Period
to 19 November 2017

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for CTI skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CTI over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Computer Telephony Integration (CTI)
UK > England
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 801 825 822
Rank change year-on-year +24 -3 +10
Contract jobs citing CTI 41 39 39
As % of all contract IT jobs advertised in England 0.044% 0.040% 0.037%
As % of the Communications & Networking category 0.32% 0.26% 0.26%
Number of daily rates quoted 32 30 12
England median daily rate £388 £494 £450
Median daily rate % change year-on-year -21.52% +9.72% +32.35%
10th Percentile £93 £420 £325
90th Percentile £475 £575 £550
UK median daily rate £388 £488 £350
% change year-on-year -20.51% +39.29% +2.94%
Number of hourly rates quoted 3 0 3
England median hourly rate £11.00 - £45.00
10th Percentile £9.70 - £37.50
90th Percentile £21.50 - £47.50
UK median hourly rate £11.00 - £45.00

CTI is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
England
Contract vacancies with a requirement for communications or computer networking skills 12899 15025 14723
As % of all contract IT jobs advertised in England 13.83% 15.43% 14.06%
Number of daily rates quoted 7913 9155 8625
England median daily rate £403 £400 £390
Median daily rate % change year-on-year +0.75% +2.56% +4.00%
10th Percentile £190 £220 £213
90th Percentile £588 £575 £550
UK median daily rate £400 £400 £388
% change year-on-year - +3.23% +3.33%
Number of hourly rates quoted 669 759 956
England median hourly rate £18.70 £23.50 £20.50
Median hourly rate % change year-on-year -20.43% +14.63% +2.50%
10th Percentile £11.45 £11.72 £11.00
90th Percentile £46.22 £47.50 £47.20
UK median hourly rate £19.00 £23.75 £20.50
% change year-on-year -20.00% +15.85% +2.50%

CTI
Job Vacancy Trend in England

Job postings citing CTI as a percentage of all IT jobs advertised in England.

Job vacancy trend for CTI in England

CTI
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CTI in England.

Contractor daily rate trend for CTI in England

CTI
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing CTI in England over the 6 months to 19 November 2017.

Contractor daily rate histogram for CTI in England

CTI
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CTI in England.

Contractor hourly rate trend for CTI in England

CTI
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CTI within the England region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +18 18 £388 -13.89% 1
Midlands +41 13 £363 -19.44%
East Midlands - 8 £95 -
West Midlands +33 5 £400 -11.11%
London -49 5 £513 -2.38%
North of England +58 2 £406 - 1
East of England - 2 - -
North West +24 1 £363 -
Yorkshire +22 1 £450 - 1
South West +5 1 £330 -40.00%
CTI
UK

For the 6 months to 19 November 2017, IT contractor jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for CTI.

1 15 (36.59%) Microsoft
2 14 (34.15%) Active Directory
2 14 (34.15%) C#
2 14 (34.15%) .NET
2 14 (34.15%) IVR
3 13 (31.71%) SQL Server
3 13 (31.71%) Windows
4 12 (29.27%) VoIP
5 11 (26.83%) Cisco
5 11 (26.83%) XML
6 10 (24.39%) Avaya
6 10 (24.39%) PBX
6 10 (24.39%) Agile Software Development
7 9 (21.95%) Citrix
7 9 (21.95%) Salesforce.com
7 9 (21.95%) CRM
7 9 (21.95%) LDAP
7 9 (21.95%) Visual Studio
8 8 (19.51%) C++
8 8 (19.51%) OOD
8 8 (19.51%) TCP/IP
8 8 (19.51%) SLA
8 8 (19.51%) WCF
8 8 (19.51%) Multithreading
8 8 (19.51%) Network Security
8 8 (19.51%) OWASP
8 8 (19.51%) WiX
8 8 (19.51%) Elasticsearch
9 7 (17.07%) Bomgar
9 7 (17.07%) Web Services

