Period
to 22 January 2019

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 22 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > South East
6 months to
22 Jan 2019
Same period 2018 Same period 2017
Rank 70 64 55
Rank change year-on-year -6 -9 -9
Contract jobs citing CRM 535 551 534
As % of all contract IT jobs advertised in the South East 3.34% 3.36% 3.53%
As % of the Processes & Methodologies category 3.84% 3.98% 4.22%
Number of daily rates quoted 329 415 313
South East median daily rate £454 £425 £425
Median daily rate % change year-on-year +6.82% - +0.89%
10th Percentile £286 £275 £240
90th Percentile £615 £538 £563
England median daily rate £450 £440 £425
% change year-on-year +2.27% +3.53% +0.59%
Number of hourly rates quoted 15 13 8
South East median hourly rate £35.00 £29.00 £34.00
Median hourly rate % change year-on-year +20.69% -14.71% +74.40%
10th Percentile £18.98 £10.50 £32.58
90th Percentile £80.62 £38.00 £35.13
England median hourly rate £22.25 £19.75 £29.50
% change year-on-year +12.66% -33.05% +47.50%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 13,917 13,852 12,652
As % of all contract IT jobs advertised in the South East 86.95% 84.48% 83.67%
Number of daily rates quoted 8,344 8,325 7,560
South East median daily rate £450 £425 £410
Median daily rate % change year-on-year +5.88% +3.66% +2.50%
10th Percentile £275 £263 £250
90th Percentile £600 £578 £575
England median daily rate £475 £450 £430
% change year-on-year +5.56% +4.65% +1.18%
Number of hourly rates quoted 477 422 534
South East median hourly rate £26.65 £24.01 £22.50
Median hourly rate % change year-on-year +11.00% +6.71% -24.29%
10th Percentile £11.85 £11.18 £11.06
90th Percentile £52.50 £50.25 £49.49
England median hourly rate £23.50 £23.14 £23.75
% change year-on-year +1.56% -2.57% +3.26%

CRM
Job Vacancy Trend in the South East

Job postings citing CRM as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for CRM in the South East

CRM
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the South East.

Contractor daily rate trend for CRM in the South East

CRM
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing CRM in the South East over the 6 months to 22 January 2019.

Contractor daily rate histogram for CRM in the South East

CRM
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the South East.

Contractor hourly rate trend for CRM in the South East

CRM
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing CRM in the South East over the 6 months to 22 January 2019.

Contractor hourly rate histogram for CRM in the South East

CRM
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the South East region over the 6 months to 22 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +1 250 £445 +14.47% 79
Berkshire +8 162 £445 +18.67% 45
Hampshire -14 98 £450 -5.26% 44
Surrey -29 81 £500 +17.65% 27
West Sussex +5 62 £500 +17.65% 7
Buckinghamshire -15 59 £402 +0.38% 22
East Sussex +2 32 £613 +75.00% 14
Oxfordshire +32 29 £500 +42.86% 12
Middlesex +5 5 £475 -5.00%
Kent +14 2 £750 +87.50% 17
Sussex +1 1 - -
CRM
England

For the 6 months to 22 January 2019, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for CRM.

1 156 (29.16%) Dynamics CRM
2 147 (27.48%) Microsoft
3 144 (26.92%) Agile Software Development
4 94 (17.57%) Salesforce.com
5 86 (16.07%) Finance
6 84 (15.70%) SAP
7 74 (13.83%) SQL
7 74 (13.83%) Marketing
8 71 (13.27%) Microsoft Azure
9 65 (12.15%) Dynamics 365
10 61 (11.40%) Oracle
11 59 (11.03%) SharePoint
12 58 (10.84%) ERP
13 55 (10.28%) Project Management
14 54 (10.09%) Java
15 53 (9.91%) .NET
16 52 (9.72%) Security Cleared
17 51 (9.53%) Business Intelligence
18 50 (9.35%) ITIL
19 49 (9.16%) Analytics
20 47 (8.79%) Problem-Solving
21 45 (8.41%) SQL Server
21 45 (8.41%) C#
22 43 (8.04%) JIRA
23 42 (7.85%) Office 365
24 40 (7.48%) Analytical Skills
24 40 (7.48%) Degree
24 40 (7.48%) JavaScript
24 40 (7.48%) Telecoms
25 38 (7.10%) Service Management

