Period
to 21 November 2017

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > South East
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 66 53 50
Rank change year-on-year -13 -3 -8
Contract jobs citing CRM 537 596 709
As % of all contract IT jobs advertised in the South East 3.19% 3.58% 3.68%
As % of the Processes & Methodologies category 3.85% 4.34% 4.56%
Number of daily rates quoted 373 363 446
South East median daily rate £400 £425 £425
Median daily rate % change year-on-year -5.88% - +3.03%
10th Percentile £270 £240 £256
90th Percentile £538 £538 £613
England median daily rate £425 £425 £413
% change year-on-year - +3.03% -2.94%
Number of hourly rates quoted 13 9 15
South East median hourly rate £29.00 £29.50 £21.25
Median hourly rate % change year-on-year -1.69% +38.82% +6.73%
10th Percentile £10.10 £14.20 £11.00
90th Percentile £38.00 £34.00 £37.10
England median hourly rate £22.00 £27.50 £23.50
% change year-on-year -20.00% +17.02% +17.76%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 13933 13731 15560
As % of all contract IT jobs advertised in the South East 82.79% 82.58% 80.73%
Number of daily rates quoted 8355 8291 9281
South East median daily rate £425 £400 £390
Median daily rate % change year-on-year +6.25% +2.56% +4.00%
10th Percentile £263 £250 £256
90th Percentile £575 £563 £535
England median daily rate £450 £425 £423
% change year-on-year +5.88% +0.47% +5.75%
Number of hourly rates quoted 462 544 605
South East median hourly rate £22.75 £27.13 £26.50
Median hourly rate % change year-on-year -16.13% +2.36% +51.43%
10th Percentile £11.25 £12.00 £12.00
90th Percentile £50.00 £51.58 £48.75
England median hourly rate £23.75 £24.42 £22.50
% change year-on-year -2.74% +8.53% +18.42%

CRM
Job Vacancy Trend in the South East

Job postings citing CRM as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for CRM in the South East

CRM
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the South East.

Contractor daily rate trend for CRM in the South East

CRM
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing CRM in the South East over the 6 months to 21 November 2017.

Contractor daily rate histogram for CRM in the South East

CRM
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the South East.

Contractor hourly rate trend for CRM in the South East

CRM
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing CRM in the South East over the 6 months to 21 November 2017.

Contractor hourly rate histogram for CRM in the South East

CRM
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the South East region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -15 291 £390 -8.24% 41
Berkshire -14 150 £400 -4.76% 27
Buckinghamshire -2 112 £394 -7.29% 3
Hampshire -5 82 £450 - 23
Surrey -8 82 £425 - 17
West Sussex -33 38 £400 - 4
Oxfordshire +10 29 £350 -22.22% 11
East Sussex +16 20 £373 -21.58% 9
Sussex +2 6 £400 -20.00% 1
Middlesex +5 5 £500 +42.86% 1
Kent -13 4 £331 -5.36% 1
M4 Corridor +5 1 - -
CRM
England

For the 6 months to 21 November 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for CRM.

1 165 (30.73%) Agile Software Development
2 141 (26.26%) Microsoft
3 136 (25.33%) Dynamics CRM
4 95 (17.69%) Finance
5 93 (17.32%) Oracle
6 80 (14.90%) Salesforce.com
6 80 (14.90%) Project Management
7 79 (14.71%) Marketing
8 76 (14.15%) .NET
9 69 (12.85%) SQL Server
10 68 (12.66%) ERP
10 68 (12.66%) Business Intelligence
11 60 (11.17%) SQL
12 57 (10.61%) JavaScript
13 56 (10.43%) C#
13 56 (10.43%) Scrum
14 53 (9.87%) Stakeholder Management
15 52 (9.68%) Migration
15 52 (9.68%) Degree
16 47 (8.75%) SAP
17 44 (8.19%) HTML
18 39 (7.26%) CSS
18 39 (7.26%) Analytics
19 37 (6.89%) Microsoft Azure
19 37 (6.89%) SharePoint
20 36 (6.70%) ITIL
20 36 (6.70%) CMS
20 36 (6.70%) AngularJS
21 35 (6.52%) Data Management
22 34 (6.33%) Java

