Period
to 17 January 2018

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 17 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > South East
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 62 54 44
Rank change year-on-year -8 -10 +3
Contract jobs citing CRM 568 549 712
As % of all contract IT jobs advertised in the South East 3.43% 3.54% 3.95%
As % of the Processes & Methodologies category 4.14% 4.30% 4.88%
Number of daily rates quoted 424 322 456
South East median daily rate £420 £425 £425
Median daily rate % change year-on-year -1.18% - +6.25%
10th Percentile £272 £240 £256
90th Percentile £538 £563 £575
England median daily rate £438 £425 £420
% change year-on-year +2.94% +1.19% -1.18%
Number of hourly rates quoted 13 8 16
South East median hourly rate £29.00 £34.00 £19.50
Median hourly rate % change year-on-year -14.71% +74.40% -2.08%
10th Percentile £10.50 £32.58 £11.00
90th Percentile £38.00 £35.13 £45.63
England median hourly rate £19.75 £28.50 £20.00
% change year-on-year -30.70% +42.50% +0.23%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 13,705 12,760 14,587
As % of all contract IT jobs advertised in the South East 82.80% 82.33% 80.95%
Number of daily rates quoted 8,293 7,637 8,735
South East median daily rate £425 £413 £400
Median daily rate % change year-on-year +3.03% +3.13% +6.67%
10th Percentile £263 £250 £250
90th Percentile £575 £575 £538
England median daily rate £450 £433 £425
% change year-on-year +4.05% +1.76% +6.25%
Number of hourly rates quoted 411 506 616
South East median hourly rate £25.00 £23.59 £30.00
Median hourly rate % change year-on-year +5.98% -21.37% +62.16%
10th Percentile £11.25 £11.06 £11.90
90th Percentile £50.25 £49.50 £52.50
England median hourly rate £24.00 £25.00 £23.00
% change year-on-year -4.00% +8.70% +15.00%

CRM
Job Vacancy Trend in the South East

Job postings citing CRM as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for CRM in the South East

CRM
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the South East.

Contractor daily rate trend for CRM in the South East

CRM
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing CRM in the South East over the 6 months to 17 January 2018.

Contractor daily rate histogram for CRM in the South East

CRM
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the South East.

Contractor hourly rate trend for CRM in the South East

CRM
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing CRM in the South East over the 6 months to 17 January 2018.

Contractor hourly rate histogram for CRM in the South East

CRM
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the South East region over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -10 298 £375 -14.29% 66
Berkshire -17 144 £375 -11.76% 46
Buckinghamshire +6 122 £400 -11.11% 11
Surrey +27 98 £425 +13.33% 44
Hampshire +9 85 £475 +14.11% 37
West Sussex -31 42 £425 +6.25% 12
Oxfordshire +3 32 £350 -30.00% 9
East Sussex +17 23 £350 -17.65% 4
Middlesex +5 10 £500 +42.86%
Sussex +1 5 £400 -20.00%
Kent -16 2 £400 +6.67% 13
M4 Corridor - 1 - -
CRM
England

For the 6 months to 17 January 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for CRM.

1 180 (31.69%) Agile Software Development
2 139 (24.47%) Dynamics CRM
3 132 (23.24%) Microsoft
4 98 (17.25%) Project Management
5 88 (15.49%) Oracle
6 87 (15.32%) Finance
7 82 (14.44%) Marketing
8 77 (13.56%) Salesforce.com
9 72 (12.68%) SQL Server
10 67 (11.80%) .NET
11 66 (11.62%) JavaScript
12 64 (11.27%) ERP
13 63 (11.09%) SQL
13 63 (11.09%) Scrum
14 59 (10.39%) HTML
14 59 (10.39%) Business Intelligence
15 58 (10.21%) Degree
15 58 (10.21%) AngularJS
16 54 (9.51%) Twitter Bootstrap
17 53 (9.33%) Stakeholder Management
18 50 (8.80%) SAP
19 49 (8.63%) C#
20 48 (8.45%) CSS
21 45 (7.92%) Test Automation
22 44 (7.75%) Analytics
22 44 (7.75%) ITIL
22 44 (7.75%) Data Management
23 42 (7.39%) Java
24 40 (7.04%) Migration
25 39 (6.87%) Web Services

