK excluding London median daily rate £375 £363 £347
% change year-on-year +3.44% +4.32%  
Number of hourly rates quoted 97 103 105
Median hourly rate £19.56 £42.00 £36.00
Median hourly rate % change year-on-year -53.42% +16.66%  
90% offered a hourly rate of more than £13.00 £18.00 £14.00
10% offered a hourly rate of more than £43.00 £51.00 £47.50
UK excluding London median hourly rate £22.50 £37.00 £30.00
% change year-on-year -39.18% +23.33%  

CTI
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East citing CTI as a proportion of all contract or permanent IT jobs with a match in the Communications & Networking category.

Job vacancy trend for CTI in the South East

CTI
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CTI in the South East.

Contractor daily rate trend for CTI in the South East

CTI
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing CTI in the South East over the 3 months to 27 March 2017.

Contractor daily rate histogram for CTI in the South East

CTI
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CTI in the South East.

Contractor hourly rate trend for CTI in the South East

CTI
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CTI within the South East region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +30 6 £425 -2.85%
Buckinghamshire - 2 £350 -
Surrey - 2 £444 -
CTI
England

CTI
Top 30 Related IT Skills in the South East

For the 6 months to 27 March 2017, IT contractor jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for CTI.

1 19 (90.48%) IVR
2 14 (66.67%) Cisco
3 12 (57.14%) Telecoms
4 10 (47.62%) Customer Requirements
5 9 (42.86%) Cisco CUCM
5 9 (42.86%) VoIP
6 8 (38.10%) PBX
6 8 (38.10%) PSTN
7 7 (33.33%) CCNP
7 7 (33.33%) Cisco Certification
7 7 (33.33%) High Availability
8 6 (28.57%) Migration
8 6 (28.57%) Disaster Recovery
9 5 (23.81%) CCNA
9 5 (23.81%) Unified Communications
10 4 (19.05%) Cisco ICM Scripting
10 4 (19.05%) Cisco UCCX
10 4 (19.05%) Genesys
10 4 (19.05%) CCIE
10 4 (19.05%) Cisco IPCC
10 4 (19.05%) Cisco ICM
10 4 (19.05%) WFM
10 4 (19.05%) Cisco UCCE
11 3 (14.29%) Cisco IPT
11 3 (14.29%) IP Telephony
11 3 (14.29%) Stakeholder Management
11 3 (14.29%) Project Management
11 3 (14.29%) MS Office
11 3 (14.29%) CRM
11 3 (14.29%) Analytics

CTI
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (14.29%) MS Office
Communications & Networking
1 9 (42.86%) VoIP
2 8 (38.10%) PBX
2 8 (38.10%) PSTN
3 5 (23.81%) Unified Communications
4 4 (19.05%) Cisco ICM
5 3 (14.29%) Cisco IPT
5 3 (14.29%) IP Telephony
6 2 (9.52%) LAN
6 2 (9.52%) WAN
7 1 (4.76%) H.323
7 1 (4.76%) QSIG
7 1 (4.76%) SCCP
Database & Business Intelligence
1 1 (4.76%) Apache Cassandra
Development Applications
1 2 (9.52%) JIRA
General
1 12 (57.14%) Telecoms
2 2 (9.52%) Finance
3 1 (4.76%) Banking
Job Titles
1 6 (28.57%) Unified Communications Engineer
2 4 (19.05%) Consultant
3 2 (9.52%) Cisco Specialist
3 2 (9.52%) Design Engineer
3 2 (9.52%) IP Specialist
3 2 (9.52%) Telephony Manager
4 1 (4.76%) Cisco Consultant
4 1 (4.76%) Cisco IPT Specialist
4 1 (4.76%) CRM Solutions Architect
4 1 (4.76%) Customer Solutions Architect
4 1 (4.76%) Delivery Manager
4 1 (4.76%) Genesys Consultant
4 1 (4.76%) Genesys Engineer
4 1 (4.76%) Genesys Specialist
4 1 (4.76%) Junior Consultant
4 1 (4.76%) Nortel Consultant
4 1 (4.76%) Senior Project Manager
4 1 (4.76%) Telephony Project Manager
4 1 (4.76%) Telephony Specialist
4 1 (4.76%) Test Engineer
Libraries, Frameworks & Software Standards
1 2 (9.52%) Middleware
2 1 (4.76%) Web Services
Miscellaneous
1 19 (90.48%) IVR
2 1 (4.76%) Analytical Skills
Processes & Methodologies
1 10 (47.62%) Customer Requirements
2 7 (33.33%) High Availability
3 6 (28.57%) Disaster Recovery
3 6 (28.57%) Migration
4 4 (19.05%) Cisco ICM Scripting
4 4 (19.05%) WFM
5 3 (14.29%) Analytics
5 3 (14.29%) CRM
5 3 (14.29%) Project Management
5 3 (14.29%) Stakeholder Management
6 2 (9.52%) BCP
6 2 (9.52%) Biometrics
6 2 (9.52%) Change Management
6 2 (9.52%) Dependency Management
6 2 (9.52%) ITIL
6 2 (9.52%) ITSM
6 2 (9.52%) Matrix Management
6 2 (9.52%) Mentoring
6 2 (9.52%) Speech Recognition
7 1 (4.76%) Performance Engineering
Qualifications
1 7 (33.33%) CCNP
1 7 (33.33%) Cisco Certification
2 5 (23.81%) CCNA
3 4 (19.05%) CCIE
Quality Assurance & Compliance
1 2 (9.52%) PCI DSS
Systems Management
1 9 (42.86%) Cisco CUCM
2 4 (19.05%) Cisco IPCC
2 4 (19.05%) Cisco UCCE
2 4 (19.05%) Cisco UCCX
Vendors
1 14 (66.67%) Cisco
2 4 (19.05%) Genesys
3 3 (14.29%) Verint
4 2 (9.52%) Microsoft
4 2 (9.52%) Nortel
5 1 (4.76%) Avaya
5 1 (4.76%) Infor
5 1 (4.76%) NICE Systems
5 1 (4.76%) TIBCO