Period
to 19 June 2018

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 19 June 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > South East
6 months to
19 Jun 2018
Same period 2017 Same period 2016
Rank 67 72 44
Rank change year-on-year +5 -28 +4
Contract jobs citing CRM 529 472 721
As % of all contract IT jobs advertised in the South East 3.21% 3.06% 4.01%
As % of the Processes & Methodologies category 3.80% 3.67% 4.86%
Number of daily rates quoted 359 257 453
South East median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25% -
10th Percentile £312 £220 £276
90th Percentile £588 £603 £530
England median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +6.25%
Number of hourly rates quoted 10 13 18
South East median hourly rate £15.00 £35.00 £20.75
Median hourly rate % change year-on-year -57.14% +68.70% -12.64%
10th Percentile £11.25 £13.30 £14.00
90th Percentile £53.08 £55.60 £53.75
England median hourly rate £16.23 £33.00 £22.00
% change year-on-year -50.83% +50.00% -0.81%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 13,935 12,847 14,823
As % of all contract IT jobs advertised in the South East 84.60% 83.35% 82.49%
Number of daily rates quoted 8,208 7,435 9,100
South East median daily rate £435 £413 £400
Median daily rate % change year-on-year +5.45% +3.13% +5.26%
10th Percentile £275 £263 £250
90th Percentile £588 £563 £545
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.94%
Number of hourly rates quoted 473 493 555
South East median hourly rate £25.00 £19.90 £25.00
Median hourly rate % change year-on-year +25.63% -20.40% +13.64%
10th Percentile £10.75 £11.44 £12.00
90th Percentile £52.50 £50.12 £52.50
England median hourly rate £22.00 £25.00 £25.00
% change year-on-year -12.00% - +19.05%

CRM
Job Vacancy Trend in the South East

Job postings citing CRM as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for CRM in the South East

CRM
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the South East.

Contractor daily rate trend for CRM in the South East

CRM
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing CRM in the South East over the 6 months to 19 June 2018.

Contractor daily rate histogram for CRM in the South East

CRM
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the South East.

Contractor hourly rate trend for CRM in the South East

CRM
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing CRM in the South East over the 6 months to 19 June 2018.

Contractor hourly rate histogram for CRM in the South East

CRM
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the South East region over the 6 months to 19 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -26 215 £425 - 66
Hampshire +15 123 £425 -5.56% 26
West Sussex +29 102 £425 - 5
Berkshire -40 93 £388 -8.82% 36
Buckinghamshire -2 76 £380 -20.53% 14
Surrey -6 63 £475 +5.56% 28
Oxfordshire +9 46 £458 +14.38% 16
East Sussex +9 11 £375 -3.23% 8
Kent +9 9 £450 +30.91% 5
Middlesex +3 3 £500 -3.61% 1
M4 Corridor - 2 - -
CRM
England

For the 6 months to 19 June 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for CRM.

1 139 (26.28%) Dynamics CRM
2 120 (22.68%) Microsoft
3 117 (22.12%) Agile Software Development
4 97 (18.34%) Salesforce.com
5 90 (17.01%) SQL
5 90 (17.01%) Finance
6 78 (14.74%) SAP
7 77 (14.56%) SQL Server
8 73 (13.80%) Project Management
9 68 (12.85%) .NET
9 68 (12.85%) Oracle
10 67 (12.67%) Marketing
11 59 (11.15%) Stakeholder Management
11 59 (11.15%) C#
11 59 (11.15%) Master Data Management
12 58 (10.96%) JavaScript
13 55 (10.40%) ERP
14 52 (9.83%) Dynamics 365
15 46 (8.70%) SharePoint
15 46 (8.70%) HTML
16 44 (8.32%) Analytical Skills
17 42 (7.94%) Telecoms
17 42 (7.94%) Migration
18 41 (7.75%) Middleware
19 38 (7.18%) Linux
20 36 (6.81%) Java
20 36 (6.81%) Business Intelligence
21 35 (6.62%) Oracle Database
22 34 (6.43%) Problem-Solving
22 34 (6.43%) BusinessObjects

