Period
to 22 October 2018

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 22 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > South East
6 months to
22 Oct 2018
Same period 2017 Same period 2016
Rank 75 68 58
Rank change year-on-year -7 -10 -3
Contract jobs citing CRM 495 498 588
As % of all contract IT jobs advertised in the South East 3.01% 3.07% 3.49%
As % of the Processes & Methodologies category 3.50% 3.64% 4.16%
Number of daily rates quoted 310 326 378
South East median daily rate £428 £400 £420
Median daily rate % change year-on-year +6.88% -4.76% -0.30%
10th Percentile £287 £265 £243
90th Percentile £575 £538 £538
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +3.66%
Number of hourly rates quoted 15 14 7
South East median hourly rate £35.00 £23.50 £14.50
Median hourly rate % change year-on-year +48.94% +62.07% +7.41%
10th Percentile £18.98 £10.15 £13.28
90th Percentile £80.62 £38.00 £29.15
England median hourly rate £20.04 £27.75 £21.00
% change year-on-year -27.79% +32.14% -4.55%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 14,155 13,674 14,135
As % of all contract IT jobs advertised in the South East 85.99% 84.19% 83.96%
Number of daily rates quoted 8,505 8,170 8,585
South East median daily rate £435 £425 £400
Median daily rate % change year-on-year +2.35% +6.25% +3.23%
10th Percentile £275 £263 £252
90th Percentile £588 £575 £550
England median daily rate £473 £450 £425
% change year-on-year +5.00% +5.88% +3.03%
Number of hourly rates quoted 499 464 576
South East median hourly rate £27.00 £22.25 £22.50
Median hourly rate % change year-on-year +21.35% -1.11% -1.81%
10th Percentile £11.85 £11.25 £12.00
90th Percentile £51.50 £49.85 £50.00
England median hourly rate £21.00 £24.82 £22.50
% change year-on-year -15.39% +10.31% +3.97%

CRM
Job Vacancy Trend in the South East

Job postings citing CRM as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for CRM in the South East

CRM
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the South East.

Contractor daily rate trend for CRM in the South East

CRM
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing CRM in the South East over the 6 months to 22 October 2018.

Contractor daily rate histogram for CRM in the South East

CRM
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the South East.

Contractor hourly rate trend for CRM in the South East

CRM
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing CRM in the South East over the 6 months to 22 October 2018.

Contractor hourly rate histogram for CRM in the South East

CRM
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the South East region over the 6 months to 22 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -9 215 £413 +3.13% 89
Hampshire +4 120 £413 -8.33% 45
Berkshire -21 111 £428 +3.64% 40
West Sussex +22 62 £435 +10.13% 9
Surrey -32 62 £450 +12.50% 35
Buckinghamshire -7 59 £350 -11.84% 21
Oxfordshire +17 45 £500 +42.86% 28
East Sussex 0 19 £500 +33.33% 8
Middlesex +11 5 £500 - 3
Kent +6 3 £750 +122.22% 13
CRM
England

For the 6 months to 22 October 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for CRM.

1 135 (27.27%) Agile Software Development
2 119 (24.04%) Microsoft
3 103 (20.81%) Dynamics CRM
4 86 (17.37%) Finance
5 81 (16.36%) SAP
6 78 (15.76%) Salesforce.com
7 73 (14.75%) Oracle
7 73 (14.75%) Project Management
8 72 (14.55%) SQL
9 68 (13.74%) Marketing
10 65 (13.13%) Problem-Solving
11 62 (12.53%) SQL Server
12 57 (11.52%) Java
12 57 (11.52%) ERP
13 53 (10.71%) C#
13 53 (10.71%) .NET
14 52 (10.51%) JavaScript
15 46 (9.29%) Security Cleared
16 43 (8.69%) ITIL
17 42 (8.48%) JIRA
18 41 (8.28%) Degree
19 40 (8.08%) Master Data Management
19 40 (8.08%) Dynamics 365
20 39 (7.88%) Analytical Skills
20 39 (7.88%) Telecoms
20 39 (7.88%) Migration
20 39 (7.88%) Scrum
21 37 (7.47%) SC Cleared
22 35 (7.07%) Microsoft Azure
22 35 (7.07%) Stakeholder Management