CRM
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (6.16%) SharePoint
2 31 (5.46%) CMS
3 23 (4.05%) Tomcat
4 22 (3.87%) WebSphere
5 21 (3.70%) Apache
6 16 (2.82%) Oracle SOA Suite
7 13 (2.29%) Oracle Service Bus
8 12 (2.11%) Confluence
9 7 (1.23%) Drupal
9 7 (1.23%) IIS
9 7 (1.23%) MS Project Server
10 6 (1.06%) BizTalk Server
11 4 (0.70%) Sitecore CMS
12 3 (0.53%) Alfresco
12 3 (0.53%) Liferay
13 2 (0.35%) Adobe Experience Manager
13 2 (0.35%) Apache Spark
13 2 (0.35%) Cloud Foundry
13 2 (0.35%) OpenStack
13 2 (0.35%) WordPress
Applications
1 31 (5.46%) Microsoft Excel
2 28 (4.93%) Microsoft Office
3 22 (3.87%) Microsoft Project
4 18 (3.17%) MS Visio
5 16 (2.82%) Microsoft PowerPoint
6 2 (0.35%) Adobe Creative Suite
6 2 (0.35%) InVision
6 2 (0.35%) Photoshop
7 1 (0.18%) Adobe Illustrator
7 1 (0.18%) InDesign
Business Applications
1 139 (24.47%) Dynamics CRM
2 32 (5.63%) Salesforce.com CRM
3 17 (2.99%) Dynamics AX
3 17 (2.99%) Siebel CRM
4 13 (2.29%) NetSuite
5 12 (2.11%) Oracle Applications
6 11 (1.94%) FastStats
6 11 (1.94%) Oracle Utilities
7 10 (1.76%) SAP ERP
8 7 (1.23%) Lawson
9 6 (1.06%) Dynamics GP
9 6 (1.06%) Oracle CRM
9 6 (1.06%) SAP CRM
9 6 (1.06%) SAP PSCD
10 4 (0.70%) Dynamics NAV
10 4 (0.70%) Eloqua
10 4 (0.70%) Oracle ERP
11 3 (0.53%) Adobe Campaign
11 3 (0.53%) Oracle CRM On Demand
11 3 (0.53%) SAP SD
Cloud Services
1 39 (6.87%) Dynamics 365
2 32 (5.63%) Microsoft Azure
3 27 (4.75%) npm
4 24 (4.23%) Office 365
5 16 (2.82%) Google Analytics
6 12 (2.11%) Silverpop
7 9 (1.58%) FinancialForce
8 8 (1.41%) SaaS
9 6 (1.06%) Amazon AWS
9 6 (1.06%) Force.com
10 5 (0.88%) Salesforce Service Cloud
11 4 (0.70%) Salesforce Sales Cloud
12 3 (0.53%) IaaS
12 3 (0.53%) Veeva
13 2 (0.35%) Adobe Analytics
13 2 (0.35%) CallidusCloud
13 2 (0.35%) iPaaS
13 2 (0.35%) OpenShift
13 2 (0.35%) PaaS
14 1 (0.18%) Heroku
Communications & Networking
1 20 (3.52%) HTTP
2 6 (1.06%) Skype
3 3 (0.53%) SMS
4 2 (0.35%) CTI
4 2 (0.35%) DOCSIS
4 2 (0.35%) Internet
4 2 (0.35%) RTP
4 2 (0.35%) SDH
5 1 (0.18%) Extranet
5 1 (0.18%) LAN
5 1 (0.18%) Network Security
5 1 (0.18%) SAN
5 1 (0.18%) VoIP
5 1 (0.18%) WAN
Database & Business Intelligence
1 72 (12.68%) SQL Server
2 33 (5.81%) SQL Server Integration Services
3 26 (4.58%) Relational Database
4 23 (4.05%) Data Warehouse
4 23 (4.05%) Oracle Reports
5 17 (2.99%) SQL Server 2012
6 16 (2.82%) Power BI
6 16 (2.82%) SQL Server Reporting Services
7 14 (2.46%) MySQL
7 14 (2.46%) Oracle Database
7 14 (2.46%) Oracle Database 12c
8 13 (2.29%) Oracle Database 11g
9 10 (1.76%) RDBMS
10 9 (1.58%) SQL Server 2016
11 8 (1.41%) Oracle BI EE
11 8 (1.41%) Oracle ODI
11 8 (1.41%) SQL Server 2014
12 7 (1.23%) Azure SQL Database
13 6 (1.06%) SAP Data Services
13 6 (1.06%) SQL Server 2008
Development Applications
