Period
to 14 August 2018

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 14 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > South East
6 months to
14 Aug 2018
Same period 2017 Same period 2016
Rank 74 74 50
Rank change year-on-year 0 -24 -1
Contract jobs citing CRM 517 465 686
As % of all contract IT jobs advertised in the South East 3.10% 2.91% 3.74%
As % of the Processes & Methodologies category 3.62% 3.47% 4.47%
Number of daily rates quoted 325 278 439
South East median daily rate £425 £409 £413
Median daily rate % change year-on-year +3.90% -0.84% +3.13%
10th Percentile £306 £225 £275
90th Percentile £575 £588 £538
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +6.25%
Number of hourly rates quoted 13 14 14
South East median hourly rate £34.00 £31.25 £19.00
Median hourly rate % change year-on-year +8.80% +64.47% -
10th Percentile £12.80 £10.50 £14.00
90th Percentile £51.40 £54.65 £45.13
England median hourly rate £16.45 £28.50 £23.50
% change year-on-year -42.28% +21.28% +1.78%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 14,290 13,413 15,340
As % of all contract IT jobs advertised in the South East 85.56% 84.02% 83.52%
Number of daily rates quoted 8,502 7,793 9,403
South East median daily rate £430 £415 £400
Median daily rate % change year-on-year +3.61% +3.75% +5.96%
10th Percentile £275 £263 £256
90th Percentile £588 £569 £550
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.29%
Number of hourly rates quoted 500 485 555
South East median hourly rate £24.88 £19.66 £23.00
Median hourly rate % change year-on-year +26.53% -14.52% +2.22%
10th Percentile £11.17 £11.25 £12.00
90th Percentile £51.00 £49.50 £50.00
England median hourly rate £21.50 £23.50 £23.56
% change year-on-year -8.51% -0.24% +8.86%

CRM
Job Vacancy Trend in the South East

Job postings citing CRM as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for CRM in the South East

CRM
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the South East.

Contractor daily rate trend for CRM in the South East

CRM
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing CRM in the South East over the 6 months to 14 August 2018.

Contractor daily rate histogram for CRM in the South East

CRM
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the South East.

Contractor hourly rate trend for CRM in the South East

CRM
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing CRM in the South East over the 6 months to 14 August 2018.

Contractor hourly rate histogram for CRM in the South East

CRM
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the South East region over the 6 months to 14 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -15 219 £415 +2.33% 68
Hampshire +11 120 £413 -4.07% 33
Berkshire -27 108 £400 -5.88% 34
West Sussex +25 91 £435 +8.75% 5
Buckinghamshire +12 64 £365 -14.12% 23
Surrey -27 58 £463 +7.56% 21
Oxfordshire +10 47 £458 +35.56% 11
East Sussex +7 12 £500 +29.03% 3
Kent +8 4 £400 +16.36% 12
Middlesex +3 2 - -
M4 Corridor - 1 - -
CRM
England

For the 6 months to 14 August 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for CRM.

1 140 (27.08%) Agile Software Development
2 119 (23.02%) Microsoft
3 115 (22.24%) Dynamics CRM
4 105 (20.31%) Finance
5 98 (18.96%) Salesforce.com
6 85 (16.44%) Marketing
7 84 (16.25%) SAP
8 82 (15.86%) SQL
9 81 (15.67%) Project Management
10 77 (14.89%) Oracle
11 71 (13.73%) C#
12 67 (12.96%) .NET
12 67 (12.96%) SQL Server
13 65 (12.57%) JavaScript
14 56 (10.83%) Problem-Solving
15 53 (10.25%) Analytical Skills
15 53 (10.25%) ERP
16 47 (9.09%) Master Data Management
17 44 (8.51%) Stakeholder Management
17 44 (8.51%) SharePoint
17 44 (8.51%) HTML
18 43 (8.32%) Degree
19 42 (8.12%) Java
19 42 (8.12%) Migration
20 41 (7.93%) Analytics
21 40 (7.74%) Dynamics 365
22 39 (7.54%) Scrum
23 38 (7.35%) Telecoms
24 36 (6.96%) Linux
25 33 (6.38%) PRINCE2