CRM
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (5.86%) SharePoint
2 18 (3.64%) Oracle SOA Suite
3 17 (3.43%) MS Exchange
3 17 (3.43%) Oracle Service Bus
4 15 (3.03%) CMS
5 12 (2.42%) Drupal
5 12 (2.42%) SAP Portal
6 11 (2.22%) NetWeaver
7 10 (2.02%) Confluence
8 7 (1.41%) Exchange Server 2003
8 7 (1.41%) Exchange Server 2007
8 7 (1.41%) Skype for Business
9 5 (1.01%) SAP EP
10 4 (0.81%) BizTalk Server
10 4 (0.81%) Oracle Workflow
11 3 (0.61%) Apache
11 3 (0.61%) Oracle Self-Service HR
11 3 (0.61%) SAS
11 3 (0.61%) Tomcat
11 3 (0.61%) WebSphere
Applications
1 28 (5.66%) Microsoft Office
2 22 (4.44%) Microsoft Excel
3 11 (2.22%) Microsoft PowerPoint
4 8 (1.62%) Microsoft Project
5 4 (0.81%) MS Visio
5 4 (0.81%) SPSS
6 3 (0.61%) Spreadsheet
7 1 (0.20%) InfoPath
7 1 (0.20%) InVision
7 1 (0.20%) Mingle
Business Applications
1 103 (20.81%) Dynamics CRM
2 29 (5.86%) SAP PSCD
3 23 (4.65%) SAP ERP
4 15 (3.03%) SAP CRM
5 14 (2.83%) Dynamics AX
5 14 (2.83%) Salesforce.com CRM
5 14 (2.83%) Siebel CRM
6 13 (2.63%) Oracle Applications
6 13 (2.63%) Oracle Utilities
7 12 (2.42%) Oracle EBS R12
8 10 (2.02%) Dynamics NAV
8 10 (2.02%) SAP IS-U
9 9 (1.82%) Oracle EBS
10 5 (1.01%) Eloqua
10 5 (1.01%) SAP S/4HANA
11 4 (0.81%) NetSuite
11 4 (0.81%) Oracle Payables
11 4 (0.81%) Sage 200
11 4 (0.81%) Sage CRM
12 3 (0.61%) SAP FI-CA
Cloud Services
1 40 (8.08%) Dynamics 365
2 35 (7.07%) Microsoft Azure
3 27 (5.45%) Office 365
4 16 (3.23%) SaaS
5 11 (2.22%) PaaS
6 10 (2.02%) SuccessFactors
7 9 (1.82%) IaaS
8 8 (1.62%) Boomi
9 7 (1.41%) Salesforce Sales Cloud
10 6 (1.21%) Salesforce Service Cloud
11 4 (0.81%) Veeva
12 3 (0.61%) Azure Active Directory
12 3 (0.61%) Force.com
12 3 (0.61%) Oracle CX
13 2 (0.40%) Amazon AWS
13 2 (0.40%) Azure Data Factory
13 2 (0.40%) Responsys
13 2 (0.40%) SAP Leonardo
14 1 (0.20%) Adobe Analytics
14 1 (0.20%) CloudSense
Communications & Networking
1 8 (1.62%) Firewall
1 8 (1.62%) NetScaler
2 6 (1.21%) Intranet
2 6 (1.21%) MVNO
2 6 (1.21%) SAN
3 4 (0.81%) HTTP
3 4 (0.81%) Internet
3 4 (0.81%) LAN
4 3 (0.61%) FTP
4 3 (0.61%) SMS
5 2 (0.40%) Broadband
5 2 (0.40%) Skype
5 2 (0.40%) VLAN
5 2 (0.40%) VPN
6 1 (0.20%) CTI
6 1 (0.20%) Ethernet
6 1 (0.20%) NAS
6 1 (0.20%) Network Security
6 1 (0.20%) TCP/IP
6 1 (0.20%) Unified Communications
Database & Business Intelligence
1 62 (12.53%) SQL Server
2 26 (5.25%) Oracle Reports
3 25 (5.05%) BusinessObjects
4 23 (4.65%) Oracle Database
5 19 (3.84%) SQL Server Integration Services
6 18 (3.64%) SAP Data Services
7 15 (3.03%) Oracle BI EE
7 15 (3.03%) SQL Server Reporting Services
8 14 (2.83%) Oracle Database 11g
8 14 (2.83%) Oracle Database 12c
8 14 (2.83%) Oracle ODI
9 12 (2.42%) Big Data
9 12 (2.42%) SAP BW
9 12 (2.42%) SQL Server 2008
10 9 (1.82%) MySQL
10 9 (1.82%) Power BI
11 6 (1.21%) Data Warehouse
11 6 (1.21%) Relational Database
11 6 (1.21%) SQL Server 2012
12 5 (1.01%) Apache Cassandra