CTI
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (19.51%) Elasticsearch
2 6 (14.63%) Skype for Business
3 1 (2.44%) CMS
Applications
1 2 (4.88%) Microsoft Office
2 1 (2.44%) Microsoft Excel
Business Applications
1 5 (12.20%) Salesforce.com CRM
2 3 (7.32%) Radian6
2 3 (7.32%) Social Studio
Cloud Services
1 3 (7.32%) Salesforce Sales Cloud
1 3 (7.32%) Salesforce Service Cloud
2 1 (2.44%) Microsoft Azure
2 1 (2.44%) npm
2 1 (2.44%) Twilio
Communications & Networking
1 12 (29.27%) VoIP
2 10 (24.39%) PBX
3 9 (21.95%) LDAP
4 8 (19.51%) Network Security
4 8 (19.51%) TCP/IP
5 6 (14.63%) H.323
5 6 (14.63%) Unified Communications
6 5 (12.20%) Skype
7 4 (9.76%) Asterisk PBX
7 4 (9.76%) DNS
7 4 (9.76%) HTTP
7 4 (9.76%) HTTPS
7 4 (9.76%) IPsec
7 4 (9.76%) RTP
7 4 (9.76%) Softphone
7 4 (9.76%) SSH
8 1 (2.44%) Firewall
8 1 (2.44%) Kerberos
8 1 (2.44%) VPLS
8 1 (2.44%) VPN
Database & Business Intelligence
1 13 (31.71%) SQL Server
2 5 (12.20%) MySQL
Development Applications
1 9 (21.95%) Visual Studio
2 8 (19.51%) WiX
3 4 (9.76%) JIRA
4 1 (2.44%) Team Foundation Server
General
1 6 (14.63%) Finance
2 5 (12.20%) Legal
2 5 (12.20%) Telecoms
3 4 (9.76%) Banking
3 4 (9.76%) Marketing
4 1 (2.44%) Back Office
4 1 (2.44%) Electronics
4 1 (2.44%) Games
4 1 (2.44%) Manufacturing
4 1 (2.44%) Multimedia
Job Titles
1 9 (21.95%) Developer
2 6 (14.63%) Architect
2 6 (14.63%) Support Engineer
3 5 (12.20%) HTML Developer
3 5 (12.20%) JavaScript Developer
3 5 (12.20%) Software Engineer
3 5 (12.20%) Unified Communications Engineer
4 4 (9.76%) Platform Architect
5 3 (7.32%) Analyst
5 3 (7.32%) Communications Support Engineer
5 3 (7.32%) Project Manager
5 3 (7.32%) Technical Architect
5 3 (7.32%) Telephony Manager
5 3 (7.32%) Telephony Project Manager
6 2 (4.88%) 2nd Line Support
6 2 (4.88%) Desktop Engineer
6 2 (4.88%) Desktop Support
6 2 (4.88%) Desktop Support Engineer
6 2 (4.88%) Solutions Architect
6 2 (4.88%) Support Analyst
Libraries, Frameworks & Software Standards
1 14 (34.15%) .NET
2 11 (26.83%) XML
3 8 (19.51%) WCF
4 7 (17.07%) Web Services
5 6 (14.63%) CSS
5 6 (14.63%) HTML
6 5 (12.20%) XHTML
6 5 (12.20%) XMPP
7 4 (9.76%) JTAPI
7 4 (9.76%) RFC 2833
7 4 (9.76%) TAPI
8 3 (7.32%) REST
8 3 (7.32%) SOAP
9 1 (2.44%) .NET Framework
9 1 (2.44%) AngularJS
9 1 (2.44%) ASP.NET
9 1 (2.44%) CSS3
9 1 (2.44%) Entity Framework
9 1 (2.44%) Node.js
9 1 (2.44%) Spring
Miscellaneous
1 14 (34.15%) IVR
2 6 (14.63%) Video Conferencing
3 4 (9.76%) Mobile App
4 3 (7.32%) Computer Science
4 3 (7.32%) Social Media
5 2 (4.88%) Robotics
6 1 (2.44%) Analytical Skills
6 1 (2.44%) Blog
6 1 (2.44%) Handset
6 1 (2.44%) N-Tier
6 1 (2.44%) RIA
6 1 (2.44%) Virtual Team
Operating Systems
1 13 (31.71%) Windows
2 4 (9.76%) Debian
2 4 (9.76%) Fedora
2 4 (9.76%) Linux
2 4 (9.76%) Ubuntu
2 4 (9.76%) Windows Server
2 4 (9.76%) Windows Server 2012
3 1 (2.44%) Android
3 1 (2.44%) Apple iOS
Processes & Methodologies
1 10 (24.39%) Agile Software Development
2 9 (21.95%) CRM
3 8 (19.51%) Multithreading
3 8 (19.51%) OOD
3 8 (19.51%) OWASP
4 5 (12.20%) Disaster Recovery
4 5 (12.20%) OOP
4 5 (12.20%) Robotic Process Automation
4 5 (12.20%) Runbook
4 5 (12.20%) Software Engineering
4 5 (12.20%) Web Development
5 4 (9.76%) Presales
5 4 (9.76%) Process Management
5 4 (9.76%) SOA
6 3 (7.32%) Data Modelling
6 3 (7.32%) Information Security
6 3 (7.32%) Master Data Management
6 3 (7.32%) PRINCE2
6 3 (7.32%) Project Management
6 3 (7.32%) User Acceptance Testing
Programming Languages
1 14 (34.15%) C#
2 8 (19.51%) C++
3 6 (14.63%) JavaScript
4 5 (12.20%) PHP
4 5 (12.20%) VB.NET
5 1 (2.44%) Java
5 1 (2.44%) SQL
Qualifications
1 7 (17.07%) Degree
2 3 (7.32%) Computer Science Degree
2 3 (7.32%) SC Cleared
2 3 (7.32%) Security Cleared
3 2 (4.88%) PMI Certification
3 2 (4.88%) PMP
Quality Assurance & Compliance
1 8 (19.51%) SLA
2 6 (14.63%) PCI DSS
3 4 (9.76%) ISO/IEC 27001
3 4 (9.76%) PA-DSS
4 3 (7.32%) QA
5 1 (2.44%) PMBOK
System Software
1 14 (34.15%) Active Directory
2 4 (9.76%) VMware ESXi
2 4 (9.76%) VMware Infrastructure
3 1 (2.44%) XenApp
Systems Management
1 4 (9.76%) vCenter Server
2 1 (2.44%) Business Desktop Deployment
2 1 (2.44%) Cisco CUCM
2 1 (2.44%) Cisco UCCE
2 1 (2.44%) Cisco UCCX
Vendors
1 15 (36.59%) Microsoft
2 11 (26.83%) Cisco
3 10 (24.39%) Avaya
4 9 (21.95%) Citrix
4 9 (21.95%) Salesforce.com
5 7 (17.07%) Bomgar
6 6 (14.63%) Oracle
7 5 (12.20%) Siebel
8 4 (9.76%) Red Hat
8 4 (9.76%) VMware
9 3 (7.32%) Conga
9 3 (7.32%) DocuSign
9 3 (7.32%) Informatica
9 3 (7.32%) Pardot
9 3 (7.32%) Salesforce Marketing Cloud
9 3 (7.32%) Verint
10 1 (2.44%) Acme Packet
10 1 (2.44%) Siemens
10 1 (2.44%) Sonus
10 1 (2.44%) Twitter