CRM
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (8.51%) SharePoint
2 22 (4.26%) Oracle SOA Suite
3 20 (3.87%) Oracle Service Bus
4 19 (3.68%) CMS
5 11 (2.13%) Drupal
6 9 (1.74%) NetWeaver
7 8 (1.55%) SAP Portal
8 7 (1.35%) Skype for Business
8 7 (1.35%) WordPress
9 6 (1.16%) BizTalk Server
9 6 (1.16%) Confluence
9 6 (1.16%) MS Exchange
10 5 (0.97%) SAP EP
11 3 (0.58%) Apache
11 3 (0.58%) Oracle Self-Service HR
11 3 (0.58%) Oracle Workflow
11 3 (0.58%) SAS
11 3 (0.58%) Tomcat
11 3 (0.58%) WebSphere
12 2 (0.39%) IIS
Applications
1 25 (4.84%) Microsoft Excel
2 22 (4.26%) Microsoft Office
3 12 (2.32%) Microsoft PowerPoint
4 9 (1.74%) Photoshop
5 7 (1.35%) Microsoft Project
6 5 (0.97%) MS Visio
7 4 (0.77%) SPSS
8 3 (0.58%) Spreadsheet
9 1 (0.19%) Mingle
Business Applications
1 115 (22.24%) Dynamics CRM
2 32 (6.19%) SAP PSCD
3 26 (5.03%) SAP ERP
4 20 (3.87%) SAP CRM
4 20 (3.87%) Siebel CRM
5 18 (3.48%) Oracle Applications
6 17 (3.29%) Oracle Utilities
7 11 (2.13%) Salesforce.com CRM
8 10 (1.93%) Adobe Campaign
8 10 (1.93%) Oracle CRM
9 7 (1.35%) SAP FI
9 7 (1.35%) SAP IS-U
10 6 (1.16%) Oracle EBS
10 6 (1.16%) Oracle EBS R12
10 6 (1.16%) SAP FI-CA
11 5 (0.97%) Sage 200
11 5 (0.97%) Sage CRM
12 4 (0.77%) Oracle BRM
12 4 (0.77%) Oracle Payables
12 4 (0.77%) Scribe Insight
Cloud Services
1 40 (7.74%) Dynamics 365
2 30 (5.80%) Microsoft Azure
3 21 (4.06%) SaaS
4 18 (3.48%) Office 365
5 14 (2.71%) PaaS
6 7 (1.35%) IaaS
6 7 (1.35%) Salesforce Sales Cloud
7 6 (1.16%) Adobe Analytics
7 6 (1.16%) Boomi
7 6 (1.16%) SuccessFactors
7 6 (1.16%) Veeva
8 5 (0.97%) Azure Data Factory
8 5 (0.97%) Salesforce Service Cloud
9 4 (0.77%) Force.com
10 3 (0.58%) Amazon AWS
11 2 (0.39%) Oracle Service Cloud
11 2 (0.39%) Responsys
12 1 (0.19%) CloudSense
12 1 (0.19%) IBM Blueworks
12 1 (0.19%) Scribe Online
Communications & Networking
1 8 (1.55%) Internet
2 6 (1.16%) Firewall
2 6 (1.16%) NetScaler
3 5 (0.97%) HTTP
3 5 (0.97%) SAN
4 3 (0.58%) Broadband
4 3 (0.58%) SMS
5 2 (0.39%) FTP
5 2 (0.39%) Intranet
5 2 (0.39%) Network Security
5 2 (0.39%) Skype
5 2 (0.39%) TCP/IP
6 1 (0.19%) CTI
6 1 (0.19%) Ethernet
6 1 (0.19%) MPLS
6 1 (0.19%) MVNO
6 1 (0.19%) SSH
6 1 (0.19%) Unified Communications
6 1 (0.19%) WAN
Database & Business Intelligence
1 67 (12.96%) SQL Server
2 33 (6.38%) Oracle Reports
3 30 (5.80%) BusinessObjects
4 25 (4.84%) Oracle Database
5 22 (4.26%) Oracle Database 12c
6 20 (3.87%) Oracle BI EE
6 20 (3.87%) Oracle Database 11g
6 20 (3.87%) Oracle ODI
6 20 (3.87%) SAP Data Services
7 17 (3.29%) SQL Server Integration Services
8 14 (2.71%) SQL Server Reporting Services
9 11 (2.13%) Power BI
9 11 (2.13%) Relational Database
10 9 (1.74%) SAP BW
11 8 (1.55%) Data Warehouse
12 5 (0.97%) Azure SQL Database
12 5 (0.97%) Big Data
12 5 (0.97%) MySQL
12 5 (0.97%) SQL Server 2012
13 3 (0.58%) Qlik Sense