CRM
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 59 (11.03%) SharePoint
2 25 (4.67%) SAP Portal
3 18 (3.36%) CMS
4 16 (2.99%) Confluence
5 15 (2.80%) Drupal
6 14 (2.62%) MS Exchange
7 11 (2.06%) Oracle Service Bus
7 11 (2.06%) Oracle SOA Suite
8 10 (1.87%) Exchange Server 2003
8 10 (1.87%) Exchange Server 2007
8 10 (1.87%) NetWeaver
9 7 (1.31%) Elasticsearch
9 7 (1.31%) nginx
9 7 (1.31%) Traefik
10 6 (1.12%) Apache
11 5 (0.93%) SAP EP
12 4 (0.75%) Adobe Experience Manager
12 4 (0.75%) SAS
12 4 (0.75%) SharePoint Server
13 3 (0.56%) BizTalk Server
Applications
1 32 (5.98%) Microsoft Office
2 24 (4.49%) Microsoft Excel
3 17 (3.18%) Microsoft PowerPoint
4 9 (1.68%) Microsoft Project
5 8 (1.50%) MS Visio
6 1 (0.19%) InfoPath
6 1 (0.19%) InVision
6 1 (0.19%) Spreadsheet
6 1 (0.19%) SPSS
Business Applications
1 156 (29.16%) Dynamics CRM
2 26 (4.86%) Dynamics AX
3 24 (4.49%) Dynamics NAV
4 23 (4.30%) SAP CRM
5 17 (3.18%) Salesforce.com CRM
5 17 (3.18%) SAP S/4HANA
6 15 (2.80%) SAP PSCD
7 14 (2.62%) Eloqua
8 12 (2.24%) SAP ERP
9 10 (1.87%) Oracle EBS R12
10 9 (1.68%) Oracle CRM
11 8 (1.50%) Oracle Utilities
11 8 (1.50%) Siebel CRM
12 7 (1.31%) Oracle CRM On Demand
13 6 (1.12%) SAP BPC
14 5 (0.93%) NetSuite
14 5 (0.93%) Oracle Applications
14 5 (0.93%) SAP IS-U
14 5 (0.93%) SAP Payroll
15 4 (0.75%) Oracle EBS
Cloud Services
1 71 (13.27%) Microsoft Azure
2 65 (12.15%) Dynamics 365
3 42 (7.85%) Office 365
4 17 (3.18%) PaaS
4 17 (3.18%) SaaS
4 17 (3.18%) SuccessFactors
5 15 (2.80%) IaaS
6 11 (2.06%) Azure Active Directory
7 10 (1.87%) Boomi
7 10 (1.87%) Salesforce Service Cloud
8 9 (1.68%) Yammer
9 7 (1.31%) GitHub
10 6 (1.12%) Amazon AWS
10 6 (1.12%) Google Analytics
11 5 (0.93%) Salesforce Sales Cloud
12 4 (0.75%) Azure Data Factory
13 3 (0.56%) Oracle CX
13 3 (0.56%) Veeva
14 2 (0.37%) Adobe Analytics
14 2 (0.37%) Google Cloud Platform
Communications & Networking
1 10 (1.87%) Firewall
2 9 (1.68%) MVNO
2 9 (1.68%) NetScaler
3 8 (1.50%) Internet
4 5 (0.93%) Intranet
5 4 (0.75%) LAN
6 2 (0.37%) DAB
6 2 (0.37%) SAN
6 2 (0.37%) SMS
6 2 (0.37%) VLAN
6 2 (0.37%) VPN
7 1 (0.19%) FTP
7 1 (0.19%) NAS
Database & Business Intelligence
1 45 (8.41%) SQL Server
2 16 (2.99%) Big Data
2 16 (2.99%) Oracle Database
3 15 (2.80%) BusinessObjects
4 14 (2.62%) MySQL
4 14 (2.62%) SAP Data Services
4 14 (2.62%) SQL Server 2008
5 12 (2.24%) Power BI
6 10 (1.87%) Data Warehouse
6 10 (1.87%) Oracle Reports
6 10 (1.87%) SQL Server Integration Services
6 10 (1.87%) SQL Server Reporting Services
7 9 (1.68%) Oracle BI EE
8 8 (1.50%) Oracle Database 11g
8 8 (1.50%) Oracle Database 12c
8 8 (1.50%) Oracle ODI
9 7 (1.31%) MongoDB
9 7 (1.31%) SAP BW
10 5 (0.93%) Data Mining
10 5 (0.93%) QlikView
Development Applications
1 43 (8.04%) JIRA
2 17 (3.18%) Visual Studio