CRM
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (8.70%) SharePoint
2 29 (5.48%) Oracle SOA Suite
3 28 (5.29%) Oracle Service Bus
4 13 (2.46%) CMS
5 9 (1.70%) Apache
6 8 (1.51%) Tomcat
6 8 (1.51%) WebSphere
7 7 (1.32%) BizTalk Server
7 7 (1.32%) WordPress
8 6 (1.13%) Confluence
8 6 (1.13%) MS Exchange
8 6 (1.13%) Skype for Business
9 5 (0.95%) IIS
10 3 (0.57%) Drupal
10 3 (0.57%) SAP Portal
10 3 (0.57%) SAS
11 2 (0.38%) NetWeaver
11 2 (0.38%) Sitecore CMS
12 1 (0.19%) ColdFusion
12 1 (0.19%) SAP EP
Applications
1 27 (5.10%) Microsoft Office
2 22 (4.16%) Microsoft Excel
3 13 (2.46%) Microsoft PowerPoint
4 9 (1.70%) Photoshop
5 6 (1.13%) Microsoft Project
6 4 (0.76%) MS Visio
7 3 (0.57%) SPSS
8 1 (0.19%) Spreadsheet
Business Applications
1 139 (26.28%) Dynamics CRM
2 32 (6.05%) SAP ERP
3 31 (5.86%) SAP PSCD
4 28 (5.29%) Siebel CRM
5 24 (4.54%) Oracle Applications
6 23 (4.35%) Oracle Utilities
7 17 (3.21%) Salesforce.com CRM
7 17 (3.21%) SAP CRM
8 10 (1.89%) Adobe Campaign
8 10 (1.89%) Oracle CRM
9 6 (1.13%) SAP FI
9 6 (1.13%) SAP IS-U
10 5 (0.95%) SAP FI-CA
11 4 (0.76%) Oracle BRM
11 4 (0.76%) Sage 200
11 4 (0.76%) Sage CRM
11 4 (0.76%) Scribe Insight
12 3 (0.57%) Dynamics AX
12 3 (0.57%) SAP BPC
13 2 (0.38%) NetSuite
Cloud Services
1 52 (9.83%) Dynamics 365
2 31 (5.86%) Microsoft Azure
3 16 (3.02%) Office 365
4 15 (2.84%) SaaS
5 8 (1.51%) PaaS
5 8 (1.51%) Salesforce Sales Cloud
5 8 (1.51%) Veeva
6 6 (1.13%) Adobe Analytics
7 5 (0.95%) Azure Data Factory
8 4 (0.76%) Amazon AWS
8 4 (0.76%) Force.com
9 3 (0.57%) IaaS
10 2 (0.38%) Oracle Service Cloud
10 2 (0.38%) Salesforce Service Cloud
10 2 (0.38%) SuccessFactors
11 1 (0.19%) Boomi
11 1 (0.19%) CloudSense
11 1 (0.19%) IBM Blueworks
11 1 (0.19%) Responsys
11 1 (0.19%) Scribe Online
Communications & Networking
1 10 (1.89%) HTTP
2 7 (1.32%) Internet
3 4 (0.76%) SMS
4 2 (0.38%) FTP
4 2 (0.38%) Network Security
4 2 (0.38%) Skype
4 2 (0.38%) TCP/IP
5 1 (0.19%) Broadband
5 1 (0.19%) Firewall
5 1 (0.19%) NetScaler
5 1 (0.19%) SAN
5 1 (0.19%) VoIP
5 1 (0.19%) WAN
Database & Business Intelligence
1 77 (14.56%) SQL Server
2 35 (6.62%) Oracle Database
3 34 (6.43%) BusinessObjects
4 33 (6.24%) Oracle Database 12c
5 31 (5.86%) Oracle Reports
6 28 (5.29%) Oracle BI EE
6 28 (5.29%) Oracle Database 11g
6 28 (5.29%) Oracle ODI
7 25 (4.73%) SAP Data Services
8 23 (4.35%) SQL Server Integration Services
9 14 (2.65%) SQL Server Reporting Services
10 13 (2.46%) Power BI
10 13 (2.46%) Relational Database
11 10 (1.89%) Data Warehouse
12 8 (1.51%) SQL Server 2012
13 7 (1.32%) MySQL
14 5 (0.95%) Azure SQL Database
14 5 (0.95%) Oracle Database 10g
14 5 (0.95%) RDBMS
14 5 (0.95%) SAP BW
Development Applications