1 30 (5.28%) gulp
2 29 (5.11%) webpack
3 27 (4.75%) Jasmine
3 27 (4.75%) Karma Test Runner
3 27 (4.75%) Protractor
4 20 (3.52%) JIRA
4 20 (3.52%) Visual Studio
5 16 (2.82%) Team Foundation Server
6 15 (2.64%) Visual Studio Team System
7 9 (1.58%) Maven
8 8 (1.41%) Eclipse
8 8 (1.41%) Oracle Forms
9 7 (1.23%) Git (software)
9 7 (1.23%) Moq
9 7 (1.23%) NUnit
10 6 (1.06%) SpecFlow
11 5 (0.88%) Axure RP
12 2 (0.35%) Jenkins
12 2 (0.35%) Log4Net
13 1 (0.18%) Oracle APEX
General
1 87 (15.32%) Finance
2 82 (14.44%) Marketing
3 23 (4.05%) Billing
3 23 (4.05%) Telecoms
4 19 (3.35%) Retail
5 18 (3.17%) Legal
6 14 (2.46%) General Ledger
7 13 (2.29%) Advertising
7 13 (2.29%) Back Office
8 9 (1.58%) Pharmaceutical
9 6 (1.06%) Banking
10 5 (0.88%) Electronics
11 4 (0.70%) Manufacturing
11 4 (0.70%) Publishing
12 2 (0.35%) Games
12 2 (0.35%) Law
13 1 (0.18%) Financial Institution
13 1 (0.18%) Military
13 1 (0.18%) Spanish Language
Job Titles
1 165 (29.05%) Developer
2 110 (19.37%) Analyst
3 82 (14.44%) Project Manager
4 52 (9.15%) Architect
5 40 (7.04%) Business Analyst
6 37 (6.51%) Consultant
6 37 (6.51%) CRM Developer
7 31 (5.46%) Solutions Architect
8 30 (5.28%) CRM Manager
9 27 (4.75%) Dynamics CRM Developer
10 24 (4.23%) Senior Developer
11 23 (4.05%) CRM Project Manager
11 23 (4.05%) Java Developer
12 22 (3.87%) CRM Analyst
12 22 (3.87%) Front End Developer (Client-Side Developer)
13 20 (3.52%) Financial Analyst
14 19 (3.35%) CRM Architect
15 18 (3.17%) IT Analyst
15 18 (3.17%) Microsoft Developer
15 18 (3.17%) Senior Java Developer
Libraries, Frameworks & Software Standards
1 67 (11.80%) .NET
2 59 (10.39%) HTML
3 58 (10.21%) AngularJS
4 54 (9.51%) Twitter Bootstrap
5 48 (8.45%) CSS
6 39 (6.87%) Web Services
7 36 (6.34%) Sass
8 31 (5.46%) HTML5
9 27 (4.75%) J2EE
10 23 (4.05%) Spring
11 21 (3.70%) Hibernate
11 21 (3.70%) XML
12 20 (3.52%) Apache CXF
12 20 (3.52%) JDBC
13 17 (2.99%) Middleware
14 16 (2.82%) ASP.NET Web API
15 13 (2.29%) Oracle Fusion
16 12 (2.11%) REST
16 12 (2.11%) WCF
17 10 (1.76%) SOAP
Miscellaneous
1 27 (4.75%) Analytical Skills
1 27 (4.75%) Computer Science
2 18 (3.17%) Mobile App
2 18 (3.17%) Social Media
3 13 (2.29%) User Experience
4 12 (2.11%) Marketing Technology
5 9 (1.58%) IVR
5 9 (1.58%) Management Information System
6 8 (1.41%) Clustering
6 8 (1.41%) Virtual Team
7 6 (1.06%) Enterprise Software
8 5 (0.88%) PMI
9 3 (0.53%) Driving Licence
9 3 (0.53%) FMCG
9 3 (0.53%) Greenfield Project
9 3 (0.53%) Public Cloud
10 2 (0.35%) Data Centre
10 2 (0.35%) Data Protection Act
10 2 (0.35%) Data Structures
10 2 (0.35%) Internet of Things
Operating Systems
1 17 (2.99%) Windows
2 12 (2.11%) AIX
2 12 (2.11%) Linux
3 10 (1.76%) Windows Server 2008
3 10 (1.76%) Windows Server 2012
4 9 (1.58%) Windows Server