3 13 (2.43%) Git (software)
4 11 (2.06%) Team Foundation Server
5 9 (1.68%) Cucumber
5 9 (1.68%) Gatling
5 9 (1.68%) Geb
5 9 (1.68%) JUnit
5 9 (1.68%) Selenium
6 8 (1.50%) Oracle Forms
7 7 (1.31%) Visual Studio Team System
8 4 (0.75%) SQL Server Management Studio (SSMS)
9 3 (0.56%) Oracle APEX
10 2 (0.37%) Appcelerator Titanium
10 2 (0.37%) Atlassian Bamboo
10 2 (0.37%) Bitbucket
10 2 (0.37%) Eclipse
11 1 (0.19%) Axure RP
11 1 (0.19%) SoapUI
11 1 (0.19%) SpecFlow
General
1 86 (16.07%) Finance
2 74 (13.83%) Marketing
3 40 (7.48%) Telecoms
4 22 (4.11%) Retail
5 20 (3.74%) Billing
6 15 (2.80%) Pharmaceutical
7 14 (2.62%) Back Office
8 8 (1.50%) General Ledger
9 5 (0.93%) Advertising
9 5 (0.93%) Legal
10 4 (0.75%) Automotive
10 4 (0.75%) Banking
11 2 (0.37%) Electronics
11 2 (0.37%) Front Office
11 2 (0.37%) Military
12 1 (0.19%) Financial Institution
12 1 (0.19%) Games
12 1 (0.19%) Mandarin Language
12 1 (0.19%) Manufacturing
12 1 (0.19%) Publishing
Job Titles
1 111 (20.75%) Developer
2 76 (14.21%) Architect
3 73 (13.64%) Analyst
4 63 (11.78%) Consultant
5 48 (8.97%) Solutions Architect
6 42 (7.85%) CRM Developer
7 38 (7.10%) Project Manager
8 32 (5.98%) Business Analyst
9 30 (5.61%) Dynamics CRM Developer
10 23 (4.30%) CRM Manager
10 23 (4.30%) Designer
10 23 (4.30%) Technical Architect
11 22 (4.11%) Solutions Designer
12 21 (3.93%) SAP Consultant
12 21 (3.93%) Technical Leader
13 20 (3.74%) Java Developer
14 19 (3.55%) Microsoft Developer
15 18 (3.36%) CRM Consultant
16 17 (3.18%) Salesforce Developer
17 16 (2.99%) Administrator
Libraries, Frameworks & Software Standards
1 53 (9.91%) .NET
2 27 (5.05%) HTML
3 24 (4.49%) JSON
4 23 (4.30%) XML
5 22 (4.11%) Web Services
6 19 (3.55%) ASP.NET
7 16 (2.99%) AngularJS
7 16 (2.99%) Web Dynpro
8 15 (2.80%) SAP Fiori
8 15 (2.80%) SAP PI
9 14 (2.62%) CSS
10 13 (2.43%) Middleware
11 12 (2.24%) Kafka
11 12 (2.24%) Silverlight
12 11 (2.06%) jQuery
12 11 (2.06%) Oracle Fusion
12 11 (2.06%) Visualforce
12 11 (2.06%) XML Schema
13 9 (1.68%) EDI
14 7 (1.31%) SAP XI
Miscellaneous
1 40 (7.48%) Analytical Skills
2 21 (3.93%) User Experience
3 18 (3.36%) Social Media
4 17 (3.18%) Self-Motivation
5 14 (2.62%) Enterprise Software
6 12 (2.24%) Clustering
7 11 (2.06%) Greenfield Project
8 9 (1.68%) Management Information System
9 7 (1.31%) Cloud Native
10 6 (1.12%) Internet of Things
10 6 (1.12%) Mobile App
11 5 (0.93%) Smart Energy
11 5 (0.93%) Smartphone
11 5 (0.93%) Virtual Team
12 4 (0.75%) e-Learning
12 4 (0.75%) PMI
13 3 (0.56%) PKI
14 2 (0.37%) Client/Server
14 2 (0.37%) EPoS
14 2 (0.37%) Web 2.0
Operating Systems
1 35 (6.54%) Windows
2 22 (4.11%) Windows Server
3 21 (3.93%) Windows Server 2008
4 15 (2.80%) Linux
5 11 (2.06%) AIX
6 10 (1.87%) Windows 10
7 7 (1.31%) Windows Server 2012
