The median contractor rate for a Help Desk Analyst was £113 per day in advertised job vacancies in the South East during the 3 months to 24 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Help Desk Analyst
England / South East
Rank 233 237 232
Rank change year-on-year +4 -5  
Contract jobs requiring a Help Desk Analyst 8 31 32
As % of all contract IT jobs advertised in the South East 0.10% 0.34% 0.33%
As % of the Job Titles category 0.11% 0.35% 0.35%
Number of daily rates quoted 2 6 20
Median daily rate £113 £150 £140
Median daily rate % change year-on-year -25.00% +7.14%  
90% offered a daily rate of more than £107 £127 £125
10% offered a daily rate of more than £119 £260 £200
UK excluding London median daily rate £110 £115 £135
% change year-on-year -4.34% -14.81%  
Number of hourly rates quoted 5 12 8
Median hourly rate £13.50 £13.00 £14.19
Median hourly rate % change year-on-year +3.84% -8.37%  
90% offered a hourly rate of more than £10.40 £10.20 £11.45
10% offered a hourly rate of more than £17.30 £25.00 £15.69
UK excluding London median hourly rate £12.50 £16.50 £13.50
% change year-on-year -24.24% +22.22%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
South East
Contract job vacancies with a job title containing a recognized job role 7384 8741 9195
As % of all contract IT job vacancies advertised in the South East 94.04% 95.02% 94.33%
Number of daily rates quoted 4172 5330 4925
Median daily rate £400 £388 £375
Median daily rate % change year-on-year +3.22% +3.33%  
90% offered a daily rate of more than £238 £225 £225
10% offered a daily rate of more than £550 £525 £525
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 381 376 447
Median hourly rate £17.50 £19.00 £18.50
Median hourly rate % change year-on-year -7.89% +2.70%  
90% offered a hourly rate of more than £11.50 £11.50 £11.75
10% offered a hourly rate of more than £43.30 £50.00 £45.00
UK excluding London median hourly rate £17.50 £20.00 £17.38
% change year-on-year -12.50% +15.10%  

Help Desk Analyst
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Help Desk Analyst in the job title.

Job vacancy trend for Help Desk Analyst in the South East

Help Desk Analyst
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Analyst in the South East.

Contractor daily rate trend for Help Desk Analyst in the South East

Help Desk Analyst
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst in the South East.

Contractor hourly rate trend for Help Desk Analyst in the South East

Help Desk Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +28 4 £105 -
Hampshire +9 1 £120 +65.51% 1
Kent +3 1 - -
Buckinghamshire -7 1 - - 1
Oxfordshire -17 1 - -
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 24 March 2017, Help Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Help Desk Analyst in the job title.

1 11 (55.00%) Windows
2 7 (35.00%) MS Office
3 6 (30.00%) Active Directory
3 6 (30.00%) Microsoft
3 6 (30.00%) Windows 7
4 4 (20.00%) CRM
5 3 (15.00%) ITIL
5 3 (15.00%) Telecoms
6 2 (10.00%) Stakeholder Management
6 2 (10.00%) MS Excel
6 2 (10.00%) ServiceNow
7 1 (5.00%) Software Licensing
7 1 (5.00%) Skype
7 1 (5.00%) Windows 10
7 1 (5.00%) Dynamics CRM
7 1 (5.00%) Incident Management
7 1 (5.00%) Finnish Language
7 1 (5.00%) LANDesk
7 1 (5.00%) SC Cleared
7 1 (5.00%) Security Cleared
7 1 (5.00%) Windows 8
7 1 (5.00%) Customer Engagement
7 1 (5.00%) Apple iOS
7 1 (5.00%) Skype for Business
7 1 (5.00%) MCP
7 1 (5.00%) Windows NT
7 1 (5.00%) Windows XP
7 1 (5.00%) LAN
7 1 (5.00%) WAN
7 1 (5.00%) Ethernet

Help Desk Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) Skype for Business
Applications
1 7 (35.00%) MS Office
2 2 (10.00%) MS Excel
Business Applications
1 1 (5.00%) Dynamics CRM
Communications & Networking
1 1 (5.00%) Ethernet
1 1 (5.00%) Internet
1 1 (5.00%) LAN
1 1 (5.00%) Skype
1 1 (5.00%) TCP/IP
1 1 (5.00%) WAN
1 1 (5.00%) Wi-Fi
General
1 3 (15.00%) Telecoms
2 1 (5.00%) Finnish Language
Miscellaneous
1 1 (5.00%) EPoS
Operating Systems
1 11 (55.00%) Windows
2 6 (30.00%) Windows 7
3 1 (5.00%) Apple iOS
3 1 (5.00%) Windows 10
3 1 (5.00%) Windows 8
3 1 (5.00%) Windows NT
3 1 (5.00%) Windows XP
Processes & Methodologies
1 4 (20.00%) CRM
2 3 (15.00%) ITIL
3 2 (10.00%) Stakeholder Management
4 1 (5.00%) Customer Engagement
4 1 (5.00%) Incident Management
4 1 (5.00%) ITSM
4 1 (5.00%) Service Delivery
4 1 (5.00%) Service Management
4 1 (5.00%) Software Licensing
Qualifications
1 1 (5.00%) ITIL Certification
1 1 (5.00%) MCP
1 1 (5.00%) SC Cleared
1 1 (5.00%) Security Cleared
System Software
1 6 (30.00%) Active Directory
Vendors
1 6 (30.00%) Microsoft
2 2 (10.00%) ServiceNow
3 1 (5.00%) Apple
3 1 (5.00%) Citrix
3 1 (5.00%) HP
3 1 (5.00%) LANDesk
3 1 (5.00%) Remedy
3 1 (5.00%) Sun