CRM
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (6.89%) SharePoint
2 36 (6.70%) CMS
3 19 (3.54%) Oracle SOA Suite
4 16 (2.98%) Drupal
5 13 (2.42%) Tomcat
6 12 (2.23%) WebSphere
7 11 (2.05%) Alfresco
7 11 (2.05%) Liferay
8 10 (1.86%) Apache
9 8 (1.49%) Oracle Service Bus
10 7 (1.30%) Confluence
10 7 (1.30%) IIS
11 6 (1.12%) MS Project Server
12 4 (0.74%) Sitecore CMS
13 3 (0.56%) BizTalk Server
14 2 (0.37%) Adobe Experience Manager
14 2 (0.37%) Cloud Foundry
14 2 (0.37%) OpenStack
14 2 (0.37%) SAS
14 2 (0.37%) SharePoint 2010
Applications
1 27 (5.03%) Microsoft Excel
2 21 (3.91%) Microsoft Office
3 17 (3.17%) MS Visio
4 16 (2.98%) Microsoft Project
5 14 (2.61%) Microsoft PowerPoint
6 4 (0.74%) Adobe Creative Suite
7 3 (0.56%) InVision
8 2 (0.37%) Photoshop
9 1 (0.19%) Adobe Illustrator
9 1 (0.19%) InDesign
Business Applications
1 136 (25.33%) Dynamics CRM
2 33 (6.15%) Salesforce.com CRM
3 16 (2.98%) Dynamics AX
4 14 (2.61%) SAP CRM
5 13 (2.42%) NetSuite
6 12 (2.23%) FastStats
6 12 (2.23%) Siebel CRM
7 8 (1.49%) Oracle Applications
7 8 (1.49%) Oracle Utilities
8 7 (1.30%) Lawson
9 5 (0.93%) Dynamics GP
9 5 (0.93%) Oracle CRM
10 4 (0.74%) Dynamics NAV
10 4 (0.74%) Eloqua
10 4 (0.74%) Oracle ERP
11 3 (0.56%) Adobe Campaign
11 3 (0.56%) Oracle CRM On Demand
11 3 (0.56%) SAP ERP
11 3 (0.56%) SAP SD
12 2 (0.37%) SAP IS-U
Cloud Services
1 37 (6.89%) Microsoft Azure
2 32 (5.96%) Dynamics 365
3 22 (4.10%) Office 365
4 17 (3.17%) npm
5 11 (2.05%) Google Analytics
6 9 (1.68%) FinancialForce
7 7 (1.30%) Silverpop
8 6 (1.12%) Salesforce Sales Cloud
9 5 (0.93%) Amazon AWS
9 5 (0.93%) Salesforce Service Cloud
10 4 (0.74%) Force.com
10 4 (0.74%) SaaS
11 3 (0.56%) Adobe Analytics
11 3 (0.56%) IaaS
11 3 (0.56%) PaaS
11 3 (0.56%) Veeva
12 2 (0.37%) CallidusCloud
12 2 (0.37%) Data Lake Analytics
12 2 (0.37%) OpenShift
13 1 (0.19%) SurveyMonkey
Communications & Networking
1 10 (1.86%) HTTP
2 9 (1.68%) Internet
3 7 (1.30%) Skype
4 5 (0.93%) SMS
5 3 (0.56%) Intranet
5 3 (0.56%) LAN
5 3 (0.56%) WAN
6 2 (0.37%) CTI
6 2 (0.37%) DHCP
6 2 (0.37%) DNS
6 2 (0.37%) DOCSIS
6 2 (0.37%) MVNO
6 2 (0.37%) RTP
6 2 (0.37%) SDH
6 2 (0.37%) TCP/IP
7 1 (0.19%) Extranet
Database & Business Intelligence
1 69 (12.85%) SQL Server
2 30 (5.59%) SQL Server Integration Services
3 24 (4.47%) Data Warehouse
4 22 (4.10%) SQL Server Reporting Services
5 21 (3.91%) Relational Database
6 14 (2.61%) Oracle Reports
7 11 (2.05%) Power BI
8 10 (1.86%) MySQL
9 9 (1.68%) SQL Server 2012
10 8 (1.49%) Azure SQL Database
10 8 (1.49%) Big Data
10 8 (1.49%) Oracle Database
10 8 (1.49%) Oracle Database 11g
10 8 (1.49%) Oracle Database 12c
11 6 (1.12%) DB2
11 6 (1.12%) PowerCenter
11 6 (1.12%) SQL Server 2016
12 5 (0.93%) Apache Cassandra
12 5 (0.93%) RDBMS