Development Applications
1 28 (5.42%) JIRA
2 25 (4.84%) Oracle Forms
3 18 (3.48%) Team Foundation Server
4 11 (2.13%) Visual Studio
5 5 (0.97%) MSTest
5 5 (0.97%) SQL Server Management Studio (SSMS)
5 5 (0.97%) WebStorm
6 4 (0.77%) HP UFT
6 4 (0.77%) Moq
7 3 (0.58%) Git (software)
7 3 (0.58%) Selenium
8 1 (0.19%) Eclipse
8 1 (0.19%) git-flow
8 1 (0.19%) LSMW
8 1 (0.19%) Octopus Deploy
8 1 (0.19%) SpecFlow
8 1 (0.19%) Visual Studio Team System
General
1 105 (20.31%) Finance
2 85 (16.44%) Marketing
3 38 (7.35%) Telecoms
4 27 (5.22%) Retail
5 19 (3.68%) General Ledger
6 17 (3.29%) Billing
7 15 (2.90%) Pharmaceutical
8 13 (2.51%) Advertising
8 13 (2.51%) Banking
9 7 (1.35%) Back Office
10 6 (1.16%) Legal
11 5 (0.97%) Games
12 4 (0.77%) Automotive
13 3 (0.58%) Manufacturing
13 3 (0.58%) Military
13 3 (0.58%) Publishing
14 2 (0.39%) Retail Banking
15 1 (0.19%) French Language
15 1 (0.19%) German Language
15 1 (0.19%) Spanish Language
Job Titles
1 109 (21.08%) Developer
2 75 (14.51%) Consultant
3 71 (13.73%) Analyst
4 60 (11.61%) Project Manager
5 49 (9.48%) Architect
6 38 (7.35%) CRM Developer
7 32 (6.19%) Business Analyst
7 32 (6.19%) CRM Consultant
7 32 (6.19%) Solutions Architect
8 29 (5.61%) CRM Manager
8 29 (5.61%) SAP Consultant
9 27 (5.22%) Microsoft Developer
10 21 (4.06%) DBA
11 20 (3.87%) CRM Analyst
11 20 (3.87%) Dynamics CRM Developer
11 20 (3.87%) Oracle DBA
12 18 (3.48%) Service Manager
13 17 (3.29%) Salesforce Consultant
14 16 (3.09%) Administrator
14 16 (3.09%) Support Specialist
Libraries, Frameworks & Software Standards
1 67 (12.96%) .NET
2 44 (8.51%) HTML
3 33 (6.38%) Middleware
4 28 (5.42%) ASP.NET
5 27 (5.22%) CSS
6 21 (4.06%) Oracle Fusion
7 20 (3.87%) SAP XI
8 17 (3.29%) ASP.NET Web API
9 16 (3.09%) Web Services
10 14 (2.71%) RESTful
11 12 (2.32%) SAP PI
12 11 (2.13%) jQuery
12 11 (2.13%) SOAP
13 10 (1.93%) AngularJS
13 10 (1.93%) ASP.NET MVC
14 8 (1.55%) .NET Framework
14 8 (1.55%) REST
14 8 (1.55%) SAPUI5
15 7 (1.35%) HTML5
15 7 (1.35%) Web Dynpro
Miscellaneous
1 53 (10.25%) Analytical Skills
2 26 (5.03%) User Experience
3 23 (4.45%) Mobile App
4 22 (4.26%) Clustering
5 20 (3.87%) Self-Motivation
6 14 (2.71%) Computer Science
6 14 (2.71%) Social Media
7 12 (2.32%) Management Information System
8 9 (1.74%) PMI
9 7 (1.35%) Enterprise Software
10 6 (1.16%) Greenfield Project
10 6 (1.16%) Virtual Team
11 3 (0.58%) Blog
12 2 (0.39%) Data Centre
12 2 (0.39%) Graphic Design
12 2 (0.39%) IBM Mainframe
12 2 (0.39%) Internet of Things
12 2 (0.39%) Mainframe
12 2 (0.39%) PKI
12 2 (0.39%) Tandem
Operating Systems
1 36 (6.96%) Linux
2 26 (5.03%) Windows
3 24 (4.64%) AIX
4 23 (4.45%) Windows Server
5 10 (1.93%) Unix
6 6 (1.16%) Windows 10
7 5 (0.97%) Oracle Linux
8 2 (0.39%) Android
8 2 (0.39%) Apple iOS
8 2 (0.39%) Mac OS
8 2 (0.39%) SUSE
9 1 (0.19%) Windows NT