Development Applications
1 42 (8.48%) JIRA
2 17 (3.43%) Oracle Forms
3 12 (2.42%) Team Foundation Server
3 12 (2.42%) Visual Studio
4 11 (2.22%) Git (software)
5 7 (1.41%) Selenium
6 5 (1.01%) Cucumber
6 5 (1.01%) Gatling
6 5 (1.01%) Geb
6 5 (1.01%) JUnit
6 5 (1.01%) Visual Studio Team System
6 5 (1.01%) WebStorm
7 4 (0.81%) HP UFT
8 2 (0.40%) Appcelerator Titanium
8 2 (0.40%) LSMW
8 2 (0.40%) MSTest
8 2 (0.40%) SpecFlow
9 1 (0.20%) Axure RP
9 1 (0.20%) Bitbucket
9 1 (0.20%) SoapUI
General
1 86 (17.37%) Finance
2 68 (13.74%) Marketing
3 39 (7.88%) Telecoms
4 21 (4.24%) Retail
5 16 (3.23%) General Ledger
6 15 (3.03%) Billing
6 15 (3.03%) Pharmaceutical
7 7 (1.41%) Back Office
8 6 (1.21%) Advertising
8 6 (1.21%) Automotive
8 6 (1.21%) Banking
9 3 (0.61%) Electronics
9 3 (0.61%) Military
9 3 (0.61%) Publishing
10 2 (0.40%) Legal
10 2 (0.40%) Manufacturing
11 1 (0.20%) Financial Institution
11 1 (0.20%) Front Office
11 1 (0.20%) Mandarin Language
11 1 (0.20%) Portuguese Language
Job Titles
1 110 (22.22%) Developer
2 73 (14.75%) Analyst
3 64 (12.93%) Consultant
4 57 (11.52%) Architect
5 47 (9.49%) Project Manager
6 41 (8.28%) Solutions Architect
7 39 (7.88%) CRM Developer
8 30 (6.06%) Business Analyst
9 24 (4.85%) SAP Consultant
10 23 (4.65%) Dynamics CRM Developer
11 22 (4.44%) CRM Manager
12 20 (4.04%) CRM Analyst
12 20 (4.04%) Java Developer
13 18 (3.64%) SAP Architect
14 16 (3.23%) DBA
15 15 (3.03%) CRM Consultant
15 15 (3.03%) Oracle DBA
16 14 (2.83%) CRM Architect
16 14 (2.83%) Test Analyst
17 13 (2.63%) Salesforce Developer
Libraries, Frameworks & Software Standards
1 53 (10.71%) .NET
2 34 (6.87%) HTML
3 27 (5.45%) Middleware
4 21 (4.24%) CSS
4 21 (4.24%) Web Services
5 19 (3.84%) ASP.NET
5 19 (3.84%) XML
6 18 (3.64%) Oracle Fusion
7 17 (3.43%) SAP XI
8 15 (3.03%) JSON
9 14 (2.83%) SAP PI
10 13 (2.63%) jQuery
11 11 (2.22%) AngularJS
11 11 (2.22%) Web Dynpro
12 9 (1.82%) REST
13 8 (1.62%) EDI
13 8 (1.62%) SAP Fiori
14 7 (1.41%) HTML5
14 7 (1.41%) SAP Basis
14 7 (1.41%) SAPUI5
Miscellaneous
1 39 (7.88%) Analytical Skills
2 21 (4.24%) Self-Motivation
2 21 (4.24%) User Experience
3 18 (3.64%) Clustering
4 15 (3.03%) Computer Science
4 15 (3.03%) Social Media
5 13 (2.63%) Mobile App
6 9 (1.82%) PMI
7 8 (1.62%) Enterprise Software
8 7 (1.41%) Management Information System
9 6 (1.21%) Virtual Team
10 4 (0.81%) PKI
11 3 (0.61%) Blog
11 3 (0.61%) Internet of Things
12 2 (0.40%) Client/Server
12 2 (0.40%) Greenfield Project
12 2 (0.40%) Smart Energy
12 2 (0.40%) Smart Meter
12 2 (0.40%) Tandem
13 1 (0.20%) Replication
Operating Systems
1 34 (6.87%) Windows
2 31 (6.26%) Linux
3 23 (4.65%) Windows Server
4 21 (4.24%) AIX
5 18 (3.64%) Windows Server 2008
6 9 (1.82%) Windows 10
7 7 (1.41%) Unix
7 7 (1.41%) Windows Server 2012
8 5 (1.01%) Oracle Linux
8 5 (1.01%) Windows 7
8 5 (1.01%) Windows Server 2003
9 4 (0.81%) SUSE