12 5 (0.93%) SQL Server 2014
Development Applications
1 26 (4.84%) Visual Studio
2 21 (3.91%) Team Foundation Server
3 20 (3.72%) gulp
3 20 (3.72%) JIRA
4 19 (3.54%) webpack
5 18 (3.35%) Visual Studio Team System
6 17 (3.17%) Jasmine
6 17 (3.17%) Karma Test Runner
6 17 (3.17%) Protractor
7 12 (2.23%) Moq
7 12 (2.23%) NUnit
8 11 (2.05%) Git (software)
8 11 (2.05%) SpecFlow
9 6 (1.12%) Jenkins
10 4 (0.74%) Axure RP
10 4 (0.74%) Maven
11 3 (0.56%) Eclipse
12 2 (0.37%) Log4Net
13 1 (0.19%) CruiseControl
13 1 (0.19%) TeamCity
General
1 95 (17.69%) Finance
2 79 (14.71%) Marketing
3 28 (5.21%) Billing
4 24 (4.47%) Telecoms
5 19 (3.54%) Retail
6 14 (2.61%) Legal
7 13 (2.42%) Back Office
8 9 (1.68%) Advertising
8 9 (1.68%) Banking
8 9 (1.68%) Pharmaceutical
9 8 (1.49%) General Ledger
10 7 (1.30%) Publishing
11 5 (0.93%) Electronics
11 5 (0.93%) Manufacturing
12 3 (0.56%) Spanish Language
13 2 (0.37%) Automotive
13 2 (0.37%) Law
14 1 (0.19%) Financial Institution
14 1 (0.19%) Front Office
14 1 (0.19%) Games
Job Titles
1 145 (27.00%) Developer
2 111 (20.67%) Analyst
3 65 (12.10%) Project Manager
4 57 (10.61%) Architect
5 46 (8.57%) Business Analyst
6 33 (6.15%) CRM Developer
7 31 (5.77%) Consultant
8 28 (5.21%) Solutions Architect
9 25 (4.66%) CRM Analyst
10 23 (4.28%) Dynamics CRM Developer
11 20 (3.72%) Microsoft Developer
12 19 (3.54%) CRM Architect
13 18 (3.35%) .NET Developer
13 18 (3.35%) Administrator
13 18 (3.35%) CRM Manager
14 17 (3.17%) Financial Analyst
14 17 (3.17%) Support Analyst
15 16 (2.98%) ERP Analyst
16 15 (2.79%) CRM Consultant
16 15 (2.79%) Java Developer
Libraries, Frameworks & Software Standards
1 76 (14.15%) .NET
2 44 (8.19%) HTML
3 39 (7.26%) CSS
4 36 (6.70%) AngularJS
5 30 (5.59%) Twitter Bootstrap
6 26 (4.84%) Web Services
7 23 (4.28%) XML
8 22 (4.10%) Sass
9 21 (3.91%) HTML5
10 19 (3.54%) ASP.NET Web API
11 18 (3.35%) WCF
12 16 (2.98%) J2EE
13 15 (2.79%) Spring
14 12 (2.23%) REST
15 11 (2.05%) Hibernate
15 11 (2.05%) Middleware
16 10 (1.86%) Apache CXF
16 10 (1.86%) JDBC
16 10 (1.86%) RESTful
16 10 (1.86%) SOAP
Miscellaneous
1 29 (5.40%) Analytical Skills
2 18 (3.35%) Social Media
3 17 (3.17%) Computer Science
3 17 (3.17%) Mobile App
4 12 (2.23%) Enterprise Software
4 12 (2.23%) User Experience
5 11 (2.05%) Management Information System
6 8 (1.49%) IVR
6 8 (1.49%) Virtual Team
7 7 (1.30%) Marketing Technology
8 5 (0.93%) PMI
9 4 (0.74%) FMCG
10 3 (0.56%) Greenfield Project
11 2 (0.37%) Data Centre
11 2 (0.37%) Data Protection Act
11 2 (0.37%) e-Learning
11 2 (0.37%) HP Storage
11 2 (0.37%) Internet of Things
11 2 (0.37%) Life Science
11 2 (0.37%) Public Cloud
Operating Systems
1 18 (3.35%) Windows
2 11 (2.05%) Linux
2 11 (2.05%) Unix
3 8 (1.49%) AIX
4 7 (1.30%) Apple iOS