9 1 (0.19%) Windows Server 2008
9 1 (0.19%) Windows Server 2012
Processes & Methodologies
1 140 (27.08%) Agile Software Development
2 81 (15.67%) Project Management
3 56 (10.83%) Problem-Solving
4 53 (10.25%) ERP
5 47 (9.09%) Master Data Management
6 44 (8.51%) Stakeholder Management
7 42 (8.12%) Migration
8 41 (7.93%) Analytics
9 39 (7.54%) Scrum
10 33 (6.38%) PRINCE2
11 32 (6.19%) Business Analysis
11 32 (6.19%) Business Intelligence
12 28 (5.42%) E-Commerce
13 27 (5.22%) ITIL
14 26 (5.03%) Data Migration
15 25 (4.84%) Revenue Management
15 25 (4.84%) Root Cause Analysis
15 25 (4.84%) SOA
16 23 (4.45%) Project Planning
16 23 (4.45%) User Stories
Programming Languages
1 82 (15.86%) SQL
2 71 (13.73%) C#
3 65 (12.57%) JavaScript
4 42 (8.12%) Java
5 20 (3.87%) WebLogic Scripting Tool
6 18 (3.48%) ABAP
7 8 (1.55%) PL/SQL
7 8 (1.55%) VB
8 6 (1.16%) C
8 6 (1.16%) T-SQL
9 5 (0.97%) PowerShell
9 5 (0.97%) Python
10 4 (0.77%) Java 8
11 3 (0.58%) Apex Code
11 3 (0.58%) C++
11 3 (0.58%) Ruby
11 3 (0.58%) VB.NET
11 3 (0.58%) VBA
12 2 (0.39%) Data Analysis Expressions (DAX)
12 2 (0.39%) R
Qualifications
1 43 (8.32%) Degree
2 32 (6.19%) Security Cleared
3 31 (6.00%) SC Cleared
4 21 (4.06%) PMP
5 20 (3.87%) PMI Certification
6 19 (3.68%) CCA
7 12 (2.32%) DV Cleared
7 12 (2.32%) PRINCE2 Certification
8 11 (2.13%) ISEB
9 8 (1.55%) ISTQB
10 7 (1.35%) ISTQB Advanced Certification
10 7 (1.35%) ISTQB Foundation Certification
11 6 (1.16%) Computer Science Degree
11 6 (1.16%) Master's Degree
12 5 (0.97%) MBA
12 5 (0.97%) Microsoft Certification
13 2 (0.39%) MCSE
14 1 (0.19%) BPSS Clearance
14 1 (0.19%) ITIL Certification
14 1 (0.19%) SAP Certification
Quality Assurance & Compliance
1 32 (6.19%) QA
2 12 (2.32%) GDPR
3 10 (1.93%) Data Quality
3 10 (1.93%) PMO
4 6 (1.16%) SLA
5 2 (0.39%) Actionable Recommendations
6 1 (0.19%) COBIT
6 1 (0.19%) GxP
6 1 (0.19%) ISO 9001
6 1 (0.19%) ISO/IEC 20000
6 1 (0.19%) ISO/IEC 27001
6 1 (0.19%) Sarbanes-Oxley
System Software
1 7 (1.35%) Active Directory
2 4 (0.77%) Hyper-V
3 3 (0.58%) VMware Infrastructure
4 2 (0.39%) XenDesktop
Systems Management
1 14 (2.71%) HP ALM
2 4 (0.77%) OVSD
2 4 (0.77%) Systems Management Server (SMS)
3 3 (0.58%) Ansible
3 3 (0.58%) Opscode Chef
3 3 (0.58%) Puppet
3 3 (0.58%) Salt
4 2 (0.39%) Data Guard
4 2 (0.39%) EMC NetWorker
4 2 (0.39%) Oracle Enterprise Manager
4 2 (0.39%) Oracle RMAN
5 1 (0.19%) Cisco UCCE
5 1 (0.19%) SCCM
Vendors
1 119 (23.02%) Microsoft
2 98 (18.96%) Salesforce.com
3 84 (16.25%) SAP
4 77 (14.89%) Oracle
5 24 (4.64%) Siebel
5 24 (4.64%) webMethods
6 21 (4.06%) Adobe
7 18 (3.48%) HP
8 17 (3.29%) IBM
9 10 (1.93%) Pega
10 9 (1.74%) Sitecore
11 8 (1.55%) Ariba
11 8 (1.55%) Capita
11 8 (1.55%) Remedy
11 8 (1.55%) Serena
12 7 (1.35%) ForgeRock
13 6 (1.16%) Dell
13 6 (1.16%) Sage
13 6 (1.16%) Workday
14 4 (0.77%) NetApp