10 2 (0.40%) Windows NT
11 1 (0.20%) Android
11 1 (0.20%) Apple iOS
11 1 (0.20%) Mac OS
Processes & Methodologies
1 135 (27.27%) Agile Software Development
2 73 (14.75%) Project Management
3 65 (13.13%) Problem-Solving
4 57 (11.52%) ERP
5 43 (8.69%) ITIL
6 40 (8.08%) Master Data Management
7 39 (7.88%) Migration
7 39 (7.88%) Scrum
8 35 (7.07%) Stakeholder Management
9 33 (6.67%) Analytics
9 33 (6.67%) Business Intelligence
10 27 (5.45%) Business Analysis
11 26 (5.25%) Workflow
12 24 (4.85%) PRINCE2
12 24 (4.85%) Revenue Management
13 23 (4.65%) Service Management
13 23 (4.65%) TOGAF
14 21 (4.24%) Data Migration
14 21 (4.24%) SOA
15 19 (3.84%) Test Automation
Programming Languages
1 72 (14.55%) SQL
2 57 (11.52%) Java
3 53 (10.71%) C#
4 52 (10.51%) JavaScript
5 25 (5.05%) ABAP
6 14 (2.83%) WebLogic Scripting Tool
7 12 (2.42%) PowerShell
8 11 (2.22%) TypeScript
9 10 (2.02%) VB
10 9 (1.82%) Java 8
11 8 (1.62%) T-SQL
12 6 (1.21%) C++
12 6 (1.21%) PHP
13 5 (1.01%) Apex Code
13 5 (1.01%) Groovy
13 5 (1.01%) PL/SQL
13 5 (1.01%) Scala
14 4 (0.81%) C
14 4 (0.81%) Python
15 3 (0.61%) VBA
Qualifications
1 46 (9.29%) Security Cleared
2 41 (8.28%) Degree
3 37 (7.47%) SC Cleared
4 18 (3.64%) ISEB
5 16 (3.23%) CCA
5 16 (3.23%) PMP
6 15 (3.03%) PMI Certification
7 14 (2.83%) DV Cleared
8 8 (1.62%) ISTQB
9 7 (1.41%) ISTQB Advanced Certification
9 7 (1.41%) ISTQB Foundation Certification
9 7 (1.41%) Microsoft Certification
9 7 (1.41%) PRINCE2 Certification
10 6 (1.21%) Computer Science Degree
10 6 (1.21%) Master's Degree
11 5 (1.01%) BPSS Clearance
11 5 (1.01%) ITIL Foundation Certificate
11 5 (1.01%) MBA
11 5 (1.01%) MCSE
12 4 (0.81%) ITIL Certification
Quality Assurance & Compliance
1 16 (3.23%) QA
2 13 (2.63%) Data Quality
3 11 (2.22%) SLA
4 10 (2.02%) GDPR
5 8 (1.62%) PMO
6 2 (0.40%) Actionable Recommendations
7 1 (0.20%) COBIT
7 1 (0.20%) GxP
7 1 (0.20%) ISO/IEC 20000
7 1 (0.20%) ISO/IEC 27001
7 1 (0.20%) JSP 440
System Software
1 15 (3.03%) Active Directory
2 6 (1.21%) VMware Infrastructure
3 4 (0.81%) Hyper-V
4 3 (0.61%) VMware ESXi
4 3 (0.61%) XenDesktop
5 1 (0.20%) Virtual Machines
Systems Management
1 9 (1.82%) OVSD
2 7 (1.41%) HP ALM
3 4 (0.81%) Data Guard
3 4 (0.81%) Oracle Enterprise Manager
3 4 (0.81%) Oracle RMAN
3 4 (0.81%) SCCM
4 3 (0.61%) SCOM
4 3 (0.61%) Systems Management Server (SMS)
5 2 (0.40%) Ansible
5 2 (0.40%) EMC NetWorker
5 2 (0.40%) HP Quality Center
5 2 (0.40%) Opscode Chef
5 2 (0.40%) Puppet
5 2 (0.40%) Salt
Vendors
1 119 (24.04%) Microsoft
2 81 (16.36%) SAP
3 78 (15.76%) Salesforce.com
4 73 (14.75%) Oracle
5 30 (6.06%) webMethods
6 17 (3.43%) Adobe
7 16 (3.23%) HP
8 14 (2.83%) Siebel
9 12 (2.42%) IBM
10 11 (2.22%) Ariba
10 11 (2.22%) Sitecore
11 9 (1.82%) ForgeRock
11 9 (1.82%) VMware
12 8 (1.62%) Dell
12 8 (1.62%) Pega
13 7 (1.41%) Citrix
14 6 (1.21%) Workday
15 5 (1.01%) Sage
16 4 (0.81%) Chordiant
16 4 (0.81%) JD Edwards