4 7 (1.30%) Windows Server
5 6 (1.12%) Android
5 6 (1.12%) Windows Server 2008
5 6 (1.12%) Windows Server 2012
6 5 (0.93%) Windows Server 2003
7 1 (0.19%) OpenVMS
Processes & Methodologies
1 165 (30.73%) Agile Software Development
2 80 (14.90%) Project Management
3 68 (12.66%) Business Intelligence
3 68 (12.66%) ERP
4 56 (10.43%) Scrum
5 53 (9.87%) Stakeholder Management
6 52 (9.68%) Migration
7 39 (7.26%) Analytics
8 36 (6.70%) ITIL
9 35 (6.52%) Data Management
10 33 (6.15%) Data Migration
10 33 (6.15%) E-Commerce
11 31 (5.77%) ETL
11 31 (5.77%) Service Management
12 30 (5.59%) Test Automation
13 29 (5.40%) Open Source
14 28 (5.21%) TDD
15 26 (4.84%) Change Management
15 26 (4.84%) SOA
16 25 (4.66%) BDD
Programming Languages
1 60 (11.17%) SQL
2 57 (10.61%) JavaScript
3 56 (10.43%) C#
4 34 (6.33%) Java
5 17 (3.17%) ECMAScript
5 17 (3.17%) ES6
6 16 (2.98%) PHP
7 6 (1.12%) T-SQL
8 5 (0.93%) Apex Code
9 3 (0.56%) Python
10 2 (0.37%) Apple Swift
10 2 (0.37%) C
10 2 (0.37%) R
10 2 (0.37%) Ruby
10 2 (0.37%) Shell Script
10 2 (0.37%) SOQL
10 2 (0.37%) VB
10 2 (0.37%) VB.NET
11 1 (0.19%) PL/SQL
11 1 (0.19%) SOSL
Qualifications
1 52 (9.68%) Degree
2 33 (6.15%) Security Cleared
3 31 (5.77%) SC Cleared
4 18 (3.35%) PMI Certification
5 17 (3.17%) Computer Science Degree
6 14 (2.61%) PMP
7 11 (2.05%) ISEB
8 5 (0.93%) DV Cleared
9 3 (0.56%) APMP
9 3 (0.56%) PRINCE2 Certification
10 2 (0.37%) BPSS Clearance
10 2 (0.37%) ISTQB Foundation Certification
10 2 (0.37%) SAP Certification
11 1 (0.19%) HNC
11 1 (0.19%) ISTQB
11 1 (0.19%) ITIL Certification
11 1 (0.19%) ITIL Foundation Certificate
11 1 (0.19%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 32 (5.96%) GDPR
2 18 (3.35%) QA
3 9 (1.68%) PMO
4 8 (1.49%) Data Quality
5 3 (0.56%) PMBOK
5 3 (0.56%) SLA
6 1 (0.19%) ISO/IEC 20000
6 1 (0.19%) ISO/IEC 27001
6 1 (0.19%) Sarbanes-Oxley
System Software
1 13 (2.42%) Active Directory
2 8 (1.49%) Oracle RAC
3 3 (0.56%) Docker
3 3 (0.56%) Hyper-V
3 3 (0.56%) VMware Infrastructure
3 3 (0.56%) VMware Workstation
4 2 (0.37%) DFS Replication
4 2 (0.37%) HDFS
5 1 (0.19%) Virtual Machines
Systems Management
1 8 (1.49%) Oracle Identity Management
2 7 (1.30%) SCCM
3 4 (0.74%) HP Quality Center
4 2 (0.37%) Systems Management Server (SMS)
4 2 (0.37%) WSUS
5 1 (0.19%) SCOM
Vendors
1 141 (26.26%) Microsoft
2 93 (17.32%) Oracle
3 80 (14.90%) Salesforce.com
4 47 (8.75%) SAP
5 32 (5.96%) Siebel
6 23 (4.28%) IBM
7 21 (3.91%) HP
8 17 (3.17%) Twitter
9 14 (2.61%) Adobe
9 14 (2.61%) Workday
10 11 (2.05%) Google
10 11 (2.05%) OpenText
10 11 (2.05%) Salesforce Marketing Cloud
10 11 (2.05%) Sitecore
11 10 (1.86%) JD Edwards
12 8 (1.49%) Callidus
12 8 (1.49%) Veritas
13 7 (1.30%) Genesys
13 7 (1.30%) Hootsuite
13 7 (1.30%) Sage