1 30 (5.67%) Oracle Forms
2 17 (3.21%) JIRA
3 10 (1.89%) Team Foundation Server
4 9 (1.70%) Visual Studio
5 6 (1.13%) MSTest
6 5 (0.95%) Moq
6 5 (0.95%) SQL Server Management Studio (SSMS)
6 5 (0.95%) WebStorm
7 4 (0.76%) Axure RP
8 3 (0.57%) Eclipse
8 3 (0.57%) Maven
9 2 (0.38%) Git (software)
9 2 (0.38%) Selenium
10 1 (0.19%) git-flow
10 1 (0.19%) LSMW
10 1 (0.19%) Octopus Deploy
General
1 90 (17.01%) Finance
2 67 (12.67%) Marketing
3 42 (7.94%) Telecoms
4 32 (6.05%) Retail
5 22 (4.16%) General Ledger
6 21 (3.97%) Advertising
7 16 (3.02%) Billing
8 13 (2.46%) Banking
9 11 (2.08%) Pharmaceutical
10 8 (1.51%) Legal
10 8 (1.51%) Manufacturing
11 6 (1.13%) Games
12 5 (0.95%) Back Office
13 3 (0.57%) Retail Banking
14 2 (0.38%) Publishing
15 1 (0.19%) Automotive
15 1 (0.19%) French Language
15 1 (0.19%) German Language
15 1 (0.19%) Japanese Language
15 1 (0.19%) Law
Job Titles
1 111 (20.98%) Developer
2 80 (15.12%) Consultant
3 70 (13.23%) Project Manager
4 65 (12.29%) Analyst
5 56 (10.59%) Architect
6 44 (8.32%) CRM Developer
7 40 (7.56%) Solutions Architect
8 33 (6.24%) Business Analyst
8 33 (6.24%) CRM Consultant
9 32 (6.05%) SAP Consultant
10 31 (5.86%) Microsoft Developer
11 29 (5.48%) CRM Manager
12 26 (4.91%) DBA
12 26 (4.91%) Oracle DBA
13 25 (4.73%) CRM Architect
14 22 (4.16%) Dynamics CRM Developer
15 20 (3.78%) CRM Solutions Architect
15 20 (3.78%) Salesforce Consultant
15 20 (3.78%) Support Specialist
16 19 (3.59%) Oracle Applications DBA
Libraries, Frameworks & Software Standards
1 68 (12.85%) .NET
2 46 (8.70%) HTML
3 41 (7.75%) Middleware
4 28 (5.29%) Oracle Fusion
5 27 (5.10%) ASP.NET
5 27 (5.10%) CSS
6 23 (4.35%) SAP XI
7 21 (3.97%) Web Services
8 19 (3.59%) ASP.NET Web API
9 17 (3.21%) AngularJS
10 14 (2.65%) RESTful
11 11 (2.08%) ASP.NET MVC
11 11 (2.08%) J2EE
11 11 (2.08%) SOAP
11 11 (2.08%) Spring
12 10 (1.89%) Hibernate
12 10 (1.89%) REST
13 8 (1.51%) JDBC
13 8 (1.51%) jQuery
13 8 (1.51%) Twitter Bootstrap
Miscellaneous
1 44 (8.32%) Analytical Skills
2 28 (5.29%) Clustering
3 22 (4.16%) Mobile App
4 15 (2.84%) Management Information System
5 13 (2.46%) User Experience
6 11 (2.08%) Self-Motivation
7 8 (1.51%) Enterprise Software
7 8 (1.51%) Social Media
8 7 (1.32%) Computer Science
8 7 (1.32%) Greenfield Project
9 6 (1.13%) Smart Meter
10 3 (0.57%) PMI
11 2 (0.38%) FMCG
11 2 (0.38%) Graphic Design
11 2 (0.38%) IBM Mainframe
11 2 (0.38%) Internet of Things
11 2 (0.38%) IVR
11 2 (0.38%) Mainframe
11 2 (0.38%) PKI
11 2 (0.38%) Virtual Team
Operating Systems
1 38 (7.18%) Linux
2 32 (6.05%) Windows
3 28 (5.29%) Windows Server
4 25 (4.73%) AIX
5 10 (1.89%) Unix
6 4 (0.76%) Windows Server 2008
6 4 (0.76%) Windows Server 2012
7 3 (0.57%) Android