5 8 (1.41%) Unix
6 6 (1.06%) Windows Server 2003
7 3 (0.53%) Apple iOS
8 2 (0.35%) Android
9 1 (0.18%) Windows 10
Processes & Methodologies
1 180 (31.69%) Agile Software Development
2 98 (17.25%) Project Management
3 64 (11.27%) ERP
4 63 (11.09%) Scrum
5 59 (10.39%) Business Intelligence
6 53 (9.33%) Stakeholder Management
7 45 (7.92%) Test Automation
8 44 (7.75%) Analytics
8 44 (7.75%) Data Management
8 44 (7.75%) ITIL
9 40 (7.04%) Migration
10 39 (6.87%) TDD
11 38 (6.69%) BDD
11 38 (6.69%) Continuous Integration
11 38 (6.69%) Waterfall
12 35 (6.16%) E-Commerce
13 32 (5.63%) ETL
14 31 (5.46%) Open Source
15 29 (5.11%) Service Management
16 27 (4.75%) Change Management
Programming Languages
1 66 (11.62%) JavaScript
2 63 (11.09%) SQL
3 49 (8.63%) C#
4 42 (7.39%) Java
5 27 (4.75%) ES6
5 27 (4.75%) ES7
6 15 (2.64%) PHP
7 8 (1.41%) WebLogic Scripting Tool
8 5 (0.88%) T-SQL
9 3 (0.53%) Apex Code
9 3 (0.53%) Python
9 3 (0.53%) R
9 3 (0.53%) SOQL
9 3 (0.53%) VB
10 2 (0.35%) Shell Script
10 2 (0.35%) SOSL
10 2 (0.35%) VB.NET
10 2 (0.35%) VBScript
11 1 (0.18%) PowerShell
11 1 (0.18%) VBA
Qualifications
1 58 (10.21%) Degree
2 28 (4.93%) Security Cleared
3 27 (4.75%) Computer Science Degree
3 27 (4.75%) SC Cleared
4 19 (3.35%) PMI Certification
5 15 (2.64%) PMP
6 10 (1.76%) ISEB
7 6 (1.06%) CCA
8 5 (0.88%) DV Cleared
9 4 (0.70%) PRINCE2 Certification
10 3 (0.53%) APMP
11 2 (0.35%) MCSE
11 2 (0.35%) Microsoft Certification
11 2 (0.35%) PRINCE2 Practitioner
11 2 (0.35%) SAP Certification
12 1 (0.18%) ISTQB
12 1 (0.18%) ITIL Certification
12 1 (0.18%) ITIL Foundation Certificate
12 1 (0.18%) MCSD
Quality Assurance & Compliance
1 29 (5.11%) GDPR
2 13 (2.29%) QA
3 12 (2.11%) PMO
4 9 (1.58%) Data Quality
5 3 (0.53%) SLA
6 2 (0.35%) COBIT
7 1 (0.18%) GxP
7 1 (0.18%) ISO/IEC 20000
7 1 (0.18%) ISO/IEC 27001
7 1 (0.18%) P3O
7 1 (0.18%) PMBOK
7 1 (0.18%) Sarbanes-Oxley
System Software
1 15 (2.64%) Active Directory
2 5 (0.88%) Oracle RAC
3 3 (0.53%) Hyper-V
3 3 (0.53%) VMware Infrastructure
3 3 (0.53%) VMware Workstation
4 2 (0.35%) Docker
4 2 (0.35%) HDFS
5 1 (0.18%) Virtual Machines
Systems Management
1 5 (0.88%) Oracle Identity Management
2 3 (0.53%) SCCM
3 2 (0.35%) HP Quality Center
4 1 (0.18%) Systems Management Server (SMS)
4 1 (0.18%) Tivoli
4 1 (0.18%) Tivoli Storage Manager
Vendors
1 132 (23.24%) Microsoft
2 88 (15.49%) Oracle
3 77 (13.56%) Salesforce.com
4 50 (8.80%) SAP
5 30 (5.28%) Siebel
6 27 (4.75%) Twitter
7 25 (4.40%) IBM
8 17 (2.99%) Google
9 16 (2.82%) Sitecore
10 14 (2.46%) Workday
11 12 (2.11%) Adobe
11 12 (2.11%) Hootsuite
12 11 (1.94%) HP
12 11 (1.94%) Salesforce Marketing Cloud
13 9 (1.58%) JD Edwards
14 7 (1.23%) Genesys
15 6 (1.06%) Sage
15 6 (1.06%) VMware
15 6 (1.06%) webMethods
16 5 (0.88%) Veritas