8 6 (1.12%) Android
8 6 (1.12%) Apple iOS
9 5 (0.93%) Unix
9 5 (0.93%) Windows 7
9 5 (0.93%) Windows Server 2003
10 4 (0.75%) SUSE
11 2 (0.37%) Windows NT
Processes & Methodologies
1 144 (26.92%) Agile Software Development
2 58 (10.84%) ERP
3 55 (10.28%) Project Management
4 51 (9.53%) Business Intelligence
5 50 (9.35%) ITIL
6 49 (9.16%) Analytics
7 47 (8.79%) Problem-Solving
8 38 (7.10%) Service Management
9 36 (6.73%) Stakeholder Management
10 32 (5.98%) Workflow
11 31 (5.79%) B2B
11 31 (5.79%) Waterfall
12 27 (5.05%) B2C
12 27 (5.05%) Scrum
13 25 (4.67%) Migration
13 25 (4.67%) TOGAF
14 22 (4.11%) DevOps
14 22 (4.11%) Digital Marketing
14 22 (4.11%) E-Commerce
14 22 (4.11%) Project Planning
Programming Languages
1 74 (13.83%) SQL
2 54 (10.09%) Java
3 45 (8.41%) C#
4 40 (7.48%) JavaScript
5 31 (5.79%) ABAP
6 20 (3.74%) PHP
7 11 (2.06%) Apex Code
7 11 (2.06%) PowerShell
7 11 (2.06%) TypeScript
8 10 (1.87%) Java 8
9 9 (1.68%) C++
9 9 (1.68%) Groovy
9 9 (1.68%) Scala
9 9 (1.68%) T-SQL
10 8 (1.50%) WebLogic Scripting Tool
11 7 (1.31%) PHP 7
12 5 (0.93%) VB
13 3 (0.56%) VBA
14 2 (0.37%) PL/SQL
14 2 (0.37%) Python
Qualifications
1 52 (9.72%) Security Cleared
2 40 (7.48%) Degree
3 37 (6.92%) SC Cleared
4 17 (3.18%) PMP
5 16 (2.99%) DV Cleared
5 16 (2.99%) PMI Certification
6 15 (2.80%) ISEB
7 10 (1.87%) BPSS Clearance
8 9 (1.68%) Microsoft Certification
9 8 (1.50%) ITIL Foundation Certificate
10 7 (1.31%) CCA
11 6 (1.12%) MBA
11 6 (1.12%) PRINCE2 Certification
12 5 (0.93%) TOGAF Certification
13 4 (0.75%) Master's Degree
13 4 (0.75%) MCP
13 4 (0.75%) MCSE
14 3 (0.56%) ITIL Certification
15 2 (0.37%) APMP
15 2 (0.37%) NVQ Level 3
Quality Assurance & Compliance
1 20 (3.74%) QA
2 11 (2.06%) Data Quality
3 10 (1.87%) SLA
4 9 (1.68%) PMO
5 8 (1.50%) GDPR
6 3 (0.56%) GxP
7 2 (0.37%) Actionable Recommendations
8 1 (0.19%) COBIT
8 1 (0.19%) ISO/IEC 27001
8 1 (0.19%) JSP 440
System Software
1 17 (3.18%) Active Directory
2 8 (1.50%) Docker
3 3 (0.56%) VMware ESXi
3 3 (0.56%) VMware Infrastructure
4 2 (0.37%) Virtual Machines
4 2 (0.37%) XenDesktop
Systems Management
1 8 (1.50%) OVSD
2 4 (0.75%) Data Guard
2 4 (0.75%) HP ALM
2 4 (0.75%) HP Quality Center
2 4 (0.75%) Oracle Enterprise Manager
2 4 (0.75%) Oracle RMAN
3 3 (0.56%) SCCM
3 3 (0.56%) SCOM
4 1 (0.19%) Control-M
4 1 (0.19%) Systems Management Server (SMS)
Vendors
1 147 (27.48%) Microsoft
2 94 (17.57%) Salesforce.com
3 84 (15.70%) SAP
4 61 (11.40%) Oracle
5 24 (4.49%) Adobe
6 21 (3.93%) webMethods
7 19 (3.55%) Ariba
8 12 (2.24%) HP
9 11 (2.06%) ForgeRock
9 11 (2.06%) Sitecore
10 10 (1.87%) Dell
11 8 (1.50%) Pega
11 8 (1.50%) Siebel
12 6 (1.12%) Google
12 6 (1.12%) JD Edwards
13 5 (0.93%) CA
13 5 (0.93%) Tableau
13 5 (0.93%) VMware
13 5 (0.93%) Workday
14 4 (0.75%) Demandware