7 3 (0.57%) Apple iOS
8 2 (0.38%) Mac OS
8 2 (0.38%) Windows 10
9 1 (0.19%) Windows Server 2003
Processes & Methodologies
1 117 (22.12%) Agile Software Development
2 73 (13.80%) Project Management
3 59 (11.15%) Master Data Management
3 59 (11.15%) Stakeholder Management
4 55 (10.40%) ERP
5 42 (7.94%) Migration
6 36 (6.81%) Business Intelligence
7 34 (6.43%) PRINCE2
7 34 (6.43%) Problem-Solving
7 34 (6.43%) SOA
8 32 (6.05%) Analytics
8 32 (6.05%) ITIL
8 32 (6.05%) Root Cause Analysis
8 32 (6.05%) WFM
9 31 (5.86%) E-Commerce
10 28 (5.29%) Revenue Management
11 26 (4.91%) Waterfall
12 25 (4.73%) Data Migration
13 24 (4.54%) Business Analysis
13 24 (4.54%) Service Management
Programming Languages
1 90 (17.01%) SQL
2 59 (11.15%) C#
3 58 (10.96%) JavaScript
4 36 (6.81%) Java
5 28 (5.29%) WebLogic Scripting Tool
6 9 (1.70%) ABAP
7 7 (1.32%) PL/SQL
8 6 (1.13%) T-SQL
9 5 (0.95%) PowerShell
10 4 (0.76%) C
10 4 (0.76%) Java 8
10 4 (0.76%) PHP
10 4 (0.76%) Python
11 3 (0.57%) Apex Code
11 3 (0.57%) C++
11 3 (0.57%) Data Analysis Expressions (DAX)
11 3 (0.57%) R
11 3 (0.57%) Ruby
11 3 (0.57%) VB.NET
12 2 (0.38%) VBA
Qualifications
1 31 (5.86%) Degree
2 22 (4.16%) CCA
3 18 (3.40%) Security Cleared
4 17 (3.21%) SC Cleared
5 16 (3.02%) PMI Certification
5 16 (3.02%) PMP
6 11 (2.08%) PRINCE2 Certification
7 10 (1.89%) DV Cleared
8 6 (1.13%) Computer Science Degree
8 6 (1.13%) Microsoft Certification
9 5 (0.95%) ISEB
10 3 (0.57%) MCSE
10 3 (0.57%) PRINCE2 Practitioner
10 3 (0.57%) TOGAF Certification
11 2 (0.38%) Master's Degree
12 1 (0.19%) APMP
12 1 (0.19%) BPSS Clearance
12 1 (0.19%) CITP
12 1 (0.19%) ITIL Foundation Certificate
12 1 (0.19%) SAP Certification
Quality Assurance & Compliance
1 28 (5.29%) QA
2 13 (2.46%) GDPR
3 8 (1.51%) Data Quality
4 7 (1.32%) PMO
5 3 (0.57%) SLA
6 2 (0.38%) COBIT
6 2 (0.38%) GxP
7 1 (0.19%) ISO 9001
7 1 (0.19%) Sarbanes-Oxley
System Software
1 12 (2.27%) Active Directory
2 4 (0.76%) Hyper-V
2 4 (0.76%) VMware Infrastructure
3 1 (0.19%) XenDesktop
Systems Management
1 7 (1.32%) HP ALM
2 4 (0.76%) OVSD
2 4 (0.76%) Systems Management Server (SMS)
3 3 (0.57%) Ansible
3 3 (0.57%) Opscode Chef
3 3 (0.57%) Puppet
3 3 (0.57%) Salt
4 2 (0.38%) EMC NetWorker
5 1 (0.19%) Cisco UCCE
5 1 (0.19%) SCCM
5 1 (0.19%) Tivoli
5 1 (0.19%) Tivoli Storage Manager
Vendors
1 120 (22.68%) Microsoft
2 97 (18.34%) Salesforce.com
3 78 (14.74%) SAP
4 68 (12.85%) Oracle
5 32 (6.05%) Siebel
6 25 (4.73%) webMethods
7 19 (3.59%) IBM
8 17 (3.21%) Adobe
9 11 (2.08%) HP
10 9 (1.70%) Pega
11 8 (1.51%) Remedy
11 8 (1.51%) VMware
12 6 (1.13%) Capita
13 5 (0.95%) Serena
13 5 (0.95%) TIBCO
14 4 (0.76%) Ariba
14 4 (0.76%) hybris
14 4 (0.76%) NetApp
14 4 (0.76%) Sage
14 4 (0.76%) Tableau